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1 SIG Leads: Chad Petersen (Carolina Bio), Keith Costello (Estee Lauder), Bryan Podgorny (Deckers Brands) Oracle Solutions Management: Kristen Flanagan, Corey Gale, Michael Colpitts

2 Oracle Industry Connect Oracle Retail Users Group Meeting Agenda at a Glance Monday March 20, 2017 Walt Disney World Swan Resort Conference Room 8:00 am 9:00 am ORUG Board Meeting (SIG Leaders & Board Members-only) Macaw 2 8:30 am 9:00 am Registration outside of Macaw 9:00 am 10:30 am Breakout Session #1 See next page 10:45 am 12:15 pm Breakout Session #2 See next page 12:15 pm 1:30 pm Networking Lunch Osprey 1:30 pm 3:00 pm Breakout Session #3 See next page 3:00 pm 4:00 pm Reception: ORUG State of the Union Osprey 2

3 Oracle Industry Connect Oracle Retail Users Group Meeting Breakout Sessions Conference Room Macaw 1 Conference Room Macaw 2 Conference Room Parrot Monday March 20, 2017 Walt Disney World Swan Resort SIG Leaders Oracle Chad Petersen Keith Costello Bryan Podgorny Kristen Flanagan Corey Gale Michael Colpitts Bill Boezinger Chris Hubbs Marc Koehler Mike Johnson Randy Bolette Sherrod Hoffman Miles Thomas Lara Livgard Carla Anderson Amy Selby Gloria Adamson 9:00am to 10:30am 10:45am to 12:15pm 1:30pm to 3:00pm Joint Commerce, Omni-Channel and Stores SIG Joint Planning & Supply Chain SIG Joint Merchandising & Fashion SIG 3

4 Agenda Breakout Session # Omnichannel Landscape Discussion Single integrated Ecommerce/POS vs. Disconnected Solutions Consumer Data Across Channels (cleansing, de-dupe.) Omni Inventory Capabilities (endless aisle, ship from store, ship to store, reserve/buy online and pickup in store) Omni-Channel Operations/Labor/Staffing Models to support additional digital capabilities in-store International Challenges and Emerging Markets (Brazil, China, etc) Integrated Payment (cross-channel and cross-region) Retail Learning Subscription: Digital Training Solution 4

5 Oracle Retail Learning Subscription The Oracle Retail Evolution to New Modalities for Learning Introduction to the Retail Learning Subscriptions Approach to Subscription Segmentation What is included in the End User Edition Subscriber Experience Subscription Structure Click here for more details Now available for Planning and Optimization Will be available soon for other Retail solutions 5

6 Agenda Breakout Session # X-Store v16 Discussion SIM v16 Discussion Integration and Migration Feedback/Challenges Continued EMV journey Mobility in-store (MPOS, Endless Aisle, Clientelling) RFID-enabled stores (inventory movement/management and customer engagement) Movement of POS hardware to smaller footprint devices, tablets, networked cash drawers and receipt printers (MPOS) 6

7 Agenda Breakout Session # Oracle Commerce knowledge-sharing and open discussion based on group feedback in earlier meetings Potential Hot Topics: Advanced Analytics (traffic, demographic, beacons) Digital Marketing/Personalization in Physical Space (beacons) Customer Engagement Devices (interactive screens, digital marketing instore) Upcoming schedule and topics for Commerce SIG / Omni- Channel SIG / Stores SIG calls and face to face meetings 7

8 The Oracle Retail RACK site Highlights Retail Asset and Community Knowledge Categories for faster access to most sought-after information Customer Content by vertical (e.g. Hardlines) Event proceedings by event (e.g. Open World, ORUG, etc.) Oracle Solutions features latest solution area roadmap(s) Post-conference materials 8

9 Thank You! ORUG Reception and State of the Union Osprey 3-4pm Welcome Reception: Dolphin Resort The Pool 6-8pm Exclusive Retail Reception: Dolphin Resort The Cabana 8-10pm 9

10 Oracle Industry Connect Networking Lunch and Oracle Retail Users Group Industry Roundtable Discussions SIG Table Topic SIG Leads Oracle Tuesday March 21, 2017 Walt Disney World Dolphin Resort The Connect Zone Atlantic Hall AB, Lower Convention Level Planning & Optimization RPAS Fusion Upgrade: Experiences and Lessons Learned Bill Boezinger, Disney Marc Koehler Supply Chain Forecasting, General Inventory Management Chris Hubbs, Gander Mountain Mike Johnson Merchandising Fashion and Department stores Stores Mobile Merchandising: Adoption, Key Considerations and Best Practices for Enabling Employees to Manage Merchandising Activities Via Mobile Devices Personalized Shopping Experience by Leveraging Customer Data How is the digitally-empowered customer changing the face of physical retail? Randy Bolette, American Eagle Outfitters Sherrod Hoffman, Stein Mart Miles Thomas, Arcadia Bryan Podgorny, Deckers Brands Carla Anderson Amy Selby Lara Livgard Gloria Adamson Michael Colpitts Commerce Oracle Commerce: Leveraging the power of Experience Manager and the BCC Chad Petersen, Carolina Bio Kristen Flanagan Loss Prevention Ways to get more out of XBRi Suzanne Castillo, Ralph Lauren Mark Lawrence Omni-Channel Crawl, Walk, Run - Strategic Initiatives on the Path to Omni-channel Maturity Keith Costello, Estee Lauder Corey Gale 10

11 Oracle Retail Users Group (ORUG) Community Portal To request for ORUG membership or to update member information and share feedback Note: Technical SIG re-launch is in-progress. Sign-up to get involved with upcoming initiatives for the Technical SIG or contact SIG Lead Marco Briceño ) for additional details. Upcoming Events / ORUG Calendar ORUG Resources 11