1200 Park Place Park Place San Mateo, CA Emergency Plan

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1 1200 Park Place San Mateo, CA 94403

2 Table of Contents... 1 Purpose... 1 Implementation... 1 Emergency Notification... 1 Emergency Phone List... 1 Procedure for Reporting an Emergency... 2 Procedure for Notifying Occupants of an Emergency... 2 Procedure for Evacuating Occupants... 2 Introduction from Building Management... 3 Locations and Functions of Building s Life Safety Features... 4 Fire Alarm Information... 4 Public Address System... 4 Exits... 4 Fire Doors and Hardware... 5 Elevator Recall... 5 Manual Pull Stations and Fire Extinguishers... 5 Sequence of Operations... 5 Employee Duties, Assignments and Training... 6 Fire Safety Director/Incident Commander... 6 Evacuation Coordinator... 6 Assembly Area Manager... 6 Situation Status Advisor... 6 Exiting Procedures... 8 Persons in Need of Evacuation Assistance... 8 Fire... 9 Before... 9 Actions of Anyone Who Smells Smoke or Finds Fire... 9 During If You Are Trapped After... 11

3 Fire Extinguisher Use Earthquake Before During After a Devastating or Damaging Earthquake Medical Emergency Civil Disturbance Media Inquires Severe Weather\Storms Power Failure Terrorism Bomb Threat Upon Receiving a Bomb Threat Note the Following Upon Hanging up With the Caller Bomb Threat Checklist Explosion If Trapped in Debris After Biological or Chemical Attack In-Place Sheltering Toxic Hazard Upon Indication of a Toxic Spill or Exposure to Toxic Materials Park Place: First Floor Fire Protection Equipment Park Place: Second Floor Fire Protection Equipment Park Place: Third Floor Fire Protection Equipment Park Place: Fourth Floor Fire Protection Equipment Park Place: First Floor Fire Evacuation Routes Park Place: Second Floor Evacuation Routes Park Place: Third Floor Evacuation Routes Park Place: Fourth Floor Evacuation Routes Park Place: Site Map - Designated Assembly Area... 34

4 Checklists Fire Safety Director/Incident Commander Assembly Area Coordinator Floor Warden Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide... 47

5 Purpose As required by Title 19, California Code of Regulations, published emergency procedures information shall be available to all persons entering the building. This emergency plan shall be implemented, maintained and annually reviewed for 1200 Park Place. This plan is a legal document. Implementation In the event a fire is detected in the building or a fire alarm activates, or as any other emergency warrants, this emergency plan shall be implemented. Emergency Phone List Emergency Notification Fire-Police-Medical-Ambulance Police Non-Emergency Number Fire Department Non-Emergency (Day) Fire Safety Director Management Office Hour Security Emergency For problems related to plumbing, heating, lighting, electrical, windows, locks, vandalism, or janitorial services, call the Management Office. 1

6 Procedure for Reporting an Emergency In the event of an emergency, contact the local authorities by dialing 911 immediately. Next, notify 24-Hour Security for the building. Emergency phone numbers can be found on page 1 of this. Procedure for Notifying Occupants of an Emergency In the event of a fire, fire alarms can be activated manually at a pull station or will be activated by the smoke detectors, which detect heat and smoke. The alarm sound is a loud buzzer, accompanied visually by a flashing white strobe light. The alarm and light will be activated on all floors of the building. Upon hearing the alarm, or if occupants are otherwise notified to evacuate the building, immediately go to the nearest stairwell exit, proceed to the street level, and exit the building. Procedure for Evacuating Occupants There are 2 exit stairwells in the building. Occupants will proceed to the nearest stairwell and descend to the ground level. An Evacuation Coordinator will be stationed in the building to help direct occupants toward the building exits and the designated Assembly Area. In the event of an emergency, DO NOT USE THE ELEVATORS. After exiting the building, evacuees should proceed to the designated Assembly Area the park north of the building. Evacuees should avoid remaining in front of the building if possible, as the Fire Department and other responding agencies will be occupying that area in an emergency. 2

7 Introduction from Building Management 1200 Park Place was built in 2002 and is classified as a Group B Occupancy Park Place is a four story building, with a total square footage of 60,719. The design and construction is steel and concrete, which reduces hazards in the event of fire, earthquake, or explosion. The building was constructed in full compliance with the building and fire codes of the time. The City of San Mateo Fire Department supervises all actions in the event of a fire or emergency. 3

8 Locations and Functions of Building s Life Safety Features Fire Alarm Information The alarm sound is a loud buzzer, accompanied visually by a flashing white strobe light. The alarm and light will be activated on all floors of the building. The fire alarm system in 1200 Park Place is monitored by an outside agency, who will then notify the San Mateo Fire Department. Smoke detectors are located throughout the lobby, corridors, ducts and equipment/electrical rooms Park Place is equipped with an automatic sprinkler system and there are tamper alarms on the pressurized water sprinkler loop. Building electrical power can be shut down by the Fire Department through a manual shunt trip. Water and gas shut off valves are located in the garage. There is a remote fire control panel located in the lobby on the first floor, and another panel in the electrical room on the first floor. These panels function to monitor, record, and silence alarms, and to reset the system. All systems report any troubles or alarms to a remote monitoring company, which immediately notifies the San Mateo Fire Department and the building engineers. Public Address System 1200 Park Place is not equipped with a public address system. In the event of an emergency, listen for instructions given by the Fire Safety Director/Incident Commander, Fire Department, or other responding agency by bullhorn. If the fire alarm is activated, proceed to the nearest exit stairwell and evacuate down and out of the building. Exits 1200 Park Place has lighted, battery operated exit signs located throughout the building and at all exits, which identify the locations of the two enclosed exit stairwells. There are no open stairwells or fire escapes. A safety lighting system is installed throughout the building. In the event of a loss of power, the safety lighting system will be powered by 4

9 generator. Evacuation signs are posted in lobby areas and at each elevator landing. Within the stairwells are exit signs at the doors and signs indicating which floor you are on. Fire Doors and Hardware All doors and hardware in 1200 Park Place are fire-rated at a minimum of 45 minutes, and carpeting is flame retardant. Elevator Recall Elevators are equipped with an automatic recall system, which is activated by the smoke detectors in the elevator lobbies or by a seismic sensor. In the event of an earthquake, the elevators will stop at the next floor in the direction of travel and the doors will remain open. If the automatic recall system is activated by the smoke detectors, or elevators are manually recalled by the Fire Department, the elevators will return to the lobby and the doors will remain open. Manual Pull Stations and Fire Extinguishers Manual pull stations and fire extinguishers are located throughout 1200 Park Place. (See pg. 26 for exact locations on each floor.) Sequence of Operation When an alarm is activated by a smoke detector or manual fire pull, a signal goes to the fire control panel and illuminates an LED light, indicating alarm(s). The fire alarm panel will sound with a loud beeping and will dial into the remote alarm monitoring agency, which will dispatch fire trucks as well as call the building engineers and property management. The fire alarm buzzer and white flashing strobe light activate on all floors in the building. 5

10 Employee Duties, Assignments and Training Staff members should be assigned duties in emergencies and receive training that includes familiarization with duties, evacuation routes and assistance procedures, and exterior assembly areas. Staff should also be familiar with the location and use of fire extinguishers, and with fire alarm signals and when they are provided. Training for staff should occur as part of new employee orientation, and at least annually thereafter. All non-emergency and emergency duties for the positions of Fire Safety Director/Incident Commander, Assembly Area Manager, Evacuation Coordinator, and Situation Status Advisor can be found in the checklists beginning on page 35 of this plan. Fire Safety Director/Incident Commander In an emergency, the Fire Safety Director will assume the role of Incident Commander. The Incident Commander will organize and manage an emergency situation, ensuring that all necessary emergency duties are performed. Evacuation Coordinator The Evacuation Coordinator assists occupants of 1200 Park Place in evacuation. All evacuees will be directed to the designated Assembly Area. Assembly Area Manager The Assembly Area Manager accounts for building occupants using the headcount list provided, as they flow through the Assembly Area. Situation Status Advisor The Situation Status Advisor determines the overall situation status of 1200 Park Place during an emergency and acts as building liaison to emergency responders (Fire and Police). The Situation Status Advisor compiles all available building-related information 6

11 and communicates that information to the Fire Safety Director/Incident Commander, the Evacuation Coordinator, and the Assembly Area Manager. 7

12 Exiting Procedures When you hear a fire alarm in the building, do not panic. If you are in a closed, internal room, go to the door and lightly touch it. If the door is not hot, gently open it. Be ready to close the door quickly if need be. If the area beyond the door is clear of smoke and fire, go out the door, close it behind you, and proceed to the nearest stairwell exit, knocking on any doors to alert other occupants as you go. When descending the stairs, stay to your right and out of the way of ascending fire personnel. Keep calm, exit in an orderly fashion, and follow all directions. Feel doors for heat with the back of your hand before opening, and crawl low in smoke- or heat-filled areas. Should a door be hot when you touch it, do not open it. Go to the telephone and call the Fire Department (9-1-1), give them your name, building address, and location within the building, and tell them you cannot get out of the room. Prepare to defend in place. Persons in Need of Evacuation Assistance Disabled occupants should call and tell the dispatcher you are trapped in the building. Relay to dispatcher your exact location in the building. 8

13 Fire Before 1. Keep flashlights ready and in a handy place. 2. Be careful not to overload electrical circuits. Short circuits are the cause of many fires. 3. Make sure windows are not nailed shut or painted shut. 4. Discard all flammable liquids, excess trash and unnecessary paper storage. 5. Keep flammable materials at least 3 feet away from heaters. 6. Be aware of your environment: a. Be aware of at least two exits from the area you are working in b. Know the location of manual fire alarm pull stations. When alarm is activated, the alarm rings on all building floors and the San Mateo Fire Department is notified. The sound of the alarm is a loud buzzer, accompanied visually by a flashing white strobe light. c. Make sure that nothing is blocking, attached to, or otherwise interfering with the proper operation of alarms, emergency lighting or sprinkler systems. Report any sign of damage or malfunction to building management. d. Never lock fire exits, or block doorways, halls, or stairways. Never prop open fire doors. (Doors with closures are meant to be closed.) Actions of Anyone Who Smells Smoke or Finds Fire 1. Pull or activate fire alarm. 2. Extinguish small fires, if safe to do so. 3. Call 911 from a safe location. 4. Evacuate and restrict the spread of fire by closing doors and windows behind you. 5. Alert others in your area. 6. Assist others in exiting, if it is safe to do so. 9

14 During 1. Elevators will automatically be recalled when activated by the smoke detectors in the elevator lobbies, or when manually recalled by the San Mateo Fire Department. 2. If the alarm is activated, or you are otherwise notified to evacuate the building, follow your building s evacuation plan and go to the designated Assembly Area for headcount, injury assessment and further instruction. 3. Test doors for heat before opening them by placing the back of your hand against them so you do not burn your palm and fingers. Do not open a hot door; instead, find another route. If the door is cool, brace your shoulder against it, open it cautiously, and continue. 4. If you encounter smoke or flames, use your alternate escape route. 5. Close all doors behind you to slow the spread of fire and smoke. 6. Crawl low, under the smoke, to breathe cleaner air. Cover nose and mouth with a wet cloth. 7. Do not use the elevator. 8. If your clothes catch on fire, stop, drop, and roll, or wrap a blanket around you to smother the flames, until the fire is extinguished. Running only makes the fire burn faster. 9. Once outside the building, stay out of the way of firefighters. Tell the Fire Department if anyone is left in the building, and do not re-enter the building until you are told you may. If You Are Trapped 1. If smoke, heat, or flames block your exit route, stay in place with the doors closed. If possible, go to a room with an outside window. 2. Seal doors with duct tape or wet sheets and towels. 3. Seal ventilation ducts and any other openings where smoke may enter. 4. If there is a telephone in the room, call and tell the dispatcher where you are. Do this even if you can see fire trucks in the street below. 5. Stay where rescuers can see you through the window, and wave a brightlycolored cloth to attract attention. 10

15 6. Open window(s) for fresh air if possible. Do not break windows unless you are in absolute danger of suffering from smoke inhalation and cannot open the window normally. 7. If smoke is entering the room, breathe through a wet towel and stay low. 8. Be patient as occupants are rescued. 9. If trapped in a smoke-filled corridor, crawl on hands and knees to an enclosed stairway or a smoke-free room and defend in place. After 1. Do not enter a fire-damaged building unless authorities say it is okay. Fire Extinguisher Use 1. Ensure that alarm has been sounded. 2. Check fire extinguisher. Is it the proper type and in good condition? 3. Remove the extinguisher from its place and hold it upright. Stand back 8 to 10 feet from the fire. 4. Pull ring pin and aim at base of fire. Crouch down low. Squeeze handle completely. Sweep side-to-side, working your way up. (Remember to keep between the exit and fire; get fresh air immediately.) 11

16 Earthquake All elevators in 1200 Park Place are equipped with seismic devices that respond to vibration. In the event of an earthquake, elevators will proceed to the next floor in the direction of travel and stop. The doors will open and remain as such until the elevators have been safety checked and the seismic switch has been reset. Only then will the elevators be allowed to be returned to service. Before 1. Earthquake bracing: a. Secure larger shelves or furniture to wall or floor. b. Lower heavy objects or displays which could fall and injure or block exit ways. c. Keep drawers and cabinets latched. d. Secure TV s, computers, monitors, and other expensive electronics to their bases. 2. In the event of an earthquake, the building management will not provide emergency supplies for you. Basic emergency supplies to have on hand include: a. A portable radio with spare batteries. b. A good flashlight and spare batteries. c. A First Aid Kit and First Aid manual. d. Water and food for at least three (3) days. e. Manual can opener. f. Rescue tools. g. Extra clothing. h. Whistle. i. Heavy-duty shoes and gloves. j. Prescribed medicines and extra eyewear. k. Large and small plastic bags, duct-tape, and scissors. l. Cash. (ATMs and credit cards may not work.) 12

17 3. Communications a. Have on hand emergency phone lists with numbers for work, school, play and day care. b. Establish a long-distance message check-in phone number. c. Keep a cell phone for emergency use. 4. Familiarization Exercises a. Know safe, take-cover locations. During 1. Remain calm. 2. Stay inside; take cover in a safe location. 3. Get under the table, desk, or brace yourself in the entrance doorway. 4. Calm others. 5. Stay away from windows to keep from being injured by debris or broken glass. After a Devastating or Damaging Earthquake 1. Be prepared for aftershocks. 2. Check immediate location. (Are you safe?) 3. Check for injuries of others; apply first aid as needed. 4. Wear shoes at all times; watch for broken glass. 5. Extinguish any fires. Do not light matches or smoke. 6. Turn off gas if you: a. Smell gas; b. See a broken pipe; or c. Are ordered to do so. 7. Turn off water or electricity if it is causing a hazard or a pipe is broken. 8. Be prepared to go without emergency services; help yourself and others. 9. Check and make sure that all telephone receivers are on their phone cradles. 10. Use telephone only for dire emergencies. 11. Listen for news or instructions over radio or television. 13

18 Anticipate what you will need before an earthquake occurs. Try to be as self-reliant as possible after an earthquake occurs. Should it be necessary to turn off the electricity, natural gas, water, etc., the Fire Department (or building management) will do so. For more Survival information, please refer to the Survival Guide located in the front of the white pages of your telephone book. If you hear the fire alarm in your building after an earthquake, assume that the earthquake has caused a fire. LEAVE THE BUIDLING IMMEDIATELY BY THE STAIRS. DO NOT USE THE ELEVATOR. 14

19 Medical Emergency 1. Upon feeling that you need medical help: a. Immediately inform the closest person to call and summon medical help. b. If no one is around, immediately call and request medical help. c. Give building address, floor number, and the phone number you are calling from. d. If possible, call the building Management office and report the arriving medical units. Give your location and your phone number. 2. Upon seeing or being informed of another person in need of medical help: a. Immediately call b. Make the ill person as comfortable as possible. c. Give building address, floor number, and the phone number you are calling from. d. Call the building Management office and report the arriving medical units. Give your location and your phone number. e. Get the victim close to an elevator, if possible, or f. Send someone to wait at elevator to guide medical units. 3. Building staff upon receiving information that someone in the building is in need of medical help: a. Call to ensure medical response. b. Prop open front doors. c. Recall one elevator for responding medical units. d. Direct medical units to victim. 4. Medical tips: a. Assist the victim to the degree you are trained. b. Wear latex gloves. c. Check breathing; clear airway if necessary. d. Stop bleeding by applying direct pressure. e. Cool a burn with cool running water. 15

20 Civil Disturbance 1. Do not go through a violent crowd to leave or enter a building. 2. Call and inform the emergency operator of the situation. 3. Answer any questions asked by the operator. 4. Inform building management or security of the situation. 5. Stay away from any unruly crowd. 6. Remain within the building. Do nothing to antagonize the demonstrators. 7. Close all blinds or drapes in exterior rooms and then avoid window areas. Lock all doors. 8. Report to the core area of the building. 9. Avoid unnecessary phone conversations. 10. Secure valuable materials in a safe place or at least out of sight. 11. If a demonstrator enters the premises, keep calm, be courteous and avoid an incident. Avoid actions, arguments, or verbal responses that may provoke the demonstrator. They have entered the building to propagandize, confront or agitate the building s occupants. Let them make their point. Frustrating them is dangerous. Do not try to reason with them. Call Police to have the individual removed if you can do so without incident. 16

21 Media Inquiries When a major crisis occurs that is likely to draw media and public attention to the property, the Property Management Team must be prepared to provide honest, accurate information to the media in a timely manner. The Property Management Team will also be prepared to assist the media in every way possible, but not to the extent that such assistance infringe on a Tenant s rights or hinders the Team s ability to handle the crisis at hand. The Property Manager will have primary responsibility for dealing with the media. He/she will deliver all public statements and conduct all interviews once he/she has final approval from management s corporate communications individuals. Tenant should refer all inquires to the Property Manager. If the media inquiries pertain specifically to a Tenant and their operations, then the Tenant should follow their internal policies and procedures. The Tenant should notify Property Management immediately on how to respond to the media inquiries. As soon as possible after a crisis occurs, the Property Manager will gather the necessary facts concerning the incident and draft a statement of facts. This statement will then be provided to regional management, corporate communications and legal counsel. While this process is occurring, the Property Manager will assist and monitor the media at the incident site. Once a statement is approved, the Property Manager will release it to the media only if they specifically request the information. As new or updated information is received, the Property Management Team should review it with Corporate Legal Counsel and the Regional Manager and, if appropriate, release it to the media. In the days and weeks following a crisis, the Property Management Team will consult with the Legal Counsel and Corporate Communications regarding the subsequent release of information to the media. All media inquires for information should be forwarded to the building management office at (650) Any occupant specific inquires should be directed to your manager or company information officer. 17

22 Severe Weather \Storms The likelihood of a hurricane wind force is highly unlikely. The main concern in case of a storm is window breakage. Matter, rocks from roof coverings and unsecured materials, can be thrown into the exterior window panels causing breakage. Due to the 70 foot elevation of the building, falling glass can be propelled by gravity and wind velocity causing a cascading life threatening effect.! Before a windstorm, all exterior offices must be isolated from the interior office areas by closing the individual office entrance doors.! Exterior drapery should be closed to reduce glass impact into the space. The Individual floor warden team members will do this during occupied hours with security performing this on the night and weekend.! During a storm, stay inside; do not wander around the exterior of the building. In case of a broken window, security will call the Chief Engineer.! Get people away from the floors with broken glass.! Do not attempt to remove pieces of broken glass from the window frame. The high wind velocity can carry you out the window opening. If multiple windows are broken, call the police department 911 so that they can assist in blocking off streets surrounding the area. Have disaster supplies on hand:! Flashlight with extra batteries! Portable, battery operated radio and extra batteries! First aid kit! Emergency food and water! Non-electric can opener! Essential medicines! Cash and credit cards! Sturdy shoes 18

23 Power Failure Power failures are rare occurrences. Each building has an underground utility transformer that is reliable. In the event of a power failure notify the Property Manager at (650) Local Power failures are caused from equipment failure overloading circuits or a ground fault. Seek the assistance of a professional electrician or the building engineers. Tenants need to eliminate loads after a power interruption to reduce the utilities reconnect power draw. Many electrical appliances draw a peak voltage when first energized. Incandescent lighting and motor locked rotor current during initial energizing is inordinately high. This becomes problematic when it is applied on a global scale to a utility. During normal usage these loads are applied at different intervals. Following a power failure they are applied simultaneously. Since the building is seventy feet in elevation, its water supply must be pressurized to reach the top. Electricity is used to pump water up the buildings domestic water supply pressure. During a power disruption the pumps will stop and water pressure will gradually decrease as it is used. During such an emergency the building management team will call the tenants and ask them to try avoiding water consumption. This is done to prevent too much system draw down. Tenants are advised to have emergency supplies on hand in case of power outages, such as flashlights, spare batteries, cell phones, battery operated radios, water, etc. Important Tips:! Do not use lighters or candles.! Do not operate electrical switches or appliances.! Turn off all computers and appliances until full power is restored and an announcement is made that it is safe to do so. 19

24 Terrorism 1. Learn about the nature of terrorism. Terrorists look for visible targets where they can avoid detection, such as international airports, large cities, major international events, resorts and high-profile landmarks. 2. Be alert and aware of the surrounding area. The very nature of terrorism suggests there may be little or no warning. Risk of Attack LOW (Green) Recommended Actions!" Develop a written emergency plan to address all hazards. Include an emergency communic ation plan to notify employees of activities; designate an offsite report to location in case of evacuation.!" Develop continuity of operations plan to include designating alternate work facility/location for business.!" Be alert to suspicious activity and report it to property authorities. GUARDED (Blue)!" Dialogue with community leaders, emergency management, government agencies, community organizations an utilities about disaster preparedness.!" Ensure emergency communication plan is updated to include purchase of needed equipment. ELEVATED (Yellow)!" Be alert to suspicious activity and report it to proper authorities.!" Contact private security firm for security risk assessment and to determine availability of support/reinforcement.!" Be alert to suspicious activity and report it to proper authorities. HIGH (Orange)!" Review emergency plans to include continuity of operations and media materials on hand.!" Determine need to restrict access to business or provide private security firm support/reinforcement.!" Contact vendors/suppliers to confirm their emergency response plan procedures.!" Listen to radio/tv for current information/instructions.!" Be alert to suspicious activity and report it to proper authorities immediately. SEVERE (Red)!" Work with local community leaders, emergency management, government agencies, community organizations, and utilities to meet immediate needs of the community.!" Determine need to close business based on circumstances and in accordance with written emergency plan.!" Be prepared to work with a smaller or dispersed work force.!" Ensure mental health counselors are available for employees. 20

25 Upon Receiving a Bomb Threat Bomb Threat Try to retrieve the following information from the caller: 1. What time will the bomb go off? 2. Where is the bomb? 3. What type of bomb is it? 4. Why was the bomb planted? 5. Did the caller plant the bomb? 6. What is the caller s name? Note the Following 1. Time of call. 2. Gender of the caller. 3. Accent, speech patterns. 4. Background noises. 5. Emotion. Upon Hanging up With the Caller 1. Leave the phone off the hook. Do not use it to make any phone calls. You may be able to dial *69 and trace the call back. 2. Using a cell phone, call Call building management or security; if you are an employee of the building, call your supervisor. 21

26 Bomb Threat Checklist Questions to Ask 1. What time will the bomb go off? 2. Where is the bomb? 3. What type of bomb is it? 4. Why was the bomb planted? 5. What will cause it to explode? 6. Did you plant the bomb? 7. What is your name? Caller s Voice Calm Excited Rapid Loud Crying Distinct Stutter Whispered Raspy Accent Deep Breathing Familiar? Who? Threat Language Well Spoken Foul Righteous Choice of Words Message Read Angry Slow Soft Laughing Normal Slurred Nasal Lisp Deep Disguised Cracking Incoherent Irrational Grammar Taped Upon hanging up, leave the phone off the hook and do not use it to make calls. You may be able to dial *69 and trace the call back. Background Sounds Street Noise Café/Bar PA System House Noises Animal Noises Clear Long Distance Factory Machinery Any words or phrases that stood out? Booth Voices Music Motor Office Static Local Other Exact Wording of the Threat Sex of the caller: Race: Age: Length of call: Time the call ended: Date: Phone number where call was received: Report Call Immediately To: Building Security San Mateo Police

27 Explosion 1. If objects are falling around you, get under a sturdy table or desk for cover. 2. Follow your building s evacuation plan and go to the designated Assembly Area for headcount, injury assessment and further instruction. 3. Do not use elevators. 4. Do not stop to retrieve personal possessions or make phone calls. If Trapped in Debris 1. Use a flashlight. Do not light any matches. 2. Cover your mouth with a handkerchief or clothing. 3. Stay in your area so you don t kick up dust. 4. Tap on a pipe or wall so that rescuers can hear where you are. Use a whistle if one is available. 5. Shout only as a last resort; shouting can cause inhalation of dangerous amounts of dust. 6. Be patient. Rescue could take several hours. After 1. Wait for emergency personnel to arrive. 2. Stay out of damaged buildings. 3. Untrained personnel should not attempt to rescue people in a collapsed building. 23

28 Biological or Chemical Attack Listen to your radio for instructions from authorities such as whether to remain where you are and seal the premises or to evacuate immediately. In-Place Sheltering 1. Close and lock windows and doors. 2. Seek shelter in an internal room, preferably one without windows. Be sure to take a battery-operated radio with you. 3. Seal the room with duct tape and plastic sheeting. Ten square feet of floor space per person will provide sufficient air to prevent carbon dioxide build-up for up to five hours. 4. Turn off ventilation systems. 5. Fill any large containers for additional water supply. 6. Remain in protected areas where toxic vapors are reduced or eliminated. 24

29 Toxic Hazard Upon Indication of a Toxic Spill or Exposure to Toxic Materials 1. Immediately get to an area where you are not exposed; help others. 2. Call and inform the emergency operator of the situation. 3. Give building address, floor number, and the phone number you are calling from. 4. Inform authorities of the spill type (if known). 5. Take action to contain hazard. Close doors behind you when exiting the area. 6. ALWAYS FOLLOW ALL SAFETY PROCEDURES WHEN WORKING WITH TOXIC MATERIALS. 7. Immediately shut down any type of air-circulating system. 25

30 1200 Park Place First Floor Fire Protection Equipment Fire Extinguisher Manual Fire Pull Station Fire Control Panel N W E S! There are two fire alarm control panels o The first floor lobby, and o In the electrical room on the first floor.! Smoke detection equipment is located throughout the lobby, corridors, ducts and equipment/electrical rooms. 26

31 1200 Park Place Second Floor Fire Protection Equipment Fire Extinguisher Manual Fire Pull Station N W E S! There are two fire alarm control panels o The first floor lobby, and o In the electrical room on the first floor.! Smoke detection equipment is located throughout the lobby, corridors, ducts and equipment/electrical rooms. 27

32 1200 Park Place Third Floor Fire Protection Equipment Fire Extinguisher Manual Fire Pull Station Stairwell N W E S! There are two fire alarm control panels o The first floor lobby, and o In the electrical room on the first floor.! Smoke detection equipment is located throughout the lobby, corridors, ducts and equipment/electrical rooms. 28

33 1200 Park Place Fourth Floor Fire Protection Equipment Fire Extinguisher Manual Fire Pull Station Stairwell N W E S! There are two fire alarm control panels o The first floor lobby, and o In the electrical room on the first floor.! Smoke detection equipment is located throughout the lobby, corridors, ducts and equipment/electrical rooms. 29

34 1200 Park Place First Floor Evacuation Routes North Evacuation Route South Evacuation Route N W E S If you are located in the NORTH END of the building: Primary evacuation route North Building Exit Secondary evacuation route - South Building Exit If you are located in the SOUTH END of the building: Primary evacuation route - South Building Exit Secondary evacuation route North Building Exit 30

35 1200 Park Place Second Floor Evacuation Routes North Evacuation Route South Evacuation Route N W E S If you are located in the NORTH END of the building: Primary evacuation route North Stairwell Secondary evacuation route - South Stairwell If you are located in the SOUTH END of the building: Primary evacuation route - South Stairwell Secondary evacuation route North Stairwell 31

36 1200 Park Place Third Floor Evacuation Routes North Evacuation Route South Evacuation Route Stairwell N W E S If you are located in the NORTH END of the building: Primary evacuation route North Stairwell Secondary evacuation route - South Stairwell If you are located in the SOUTH END of the building: Primary evacuation route - South Stairwell Secondary evacuation route 32 North Stairwell

37 1200 Park Place Fourth Floor Evacuation Routes North Evacuation Route South Evacuation Route Stairwell N W E S If you are located in the NORTH END of the building: Primary evacuation route North Stairwell Secondary evacuation route - South Stairwell If you are located in the SOUTH END of the building: Primary evacuation route - South Stairwell Secondary evacuation route 33 North Stairwell

38 1200 Park Place Site Map: Designated Exterior Assembly Area Designated Assembly Area To Park To Park N W E S 34

39 Fire Safety Director/Incident Commander Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities In an emergency, the Fire Safety Director will assume the role of Incident Commander. The Incident Commander will organize and manage an emergency situation, ensuring that all necessary emergency duties are performed. Before an Emergency! Implement and maintain the.! Review Fire Safety Director/Incident Commander responsibilities and the Emergency Plan.! Log all employee training and inspections, testing and maintenance of life safety equipment.! Ensure training of Assembly Area Coordinator, Floor Warden, Elevator Monitor, Searcher, Exit/Stair Monitor, and Evacuation Assistance Aide in: o o o o o o Safe evacuation procedures. Fire safety and prevention. Location and use of fire extinguishers and hoses. Fire restriction. Fire drills. Assigned duties! Ensure training of on-site Management, Engineers, Security, and Custodians in: 35

40 o o o o o o o Response communications (radio and phones). Assigned duties. Crowd control. Fire safety and prevention. Location and use of fire extinguishers, hoses, sprinkler valves, alarm panels, water, electrical and gas-shut-off s. CPR and First Aid. Fire Drills! Ensure training of Employees in: o o o o Fire safety and prevention. CPR and First Aid. Location and use of fire extinguishers; methods of fire restriction. Fire drills and evacuation procedures.! Ensure that batteries in radios and bullhorns are charged at all times. During an Emergency! Retrieve the Incident Commander vest, bullhorn and radio.! Ensure that the City of San Mateo Fire Department has been notified via the 911 emergency phone system.! Upon receiving a report of fire or smoke, activate the fire alarm if not yet activated.! Ensure elevators have been recalled to ground level.! Instruct occupants to evacuate, start floor warden system, or stay in place.! Ensure that maps of all floors (roof and basement included) and updated list of persons in need of evacuation assistance are available for the Fire Department. (A Plexiglas holder containing floor plans for every floor, along with plans indicating the 36

41 location of all fire protection equipment, is located at the fire control panel in the lobby.)! Secure building entrance for responding emergency units: o o o Prop open front doors. Keep area clear of employees, visitors, and onlookers. Keep phone lines clear. Trapped or injured employees or visitors may be trying to call.! Relay known information to the Fire Department Officer in Charge: o o o Location of the fire, smoke, medical emergency or alarm. Location of fire alarm panel. Location of any known trapped persons. o Location of anyone in need of evacuation assistance. (Disabled or elderly.) After an Emergency! Ensure that all emergency operational equipment is returned to its place of origin.! Conduct a debriefing with all emergency staff.! Write up an after-incident report. 37

42 Assembly Area Coordinator Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Assembly Area Coordinator will check off building employees, using the headcount list provided, as they flow through the Assembly Area. Before an Emergency! Review Assembly Area Coordinator responsibilities and the.! Become familiar with the Assembly Area location for the building. The Assembly Area is the parking area behind the building. During an Emergency! Retrieve the Assembly Area Coordinator vest, radio, bullhorn, and employee headcount list.! Respond to the building Assembly Area.! Advise Incident Commander of position.! Receive, identify and account for evacuees using employee headcount list.! Communicate as needed with the building Evacuation Assistance Aide. 38

43 After an Emergency! Return all emergency operational equipment to the lobby.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 39

44 Floor Warden Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Floor Warden will ensure that the positions of Elevator Monitor, Searcher, Exit/Stair Monitor, and Evacuation Assistance Aide are designated, and that those designees are in place and performing their duties. Should any of those positions be vacant, the Floor Warden will assume those duties. Before an Emergency! Review Floor Warden responsibilities and the.! Ensure that the Elevator Monitor, Searcher, Exit/Stair Monitor, and Evacuation Assistance Aide are informed of their duties. During an Emergency! Respond to the nearest designated warden station and retrieve the Floor Warden vest, bullhorn and radio.! Ensure that evacuation is in progress.! Ensure that the Elevator Monitor, Searcher, Exit/Stair Monitor, and Evacuation Assistance Aide are in place and performing their duties.! Advise the Incident Commander of the emergency situation status. If no other staff members are present, the Floor Warden s responsibilities are: 40

45 ! Search the premises and order evacuation of the building.! Guide employees and visitors away from elevators to stairs.! Ensure safety of persons in need of evacuation assistance.! Ensure that the Fire Safety Director or the San Mateo Fire Department knows the location of individuals trapped or in refuge.! Evacuate once area has been cleared. After an Emergency! Return all emergency operational equipment to the appropriate warden station.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 41

46 Elevator Monitor Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Elevator Monitor will direct all building occupants away from the elevators and toward the exit stairwells for evacuation. Before an Emergency! Review Elevator Monitor responsibilities and the. During an Emergency! Respond to the nearest designated warden station and retrieve the Elevator Monitor vest.! Station self at elevators.! Direct all occupants toward exit stairwells.! Evacuate with Searchers. After an Emergency! Return all emergency operational equipment to the appropriate warden station.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 42

47 Searcher Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Searcher will search the premises and direct any remaining occupants to the exit stairwells for evacuation. Before an Emergency! Review Searcher responsibilities and the. During an Emergency! Respond to the nearest designated warden station and retrieve the Searcher vest and radio.! Search entire premises and direct all occupants to exit stairwells. Pay special attention to closets, file rooms, lavatories.! Report All Clear to Floor Warden.! Evacuate. 43

48 After an Emergency! Return all emergency operational equipment to the appropriate warden station.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 44

49 Exit/Stair Monitor Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Exit/Stair Monitor will be stationed at the exit stairwells and will direct occupants down the stairwells for evacuation. Before an Emergency! Review Exit/Stair Monitor responsibilities and the. During an Emergency! Respond to the nearest designated warden station and retrieve the Exit/Stair Monitor vest.! Station self at stair entrance.! Direct all occupants to proceed down exit stairwells and to the designated Assembly Area.! Evacuate with Searchers. 45

50 After an Emergency! Return all emergency operational equipment to the appropriate warden station.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 46

51 Evacuation Assistance Aide Fire Safety Director/ Incident Commander Floor Warden Assembly Area Coordinator Elevator Monitor Searcher Exit/Stair Monitor Evacuation Assistance Aide Roles and Responsibilities The Evacuation Assistance Aide will assist employees and visitors to the building in evacuation. All evacuees will be directed to the designated Assembly Area. Those in need of extra aid will be directed to an area of refuge, and their location will be reported to the Floor Warden, Fire Safety Director, or a Fire Department Officer. Before an Emergency! Review Evacuation Assistance Aide responsibilities and the. During an Emergency! Respond to the nearest designated warden station and retrieve the Evacuation Assistance Aide vest and radio.! Assist persons in need of evacuation assistance to the nearest enclosed stairwell.! Having found cover, direct them to stay in stairwell until assistance arrives or until notified it is safe to exit.! Report location of persons in need of evacuation assistance to: o o Floor Warden. Fire Safety Director. 47

52 o Fire Department Officer (only if Floor Warden and Fire Safety Director are not available). After an Emergency! Return all emergency operational equipment to the appropriate warden station.! Create an Activity Report and forward it to the Fire Safety Director.! Participate in debriefing. 48

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