Emergency Response Planning

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1 Emergency Response Planning Dan Sadler, CBCP Sr. Business Continuity Planning Analyst Emergency Response Planning Plans Awareness Drills/Exercises Plans Proactive Approach Site Risk Assessments Interviews w/ Building Managers, Site Personnel, Building Operations Projects: Emergency Notification Systems, Radios, AED deployment, modifications to life safety systems 1

2 Plans Proactive Approach Site Emergency Response Committees Post-incident Lessons Learned meetings Partnerships with Security, Facilities, Occupational Health, Loss Control, Property Managers, Business Areas Involve First Responders in Plans & Drills Learn & Improve through Industry Best Practices Revisit & Update procedures Plans Emergency Response Plans Evacuation (fire, bomb threat, etc.) Workplace Violence (armed intruder) Shelter-in-Place (chem. spill, tornado, riot, etc.) Medical Emergency Suspicious Package Bomb Threat Plans Plan Elements Purpose Definitions Key Contact Information/Numbers Roles/Responsibilities Procedures Assembly Areas/Safe Havens Description/Location of Equip. & Life Safety Sys. Diagrams/Maps/Call Trees 2

3 Plans A1 Shops A2 Warehouse Fort Smallwood Road A4 Office A3 Main Gate Responsibilities - Employees Review emergency procedures annually Become familiar with their building, including evacuation routes and assembly areas Become familiar with the building wardens in their zone/floor Become familiar with Emergency Contact phone numbers Participate in drills 3

4 Responsibilities - Supervisors Review emergency procedures with employees annually Review business continuity plan annually and keep a copy of the plan off-site Ensure that visitors are familiar with high-level emergency procedures, including evacuation routes and assembly areas During an evacuation, instruct personnel to report to the designated assembly area At the assembly area, gather employees and conduct a thorough head count Notify Building Wardens of any missing employees Emergency Response Team Incident Commander (Police/Fire) Lead Building Warden Site Emergency Coordinator Alternate Lead Building Warden Security Guards Building Warden Area #1 Building Warden Area #2 Building Warden Area #3 Building/Fire Warden Role Lead the safe, timely response to emergencies Increase co-workers awareness of procedures, building layout, and life safety systems Assist and account for employees during emergencies/drills 4

5 Responsibilities - Wardens Participate in the following training activities: Building Warden Boot Camp [annually] On-site Emergency Team Roundtable Discussions [annually] Emergency drills and post-drill critiques [annually] Walkie-talkie roll call and Emergency Notification System tests [quarterly] Post-incident lessons learned discussions [upon request] Lead Building Warden (1) primary lead per building + (1) alternate Point of Contact between your company and Incident Commander Conducts roll call, requesting status reports Coordinates drills & equipment testing Distributes/stocks equipment Looks out for day-to-day safety Building Warden Recruitment Volunteer employees Work in office during most of the day Supervisors must support Need alternates Strive for complete floor coverage 5

6 Building Warden Boot Camp Your Details Here Sessions to be offered classroom-style, and nationally via Live Meeting Building Warden Review emergency response plans Share best practices Review responsibilities of each warden Identify floor sweep zones Distribute equipment (ex: radios, safety kits) Offer CPR/AED/First-Aid Practice communications Radio Comm. - Script #1 (Inside) Emergency. Emergency. This is 3rd floor East Side Over This is Lead Warden. Go ahead 3rd floor East Side We have an injured employee in the 3rd floor East Side stairwell Over Thank you. We will report this Emergency. Lead Warden Out 6

7 Radio Comm. - Script #2 (Outside) Lead Warden to 3 rd floor East side Over This is 3 rd floor East side. Go ahead Lead Warden Over Please report status, 3 rd floor East side Over 3 rd floor East side is clear Over Thank you Lead Warden Out CPR/AED Building wardens encouraged to attend Regular sessions offered to all employees for national offices also available CPR/AED Trained Awareness Emergency Awareness Emergency Awareness Open House Communications Tips, Fire System FAQ National Preparedness Month (Sep) Lessons Learned following drills or actual events Business Continuity website Videos Posters Quick-Reference Guide 7

8 Awareness Awareness Visual Aids Drills Fire Drills 1+ fire drill(s) per facility each year Unannounced Prefer full evacuations Post observers to note performance Include Fire Dept., Security, Police, Bldg. Mgmt etc. [Give advanced notice] Conduct post-drill critique Distribute lessons learned and action items Drills Fire Drills Time: Identify fire --?--> Alert Co-workers Time: Alarm activated --?--> All evacuated and accounted for Floor Sweeps: All areas checked Accountability: Head counts Communications: Clear messages. Status reports Life Safety Systems: Fully functional? 8

9 Drills Shelter-in-Place Drills Select hazard (tornado, chemical spill, etc.) Develop plan and notify appropriate parties Review procedures with employees beforehand Introduce hazard via paging announcement or prop Employees seek shelter in safe haven Facilities turns-off HVAC Building wardens check doors, distribute emergency supplies, keep everyone calm Employee accountability Monitor status of event First-Aid Get Creative Block exits, use smoke machines, simulate injuries, designate missing CPR/AED response; dummy victims Shelter-in-Place; report to safe haven Drills Interactive Drills Integrate building emergency drills w/ business continuity exercises Realism enhances lessons learned Sorry, folks. You can t reenter the building. Your management wants you to report to 9

10 Thanks for your Support! Dan Sadler, CBCP Sr. Business Continuity Planning Analyst Constellation Energy

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