Tiara Residence Community Newsletter

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1 1 Tiara Residence Community Newsletter Overview 2018 THE QUINTESSENTIAL ISLAND HIDEAWAY ON THE PALM JUMEIRAH

2 2 In this edition of the quarterly newsletter, we would like to wish our Residents a Happy New Year and hope that it is a Prosperous one for all. We will be going through major works that have happened in our community in the past year in a summary of events, achievements and improvements. Also we have some reminders regarding Service Charges and their importance to clear and Fire safety and how the whole community is responsible to do their part to ensure we all live in a safe environment. Reminders Service Charge Payments: Provisional Service Charge Invoices for the first five months covering the period (1 May Sep 2018) have been sent out on 11 September The 5 months invoice have been issued as per RERA approval in order to facilitate a 14 month financial cycle. Alongside normal standards for financial years. It is important as ever to make payments on time so that we have the necessary funds to keep Tiara Residence one of the best properties in Dubai. The pleasant family environment is unmatched on the Palm and we are all proud to be part of this stellar community. Health Club Usage: The Gym Management at the health club are holding regular classes for various disciplines at special rates for the residents of Tiara Residence. The trainers are all certified and have all legal documentation as required by the local authorities as well as having insurance coverage for any incidents. They have been put into place for the residents to insure all activity is legal on our premises and that all residents are safe while enjoying Tiara Residences superior gym. The health club is strictly for residents only and their guests. There is no tolerance of sale of memberships or abusing the guest policy. Please report any matters to tr.oam@wasl.ae if you feel that the rules are not being followed, only serious and verified complaints will be taken seriously and acted upon. The Kids club arrange various activities during the week for little children, the health club management are always open to suggestion. You may approach them on anything you may have in mind to better serve the community. For further information and prices for, please contact the health club. *classes are subject to minimum attendance

3 3 Car Windows left open in Parking It has been noted that car windows have been left open in the car parking. Please remember to lock and secure your car at all times to avoid any mishaps and damage to property. The management is not responsible for any loss or damage incurred in the car park. Our security do regular patrols in the parking, but cannot be everywhere at all times. Returning towels to the Health Club As much as we appreciate residents keeping health club towels and washing them for us, please return your towel after usage to the health club. Your club card will be returned only upon returning all towels taken out. We have our own laundry facility to wash and clean towel. Whenever you come to visit again you will be provided with a fresh clean towel, No extra washing required. Fire Safety and responsibility of residents Please find below an extract from the DCD responsibilities of owners. This is to gravely important to be adhered to, as we have had another fire in the Dubai Marina Resident s and Tenant s Responsibilities (Extract) 4. BARBEQUE: BBQ is not permitted in balconies, basements, indoors and on flammable Surfaces. Residents shall not cook and BBQ either with open flames or with Electrical appliances at balconies, terraces, basements, parking and on flammable Surfaces. ii. Barbequing and cooking at balconies, terraces, basements and parking is against the Civil Defense regulation and is punishable. 5. SMOKING: Smoking shall be permitted only at designated smoking areas. ii. Discarding cigarette butts in public areas, on roads and throwing cigarette butts from balconies is against the Civil Defense regulation and is punishable.

4 4 Sauna usage and Safety The sauna is a great facility that can be used by all residents; it is recommended though that the sauna be used properly in order to ensure its full life and to keep you and others safe. It is important that the saunas temperature is not kept higher than 85 degrees on the settings. Also, in order to preserve energy, please contact the health club at least 15mins in advance, if you would like to come in for a preheated sauna. Removal of Items stored in Common area Parking On 15 November 2018, Security moved ahead with removal of all unauthorized storage in common areas by residents. This poses fire and safety risk to residents and gives an untidy look to the community parking. In the operation, 24 Lots of items were removed from P1 and P2 parking areas. Please note that the items not claimed by the residents will be disposed by the security, therefore any claims should be made or before 20 January.

5 5 Major Improvements in 2018 Landscaping works and new flower plantations New flowers have been planted for the winter season along with regular landscaping activities such as lawn mowing, weed removal and bug spraying.

6 6 Paint touch up of damaged floor in Parking Areas Paint is being conducted in parking areas in order to deter further deterioration of the flooring. This work is expected to be carried on for the coming months. BEFORE AFTER New speed breakers in Parking New speed breakers and speed limits signs have been added in the parking area to ensure a safer environment for pedestrians in the parking areas. The speed limits should be followed as advised to avoid any injury. Beach Net Cleaning Tiara Residence Jelly fish Net replacement has been completed and the old net has been removed in the previous year. In addition, new Buoys, which have been placed along the border of the net, replaced old Buoys and seven were deployed at anchor points. The new net design has far better floatation on its own and general performance. Beach net cleaning took place in January as regular maintenance to ensure a full life for the net, safe, and happy swimming for the residents.

7 7 New Palm Trees Installed Beach side Additional Palm Trees have been added on the beach front with two more trees coming up soon we hope you have enjoyed the enhanced look of our beach front. Fire Drills at Tiara Residence Fire Drills throughout 2018 were carried out as per DCD requirements. All vendors concerned were present to monitor their respective systems and it has been noted that there were no major issues in the equipment is installed in the community (Ex: Elevators, Firefighting system, fire alarm devices etc). Residents who participated we would like to thank as they were patient and cooperated with the evacuation team. We hope to ensure an alert and safe environment for all residence.

8 8 The onsite team has painted Service Rooms Repainting of service rooms has been carried out to ensure the safety/look and to protect the walls and flooring of the community. Thermal Imaging of Electrical distributors: We would like to thank residents patience and cooperation with the Thermal Imaging exercise that was conducted onsite, this was vital to conduct with the use of Thermal Image Cameras. This allowed for the following: 2. To check all the equipment's Hotspots 3. To eliminate any fire hazards in future LED Replacements in the Technical Galleries: In Technical galleries, the process of changing Hallogen lights with LED lights has been completed. This will help reduce the cost of electricty for the building. LED Replacements in the Car Park: In P1 and P2 car park, the process of changing Hallogen lights with LED lights has been completed. This is in continuation for reducing energy consumption for Tiara Residence.

9 9 Car washing company New Car washing company was introduced in 2018, In case you haven t already acquired the services of the authorised car washing company SSC car cleaning details are below. They specialize in using small amounts of water, in order to reduce wastage and this falls in line with our efforts to have a more environmentally conscious community. For further details contact the numbers below. The onsite team has painted water meter Rooms Repainting of water meter rooms is being carried out to ensure the safety/look and to protect the walls. Earth Hour Earth Hour was a success and we were able to save kwh and reduced Tiaras carbon foot print at the time by 0.08T CO2E.

10 10 Planned Preventive Maintenance of Fire Alarm & Fighting System As a part of Dubai Civil Defense requirements, testing fire alarms and firefighting systems in apartments and common areas schedule throughout Hand Rail cleaning The House keeping team has conducted an extenisve cleaning of all the handrails in Tiara Residence in the month of July as part of their maintenance program. This ensures cleaner look and also gives a longer life to hand railing assets. Shortly Hand railing painting is to take place. Kayak and water craft Registration The Gym Management are keeping list of all water crafts in Tiara Residence and soon will be issuing stickers that will need to be placed on the residents respective water craft identifying them. After this is complete then any kayak/water craft without this identifying sticker shall eventually be removed from the beach area into storage for a set time before it is disposed of. We would like to emphasis that all residents register their water crafts in order to avoid any inconvenience. If there is any doubt on ownership or dispute, the management holds the right to request evidence of ownership that satisfies the management. We hope to have a clean and clear beach, and request full cooperation with staff to ensure that a healthy, safe and pristine environment is maintained.

11 11 Rectification work of entrance ramp towards Tiara Residence car park Due to damage to the ramp leading down towards the car park, mainly attributed to the expansion and contraction of the flooring on the ramp, the in house Facilities team are conducting repair work. We apologies for the inconvenience caused by this work, and the time it will take, but to ensure proper drying of the materials used to repair the ramp area was partially cordoned and rectified. Irrigation initiatives and TSE water line We are having some new irrigation testing being conducted to try to reduce water consumption. Not only saving on DEWA bills but also the environment. Furthermore, TSE connection request in under way, which will further reduce costs for water and recycled water, will be used for certain landscaping areas. CCTV Cameras CCTV camera installation is now complete; you will be able to spot additional cameras in and around Tiara Residence. These will lead to increased safety for our residents and to monitor the service lift areas. Repainting of bridges and stairways Repainting has taken place in December for all the bridges and stairways for Tiara Residence to maintain the exceptional look and feel for Tiara Residence.

12 12 Replacement of damaged Lift flooring Elevators are one of the most used equipment in any community and due to its repeated usage the floors tends to be damaged or lose its shine with time. Therefore, the floors of the damaged lifts are being replaced to give it a fresh look. All damaged floors are expected to be replaced by the first quarter of. Life buoy and Ring replacement Older rings showed signs of wear and tear and aesthetics had deteriorated. We thank you for taking the time to go through the newsletter and we are always looking for ways to serve you, the owners, better. We shall give updates in our next issue. We always appreciate constructive feedback and suggestions. Feel free to contact us at 800-wasl or via on tr.oam@wasl.ae. We will strive to make your home and our community a better place and look forward to your suggestions. HAPPY NEW YEAR again! Sincerely, wasl Owners Association Management (woam)

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