WHAT S NEW OUT OF THE BOX?
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1 WHAT S NEW OUT OF THE BOX? An alarm system in a box. No wires and no phone line to cut. High performance outdoor wireless accessories with 2,000 ft. range. 7/29/06 0
2 CONTENTS tell.on.u SECTION 1: the tattletale alarm unit Wh at is it an d h ow does it w ork? Set- u p g u ide Specif ication s h eets SECTION 2: sensors and accessories SECTION 4: forms Acces s ory O verview an d Specif ication Sh eets SECTION 3: troubleshooting Freq u en tly As k ed Q u es tion s Common f orms Activation Sh eet Alarm M on itorin g Ag reemen t Cu s tomer Ch an g e Sh eet Accou n t Su s pen s ion N otice Z on e D es cription Form Warran ty SECTION 5: sales tools How to demon s trate th e produ ct Sales Tech Q u iz Tes timon ials tattletale portable alarm system s,inc Fros t R d. Wes terville, O h io w w w.tattletalealarm.com
3 CONTENTS tell.on.u SECTION 1: the tattletale alarm unit What is it and how does it work? Set-up guide Specification sheet tattletale portable alarm systems, inc Frost Rd. Westerville, Ohio
4 DEALER INFORMATION SMART really means... No phone line to cut TELL.O N.U
5 TATTLETALE CONCEPT 10
6 unbeatable instant cell-burst; no phone line to cut portable You own it; move it anywhere. long-range instant protects indoors AND outdoors Get it today. Use it tonight.
7 W HAT HAPPENS W HEN THERE IS AN ALARM? instant 1 data packet 2 existing cell network 3 central monitoring 4 response
8 SET-UP INSTRUCTIONS PLUG IT IN Simply plug the tattletale alarm unit into AC power and it will automatically find the nearest cell tower;. The built-in PIR motion detector will begin to look for trouble and the wireless receiver will begin "talking" to its wireless sensors. FILL OUT ACTIVATION FORM Fax the completed form to A tattletale representative will call you to confirm that your monitoring is active. LOCATE THE SENSORS Place the sensors that come with your unit in areas that you want to protect. Each sensor is preprogrammed to work only with your tattletale unit. Set-up instructions are included with each individual accessory. TEST YOUR PROTECTION Call us at TELL.ON.U and indicate that you would like to test your system. We will take it from there.
9 Set-up Guide Protec t anything, anywhere, anytime. c ell burst
10 Built-in Features ALARM SYSTEM IN A BOX 1.2 watt Cellemetry radio PIR motion 115 db Siren Safety strobe light Lighted keypad senses heat and motion up to 35 away like a police siren directs authorities to location and indicates alarm ev ent arm/disarm AUTOMATIC SAFETY FEATURES Instant wireless transmission Rattlesnake tamper sensor 10 hour battery back-up tattletale dispatch safest alarm signal -.6 seconds fast instantly trips alarm when attacked - only when alarm is armed works when the power is off calls when the battery is low 24/7 nationwide wireless monitoring STATUS LIGHTS Z ONE LIGHTS tattletale represented by a z one light. Z one lights tell the Every sensor on your tattletale alarm system is FLASHING = ALARM SENT status of the individual sensors. NOTE: Z one 3 ON = ALARM RECEIVED always represents the on-board motion detector. power ON = POWER OK FLASHING = BATTERY LOW RAPID FLASHING = OUT OF RANGE OR LOW BATTERY IN SENSOR OFF = NO AC POWER SLOW FLASH = SENSOR IS BEING TRIPPED OR armed SENSOR IS OPEN OR ON = ALARM IS ARMED SENSOR IS MISSING/OUT OF RANGE FLASHING = NO DELAY SOLID LIGHT = Z ONE IS BYPASSED ready ON = READY TO ARM OFF = ACCESSORY IS TRIPPED OFF = NO ACTIVITY OR ALL SENSORS CLOSED CHECK Z ONE LIGHTS cell OFF = NO CELL SIGNAL FLASHING = ADEQUATE CELL SIGNAL ON = FULL CELL SIGNAL IMPORTANT: NO CELL SERVICE MEANS NO PROTECTION! CHECK THE CELL LIGHT EVERY TIME YOU ARM THE UNIT.
11 Completing this form is critical to activating the system. tattletale will call you to confirm that your system has been activated within one business day after receipt of this sheet and will test the system with you. Until we test your system with you, your alarm is NOT monitored. If you have not received confirmation that your system is active or if you have any other questions, call tattletale at tell.on.u ALARM DEALERS ONLY This section must be completed by the alarm dealer if the alarm dealer is providing monitoring services. Activating your instant wireless protection. F AX THIS SHEET TO PREMISE INFORMATION BILLING INFORMATION NATIONWIDE WIRELESS MONITORING AGREEMENT Company name Type of location: home job site business Time z one : W e will call this phone number first to verify any alarm: ( ) - Are there any special instructions that will help the authorities find your location? Y OUR MOB IL E P HONE NUMB ER P hone Name P hone Name P hone Name Address City State Zip E Mail We will call this list, in order EMERGENCY CONTACT LIST ( ) - ( ) - ( ) - ALARM DEALER INFORMATION P hone # F ax # ADI Dealer # HOME CEL L P AGER HOME CEL L P AGER Attention Address City State Zip P hone ( ) F ax ( ) - credit card number In theeventofan alarmevent tattletale willcall, in order: 1. Premise (where the alarm unit is located) Phone # 2. Local Police Department 3. Your Emergency Contact List Do you wish to change this order? If so indicate your preferred order by numbering the adjacent box es. serial number Copy the serial number from the label on the bottom of your unit: password Create a password (4-10 characters) The P assword will be used to verify your identity to the tattletale operator. Use only common words that are not subject to misunderstanding. No profanity, please. ALARM MONITORING STATION Monitoring Station Receiver Phone Number CUSTOMER SIGNATIURE P olice and F ire (L ocal numbers only.the police cannot dispatch from 911) L ocal P olice Department P hone L ocal F ire Department P hone 12 $35/mo. = $420 IF Y OU NEED ADDITIONAL MONTHS: $35/mo. = $ Certain cities and municipalities may require you to obtain a permit for a nominal fee before installing a monitored security product. In cities where permits are required, if you do not have a current permit,the police or fire departments will not respond and/or fines may be levied. permit number TOTAL = $ B y signing this agreement you ack nowledge that you have read, understand and agree to the terms and conditions stated on the Alarm Monitoring Agreementlocatedontheback ofthispage. Y oualsoack nowledgethatyou have the authority to ex ecute this agreement and to agree to these terms and conditions on behalf of the corporate entity, if any, listed above. UPLINK AND CUSTOMER CARE AGREEMENT You must fill out the BILLING INFORMATION section to initiate this agreement. 12 $7.95/mo. = $95.40 IF Y OU NEED ADDITIONAL MONTHS: $7.95/mo. = $ TOTAL = $ DATE Y ou ack nowledge that you have the authority to ex ecute this agreement and to agree to these terms and conditions on behalf of the corporate entity, if any, listed above. copyright 2002 Call customer support at TELL-ON-U between 8 a.m. and 6 p.m. EST if you have a question. Getting started tell.on.u Fill out the activation sheet Plug it in Fax it to us as tattletale will call you to confirm that your monitoring has been activated. A. Locate the unit in an area that an intruder is likely to pass through. B. Place the tattletale on a STABLE, HORIZONTAL surface. Test your protection Check the cell light on top of the tattletale. If the light is: OFF = NO SERVICE FLASHING/ON = CELL SERVICE A B C Connect anywhere to 24/7 nationwide wireless monitoring C. Angle the unit so that the intruder will CROSS IN FRONT OF THE MOTION DETECTOR. The internal motion detector has a range of 50 feet and sees at a 90 angle. For easy arming and disarming choose a location that will be easily accessible to you when you enter and exit. Make sure there is an electrical outlet nearby. Plug it in. This will activate the power indicator lights (on the front and top of the unit). Wait 60 seconds for a beep indicating the unit is warmed up and ready to proceed. Call tattletale at TELL.ON.U ( ) and indicate that you would like to perform a test. Press the * and # keys at the same time. This sends an instant alarm to the monitoring station. Watch the tattletale light or the calling light on the front of your unit. If the tattletale light is: FLASHING = ALARM SENT ON = ALARM SIGNAL RECEIVED The representative on the phone will let you know if the signal was received. TO ENSURE PROPER PROTECTION REPEAT THIS TEST WEEKLY. TO ENSURE PROPER PROTECTION THE ALARM SYSTEM MUST BE REGISTERED WITH THE MONITORING COMPANY. FOR OPTIMUM PERFORMANCE WE RECOMMEND THE USE OF A SURGE PROTECTOR FOR EACH ALARM UNIT.
12 Wireless sensors and accessories 4 Test your protection You can place up to 16 additional indoor/outdoor sensors up to 2000ft from the tattletale base Each sensor to work with a specific base unit ONLY. About zones Each sensor is assigned to a zone. Each zone can hold up to two sensors. Each of your sensors has a zone location labeled on the back. To help you remember this information, your alarm unit has a sticker on the bottom that labels zone locations. Sensors can have their own address Since your alarm has long range wireless capability you may choose to install sensors at different addresses. In the event of an alarm at one of there addresses you will want the police to respond to the address of the sensor. Call tattletale at tell.on.u and give us the zone number on the back of the sensor and the address. Zone lights Zone lights are located on the top of the tattletale base unit. The zone lights show the location and status of each sensor. When the light associated with sensor is: OFF = OK FLASHING = ACCESSORY IS TRIPPED OR OPEN RAPIDLY FLASHING = LOW BATTERY OR OUT OF RANGE Indoor wireless sensors Outdoor wireless sensors Smoke Detector Door/Window Sensor Rattler Storage Container Notify the authorities in case of Protect any opening. Any Innovative sensor Motion Detector smoke and fire. This smoke unauthorized access sends an detects any movement. Protect any metal container. detector comes with two 3V instant alarm signal to the Locate on building materials, Remote transmitter ensures Lithium batteries for extended Tattletale unit. heavy equipment or lumber to maximum range. Tamperproof. protection. detect theft or vandalism. High/Low Temperature Sensor the LOOP Glass Break Detector Designed to send an alarm if Dual-Detection Motion Tie up anything with the LOOP. Protect against break-in. This unit the ambient temperature drops Detector This long range sensor works like listens for the sound of glass below 43 F. It will continue to Prevents false alarms caused by an electronic bicycle lock. Simply breaking within a 25 foot hearing send an alarm until the ambient birds and animals. Two discreet wrap the LOOP cord around the range. temperature rises above 43 F. detection areas must be tripped item(s) that you want to protect to trigger alarm. and a stationary object. When the Indoor Motion Detector Designed to send an alarm if the LOOP cord is unplugged or cut an Protect any enclosed space. ambient temperature reaches No Power? instant wireless signal is sent to Minimize false alarms with this 135 F. It will continue to send an Get AMPS package. Includes the Tattletale alarm unit. The microprocessor controlled PIR alarm until the temperature drops AC/DC inverter, battery LOOP is rugged, weatherproof technology. below 135 F. charger (requires marine and easy to use indoors battery). or outdoors.
13 Using your alarm Create your master code You have 60 seconds to leave the When you have an alarm Choose a four digit master code to use to arm and disarm your tattletale. The tattletale comes from the factory with a preprogrammed master code of To create your new code: PRESS * 1 # PRESS PRESS * 1 # ENTER YOUR NEW YOUR DIGIT MASTER CODE PRESS * 1 # TO EXIT Test the new master code by arming the system with the new master code. Arm your alarm 6 7 ENTER YOUR MASTER CODE OR PRESS THE ON BUTTON ON YOUR KEY CHAIN REMOTE The armed light will now be on. area. After 50 seconds you will hear three beeps indicating that you have 10 seconds remaining to leave. If the ready light is off check the zone lights. if any (other than zone 3) are flashing you must make sure the sensor on that zone is not being tripped or open before you can arm your alarm. Close any doors or Loops. Now you can arm your alarm. To send an instant alarm signal: PRESS THE * AND # KEYS AT THE SAME TIME Disarm your alarm You will have 40 seconds to enter your code after you hear a warning tone. ENTER YOUR MASTER CODE OR PRESS THE OFF BUTTON ON YOUR KEY CHAIN REMOTE The siren will sound for 8 minutes unless your code is entered. The strobe light will flash until your code is entered (this is a safety feature so that you do not enter a dangerous area). The tattletale calling light flashes when sending the instant signal to tattletale dispatch. tattletale dispatch will page your alarm back after the signal is received (usually about 60 seconds). Dispatch will call your primary contact number to ask for your password. If the operator cannot reach you or the person that answers the phone gives the wrong password the police or fire department will be called. Your additional contacts will be called and asked to meet the police or fire personnel. IF THE ALARM IS A MISTAKE YOU CAN CALL tattletale DISPATCH AND CANCEL: tell-on-u Add up to 6 additional user codes Have the user create a 4 digit code that can be easily remembered. Assign an ID number for that user code from 2-7. (EX. to add user code #2) PRESS * 2 # ENTER THE MASTER CODE PRESS * 2 # (AGAIN) ENTER THE USER 2 CODE PRESS * 2 # (AGAIN) Test the code by arming the system with the new code. Remember: record each user ID#, user code, and user s name, in a safe place away from your tattletale. To delete a user code: (EX. delete user code 2) PRESS * 2 # ENTER YOUR MASTER CODE PRESS * 2 # (AGAIN) ENTER YOUR MASTER CODE PRESS * 2 # (AGAIN) Key chain remote control One button on/off plus panic Wireless remote siren/strobe Project your alarm outside
14 Troubleshooting Alarm beeps when you try to arm it A. SLOW FLASH ZONE LIGHT -Sensor being tripped- Check the remote sensor(s) that are assigned to that zone. Make sure that all Loops are locked, door/window sensors are lined up with the magnet, and motion detectors are not seeing any motion. Bypass the zone and arm your alarm (for example zone 2) PRESS * 2 * ENTER YOUR MASTER CODE TO OVERRIDE THE ZONE B. RAPID FLASH ZONE LIGHT -Sensor is out of range- Your tattletale is not seeing it. Bring the sensor close to your alarm and see if it stops flashing. or -Dead Battery- All sensors use 3.0 V Lithium # CR123A (except the key chain remote which uses a #CR2) or -Sensor is missing- ENTER YOUR MASTER CODE TWICE TO OVERRIDE THE ZONE C. NO POWER LIGHT -Your alarm is on battery back-up power- Check the power plug on the rear of the tattletale. Check the wall transformer. If the AC outlet has a push button fuse, it may be tripped. Try pressing the button on the outlet. Move your alarm to an outlet with power and try it there. If unsuccessful call tattletale service. ENTER YOUR MASTER CODE TWICE TO OVERRIDE IN ANY OF THE ABOVE CASES CALL TELL.ON.U TO RESOLVE THE PROBLEM DURING THE NEXT BUSINESS DAY. Your alarm goes off before you can enter your code During the 40-second entry delay, the RattleSnake vibration sensor inside the tattletale is active. The vibration sensor is tripping the alarm. To solve this problem, place a piece of foam or a folded towel under the tattletale to absorb some of the vibrations when you enter the area. You may be tripping a sensor that is programmed for instant alarm. To avoid instant alarm, you can reprogram the sensor for delay entry. When you move Unplug your tattletale, take it to your new location, and plug it in. Call TELL.ON.U for a change of address form. -Address changes must be received IN WRITING and can take up to 24 hours to process- Zone light for an indoor motion detector will not flash To preserve battery life, so your batteries last 3-5 years, the motion detector will go into a sleep mode for 3 minutes after it sees motion. It will wake up only after it has had a period of 3 minutes of seeing nothing. To test the wireless motion detector, place it in a drawer or somewhere where it will not see any movement for at least 3 minutes. After 3 minutes, take the motion detector out of the drawer and watch the corresponding zone light on the tattletale as you wave your hand in front of it. If the zone light flashes everything is operating properly. If the light does not flash call tell.on.u. Less than 2000 range? Wireless sensors will generally work up to 2000 feet away from the tattletale in an open field. Certain objects-between the sensor and the tattletale can decrease the range. To increase the range of sensors use a Signal Booster to create an extended wireless network. Changing a battery in an accessory. PRESS THE RESET BUTTON (reset button locations vary-see enclosed instruction sheet(s) Battery changes in all sensors require pressing the reset button. Accessory not working in a metal storage container The metal of the container is stopping the signal. Use a Storage Container Motion Detector to ensure optimal performance.
15 EASY TO SELL do-it-yourself just plug it in patented 5 US patents tell.on.u activations & customer care you deliver; we do the rest Base unit Accessories Monitoring 3 ways to make money
16 SPECIFICATIONS Dimensions (L x W x H in inches)... Weig ht... P ow er R eq u ir ement s... P ow er C onsu mp t ion... I nt er na l B a ck u p B a t t er y... I nt er na l B a ck u p B a t t er y R u nt ime... I nt er na l B a ck u p B a t t er y I nit ia l / F u l l C ha r g e T ime... I nt er na l B a ck u p B a t t er y Low P ow er S hu t d ow n T hr eshol d... O p er a t ing T emp er a t u r e (G ener a l )... E ncl osu r e... Ha nd l e... S ir en... S t r ob e Lig ht (f l a sh r a t e)... S t r ob e Lig ht (ou t p u t )... S t r ob e Lig ht (minimu m op er a t ing l if e)... Wir el ess A ccessor y R eceiv er T y p e... Wir el ess A ccessor y R eceiv er (O p er a t ing F r eq u ency )... Wir el ess A ccessor y R eceiv er (O p er a t ing T emp er a t u r e)... Wir el ess A ccessor y R eceiv er (O p er a t ing Hu mid it y )... A l a r m S ig na l T r a nsmission M et hod s... C el l emet r y R a d io... C el l emet r y R a d io (T r a nsmission N et w or k )... C el l emet r y R a d io (T r a nsmit P ea k O u t p u t )... C el l emet r y R a d io (T r a nsmit F r eq u ency )... C el l emet r y R a d io (R eceiv e F r eq u ency )... C el l emet r y R a d io (C ha nnel S p a cing )... C el l emet r y R a d io (T ot a l N u mb er of C ha nnel s)... C el l emet r y R a d io (A nt enna )... C el l emet r y R a d io (A nt enna C onnect ion)... C el l emet r y R a d io (Da t a P a ck et )... C el l emet r y R a d io (T r a nsmission T ime)... B u il t - I n P a ssiv e I nf r a - R ed (P.I.R.) M ot ion Det ect or (C ov er a g e)... B u il t - I n P a ssiv e I nf r a - R ed (P.I.R.) M ot ion Det ect or (O p er a t ing T emp )... R a t t l es na k e T a mp er p r oof T echnol og y... K ey p a d x 1 2 x 6 8 l b s v ol t s 2 0 V A 6 0 Wa t t s 1 2 V 3.4 A h 8 t o 1 0 hou r s 1 2 t o 2 4 hou r s a t ma V ol t s 4 0 t o 9 0 d eg r ees F a hr enheit I nj ect ion M ol d ed G E C y col oy P ol y - C a r b ona t e A B S P l a st ic M ol d ed ha nd l e f or incr ea sed p or t a b il it y d B p er minu t e 6 0,0 0 0 C a nd l e P ow er hr s f r eq u ency hop p ing sp r ea d sp ect r u m M Hz 3 2 t o d eg r ees F a hr enheit u p t o 9 5 % r el a t iv e hu mid it y (non- cond ensing ) C el l emet r y C ont a ct - I D S t a nd a r d C ommu nica t ions M od el A.M.P.S. A na l og C el l u l a r N et w or k A u t oma t ica l l y sel ect s A or B sid e of t he net w or k Wa t t s t o M Hz t o M Hz 3 0 K Hz E xt er na l 5 0 O hm 3 2 b it s 1 / 6 0 second 5 0 x t o 9 0 F a hr enheit Det ect s shock or v ib r a t ion d u r ing t he 4 0 second ent r y d el a y. 1 2 B u t t on T el ep hone La y ou t
17 SPECIFICATIONS Zone Indicator Lights... Steady:... Flashing:... Off:... Indicator Lights (Power) Steady:... Flashing:... Off:... Indicator Lights (Ready) Steady:... Off:... Indicator Lights (Cell Service) Steady or Flashing:... Off:... Indicator Lights (Calling) Flashing:... Steady:... Assembly... (1,2,3,4,5,6,7,8) Indicate open/close/missing status of up to two ac c e ssorie s Indicates Bypassed Zone Indicates Open Zone Secure Zone Power On Low Battery No AC Power Indicates that all zones are secure One or more zones are open Cellular service established Still looking or never found cellular service Alarm signal sent to tattletale Dispatch Confirmation of an alarm signal received at tattletale Dispatch Assembled in the U.S.A.
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