ü ü ü and cloud integrated Efficient collaboration Intramural Brand independent & extramural

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1 Intramural Efficient collaboration & extramural Brand independent Brand independent and cloud integrated

2 Advanced messaging communication Nurse call Centralized alarm response Wander prevention & detection Brand independent Working with my colleagues has never been so easy and effective. connection Quality of life, comfort, self-reliance and a sense of freedom for the clients within your healthcare organization. That s what we pursue with the CQ-Net Server platform. Application CQ-NET Server CQ-Net Server CQ-Net Server (formerly know as ComServer) is already more than 10 years the most reliable IP-based solution for e.g. nurse call, domotics and message communication. The result today: an all-round concept both for professional care and for people at home. Silent alarm The separation between in- and extramural living is fading more and more and the trend to live longer at home is clearly visible. The result is that not only the way of caregiv- Administration & ing changes, but also the technique involved. With CQ-Net reporting Server you can connect several independent systems to each other and add with the same ease sophisticated CQ- Client Net Live cloud services. CQ-Net Live is the cloud collabora- monitoring tion platform for safety and comfort applications in the (Video-) intercom & Domotics access control healthcare. With CQ-Net Live it is possible for all stakeholders in the intramural and extramural care process, such as volunteers, caregivers, professionals and emergency rooms, to work together. CQ-Net Server has a standard connection Why CQ-Net Server? with CQ-Net Live and together they support your healthcare organization so your clients in these different living environments can receive the necessary care. Cost-effective Brand independent integration Step by step migration of existing systems to a new cloud-based solution

3 Advanced messaging communication The type of communication system needs to correspond with the care process. Inform caregivers effectively is very important to achieve an efficient way of working. That s why CQ-Net Server offers connections with various WiFi, (IP) DECT, paging and private GSM systems from different manufacturers. Integrated with CQ-Net Live it is possible to send text messages to each mobile phone and Push messages to the CQ-Mobile app. CQ-Net Server can transmit messages with different priorities so that the urgency of the message is very clear. This also contributes to an efficient way of working and adequate monitoring of alarms. It is possible a caregiver lands in an (emergency) situation where help is needed immediately. CQ-Net Server offers, in combination with the chosen communication system several possibilities of Personal Security. Examples are the alarm button, man down or tear off, with or without location. Management & reporting Often there is the need to be flexible with the use of sensors to clients. Caregivers want to be able to determine how clients are monitored. This may vary from day to day, after all, they know the clients best. A system administrator also wants to be able to make small mutations in the health system himself. With the user friendly web portal it s in many cases not necessary to appeal to the supplier. Good reporting tools are getting more and more important. How many residents make an alarm, is this more of less than before? Do the clients receive assistance effectively when they need help, or are they receiving more care than previously estimated? How fast are residents actually helped after making an alarm? The reporting capabilities CQ -Net Server provides, give a clear understanding in the above aspects. Nurse call Wander prevention & detection (Video)intercom and access control Silent alarm To create the safest possible living environment for clients, A care organization with a homey and open character is In a building with a central front door (video)intercom is In healthcare organizations silent evacuation is often healthcare organizations offer them the opportunity to cre- highly valued by the residents, employees and visitors. To often used. CQ-Net Server (video) intercom integrates in a imposed by the government. The CQ-Net UMI silent alarm ate an emergency alarm. Whether the client lives at home promote this CQ-Net Server offers wander detection. This unique way with the care solution. As a result, it s possible installation makes sure that the alarms are send quickly or in a healthcare facility, the ability to alarm in case of an solution warns caregivers when an unauthorized person for the client to make an alarm with the neck alarm trans- and accurately to the designated persons. In addition, it is emergency is always a requirement. CQ-Net Server offers enters or leaves a given area. Wander prevention is a mitter and for example, to open the front door with the possible to send the fire notifications to CQ -Net Server or a different nurse call options that are applicable in both unique addition that automatically closes doors for resi- same transmitter. The (video) intercom unit has besides the third-party paging system and also to the CQ-Mobile app so intramural and extramural care environments. In addition dents so they cannot enter a specific area. This solutions standard intercom functionality an alarm and reset button. employees or volunteers available outside the building can to a wired solution, a wireless version with optional speech decreases the wandering of residents so caregivers need This makes a traditional solution superfluous. With CQ-Net also be notified quickly. The CQ-Net UMI meets the strin- or location positioning is also one of the possibilities. So to take action less often. Because the self-reliance level of Server residents and staff can easily open a house or room gent requirements in terms of safety of the Dutch govern- whether it is a traditional push button on the wall, an ad- each resident differs, CQ-Net Server works with different with an electronic key(tag). Conditional access, for example ment. vanced neck transmitter or any other (brand independent) levels depending on the person. on the basis of time or alarm status, belongs also to the system, CQ-Net Server is always in line with the demands of possibilities of the staff. your healthcare organization.

4 Domotics Centralized alarm response The concept of domotics is a collective term for electronic CQ-Net Server offers the possibility for central alarm communication between applications in a home, also response in the form of a desktop or web application. This named home automation. Home automation can offer can be carried out at departmental, location or organi- elderly a helping hand in their environment and provides zational level. In some situations, it may be useful to a more comfort. CQ-Net Server provides for example, the caregiver to have a clear overview of alarms in a row shown possibility to operate blinds, curtains and doors with a neck on a screen. This way, clients can be simply monitored from transmitter. It offers also the possibility to automatically a nurse station or care contact center. Also, from this place switch the lighting when someone made an alarm. the alarms can be handled with the support of speech and image. Available in a software suite and pre-installed boxed solution Also suitable for a virtual environment CQ-Net Server Central Client monitoring A safe environment contributes to the well-being of a and after the audible alarm. This gives the caregiver a quick resident in a care organization and peace of mind with their impression of what is happening with a client. A step further families. It is therefore important for the caregiver to know is monitoring clients based upon open standards. If there is how the client is feeling. an agreement regarding privacy, monitoring with cameras CQ-Net Server offers various possibilities to support the provides the best support for caregivers. Whether a client is caregiver and unburden in monitoring the residents. Welfare making a proactive alarm or activates a sensor unconscious- monitoring is one of those opportunities; a client must ly, the staff is informed and has the ability to see what s go- perform an action before a certain time. It may for example, ing on immediately. Scanning can be applied at the moment involve pressing the welfare button or opening a door. If this it is needed to monitor a client proactive. With this technol- doesn t happens, the caregiver will be informed. Another ogy can be listened to clients, whether or not equipped with possibility to monitor clients is acoustic monitoring. A car- video. When a caregiver detects a situation in which auxiliary egiver is informed immediately when there is an noise level or special attention is required, they can act immediately. in a room exceeded. Because sound is recorded continuously, fragments can be heard again from before, during The intramural market is becoming smaller and multiple CQ-Net Servers are chosen an additional di- healthcare organizations are getting bigger and big- mension can be created by connecting them with CQ- ger. Because of the geographic distribution, system Net Live, the central heart of the solution. Caregivers equipment is needed in more places than before can handle every alarm call in the same way with the making it more expensive. CQ-Net Server provides CQ-Mobile app. Whether this is an intramural alarm the solution to this problem and can be installed in or an alarm from a client who lives independently a central location. Trough WAN connections CQ-Net at home. With this uniformity it is also easy to work Server can communicate with small care locations. flexible for caregivers. At each location is worked in This not only saves costs but also ensures a scalable the same way, with the same system. and unified system within a care organization. When

5 My CQ-Net Live CQ-Net Live and the CQ-Mobile app allows caregivers to simply indicate their availability and handle alarms. Because of the integration of CQ-Net Server with CQ- Net Live, SMS and Push notifications can be sent to the CQ Mobile app as an alternative for example, a DECT system. In addition, there can be a connection with other CQ-Net Servers, care centers and third nurse call systems. Herewith a national care cloud is created. This makes it possible to be flexible with a single solution and still operate in a uniform manner in the entire width of the healthcare market, both intramural and extramural. With CQ-Net Live it is possible to all parties concerned in the care process, including volunteers, caregivers, professionals and emergency rooms to work together. Made in EU Eurocom Group Technical and functional specifications can be changed without prior notification. Eurocom Group Esp AE Eindhoven the Netherlands +31 (0) info@eurocom-group.eu