<Insert Retail Picture Here> Maximizing Your Partnership with Oracle

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1 <Insert Retail Picture Here> Maximizing Your Partnership with Oracle Amy Gearing, VP Customer Management, Oracle Armand Nelson, President, ORUG

2 The Oracle Retail Community 17 of the top 20 global retailers depend on Oracle retail Applications & Technology 9 of the top 10 North American retailers use Oracle Applications to run their business 8 of the top 10 food and drug retailers rely on Oracle Applications

3 220,000 database customers 1700 application ISVs 30,000 applications customers Oracle s People Advantage 275,000 customers benefiting from shared innovation 30,000 middleware customers 29,000 developers, support engineers and consultants 1300 participants in early customer adoption programs 5000 middleware ISVs 950 customers participating in Customer Advisory Boards 9000 database ISVs 35 Fusion strategy council members 425 user groups 500 Industry & Product strategy council members

4 How Can You Maximize the Value of Your Partnership? Influence Solution Direction Return on Investment Maintenance Revenue Upgrades Troubleshooting The Networking Opportunity Best Practice Sharing Value Assessments

5 Influencing Product Direction SIGs Bottom Up Technology SIG Functional SIG Top Down Merchandising CAB Stores CAB Planning/Optimization CAB Supply Chain CAB Technology CAB

6 Superior Ownership Experience Relationship Management Quality & Roadmap Cost & Maintenance

7 Networking and Best Practice Sharing 1,900 Retail Brands

8 <Insert Retail Picture Here> Oracle Retail User Group

9 What is The Oracle Retail User Group Formed in 2005 as a user group within the OAUG to focus on the specific interests of Retek customers Retek user community merged with OAUG to gain the access, influence and connectivity that OAUG has developed with Oracle over the past 15 years ORUG has expanded to include: 360 Commerce users ProfitLogic users Future Oracle Retail-related applications ORUG members are OAUG members Global Users. Global Solutions.

10 What is OAUG Formed in 1990, the OAUG is one of the software industry s most successful user groups and speaks with one voice for the family of Oracle Applications users The OAUG is a global organization that enhances the capabilities of real Oracle users in their day-to-day use and management of the growing family of Oracle Applications by : Enhancing productivity Maximizing investment Influencing the future, pricing, quality, usability and support of the family of Oracle Applications Global Users. Global Solutions.

11 OAUG Demographics 100,000 users and partners worldwide 100 affiliated Geographic (Geo) and Special Interest (SIG) groups Broad representation of products and regions Global representation: North America South America EMEA Asia Australia Global Users. Global Solutions.

12 Oracle Application User Group Family E-Business Suite Oracle Retail (Retek, 360 Commerce, ProfitLogic) Portal Software Demantra G-Log PeopleSoft User Groups Siebel Systems: Accounts Payable Siebel CRM Credit & Accounts Receivable CG SIG CRM Distributors and Manufactures SCOAUG Siebel Special Interest Group Government Contracting Healthcare Natural Resources and Utilities Technology Global Users. Global Solutions.

13 The Value Advocacy and Influence Knowledge and Discussion Forums Communication Education and Training Networking Established Councils of Influence Strategic Oracle Partnership Global Representation of Products Strong, Unified Voice to Oracla Enhancement Voting Global Users. Global Solutions.

14 Participation= Success Volunteer for OAUG/ORUG leadership teams/councils Provide white papers for knowledge repository and portals Provide content for OAUG publications and elearning sessions Suggest topics for Oracle Retail SIG conference calls Participate in COLLABORATE 08 conference Take advantage of training and community sessions Maximize your return on investment! Global Users. Global Solutions.

15 Upcoming Events ORUG SIG conference calls: Oracle Retail Functional SIG 2 nd Thursday each month Oracle Retail Technology SIG 3 rd Wednesday every other month OAUG elearning Every Tuesday and Thursday OpenWorld 2007 November 11-14, 2008 San Francisco, CA Oracle Retail SIG Meetings Sunday November 11 th COLLABORATE 08, April 13-17, 2008 Denver, CO Submit ideas for topics Submit presentation ideas by November 2007 Global conferences: Japan, India, Latin America, Australia Global Users. Global Solutions.

16 Albertsons Amazon.com Federated Department Stores Anchor Blue Retail Group (Hub) Galeries Lafayette Ann Taylor Gander Mountain Barnes & Noble Garden of Life Best Buy HEB Big Lots Herbalife International of America Inc. Burlington Coat Factory Home Hardware Stores Limited Cato Corporation Hudson's Bay Company Cingular Hugo Boss Circle K JC Penney Circuit City Kyocera Wireless Corp Disney Resort Group Longo Brothers Fruit Markets Inc Dress Barn Longs Drugs Duckwall-Alco Stores, Inc. Maurices Family Dollar Stores Michaels Stores, Inc. OAUG Membership Mitre 10 Australia Ltd Pep Boys Perry Ellis Pier 1 Imports RadioShack Corporation REI Sainsbury Shopko Starbucks Coffee Company Tesco plc The Clarks Companies, N.A. The Good Guys Walgreens Walt Disney Walt Disney World Co Global Users. Global Solutions.

17 Key Contacts Website: ArMand Nelson ORUG Board Chair Miles Thomas Matt Gondolfo ORUG Board Member Lynne Weil OAUG Geo/SIG Manager Katrina Brown ORUG Board Memeber Steven R. Hughes OAUG Executive Director Global Users. Global Solutions.

18 Call to Action Check for current company membership status with the OAUG/ORUG If company is currently a member: Create an employee profile If not, JOIN the OAUG/ORUG THEN Global Users. Global Solutions.

19 <Insert Retail Picture Here> Customer Advisory Board

20 Oracle Retail CAB Mission Mission To provide a forum for input and influence on the direction of Oracle Retail products To facilitate collaboration among Oracle Retail Strategy and key customers To discuss priorities of solution opportunities and communicate plans Focus Strategic discussion of retail industry s needs, business drivers and relate applicable strategies

21 Benefits of Participating Customer Benefits Customers as a community have a voice in where their investment is headed Eases upgrades Lessens customization costs Consistent future direction Networking with other leading retailers Oracle Retail Benefits Customer/market input driving & validating our direction Fosters stronger relationship with our customers

22 Oracle Retail CAB Membership By Invitation Only By Oracle Retail Strategy and Product teams Licensee of Oracle Retail Applications and are live, Company size, Global reach and Sub-segment/vertical of the Retail Industry Customers Up to 2 people per company 2 year membership term Ideal Candidate: Knowledge, experience and position to speak on specific functional/technical issues A strategic thinker with direct connection to the business

23 Oracle Retail CAB Meetings Leadership Oracle Retail Strategy team leads. Oracle Retail Strategy Communications team members CAB Meeting History Kick-off Meeting: Feb 28 - Mar 1, 2006 Summer 06 C-call: June/July 2006 Crosstalk Meeting: September 2006 Annual CAB Meeting: April 2007 CrossTalk Meeting: September 2007

24 Customer Advisory Board Membership AAFES Argos Best Buy Big Lots Bose Circuit City Family Dollar Farmatodo FEMSA OXXO Galleries Lafayette Gander Mountain Gap Hugo Boss Nexcom Nordstrom PepBoys Perry Ellis Reitmans Ross Stores Sainsbury Scheels Starbucks Tesco The Children s Place

25 Oracle CAB Leadership Dave Boyce Strategy Speaker Jo Clare Mitchell Supply Chain CAB David Dorf Technology CAB Steve Gannon Stores CAB Tammy Nadzieja Merchandising CAB Kevin Sterneckert Planning and Optimization CAB

26 How to Get Involved Oracle Retail CAB Review the CAB Overview document outlines program details Work with your account teams to get involved Outline which CAB(s) you would like to join We will then contact you regarding next steps

27 <Insert Retail Picture Here> Value Added Services

28 Milestone Recognition Oracle would love to cosponsor a celebration your team success 127 product go lives Cultivate positive team dynamics Increase project visibility and moral Recognize and celebrate important project milestones Enable closer communication and networking with Oracle Retail staff and executives

29 Post Implementation Value Assessment Oracle can help you analyze and evaluate your progress Showcase success and leadership internally Validate time to value through a benefits based analysis and ROI Evaluate these business benefits from a quantitative and qualitative basis Create a Report Card

30 Award Nominations Oracle would like to submit you and your executives for industry recognition awards Showcase your organization s accomplishments Demonstrates to your organization the business value of investments in technology Increase brand equity Enjoy industry recognition

31 Outstanding Program Implementation Greatest Financial Impact Innovator of the Year Most Influential Executive

32 Best Practice Sharing

33 Co-Marketing Opportunities Deliver your key messages to your key audiences Extend your marketing reach through Oracle Build brand equity with positive press coverage Demonstrate sound strategy and thought leadership Convey success and strategy to financial community Gain recognition as industry thought leader

34 Message to the Financial Community Last year, 8 publicly traded companies across the globe cited results from Oracle Retail projects to their shareholders as reasons to invest in their stock

35 Key Resources ORUG Armand Nelson CAB Kirk Fischer Customer Management Office Amy Gearing Customer Marketing Rose Spicer

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