HEAT PUMP. samsung heat pump and joule pre-plumbed cylinder installation manual

Transcription

1 HEAT PUMP samsung heat pump and joule pre-plumbed cylinder installation manual The warranty card in this manual must be completed and a copy of same sent back to Joule

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3 Please complete this warranty card and return it to Joule to activate the warranty. Installer Name... Company Name... Address Contact Tel. no.... Contact ... Client Name... Site Address Contact Tel. no.... Contact ... Unit purchased from... Date purchased... Installation date... Heat Pump Serial No.... Scan the page or alternatively take a photo with smart phone of complete sheet with all information filled in. This must be completed by the installer and a copy sent to Joule - warranty@joule.ie

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5 HEAT PUMP installation manual Table of Contents 3 Warranty Card 6 Select Your System 8 Joule Commissioning & Service Packages 10 Pre-Installation Notes 11 Joule 3 Year End User Warranty 14 First Fix Installation Notes 16 Locating the outdoor unit 18 Installing the unit 22 System 1 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 30 System 2 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 38 System 3 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 46 System 4 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 54 System 5 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 62 System 6 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 70 System 7 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 78 System 8 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 86 System 9 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 94 System 10 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 102 System 11 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 110 System 12 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 118 System 13 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 126 System 14 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 134 System 15 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 142 System 16 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 150 System 17 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 158 System 18 Installation Notes Mechanical / Electrical diagrams Initial Start Up Settings Display symbols / Field setting parameters 166 Fault Codes 169 Control Kit EHS Monoblock Wiring

6 Select your system System 1 page 22 Heat Pump, DHW, 1 Rad System 2 page 30 Heat Pump, DHW, 1 Underfloor System 3 page 38 Heat Pump, DHW, 1 Rad, 1 Underfloor System 4 page 46 Heat Pump, DHW, 1 Rad, 2 Underfloor System 5 page 54 Heat Pump, DHW, 2 Rads System 6 page 62 Heat Pump, DHW, 2 Underfloor System 7 page 70 Heat Pump, DHW, 2 Rads, 1 Underfloor System 8 page 78 Heat Pump, DHW, 3 Rads System 9 page 86 Heat Pump, DHW, 3 Underfloor System 10 page 94 Heat Pump, Buffer Tank, DHW, 1 Rad 6

7 HEAT PUMP installation manual System 11 page 102 Heat Pump, Buffer Tank, DHW, 1 Underfloor System 12 page 110 Heat Pump, Buffer Tank, DHW, 1 Rad, 1 Underfloor System 13 page 118 Heat Pump, Buffer Tank, DHW, 1 Rads, 2 Underfloor System 14 page 126 Heat Pump, Buffer Tank, DHW, 2 Rads System 15 page 134 Heat Pump, Buffer Tank, DHW, 2 Rads, 1 Underfloor System 16 page 142 Heat Pump, Buffer Tank, DHW, 2 Underfloor System 17 page 150 Heat Pump, Buffer Tank, DHW, 3 Rads System 18 page 158 Heat Pump, Buffer Tank, DHW, 3 Underfloor 7

8 Locating the Unit Joule Commissioning & Service Commissioning From as little as 480/ 578 Inc VAT Annual Servicing From as little as 360/ 434 Inc VAT per year All Samsung Air Source Heat Pumps supplied by Joule must be serviced annually to validate the product warranty under the terms of the EUW agreement. Items that must be inspected annually to validate the warranty include, Check outdoor fan motor and lubricate if needed Check electrical wiring, contacts and terminals; repair as required Check all safety components Check compressor operation Check indoor thermostat operation Check defrost and heating modes (winter only) Check for excessive noise and vibration Check refrigerant charge Inspect air filters Check all safety and pressure switches Check motor and heaters/voltage/amperes You must ensure that if you do not choose a Joule service package then the service must be carried out annually by a suitable qualified engineer to validate the terms of the Joule EUW agreement. 8

9 HEAT PUMP installation manual Joule Commissioning & Service Heat pump maintenance package Joule s heat pump maintenance package entitles you to an annual maintenance visit, during which our engineer will ensure that your Samsung heat pump supplied by Joule is operating within the optimum conditions to maximise energy efficiency. Any potential issue can be dealt with by a Joule engineer. You will also be entitled to a discount on the cost of spare parts and labour. Heat pump maintenance package response times Joule will schedule the planned annual maintenance visit with you, usually during the off peak (Summer, Autumn) season. In the unlikely event of a fault, we will endeavour to respond as quickly as possible How much does the heat pump maintenance package cost? The maintenance package costs 360/ 434 inc VAT per year and is payable in advance before we visit your premises. If any parts or remedial actions are required, we will provide an additional quotation for this work. All service offers are subject to payment in advance by cleared cheque or by debit/credit card. The comprehensive service is available on a monthly direct debit plan. All service prices are inclusive of VAT. 9

10 Pre-installation Notes Store the manual in a safe place in order to be able to use it as reference after installation. For maximum safety installers should always carefully read the following warnings. Store the provided manual in a safe location with the end user after installation, and remember to hand it over to the new end user if the Heat Pump & Cylinder unit is sold or transferred. The Air to Water Heat Pump is compliant with the requirements of the Low Voltage Directive (2006/95/ EC), the EMC Directive (2004/108/EC) and the pressure equipment directive (97/23/EC). The manufacturers shall not be responsible for damage originating from unauthorised changes or the improper connection of electric and hydraulic lines. Do not use units if you see some damages on the units and recognise something untoward such as loud noise, smell or burning. In order to prevent electric shocks, fires or injuries, always stop the unit, disable the protection switch and contact Joule s technical support if the unit produces smoke, if the power cable is hot or damaged, or if the unit is very noisy. Always remember to inspect the unit, electric connections, refrigerant tubes and protections regularly. These operations shall be performed by qualified personnel only. The unit contains moving parts and electrical parts which should always be kept out of the reach of children. Do not attempt to repair, move, alter or reinstall the unit by unauthorised personnel. These operations may cause product damage, electric shock and fires. Do not place containers with liquids or other objects on the unit. All the materials used for the manufacture and packaging of the air to water heat pump are recyclable. The packaging material and exhaust batteries of the remote controller (optional) must be disposed of in accordance with local regulations. The Air to Water Heat Pump containing a refrigerant must be disposed in an authorised centre or returned to retailer as special wastes. Wear protective gloves to unpack, move, install, and service the unit to avoid your hands being injured by the edge of the parts. Do not touch the internal parts (water pipes, refrigerant pipes, heat exchangers, etc) while running the units. If you need to adjust and touch the units, allow sufficient time for the unit to cool and be sure to wear protective gloves. In case of refrigerant leakage, try to avoid contact with the refrigerant because this could result in severe wounds. When you install the Air-to-Water Heat Pump in a small room, you must install adequate ventilation. In the event of a refrigerant leakage, ventilation will prevent the possibility of suffocation. 10

11 HEAT PUMP installation manual Joule 3 Year End-User Warranty This warranty applies only to Samsung Air Source Heat Pumps sold by a Joule Group Company and installed in Ireland or the United Kingdom. The product must be installed in accordance with manufacturer s instructions. The product must be maintained annually by an F-GAS certified engineer and all aspects of service log to be completed annually. 1. Contents of the Warranty For a period of 3 years from commissioning or 42 months from the date of delivery to the premises of the installation or whichever is the shorter ( Warranty Period ), the homeowner ( End-User ) of the above Samsung Air Source Heat Pumps shall receive Joule s End User Warranty ( EUW ) on the Product, subject to the two conditions (i. and ii.) set below. During the Warranty Period, Joule will repair or replace the parts and/or components of the product at Joule s discretion so that it can ensure its conformity with Product manufacturer s specifications. Under this EUW the replacement parts/components of the product and the labour costs thereof will be borne by Joule; provided, however, that this free cost arrangement under the EUW is applied to the item(s) only falling within the scope of the Product, and does not include, for example, any pipework, connections or any other ancillary equipment connected to the Product. Joule reserves the right to inspect the Product, at the premises, before any warranty work is carried out. In addition, Joule will also take ownership of any replaced parts/components and/or Product, under this EUW. i. Commissioning and activation of the product has to be installed and commissioned as per manufacturer s instruction. It also it must be maintained annually maintained by certified F-GAS engineer. Gas appliances must be installed and commissioned by a GASAFE registered engineer in UK & NI and Registered Gas Installer for Republic of Ireland installations. After system installation the warranty registration card must be returned to Joule by warranty@joule.ie ii. The Product must be maintained in accordance with the Product manufacturers instructions as described in the relevant manuals. In this regard, the maintenance of the Products must be carried out by a qualified/trained maintenance company and Joule reserves the right to request proof of adequate maintenance record prior to providing for any warranty work. 11

12 Locating the Unit Joule 3 Year End-User Warranty 2. EUW Activation This EUW must be activated and is subject to the timely (within 30 days of commissioning) registration of the Product with Joule. Registration can be made by returning the completed Warranty Registration Card to warranty@joule.ie 3. How to claim under this EUW? The installer/maintenance company should always be the End-User s first point of contact in the event of a breakdown or other malfunction of the Product. Only if/when confirmed that there is a fault with the Product (and not with system design or installation), then contact should be made with Joule. It is the End-User s responsibility to provide Joule s representative easy and free access to the Product for warranty work to be carried out. 4. False Claims Joule reserves the right to charge the End-User for any reasonable costs incurred in investigating a claim where no fault has been found with the Product in the light of Product manufacturer s specifications. 5. Liability disclaimer Joule shall not be liable for any special, indirect, consequential or economic loss, howsoever arising from any defects affecting the Product or from any delay in repairing or replacing the Product; Joule will NOT be liable in any event in providing this EUW, for (including, but not exclusively) any fault or costs of repair resulting from: A. incorrect selection of the equipment, including defective design and/or application, B. incorrect installation, inappropriate or unperformed commissioning, C. inappropriate maintenance or neglect, accidental and/or deliberate damage, misuse, normal wear and tear and any unauthorised alteration or repair; D. faults or costs resulting from external sources anomalies such as lack of (or excessive) power supply, insufficient water, water/air contamination, scale formation and any other elements outside Joule s reasonable control or responsibility; E. the repair or replacement of any relevant Product consumables and the costs of any ordinary Product maintenance, and costs and/or faults resulting from any other use but the domestic purpose the Products are intended for. 12

13 HEAT PUMP installation manual Joule 3 Year End-User Warranty 6. Limitation of the Warranty Under no circumstances shall any replacement parts provided and/or any warranty work performed lead to an extension of the Warranty Period. This EUW may be transferred to a new End-User, within the remaining Warranty Period of the EUW provided the Product is not removed from the original installation address. This EUW is intended to assist the non-commercial and personal user of the Products for proper use in accordance with Product manufacturer s specification, and does not affect the End- User s statutory rights. Joule reserve the right to update this warranty (and its terms and conditions), from time to time, without notice. 13

14 Locating the Unit First Fix Installation Notes Flow and return pipework from outdoor unit to cylinder indoors; 9kW 28mm copper 12kW 28mm copper 16kW 32mm copper Outdoor pipework should be fully insulated and protected from water and moisture. If outdoor pipework is required use Joule outdoor low energy loss pipework (supplied by the meter) Shielded CAT5/6 cable from outdoor unit to cylinder / wiring centre location Power supply to outdoor unit to be terminated with IP67 isolator located next to the unit. Heat Pump Size Cable size MCB Rating 9 kw 6mm 2 20amp 12 kw 6mm 2 20amp 16 kw 6mm 2 32amp When installing the outdoor unit take great care to install as per the detailed notes for installation locations. The Air to Water Heat Pump must have minimum clearance of 300mm at the rear of the unit and 1500mm at the front of the unit. The Air to Water Heat Pump must not be installed in a location without these clearances available. Condensation will form on the Air to Water Heat Pump. Ensure adequate provisions are put in place to prevent water forming on the ground beneath the Air to Water Heat Pump, resulting in a potential Health and Safety hazard. The Air to Water Heat Pump must be installed vertically and should not be tilted at an angle. A 5m head circulation pump must be installed on the flow pipework and a second 5m head circulation pump must be installed on the return pipework back to the Air to Water Heat Pump to ensure that minimum flow rates will be achieved (as per installation schematics). Installing a single circulation pump will not guarantee the correct flow rate. Site visits to solve a flow rate issue due to the installation of a single pump on the pipework are not covered under EUW and as such will incur a callout charge. Underfloor heating pipe centres to be equal to or less than 150mm. Standard radiators to be a minimum twice and up to 4 times the standard radiator size. 14

15 HEAT PUMP installation manual No mixing sets to be used on the underfloor heating manifolds. All manifolds must have an individual pump to help circulate and maintain flow rate All radiator zones must have individual pump to help circulate and maintain flow rate. All zones to be controlled using 2 port valves (22mm on heating zones and 28mm on hot water zone) 3 port valves not to be used Mechanical by-pass valve to be installed after pump on flow but before any zone valves. All underfloor heating circuits to be controlled from the run signal from the third party underfloor wiring centre. All radiator zones to be controlled from 3rd party time clock and stat. Hot water cylinder is controlled by the Samsung service controller. End user interacts with 3rd party controls only. It is the installers responsibility to ensure that attached designs are followed to achieve this or if a uniquely designed system is being installed the designer must allow for the 3rd party controls facility. Underfloor heating circuits are controlled by room stats. Use of time clocks to turn off underfloor heating circuits is not recommended. Room stats in underfloor heating circuits should not be turned off but set back to a lower temperature using appropriate heating setback control for periods of unoccupied use. The flow switch must be installed in horizontal pipework. Allow a minimum of 150 mm horizontal pipework on each side of the flow switch.. Air is the most prevalent cause of restricted flow in the system. Make sure that all pipework can easily be purged of air and that all air is removed from the system prior to starting the unit. Site visits to solve a flow rate issue due to the presence of air are not covered under EUW and as such will incur a callout charge. 15

16 Locating the Outdoor Unit When Installing 1 outdoor unit When the air outlet is opposite the wall When the air outlet is towards the wall When 3 sides of the outdoor unit are blocked by the wall The upper part of the outdoor unit and the air outlet is towards the wall The upper part of the outdoor unit and the air outlet is opposite the wall 16 unit: mm When front and rear side of the outdoor unit is towards the wall

17 HEAT PUMP installation manual When installing more than 1 outdoor unit When the air outlet is towards the wall When 3 sides of the outdoor unit are blocked by the wall When front and rear side of the outdoor unit is towards the wall The upper part of the outdoor unit and the air outlet is opposite the wall When front and rear side of the outdoor unit is towards the wall The units must be installed according to distances declared, in order to permit acessibility from each side, either to guarantee correct operation of maintenance or repairing products. The unit s parts must be reachable and removable completely under safety condition (for people or things) 17

18 Locating the Unit Installing the unit Outdoor unit installation The outdoor unit must be installed on a rigid and stable base to avoid any increase in the noise level and vibration, particularly if the outdoor unit is to be installed in a location exposed to strong winds or at a height, the unit must be fixed to an appropriate support(wall or ground). Fix the outdoor unit with anchor bolts The anchor bolt must be 20mm or higher from the base surface. When tightening the anchor bolt, tighten the rubber washer to prevent the outdoor unit bolt connection part from corroding Make a drain outlet around the base for outdoor unit drainage. If the outdoor unit is installed on the roof, you have to check the ceiling strength and waterproof the unit. Outdoor unit support OUTDOOR UNIT INSTALLED ON THE WALL BY RACK Ensure the wall will be able to suspend the weight of rack and outdoor unit; Install the rack close to the column as much as possible; Install proper grommet in order to reduce noise and residual vibration transferred by outdoor unit towards wall. When installing air guide duct Check and make sure that screws do not damage the copper pipe. Secure air guide duct on guard fan. 18

19 HEAT PUMP installation manual Installing the unit Selecting a location in cold climates When operating the unit in a low outdoor ambient temperature, be sure to follow the instructions described below. To prevent exposure to wind, install the unit with its suction side facing the wall. Never install the unit at a site where the suction side may be exposed directly to wind. To prevent exposure to wind, install a baffle plate on the air discharge side of the unit. In heavy snowfall areas it is very important to select an installation site where the snow will not affect the unit. If lateral snowfall is possible, make sure that the heat exchanger coil is not affected by the snow (If necessary construct a lateral canopy). 1. Construct a large canopy. 2. Construct a pedestal. Install the unit high enough off the ground to prevent it being buried under snow. Considering the direction of strong wind, the outdoor unit shall be installed. Strong wind can make the unit turned over so need to set side of the unit face the direction of wind, not front 19

20 Locating the Unit Installing the unit Outdoor unit installation When the Air to Water Heat Pump is running in heating mode, ice can begin accumulate on the surface of the condenser. To prevent ice from growing, the Heat Pump will go into defrost mode to melt the ice. The water formed from the melted ice will fall to the base of the heat pump where it can escape to ground through the drain holes in the base. This will require a drain pit or soak hole beneath the Heat Pump to prevent water or ice from forming on the ground around the Heat Pump which may be a safety hazard. If installing the Heat Pump on a wall, the supplied drain plug and drain hose can be fitted to pipe the water away to drain. If drain work is not enough, it can lead to system performance degration and system damages. 100mm In case there is not enough space for drainage out of the unit, additional drain works are required. Follow the description as below Make space more than 100mm between the bottom of the outdoor unit and the ground for installation of the drain plug. Insert the drain plug into the hole on the bottom of the outdoor unit. Connect the drain hose to the drain plug. Make sure dusts or small branches should not go into the drain hose. 20

21 HEAT PUMP installation manual Drain hole Ø 20 x 4ea Air Air discharge side 30 mm Drain plug x 1ea Drain cap x 3ea 1. Prepare a water drainage channel around the foundation, to drain waste water from around the unit. 2. If the water drainage of the unit is not easy, please build up the unit on a foundation of concrete blocks, etc. (the height of the foundation should be maximum 150mm). 3. If you install the unit on a frame, please install a waterproof plate within 150mm of the underside of the unit in order to prevent the invasion of water from the lower direction. 4. When installing the unit in a place frequently exposed to snow, pay special attention to elevate the foundation as high as possible. 5. If you unstall the unit on a building frame, please install a waterproof plate (field supply) within 150mm of the underside of the unit in order to avoid the drain water dripping. 21

22 1System Setup System Installation Notes Heat Pump, DHW, 1 Radiator Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source Heat Pump 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 22

23 HEAT PUMP installation manual Electrical Diagram 23

24 1System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 24

25 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 25

26 1System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

27 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 27

28 1System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 28

29 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for radiators (zone 1) (setting based on system design) C Low water temp for radiators (zone 1) Tells the unit to use a run signal from radiators (zone 1) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 29

30 2System Setup System Installation Notes Heat Pump, DHW, 1 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 17a. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 30

31 HEAT PUMP installation manual Electrical Diagram 31

32 2System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 32

33 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 33

34 2System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

35 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the to turn it off button Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 35

36 2System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 36

37 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for underfloor (zone 1) High water temp for underfloor heating (zone 1) (setting based on system design) Tells the unit to use a run signal from underfloor (zone 1) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 37

38 3System Setup System Installation Notes DHW, 1 Radiator, 1 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 17a. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 38

39 HEAT PUMP installation manual Electrical Diagram 39

40 3System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 40

41 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. for Zone valve to zone 2 and pump serving zone 2 (if rads) (UFH controls UFH pump). again to close valve View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 41

42 3System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

43 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 43

44 3System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 44

45 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for underfloor (zone 1) C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 1) (setting based on system design) High water temp for radiator heating (zone 2) (setting based on system design) C Low water temp for radiator heating (zone 2) Tells the unit to use a run signal from underfloor (zone 1) Tells the unit to use a run signal from rads (zone 2) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 45

46 4System Setup System Installation Notes Heat Pump, DHW, 1 Radiator, 2 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 46

47 HEAT PUMP installation manual Electrical Diagram 12. Hot Water Cylinder Immersion 17b. Underfloor Heating Circulation Pump (supplied upon request) 17c. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 47

48 4System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 48

49 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 49

50 4System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

51 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 51

52 4System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 52

53 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for radiators (zone 1) (setting based on system design) C Low water temp for radiators (zone 1) C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 2) (setting based on system design) C Low water temp for underfloor heating (zone 2+zone 3) Tells the unit to use a run signal from radiators (zone 1) Tells the unit to use a run signal from underfloor (zone 2+zone 3) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins T (Tuesday) Legionella function activates on this day Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 53

54 5System Setup System Installation Notes Heat Pump, DHW, 2 Radiators Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 54

55 HEAT PUMP installation manual Electrical Diagram 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 55

56 5System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 56

57 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. for Zone valve to zone 2 and pump serving zone 2 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 57

58 5System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

59 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 59

60 5System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 60

61 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for radiator heating (zone 1) (setting based on system design) C Low water temp for radiator heating (zone 1) C / 40 C / 45 C / 50 C High water temp for radiator heating (zone 2) (setting based on system design) C Low water temp for radiator heating (zone 2) Tells the unit to use a run signal from radiators (zone 1) Tells the unit to use a run signal from radiators (zone 2) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 61

62 6System Setup System Installation Notes Heat Pump, DHW, 2 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. 28mm Zone Valves (Buffer) 8. 28mm Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 62

63 HEAT PUMP installation manual Electrical Diagram 15. Hot Water Cylinder Stat 17a. Underfloor Heating Circulation Pump (supplied upon request) 17b. Underfloor Heating Circulation Pump (supplied upon request) 17c. Underfloor Heating Circulation Pump (supplied upon request) 25. External Contactor 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 63

64 6System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 64

65 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. for Zone valve to zone 2 and pump serving zone 2 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 65

66 6System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

67 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 67

68 6System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 68

69 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 1) (setting based on system design) C Low water temp for underfloor heating (zone 1) C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 2) (setting based on system design) C Low water temp for underfloor heating (zone 2) Tells the unit to use a run signal from underfloor (zone 1) Tells the unit to use a run signal from underfloor (zone 2) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 69

70 7System Setup System Installation Notes Heat Pump, DHW, 2 Radiators, 1 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 70

71 HEAT PUMP installation manual Electrical Diagram 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 17c. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 71

72 7System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 72

73 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. for Zone valve to zone 2 and pump serving zone 2 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 73

74 7System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

75 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 75

76 7System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 76

77 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for underfloor (zone 1) C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 1) (setting based on system design) High water temp for radiator heating (zone 2+zone 3) (setting based on system design) C Low water temp for radiator (zone 2+zone3) Tells the unit to use a run signal from underfloor (zone 1) Tells the unit to use a run signal from radiator (zone 2+zone 3) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 77

78 8System Setup System Installation Notes Heat Pump, DHW, 3 Radiators Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 78

79 HEAT PUMP installation manual Electrical Diagram 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 79

80 8System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 80

81 HEAT PUMP installation manual Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 81

82 8System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

83 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 83

84 8System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 84

85 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for radiator heating (zone 1) (setting based on system design) C Low water temp radiators (zone 1+zone 2+zone 3) Tells the unit to use a run signal from radiators (zone 1+zone 2+zone 3) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 85

86 9System Setup System Installation Notes Heat Pump, DHW, 3 Underfloor Heating Mechanical Diagram Legend 1. Joule Cyclone Heat Pump Cylinder 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 15. Hot Water Cylinder Stat 17a. Underfloor Heating Circulation Pump (supplied upon request) 17b. Underfloor Heating Circulation Pump (supplied upon request) 17c. Underfloor Heating Circulation Pump (supplied upon request) 86

87 HEAT PUMP installation manual Electrical Diagram 25. External Contactor 26. Automatic Bypass Valve 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 87

88 9System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 88

89 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 89

90 9System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

91 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 91

92 9System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 92

93 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating (zone 1+zone 2+zone 3) (setting based on system design) C Low water temp for underfloor (zone 1+zone 2+zone 3) Tells the unit to use a run signal from underfloor (zone 1+zone 2+zone 3) Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 93

94 10 System Setup System Installation Notes Heat Pump, DHW, Buffer Tank, 1 Radiator Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9a. Zone 1 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 94

95 HEAT PUMP installation manual Electrical Diagram 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 95

96 10 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 96

97 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 97

98 10 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

99 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 99

100 10 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 100

101 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for radiators High water temp for radiators (setting based on system design) Tells the unit to use a run signal from radiators Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 101

102 11 System Setup System Installation Notes Heat Pump, DHW, Buffer Tank, 1 Underfloor Heating Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 102

103 HEAT PUMP installation manual Electrical Diagram 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 17a. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 103

104 11 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 104

105 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 105

106 11 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

107 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 107

108 11 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 108

109 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for underfloor High water temp for underfloor heating (setting based on system design) Tells the unit to use a run signal from underfloor Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 109

110 12 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 1 Radiator, 1 Underfloor Heating Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 110

111 HEAT PUMP installation manual Electrical Diagram 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 17a. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38 Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 111

112 12 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 112

113 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 113

114 12 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

115 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 115

116 12 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 116

117 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating / radiators (setting based on system design) C Low water temp for underfloor heating / radiators Tells the unit to use a run signal from underfloor heating / radiators Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 117

118 13 System Setup System Installation Notes Heat Pump, DHW, Buffer Tank, 1 Radiator, 2 Underfloor Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 118

119 HEAT PUMP installation manual Electrical Diagram 17a. Underfloor Heating Circulation Pump (supplied upon request) 17b. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and Fill Valve Note: All systems should be installed by a fully qualified engineer. 119

120 13 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 120

121 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 121

122 13 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

123 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 123

124 13 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 124

125 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating / radiators (setting based on system design) C Low water temp for underfloor heating / radiators Tells the unit to use a run signal from underfloor heating / radiators Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 125

126 14 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 2 Radiators Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 126

127 HEAT PUMP installation manual Electrical Diagram 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and FIll Valve Note: All systems should be installed by a fully qualified engineer. 127

128 14 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 128

129 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 129

130 14 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

131 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 131

132 14 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 132

133 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for radiators High water temp for radiators (setting based on system design) Tells the unit to use a run signal from radiators Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 133

134 15 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 2 Radiators, 1 Underfloor Heating Supplied parts by installer A Normally Open Contactor Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 134

135 HEAT PUMP installation manual Electrical Diagram 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 17a. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and FIll Valve Note: All systems should be installed by a fully qualified engineer. 135

136 15 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 136

137 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 137

138 15 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

139 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 139

140 15 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 140

141 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for radiators + underfloor heating (setting based on system design) C Low water temp for radiators + underfloor heating Tells the unit to use a run signal from radiators + underfloor heating Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 141

142 16 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 2 Underfloor Heating Supplied parts by installer A Normally Open Contactor (supplied by installer) Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 142

143 HEAT PUMP installation manual Electrical Diagram 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 17a. Underfloor Heating Circulation Pump (supplied upon request) 17b. Underfloor Heating Circulation Pump (supplied upon request) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and FIll Valve Note: All systems should be installed by a fully qualified engineer. 143

144 16 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 144

145 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 145

146 16 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

147 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 147

148 16 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 148

149 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating (setting based on system design) C Low water temp for underfloor heating Tells the unit to use a run signal from underfloor heating Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 149

150 17 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 3 Radiators Supplied parts by installer A Normally Open Contactor (supplied by installer) Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 150

151 HEAT PUMP installation manual Electrical Diagram 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 26. Automatic Bypass Valve A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and FIll Valve Note: All systems should be installed by a fully qualified engineer. 151

152 17 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 152

153 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 153

154 17 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

155 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 155

156 17 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 156

157 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C C Low water temp for radiators High water temp for radiators (setting based on system design) Tells the unit to use a run signal from radiators Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 157

158 18 System Setup System Installation Notes Heat Pump, Buffer Tank, DHW, 3 Underfloor Heating Supplied parts by installer A Normally Open Contactor (supplied by installer) Mechanical Diagram Legend 1. Joule Cyclone Tank on Tank Heat Pump Cylinder and Buffer 2. Samsung Mono Block Air Source heat pump 3. Heating Expansion Vessel & Robo Kit 4. Magnetic System Filter 28mm 5a. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 5b. 5m Head A Class Circulating Pump (Heat Pump to Buffer) 6. Flow Switch 7. Zone Valves (Buffer) 8. Zone Valves (Hot Water Cylinder) 9. Hot Water Draw Off 9a. Zone 1 Valve 9b. Zone 2 Valve 9c. Zone 3 Valve 10. Solar Thermal System Lower Tank Stat (PT1000) 11. DHW Heat Pump Stat (PT100) 12. Hot Water Cylinder Immersion 13. Buffer Tank Immersion 14. Buffer Tank Stat (supplied upon request) 15. Hot Water Cylinder Stat 16. 5m Head A Class Circulating Pump (Buffer to Heating System) 158

159 HEAT PUMP installation manual Electrical Diagram 17a. Underfloor Heating Circulation Pump (supplied upon request) 17b. Underfloor Heating Circulation Pump (supplied upon request) 17c. Underfloor Heating Circulation Pump (supplied upon request) A Normally Open Contactor (supplied by installer) 37. Flow Meter 38. Flush and FIll Valve Note: All systems should be installed by a fully qualified engineer. 159

160 18 System Setup Initial Start Up 1. Ensure that both outdoor and indoor units are correctly wired and plumbed prior to turning on. 2. Remove front cover of Samsung controller and using a small screw driver move dip switches 1 and 5 to the opposite positions. This disables the cooling function of the heat pump and allows the commissioning engineer to manually test system components. 3. Lift the front cover off the outdoor unit. Inside the unit on the back of the white switch box there is a baseplate heater PCB see picture. This is not normally required in the Ireland or the UK. Disconnect the bottom wire with the white plug and tuck it out the way. 4. When filling the system take extra care to remove all air from the system. Do not pour neat glycol into the system and top up using a filling loop. This will cause the heat exchanger to block. Flush the 110% of system flow rate in both directions using suitable chemical. 5. Turn on power to the indoor unit first. Then turn on power to the outdoor unit second. 6. The outdoor unit will start flashing numbers 00, 01, 02, etc. It will then flash a message like 00 00, de, F0 etc 160

161 HEAT PUMP installation manual Electrically test the system 7. Electrically test the system Action Display and for 6 sec to enter selftest mode pump immersion to turn on Main circulating to turn on Hot water cylinder to open Zone valve to hot water cylinder. again to close valve. to open Zone valve to zone 1 and pump serving zone 1 (if rads) (UFH controls UFH pump). again to close valve. View all temps measured by heat pump for 6 sec to exit self-test mode. 8. After testing the valves and all have operated as expected check the temperatures of the system to ensure that the system fluid is above 10 C. 9. twice to see the system temp. This needs to be above 10 C before the compressor will start. 10. If the system temperature is below 10 C turn on, &. This turns on the immersion in the cylinder along with the zone valve to the cylinder and the main system circulating pump. Leave this for a number of minutes until the system temperature rises above 10 C (this can be viewed by pressing at any time) 10. Exit the menu by pressing for 6 seconds. 11. to turn on the unit. 12. The sun symbol appears. This signifies that the unit has started and is in heating mode and not hot water mode. 13. Give the unit 3 minutes to turn on completely. At first the pump will run but after 3 mins the compressor will start. 14. Check the Flow Meter to ensure that the flow rate is over 16 L/min. If the flow rate is lower than 16 L/min the unit will display a flow rate error E911 (if the flow rate is not over 16 L/min see troubleshooting notes) 161

162 18 System Setup Settings Setting the clock 15. To set the time press for 3 seconds 16. A box will flash around the day of the week. Set the day by pressing &. when on correct day. 17. Set the hour by pressing &. when on correct hour. 18. Set the minute by pressing &. when on correct minute. Making changes to field settings of controller 19. Set the field settings on the controller. for 5 seconds. Use & to choose the field setting to confirm the field setting and move to sub field setting Use & to pick sub menu setting to enter sub menu setting A number will blink above the sub menu number & to change the parameter to lock in the chosen parameter The sub menu number will blink again Further sub menu changes can now be made Use to step back to the field setting Use again to exit field settings. 20. Once the above field settings are applied the unit is ready for operation. The unit is now being controlled by the underfloor and 3rd party controls that have been wired into the panel. 21. A list of field settings to change is on page

163 HEAT PUMP installation manual Setting the hot water temperature. The symbol will appear in the top right hand corner of the display Ensure the symbol is not showing in the top left hand side of the display. If on, use the button to turn it off Use & to set the required cylinder temperature (maximum 50 C) Cylinder timer 1. Set the hot water timer to activate hot water generation twice per day. 2. once. and will flash on screen.. 3. The tap symbol in the top right hand side of the screen will flash. 4. Use & to set it to 2 dots Adjust hour to 03:00 using the, and buttons. 7. The time will flash. to store. 8. again. and will flash. 9. Repeat steps 3 to 7 again, but change the time to 15: to exit. 11. To delete a time from the list, press once. 12. Hold in until time program disappears. 13. to move to next program. 14. to exit. 163

164 18 System Setup Display symbol definitions Status Function Display Compressor is on Immersion is on Main circulating pump is on Hot Water Heating Mode is on Defrost operation is on Anti-freezing operation is on The outdoor units compressor is running The immersion is on to help produce hot water. The main system circulating pump is running The unit is doing the higher temperature hot water heating The unit is doing its defrost cycle. The unit has turned itself on to heat up system water to protect itself against freezing. 164

165 HEAT PUMP installation manual Field setting parameters Note: If you set a field setting and go back to check it, it will not have changed. The field setting does not get written to the PCB until you finish setting and exit. Field Setting Set to Description s Length of time back light is on the controller Low ambient temp setting for optimisation High ambient temp setting for optimisation C / 40 C / 45 C / 50 C High water temp for underfloor heating (setting based on system design) C Low water temp for underfloor heating Tells the unit to use a run signal from underfloor heating Tells the unit it has a cylinder connected L cyl. = 50mins 300L cyl. = 90mins 200L cyl. = 30mins 300L cyl. = 50mins Max cylinder heating time from heat pump before turning back to heating zones. Max cylinder heating time from heat pump before turning on immersion to help support it T (Tuesday) Legionella function activates on this day am Legionella function activates on this hour C Legionella function raises water temp to this. The Heat Pump flow temperature will run on heating mode according to the outdoor temperature. The target supply water temperature will be determined automatically depending on the outdoor temperature. For heating mode, colder outdoor temperatures will result in warmer flow water; likewise warmer outdoor temperatures will result in colder flow water. The field setting flow temperatures will dictate the minimum and maximum flow temperatures required. The user has the possibility to shift & the target water temperature by a maximum of 5 C in increments of 0.5ºC. This is done by using the top right button to turn off the hot water function and setting up the controller in heating mode only, then using the & buttons to increase or decrease the flow temperature manually. With all temperature parameters set up correctly the display should be set to 0ºC. Increasing this setpoint manually may result in higher running costs. 165