D3D Wi-Fi GSM Smart Alarm System -User Manual

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1 D3D Wi-Fi GSM Smart Alarm System -User Manual D3D Wi-Fi / GSM Smart Alarm system (Model : D10). Please read all instructions carefully & follow steps for easy home installation. 1 P a g e

2 D3D Wi-Fi / GSM alarm system provide dual security using internet and GSM communication. Wi-Fi is the default method of all communication, but GSM communication is also present as alternative method of sending alerts in case Wi-Fi signals are lost. Installation of D3D Wi-Fi system is very easy. Following configuration need to be done to use the system. Insert SIM card into the system (Follow instructions page 17) Download & install mobile application (Follow instructions page 5) Configure sensors, siren & doorbell with control unit (Follow instructions page 8-12) Configure settings for Zone, mobile alerts / SMS etc. (Follow instructions page 15-19) Fix sensors & control unit on required areas (Follow instructions page ) For step by step installation video, please visit OR contact 2 P a g e

3 Contents Initialize Control Unit... 5 Mobile App Installation... 6 User Registration on Mobile Application... 6 Configure System with Mobile App... 7 Zone Information for Each Sensor Type... 8 Configure Remote with Control Unit... 9 Configure PIR with Control Unit Configure Door Sensor with Control Unit Configure Door Bell with Control Unit Configure Siren with Control Unit Configure Smart Switch with Control Unit Authorize Family Members to Access the System Mobile Application Introduction & Settings Phone Number Settings: P a g e

4 Alarm Sound Settings: Zone Settings: Arm/Alarm Delay Settings Auto Arm/Disarm Password Settings: Alerts Settings: Time Settings: CID Settings: Factory Reset Settings FAQs Systems Notes: P a g e

5 Initialize Control Unit Pic 1 Pic 2 Open the back panel of control unit and insert an active GSM sim card (Pic 1) Connect the power adaptor (Pic 2). Make sure the power switch at back of unit is switched ON 5 P a g e

6 Mobile App Installation A. Search and install mobile application wisen from Google play or App store. A. Alternatively, scan the below QR Code to install the mobile application. User Registration on Mobile Application Open the mobile application and click on Register. Enter id and any password to register and click on Register button. Now check confirmation sent to the registered id. Re-open mobile application and login with registered id & password 6 P a g e

7 Configure System with Mobile App Click top right + to add new device. Screen 1 (below) will be displayed. Select option Wi-Fi configuration On Screen 2, your Wi-Fi name will be displayed. Enter Wi-Fi password. Now press the Wi-Fi reset button for 3 seconds on back of control unit. When hear the BEEP sound from control unit, click Connect button on mobile application After successful configuration, screen 3 will be displayed. Press Finished and return to home page. If connection failed, please click on screen 4 to find the reason 7 P a g e

8 (1) (2) (3) (4) Zone Information for Each Sensor Type Each sensor should be configured within zone shown in below table Zone Number Zone Type Sensor Type Sensors 00 N/A Wireless Remote Keyfob Emergency Zone Wireless Sensors Maximum 10 pcs Panic, Smoke, Gas Leak Perimeter Zone Wireless Sensors Door sensor, IR beam Motion Zone Wireless Sensors PIR motion sensor Hardwired Zone Hardwired Sensors 8 P a g e

9 Configure Remote with Control Unit 9 P a g e Remote Screen 1 Screen 2 Screen 3 Screen 4 On Home page (screen 1), select the Wi-Fi Smart Alarm. Click on Set (Screen 2) and select Zone Setting (Screen 3). Select #0 Zone setting (Screen 4) On Zone setting page, click on Study button. There will be a BEEP sound from control unit. At the same time press any button on remote 2 times. Study success message will be displayed

10 on mobile app Configure PIR with Control Unit PIR Screen 1 Screen 2 Screen 3 Screen 4 **Make sure batteries are properly installed in the PIR sensor On Home page (screen 1), select the WiFi Smart Alarm. Click on Set (Screen 2) and select Zone Setting (Screen 3). Select #15 Zone setting (Screen 4). Zone Type page will be displayed On Zone Type page, click on Study button. There will be a BEEP sound from control unit. At the same time wave your hand over the PIR sensor 2 times, every time a light will be shown in sensor. Study success message will be displayed on mobile app 10 P a g e

11 Using above steps, configure additional PIR sensors in zone 16 to 24 Configure Door Sensor with Control Unit PIR Screen 1 Screen 2 Screen 3 Screen 4 **Make sure batteries are properly installed in the Door sensor On Home page (screen 1), select the WiFi Smart Alarm. Click on Set (Screen 2) and select Zone Setting (Screen 3). Select #6 Zone setting (Screen 4). Zone Type page will be displayed On Zone Type page, click on Study button. There will be a BEEP sound from control unit. At the same time put apart door sensor 2 times, every time a light will be shown in sensor. Study success message will be displayed on mobile app 11 P a g e

12 Using above steps, configure additional door sensors in zone 07 to 14 Configure Door Bell with Control Unit 12 P a g e Door Bell Screen 1 Screen 2 Screen 3 Screen 4 **Make sure batteries are properly installed in the Door Bell On Home page (screen 1), select the WiFi Smart Alarm. Click on Set (Screen 2) and select Zone Setting (Screen 3). Select #24 Zone setting (Screen 4). Zone Type page will be displayed On Zone Type page, click on Study button. There will be a BEEP sound from control unit. At the same time press door bell button 2 times. Study success message will be displayed on

13 mobile app Configure Siren with Control Unit Siren Screen 1 Screen 2 Control Unit **Make sure batteries are properly installed in the Siren On back side of Siren (screen 1), First Press the Green button and then press the Red Button (screen 2), Meanwhile on Control Unit, Press the SOS button until the control unit Alarms. Then press unlock button from mobile app to stop alarm. Siren configuration is now completed To test, long press the SOS button until the control unit Alarms. Siren will also be 13 P a g e

14 activated Configure Smart Switch with Control Unit Screen1 Screen 2 Screen 3 Screen 4 Insert smart switch into power socket Open mobile application and go to Switch tab (Screen 1) Press the learning button on switch (Screen 3). LED light will turn ON On mobile app, switch ON-OFF-ON the desired zone. Smart plug LED light will flash 5 times Switch configuration is now completed. To test, switch ON/OFF the appliance using the mobile app. You can modify switch name in mobile app by clicking on Define Name for required switch. 14 P a g e

15 Authorize Family Members to Access the System Log onto mobile APP with master account, Click on top left menu on screen 1. Select Alarm system from dropdown On screen 2, select Authorization. Screen 3 will be displayed. option and select management Family member should install mobile application wisen. Open the application and click top right + to add the device. Screen 4 will be displayed. From screen 4, select Scan and Authorize option and scan the QR code displayed on master mobile application (Screen 3) 15 P a g e Screen 1 Screen 2 Screen 3 Screen 4

16 Mobile Application Introduction & Settings To check or configure system settings using mobile app, select the device from home screen (Pic 1) Pic 1 Pic 2 Away arm: This mode is normally selected to activate system when going out of home. Under this mode all sensors will be activated and system will send alert whenever any sensor is triggered Home Arm: This mode is normally selected to activate system when inside home. Under this mode only sensors configured in 1 Defense Line will be activated and system will send alert whenever any sensor is triggered. The interior sensor (2 Defense Line) will not trigger alarm when people walks anywhere inside rooms Disarm: To deactivate the system, or stopping the alarm when it s triggered. 16 P a g e

17 Record: Event logs, keep all records of operations and alarm details, you can check the event log to find which sensor was triggered. Status: Check the connecting mode and status of the alarm panel. Switch: To control home appliance on/off by using a smart plug/outlet Set: Configure the function of the alarm panel. 17 P a g e

18 Phone Number Settings: **Open the back cover of the control panel and insert an active GSM SIM card. Power ON the unit. In addition to alert on mobile application, System send SMS and call to user phone when any intrusion is detected. User can configure upto 5 phone numbers to receive SMS and CALL alerts. Steps to configure phone number: Screen 1 Screen 2 Screen 3 Screen 4 Go to Set > Alarm Setting > Phone No. Setting. Enter phone number and click on Confirm. 18 P a g e

19 Alarm Sound Settings: Using this function user can turn ON/OFF the siren sound setting for each zone. User can select which Siren should be activated when any sensor in the configured zone is triggered. Go to Set > Alarm Setting > Alarm Sound Setting. Turn ON/OFF the siren setting for required Zone. If for a zone Built-in Siren is OFF and External Siren is ON. When the sensor is triggered only external siren will set on. Built in siren will not be set on. 19 P a g e

20 Zone Settings: Using the Zone settings user can add/delete sensors in each zone and can configure how the system should react when any sensor in the selected zone is triggered. Following images show how to configure Zone setting and meaning of each option in Zone setting page: Zone switch: To disable or enable certain zone. Program: To configure sensors in the selected zone. Please see sensor setting section for detailed information of how to configure sensor in each zone. Delete: To delete sensors from the selected zone + :To configure sensors using the QR code. This function is only available for the sensors with QR code. 20 P a g e

21 Defense Line type: To define the defense line type of each zone [0 Defense line] This Line type is used for fire, panic alarms etc. Sensors configured in the zone with this Line type will trigger the alarm system, even if the system in disarm status. [1 Defense line] This Line type is used for Door sensors. Sensors configured in the zone with this Line type will trigger the alarm system in both Away Arm and Home Arm modes [2 Defense line] This Line type is used for PIR sensors. The sensors in this zone will be activated when system is in Away Arm mode, but will be de-activated, when system in Home Arm/Stay Arm mode. Zone name: User can edit zone name which shows in the alerts when the system alarms under WIFI mode. Smart zone: This function only supports the smart door sensor. When users try to arm the system, it will remind user if there is a door/window open. Don t enable this function to other security detectors such as PIR motion sensor, Smoke sensor etc. Zone prompt tone: When user is at home and the alarm panel is under disarm mode, if the child went out or anyone came in, the alarm panel will make chime sounds like Beep, Beep, Beep... (This feature is only applied to door sensor) Alarm delay: Set alarm delay time from 0 to 60 seconds after the system is turned ON. This setting is used to give user enough time to go out of the home after the system is activated Alarm SMS message: You can customize the SMS content that would be received once the system is triggered. To use this feature, system must have a valid SIM card with message credits 21 P a g e

22 Arm/Alarm Delay Settings Auto Arm/Disarm Using auto arm/disarm, the alarm system can arm/disarm automatically at the selected time. Arm Delay: set the delay time before the system enters arm/protection status. For example, if the system set to 30s arm delay, the system will delay 30 seconds to enter into arm system. This enables users to exit from the premises without triggering false alarm. Alarm Delay: User could set 0-60s alarm delay. When the sensor is triggered, the alarm system will delay 0-60s to set off the alarm. 22 P a g e

23 Password Settings: Change system password for remote phone or SMS operation. (Only for GSM + WIFI alarm system with 2G SIM card ) Alerts Settings: User can set to receive alerts via SMS or mobile application for various situations Users should set a phone number to receive alerts. If user does not input phone number, it usually sends push notification to user's APP through T C P /IP. For more information of how to setup phone number and alert, please look at page P a g e

24 Time Settings: It is used to set time of alarm system. If user does not set correct time, then display time of alarm system's operation and alarming will be incorrect. CID Settings: It is used to set the parameter of connection between alarm system and CMS (Central Monitoring Station). [Center Phone No.]: The security company s alarm receiving phone No. [User Code]: The user code assigned by the security company when you subscribed their service. [Upload Status]: If you want to enable the system submit the system s status (arm/disarm, power outage/restore) to the remote CMS. 24 P a g e

25 Factory Reset Settings It is used for reset the Alarm system to factory reset 25 P a g e

26 FAQs Q1: No alert message received from the GSM Sim card Please make sure the SIM card is in GSM network, not CDMA. When you insert the SIM card, the GSM indicator flashes once in second, it s searching the network. If it flashes twice in seconds, means the GSM signal is received. If the GSM signal is abnormal, please try to change a new SIM card. Please make sure alert settings are configured. Refer to page 18 Q2: Sensor is not working Please make sure batteries are properly installed in the sensor. If battery is low, try changing the battery Q3: Where can I get the technical support? If you need technical support, we suggest customers to send an to Q4: How many users can be added with Alarm system? As we know, the alarm panel only support one administrator account, the app can support up to 5 pcs of smartphone to control the system simultaneously by using this account. Q5: Not able to add control panel to mobile application Make sure Mobile and Control panel both are connected to same Wi-Fi network. Also make sure that there should be no special character in Wi-Fi password. If your Wi-Fi password has special character, please remove those from password and try again. 26 P a g e

27 Systems Notes: 27 P a g e

28 28 P a g e

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