Services withdrawal: Declaration of plan to discontinue lease, rental, and maintenance services for selected machines

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1 IBM Canada Ltd. Withdrawal Announcement A , dated July 14, 2015 Services withdrawal: Declaration of plan to discontinue lease, rental, and maintenance services for selected machines Table of contents 1 Overview 2 Description 11 Corrections Overview Periodically, IBM (R) provides notice to customers of plans to terminate services for machines under an IBM Agreement. At this time, we are providing notice that selected machine types, models, and features will be discontinued from maintenance services. IBM will send no further correspondence of this nature for these machine types, models, features, or RPQs. Effective dates Original equipment manufacturer (OEM) machine types and models List A - February 29, 2016 List B - July 31, 2016 List C - September 30, 2016 Original equipment manufacturer (OEM) features only List A - February 29, 2016 List B - July 31, 2016 Original equipment manufacturer (OEM) RPQs only List A - October 31, 2015 OEM Features and Chassis parts List A - July 31, 2016 IBM machine types and models List A - October 31, 2015 List B - November 30, 2015 List C - January 31, 2016 List D - March 31, 2016 List E - April 30, 2016 List F - October 31, 2016 List G - November 30, 2016 List H - January 31, 2017 List I - February 28, 2017 List J - April 30, 2017 IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 1

2 List K - May 31, 2017 List L - November 30, 2017 List M - January 31, 2018 Description Withdrawn machine types, models, features, and RPQs Original Equipment Manufacturer (OEM) machine types and models IBM will withdraw from its maintenance agreements the IBM machine types and models for the OEM products listed below. List A Effective February 29, 2016 Manufacturer Description CISCO DS-C9134-K9 MDS 9134 SWITCH 2053 S34 CISCO DS-C9216A- K9 MDS 9140 SWITCH List B Effective July 31, 2016 Manufacturer Description 9988 G09 IBM Solution Customer Loyalty Kiosk List C Effective September 30, 2016 Manufacturer Description 0696 QJ1 Wincor Nixdorf Casino Jackpot Payout Machine AW Wincor Nixdorf Cash Only ATM AW Wincor Nixdorf Cash Only ATM AX Wincor Nixdorf Cash Only ATM BW Wincor Nixdorf Cash Only ATM AS Wincor Nixdorf Drive Up ATM AS Wincor Nixdorf Drive Up ATM AZ Wincor Nixdorf Drive Up ATM - IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 2

3 Original Equipment Manufacturer (OEM) features only IBM will withdraw from its maintenance agreements the IBM features for the OEM products listed below. List A Effective February 29, 2016 Machine type Feature number Manufacturer CISCO CISCO 2053 S CISCO 2053 S CISCO Description M9134PL8-4G= MDS PORT ACTIVATION KEY M9134PL2-10G= MDS GB FEATURE M9134PL8-4G= MDS PORT ACTIVATION KEY M9134PL2-10G= MDS GB FEATURE List B Effective July 31, 2016 Machine type Feature number Manufacturer 2062 D CISCO 2062 E CISCO 2062 D CISCO Description Original Equipment Manufacturer (OEM) RPQs only IBM will withdraw from its maintenance agreements the IBM RPQs only for the OEM products listed below. List A Effective October 31, 2015 Machine type RPQ Manufacturer Description 2062 D04 8S0767 CISCO 2062 D04 8S0768 CISCO 2062 D04 8S0769 CISCO 12P 4G 24P 4G 48P 4G IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 3

4 Machine type RPQ Manufacturer Description 2062 D07 8S0767 CISCO 2062 D07 8S0768 CISCO 2062 D07 8S0769 CISCO 2062 E11 8S0767 CISCO 2062 E11 8S0768 CISCO 2062 E11 8S0769 CISCO OEM Features and Chassis parts List A 12P 4G 24P 4G 48P 4G 12P 4G 24P 4G 48P 4G IBM will withdraw from its maintenance agreements the chassis parts for the OEM products listed below, effective July 31, For machines affected by Feature and Chassis part withdrawal, the basic 2054 machine type chassis remains eligible for the maintenance support. However, in the event of a failure determined to be caused by these parts, IBM will be unable to respond with repair actions. If you are uncertain if your device is affected by the OEM Features and Chassis Parts listed in this withdrawal notice, you can run a "show hardware" command which will provide the hardware detail of each device. To migrate to recommended replacement, contact your IBM representative. Machine type Manufacturer Manufacturer's part number 2054 E04 CISCO 2054 E07 CISCO 2054 E11 CISCO Description IBM s and models IBM will withdraw from its lease, rental, and maintenance agreements the machine types and models listed below. List A Effective October 31, 2015 System p (R) products 0206 MSU H IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 4

5 List B Effective November 30, 2015 Storage Products - Disk 3581 H DE AX BC C4B 4002 C5A 4002 X2A List C Effective January 31, 2016 System p products 7036 P TF IC I8C 8842 RTA 8842 RTB 8842 RTC 8842 RTD 8842 RTE 8842 RTG 8842 RTJ 8842 RTK 8842 RTM 8842 RTN 8842 RTQ 8842 RTR 8842 RTU 8842 RTV 8842 RTX 8842 RTY X TA TB TC TD TE TG TJ TK TM TN TQ TR TV TX IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 5

6 8842 4TY A B C D E G J K M N Q R V X Y List D Effective March 31, 2016 Appliance Solutions products X X BX DX X X X X BX CX DX FX X BX X IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 6

7 List E Effective April 30, 2016 Storage products - Disk 2231 D1A 2231 D1B 2231 D3A 2231 D3B 2231 IA IS S2M 2231 S3M List F Effective October 31, 2016 System z (R) products 2086 A04 List G Effective November 30, 2016 Storage System products - Disk S I AC AC AC AG AG BC BC BY BY C2A 4002 C2B 4002 C4A 4002 C5B 4002 CY G4A 4002 G5A 4003 M M M M R R R S S16 IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 7

8 4274 E E M M M11 List H Effective January 31, 2017 Storage products - Tape 3494 AX B B B CX CX D D D D D HA L L L L S10 System p products 0792 CTO 0792 HC PAA A C E G J K M N Q R U V X Y 0793 CTO 0793 HC A B C E IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 8

9 G J K M N Q R U V X Y A B C E G J K M N Q R U V X Y A B C E G J K M N Q R U V X Y A B C E G J K M N Q R U V X IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 9

10 Y A B C E G J K M N Q R U V X Y List I Effective February 28, 2017 Storage products - Disk 2858 A A A A A A22 List J Effective April 30, 2017 Storage products - Disk 2866 A A21 List K Effective May 31, 2017 Storage products - Disk 2859 A A20 IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 10

11 List L Effective November Storage products - Disk 4274 S S S S58 List M Effective January 31, 2018 System i (R) Products Trade-marks IBM, System p, System z and System i are registered trade-marks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trade-marks or service marks of others. Trade-mark owned by International Business Machines Corporation and is used under license by IBM Canada Ltd. Registered trade-mark of International Business Machines Corporation and is used under license by IBM Canada Ltd. (**) Company, product or service name may be a trade-mark or service mark of others. Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.additional terms of use are located at: Terms of use For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page Corrections Corrected on December 14, 2015 Corrected products in List C in the Description section. Corrected on August 25, 2015 Correct the model number for machine type 7039 in the Description section. IBM Canada Ltd. Withdrawal Announcement A IBM is a registered trademark of International Business Machines Corporation 11

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