Smoke Detector User Guide

Transcription

1 Smoke Detector User Guide ESUGSC009 Version 1.0 September 2015

2 Legal Notice Usage of this document, and all information (including product information) provided within, are subject to the following terms and conditions, and all applicable laws. If you do not agree with these terms, please do not access or use the remainder of this document. This document contains highly confidential information, which is proprietary to Essence SmartCare Ltd. and/or its affiliates (hereafter, "Essence"). No part of this document's contents may be used, copied, disclosed or conveyed to any third party in any manner whatsoever without prior written permission from Essence. The information included in this document is intended for your knowledge and for negotiation purposes only. Essence makes no implicit representations or warranties with respect to such information. The information included in this document is subject to change without notice. Any decision to rely on the information contained herein shall be at your sole responsibility, and Essence will not accept any liability for your decision to use any information or for any damages resulting therefrom. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you. By using the information contained herein, you agree that the laws of the State of Israel, without regard to principles of conflict of laws, will govern any dispute of any sort that might arise between you and Essence regarding the information contained herein, and any such dispute shall be settled exclusively in the competent courts of Tel Aviv-Jaffa, Israel. All registered or unregistered trademarks, product names, logos and other service marks mentioned within this document are the property of Essence, or their respective owners. Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written authorization of Essence. This document and all of its contents are protected intellectual property of Essence. Any copying, reprinting, reuse, reproduction, adaptation, distribution or translation without the prior written permission of Essence is prohibited. Please check your End User License Agreement (EULA) for terms and conditions All rights reserved to Essence SmartCare Ltd. For more information, please contact: Essence SmartCare Ltd. 12 Abba Eban Avenue, Ackerstein Towers Bldg. D Herzliya Pituach, Israel Tel: Fax:

3 Table of Contents Table of Contents 1. Overview Installation Preparation Required Equipment Location Recommendations Acceptable Structures for SK2 Usage Acceptable Installation Locations Unacceptable Installation Locations Installation Testing the SK Operation Physical Attributes Features Indications Stopping the Alarm Maintenance Replacing the Battery Testing the SK Cleaning the SK Specifications Appendix A Fire Prevention and Safety Appendix B Terms, Abbreviations, and Acronyms Appendix C End User License Agreement and Terms & Conditions Appendix D Care@Home System Terms of Use Care@Home Smoke Detector User Guide 3

4 Overview 1. Overview The Essence Smoke Detector (SK2) is a battery-powered, stand-alone, peripheral device for fire prevention. Designed for ceiling or wall installations, the SK2 is capable of bi-directional RF communications with the Care@Home Control Panel (CP) from a remote location. Figure 1 Essence Smoke Detector The SK2 peripheral device model identification number is ES700SK2. NOTE: The images of batteries included in this User Guide are for illustration purposes only. Only batteries thoroughly tested and approved by Essence should be used to meet the device s specifications. A list of the approved batteries and their specifications is provided in Table 3 on page Care@Home Smoke Detector User Guide

5 Installation Preparation 2. Installation Preparation It is important to determine in which rooms and where in each room to install the SK2 devices so that their positioning is most effective Required Equipment Before beginning, prepare the following equipment: A drill with a standard 3/16 in. (5 mm) bit A standard Phillips screwdriver Two DIN 7982 cross recessed countersunk head tapping screws (3.5 x 16 mm) and dowels - provided Two 1.5V AA alkaline batteries with a nominal life of two years - not provided NOTE: To comply with the UL certification standards, use GP International Ltd. batteries Location Recommendations As a fire prevention device, there are standard locations and conditions for installing the SK Acceptable Structures for SK2 Usage The SK2 is designed for residential units only. The SK2 can be used in a single family home or in an apartment building. In multiple-family buildings, each residential unit should include smoke alarms. The smoke alarms should be installed in the appropriate rooms, according to section below. Smoke alarms installed in common areas, such as on porches or in hallways, may not provide sufficient early warnings for residents. Care@Home Smoke Detector User Guide 5

6 Installation Preparation WARNING! Do not use this alarm in non-residential buildings. Warehouses, industrial buildings, commercial buildings, and other non-residential buildings require special fire detection and alarm systems. The SK2 is not a substitute for a complete fire detection system for places where many people live or work, such as hotels, motels, dormitories, hospitals, nursing homes, and group homes of any kind, even if they once were single family homes. See NFPA 101 (Life Safety Code), NFPA71, 72A, 72B, 72C, 72D and 72E for fire alarm requirements in buildings not defined as households Acceptable Installation Locations For complete coverage, smoke alarms should be installed in all rooms in each residential unit including: Halls and passage ways Storage areas Basements Attics Minimum coverage is one alarm on each floor and another alarm in each sleeping area. For optimal detection, consider the following recommendations when selecting an installation location for the SK2: Install on the ceiling. Install in the hallway outside every separate bedroom area, as shown in Figure 2 below. Install two SK2 devices in homes with two bedroom areas, as shown in Figure 3 below. Figure 2 Single Sleep Area in a Single-floor Residence 6 Care@Home Smoke Detector User Guide

7 Installation Preparation Figure 2 above shows an example of locations for installing smoke alarms in a single residence with one sleep zone. Figure 3 Multiple Sleep Areas in a Single-floor Residence Figure 3 above shows an example of locations for installing smoke alarms in a single-floor residence with more than one sleep zone. Figure 4 Multiple-floor Residence Figure 4 above shows an example of locations for installing smoke alarms in a multiple-floor residence with a smoke alarm installed on each floor and in each bedroom. Install on every floor of a multiple-floor residence, as shown in Figure 4 above. WARNING! Be sure doors or other obstructions do not block the path of smoke to the alarm. Install a minimum of two SK2 devices in any household. Install in every bedroom. Care@Home Smoke Detector User Guide 7

8 Installation Preparation Install at both ends of a bedroom hallway, if the hallway is more than 12 m (40 ft.) long. Install inside every room where one sleeps with the door partly or completely closed. The smoke could be blocked by the door. An SK2 installed in a hallway may not wake up the sleeper if the door is closed. Install in the basement at the bottom of the basement stairwell. For a two-floor residence, install at the top of the stairwell. Install additional SK2 devices in the residence in the following areas Living room Dining room Family room Attic Utility closet Storage rooms Install as close to the center of the ceiling as possible. If not possible, install on the ceiling no closer than 10 cm (4 in.) from any wall or corner. If ceiling mounting is not possible and wall mounting is permitted by the local and state codes, mount on a wall 10 ~ 15 cm (4 to 6 in.) from the ceiling. NOTE: Wall installations are not compatible with the EN standard and are not tested by this standard. In rooms with sloped, peaked, or gabled ceilings, mount the SK2 0.9 m (3 ft.) measured horizontally from the highest point of the ceiling. WARNING! As required by the California State Fire Marshal: "Early warning" fire detection is best achieved by the installation of fire detection equipment in all rooms and areas of the household as follows: A smoke alarm installed in each separate sleeping area (in the vicinity, but outside of the bedrooms) Heat or smoke alarms in the living rooms, dining rooms, bedrooms, kitchens, hallways, attics, furnace rooms, closets, utility and storage rooms, basements, and attached garages. 8 Care@Home Smoke Detector User Guide

9 Installation Preparation Smoke alarms should be installed in accordance with the NFPA Standard 72 (National Fire Protection Association, Battery March Park, Quincy, MA 02169). The NFPA Standard 72, Section 2-4 reads as follows: Smoke alarms shall be installed outside of each separate sleeping area in the immediate vicinity of the bedrooms and on each additional story of the family living unit including basements and excluding crawl spaces and unfinished attics." The provisions of section indicate the minimum number of smoke alarms required by this standard. Essence recommends using additional smoke alarms to obtain increased protection for areas separated by a door from the areas protected by the smoke alarms required under the NFPA Standard 72, Section Unacceptable Installation Locations False alarms occur if smoke alarms are installed where they do not work properly. To avoid false alarms, consider the following guidelines for choosing an installation location. Avoid air streams that have combustion particles. Combustion particles are by-products of something that is burning. A smoke alarm can sense combustion particles in normal air-flow paths. They should be located where air streams bypass kitchens. Avoid areas where combustion particles are present, such as: Kitchens with few windows or poor ventilation Garages where there may be vehicle exhaust Near furnaces Near hot water heaters Near space heaters Do not install less than 6 m (20 ft.) from places where combustion particles are normally present. If a 6 m (20 ft.) distance is not possible, install the SK2 as far away from the combustion particles as possible. Provide good ventilation in such places. Avoid damp or humid areas or near bathrooms with showers: Moisture in the air can enter the detection chamber. Upon cooling, water droplets can cause false alarms. Install the SK2 at least 3 m (10 ft.) from bathrooms. Avoid very cold or very hot areas including unheated buildings and outdoor rooms: If the temperature goes above or below the operating range of the smoke alarm, the SK2 will not work properly. The temperature range for the SK2 is stated in section 6 on page 24. Care@Home Smoke Detector User Guide 9

10 Installation Preparation Avoid very dusty or dirty areas: Dirt and dust can build up in the SK2 s detection chamber, making it overly sensitive. In addition, dust or dirt can block openings to the detection chamber and keep the alarm from detecting smoke. Avoid drafty areas and areas near fresh air vents, air conditioners, heaters, or fans: Fresh air vents and drafts can drive smoke away from smoke alarms. Avoid dead air spaces near the top of a peaked roof or in the corners formed by ceilings and walls: Dead air can prevent smoke from reaching an alarm. Avoid insect-infested areas: If insects enter an alarm s detection chamber, they may cause a false alarm. Avoid installation near fluorescent lights: Electrical discharges from fluorescent lights can cause false alarms. Install SK2 devices at least 1.5 m (5 ft.) from fluorescent lights. 10 Care@Home Smoke Detector User Guide

11 Installation 3. Installation To install an SK2, perform the following procedure: 1. Read sections and before deciding where to install the SK2. 2. Remove the mounting bracket from the SK2 by rotating the bracket counter-clockwise, as in Figure 5 below, to release the bracket tabs. Bracket tabs Figure 5 Release the Mounting Bracket Attached to the SK Place the bracket in the location chosen for installation. Make a pencil mark, in each screw hole, to indicate the location of a dowel and screw. See the screw holes in Figure 6 below. Care@Home Smoke Detector User Guide 11

12 Installation Bracket tabs Mounting screw holes Figure 6 The Mounting Bracket Remove the bracket from the ceiling (or wall). Drill a hole at each of the marks using a 5 mm (3/16-in.) drill bit and insert the dowels. Caution: When you drill the holes, prevent the dust from getting on the SK2. 7. Mount the bracket to the ceiling (or wall) using the screws. WARNING! Do not connect the SK2 to any other alarm or auxiliary device. Connecting anything else to the SK2 prevents the proper operation of the alarm Press the PAIRING button, located on the right edge of the front of the CP, for five seconds. The CP beeps and the ring, around the EMERGENCY button, lights up in Blue with a circular movement effect. Insert the two batteries into the battery compartments, according to the polarity marks (+, -). 12 Care@Home Smoke Detector User Guide

13 Installation Figure 7 The Battery Compartments NOTE: After you insert both batteries into the SK2, the tamper alarm sounds. This means the SK2 is working normally and indicates that the batteries are positioned properly Holding the SK2, move at least 2 m (~6 ft. 7 in.) from the CP. Ensure that the pairing process is successful. The process can have the following results: If the pairing process is successful, the CP beeps and the ring, around the CP EMERGENCY button, blinks Blue three times. If the pairing process is not successful, the CP beeps and the ring lights up Red for two seconds. If the peripheral device is already paired, the CP beeps and the ring lights up alternating between Blue and Red. If no additional peripheral devices can be integrated, as when the CP memory is full, the CP beeps and the ring lights up Red. The CP returns to its previous operation mode automatically following the pairing process. 12. Align the SK2 slots with the bracket tabs, as illustrated in Figure 8 below, and insert the bracket tabs into the SK2 slots. Care@Home Smoke Detector User Guide 13

14 Installation Figure 8 Align Slots 13. Turn the SK2 clockwise on the bracket until you hear a click. Figure 9 Turn SK2 Clockwise to Install 14 Care@Home Smoke Detector User Guide

15 Installation Caution: Do not use the SK2 with smoke detector guards unless the usage has been evaluated and found suitable for the SK Testing the SK2 To test the SK2 and ensure the installation is successful, perform the following procedure: 1. Pull the smoke alarm downward to make sure it is securely attached to the mounting bracket. WARNING! To prevent injury, the SK2 must be securely attached to the ceiling (or wall) in accordance with the installation instructions. 2. Press the TEST/MUTE button, as shown in Figure 10 below, until the alarm sounds. The SK2 emits an alarm if the unit is working properly. TEST/MUTE Button Figure 10 SK2 TEST/MUTE Button Smoke Detector User Guide 15

16 Operation 4. Operation The SK2 senses smoke when the smoke enters the smoke detection chamber. When the SK2 detects smoke: An alarm is sounded. The alarm LED lights up Red. A notification is sent to the CP. If the alarm sounds and you are not testing the SK2, the SK2 may have detected smoke. Proceed as follows: Determine if: The alarm is real There is smoke A possible fire The alarm is false. If the alarm is triggered by smoke from a non-serious event such as smoke from cooking, open a window and fan the air to remove the smoke or dust. The alarm turns off as soon as the air is completely clear of smoke. If the alarm is triggered by a real threat of fire, evacuate as rehearsed and call the fire department Physical Attributes LEDs and TEST/MUTE Button Mounting Bracket Detection Chamber Figure 11 SK2 Physical Attributes The SK2 includes: A smoke-detection chamber An alarm 16 Care@Home Smoke Detector User Guide

17 Operation WARNING! Do not stand close to the SK2 when the alarm sounds. Too much exposure to the buzzer at close range may be harmful to your hearing. A mounting bracket The TEST/MUTE button, as shown in Figure 10 on page 15, enables you to test the SK2 functionality. For more information about the TEST/MUTE button, see section on 5.2 on page 21. Three LEDs to indicate the device status as follows: Power: Green Fault: Yellow Alarm: Red 4.2. Features The following are the characteristics and features of the SK2: RF communications with the CP allows for SMS and notifications. The RF connectivity with the CP can reach 700 m (2,300 ft.) in open air. The SK2 complies with all the following major electromagnetic standards for smoke detectors: Compatibility Interference Safety Security Reliability Environment 4.3. Indications Table 1 below defines the indications represented by the LEDs. The combination of the LED color, flashing or steady LED display, and sounds emitted by the SK2 differentiate between the various situations. Care@Home Smoke Detector User Guide 17

18 Operation Table 1: LED Indications Indications Flashing LED Beep repeats every seconds Actions/Comments Normal operation (default state) Power - Green No sound The battery charge is low. The batteries need to be replaced. The low battery indication can last for up to seven days. Fault Yellow One beep Press the TEST/MUTE button to temporarily stop the LED from flashing for the next 12 hours. The SK2 is not being tested regularly No sound Smoke detection sensitivity is at least 20% below the sensitivity factory setting. One beep Replace the SK2 immediately. A malfunction has occurred. One beep Call a technician. Smoke detection indication Alarm - Red When the SK2 is removed from its bracket, the tamper switch is triggered. The SK2 sounds an audible alarm of 3 beeps, a pause, and then another 3 beeps. A loud continuous tone Push the TEST/MUTE button to suspend the alarm for five minutes. When suspended, the SK2 re-assesses the smoke level. If the smoke has not dissipated, the SK2 sounds the alarm again. Returns to normal state when the SK2 returns to its bracket. NOTE: Certification indications for Smoke Detection: For UL: The SK2 produces three beeps of ½ second (ON) separated by ½ second breaks (OFF), and a 1½ seconds break (OFF). For cul: The SK2 produces a steady audible signal of continuous tone (ON). Alarm event reports are retrieved via the CP. The SK2 only indicates one alarm at a time. The SK2 sounds the alarm according to priority, such as: First priority level: Smoke alarm Second priority level: Tamper alarm The SK2 reverts to the next priority level only when the status of the prior alarm is OFF. 18 Care@Home Smoke Detector User Guide

19 Operation 4.4. Stopping the Alarm WARNING! Never disable the SK2 or remove the battery to stop the alarm. The SK2 turns off the alarm automatically when it no longer senses smoke. To dissipate the smoke, do the following: Open a window (s) in the room where the SK2 is installed. Fan the air around the smoke alarm. If the alarm persists, clean the SK2 as described in section 5.3 on page 22. If the alarm resumes after the SK2 is cleaned, check if the location of the SK2 is the source of the alarm problem. If the location is acceptable, have the SK2 checked for any technical problems. Care@Home Smoke Detector User Guide 19

20 Maintenance 5. Maintenance Maintenance of the SK2 involves maintaining powered batteries and a clean device Replacing the Battery Replace the batteries when the SK2 indicates that the battery charge is low. To replace the battery, perform the following procedure: 1. To remove the SK2 from the mounting-base, as illustrated in Figure 12 below, turn the SK2 counterclockwise until you hear a click. The SK2 is freed from the bracket. Figure 12 Open the Mounted SK2 for Maintenance Remove the old batteries. Insert the new batteries, according to the polarity marks (+, -) in the battery compartment. Align the SK2 slots with the bracket tabs, as illustrated in Figure 8 on page 14, and insert the bracket tabs into the SK2 slots. Turn the SK2 clockwise on the bracket until you hear a click. 20 Care@Home Smoke Detector User Guide

21 Maintenance Figure 13 Return SK2 to Base While Aligning Tabs If the SK2 is not mounted onto the bracket correctly, a loud continuous tone is triggered. Caution: Use only the type and make of battery specified in the device specifications listed in Table 3 on page 25. The SK2 may not operate properly with any other kind of battery Testing the SK2 Test the SK2 once a month or at any time the device appears not to be working. To test the SK2, push firmly on the TEST/MUTE button until the buzzer sounds and all the LEDs flash. The TEST/MUTE button tests all the functions as required by Underwriters Laboratories. Caution: Never use an open flame of any kind to test the SK2. Care@Home Smoke Detector User Guide 21

22 Maintenance If the SK2 is working properly, the three LEDs flash rapidly and continuously and the sound pattern is: For UL: A single pattern of three consecutive pulses of ½ second (ON) separated by ½ second breaks (OFF) For cul: A steady continuous tone (ON) of up to five seconds. If the SK2 beeps and the LED flashes once, the SK2 is not working properly and needs to be repaired or serviced immediately Cleaning the SK2 To keep the SK2 in good working condition, test the SK2 once a month and clean it once a year. To clean the SK2, perform the following procedure. 1. To remove the SK2 from the mounting-base, as illustrated in Figure 12 on page 20, turn the SK2 counter-clockwise until you hear a click. The SK2 is freed from the bracket. 2. Remove the batteries. 3. Remove dust from SK2 as follows: a. Vacuum the dust from the detection chamber, located as shown in Figure 11 on page 16. b. Use the soft brush attachment of the vacuum cleaner to remove dust and dirt from the detection chamber. Caution: Never use water or cleaners to clean the SK2. c. Remove any dust on the SK2 components, especially in the battery compartments. 22 Care@Home Smoke Detector User Guide

23 Maintenance Battery Compartments Figure 14 Clean the SK2 Components Replace the batteries. Align the SK2 slots with the bracket tabs, as illustrated in Figure 8 on page 14, and insert the bracket tabs into the SK2 slots. Turn the SK2 clockwise on the bracket until you hear a click. Test the SK2, as per the instructions in section 5.2 above, to make sure that the SK2 is working properly. Care@Home Smoke Detector User Guide 23

24 Specifications 6. Specifications Below are tables that list the technical specifications for the SK2 and the approved batteries to use for the SK2. Table 2 below lists the technical aspects and data about the SK2. Table 2: Device Technical Specifications Category Specifications Requirements Electrical Power Supply Two 1.5V AA Alkaline batteries, manufactured by Energizer (EN91/LR6/AM3) Voltage and current ratings Nominal voltage: 2.4V Standby time current consumption (@2.4V): 60µA Maximum current consumption (@2.4V): 200mA Nominal Battery Life System Compatibility Two years NOTE: Nominal battery life is computed according to ESI's standard usage parameters. Care@Home Wireless Bi-directional End-to-End bi-directional ESI protocol Modulation and Frequency Nominal Radio Coverage Encoding FSK modulation, MHz in Europe and 916.5MHz in America (factory configured) 700 m (2296 ft.) Open Air Nominal NOTE: Nominal RF coverage is tested over LOS free space in a low interference environment. 32-bit ID, over 4 billion combinations Environmental Humidity Up to 85% non-condensing Operating Ambient Temp. range -0 ~ 49 C ( F) batteries dependent Physical Dimensions Diameter 135 mm (0.44 ft.); Height: 48 mm (0.16 ft.) (including ceiling/wall mount) Weight Color Mounting Alarm 214 g (0.47 lb.) (including batteries) Glossy White Standard ESI 2-screws ceiling/wall mount A piezoelectric buzzer of 85 db at 3 m 24 Care@Home Smoke Detector User Guide

25 Specifications Indications Normal operation Green LED flashes once every seconds Low battery warning Low sensitivity of detector Improper installation Alarm sounds once every seconds Yellow LED flashes once every seconds Alarm sounds once every seconds Yellow LED flashes twice every seconds Alarm produces a loud continuous tone Yellow LED lit continuously Test pass Alarm generates 3 beeps, Yellow LED flashes rapidly 8 times Test fail The combination of the alarm and the LED indicate the specific problem Security and Safety Tamper Feature Loud continuous sound is triggered and the LED flashes continuously Connectivity Failure Device Identification Alarm functions even if gateway cannot be accessed Unique electronic serial number Compliance with Standards CE, FCC, IC, UL, cul Table 3 below defines the technical data about the batteries tested and approved by Essence for the SK2. Table 3: Battery Specifications Device Essence Part No. Quantity Voltage Type Chemistry Approved Manufacturer Battery Life Smoke Detector ES700SK V AA Alkaline Energizer, Duracell, GP Two years Care@Home Smoke Detector User Guide 25

26 Fire Prevention and Safety Appendix A Fire Prevention and Safety Prevention and Planning Installing smoke detectors is only one step in protecting a residence from fire. Similarly, the smoke detector increases the probability that all residents can escape safely in the event of a fire. To reduce the likelihood of fires, implement the following tips: Install smoke alarms properly. Follow all the instructions in this manual. Keep the smoke detectors clean and test them every month. Replace a smoke alarm immediately if it is not working properly. Follow fire safety rules and prevent hazardous situations, as follows: Use smoking materials properly. Never smoke in bed. Keep matches and cigarette lighters away from children. Store flammable materials in proper containers. Never use them near an open flame or sparks. Keep electrical appliances in good condition. Do not overload electrical circuits. Keep stoves, fireplaces, chimneys, and barbecue grills grease free. Make sure they are properly installed and away from combustible materials. Keep portable heaters and open flames such as candles away from combustible materials. Do not allow rubbish to accumulate. Keep a supply of extra batteries available for the battery-powered smoke detectors. Explain to the children what the smoke alarm signal means. Develop a family escape plan and practice it with the family. Draw a floor plan of the residence and find at least two ways to exit each room. There should be a way to exit each bedroom without opening the door. Teach the children that they must be prepared to leave the home by themselves if necessary. Show the children how to check to see if doors are hot before opening them. Show the children how to stay close to the floor and crawl if necessary. Show the children how to use the alternate exit if the door is hot and should not be opened. 26 Care@Home Smoke Detector User Guide

27 Fire Prevention and Safety Decide on a meeting place that is a safe distance from the residence. Make sure that all the children understand that they should go to the meeting place and wait there, in the event of a fire. Hold fire drills at least every six months to make sure that everyone knows what to do to escape safely, even small children. Know where to go to call the fire department from outside the residence. Obtain emergency equipment, such as fire extinguishers, and teach the children to use the equipment properly. How to Escape if a Fire Occurs Review the following rules with the children each time there is a fire drill. Stay calm and try not to panic. Their safe escape may depend on thinking clearly and remembering what they have practiced. Get out of the house as quickly as possible. Follow a planned escape route. Do not stop to collect anything or to get dressed. Feel the doors to see if they are hot. If they are not hot, open them carefully. Do not open a door that is hot. Use an alternate escape route. Stay close to the floor. Smoke and hot gas rise. Cover your nose and mouth with a wet or damp cloth. Take short, shallow breaths. Keep doors and windows closed. Open them only to escape. Meet at the planned meeting place, after leaving the house. Call the fire department as soon as possible from outside the residence. Give the emergency operator a name and address. Never go back inside a burning building. Contact the local fire department to get more information on how to prevent fires in the residence. Limitations of Smoke Alarms Although smoke detectors and alarms play a key role in reducing damage resulting from home fires, they can only work if they are properly located, installed, and maintained. Smoke alarms may not be heard if residents are hearing impaired. Special smoke alarms, such as those with both visual and audible alarms, should be installed for hearing impaired residents. Care@Home Smoke Detector User Guide 27

28 Fire Prevention and Safety Smoke alarms may not waken individuals who are sound sleepers. If the sound of the smoke alarm does not easily wake up children or other family members, or if there are infants or family members with mobility limitations, make sure someone is assigned to assist them in the event of an emergency or a fire drill. 28 Care@Home Smoke Detector User Guide

29 Terms, Abbreviations, and Acronyms Appendix B Terms, Abbreviations, and Acronyms Table 4 Terms, Abbreviations, and Acronyms Term 3G AES API APN ASP CP DIY DMZ ECS FCC FL FTP GPRS Description 3G is a short for 3 rd Generation. This is a term used to represent the 3rd generation of mobile telecommunications technology. Advanced Encryption Standard. A specification for the encryption of electronic data in a symmetric-key encryption format based on a design principle known as a substitution-permutation network, and is fast in both software and hardware. Application Programming Interface. Access Point Name. The name of a gateway between a GPRS (or 3G, etc.) mobile network and another computer network, frequently the public Internet. Active Server Pages. Microsoft's first server-side script engine for dynamically generated web pages. An Essence Term. Control Panel. Do-It-Yourself Demilitarized Zone. In computer security, a DMZ is a physical or logical sub-network that contains and exposes an organization's external-facing services to a larger and untrusted network, usually the Internet. The purpose of a DMZ is to add an additional layer of security to an organization's local area network (LAN). An Essence Term. Essence Connect Server. Federal Communications Commission. An institute that regulates interstate (USA) and international communications via radio. An Essence Term. A Flood Detector peripheral device. File Transfer Protocol. A standard network protocol used to transfer files from one host to another host over a TCP-based network, such as the Internet. General Packet Radio Service. A packet oriented mobile data service on the 2G and 3G cellular communication system's global system for mobile communications (GSM). Care@Home Smoke Detector User Guide 29

30 Terms, Abbreviations, and Acronyms Term GSM IPD KF LSU MGL/MGLS OS PIR RF RFID RIA RSU SHA-1 SIM SK2 SMPP SMS Description Global System for Mobile Communications. A standard set developed by the European Telecommunications Standards Institute (ETSI). The GSM standard describes protocols developed for second generation (2G) digital cellular networks which are used by mobile phones. An Essence Term. A Motion Indoor Photo Detector peripheral device. Also referred to as Camera. An Essence Term. A Key Fob peripheral device. An Essence Term. Local Software Update. An Essence Term. An Indoor Magnetic Sensor peripheral device. Operating System. Software that manages computers basic functions. An Essence Term. A Motion Detector peripheral device. Radio Frequency. Radio-Frequency Identification. A wireless, non-contact system using radio signals to transfer data from a tag attached to an object for automatic identification. Rich Internet Application. Web application with many characteristics of desktop application software. Typically delivered by way of a site-specific browser, a browser plug-in, an independent sandbox, extensive use of JavaScript, or a virtual machine. Remote Software Update Secure Hash Algorithm. In cryptography, SHA-1 is a cryptographic hash function designed by the US National Security Agency and published by the US NIST as a U.S. Federal Information Processing Standard. A small card placed in a mobile phone in order to identify the phone to the cellular carrier. An Essence Term. A Smoke Detector peripheral device. Short Message Peer-to-Peer. An open, industry standard protocol designed to provide a flexible data communication interface for the transfer of short message data between External Short Messaging Entities (ESME), Routing Entities (RE) and Message Centers. A text message on a mobile device. 30 Care@Home Smoke Detector User Guide

31 Terms, Abbreviations, and Acronyms Term SMSC SMTP SOAP SRN SSL STUN Telnet TR5 UT VPN Description Short Message Service Center. A cellular operator s infrastructure for sending/receiving SMS messages. When sending SMS messages, the user may connect directly to a provider s infrastructure for this purpose. Simple Mail Transfer Protocol. An Internet standard for transmission. Simple Object Access Protocol. A protocol specification created for exchanging structured information in the implementation of Web Services in computer networks. An Essence Term. An Indoor Siren peripheral device. Secure Sockets Layer. A protocol that provides secure communication over the Internet. Session Traversal Utilities for NAT. STUN is a standardized set of methods and a network protocol to allow an end host to discover its public IP address if it is located behind a NAT. STUN is used to permit NAT traversal for applications of real-time voice, video, messaging, and other interactive IP communications. STUN is documented in RFC STUN is intended to be a tool to be used by other protocols, such as ICE. Telnet is a network protocol that allows users to log into other computers on the same network. An Essence Term. A Tag Reader wireless access control peripheral device. An Essence Term. A Universal Transmitter peripheral device. Virtual Private Network. VPN extends a private network across a public network, such as the Internet. The Virtual Private Network enables a computer to send and receive data across shared or public networks as if it were directly connected to the private network, while benefitting from the functionality, security and management policies of the private network. Care@Home Smoke Detector User Guide 31

32 End User License Agreement and Terms & Conditions Appendix C End User License Agreement and Terms & Conditions BY USING THE APPLICATION AND/OR THE SOFTWARE, YOU INDICATE YOUR AGREEMENT WITH THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE END USER LICENSE AGREEMENT and THE TERMS AND CONDITIONS, (hereinafter called the Terms and Conditions ), DO NOT USE THE APPLICATION AND/OR THE SOFTWARE. _Definitions_ The following terms will have the meaning ascribed to them in this Terms and Conditions: The Company : Essence SmartCare Ltd. The System : related social alarm product(s) and monitoring applications, products and solutions for home or any control systems or any part thereof. Device : A mobile phone, personal computer, tablet or any other device or any other application interface that you own and/or use and/or hold and/or control, which may enable access to third parties services and applications. Service Provider : the entity (not being the Company) that provides services and/or call-center services and/or other services through the System and enables you to use the Application. Monitored Party : the third party whose activities of daily living are being monitored. The Company provides a user interface application (including any updates and/or upgrades and/or patches thereto) subject always to the terms hereto for monitoring and/or controlling the System via your Device(s) (hereinafter, respectively, the Application ). By downloading the Application, installing or using the Application or any part thereof, you irrevocably agree to the following terms and conditions in this Terms and Conditions. Certain information about you or otherwise is subject to the Privacy Policy; for more information, see the full Privacy Policy at ADDENDUM A. _Article I SCOPE OF USE_ a. The Company grants you non-exclusive, non-transferable, non-sub-licensable, non-assignable, limited right to use the Application solely and exclusively for your personal use via your Device(s) license for the intended purpose of monitoring the consenting Monitored Party for a limited time period as specified herein below (the License ). For the avoidance of doubt, the License allows you to install and use the Application on several Devices provided that such are owned at all times solely by you; b. You agree that you shall be solely responsible for (and that the Company has no responsibility to you or to any third party) the use of the Application, for any breach of the obligations under the Terms and Conditions, and for the consequences (including any loss or damage which the Company and/or you and/or any third party may suffer and/or incur) as a result of any such breach. c. As a condition to using the Application, you agree that certain updates, upgrades and/or patches to the Application may be automatically received and installed on your Device(s) from time to time. d. As a condition to using the Application, you agree that you will receive certain messages from the Company and/or the Service Provider and/or the System, including notifications sent from the System to your Device(s); modifications, improvements and patches of the Application; information with respect to the Company's other products; personalized information, including advertisements, from third parties, unless you elect not to receive such third party contents ( opt out ); and such other messages as the Company believes may be to your benefit or interest from time to time. _Article II PROPRIETARY RIGHTS_ a. You hereby agree and acknowledge that (a) the Application contains Intellectual Property Rights as well as other proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) The Company owns all rights, title and interest in and to the Application and content, including without limitation upgrade, modification thereto including without limitation all Intellectual Property Rights therein and thereto. Intellectual Property Rights means any and all rights existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide. You agree that you will not, and will not allow any third party to, (1) copy, sell, license, distribute, transfer, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble or otherwise attempt to derive source code from the Application or content that may be presented or accessed through the Application for any purpose, without the express written consent of the Company, (2) take any action to circumvent or defeat the security or content usage rules provided, deployed or enforced by any functionality (including without limitation digital rights management functionality) contained in the Application, (3) use the Application to access, copy, transfer or retransmit content in violation of any law or third party rights, or (4) remove, obscure, or alter the Company's copyright notices, trademarks, logos or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through the Application. b. USERNAME AND PASSWORD: In order to access and use the Application you must obtain a valid username and password. You are solely responsible for maintaining the confidentiality of your username and password. For security reasons and to avoid unauthorized access, you are required to logout in an orderly manner from the Application at the end of each session. In any case, the Company shall not be liable for any damage or loss of any kind or nature incurred and/or suffered by you and/or by any third party as a result of the Application being accessed and/or used by unauthorized user/s. c. TERMINATION: The License is effective until terminated by the Company for any reason whatsoever (including without limitation in case that the agreement between the Company and the Service Provider expires or terminates for any reason), and will terminate automatically without notice from the Company if you fail to comply with any Terms and Conditions; in any such event the Company may block you from using and/or accessing the Application and you shall not have any claim against the Company in connection with such restriction. _Article III DISCLAIMER OF WARRANTIES_ a. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE APPLICATION IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON- INFRINGEMENT OF THIRD PARTY RIGHTS. THE COMPANY DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE APPLICATION, THAT THE FUNCTIONS CONTAINED IN, OR PERFORMED OR PROVIDED BY THE APPLICATION WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE APPLICATION WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE APPLICATION WILL BE CORRECTED. THE COMPANY DOES NOT WARRANT THAT THE APPLICATION SHALL BE COMPATIBLE WITH EACH WEB BROWSER (AND EACH VERSION THEREOF) AND YOU ARE SOLELY RESPONSIBLE FOR OBTAINING A BROWSER SUPPORTING THE APPLICATION FROM YOUR APPLICABLE PROVIDER. USAGE OF THE APPLICATION MAY REQUIRE DOWNLOADING AND INSTALLING A THIRD PARTY SOFTWARE (E.G., PDF VIEWER APPLICATION) AND YOU ARE SOLELY RESPONSIBLE FOR OBTAINING SUCH THIRD PARTY SOFTWARE, WITH COMPANY ASSUMING NO LIABILITY WHATSOEVER IN CONNECTION WITH SUCH SOFTWARE INCLUDING ITS AVAILABILITY (OR LACK THEREOF), PERFORMANCE, COST, OR ANY RESULTS CAUSED BY THE OPERATION OF SUCH SOFTWARE. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY THE COMPANY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY, OTHER THAN SUCH AS EXPLICITLY SET FORTH IN WRITING IN THESE TERMS AND CONDITIONS. SHOULD THE APPLICATION PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. b. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE(S), OR LOSS OF DATA THAT RESULTS FROM USING THE APPLICATION. c. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY THAT SOME OR ALL OF THE INFORMATION SENT VIA THE APPLICATION WILL BE SENT AND/OR REACH THE INTENDED RECIPIENT AND/OR NOT BE SENT AND/OR NOT REACH OTHER THIRD PARTIES, IN WHICH CASE THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED AND/OR SUFFERED BY YOU AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF. d. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY THAT THE APPLICATION WILL SUCCESSFULLY PROVIDE NOTICES TO YOUR DEVICE OR TO YOUR SERVICE PROVIDER, NOR THAT THE SYSTEM AND/OR ANY PART OF THE SYSTEM WILL SUCCESSFULLY TRIGGER NOTICES OR OTHERWISE WILL CONFORM OR OPERATE, IN WHICH CASE THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED AND/OR SUFFERED BY YOU AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF. e. YOU EXPRESSLY DECLARE: THAT YOU HAVE RECEIVED THE MONITORED PARTY S PRIOR WRITTEN CONSENT TO VIEW AND/OR MONITOR THE SYSTEM INFORMATION AS DEFINED HEREIN; THAT YOU WILL TREAT THE SYSTEM INFORMATION WITH THE UPMOST DISCRETION; AND, THAT YOU WILL NOT STORE AND/OR SHARE AND/OR PUBLISH THE SYSTEM INFORMATION OR ANY PART THEREOF. YOU 32 Care@Home Smoke Detector User Guide

33 End User License Agreement and Terms & Conditions UNDERSTAND AND AGREE THAT THE INFORMATION GATHERED AND/OR STORED BY THE SYSTEM OR THE APPLICATION (THE INFORMATION ) (INCLUDING BUT NOT LIMITED TO VIDEO SEGMENTS FILMED AND/OR STORED AND OR GATHERED BY THE SYSTEM (THE VIDEO SEGMENTS ) (THE INFORMATION AND THE VIDEO SEGMENTS COLLECTIVELY TOGETHER: THE SYSTEM INFORMATION ) IS STORED ON THE COMPANY'S AND/OR THE SERVICE PROVIDER SERVERS. THE SYSTEM INFORMATION INCLUDING THE VIDEO SEGMENTS IS THE SOLE PROPERTY OF THE COMPANY AND/OR THE SERVICE PROVIDER IN ACCORDANCE WITH THE AGREEMENTS BETWEEN THE COMPANY AND THE SERVICE PROVIDER.THE COMPANY SHALL HAVE ACCESS TO ALL OF THE SYSTEM INFORMATION AT COMPANY S SOLE DISCRETION AND SHALL, FROM TIME TO TIME, AT THE REQUEST OF THE SERVICE PROVIDER FOR SUPPORT, MAINTENANCE, SYSTEM UPGRADES OR MODIFICATIONS AND ALIKE, REVIEW THE VIDEO SEGMENTS. COMPANY SHALL NOT LET OTHER PARTIES (OTHER THAN THE SERVICE PROVIDER) REVIEW THE VIDEO SEGMENTS, WITHOUT YOUR OR THE MONITORED PARTY S PRIOR CONSENT, EXCLUDING DISCLOSURE THAT IS REQUIRED BY LAW, REGULATION OR ORDER OF A COMPETENT AUTHORITY. f. YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE COMPANY CANNOT ASSURE AND TAKES NO RESPONSIBILITY FOR MEASURES TAKEN AND/OR NOT TAKEN BY YOUR SERVICE PROVIDER IN ORDER TO PROTECT THE SYSTEM INFORMATION, AND IN NO CASE WILL THE COMPANY BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED AND/OR SUFFERED BY YOU AND/OR THE MONITORED PARTY AND/OR BY ANY THIRD PARTY IN CASE THE SYSTEM INFORMATION GATHERED AND/OR STORED BY YOUR SERVICE PROVIDER IS EXPOSED TO THIRD PARTIES. g. YOU EXPRESSLY UNDERSTAND AND AGREE THAT ALTHOUGH THE COMPANY WILL TAKE REASONABLE MEASURES IN ORDER TO PROTECT THE SYSTEM INFORMATION STORED ON THE COMPANY'S SERVERS AND PREVENT PENETRATION OF THE COMPANY'S SERVERS BY THIRD PARTIES, THERE IS A POSSIBILITY THAT SOME OR ALL OF THE SYSTEM INFORMATION MAY, FOR WHATEVER REASON, WITHOUT THE COMPANY'S AND/OR YOUR SERVICE PROVIDER'S CONSENT, BE EXPOSED TO THIRD PARTIES, IN WHICH CASE THE COMPANY WILL NOT BE LIABLE FOR ANY DAMAGE AND/OR LOSS OF ANY KIND OR NATURE INCURRED AND/OR SUFFERED BY YOU AND/OR THE MONITORED PARTY AND/OR BY ANY THIRD PARTY AS A RESULT THEREOF. h. YOU EXPLICITLY ACKNOWLEDGE THAT THE APPLICATION: (I) ENABLES AND PROVIDES THE TRACKING AND MONITORING ITS USERS, AS WELL AS THIRD PARTIES ACTIVITIES, INCLUDING WITHOUT LIMITATION, THEIR WHEREABOUTS, DAILY ACTIVITIES AND HABITS, WHETHER BY VISUAL OR BY OTHER TYPES OF METHODS (THE DATA ); (II) ENABLES AND PROVIDES THE ABILITY TO COLLECT AND COMPILE, AND ANALYZE THE DATA; (III) MAY FACILITATE, ENABLE OR OTHERWISE ASSIST GENERATION OF FILES CONTAINING THE DATA; (IV) ENABLE AND ALLOW FURTHER USES AND ACTIVITIES FOR WHICH YOU WERE ADVISED AND MADE AWARE OF BY THE COMPANY OR THE SERVICE PROVIDER OR BY ANY OTHER MEANS BECOME AWARE OF FROM TIME TO TIME. i. YOU EXPLICITLY ACKNOWLEDGE THAT USE OF THE APPLICATION MAY VIOLATE OR INFRINGE UPON YOUR AND/OR THIRD PARTIES RIGHTS (INCLUDING THE MONITORED PARTY), INCLUDING WITHOUT LIMITATION THE RIGHT FOR PRIVACY. j. YOU EXPLICITLY ACKNOWLEDGE THAT THE APPLICATION IS NOT A MEDICAL OR LIFESAVING DEVICE, PRODUCT OR SERVICE; DOES NOT PROVIDE ANY MEDICAL, LIFE SAVING OR OTHERWISE PREEMPTIVE MEASURE AGAINST INJURY OR OTHERWISE BODILY HARM OR DEATH; NOR ASSUME IN ANY WAY TO REPLACE OR BE IN LIEU OF ANY SUCH. j. IN ADDITION TO AND WITHOUT DEROGATING FROM ANY AND ALL OTHER LIMITATION OF LIABILITY PROVISIONS HEREIN, IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INCIDENTAL, INDIRECT, COLLATERAL, SPECIAL, THIRD-PARTY, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR LOSSES OF ANY KIND. EXCLUDED DAMAGES OR LOSSES INCLUDE, BUT ARE NOT LIMITED TO, BODILY INJURY AND/OR DEATH, COST OF REMOVAL OR REINSTALLATION, ANCILLARY COSTS TO THE PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, LABOR COSTS, LOSS OF GOODWILL, LOSS OF PROFITS, LOSS OF SAVINGS, LOSS OF USE, LOSS OF DATA, OR BUSINESS INTERRUPTION, OR OTHER PECUNIARY LOSS ARISING OUT OF THE USE OF THE APPLICATION, OR OTHERWISE ARISING OUT OF, OR IN CONNECTION WITH, THESE TERMS AND CONDITIONS, WHETHER OR NOT COMPANY WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. _Article IV SYSTEM AND SERVICE LIMITATIONS_ a. The Application is designed to provide information regarding the Monitored Party and related and/or additional activities and as such may be provided from time to time. Company shall have no responsibility for failure of data transmission, corruption or unauthorized access. b. You are responsible for supplying high speed Internet access. Company does not provide Internet service; maintain Internet connection, wireless access or communication pathways, computer, smart phone, electric current connection or supply. As long as the Service Provider makes payments to the Company for remote access for your use of the Application as well as to the System, Company will authorize your access. Company is not responsible for your access to the Internet or any interruption of service or down time of remote access caused by loss of Internet service, radio or cellular or any other mode of communication used by you for the Application and the access of the System. You acknowledge that the System can be non-functional or compromised if the Internet codes or devices used for access are lost or accessed by others and Company shall have no liability for such third party unauthorized access. Company is not responsible for the security or privacy of any wireless network system or router. Wireless systems can be accessed by others, and it is your responsibility to secure access to the system with pass codes and lock outs. c. The Application is designed to utilize your enabled cellular Device to access the System. The Device will work only in areas where the cellular service has coverage and Company has no control over such coverage. Company is authorized to record and maintain audio transmissions, data and communications, and shall be the exclusive owner of such property. You are responsible for all permits and permit fees, if any, and agree to file for and maintain any permits required by applicable law and indemnify or reimburse Company for any fines relating to permits. Should Company be required by existing or hereafter enacted law to perform any service or furnish any material not specifically covered by this Terms and Conditions you agree to pay Company for such service or material Company does not monitor signals and communications received by or from your enabled cellular device excluding information regarding login/ logout from the Application and all Application usage. d. You acknowledge that signals which are transmitted over telephone lines, wire, air waves, internet, VOIP, or other modes of communication pass through communication networks wholly beyond the control of Company and are not maintained by Company and Company shall not be responsible for any failure which prevents transmission signals from reaching your Internet enabled Device or damages arising therefrom, or for data corruption, theft or viruses to your Internet enabled Device. _Article V INDEMNITY_ To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless the Company, its affiliates and their respective directors, officers, employees, representatives and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including attorneys fees) arising out of or accruing from your use of the Application, including your downloading, installation, or use of the Application, or your violation of the Terms and Conditions. _Article VI MODIFICATION_ The Company reserves the right to modify without prior notice the Application, and the Terms and Conditions governing its use, at any time, including but not limited to charge fees in order to access and/or use the Application. The Company also reserves the right to terminate any or part of the Application or any use thereof at any time on its sole discretion without prior notice. _Article VII LICENSE CHANGES_ a. The Company reserves the right to update and change, from time to time, these Terms and Conditions and all documents incorporated by reference. At all times, you can find the most recent version of the Terms & Conditions on the Company s website or request a copy from Company s support team. Use of the Application after such change constitutes acceptance of such changes. b. This Terms and Conditions, and any new versions, between the Company and you, cover all your use of the Application, including, without limitation, the Application. You can accept this Terms & Conditions by clicking on such acceptance buttons or links as may be designated by the Company. If you disagree with any of the terms below, the Company does not grant you a license to use the Application. _Article VIII MISCELLANEOUS_ a. Your contractual relationship with your Service Provider and/or other third parties, including payment, delivery of goods or services, and any other terms, conditions, privacy policies, warranties or representations associated with such dealings, are solely between you and such provider and/or third party. You agree that the Company will not be responsible or liable for any loss and/or damage of any kind or nature incurred and/or suffered by you and/or any third party as a result of the presence of such provider and/or third parties on the Application. b. These Terms and Conditions constitute the entire agreement and understanding between you and the Company relating to the Application and govern your use of the Application, and completely replace and supersede any prior or contemporaneous agreements between you and the Company regarding the Application. c. The failure of the Company to exercise or enforce any right or provision of these Terms and Conditions does not constitute a waiver of such right or provision, which will still be available to the Company. d. The provisions of these Terms and Conditions are independent of and severable from each other. If any provision is found to be invalid or unenforceable for any reason, that provision shall be deemed modified to the extent necessary to make it valid and operative, or if it cannot be so modified or eliminated, the remainder of these Terms and Conditions shall continue in full force and effect as if these Terms and Conditions had been signed with the invalid portion so modified or eliminated. e. These Terms and Conditions and your limited relationship which is only specified herein with the Company under these Terms and Conditions will be governed by the laws of the State of Israel without regard to its conflict of laws provisions. You and the Company agree to submit to the exclusive jurisdiction of the courts located within the Tel-Aviv district, Israel, to resolve any legal matter arising from these Terms and Conditions. _ADDENDUM A PRIVACY POLICY_ Company is providing this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of information we receive when you do either of the following: All terms shall have the same meaning as defined in the Terms and Conditions to which this Addendum A is part hereof. You visit the Company website (the Site ) or the Service Provider s website. Care@Home Smoke Detector User Guide 33