KILLEEN INDEPENDENT SCHOOL DISTRICT CLEANING SERVICES PROCEDURES

Transcription

1 KILLEEN INDEPENDENT SCHOOL DISTRICT CLEANING SERVICES PROCEDURES MISSION STATEMENT To develop and maintain a professional custodial program which provides and insures a safe, clean and sanitary learning and working environment for all District facilities. GOALS 1. To strive to hire quality personnel committed to performing a professional job. 2. To provide quality training/in-service to develop housekeeping knowledge, safety awareness, and task performance skills and techniques in the custodial program. 3. To provide quality cleaning products (chemicals), equipment and supplies to support the custodial program. 4. To provide opportunities for administration, faculty, students and community to gain knowledge of their supportive roles in the custodial program. 5. To provide a continuous monitoring for quality assurance. 4/28/2014 page 1

2 Contents PERSONNEL 4 Custodial Dress and Grooming 4 Attendance 5 Reasons for Dismissal 6 Guidelines 7 Importance of the Custodian s Job 7 Teamwork 8 Safety Recommendations 9 METHODS AND PROCEDURES 10 Assembling Equipment and Supplies 10 Drinking Fountains 10 Marker Boards 11 Dusting 11 Classroom Sinks and Counters 11 Dust Mopping 11 Damp Mopping 12 Trash 12 Vacuuming 13 Spot Cleaning 13 Restroom Cleaning 13 Sinks and Wash Basins 15 Mirrors 15 Locker Rooms and Showers 15 Bodily Fluids 17 Gym and Multipurpose Rooms 17 FLOOR CARE PROCEDURES 18 Auto Scrubbing 18 Rest Room Floor Scrubbing 19 Masonry 19 Baseboards 20 Burnishing 20 Floor Stripping 21 Carpet Extracting 22 Carpet Spotting 22 Carpet Bonneting 23 CLEANING SPECIFICATIONS/PROCEDURES 24 Entrances, Lobbies, and Corridors 24 Classrooms and Laboratories 26 Computers, Servers, and Media Equipment 27 Fine Arts 28 General/Miscellaneous 28 Library 29 Office, Lounge, Conference Rooms 30 Auditorium 31 Restrooms 32 Locker Rooms and Showers 32 4/28/2014 page 2

3 Cafeterias and Lunch Areas 33 Outside Policing 34 Mechanical Rooms 35 Shop Areas 35 Athletic and PE Areas 35 DAY STAFF 36 CLEANING EQUIPMENT 37 Custodial Cart 37 Mop Bucket and Press 37 Wet Mops 37 Dust Mops 37 Push Brooms and Straw Brooms 38 Vacuum Cleaners 38 Automatic Scrubbers 38 Genie Automatic Scrubber 38 Pressure Washer 38 Baseboard and Wall Scrubber 39 Burnisher 39 Stripping Machine - Barracuda 39 Stripping Machine - Rev 39 Buffer 39 Carpet Extractor 40 CHEMICALS AND CLEANING SOLUTIONS 40 District Prescribed Cleaners 41 STANDARDS FOR CLEAN CLAMPUS 44 Classrooms 44 Grounds 44 Hallway/Entranceway 45 Commons Area 46 Restroom 46 Library 47 Cafeteria 47 Playground 48 Workroom 49 Athletic Areas 49 Stairs 50 Elevator 51 MASTER CUSTODIAL SCHEDULE 52 SUMMER CLEANING CHECK LIST 55 4/28/2014 page 3

4 PERSONNEL Custodial Dress and Grooming Employees should remember they represent both the District and Department and set an example for the students at the school. Therefore, each employee will maintain a clean, neat appearance at all times. All employees shall be fully dressed at all times. Working without shirts, etc., is not acceptable. Each year many workers throughout the nation are seriously injured or killed by being caught and drawn into power tools, equipment, and machinery. For safety purposes, the following dress code is required at all work sites: 1. Significantly oversized clothing is not to be worn, specifically; bagging or sagging pants are prohibited. All pants are to be worn at the waist. Tight fitting pants (tights, bicycle pants, and leggings) are also prohibited. Jeans are acceptable for Custodial personnel. Loose clothing, including but not limited to the following, are prohibited for safety reasons: a) Loose shirts tails; b) Loose coat or jacket tails; c) Loose sleeves on long sleeve shirts; d) Neckties without tie clasps; and e) Clothing with unsecured straps or loops. 2. Employees must wear their identification badges on the upper front part of their clothing in a visible manner at all times. If badges are lost they need to be replaced within 24 hours. Badges are replaced at Auxiliary Personnel and cost $5. If the badge is broken or is not working properly it can be taken to Auxiliary Personnel and replaced free of charge. 3. Appropriate footwear must be worn at all times. Toeless shoes, thongs, deck shoes, sandals, tennis shoes, and bare or stocking feet are prohibited at all times in the work area. Shoes with closed toe and heel and/or work boots are considered appropriate footwear. Shower shoes, flip-flops, house slippers and shoes with high heels are inappropriate footwear. Shoe heels should not be over 1 in height. 4. Employee hair should be clean, neatly trimmed and well groomed. Hair in excess of three inches shall be tied, bundled, netted or otherwise secured so that it does not extend in excess of three inches from the head. Unconventional colored or multi-colored hair is not permitted. Men must be clean shaven or have mustaches and beards that are neatly trimmed, not to extend in excess of two inches from the face or chin. 5. Tattoos with inappropriate images or language must be covered at all times. 6. Visible body piercing jewelry is prohibited except for earrings worn on the ears are the only form of body piercing that is acceptable. 4/28/2014 page 4

5 7. Loose bracelets and necklaces are prohibited. 8. Headwear must not be worn in buildings with the exception of safety hats. No hats or head coverings or any kind are to be worn while in the building except for baseball caps which are to be faced forward. 9. Indecent or inappropriate patches, writings, drawings, company advertisings, group names, or suggestive logos on clothing are prohibited. Clothing with symbols, phrases or slogans advertising tobacco, alcohol products, sexual innuendo, profanity or any controlled substances are unacceptable. a) Clothes that may cause distraction are not acceptable. Specifically, tank tops, muscle shirts, undershirts, sleeveless shirts, halter tops, exposed backs or midriff blouses, and see through mesh or net like garments are unacceptable. b) Shorts, skorts, skirts, culottes and capris shall not be worn. c) Pant length must be closer to the ankle than to the knee. d) Warm-ups, yoga pants, sweat suits and wind suits are unacceptable. 10. The hemlines or slits in skirts or dresses shall be no shorter than two inches above the knee. 11. Frayed, worn or tattered clothing is unacceptable. 12. Personal listening devices are not permitted, e.g. ipods, MP3, Walkman, Discman, Ear buds, Bluetooth devices, etc. 13. Failure to comply with the approved dress code may lead to disciplinary action up to and including termination. Attendance 1. Absences: You must submit requests for absences, other than sick leave, three working days prior to the first day you will be absent using the Employee Absence Request Form. KISD is not responsible for ensuring you have sufficient days available to cover requested days off. Excessive absences will result in disciplinary action. a. Sick: personal illness or medical appointment. You must notify your supervisor at least four hours in advance of shift. All absences in excess of three days required original doctor s note. All absences in excess of annual personal leave will require original doctor s note. b. Sick Family: Personal illness or medical appointment in immediate family. All absences in excess of three days require original doctor s note. All absences in excess of annual personal leave will require original doctor s note. 4/28/2014 page 5

6 c. Personal or Vacation: The supervisor may disapprove a request for personal or vacation leave if the employee s presence is necessary for the period of time. Taking disapproved days will result in administrative actions up to and including termination. Vacations must be taken before July 1 st or will be lost. No more than 10 days of vacation can be taken during the contract year (July 1 st to June 30 th ). d. Bereavement: Death in immediate family only. Anything over 5 days must be approved thru Personnel Services. Bereavement comes out of the employee s personal time. e. Military Duty: Military duties only. Verification Required. f. Jury Duty: Verification required. g. Leave without pay: Does not exist as an employee election for absence. It is a result to all annual leave being expended. It is the employee s responsibility to ensure that the employee has sufficient days available to cover requested days off. Custodial employees do not earn comp time and therefore can t take comp time. h. Excessive Absences: Except as provided by law, employees who have excessive absences equal to 5 workdays or more during one school year will be subject to separation from employment due to unavailability for work. An absence which is not covered by any available leave and is not otherwise excused is considered an excessive absence. A workday, for purposes of this policy, is a day on which the employee is required to perform services for the District as determined by the employee s work schedule set by the District. i. Employee must have 38 hours on their timesheet for the week in order to close their time out. If the employee is under 38 hours they must use either a half or full day to cover the difference. j. When calling in absences, you must verbally speak with your supervisor (texting is not acceptable). If your Lead is unreachable you must contact your Zone Foreman, if neither is reachable you must contact the Cleaning Services office at Tardiness: If an emergency arises causing you to be late, call your supervisor. Excessive tardiness will result in disciplinary action. The time clock is set at real time, it doesn t round off. The time you swipe your card is the time credited. 3. Overtime: Employees must be available to work overtime. Refusal of a direct order to work overtime may be cause for disciplinary action. 4. Resignation: When an employee resigns, it is necessary to fill out an Exit Report form and give reasons for resigning. The employee must account for all district property assigned to them (ex: badges, keys, etc.). Reason For Dismissal (subject to but not limited to the following): 1. The use of liquor or intoxicants at work or reporting to work under the influence of liquor or intoxicants. 4/28/2014 page 6

7 2. The use or possession of illegal drugs or attempt to take part in the sale or handling of illegal drugs. 3. The theft/unauthorized removal of property belonging to the District, staff, students or other employees, etc. 4. An act of insubordination-not carrying out reasonable requests of supervisory personnel. 5. A violation of health and safety rules including fighting, horse playing and smoking or District Property. 6. The use of profanity, foul or abusive language. 7. Time Theft. Employee time theft occurs when employees clock in/out early or late outside their assigned schedule without supervisor approval. Taking long lunch breaks, not in the building or in assigned area during assigned schedule but on the clock. Guidelines 1. No employee should be sitting or standing around and/or talking when there is work to be done. 2. Do not have students, family members or friends on the job site while you are working. 3. Limit personal phone calls, including cell phone usage to your break time. Unless a verifiable emergency occurs. 4. KISD does not have paid breaks. Your only break during your shift is a non-paid 30 minute break for lunch. 5. Notify your supervisor when you have completed all your assigned work. Importance of the Custodian s Job There are many different titles used for the job of maintaining a school site, buildings, and furnishings. The professionals in this field may be called building services personnel, cleaning team member, janitors, or the cleaning staff. The most acceptable term, however, is custodian. These professionals have custody of the school facility. That is they are responsible for the upkeep of the school. The professional school custodian has a vital role to play in every school facility. A good custodian not only performs job duties well, but also thinks about how these duties interact with all other activities in the school. Good custodial care is a necessary part of achieving the main school mission that of educating students. Custodians support this mission in many ways: 1. Caring for a large taxpayer investment, in the school facility and equipment. 2. Keeping costs of building care down by increasing economy and effectiveness of care. 3. Maintaining a safe, healthy learning environment. 4. Promoting pride in the school, in people of the school and the community. 4/28/2014 page 7

8 5. Increasing the professional reputation of all custodians by showing responsibility and competence. It is useful to know and understand some of the desirable custodial traits and characteristics that help one do a job well. Attitude: On the job it s more than getting the right tasks done properly. Showing an attitude of cooperation, willingness, flexibility, and other positive reactions is also part of doing a good job as a custodian. Attitude also includes interest in the job, incentives in making suggestions and improving work capabilities, and loyalties to the school. Responsibility: A custodian must be reliable. This includes being on time for work and giving a full day s work. He or she is responsible for doing a good job, following district policies, and being honest and fair in all actions. Flexibility: Remember Murphy s Law: Whatever can go wrong, will. Very few jobs can always be done in the same way or on the same time schedule. In the custodial profession, being able to make necessary changes in the way a task is done and being able to cope with and respond to unexpected events is the mark of a good custodian. A professional attitude of helpfulness together with good general training and knowledge levels can help relieve problems as they arise. Initiative: A good custodian makes an effort to perform any task to the best of his or her ability. And he or she always looks for ways to do each job just a bit better and takes advantage of opportunities to learn from training, study, and other persons. Productivity: Many custodial tasks have a visible result, such as a shining floor. The custodian that does a task well in a reasonable amount of time is considered more productive than a custodian who takes longer, even if the task is done equally as well. Productivity must be accompanied by quality work, however. It is not productive to do poor work, even if this takes less time. Remember the old adage There is never enough time to do it right, but there is always enough time to do it over. Communication: Communication skills are even more necessary on the job. How a custodian speaks and listens to others affects both how the job is done and how others view the custodial staff. Appearance: Part of being a professional custodian is looking and acting as one. He or she should be neat, clean and well groomed. Dress appropriately for the job. The custodian should follow the schools dress code unless informed otherwise by their supervisor. Remember you are a role model for the students. If you look and act as the professional custodian you are you will be treated as one. TEAMWORK The campus administrator needs the assistance of professional custodians. The district realizes the importance of the custodian s position and appreciates the fact that a clean, 4/28/2014 page 8

9 well-kept, properly heated and ventilated building favorably affects the teachers in their teaching and the children in their learning. You can gain good will for the school through efficiency and a friendly attitude toward pupils, teachers, and visitors. The public expects all district employees to be dependable, courteous and cheerful. Custodians are a part of the school s team. As a team member, you are expected to support all staff in a manner which will reinforce their efforts in the performance of their duties. When it is necessary for custodians to go into a classroom during class time, please enter very quietly and do whatever is necessary with as little commotion as possible. There are different types of individuals, involved in a variety of activities, in every school situation. The custodian must be aware of how custodial services affect each group and each person. In addition, it is necessary to realize how the different groups and individuals affect the job of the custodian. Sometimes other people forget that what they do makes the custodian s job easier or more difficult. A good custodian not only performs job duties well, but also thinks about how these duties interact with all other activities in the school. One of the major contributions the custodian makes to interrelationships in the school is in the physical comfort of all persons in the school facility. Dirty facilities tend to make those using them unhappy and resentful. Broken fixtures annoy occupants and possibly make them lose respect for the school and those in it. By avoiding these problems, the custodian can contribute to improving the attitudes and morale of other individuals in the school. Every school site is a small community, with many different people working together or meeting each other in various situations throughout the day. The custodian interacts with most of them on a regular basis, either in person or indirectly through the work environment. Perform such other tasks as may be assigned by Chain of Command, Principal or Administrator. SAFETY RECOMMENDATIONS Never leave a slick spot or any foreign material on the floor that may be hazardous to the occupants of the building. Always put out safety precaution signs where a floor may be wet from mopping or leaking water. 1. If you get injured on the job, you must report the injury immediately to your supervisor. An Accident Report/Worker s Compensation packet must be filled out immediately by the employee. The report must contain a detailed account of the nature of the injury and a list of all witnesses to the accident. 2. Always use rubber gloves, masks, goggles, etc, to protect yourself from injury. 3. When using equipment such as vacuums, buffers, etc. always keep electrical cords behind you to prevent damage to the cord and avoid electrical shock. Never use frayed, broken or unsafe electrical cords. 4. DO NOT MI CHEMICALS! Know how much to use and what they are used for. Chemicals are purchased for specific jobs, and are dangerous when used improperly and some are damaging and will ruin floors, walls, etc., if not used 4/28/2014 page 9

10 properly. Read all labels and refer to the MSDS book. If you are not sure or have any questions ask your supervisor. 5. Employee must attend Hazardous Communication (haz-com) Training within sixty days of hire. Haz-com training classes are provided on the third Tuesday of every month at JPLC from 12pm-4pm unless otherwise notified. Your supervisor will remind you of the date and time of the class. METHODS AND PROCEDURES Assembling Equipment and Supplies At the beginning of each shift, the custodian should assemble all tools and materials needed to clean thoroughly. This will minimize frequent return trips to the custodial closet to get something else. 1. Custodian cart with caddy 2. Dust cloth 3. Paper towels 4. Toilet Tissue 5. Putty knife/razor blade scrapper, 6. Utility Knife, 5in1 tool 7. Dust mop, handle, frames , 8. Wet mop (if needed) 9. Mop bucket and press (if needed) 10. Vacuum cleaner complete 11. Plastic liners (small and large) 12. Counter brush 13. Dust pan 14. Gum remover 15. Protective glasses and gloves 16. Doodlebug 17. Poly dusters 18. Nylon broom 19. Wet floor signs 20. Bowl swab, brush, 21. Plunger, dust particles Mask, 22. Properly labeled spray bottles with appropriate solutions to clean glass, counters, sinks, disinfect surfaces, and spot cleaning Drinking Fountains If drinking fountains are not cleaned regularly and correctly, they can become a health hazard. The public expects clean drinking water; therefore it is the responsibility of the Custodian to keep the drinking fountains clean and sanitary. Drinking fountains should be cleaned daily using the following methods: 1. Use spray bottle or bucket with water and detergent/disinfectant solution to spray or wipe solution over all surfaces. 2. Agitate with clean cloth, small brush, or paper towel. 4/28/2014 page 10

11 3. Rinse. 4. Use clean cloth or paper towel to wipe dry and polish chrome and other surfaces. Marker Boards Be sure to check for information to remain on the board before cleaning. A few words on the care of boards may be helpful. 1. Use only solutions recommended by the manufacturer when cleaning Dry Erase Marker Boards. If you are not sure, check with your supervisor. 2. The marker tray can be damp wiped at this time or vacuumed out later while vacuuming carpet. Dusting 1. From the standpoint of health as well as appearance, dusting is one of the most important jobs of the custodian. Dust can be a carrier of disease germs. Visible dust presents a dirty appearance that needs to be taken care of as soon as possible. 2. A vacuum cleaner is the best tool for removing dust. 3. Treated dust cloths can be used for most dusting. These are usually rolls of factory treated flannel cloth. 4. Some surfaces lend themselves well to damp dusting using a clean cloth and plastic sprayer with appropriate solution. Where students eat at their desks, the desk tops are to be cleaned daily with a district-approved disinfectant. 5. Dust all horizontal surfaces such as window ledges, sills, files, counter tops, and desks. Inspect student desk tops and spot clean them to remove heavy soil, heavy marking or graffiti. 6. As a general rule all horizontal surfaces less than 5 will receive a thorough dusting weekly. Horizontal surfaces greater than 5 will receive a thorough dusting monthly. Some surfaces may require spot dusting on a daily basis. Cleaning Classroom Sinks and Counters 1. Clean sinks and replenish paper towels and hand soap daily. Clean sinks by using plastic sprayer with disinfectant/detergent solution. Spray and wipe dry with a paper towel, or use fine cleanser, rinse and wipe dry with clean cloth or paper towel. 2. Spray solution on counter and wipe clean with clean cloth or paper towel. Dust Mopping Resilient Floors If the floor is resilient type either totally or partially, the following is recommended: 1. Dust mopping of all sealed or finished hard surface floors will be more effective than brush sweeping. Dust mopping is recommended for the removal of dust, light soil, and litter from such smooth finished floors as wood, linoleum, terrazzo, marble, and asphalt, rubber, or vinyl tile. It should be done after the dusting of furniture and equipment so that the soil deposited on the floor will be removed. 2. A definite pattern is recommended for dust mopping procedures. In the case of office areas with a number of desks, it is important to dust mop not only the aisles, but also the areas between the desks and the kneehole area under them. Chairs and other wheeled furniture should be rolled aside, and then returned to their original positions after dust mopping the area they cover. Special care should be 4/28/2014 page 11

12 taken to mop closely around the legs of furniture where dust clings and along the baseboard and behind open doors. A radiator brush made from a toy broom may be used for getting dust out of corners. 3. Where large floor areas are to be dusted, use a side-to-side swiveling motion, covering an 8 to 10 foot span with each complete sweep of the mop head. 4. As much as possible, while the mopping operation is in progress, avoid lifting the mop head from the floor surface. When it becomes necessary to shake the mop, keep it as close to the floor as possible to avoid unnecessary scattering of dust and litter into the air. 5. Avoid building up large dust piles smaller ones are easier to control and pick up. Try to keep dust piles to the side, out of the traffic lane, to avoid scattering. When emptying dust pans into collector cans, make sure this is done well down in the cart to minimize the possibility of dust circulating back into the air. 6. The dust mop should always be stored off the floor. 7. Entrance mats and dust mopping are your main line of defense against soil that will destroy your floor finish. Entrance mats should be vacuumed each day and washed at least once a month. Damp Mopping Damp mopping is a type of wet mopping, except it is a one-step operation using a solution of neutral chemical cleaner in a single mop bucket, wringer, and mop. 1. To damp mop, dip the mop head into the cleaning solution, and wring the mop out to a damp consistency. Lay the dampened mop on the floor, and advance the mop along the baseboard. In damp mopping it is not necessary to stay away from the baseboard because you only cover the area one time. It is used in the areas that do not need heavy cleaning, but need daily care so dirt and grime will not build up. Example: Salt and sand. 2. Corners are a difficult area to clean, unless you find a simple technique to help out. One way is to pull the mop around the corner as close as you can without getting it on the baseboard. Then, with your toe, press some of the strands of the mop up in the corner. Twist your toe on the strands as if you were putting out a cigarette. Another way would be to lean down and use the strands as a scrub rag with your hand. 3. It is important in all mopping procedures to transfer the dirt from the floor to the mop bucket. In order to do this, you must make up a fresh solution whenever the solution gets dirty. It is most important to change your water as soon as it gets dirty; otherwise, the floor will end up dirtier than when you started. Trash 1. Empty all trash receptacles. Do not reach into the receptacles, but carefully dump the contents of the receptacle into the waste collection bag. Damp wipe soiled receptacles. Replace plastic liners daily or otherwise needed. 4/28/2014 page 12

13 Carpet Vacuuming The vacuum cleaner is the most effective tool to remove soil from many surfaces, especially carpeting. 1. Move furniture in room only as necessary to vacuum all areas of the carpeting. 2. Pick up large pieces of paper and other debris before vacuuming (perhaps teachers and students may be asked to assist). 3. Vacuum all carpeted areas, getting under desks, furniture and equipment that is off the floor. 4. Vacuum marker trays (if not already done). 5. Replace all furniture. 6. Look for and clean up spots or soiled areas on carpeting using plastic sprayer, appropriate cleaner, and clean cloths or paper towels. Remove gum by using gum remover-follow manufacturer s instructions. Spot Cleaning 1. Spot clean walls, doors, and ledges as previously recommended. Spot clean daily in carpeted areas where students are eating. Use clean cloth or paper towels and detergent solution in plastic spray bottle. 2. Spot clean glass in doors and partitions and on the inside of windows to remove smudges as previously recommended. Use soft, lint free, clean cloth or paper towels and glass cleaner in plastic sprayer. 3. Dust or clean vents in ceilings of classrooms, offices, etc. as previously recommended. Before leaving the room, visually check to make sure all the following duties are completed: 1. Windows are locked. 2. All items are in appropriate place. 3. Room looks clean and - is clean! 4. Lights are turned off. 5. Door is locked. Restroom Cleaning The single, most important area to be cleaned is the restroom. Few people notice a clean restroom, but everyone notices a dirty one. A common misconception about restroom cleaning goes, If a restroom smells good, it must be clean and healthy. However, a dirty and unhealthy restroom can be sprayed with pleasant-smelling deodorants and fool our nose into thinking it s cleaning, sanitary and healthy. A pleasant smelling restroom is not necessarily a clean and healthy washroom. Generally speaking, the restroom is clean when you walk into it and it meets your specific cleaning standards. Develop the same loop method for restroom cleaning. 1. Assemble all equipment and supplies to take into restroom at one time; mop, bucket and disinfectant, glass cleaner and clean rag, bowl brush, disinfectant in a spray bottle or can, ceramic/stainless/porcelain cleaner in qt. bottle, general 4/28/2014 page 13

14 purpose cleaner for walls and restroom partitions, dust cloth, paper products, and hand soap. 2. Always use rubber gloves when cleaning a restroom. 3. Flush toilets and urinals and daily spray and disinfect all fixtures so that the disinfectant is working while other cleaning functions are being performed. Disinfectant cleaners should be allowed to set at least two to ten minutes to be effective against germs. 4. Dust walls, vents, tops of doors, and partitions. 5. Refill all towel, sanitary napkins, tissue, and soap dispensers. 6. Use a damp cloth to clean any light fixtures over mirror. Clean mirror with glass cleaner and paper towel. Disinfectant cleaner should be sprayed on the sink, fixtures, and counter tops as well as on any exposed pipes underneath; then dry surfaces with a clean cloth or paper towel. 7. Use dustpan and broom to pick up paper and trash from floor. Use a putty knife to remove gum and other deposits from the floor. 8. Empty waste receptacles and sanitary napkin disposal units. Check all fixtures for leakage, ease of use, and drain flow. Report to Lead custodian if any repair is required. 9. Use a clean cloth dampened with disinfectant cleanser for wiping off shelves, dispensers, edges of partitions, door, and doorframes. Spot clean walls and partitions with general purpose cleaner. Rinse out clean cloth in disinfectant cleaner frequently while cleaning. 10. For daily cleaning of bowls and urinals, spray with disinfectant cleaner and thoroughly clean the interior of the bowl. Start on the inner bowl lip and continue from interior to exterior. Use bowl swab to clean entire bowl from inside to outside. Be sure to clean entire surface including pipes. Wipe chrome fixtures and seat dry with paper towel and leave the seat up. Flush toilet and urinals and rinse swab or brush in clean water before proceeding to the next fixture. Note: This procedure is the most effective way to sanitize a fixture, because you are always using clean solution with no chance of cross-contamination. Also, plastic spray bottles or one (1) gallon pressure sprayers can be used. 11. The interior of the bowls and urinals should be cleaned bi-weekly with bowl cleaner to remove any stains and to prevent build-up of uric acid deposits. Never use an acid bowl cleaner on any other surface than china bowls and urinals. Never pour acid directly into water; always apply it to bowl swab first. Place the bowl swab into the water and with short strokes push the water down to lower the water level. This will give you easy access to clean the water line. Apply the bowl cleaner to swab and, in a swirl motion clean the inside flush rim and water line. Flush the toilet 4/28/2014 page 14

15 while washing acid from the swab. Use disinfectant cleaner and continue cleaning the entire exterior of the bowl, seat, and flush valve with disinfectant cleaner. When finished, flush, wipe away water spots, and leave the seat up. 12. Mop the floor. Dip the mop in disinfectant solution (#15 Peroxy); allow excess to run back into bucket; do not wring out; apply solution to floor. Start at the far end of the room and work toward the door. As the area around the toilet fixtures is reached, wash thoroughly. Some neglected areas around the fixtures may require the use of a brush for heavy scrubbing. 13. Once a week, before leaving the restroom, pour approximately twelve oz. of Peroxy in all floor drains. Remember, bacteria are the major cause of odor. If a restroom is properly cleaned, odor will never be a problem. Germs double every 20 minutes, and the face of a quarter will hold 500,000,000 germs: Cleaning Sinks and Wash Basins Several methods can be used to clean sinks with equal final results, however, the following is recommended: 1. Use spray bottle with germicidal/disinfectant solution and spray sink (inside and outside), faucets and adjacent wall areas. 2. Let sit a minute, and then scrub with paper towel, clean cloth, or brush. (Paper towel preferred.) 3. Rinse as necessary and polish with clean microfiber cloth or paper towel. 4. Wipe walls adjacent to sinks to remove grime, spots, etc. as above. 5. Clean pipes underneath sinks daily as part of the procedure. 6. Do not use lime de-scaler on counter tops. Mirrors Mirrors in rest rooms are easy to keep clean by spraying lightly with glass cleaner or germicidal/detergent solution and wiping dry and/or polishing with a clean, lint free or microfiber cloth or paper towel. Never use an abrasive cleaner or acid or dirty cloth on mirror. These may mar or scratch surface. Avoid using excessive water as it may get into the frame backing and damage the silvering. Additional Notes To discourage graffiti, always remove it right away. Test chemical or cleaner in an obscure area prior to use. In older buildings it may be necessary to paint the stalls frequently to maintain desired levels of appearance. Locker Rooms and Showers Locker Room and Shower Floors: (Does not include wood floors) The floors are made of a variety of materials. Some judgment is necessary as to the use of strong chemicals and excessive amounts of water. If the floor can be damaged by overwetting, substitute with light damp mopping. 4/28/2014 page 15

16 1. Mix mopping solution per manufacturer s instructions. 2. Use clean, wet mop and wet down the floor thoroughly with the solution (damp mop if floor would be damaged as above). 3. Let stand a few moments for the chemicals to work. 4. Agitate the solution with your mop as needed. 5. Pick up soiled solution with mop, floor squeegee, and pick-up pan or floor drain, or use wet-vac for pick up. Clean all corners and edges. (Scrape if necessary.) 6. Return all receptacles to proper position. Note: Do not rinse floor as we want to take full advantage of the residual benefits of the germicide. Before leaving the rest room, take a quick visual check of the area and see if it smells clean and looks clean! Be proud of doing the job well! Trash 1. Empty all trash containers (including small pieces of soap and other debris) into cart. 2. Reline containers with plastic liner. 3. Spray or wipe containers with germicide/disinfectant solution. Wipe dry with clean cloth or paper towel. Benches and Lockers 1. Spray or wipe (with cloth) with germicide/disinfectant solution and scrub or wipe dry with clean cloth. 2. Spot clean walls and light fixtures as needed (as above). Replace burned out lights. 3. Replenish paper towels, soap, etc. Clean dispensers and lock. Showers 1. Wipe down walls with germicide/disinfectant solution and cloth, wedge mop, sponge mop, or brush. Let solution stay on walls a few minutes to allow chemicals to work. 2. Scrub or agitate solution to loosen soil and scum. Rinse with clean water. 3. Polish handles, shower heads, and other hardware and wipe dry. 4. Clean hair, etc. from shower drain. Floor Surfaces (Does not include wood floors) The flooring surfaces vary considerably in the different buildings, however, the following is recommended: 1. Sweep or dust mop (treated or microfiber) floor to remove large pieces of paper and other debris. 2. Clean all corners and edges. (scrape if necessary). 3. Pick up towels, socks, shoes, etc. and store appropriately (coaches, teachers and students should assist). 4. Lightly flood floors with germicide/detergent solution and warm water (if available). 5. Let stand 3 minutes or more for chemical action. 6. Agitate or scrub with wet mop, brush (long handled) or power buffer, if necessary. 7. Pick up soiled solution with mop, squeegee to drain or wet vacuum up, return all receptacles to proper position. 4/28/2014 page 16

17 Note: Rinsing not necessary as the residual benefits of the germicide are desirable. Clean all equipment and store properly. Before leaving the restroom, take a quick visual check of the area and see if it looks and smell clean! Be proud of doing the job well. Vomit Cleanup Clean up vomit as soon as possible and always use gloves. Follow the instructions below: 1. If on carpeting only, use absorbent granules, sweep, then extract with disinfectant and double the liners in the trash containers. 2. Clean off furniture. 3. Clean all equipment and store properly. Gym and Multi-Purpose Room Floors These areas present two (2) different types of flooring material (wood and resilient flooring), therefore each type of flooring will be addressed here. Resilient Floors These include such flooring surfaces as vinyl composition tile and resilient poured floors. Most of the custodian s work in these areas will consist of floor care procedures, with a limited amount of time spent dusting or cleaning benches, bleachers, or chairs. 1. Use dust mop to clean floor. Do not sweep with dust mop as this will scatter dust into the air. Keep dust mop on the floor and clean in long runs. Clean out dust mop by carefully shaking where appropriate or clean with vacuum cleaner. 2. Pick up dust and debris with dust pan and counter brush or with vacuum and dispose of trash. 3. Wet mop total floor or damp mop as needed to remove spots. Use detergent and water solution. Agitate with wet mop or lightly scrub with buffer if necessary. 4. Pick up soiled solution. 5. Reseal as necessary (floors are sealed when new). 6. High speed buff as needed. Very effective way to clean and repair floor. Wood Floors 1. Pick up and dispose of debris, removing all chewing gum. 2. Dust mop floor with a clean mop or microfiber dust mop. 3. Wipe floor with bare hand to test if dust remains on the floor. If dust is detected, repeat step No For normal soil removal, use a cleaner suitable for wood surfaces and as recommended by the manufacturer. 5. Gym floors will be screened and refinished annually by an approved District contractor. 6. Follow manufacturer s instructions. 4/28/2014 page 17

18 FLOOR CARE PROCEDURES Auto Scrubbing (Automatic Scrubber) The equipment and supplies that are needed for scrubbing are: 1. Auto-scrubber 2. Rotary Floor Machine 3. One mop bucket Inch red or blue) scrub pads 5. Clean Cloths 6. Doodle bug with handle 7. Dust Pan & Dust Mop 8. Putty knife or razor blade scraper 9. Neutral Chemical Cleaner (#6 Damp Mop or similar cleaner) or a Floor Finish Restorer 10. Wet Floor Signs Procedure 1. Place wet floor signs around the area to be scrubbed. 2. Light Soil (Prior to burnishing or buffing)- Make one pass over the area with the solution valve open, pads (red), squeegee down and vacuum on. 3. Heavy Soil or Damaged Finish (Prior to recoating or restoring)- Make one pass over the area with the solution valve open, pads (blue), squeegee up and vacuum off. Make a second pass with the vacuum on, squeegee and pads lowered and the solution valve open. 4. Trail mopping- Removes anything left behind by the auto-scrubber. 5. Remove all furniture possible from the area to be scrubbed. If you are working in an office, make a mental note or draw a diagram of where everything belongs so they can be returned to the proper place after the job is finished. If furniture is to be stacked, be sure to place a cloth or plastic bag down to protect the surface from being scratched. 6. Go over the entire floor with a dust mop in order to remove all surface dirt and debris. Use the counter duster or broom and dust pan to take care of any loose litter that you may find. 7. For cleaning rubber or the tile base and corners, use the doodlebug with pad. 8. Fill solution tank with cleaning solution. Use cold water. Hot water will soften the finish and may cause discoloration as well as excessive finish removal. Light scrubbing should be done on a regular basis to extend the stripping cycle and minimize discoloration. Deep scrubbing will be done prior to recoating or restoring. Deep scrubber is necessary to remove the top damaged layers of finish and will minimize discoloration and extend the stripping cycle. Remember to use T.A.C.T. (time, agitation, concentration, temperature). 9. The operator begins by scrubbing using the scrubber. The combined process of the detergent action of the cleaning solution and the abrasive action of the scrubbing pad breaks up the dirt that is embedded in the floor. That same dirt is now held in suspension within the solution, together with the upper layer of the floor finish that was removed by the scrubbing pad. If the scrubber leaves any residue behind, it should be mopped up immediately. 4/28/2014 page 18

19 10. While the floor is drying, take your equipment and supplies to the supply closet. Wash out the pads and mops, and clean the scrubbing machine, and mop buckets. Take a clean damp finish mop and the amount of floor finish you will need to the work area. 11. Use a high speed floor burnisher (1500rpm or higher) to burnish the floor and then sweep the floor. 12. The floor should now be clean and dry and ready for a coat of floor finish. You will need a clean mop bucket and wringer to apply a thin coat of finish. 13. Remember, in a scrubbing operation, we did not remove all of the original floor finish, so we only need to replace a thin coat of finish. A second coat in traffic lanes should be applied if time permits. Restroom Floor Scrubbing The equipment and supplies that are needed for scrubbing are: 1. Genie Automatic Scrubber containing #15 Peroxy 2. Doodlebug connected to a handle 3. One mop bucket / mop and wringer 4. Wet floor sign 5. Gloves / goggles Procedure 1. Place wet floor signs around the area to be scrubbed. 2. Go over the entire floor with a dust mop in order to remove all surface dirt and debris. Use the counter duster or broom and dust pan to take care of any loose litter that you may find. 3. With #15 Peroxy in a mop bucket use the doodlebug to clean behind and underneath the urinals, commodes and sinks. 4. Using a flooding method apply the solution to the floor with the scrubber brush activated. 5. Scrub area from around commodes and urinals for a minimum of five minutes. 6. Turn vacuum on and solution off with the brush activated. 7. Mop with the peroxy solution the areas that the genie could not recover. 8. While the floor is drying, take your equipment and supplies to the supply closet. Wash out the scrubber brush, rinse recovery tank and mops, and mop buckets. Masonry Cleaning (Pressure Washer) 1. Place the pressure washer so that not only is it out of the way, but is also positioned in such as way as to minimize having to move it too often, if at all. 2. Clear away anything that may encumber your ability to pressure-wash freely, especially any objects on the concrete being cleaned. 3. Connect the pressure-washing hoses, pressure-washing gun and wand, and inlet water hose. Turn on the water and start the pressure washer. 4. Wet down as much as possible of the concrete without getting so far ahead that the concrete will dry before you get to pressure-wash it. This is not pressure-washing-- you are simply pre-soaking the concrete so that whatever dirt is in the concrete will loosen up and clean easier. Turn off the pressure washer. 4/28/2014 page 19

20 5. Return to your starting position and connect the concrete surface cleaner. If you're not going to use a concrete surface cleaner, then the next best concrete-cleaning apparatus is a rotary nozzle. After that it's a 15-degree fan tip, then a 25-degree fan tip. Connect it to your gun and wand. 6. Position yourself and whatever apparatus you're using at the topmost level of any unleveled concrete. This is so the water easily sheds away while you're pressurewashing the concrete. Turn on the water and start the pressure washer. 7. Pressure-wash in a broken back-and-forth pattern down toward wherever you are finishing when using a concrete surface cleaner. Many concrete surface cleaners clean unevenly, and the unevenness of the pressure cleaning will show up after the concrete dries. Pressure-wash with a smooth back-and-forth motion when using a rotary nozzle or fan tips, being careful not to get too close to the concrete so as not to etch too hard into the concrete surface. 8. Return to your starting position again once you're finished pressure-washing. Rinse down the concrete from start to finish with a 25- or 40-degree fan tip. Baseboard Cleaning (Wall Scrubber) 1. Apply a stripper or degreaser to the baseboard by spraying or using a mop. Let it set a few minutes in order to penetrate the finish on the baseboard. 2. Use the scrubber by adjusting the cleaning bristles so that they are against the baseboards and activate the bristles with the action switches and began walking forward in a slow motion. Continue this procedure until the baseboard is clean and wax and dirt free. 3. Rinse the baseboard with clear water or Clean on the Go Damp Mop. Let the baseboard dry. Floor Burnishing (Burnisher) Burnishing is normally done only in heavy traffic areas. This means that very little furniture has to be moved. The following equipment is needed for high speed floor burnishing. 1. Burnisher (over 1500 rpm s) 2. White or Tan Pad 3. Clean Mop (Rayon) 4. Clean Mop Bucket and Wringer 5. Wet Floor Signs Procedure 1. Assemble your equipment. 2. Attach the appropriate burnishing pad to the burnisher. Additional burnishing pads must be on hand. Place wet floor signs. 3. The first step is to dust mop the floor thoroughly. This removes surface dirt and debris which would otherwise be spread around by the action of the buffing machine. As you go, use a putty knife to remove any chewing gum or other buts of solid or sticky debris. 4/28/2014 page 20

21 4. A high-speed burnisher that is left stationary will burn a hole (donut) in finish and floor very quickly. 5. Dry burnishing requires fewer pad changes and turns. But look for pad loading as you would when spray buffing. 6. Caution should be used so there will be no damage to the floor. 7. High speed burnishing is very aggressive and ALL finishes will powder to some degree. 8. After a floor has been burnished, it should be dust mopped to pick up the fine powder of old finish and dirt. 9. Clean your machine with a solution of water and stripper. Soak the pads clean with the same solution. Floor Stripping (Barracuda Stripping Machine) The purpose of stripping a floor is simple: to remove all the finish, along with the dirt and lay a new finish on protecting and beautifying the surface. There are six basic steps in a professional stripping and finishing job: 1. Dust mopping. 2. Laying the stripping solution and letting it soak. 3. Machine scrubbing. 4. Picking up the slurry. 5. Rinsing the floor four times; two flood, two wet mop. 6. Laying the floor finish. Procedure 1. Remove as much furniture as possible from the area to be stripped, and dust mop the floor thoroughly. 2. Place the wet floor signs. 3. Lay a full coat of stripping solution down, mixed with water according to the manufacturers recommendation as labeled on the container. 4. Allow solution four to five minutes to soak on the floor and began to loosen floor finish. 5. Most floors are slightly uneven, with small hills and valleys throughout. The rotary scrubber needs to be moved back and forth over the same area at different angles in a checkerboard pattern. Pay special attention to corners, edges, and obstacles. Use a scouring pad, hand pad, and/or putty knife to clean small areas. 6. Pick up the slurry with a wet vacuum and mop. 7. Because you are using a stripping solution, the rinsing operation is the single most important step. If any stripper stays on the floor the finish will not stick, and the entire job will have to be redone. Rinse the floor four times with clean mops and clean water (two floods; two wet mops). Floor Stripping (Adfinity 20R Rev Machine) 4/28/2014 page 21

22 This machine is used to strip resilient floors prior to recoating. This machine can also be used as a regular floor scrubber. 1. Place water with no chemicals in the machine, apply aggressive stripping pad to the machine s pad holder. 2. Sweep floor insuring that all corners are clean. Start by making very slow passes up and down the floor allowing the machine to strip the finish from the floor. The machine will strip four to five coats from the floor during each pass. Floor is now ready for rinsing with a neutral cleaner or water. Carpet Extracting (Carpet Extractor) 1. Prepare the cleaning solution. Prepare the extractor by placing the appropriate cleaning solution in the correct tank. Depending on the type and the size of the device that you will use, the water and cleaning solution tank can accommodate up to 40 gallons of liquid. For large scale cleaning, it is best to use larger devices that will not require too frequent water and cleaning solution refills. 2. Run the extractor. Once the correct amount of cleaning solution and water has been prepared in accordance with the instructions on the detergent's packaging, it is time to connect the machine to a power source. 3. Turn on the machine and run over the floor in vertical lanes. For a thorough cleaning, the machine should pass through each horizontal lane in a 90 degree angle. Alternate the direction of the angle for each lane to create a cross hatch pattern that will ensure that the edge of each lane is cleaned as well. 4. Check the consistency of the fluid being extracted from the carpet. 5. Drying time will vary on different carpets. 6. You may need to use carpet fans that will blow massive amounts of air over the carpet. Carpet Spotting Time is important in spot removal the faster we remove a spot, the better chance we have of preventing it from becoming a stain. A general-purpose spotter can often remove the spot. Stains, however, have penetrated the carpet fibers and are more difficult to remove. Try to identify the stain before you attempt to remove it. If you are unable to identify the stain, start with a mild solution first, such as general-purpose spotter. There is no reliable way to determine the stability of the dyes or textures of every carpet or fabric. It is wise to test each spot remover or cleaning agent carefully before using. Do this by sponging a small amount of the solution on the inconspicuous place of the carpet. 1. Remove any solid soils by gently scraping with a dull putty knife or scraper. 2. Remove liquid spillage by blotting with a clean absorbent clothes or paper towel. 3. Apply spot remover with a trigger sprayer to stained area and allow it to work for 20 to 30 seconds. 4/28/2014 page 22