Workshop : Security of Mass Transportation

Transcription

1 Workshop : Security of Mass Transportation Urban Public transport System Security People & Systems Management ALAMYS Latin American Association of Metros Aurelio Rojo Madrid Metro Deputy Director General Secretary of ALAMYS

2 CONTENTS MADRID METRO GENERAL INFORMATION INTRODUCTION MEASURES TAKEN IN MADRID METRO AFTER 11-M ATTACKS METRO RISK MANAGEMENT RISK ASSESSMENT PROCEDURES AND RESULTS SOME SUCCESSFUL IDEAS /ACTIONS / MEASURES MADRID METRO NEW SECURITY PLAN 2

3 Metro de Madrid Extension Stations Length (km)

4 METRO (24,9 Km 13 stations) Light Rail (14 Km.) New Line Mahadahonda Centre - Moncloa (4,4 Km. 2 stations) Line 9 Extension Herrera Oria Mirasierra (2,6 Km. 2 stations) Extension Plan Total 38,9 km. New Line Torrejón n de Ardoz - Chamartín (7,5 Km. 3 stations) Light Rail Puerta de Hierro Majadahonda Las Rozas (10 Km.) Line 11 Extension La Peseta La Fortuna (3,2 Km. 1 station) Line 2 Extension La Elipa Las Rosas (4,6 Km. 4 stations) Line 3 Extension Villaverde Alto El Casar (2,5 Km. 1 station) Light Rail Valdemoro (4 Km.) 4

5 Metro Length (km) Underground Metro Length (km) Stations Trains at rush hour Cars 1,126 2,275 Cars per Km (Millions) Passengers/day (Millions) Passengers/year (Millions) Average Journey per Passenger (Km) Employees 5,627 6,687 Operational Budget M M M 1,037 (2007) 5

6 INTRODUCTION (1) URBAN PUBLIC TRANSPORT SYSTEMS (UPTS) MOVE MILLIONS OF PASSENGERS DAILY INHERENTLY OPEN ENVIRONMENT SPACES DESIGNED TO MOVE HIGH VOLUME OF PEOPLE QUICKLY SECURE UPTS IS COMPLICATED BY THEIR NEED TO BE PRACTICAL AND EFFICIENT IN MANAGING THE FLOW OF PASSENGERS IT IS NECESSARY TO BALANCE PROPER SECURITY AND ACCEPTABLE RESPECT OF CIVIL RIGHTS RECENT TERRORIST ATTACKS SHOW HOW FRAGILE AND VULNERABLE UPTS REMAIN IN THE FUTURE THE CONSEQUENCES COULD BE WORSE IF MORE POWERFUL DEVICES OR CBRN SUBSTANCES WERE DEPLOYED 6

7 INTRODUCTION (2) OUR CUSTOMERS DEMAND TO TRAVEL IN SAFE AND SECURE SYSTEMS PREVENTION OF TERRORIST ACTIVITIES IS THE RESPONSIBILITY OF GOVERNMENTS THE UPTS SECTOR ALSO HAS TO MAKE CONCERTED EFFORTS TO PROTECT ITS PASSENGERS AND INFRASTRUCTURES 7

8 INTRODUCCION (3) Police Forces must have an active role in securing railway networks. Training, coordination with operators and specialization are key factors for success In countries where security is mainly based on private security companies, there must be appropriate training and coordination PROVIDING SECURITY FOR UPTS IS A CHALLENGE FOR ALL PARTIES INVOLVED AND DEPENDS ON THE EFFECTIVE CO- OPERATION BETWEEN ALL OF THEM 8

9 TERRORIST ATTACKS IN MADRID 11M

10 11 th March 2004 TERRORIST ATTACKS IN MADRID Terrorist attack on a Commuter Train Line - RENFE 13 bombs on 4 trains (10 went off) The trains exploded in 3 stations (Atocha,, El Pozo and Santa Eugenia) Rush hour (7:30) 192 dead and 1500 injured All the trains came from Alcalá de Henares Station 10

11 MADRID 11 th MARCH dead and 1,400 injured 4 trains on the Commuter Network 10 explosive devices 11

12 Terrorist Attack Madrid 11-M Téllez 12

13 MADRID 11 th MARCH

14 SO BIG PROBLEMS NEED HUGE RESPONSES IN ORDER TO FIGHT AGAINST THE SITUATION UPTS HAVE TO GET A NEW CULTURE IN SAFETY AND SECURITY MATTERS 14

15 MEASURES TAKEN IN MADRID METRO AFTER 11-M M ATTACKS 15

16 FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M Several different kinds of measures were adopted IMMEDIATE SHORT TERM (2 DAYS) MID TERM (2 WEEKS) LONG TERM 16

17 FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M IMMEDIATE MEASURES Modifications to the surveillance methods in Metro Metro CHECKING OF SURFACE AREAS BEFORE SERVICE OPENING Stations Trains Depots Trains Initial Track Inspection METRO NETWORK CHECKS Stations Trains at line terminus Depots 17

18 FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M IMMEDIATE MEASURES Emergency exits Modifications of the Surveillance operation in Metro INSPECTIONS OF NON-PUBLIC AREAS, TECHNICAL ROOMS AND OFFICES Stations Technical rooms 18

19 INCREASED PRIVATE SECURITY + 22 % FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M SHORT TERM MEASURES (2 DAYS) Ordinary daily service INTRODUCTION OF HIGH-VISIBILITY JACKETS FOR ALL THE SECURITY GUARDS INCREASED POLICE PRESENCE: MUNICIPAL POLICE PATROLS FOR 2 MONTHS 110 AGENTS ALLOCATED Special daily reinforcement MIXED PATROLS OF NATIONAL POLICE SECURITY GUARDS, RANDOM BAG AND LUGGAGE CHECKS Total Increase percentage for the reinforcement Network surveillance 6,934 hours 1,210 hours 8,144 hours Depot and warehouse surveillance 1,128 hours 528 hours 1,656 hours Total 8,062 hours 1,738 hours 9,800 hours

20 FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M SHORT TERM MEASURES (2 DAYS) AWARENESS CAMPAIGN TOGETHER WE CAN IMPROVE SECURITY INFORMATION CAMPAIGN ON THE EXISTENCE OF VIDEO RECORDING SYSTEMS ON TRAINS AND IN STATIONS 20

21 Fight against explosives in the network: Trained dogs Mobile bomb detectors Impossible to monitor 3 million passengers daily : 1 million m 2 area 100 km. of corridors and platforms THUS: RANDOM INSPECTIONS 21

22 FIRST EXCEPTIONAL MEASURES TAKEN IN MADRID METRO AFTER 11-M INVOLVING METRO STAFF IN THE IMPROVEMENT OF SECURITY 22

23 Security Training Security Guards Dog training Use of bomb detection devices Courses given by the Police Metro Staff Security Training See Something, Say Something Campaigns 23

24 Terrorist Threats What responsibilities are the duty of the bodies affected by TERRORIST THREATS regarding Security? Main Responsibility Police Role of the Metropolitan Railway Systems: Collaboration Coordination - Resources Resources: Technical Systems Mock actions Emergency Plans 24

25 Metro Risk Management Establish the Context Objectives of the Company Communicate and Consult Identify the Risks ( Processes- Objectives) Analyze the Risks ( Qualification) Evaluate the Risks (Vulnerability against the objectives) Monitor and Review Treat the Risks (Plans to control it) 25

26 THE SECURITY SYSTEM IN MADRID METRO Fire Train accidents AFTER 11-M Vandalism Sabotage Floods Earthquakes NEW RISK ASSESSMENTS Explosive atmospheres Surface collapses or perforations Acts of Terrorism NEW SECURITY MODEL Security Systems Coordinated Service (SSCS) PEOPLE AND SYSTEM MANAGEMENT 26

27 CONSIDERATIONS (1) The risk analysis process is a key element in order to reduce risks that may affect the service as well as control their effects. The characteristics of the environment and its activities make it especially difficult to assess those risks and implement corrective measures, thus it requires a special treatment. Actions put forward by Operators and the Authorities must be coordinated National, Regional and Local Administrations must show a clear commitment 27

28 CONSIDERATIONS (2) Metro networks are faced every day with different types of criminality: thefts, assaults, acts of vandalism, graffiti... Which affect the quality of service given by operators. Architectural and constructive aspects, security presence, training, implementation of new technologies..., contribute to enhance the feeling of security New developments in security technologies must take place within a collaborative framework, in order to meet the operators needs and give adapted and integral solutions. 28

29 CONSIDERATIONS (3) Training and the implementation of new technologies in crisis management are a key element in order to gain effectiveness in being prepared for and responding to emergencies. R&D Projects such as those supported by the EU Commission regarding infrastructure design and vulnerability assessment constitute an important contribution to mitigate the impact of eventual attacks in metropolitan railway networks 29

30 SAFETY & SECURITY MADRID METRO NEW SECURITY PLAN PEOPLE MANAGEMENT AND SYSTEM MANAGEMENT 30

31 ADDITION OF A NEW SECURITY STEP UP POST COMMAND CENTRE 1 1 Line Security Post Stations Local Control Station Trains 31

32 1 st LEVEL. COMMAND CENTRE C.T.C.. (Centralized( Traffic Control) STATIONS POWER SUPPLY SECURITY Train Traffic Installations control Power supply Security and Safety Alto del Arenal Command Post 32

33 Central Security Control TheThe role of Metro: Coordination of Security & Safety Presence of a Police Officer: Support from and linked with the Central Police Post 33

34 RESULTS BASED ON THE RISK ANALYSIS NECESSARY INVESTMENT Tele-control and Communication Systems Installation Investment Communication network Station Centralized Tele-control System On-board Train Systems Security Systems Installation 5,9 M M 9,9 M M 2,8 M M 18,6 M M CCTV System Barrier System Access Control System Anti-Intruder System Security Patrol Control System Line Security Post Performance Central Command Post Performance On board Train Systems Mobile Communications Network Civil Work Common Infrastructure 16,6 M M 2,9 M M 3,4 M M 3,9 M M 1,4 M M 4,2 M M 2,6 M M 6,6 M M 4,5 M M 10,0 M M 56,1 M M Total investment 74,7 M 34

35 Nuevos Ministerios Av. América Line Security Post Moncloa Pacífico Ventas Alto del Arenal Puerta del Sur Post Command Centre in Alto del Arenal station 35

36 SB12 - LINE12 MORE (+) & BETTER ( ) COMMUNICATION NETWORK (DATA) SB28 - LINE12 SB9 - LINE9 SB25 - LINE9 poeste hsochoa peuropa bercial pverg horia vbernardo ibiza 4-FCEN SB10 LINE10 pespaña ATM / GIGABIT NETWORK 3-PSUR ATM / GIGABIT NETWORK 5-PPIO sblas SB7 - LINE7 ETHERNET NETWORKS IN STATIONS pcastilla ETHERNET NETWORKS IN STATIONS marañon batan ilustrac SB26 LINE10 1-ARE 2-PAC 6-AME WIRELESS NETWORK (WIFI) - TUNNELS AND STATIONS cjardin canal SB23 - LINE7 nminis mcristal ccaminos ventas opera cpmento chueca canillejas pespana sol SB8 LINE8 SB2 - LINE2 SB21 - LINE5 SB5 LINE5 SB3 LINE3 36

37 MORE (+) & BETTER ( ) VIDEO SYSTEMS CCTV DISPLAY LOCAL AND REMOTE RECORDING ON TRAINS AND AT STATIONS MOVEMENT AND OBJECT CONTROL VIDEO SENSOR SMART VIDEO 37

38 Security Posts per Lines - Security Operator Applications Station Installations Control Station Video Client 38

39 SMART VIDEO ANALYSIS SYSTEM VIDEO SENSOR ALARM RECEPTION Video sensor alarm functionality Programmed to protect and watch over an image area under a defined sensitivity condition 39

40 SMART VIDEO ANALYSIS SYSTEM Detection of: Useful functionalities for a Metro system Intrusion in the rails area Detection of stepping over the platform line (trespass of rail platforms) Abandoned objects Unexpected objects Theft of objects Movements in a different sense to the expected one Advanced movement detection People in specific areas out of duty hours Crowds Prowling People counter Toll Access and Exit Control Graffiti Turnstile jump Detection of spilled liquids 40

41 MORE (+)& BETTER ( )( SECURITY SYSTEMS ACCESS CONTROL STATIONS TECHNICAL ROOMS INTRUSION AND BREAK-IN DETECTION SEISMIC DETECTORS VIDEO SENSORS PUSH BUTTONS PATROLLING CONTROL 41

42 RADIOTELEPHONY PA SYSTEM AIR CONDITIONING INFORMATION DISPLAYS VIDEOSURVEILLANCE DISABLED PEOPLE ACCESS BLACK BOX SEMIAUTOMATIC EVACUATION GANGWAY DRIVING AND MAINTENANCE SUPPORT SOFTWARE INFORMATION & COMMAND TRANSMISSION BY DATA BUS New Trains Equipment MICROPROCESSOR CONTROL EQUIPMENT PHOTOLUMINISCENCE M 3 ~ IGBT ANTICLIMBING VIDEO SYSTEM ENTERTAINMENT GANGWAYS IGBT POWER ELECTRONIC EQUIPMENT FIRE DETECTION AND EXTINGUISHING LUGGAGE CHECK-IN (L-8) 42

43 Video Surveillance Systems on Trains 43

44 On-board train video New Functionalities: Video-surveillance of the inside of the train. Viewing on the cab monitors and recording on board Video communication between same train units, via radio Visualisation of the platform the unit is having access to Image recording and extraction Visualisation from other cabs Arrival at platform Video Digitizer Cámara CCTV Coche M2 Coche R2 Coche M1 Cab monitor CCTV Camera Equipo Radio 700 MHz Cámara CCTV Cámara CCTV Equipo Radio 2.4 GHz Cámara CCTV CCTV Camera Maletero Cab monitor Gestor de comunicaciones Video Digitizer 44

45 Real time Images Camera selection New functionalities: Direct and intuitive selection Selection by car number and camera N01 45

46 Event Reception from the Emergency Pull and Door Unlocking 46

47 Real time Images Event Reception from the Emergency Pull and Door Unlocking Alarms are transmitted to Security Posts N01 47

48 Security Patrol Control Contactless Identification Card 48

49 SECURITY IN OUR HANDS A great advance for Operations, Security and Maintenance Video Surveillance Illumination Telephone Megaphone Emergency Exits Robots Ventilation Lifts Access Control Fire Detection Escalators Intercom Intrusion Info System Remote Access Action Plans Facilities Control and CCTV display by means of a PDA 49

50 Facilities Control and CCTV display by means of a PDA 50

51 Use of corridor monitors by the Security Guards to have access to the various station cameras using remote controls 51

52 COORDINATION AND COLLABORATION WITH THE SECURITY FORCES Permanent Contact Frequent meetings at the highest level POLICE STATIONS WITHIN METRO NETWORK Sol Station Nuevos Ministerios Station 52

53 Workshop to discuss the scope 'Call for Demonstration Project "Security of Mass Transportation" (Phase 2)' Security and Safety Urban Public transport Systems People & Systems Management ALAMYS Latin American Association of Metros Aurelio Rojo Madrid Metro Deputy Director General Secretary of ALAMYS