Quick Setup Guide. Base (Home Essential Kit only) Cellular Gateway (Home Essential Kit Cellular Ready only) Console. Sensors.

Transcription

1 This guide will walk you through the set up of your LifeShield security system step by step. You will find all the components necessary for set up in either the Home ssential Kit or the Home ssential Kit ellular Ready. ase (Home ssential Kit only) ellular Gateway (Home ssential Kit ellular Ready only) onsole Sensors Quick Setup Guide Keychain Remote 2011 LifeShield Inc. ll rights reserved. LifeShield is a registered trademark of LifeShield Inc.

2 SYSTM OMPONNTS Start Here console S Home ssential Kit ONLY Keychain Remote Included with both Home ssential KIT and Home ssential KIT ellular Ready LLULR GTWY Home ssential KIT ellular Ready ONLY sensor/magnet omponent Placement Suggestions: The LifeShield home security system you are about to set up is wireless. To maximize wireless coverage, plan to place the components throughout your home. Ideally, these components will be in different rooms on interior walls. key consideration is making sure that all Sensors are within approximately 30 feet of one or more of the main components. NOW IS GOO TIM TO PLN YOUR OMPONNT PLMNT S LLULR GTWY Internet SNSOR ommunication onnections: SNSOR The ase connects the system to the Internet. Your Internet connection is likely located where your Modem/Router is placed. The Internet enables remote access to your system from LifeShield.com. The Internet is also the primary communication for reporting alarms to the alarm monitoring center. SNSOR ellular Gateway ONSOL The ellular Gateway automatically establishes a connection between your LifeShield system and the monitoring center. The best place to put this is on a high floor in your home since it s dependant on your local cellular network. IMPORTNT: FOLLOW STPS IN XT ORR. O NOT SKIP H. 1 2

3 IMPORTNT: FOLLOW STPS IN XT ORR. O NOT SKIP H. FOLLOW TH INSTRUTIONS ON THIS PG IF YOU PURHS TH FOLLOW TH INSTRUTIONS ON THIS PG IF YOU PURHS TH HOM SSNTIL KIT HOM SSNTIL KIT LLULR RY 1 1 onnect ase onnects your LifeShield system to the Internet ellular Gateway ack View high floor in your home from the main body of the ase Insert the LifeShield LS220 Rechargeable onnect attery (match red/black polarity) Modem/Router - Insert the power adapter plug fully into the jack on the back of the ase, then plug the power adapter into the wall outlet ase ack View onnect the thernet cable between an available Table Stand port on your router and the back of the ase Optional: onnecting a phone cord from the ase to the telephone wall jack provides a backup path for alarm communications if your internet connection is not functioning. IF PHON WLL JK IS NOT VILL NR S LOTION, YOU N ONNT PHON LIN TO TH ONSOL. thernet able Power dapter 2 onnect onsole ontrols security and telephone functions onnect onsole ontrols security and telephone functions F Locate onsole near frequently used door, F Locate onsole near frequently used door, ideally in different room than ellular Gateway ideally in different room than ase onnect battery (match red/black polarity) onnect battery (match red/black polarity) attery ompartment onnect power cord on back of onsole attery ompartment onnect power cord on back of onsole Route power cord up through channel Route power cord up through channel For table-top placement, snap stand into onsole* F Plug power cord into wall outlet Plug ellular Gateway into wall outlet attery + Power ord Table Stand For table-top placement, snap stand into onsole* F Plug power cord into wall outlet onsole ack View *Note: FOR MOUNTING ON WLL, S USR MNUL. 3 Locate the ellular Gateway, ideally on a Remove the table stand, by sliding downward 2 stablishes a connection between your LifeShield system and monitoring center. (Optional) Phone ord Locate ase near Modem/Router attery, observing correct polarity as shown ellular Gateway For installation of the Home ssential Kit, follow the instructions on this page. fter completing Steps 1 & 2, go to page 5. Power ord Table Stand onsole ack View *Note: FOR MOUNTING ON WLL, S USR MNUL. For installation of the Home ssential Kit ellular Ready, follow the instructions on this page. fter completing steps 1 & 2, go to page 5. 4

4 3 Sensors IMPORTNT: O NOT SSML NY OF TH SNSOR PIS UNTIL INSTRUT. 3a Mount racket & Magnet S N S O R K I T O N T N T S Sensor racket Magnet Magnet Tape Sensors and Magnets create security for doors and windows. When a door or window is closed, the Sensor and Magnet must be within 3/4" of each other s a door or window is opened, the Sensor and Magnet separate causing the Sensor to chime or alarm Magnet losed oor 3/4" spacing Sensor Select door or window that you want to monitor with racket and Magnet in hand, select a location on the door or window for mounting* oor Mounting Magnet 3/4" spacing racket *Note: whn POSSIL, PL TH RKT ON TH STTIONRY FRM OF OOR OR WINOW, N PL TH MGNT ON TH OOR OR WINOW ITSLF. ouble-hung Window Window Mounting racket Tape various orientations between the racket and Magnet may be used as long as 3/4" distance is not exceeded.* See xample in Figures 1-4 Once you have determined the appropriate location and orientation for the racket and Magnet, attach them with double-sided tape racket Magnet Spacer (optional use) racket Spacer (optional use) Open oor Figure 1. Level Orientation Figure 2. ngled Orientation Figure 3. Perpendicular Orientation Figure 4. Perpendicular Orientation *Note: Spacers in bottom tray may be used on the bracket or magnet to adjust alignment. 5 6 Magnet

5 3b For this step you will need your onsole and Sensor: Remove battery tab Using onsole: F G H I J K L M N Press MNU Scroll to Security Setup, press SLT (Scroll utton found on right side of onsole) nter default Master ode 1234 Scroll to Sensors, press SLT On <dd New>, press SLT Scroll to the type of Sensor (Open/lose) and press SLT wait 5 seconds before clipping the Sensor into the racket. You will then have 30 seconds to complete the installation. The display shows the time remaining lip the Sensor into the racket. The onsole will beep when the system finds the Sensor. This may take a few seconds* Press OK dit Sensor Name (Optional) You may change the name now or at a later time. To change the Sensor Name, press the LT key to remove the default name Using the keys on your onsole keypad, type in the desired name Press OK when complete Sensor Placement: Scroll to oor or Window. Press OK larm Type: Scroll to Stay & way, way Only, or onvenience. Press OK Sensor xtension: Scroll to Sensor Only. Press OK Testing your Sensor: O Test your Sensor by opening the door. orrect installation will generate a chime. P Otherwise, see troubleshooting in User Manual Repeat Step G for additional Sensors Place & Program Sensor IMPORTNT: IF YOU HV LIPP TH SNSOR INTO TH RKT PLS S RST INSTRUTIONS LOW. Menu attery Tab Ready To rm alls: 0 Msg:0 PHNK MNU ONNT WTHR LRTS Scroll uttons 4 Using P: F G H I J K Menu Go to nter User Name and Password ctivate Your System lick on Get ctivation ode and a 6-digit code will be provided Using onsole: Press MNU On ctivate, press SLT nter ctivation ode and press SN Upon activation acceptance press OK nter Master ode (Select a new 4-digit code used to access and control the system) Re-enter Master ode to confirm now testing communication to larm Monitoring enter* Upon completion press OK* * not: IF YOU O NOT SUSRI TO LRM MONITORING SRVI, STPS J N K O NOT PPLY. Ready To rm alls: 0 Msg:0 PHNK MNU ONNT WTHR LRTS Scroll uttons Monitoring Site Profile mergency ontact Profile Name: Joe Safety Phone: mail: JoeSafety@lifeshield.com Second mergency ontact Profile Name: Mary Safety Phone: Monitoring Site Profile ddress 1: 770 Township Line Road ddress 2: Suite 350 ity: Yardley State: P Zip: ounty: ucks Township/orough: Yardley NOT: IF YOU O NOT SUSRI TO PHON SRVI, GO TO LIFSHIL.OM N LIK STTINGS, THN LIK IT ON TH SYSTM STTINGS WINOW. LIK NO NXT TO HOM PHON LIN FIL, THN LIK ONTINU T TH OTTOM OF TH WINOW. NOT: Low batteries may cause a trouble beep. To cancel trouble beep and allow time for charging, press NL/OFF key, then press OK on display. edit help 7 *Note: IF TH SYSTM I NOT FIN TH SNSOR, RFR TO SNSOR RST INSTRUTIONS, THN RPT STPS OV. Your system is now operational. If you subscribe to larm Monitoring Service, for the next seven days it will be in a non-monitored Practice mode to allow you to become fully acquainted with all of its features. For help, call ustomer Support at

6 4 dd Keychain Remote ITIONL ONSIRTIONS For this install step you will need your onsole: Optional accessory: included in home kit Using Your LifeShield Security System Now that you have installed and activated your system, take the opportunity to learn how it can best fit your lifestyle. We recommend that you try rming, isarming, larming and Panicking the system. For systems that are professionally monitored this should be done during the Practice time. Press MNU Scroll to Security Setup, press SLT nter Master ode Scroll to Keychains, press SLT On <dd New>, press SLT F Wait 5 seconds G Press all buttons on Keychain Remote at same time H onsole display will indicate the Keychain Remote is found and then added, press OK I On Master User, press SLT J Scroll to nable or isable, press SLT (Makes Panic operable or inoperable on Keychain Remote) dd Optional Phone Line ackup Menu Ready To rm alls: 0 Msg:0 PHNK MNU ONNT WTHR LRTS If you have a phone wall jack near your onsole, a phone cord can be added to each for additional phone backup. Table Stand Scroll uttons G VRYY RMING SNRIOS: Staying Home uring the ay Stay rming rm the system using the STY key. silent xit elay and an audible ntry elay is provided. STY is typically used when someone is staying home and you want certain Sensors to be ignored (i.e. Motion Sensors and interior doors). rm 1. Press STY on your onsole 2. nter your User ode 3. System is armed when the xit elay has expired Leaving Your Home way rming rm the system using the WY key. It will provide an audible xit elay. The xit elay beep will increase in frequency during the last 10 seconds of arming. WY arming is best used when you are leaving your home unoccupied. rm 1. Press WY on your onsole 2. nter your User ode 3. System is armed when the xit elay has expired Ready to rm alls: 0 Msg:0 PHNK MNU ONNT WTHR LRTS 9 10

7 Staying Home for the vening Instant rming rm the system using the INSTNT key. No xit or ntry elay is provided with Instant arming. Instant Stay is typically used in the evening when you are not expecting anyone to enter your home. Opening a door when armed INSTNT will generate an alarm immediately. RM 1. Press INSTNT on your onsole 2. nter your User ode isarming Your System ISrm 1. Press NL/OFF on your onsole 2. nter your User ode NOT: To cancel an alarm, follow the above disarm instructions. PNI LRM For larm Monitoring subscribers, the larm Monitoring enter will not call to verify a PNI alarm, but will immediately call the authorities and there may not be an opportunity to cancel the dispatch. For Personal Monitoring subscribers, the PNI key will only generate a local alarm and there will be no emergency dispatch. Lrm 1. On the onsole, press and hold PNI for 2 seconds (if enabled) 2. Select Police, Medical or Fire (larm Monitoring Subscribers Only: If no selection is made, Police will be default selection) Ready to rm alls: 0 Msg:0 PHNK MNU ONNT WTHR LRTS Press 1: Police Press 2: Medical Press 3: Fire K select ONNT WTHR LRTS RMOT RMING/ISRMING OF YOUR SYSTM There are many ways to remotely arm or disarm your system. Keychain Remote - from the exterior of your home LifeShield.com - from a computer with broadband Internet access Mobile LifeShield - from a mobile phone or P Keychain Remote rm your system as you close the door behind you or disarm your system before you enter your home using your Keychain Remote. It works from within 15 feet of your door, and does not require a User ode. rm 1. Press STY or WY on Keychain Remote 2. The system will respond with a light blink and beep, letting you know the system is armed isarm 1. Press OFF to disarm the system before entering 2. The system will respond with a light blink and beep, letting you know the system is disarmed On the Keychain Remote, if PNI is enabled, press STY and WY at the same time when near your home and the alarm will sound. n alarm generated by pressing the PNI button on your LifeShield home security system will send a message to the larm Monitoring enter to contact the authorities without making a call to you to verify alarm

8 LifeShield.com rming and isarming From a P that has broadband Internet access you can go to LifeShield.com, anywhere and anytime, and arm or disarm your system. rm isarm 1. Login to LifeShield.com 2. nter User Name and Password 3. lick rm Stay or rm way or rm Inst Stay 4. lick nter 1. lick nter FRQUNTLY SK QUSTIONS 30-ay Return Policy This policy applies to purchases made directly from only. Purchases made from a retailer or partner company must be returned to the original seller, in accordance with the seller s return policy. LifeShield will refund your purchase amount, minus original shipping charges, for returns made within 30 days of the original date on your receipt. ontact LifeShield ustomer Support at to receive a Return Merchandise uthorization (RM) number. Include the RM number on the return package label. Return your item(s) in new condition (including all parts and manuals) in the original packaging, along with a copy of your purchase receipt. Incomplete return shipments will not be eligible for refund. No returns will be accepted without an RM number. Service illing Policy Service billing starts 30 days after your purchase, and continues automatically monthly after that. The first 30 days of service are free so that you can try LifeShield s products and services risk free. This coincides with LifeShield s 30 day return policy that allows you to return your purchase within 30 days without obligation. 1. o I have to purchase service with my LifeShield system? Yes. The LifeShield system will not operate without monitoring service. LifeShield offers several service plans. 2. how do I cancel service? Service may be cancelled by calling LifeShield Support at Service may not be cancelled via Is there an early termination fee if I cancel service? Your contract terms are set at the time of purchase, and vary from time to time. If your purchase includes a contract term, that will be listed on your order receipt. If you purchase with a term contract, and cancel after the required minimum term, there is no early termination fee. If you purchase with a term contract, and cancel during the required minimum term, there is an early termination fee. 4. Is a telephone line required? No. The LifeShield system only requires a broadband connection. Telephone lines are optional. If you do not use a telephone line, you must change a system setting in My LifeShield so the system does not expect normal telephone line signals. LifeShield recommends a telephone line for the voice functionality of the onsole and redundant backup communications to the monitoring center should there be an interruption to your broadband connection. 5. What if I have VoIP? LifeShield is VoIP compatible. Your VoIP modem telephone line can plug into your LifeShield system. LifeShield Mobile rming and isarming To arm or disarm, select Mobile LifeShield app on your mobile device and follow onscreen instructions. 6. What if I have SL? LifeShield is SL compatible. n thernet cable may be connected between your LifeShield system and your home router, which in turn connects to your SL modem. telephone cord may then be connected between a telephone jack in your home and your LifeShield system, so long as a SL filter is installed into this connection. SL filter allows you to use the onsole by preventing static from your SL. NOT: If you have SL, you should use a SL filter on all of your home telephones to prevent this type of interference. 7. Is there interference with other RF products like my wireless network (Wi-Fi)? LifeShield uses advanced radio frequency technology to avoid interference with other devices. 8. What if there is no telephone line near my broadband connection? The LifeShield system can be connected to the telephone line from the ase or onsole. Therefore, it is not required to have a telephone line near your broadband connection. Warning: When arming remotely, either through LifeShield.com or Mobile LifeShield, the system will arm immediately with no exit delay. 9. re there special licenses needed to install a security system? No special licenses are required to install a system in your home. However, some municipalities require a monitoring permit for police/fire dispatch. LifeShield can help you navigate the process. 10. how many ases and onsoles can I have in my system? The system supports 1 ase and 4 onsoles. 11. how many sensors can I have in my system? The LifeShield system can support the use of up to 50 sensors of any type. FOR HLP, LL USTOMR SUPPORT T