HOUSE KEEPER (CORPORATE)

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1 Syllabus For the trade of HOUSE KEEPER (CORPORATE) Under APPRENTICESHIP TRAINING SCHEME Designed by Government of India Ministry of Labour & Employment (D.G.E.&T.) CENTRAL STAFF TRAINING AND RESEARCH INSTITUTE EN- Block, Sector- V, Salt Lake, Kolkata

2 List of members of the Trade Committee Meeting to design the Syllabus for the Trade of House Keeper (Corporate) under ATS held On at I.T.I. Mulund, Maharashtra Director: Shri S.D. Lahiri, C.S.T.A.R.I., Kolkata SL. NO. NAME & DESIGNATION S/SHRI REPRESENTING ORGANIZATION REMARKS 1 Dr. Vijay Ingawale, Manager Housekeeping Wockhardt Hospital, Mulund Chairman 2 Shridhar Iyer, Facility Manager DAKC, Reliance (CBRE) Mumbai 3 B Shrinivas, Asstt. House Keeiping Manager 4 Satish Vichare. Executive House Keeping The Residence Hotels Mumbai Ramada Hotel, Powai 5 HK Kadam, Manager (HR) Rashtriya Chemical Factory, Chembur, Mumbai 6 DB Kale, Deputy Manager (HR) Rashtriya Chemical Factory, Chembur, Mumbai 7 BN Chetan, Executive Amines & Plasticszens Ltd, Turbe 8 Deepak Bhagav, General Manager 9 Sandeep Naik, Manager House keeping Vector Projects, Mulund The Residence Hotels,Mumbai 10 Amogh Soman, Sr. Executive Jotan India Pvt. Ltd, Pune 11. Harekrishnan, Personnel Manager Johnson & Joshson, Mumbai 12 P.S. Wagh, Principal I.T.I. Mulund 13 S.M. Sadamate, Asstt. Appr. Advisor I.T.I. Mulund 14 L.K. Mukherjee, Dy. Director C.S.T.A.R.I., Kolkata 15 Abhinoy Nandi, Dy. Director C.S.T.A.R.I., Kolkata 2

3 General Information 1. Name of the designated trade : House Keeper (Corporate) 2. N. C. O. Code No. : Entry Qualification : Passed 10 th class examination under 10+2 system of education or its equivalent. 4. Duration of Apprenticeship Training : One Year including six months Basic Training under CTS in the trade of Corporate House Keeping 5. Rebate : Six months for ITI/ITC passed out trainees in the trade of Corporate House Keeping 6. Ratio of Apprentice to Workers : 1 : 5 3

4 Syllabus for the Trade of House Keeper (Corporate) Under Apprenticeship Training Scheme Duration of Training : One year 1 st six month :- During 1 st six month the apprentices will undergo the syllabus same as CTS for the trade of Corporate House Keeping Next six month :- Shop floor training in the related establishment (Industry). SL. NO. Practical 1 Introduction to the work place. Knowledge and familiarization with the culture of the industry. Standard of grooming. Knowledge and demonstration about safety and safety equipments used related to housekeeping. 2 Familiarization with the permanent and flexible set up of office. Knowledge and demonstration of changing of the set up as per requirements. Plan, organize, control and monitor all housekeeping activity in hand for effective utilization of resources. 3 Knowledge and demonstration about different types of house keeping equipments and its day to day procurement and maintenance. 1. Vacuum cleaners 2. Floor scrubber 3. EPABX system 4. Digital multifunction machine 5. Laptop, Desk Top PCs 6. LCDs 7. CCTV and cameras 8. Air Conditioners 4 Knowledge of heavy duty cleaning comprising of removal of all waste materials, muck, cobwebs at all elevations from floors, walls, ceiling, sumps, trenches, doors, intervening platforms, structures, gratings, equipments, cable trays, cladding, cranes, trusses, fitting and fixtures, pipelines, ventilation ducts etc with help of required cleaning agents, materials and machineries to maintain clean room/ area condition. 4

5 5 Knowledge about hygiene in the office premises. Demonstration with proper purification of water with RO system, cleaning of cabins, reception and wash room. Knowledge and demonstration about preventive measures taken for pest control. 6 Knowledge about the safety and first aid to the field area. Practical knowledge about functioning of various kinds of fire extinguisher. Practical knowledge of fire panel, fire alarm, smoke detector, and fire exits in the industry/property in the premises. 7 Knowledge and practice on computer for maintenance of various day to day house keeping record, which includes maintenance, self data, left requirements and duty roster, etc. 8 Knowledge of facility management and demonstration:- Related to the housekeeping, parallel maintenance records and the jobs done under housekeeping daily, weekly and fortnight. 9 Revision and test 5

6 Related Instruction:- 1. Importance about safety and safety equipments. Handling of the cleaning equipments and cleaning materials. 2. Explanation of different types of setup. Flexible as well as permanent type set up of the office. Knowledge about types of arrangement of furnishing and its maintenance. 3. Operations of different types of house keeping equipments and its applications. 4. Introduction of hygiene: Personal hygiene and environmental hygiene and effect. Pollution and its control. 5. Importance of pest control and different methods of disinfectants. 6. Introduction to waste and disposal management and transportation methods of different types of waste. 7. Fire and safety: principles of working of different types of fire extinguishers and fire fighting equipments. Introduction to disaster management and its control. 8. Basic of computer and management information system and its application in corporate housekeeping. 9. Introduction of facility management system and its importance... 6

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HOSPITALITY ASSISTANT (GENERAL)

Syllabus for the Module Of HOSPITALITY ASSISTANT (GENERAL) Under SKILL DEVELOPMENT INITIATIVE SCHEME (SDIS) Based on Modular Employable Skills (MES) In Hospitality Sector Redesigned in: 2014 By Government