Lake Saint Louis Fire Protection District 2014 Annual Report Overview

Transcription

1 From the Office of Fire Chief Christopher M. Fay

2 Lake Saint Louis Fire Protection District 2014 Annual Report Overview As the newly appointed Chief for the Lake Saint Louis Fire Protection District I am honored to lead this fine organization into the future and make emergency services for our citizens the best it can possibly be. My family moved to Lake St. Louis in 1973 and lived on Rue Grand for over 40 years. I have a genuine love for this community and I am committed to advancing our services to meet the growing demand of our district's needs. The Lake Saint Louis Fire Protection District of St. Charles County, Missouri was created in Bordered by Interstate 70 to the north and Highway 40/61 to the west and south we cover an area of approximately 7 square miles and protect a population of about 14,000 persons. The Fire District consists of roughly 25 reserve members, a full-time staff of 12 and a part-time administrative assistant. A three-person elected Board of Directors oversees the operation of the District. The District is comprised of two divisions: Administrative and Operations. The administrative division provides human resources, future planning, research, loss prevention, budgeting and accounting, record keeping, inventory control, government relations and fire prevention/code enforcement. The Operations division provides emergency services, departmental training, public fire education, child car seat checks/installations and equipment and facilities maintenance. For 2014, the district levied a general operating property tax rate of $ and a pension tax rate of $ Property tax revenue collected for the year 2014, fees from inspections and permits and bank interest produced operating revenue of approximately $1,345,946 for the year. The District s expenses for the year were approximately $1,496,355. The annual fiscal audit of the district s books, conducted by an outside and independent firm, will be completed within the next few months at which time exact numbers will be available. Copies of the audit report will be available for public review once completed. The Board of Directors, staff, officers and firefighters would like to thank you for your interest in the fire district. We would like to ensure you that we are committed to constant improvement, customer service, and to providing the best fire protection and emergency services possible to the community. Sincerely, Christopher M. Fay Fire Chief 2

3 Lake Saint Louis Fire Protection District Table of Contents Conclusions and Assumptions 4 Mission Statement 5 Organizational Chart 6 Facilities 7 Pumpers & Vehicles 8 Call Volume 10 Call Summary 12 Types of Situations Found 13 Structure Fires 14 Area of Origin / Ignition 15 Alarms by Station 16 Incidents by Time of Day 18 Automatic / Mutual Aid 19 Average Response Time 20 Alarm Responses per Member 21 Training 24 Inspections / Permits 28 Satisfaction Survey 31 Public Relations 32 3

4 Conclusions and Assumptions The Lake Saint Louis Fire Protection District will use the information contained in this report as one of many tools in planning for the future. Some of the conclusions and assumptions that we have made and continue to use as a guide are as follows: The National Fire Protection Association, Federal and State Government and others will continue to implement additional standards and requirements that the District will be obligated to follow for either legal or moral reasons. This will have a direct affect on the way we handle emergency situations, allocate resources and administer the overall operation of the District. The Lake Saint Louis Fire Protection District responded to 1336 alarms in 2014, or an average of 3.66 calls per day. This was an increase of 71 alarms over 2013 s total of The quicker trained emergency responders can arrive on the scene of an incident, the better the chances at limiting or reducing permanent health problems or property damage. With this in mind, it is the desire of the District to improve its response time each year. The In-District emergency response time in 2014 was 6:03 minutes, up from 5:56 minutes in 2013 and its overall emergency response time was up from 6:59 in 2013 to 7:00 in Although the Lake Saint Louis Fire Protection District is primarily responsible for protecting only a small portion of the County, compared to the 10 other fire districts and department in the County, we are still subjected to our share of increased demands for services from all divisions of the District. The St. Charles County Ambulance District has primary responsibility for emergency medical care throughout most of St. Charles County including the residents of the Lake Saint Louis Fire Protection District. Due to manpower and equipment limitations and increased call volume, the Ambulance District continues to rely heavily on all fire service agencies throughout the County for assistance. Statistics and customer comments are the only accurate measuring tools when judging the quality of service we deliver to our citizens. 4

5 Lake Saint Louis Fire Protection District Mission Statement 5

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7 Facilities Station # Lake Saint Louis Boulevard District Headquarters & location of all district business offices Houses 1998 American LaFrance Pumper, 2005 Light Duty Rescue Truck, 2000 Low modified V-bottom rescue boat and trailer and a 2005 Pick-up. Living quarters for reserve firefighters Station #2-26 South Ellerman Road Houses 2003 American LaFrance Pumper on a 1998 chassis and a 1991 Seagrave Reserve Pumper Living quarters for career firefighters 7

8 Pumpers & Vehicles American LaFrance Pumper on 1998 chassis 2014 ending mileage = 152, American LaFrance Pumper 2014 ending mileage = 86, Seagrave Pumper 2014 ending mileage = 64,707 8

9 Pumpers & Vehicles Light Duty Rescue Truck 2014 ending mileage = 15, Pick up 2014 ending mileage = 105, Not pictured is a 2010 Chevrolet Tahoe which is the Fire Chief s vehicle ending mileage = 70, Lowe modified V-bottom rescue boat 9

10 Percentage of Call Volume over 10 years 10

11 If the district was to continue to average a 5.3% increase in call volume, call volume would look like this in the future: 11

12 The National Fire Incident Reporting System was established by the National Fire Data Center of the United States Fire Administration (USFA), a division of the Federal Emergency Management Agency. The classifications listed below are derived from the NFIRS. EMS/Rescue calls continue to account for the majority of alarms in which the Lake Saint Louis Fire Protection District is dispatched, arrived on scene and provide assistance. As a result of reporting changes required at the national level, Good Intent calls continue to be significantly higher. For example, if the District is dispatched to a vehicle fire and once on the scene find only a vehicle experiencing mechanical problems then, then this call is entered as a Good Intent call specifically mistaken for smoke. Likewise if dispatched to assist another agency as a Good Intent call, specifically cancelled en route, and not as the nature of the alarm that was dispatched. 12

13 Below is an overview of the Type of Situation Found over the last five years. 13

14 Statistics of Fires Involving Structures Assembly = Ballroom, Gymnasium, Church, Clubhouse, Restaurant, Etc. Health Care = Hospital, Nursing Home, Police Station, Etc. Residential = 1 and 2 Family Dwelling, Multifamily Dwelling, Hotel, Etc. Business = Mercantile, Gas Station, Dry Cleaners, General Retail, Office Building, Etc. Storage = Outside material or vehicle storage area or an outbuilding or shed 14

15 Area of Origin Cause of Ignition 15

16 Alarms by Station All Calls Lake Saint Louis Fire Protection District is broke down into two zones for the two fire stations that we have. All calls are coded based on what zone they fall in. This is a breakdown for all calls ran in 2014 based on those zones. 16

17 Alarms by Station Lake Saint Louis District This graph represents the zones of all calls that were ran in 2014 that were located within the Lake Saint Louis Fire Protection District. 17

18 The following charts show the breakdown of the number of calls ran in 2014 based on the time of day. 18

19 With the creation of the Statewide mutual aid plan and the commitment of our district, as well as the commitment from our neighboring districts, Wentzville and O Fallon, to provide the best service to the citizens of our communities as quick as possible, we have all agreed to respond the closest unit or units available to all true emergency alarms regardless of district boundaries. Likewise, the Computer Aided Dispatch System (CAD), at the County Dispatch Center, is now online to aid in this effort. 19

20 Average Response Time All EM = All Emergency Calls District EM = In District Emergency Calls Only Alarm time is recorded as the time the Fire District receives the alarm until the time the first unit arrives on scene, excluding officers. Separate response times are calculated for all calls responded to by the District, including mutual aid, as well as just those in the district. 20

21 Alarm Responses Per Member The Lake Saint Louis Fire Protection District finished 2014 with 10 career firefighters (including the Fire Chief) and 26 members of our Reserve Staff. The combined total number of calls ran by the 36 personnel members listed above was 4,135. This is an average of calls per district member. The career staff ran a combined total of 3,559 calls in 2014 with an average of calls per member. The reserve staff ran a total of 576 calls in 2014 with an average of per calls per member. 21

22 Lake Saint Louis Fire Protection District 2014 Alarm Response Per Member Status Name Number of Alarms Career Steele, David 470 Career Gussner, Clinton 433 Career Leffeler, Brad 430 Career Rogers, Kenton 398 Career Darnell, Justin 380 Career Hughes, Jason 370 Career Carroll, Mike 343 Career Morrow, Joe 277 Career Terranova, Mike 236 Career Fay, Chris 222 Reserve Miller, Blake 96 Reserve Vester, Tim 74 Reserve Aleto, Justin 57 Reserve Tichy, Justin 37 Reserve Burnham, Chris 30 Reserve Perkins, Alex 30 Reserve Devine, Alex 30 Reserve Graham, Clayton 27 22

23 Lake Saint Louis Fire Protection District 2014 Alarm Response Per Member Status Name Number of Alarms Reserve Johnson, Chris 21 Reserve Shew, Trevor 21 Reserve Robertson, Gary 20 Reserve Bushdiecker, Don 16 Reserve Lembke, Scott 16 Reserve Wright, Adam 14 Reserve Lewis, Dave 12 Reserve Binsbacher, James 11 Reserve Bresnahan, Russell 10 Reserve Rainey, Harlen 10 Reserve Hill, Chris 9 Reserve Meagher, Aaron 8 Reserve Busa, David 7 Reserve Thomas, Brad 7 Reserve Ulses, Nick 5 Reserve Magrecki, Adam 4 Reserve Sarni, Jared 4 Reserve Ward, Tim 3 23

24 Training Statistics During 2014 there were a total of 35 district members that contributed to the 4,934 hours of training that were completed. That is an average of hours per member of the district. Of those members, 10 are part of our career staff. Their total training hours were 1,531 total averaging out to hours per member. The other 25 members were from our reserve staff. Their total training hours were 3,403 averaging hours per reserve member. The members of the Lake Saint Louis Fire Protection District are trained in a number skills through out the year. Aside from countless hours of fire training, St. Charles County Ambulance District provides our members with EMS training on a monthly basis. The district members are also trained in specialty topics such as: Self Contained Breathing Apparatus (SCBA), ladder training, firefighter rescue, hose deployment and hydraulics, ice and water rescue, vehicle extrication, pumper operations, boat operations, hazardous materials response, building construction, fire attack and behavior. 24

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26 Lake Saint Louis Fire Protection District 2014 Training Hours Status Name Hours Reserve Bresnahan, Russell Career Terranova, Mike 486 Reserve Meagher, Aaron Reserve Johnson, Chris Reserve Shew, Trevor Career Leffeler, Brad 215 Reserve Miller, Blake 192 Reserve Vester, Tim 158 Reserve Busa, David 152 Reserve Tichy, Justin Reserve Bushdiecker, Don 144 Reserve Robertson, Gary 129 Career Steele, David Career Gussner, Clinton 110 Reserve Perkins, Alex 102 Reserve Lewis, Dave 101 Career Hughes, Jason 95.5 Reserve Hill, Chris 94 26

27 Lake Saint Louis Fire Protection District 2014 Training Hours Status Name Hours Career Carroll, Mike 92 Reserve Graham, Clayton 92 Career Darnell, Justin 89 Reserve Devine, Alex 88.5 Reserve Aleto, Justin 87.5 Reserve Burnham, Chris 74 Reserve Binsbacher, Jim 71 Career Rogers, Kenton 68.5 Career Fay, Chris 59.5 Career Morrow, Joe 54.5 Reserve Wright, Adam 52.5 Reserve Lembke, Scott 39 Reserve Rainey, Harlen 32.5 Reserve Magrecki, Adam 32 Reserve Sarni, Jared 28 Reserve Ulses, Nick 25 Reserve Ward, Tim 24 27

28 Permits and Inspections Commercial Residential Building Permits 10 Building Permits 1 Final Construction Inspections 13 Re-Inspections 8 Final Construction Inspections 3 Re-Inspections 1 Rough Construction Inspections 45 Re-Inspections 26 Rough Construction Inspections 4 Re-Inspections 3 Existing Building Inspections 545 Occupancy Permits 545 Notice of Violations 110 Special Inspections 210 Knox Box Inspections 4 Occupancy Inspections 180 Re-Inspections 91 Rental Inspections 61 Re-Inspections 28 Total Occupancy Permits 241 Note: City Inspector now handles permits and construction inspections. 28

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30 Residential Inspections 30

31 Satisfaction Survey Surveys are mailed out to citizens who live within the district who have utilized the Lake Saint Louis Fire Protection District services. Surveys ask for a ranking of the district in 5 categories based on a scale of 1 to 10 where 1 is the lowest and 10 is the highest. There is also a place for additional comments or to recognize a particular staff member. 105 surveys were mailed between 1/1/14 and 12/31/14 68 surveys were returned with a response. Average Ratings for 2014 Promptness Treatment Knowledge Informed Some of the responses received: The responders were professional, efficient and excellent in all ways. I am very proud of them! We feel so blessed to have such a competent & professional fire station so close to our home. The entire staff is exceptional!!! As always our fire dept. continues to take excellent care of us with an aire of warm customer service. Very courteous & excellent service! Took the time to search the whole house & make sure everything was safe. Great job to all three firefighters. We as a city, should be very proud of our fire department personnel. I am! These three men were so understanding & reassuring, I wouldn t hesitate to call again. 31

32 PUBLIC RELATIONS 32

33 Public Fire Education / Interaction Events Every year the Lake Saint Louis Fire Protection District hosts an Open House/Safety Day in October. The event is designed to show case our station and equipment as well as promote safety awareness for emergency situations. The district staff works together to make sure it is a fun filled educational day for all. In 2014 the district began having movie nights at station 1. It is held the last Saturday of the month in the engine bay. A new movie is shown each month and free popcorn and snow cones are provided. Every year there is a week in December that the fire truck escorts Santa and his reindeer through the streets of the district to visit all the residents during the holiday season. Aside from the events listed above, Lake Saint Louis Fire Protection District also participates in the following events each year: Polar Bear Plunge Standby Easter Egg Hunt Block Parties National Night Out Summer Kick off/back to School the LSL Community Association Daycare Visits and Safety Talks Memorial Day Services St. Charles County Demolition Derby Standby Triathlon Standby Ski Show Standby Fourth of July Fireworks Scouting Events MDA Fundraising PR events at The Meadows LSL Mother s Club Christmas Party 33

34 Lake Saint Louis Fire Protection District also offers the following: C.E.R.T. Community Emergency Response Team Training Smoke Detector Check, Battery Installation, Battery Operated Smoke Detector Installation Child Safety Seat Installation and Safety Check Fire Safety Education Station Tours Emergency Beacon Program Assistance with Developing Home Fire Escape Plans Ride-A-Long Program Safe Place Caring and Sharing Drop Off Location The Lake Saint Louis Fire Protection District members take great pride in the relationships we develop with our citizens. We understand the importance of trust and how that directly affects how we are viewed. That trust is something we do not take for granted and we work tirelessly to strengthen the bond we have with our community. We are looking forward to 2015 and beyond as we enhance our public relations and community outreach programs which will not only benefit us as a district but more importantly you as citizens. 34