Section 1 The Technological Dimension

Transcription

1 Table of Contents Preface... xxix Acknowledgment...xlii Volume I Section 1 The Technological Dimension Chapter 1 Emerging Business Intelligence Technologies for SMEs... 1 Jorge Bernardino, Institute Polytechnic of Coimbra ISEC, Portugal Chapter 2 Managing Virtuality : An Integrated Model for the Implementation and Management of Virtual Teams Sandra Morley, National University of Ireland, Ireland Kathryn Cormican, National University of Ireland, Ireland Maébh Coleman, National University of Ireland, Ireland Chapter 3 A Review of Tools for Overcoming the Challenge of Monitoring of Social Media Carlos Figueroa, University of Turabo, Puerto Rico Abraham Otero, University San Pablo, Spain Chapter 4 E-Health Sites Development Using Open Source Software and OMT Methodology as Support for Family Doctors Activities: A Romanian Case Study Sebastian Marius Rosu, Special Telecommunications Service, Romania George Dragoi, University Politehnica of Bucharest, Romania

2 Chapter 5 CommunicaME: A New Proposal for Facilitating Communication Using NFC Montserrat Mateos Sánchez, Universidad Pontificia de Salamanca, Spain Juan Agustín Fraile Nieto, Universidad Pontificia de Salamanca, Spain Roberto Berjón Gallinas, Universidad Pontificia de Salamanca, Spain Miguel Ángel Sánchez Vidales, Universidad Pontificia de Salamanca, Spain Section 2 Impact on Organizations, Society, and Individuals Chapter 6 The Impact of Enterprise 2.0 Principles on Business Processes: Emphasizing Human Decisions Giorgio Bruno, Politecnico di Torino, Italy Chapter 7 Efficiency Theories: The State-of-the-Art Vojko Potocan, University of Maribor, Slovenia Matjaz Mulej, University of Maribor, Slovenia Chapter 8 Use of Social Network for Business in Public Relations Damjana Jerman, International Business School Ljubljana, Slovenia Bruno Završnik, University of Maribor, Slovenia Chapter 9 Impact of Economic Culture on the Development of Enterprises Vojko Potocan, University of Maribor, Slovenia Zlatko Nedelko, University of Maribor, Slovenia Chapter 10 Agile Management for Multimedia: A Case Study Ana Filipa Sousa, University of Aveiro, Portugal Ana Margarida Almeida, University of Aveiro, Portugal Chapter 11 Trust in an Enterprise World: A Survey Fotios I. Gogoulos, National Technical University of Athens, Greece Anna Antonakopoulou, National Technical University of Athens, Greece Georgios V. Lioudakis, National Technical University of Athens, Greece Dimitra I. Kaklamani, National Technical University of Athens, Greece Iakovos S. Venieris, National Technical University of Athens, Greece

3 Chapter 12 How to Value and Monitor the Relational Capital of Knowledge-Intensive Organizations Alexandre Barão, Instituto Superior Técnico, Portugal Alberto Rodrigues da Silva, Instituto Superior Técnico, Portugal Chapter 13 Critical Success Factors in Enterprise 2.0: The Importance of Business Performance Ana Silva, Porto Business School, Portugal Chapter 14 The Influence of (Online) Social Networks on Workers Attitudes and Behaviours in Higher Education Institutions Vera Silva Carlos, University of Beira Interior, Portugal Ricardo Gouveia Rodrigues, University of Beira Interior, Portugal Chapter 15 Innovation and Diversification Policies in the Banking Sector: The Case of the Program Francisco J. Liébana-Cabanillas, University of Granada, Spain Francisco Muñoz-Leiva, University of Granada, Spain Chapter 16 Internal Social Networks: The Danger of Misleading Promises Martin Heitmann, Berlin Institute of Technology, Germany Monique Goepel, Berlin Institute of Technology, Germany Volume II Chapter 17 The Impact of Web 2.0 in the Teaching and Learning Process Carolina Costa, University of Aveiro, Portugal Leonor Teixeira, University of Aveiro, Portugal & Institute of Electronics and Telematics Engineering of Aveiro (IEETA), Portugal Helena Alvelos, University of Aveiro, Portugal & Governance, Competitiveness and Public Policies (GOVCOPP) Research Unit, Portugal Chapter 18 Experts vs. Novices: Influence of Promotional Benefit Type on their Online Purchase Intention Esmeralda Crespo Almendros, Universidad de Granada, Spain Salvador del Barrio García, Universidad de Granada, Spain

4 Chapter 19 The Importance of ICT in the Social Support Networks and in the Citizenship of the Portuguese Elderly Marisa Carla Barros Fonseca Silva, School of Technology and Management of Lamego, Portugal Chapter 20 Impact of 2.0 on Contemporary Marketing Dora Simões, University of Aveiro, Portugal Sandra Filipe, University of Aveiro, Portugal Chapter 21 Comparative Analysis of Acceptance Factors for SAP and Microsoft Dynamics NAV ERP Solutions in their Maturity Use Phase: Enterprise 2.0 Issues Simona Sternad, University of Maribor, Slovenia Samo Bobek, University of Maribor, Slovenia Chapter 22 Attributes of Innovation Leaders Fawzy Soliman, University of Technology Sydney, Australia Section 3 Applications and Solutions Chapter 23 The Portuguese School of Macao, China: A Traditional/Web 2.0 Assessment Facing Different Learning Styles Zelia Baptista, University of Saint Joseph, China João Negreiros, University of Saint Joseph, China Chapter 24 Visibility of the Airport Sector: Web 2.0 and Social Communication Networks Arturo Haro de Rosario, University of Almería, Spain Carmen Caba Pérez, University of Almería, Spain María del Mar Sánchez Cañadas, University of Almería, Spain Chapter 25 Online Social Networks: Recommendation Diffusion and Co-Consumption Influence Ana Torres, University of Porto, Portugal Francisco Vitorino Martins, University of Porto, Portugal

5 Chapter 26 The Evolving Value of etourism for Suppliers and Visitors João V. Estêvão, Polytechnic Institute of Guarda, Portugal Maria João Carneiro, University of Aveiro, Portugal & Governance, Competitiveness and Public Policies (GOVCOPP) Research Unit, Portugal Leonor Teixeira, University of Aveiro, Portugal & Institute of Electronics and Telematics Engineering of Aveiro (IEETA), Portugal Chapter 27 Organizational Learning and Web 2.0 Technologies: Improving the Planning and Organization of a Software Development Process Neide Santos, State University of Rio de Janeiro, Brazil Chapter 28 Valuing Learning Objects Shared in an Online Community Jacqueline Guzmán, Universidad de la República, Uruguay Regina Motz, Universidad de la República, Uruguay Alberto Rodrigues da Silva, Instituto Superior Técnico, Portugal Chapter 29 A Framework Proposal to Assess the LARG Index of a Supply Chain in a Fuzzy Context Paulo Fazendeiro, Instituto de Telecomunicações, Portugal Susana G. Azevedo, University of Beira Interior, Portugal V. Cruz-Machado, Universidade Nova de Lisboa, Portugal Chapter 30 Objective-Oriented Modeling of Enterprises under the Service Paradigm José C. Delgado, Technical University of Lisbon, Portugal Chapter 31 Enterprise 2.0 in Engineering Curriculum Andreas Ahrens, Wismar University of Applied Sciences, Germany Olaf Bassus, Wismar University of Applied Sciences, Germany Jeļena Zaščerinska, Centre for Education and Innovation Research, Latvia Chapter 32 Brazilian Government s Training Network for Digital Inclusion: Analysis of Strategies for Improving Interactivity Silvana Rossy de Brito, Federal Rural University of Amazônia (UFRA), Brazil Aleksandra do Socorro da Silva, Federal Rural University of Amazônia (UFRA), Brazil Dalton Lopes Martins, University of Sao Paulo (USP), Brazil Cláudio Alex Jorge da Rocha, Federal University of Pará (UFPA), Brazil & University of Amazônia (UNAMA), Brazil João Crisóstomo Weyl Albuquerque Costa, Federal University of Pará (UFPA), Brazil Carlos Renato Lisboa Francês, Federal University of Pará (UFPA), Brazil

6 Chapter 33 Towards E-Government Information Platforms for Enterprise Mário Rodrigues, University of Aveiro, Portugal Gonçalo Paiva Dias, University of Aveiro, Portugal António Teixeira, University of Aveiro, Portugal Compilation of References...xliii About the Contributors... cxiii Index... cxxix