Emergency Response Plan

Transcription

1 EM N-300 Rev E Company Name: Location: DGL (Aust) Pty Ltd Building 1, 28 Percival Road Smithfield NSW DGL 24 Hrs Emergency Contacts Mike Shield - Site Manager Business Hours: After Hours: DGL Health And Safety Matthew Beasley Mobile: DGL Senior Management Contacts Aaron Bardell General Manager Mobile: Emergency Response Plan 1

2 EM N-300 Rev E CONTENTS & Pollution Incident Response Management Plan Sites: Building 1, 28 Percival Road Smith Smithfield NSW 2164 Page Section 1 Site Detail Site 24hr Emergency Contact Detail 1 Site Hazard and Detail 3 Site Location Maps 4-6 Emergency Services Contact List 7 Maximum Manifest Quantity of Dangerous Goods on Site 8 Major Incident Effect on Infrastructure 8 Emergency Planning Assumptions 9 Pre Emptive actions to reduce likelihood of incidents 10 Section 2 Command Structure and Site Personnel 11 Command Philosophy and Structure 11 Plan Content Clarification 12 Personnel Responsibilities for Emergency Plan Implementation 13 Off Site Mitigating Resources to Support Emergency Services 14 Section 3 Notifications 15 Early Warning of Major Incident to Emergency Services 15 On Site and Off Site Warning Systems 15 Communications Systems on Site 15 Section 4 Resources 16 On Site Emergency Resources 16 Additional External Resources 17 Section 5 Procedures 18 Emergency Response Procedure 18 Emergency Response Fire Procedure 19 Emergency Response Chemical Spill Procedure 20 Emergency Response Bomb Threat Procedure 21 Emergency Response Evacuation Procedure 22 Emergency Response Severe Store or Flood 23 Emergency Response Decontamination Procedure 24 Emergency Response Personal Injury or Near Miss Procedure 25 Standard Operating Procedure Drain Covers 26 Section 6 Liaison Reports Review and Training Liaison with Emergency Services Incident Investigations& Written reports Debriefing activities / Trauma Counselling Drills and response review activities Training Requirements / Specifications 29 2

3 EM N-300 Rev E Emergency Plan Section 1. Site & Hazard Detail Site Details Company Name: DGL (Aust) Pty Ltd. Location: Building 1, 28 Percival Road Smithfield NSW 2164 Postal Address: PO Box 1594 Eagle Farm QLD 4009 Nature of DGL Operations DGL is a privately owned Company operating third party dangerous good and other chemical warehousing and distribution facilities in Victoria, Queensland, South Australia and Western Australia in association with alliance partners. In New South Wales, DGL operates the dangerous goods storage facility at Building 1, 28 Percival Road Smith Smithfield NSW The nature of the business involves the receiving of inward goods, the appropriate storage of goods and the retrieval of goods from storage for their loading onto transport vehicles for delivery. DGL does not manufacture any goods. Numbers of Employees on Site & Their Location The maximum and minimum number of DGL employees and visitors expected to be on site at any given time is as follows: Maximum number of DGL employees: Maximum number of total persons*: Average number of total persons on site*: Minimum number of persons: 15 approximately (during working hours) 25 approximately (during working hours) 15 approximately (during working hours) 2 persons (during working hours) 2 outside working hours *Total Persons will include casuals, visitors, contractors, transport vehicle drivers, customers. The location of people on the site during working operating hours is variable and includes the Operations Office, Individual Warehouses, Yard Areas, Sample Room, and the Bathrooms/ Shower. Normal Working Hours are 6:00am to 6:00pm Monday to Friday. First shift commences at 6am and approximately 3

4 EM N-300 Rev E Site & Area Maps Map Building 1, 28 Percival Road Smith Smithfield NSW 2164 In the event of a fire it is expected that up to premises up to 500 meters may be affected 4

5 EM N-300 Rev E Map 2 Map of entire facility DGL Occupy area building B Drain Location Drain Location Manifest Location Drain Location Sluice Valve Drain 5

6 EM N-300 Rev E Map 3 DGL Site Map of warehouse only occupied by DGL STORE B STORE C STORE D STORE S STORE A STORE E 6

7 EM N-300 Rev E Contact Details- Emergency Services & Assistance Providers Contacts Contact Phone Numbers Emergency Services Emergency Services: Fire, Police, Ambulance 000 Councils Cumberland Council BH: Neighboring Premises NATURE OF PHONE NUMBER BUSINESS Godfrey Hirst (South in complex) Commercial Carpets Kemppi Australia (North - Past Transit Welding Supply way) ABC Bearings (North - Past Transit way) Bearings Fencing Components (North -Past Fencing Transit way) Vulcan Stainless (East Across Percival Steel road) Snack Brands (West at Back of Property) Food Emergency Medical Assistance Poisons Information Centre (24 Hrs) Fairfield Hospital (02) Prairie Vale Rd & Polding St, Prairiewood NSW 2176 Patrick Street Medical BH: 02) Patrick St, Blacktown NSW 2148 Emergency Support NSW Work Cover Authority Workplace Emergencies (AH Hrs) EPA (24 Hrs) Local council (Cumberland City Council) 02 NSW Ministry of Health Traffic Hazards / Road Conditioning Reporting (24 Hrs) Integral Energy (24 Hrs) Local electricity supply faults & difficulties Weather Bureau (Weather Service) Weather Warning Service (e.g. flood warnings) Sydney Water Faults and emergencies (24 Hrs) Emergency Recovery & Waste Management Toxfree 1800 HAZMAT ( ) 24 hours 7 days Response time: Within 3hrs during and outside of operational hours Site Fire Protection Systems Monitoring and Servicing Australian Essential Services Compliance (Emergency 24Hrs) Emergency Equipment Providers KELLS Training & Safety Supplies PPE & Spill Containment Equipment John Kells Response time: Within 1 hr approx (24hrs)

8 EM N-300 Rev E Maximum Manifest Quantity of Dangerous Goods on Site Class Packing Group Quantity (L) 3 I 20,000 3 II & III 200, I, II & III 4.2 I, II & III 30, I & II 75, III 75, I 1, II & III 10,000 8 II & III 250,000 9 III 700,000 C1 n/a 500,000 Major Incident Effect on Infrastructure Local infrastructure will not be affected by a major incident unless there is release of fire generated toxic smoke. NSWFB will make the decision as to the extent to which local infrastructure has been impacted. In the event of fire generated toxic smoke, the following infrastructure may be affected: Neighboring access roads and paths being; - Liverpool Parramatta Transit way 250m north - Cumberland highway located approximately 300m south The nearest residential premises is approximately 1km in a north-east direction 8

9 EM N-300 Rev E Emergency Planning Assumptions The following Emergency Plan assumptions have been made: The only likely incident to result in off-site effect is a fire During operating hours, Wardens will manage the incident until Emergency Services arrive Outside operating hours, Chief Warden, Deputy Chief Warden or Emergency Services Liaison Officer(s) will be contactable and in attendance to provide information and assistance to Emergency Services Chief Warden, Deputy Warden, Emergency Services Liaison Officer(s) and Operation and Administration Wardens will be competent and fulfill responsibilities within the Emergency Response Procedures Chief Warden, Deputy Warden and Emergency Services Liaison Officer(s) will be on site at the time of an emergency. In the event one or more identified personnel are off-site, the chain of command will move up from the position and responsibility below. Local Fire Brigade (Smithfield) will arrive on site 8-10 minutes after notification. The Fire Brigade have keys to access the site and warehouses. DGL personnel are trained in Emergency Procedures with the assumption that the NSWFB will require assessment timeframe prior to commencing combating measures. Procedures identified in Section 5 continue until otherwise directed by NSWFB. Any chemical release and firewater will be contained by the sites spill containment compounds MSDS will be available and accessible for all chemicals stored on the premises. One Assembly Point is deemed suitable due to: - Inductions are held to explain route to assembly point. - Identifying one Assembly Point maximizes the potential for people to attend the correct point. This is especially relevant to the nature of this business for a large number of external Drivers attend this site for the first time each day. Measures to Control or Limit the Major Incident Consequences Class of Dangerous Goods Hazards Major Incidents Class 3 Flammable Liquid Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance, pollution incident Class 4.1 Flammable Solid Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance, pollution incident Class 5.1 Oxidizing Agent Loss of Containment Ignition sources Increases risk and intensity of fire by contributing oxygen Fire, Explosion, Adverse Exposure to Substance, pollution incident Class 6.1 Toxic Class 8 Corrosive Class 9 Miscellaneous Loss of Containment Ignition sources Loss of Containment Ignition sources Reaction of Acids and Alkalis Loss of Containment Ignition sources Fire, Explosion, Adverse Exposure to Substance, pollution incident (Will release toxic smoke when in fire) Fire, Explosion, Adverse Exposure to Substance, pollution incident (May release toxic fumes when in fire) Fire, Explosion, Adverse Exposure to Substance, pollution incident 9

10 EM N-300 Rev E Pre-Emptive actions taken to reduce likelihood of incidents Preventative Controls Work Permit Guidelines Training, induction and instruction Control of ignition sources on site Segregation of incompatible substances Personal Protective Equipment Mitigating Controls Fire hydrants and fire hose reels (water & foam) Portable fire extinguishers (dry chemical, foam, water) Warden Team for initial control of fire and assistance to Emergency Services Emergency Recovery Bins in each Store containing equipment for spill management and recovery Emergency Personal Protective Equipment (PPE) Kits in each Store Emergency safety showers and eyewash stations Calcium Gluconate gel and tablets (for Hydrofluoric Acid exposure) First Aid facility and Level 2 Senior First Aid personnel Emergency Response Procedures: - Refer to Section 5. Stores constructed of non-combustible materials Spill containment equipment including drain covers 10

11 Emergency Plan Section 2. Command Structure & Site Personnel Command Philosophy & Structure DGL s Command Philosophy is one that allows for both leadership and shared responsibility (Refer to Section 2.4). The command structure listed below will be activated in the case of an emergency. In the event a person/s of responsibility is absent at the time of an emergency, the chain of command will move up from the position and responsibility below. Chief Warden Deputy Chief Warden Emergency Services Liaison Deputy Emergency Services Liaison Administration Warden Operations Warden 1 Operations Warden 2 Scribe Note: Warden Team includes Chief Warden, Deputy Chief Warden, Operation and Administration Wardens. See Section 5. Responsibilities and Contact Details Register Name Role Contact Numbers Site Manager Chief Warden AH BH: Site Supervisor Deputy Chief Warden BH: AH Administration Staff Emergency Services Liaison BH:

12 Plan Content Clarification For Emergency Plan Content Clarification contact: Site Warehousing Manager BH Phone Personnel Responsibilities for Emergency Plan Implementation Roles Chief Warden Deputy Chief Warden Emergency Services Liaison Officer Deputy Emergency Services Liaison Scribe Operation Wardens 1 Responsibilities Manage and control an emergency incident by: 1. Sounding of the Alert Alarm. 2. Leading, supporting and advising site personnel. 3. Assessing the scale and potential of the emergency. 4. Assessing the need for evacuation after consultation with relevant staff and MSDS. 5. Provide Scribe with details of key actions, discussions and outcomes of events as they occur. 6. Ensuring notification to Emergency Services. 7. Determining Assembly Point is safe to evacuate to and assemble at. 8. Determining to move assembled people to the right corner or the left corner of the Maria St frontage if there is risk of smoke or heat at the designated Assembly Point. 9. Ensuring contact to local effected premises. 10. Ensuring the control of vehicles on and off the site. 11. Ensuring the safe evacuation of all persons. 12. Debriefing of persons involved. 1. Assuming the responsibilities of the Chief Warden in his/her absence. 2. Assisting the Chief Warden in his/her Responsibilities listed above to manage and control an incident. 1. Determine accountability for employees, visitors and contractors. 2. Provide assistance and information to Emergency Services as required. 3. Make a secondary 000 call in event of persons unable to be accounted for/ any casualties. 1. Assume the responsibilities of the Emergency Services Liaison Officer in his/her absence. 2. Assume the responsibilities of the Scribe in his/her absence. 1. Taking notes and recording events at point of hearing Alert/ Alarm raised. 2. Establish regular contact with Chief Warden, Deputy Chief Warden, Emergency Services Liaison, Emergency Services representatives on site. 1. Store Inspection: Inspection of toilets, lunchrooms, change rooms and collect Employee Clock Cards. 2. Contributing to the decision making process for management of incidents 3. Conduct the Roll Call at the Assembly Point and reporting findings immediately to Emergency Services Liaison Officer. 4. Alerting of personnel, visitors and/ or contractors of the emergency and isolating the area if safe to do so. In event of fire: 12

13 5. Shut off equipment in use and close Store doors if safe to do so. Attack fire using correct extinguishing media only if safe to do so. In event of chemical spill: 6. Retrieval of Spill/ PPE Equipment from stores and/or Equipment Shed if required and safe to do so. 7. Coordinate with Chief Warden Requirements for moving vehicles off site. 8. Escorting visitors and contractors to Assembly Point and instructing them not to re-enter site. Notifying Chief Warden/ Emergency Services Liaison Officer upon securing allocated Store of responsibility. Operation Warden 2 Administration Warden 9. Store Inspection: Inspection of toilets, lunchrooms, change rooms and collect evacuation roll. 10. Contributing to the decision making process for management of incidents 11. Conduct the Roll Call at the Assembly Point and reporting findings immediately to Emergency Services Liaison Officer. 12. Alerting of personnel, visitors and/ or contractors of the emergency and isolating the area if safe to do so. In event of fire: 13. Shut off equipment in use and close Store doors if safe to do so. Attack fire using correct extinguishing media only if safe to do so. In event of chemical spill: 14. Retrieval of Spill/ PPE Equipment from stores and/or Equipment Shed if required and safe to do so. 15. Coordinate with Chief Warden Requirements for moving vehicles off site. 16. Escorting visitors and contractors to Assembly Point and instructing them not to re-enter site. 17. Notifying Chief Warden/ Emergency Services Liaison Officer upon securing allocated Store of responsibility. 1. Alerting personnel, visitors and/ or contractors of the nature of the emergency 2. Inspection of Operations Office toilets and lunchroom. 3. Retrieval of the Visitor and Employee Sign In/Out books from Operations Office 4. Retrieval of First Aid Kit from Operations Office to take to Assembly Point. 5. Assisting the movement of all persons during evacuation and advising Assembly Point location. 6. Notify Chief Warden/ Emergency Services Liaison Officer upon securing Operations Office area. 13

14 Off-Site Mitigating Resources to Support Emergency Services DGL will provide assistance to Emergency Services in respect to any DGL incident which requires nearby facility mitigatory resources and actions. This includes: Verbal advice on response to incidents as per MSDS recommendations. Provision of chemical spill equipment such as absorbent, neutralizer, PPE etc. 14

15 Section 3. Notifications Early Warning of Major Incident to Emergency Services Non-Automatic Emergency Services Contact For any Major Incident regardless of Automatic systems, DGL will directly call 000 in accordance with Emergency Response Procedures. Environmental Protection agency Work Place Health and Safety Authority The responsibility for ensuring Emergency Services are contacted and provided with details of the incident resides with the Chief Warden. The type of information to be initially provided to Emergency Services via a 000 call includes: Nature of emergency Location and magnitude Injuries to people Details of chemicals involved On-Site and Off-Site Warning Systems The On-Site emergency warning system consists of 2 Air horns as follows 1. Siren - Sound: Continuous blast - Location: Out front of the office & one on the door near class 3 shed. - Signal: Siren is a long sound Air horn for back of yard The Alert and Evacuation Siren / Air horn is manually operated. The Off-Site emergency warning system consists of verbal warning via telephone to 3 groups where an incident is deemed to have the potential for off-site consequences: 1. Emergency Services (Fire, Police, Ambulance) 2. Local Councils (Cumberland City Council) 3. Neighboring Premises All Neighboring Premises will be provided with information about what to do in the event of a serious emergency at DGL. Communication Systems On-Site Site communication mechanisms consist of: 1. Telephones Main number has 10 incoming lines. Dial 0 for an external line. All landline telephones are located in the Operations/Admin & Office areas. 2. Mobile Phones Company supplied mobile phones to identified personnel. Mobile phones are prohibited on site within stores (other than Operations/ Administration Office and Car Park & Yard areas) due to ignition source hazards. 3. Fax Fax Number Located in Front Office. 4. Accessible on each computer terminal. 15

16 Emergency Plan Section 4. Resources On-Site Emergency Resources Material Safety Data Sheets MSDS are available through the companies Information technology system. In the event that access is not available to this area this information can be sourced through head office Fire Fighting Equipment Location Equipment Store A Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store B Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store C: Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store D Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store E Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store G Portable Dry Chemical Fire Extinguishers Water Fire Hose Reels Water Sprinkler Suppression system Store S Portable Dry Chemical Fire Extinguishers Water Sprinkler Suppression system 16

17 Spill Stations Each Store is equipped with at least 1 Spill Station for the containment and clean-up of a spill. The Spill Stations are equipped with varying materials, equipment and tools to manage spills in the particular Store or Area. All Spill Stations include: Neutraliser and/or absorbent Broom Shovel Recovery Bags Emergency Response Chemical Spill Instructions Drain covers Spill Stations are transportable by Forklift to other areas of the site if needed. The Stations undergo an inspection every month and are replenished as required. Emergency PPE Kits The Site office is equipped with an Emergency Personal Protective Equipment Kit situated on the Spill Stations for use in the event of an emergency. The PPE Kits are equipped with varying equipment suited to the hazards of products stored in a particular Warehouse/ Area. A Contents List of items belonging in a particular Kit is included. Typically the kits may include: Full-face or Half-face Respirator Chemical Goggles Face Shield Chemical Resistant Gloves Rubber Apron Disposable Overalls Respirator Cartridges Air Horn PPE Kits are inspected fortnightly as part of the Warehouse Inspection Checklist to ensure specified items are readily available and in good condition. Non-Emergency Equipment DGL retains additional spill equipment and PPE outside the Warehouses which could be used a resource in the event of an emergency. Personnel As detailed in Section 2 of the Emergency Response Plan, DGL has an identified command structure to deal with a site emergency. Additional External Resources In the event of an emergency where additional resources are required, DGL has access to a range of providers as listed in Section 3.3 of the Emergency Response Plan. 17

18 Emergency Plan Section 5. Procedures Emergency Response Procedures Aim: To ensure that in an event of an emergency, the correct procedures are followed in accordance with Fire, Chemical Spill, Bomb Threat, Evacuation and, Chemical Spill Procedure, Bomb Threat Procedure and Evacuation Procedure in a manner that minimises risks to people, environment and the business. The incident is identified as Fire, Chemical Spill or Bomb Threat or Area J or Evacuation. Person first on the scene alerts other personnel of incident type and extent. Correct procedure is invoked. In event of Explosion, the Emergency Response - Evacuation Procedure is to be invoked. For Fire Invoke Emergency Response: Fire For Chemical Spill Invoke Emergency Response: Chemical Spill For Bomb Threat Invoke Emergency Response: Bomb Threat Procedure For Severe Flood or Storm Invoke Emergen cy Respons e: Severe Flood or Evacuation Procedure Invoke: Emergency Response Evacuation Procedure For Personal Injury Invoke Emergency Response: Personal Injury Post implementation of correct procedure ensure the incident has been fully Investigated and documented. HSEQ Notify relevant authorities if required (i.e. NSW EPA, WorkSafe). Implement corrective action to eliminate or minimize reoccurrence. 18

19 Emergency Response Fire Procedure Aim: To ensure that in an event of Fire, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. 1. Alert others. Ensure a person notifies or delegated personnel will sound the Alert Alarm. (Leave alarm on). 2. Deal with any injured persons. 3. Secure the site and manage on-site traffic. 5. Small: Gather PPE. Contact Fire Brigade Phone Is fire Small or Large? 5. Large: Contact Fire brigade Phone Attempt to extinguish the fire ONLY if safe to do so. Yes 7. Can fire be controlled? No 8. Upon extinguishing fire, clean up spills according to procedure, inspect area and ensure that site is safe. Turn off the Alert Alarm. 9. Investigate and report the incident. Notify required authorities. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. Obtain MSDS of product/s involved and communicate required PPE Invoke Evacuation Procedure 19 RESPONSIBILITIES 1. Wardens/ Chief Warden. Wardens may use Air Horn or shout FIRE to alert people before the Alert Alarm (repeated short blasts) is sounded. MSDS are located in Operations Office. Scribe to commence documenting events. 2. Wardens/ First Aider. Consider the following when assessing whether it is safe to deal with injured persons: The chemicals involved Is there chance that fire could block your exit? Do you have assistance? Deal with contaminated persons as per MSDS instructions. 3. Wardens. Shut off all equipment in use in the area. Close the doors to non-affected stores to prevent the spread of fire. Ensure additional vehicles or people do not enter site. Direct any vehicles already on site to exit site and remain in Assembly Point area, if safe to do so. Shut off pumps, valves and electricity. Manager to take control and delegate responsibilities. 4. Manager will decide whether the fire is small or large taking the following into consideration: Do we know what chemicals are involved? Can the fire be safely and quickly extinguished? Do we have the required PPE? Manager has ultimate decision making authority. 5. Manager. Small Fire: Manager will contact Fire Brigade 000. If correct PPE is not available, the fire is immediately classified as Large, Manager to Dial 000 and invoke Evacuation Procedure.

20 Emergency Response - Chemical Spill Procedure Aim: To ensure that in an event of a Chemical Spill inside/outside the building and vehicle loading/unloading area, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. 1. Alert others. Ensure a person notifies the Manager. 2. Obtain MSDS. 3. Isolate and secure the area. Manage on-site traffic if spill occurs within the vehicle loading/unloading area 5. Small: Gather PPE Equipment appropriate to MSDS. 4. Is the spill Small or 5. Large: Contact Fire Brigade to manage the recovery - Phone 6. Stop product from leaking and contain the spill only if safe to do so. 7. Seal Local Drains (if required). Follow P-1790 SOP Drain Covers 8. Neutralise or absorb spill according to 9. Collect in compatible & correctly labelled container as per MSDS. 10. Organise for the correct disposal and decontamination of effected items as required via suitable provider. 11. Investigate and Report the incident. Resume normal duties only when safe to do so. Deal with injured / contaminated personnel according to MSDS instructions and without putting Invoke Evacuation Procedure. In event that a person(s) require resuscitation, invoke the Evacuation Procedure. Call 000 and ask for Fire Brigade and Ambulance. 20 RESPONSIBILITIES 1. Scribe to commence documenting events. 2. Manager. MSDS files are located in Operations Office. First Aiders to provide aid as per MSDS. Procedures for decontamination will be as per MSDS instructions. 3. Manager. Shut off mechanical or other equipment in the affected area if safe to do so. Prevent additional persons/ vehicles from entering area. If necessary, direct any vehicle already on site to park near the Assembly Point and close gates to prevent further access. 4. Manager will decide whether the spill is Small or Large taking the following into consideration: Do we know what Chemicals are involved? Do we have the required PPE? Are we able to manage the recovery as per MSDS instructions? Manager has ultimate decision making authority. 5. If correct PPE is not available, the spill is immediately classified as Large. Manager to Dial 000 and invoke Evacuation Procedure Staff to attend.

21 Emergency Response - Bomb Threat Procedure Aim: To ensure that in an event of a Bomb Threat, the correct procedure is followed in order to deal with the threat in a manner that minimises the risks to people, environment and the business. Telephone Bomb Threat Written Bomb Threat Bomb Found or Suspected 1. Remain calm and DO NOT HANG UP. 1. Remain calm. 1. Remain calm. DO NOT TOUCH the object. 2. Alert other personnel that you are dealing with a phone bomb threat. 2. Handle as little as possible. 2. Leave the area and prevent others from entering the area. 3. Ask caller the following questions and record as much detail as possible. 3. Other person will Alert Chief Warden. 3. Alert Manager. 3. Alert Manager. When will the bomb explode? Where is the bomb? 4. Manager. Call Emergency Services 000 When was the bomb placed? What does the bomb look like? 5. Manager. Sound Alert Alarm (repeated short blasts) and commence documenting. What type of bomb is it? 6. Shut off equipment in use & prepare for likely evacuation. What will make the bomb explode? Why did you place the bomb? 7. Manager. In consultation with Emergency Services, the manager will determine whether Evacuation Procedure will be invoked. Manager will contact local affected premises. 21

22 Emergency Response Evacuation Procedure Aim: To ensure that in an event of Fire, Chemical Spill or Explosion or bomb threat, the correct procedures are followed in order to evacuate the site in a manner that ensures the safety of all people. 1. Sound the Evacuation Alarm (continuous blast). 2. Ensure site remains secured. 3. Escort Visitors and Contractors off the site and to the Assembly Point. 4. Manger to collect visitor register and staff sign on /out & evacuation checklist 5. Manager to inspect Operations Office Toilets and Lunchroom. 6. All persons to make their way to Assembly Point. 7. Manager to Roll Calls and report findings immediately to Emergency Services Liaison Officer. In event of a missing person(s) a second 000 call is to be made by Manager to notify RESPONSIBILITIES 1. Manager or delegated personnel to sound evacuation alarm. Call 000 and ask for Fire Brigade (and Ambulance if required) if not already done so. Call Emergency Services Liaison Officer. 2. Ensure additional vehicles or people do not enter site. 3. Instruct Visitors and Contractors that they are not to re-enter the site until advised that it is safe to do so. 4. Customer Service personnel to undertake this activity in the Managers absence. 5. Manager 8. Manager to provide information to Fire Brigade. Information to be provided includes: e.g. Name of product(s) involved, UN number, Packing Group, Hazchem Code. In event of chemical spill: a copy of MSDS for product(s) involved is required. 6. All Persons remaining on site. 7. No person is to re-enter the site after their name has been called. 9. Manager in consultation with Emergency Services will give the all clear before entry into the site is permitted. 10. Investigate and report the incident. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. 8. Manager will liaise with Emergency Services on provision of any technical data required to assist in the management of the incident. 22

23 Emergency Response Severe Storm or Flood Aim: To ensure that in an event of Severe Storm or flood, the correct procedures are followed in order to maintain the safety of people, the site and community. Type Of Event Storm 1. Store or secure all loose items external to the 2. Secure all windows and external doors. 3. Isolate / shut off electricity. 4. Disconnect electrical equipment, cover and move away from windows. 5. During a severe storm remain in the building keeping occupants away from the windows 6. After the storm evaluate the need to evacuate. Flood 1. Store or secure all loose items external to the building 2. Secure all windows and external doors. 3. Isolate / shut off electricity. 4. Disconnect electrical equipment, store equipment in racking spaces in top levels 5. Where possible move stock in warehouse to higher storage locations. 6. Remove motorized equipment from site and store in 7. Advise emergency services of actions taken 8. After flood Invoke Monthly store check procedure 9. Have electrician review power and reconnected to electricity 10. Have motorized equipment returned to site 10. Investigate and report the incident if required. Staff, Visitors and Contractors debriefed. Resume normal duties only when safe to do so. 23

24 Emergency Response - Decontamination Procedure Aim: To ensure that in an event of a Chemical Spill requiring Decontamination, the correct procedure is followed in order to manage an incident and its recovery in a manner that minimises the risks to people, environment and the business. 1. Alert others. Ensure a person notifies the Chief Warden. Ensure a person notifies the First Aid Officer 2. Obtain MSDS and isolate the area. 3. Deal with injured / contaminated personnel according to MSDS instructions and without putting others at risk. Call 000 if required 4. Is the Decontamination Small or Large? 5. Small: Take them to the emergency eye/shower wash station and treat affected area. Follow MSDS 5. Large: Contact QFRS to manage the Decontamination - Phone 000. Invoke Evacuation Procedure. 6. Is the person getting Stable or worse? 7. Take person to nearest Doctor or Hospital for treatment. 6. If getting worse Phone 000 immediately. 8. Investigate and Report the incident. Notify HESQ. Resume normal duties only when safe to do so. 24

25 PERSONAL INJURY & NEAR MISS PROCEDURE Notification;- Must be made when Injury occurs to National HSE Manager Aim: To provide instruction for the reporting, recording and management of Personal injury to employees, contractors and visitors; with the aim of managing incident and preventing recurrence. A Personal Injury & Near Miss includes the following but is not limited to: LTI, MTI & FAI Near Miss - Occupational Illness Occupational Exposure 1. Injury Occurs. Notify HSE Manager when injury occurs, First Aid &/or Medical Treatment initiated 2. Employee, contractor & visitor is to complete Section 1 & 2 Personal Injury & Near Miss Form (F-110) with a Worker Authorization form (T-710) and submit it to the Manager on the same day of incident. Manager is to complete Section 3 of the Form RESPONSIBILITIES 1. Person involved in injury or site management responsible for notification. ARC management are required to be notified within 24hours of incident Injured Employees requiring medical treatment are to be to be taken to an approved medical supplier as per T-264. Call an ambulance in cases of emergency. For all MTI and LTI s injuries T-263 can be used as a guide for alternative duties for return to work plans 3. Manager to forward the original Form (F-110) to the National HSE Manager within 24 hours of incident. If it is not possible to forward the completed original Form within 24hrs, a part completed copy of the form is to be faxed/ ed and the completed original form sent within 5 working days. Site is to retain a copy of the completed Form (F-110) on file. The National HSE Manager will register in the Incident Database & issue the reference number. 4. HSE manager handles the injury through the P-1020 Injury and insurer management procedure 5. National HSE Manager to complete Section 4 of the Personal Injury & Near Miss Form (F-110) in order to close the incident. A copy of the completed Personal Injury & Near Miss will be forwarded by the National HSE Manager to the Manager/Supervisor. Where appropriate a safety alert is issued to the DGL group via the company s intranet 6. All incidents to be recorded in the corrective action register and reviewed by the National Training and Compliance Manager to ensure corrective actions have been completed 2. Person involved in Injury responsible for Section 1 & 2 of Personal Injury & Near Miss Form Manager/ Supervisor to assist where necessary. Manager/ Supervisor are responsible for Section Manager/ Supervisor responsible for ensuring form are submitted within specified time-frame. The National HSE Manager is responsible for registration in the Incident Database. 4 National HSE manager. 5. National HSE Manager is responsible for completing Section 4 of Form (F-110). National Claims Coordinator is responsible for officially closing in the Incident Database and adding to corrective actions register. 6. National Compliance & Training Manager responsible for closing entry in corrective actions register 25

26 Standard Operating Procedure Aim: To define the process for ensuring that appropriate spill containment is implemented at DGL Smithfield Depot This Standard Operating Procedure relates to this site only and is not applicable to other site operations. Steps What is acceptable Why Cover is placed fully over drain and sealed around edges. There are 2 drains onsite that require cover *Near loading dock area (as marked on site map) * Under awning near forklift vehicle loading area. Covers will be placed onto drains by Site Manager at the commencement of each Monday morning and removed at the end of operations on a Friday afternoon. When the covers are not placed over the drains they are to be stored with the spill kits inside front roller door. Cover must be placed over drain fully to ensure that all of grate is covered. Manager to ensure task is completed. The drain has adhesive around the sides and Covers weigh approximately 15 kgs each and should be carried one at a time. Covers should be stored in original packing as below. If mat is not placed over whole of drain grate then spill may still enter the storm water system. Failure to ensure drains are covered may result in an environmental incident in the event a spill of goods occurs onsite. *** During instances of extreme weather conditions covers should temporarily be removed, to ensure water drains from site. It will be the responsibility of the Site Manager to ensure drain covers are Safe lifting weight for one persons should not be exceeded to avoid the potential for injury. In the event that the adhesive becomes less effective ( less sticky) mats should be placed in water for approximately 30 mins, then removed and dried Manager is to ensure that placement of the mats is checked during the Weekly Safety Walk process and captured on the form. When placed in warm soapy water this makes the adhesive become more effective. Visual inspection of drains to ensure covers are fitted must be completed during walk If mat does not seal over drain then liquids still have potential to enter storm water system. To ensure that mats do not become lose, are not removed or do not become damaged. 26

27 Section 6. Liaison, Reports, Review and Training Section 6.1 Liaison with Emergency services Liaison with Emergency Services Agencies The Fire Brigade are the lead response agency in the event of an Emergency. They will take control of the incident site and will benefit from the receipt of timely information. The site manager will act as the primary liaison with the Fire Brigade however may allocate the role of Fire Warden to other The Fire Warden will; Collect the Site Manifest and Emergency Plan Wait at MAIN ENTRANCE TO SITE and attract the attention of the responding units. Hand the manifest and Emergency Plan to the Fire Brigade Officer in charge and briefly explain: Evacuation status (completed or missing personnel) if known Nature of incident Stay with the first unit and direct them to the incident location. Offer assistance (details of product/people involved, equipment available). Make certain of roll-call/evacuation status and pass this information to emergency services. Police In an emergency situation the police act in the capacity as communications co-ordinators. Other Authorities (Work Place Health and Safety, EPA, Health Department) There may be a statutory investigation into any emergency and Relevant Government Authorities may undertake their own investigations. Although communications with these authorities will primarily be through Senior Management, the ERTL and Team members must ensure that there is no interference with evidence. Any clean up, repairs or movement of deceased persons, must not occur without approval of the investigating authority s representative. The only exceptions to this rule are actions necessary to bring the emergency under control Public Relations / Media Response In the event of an emergency on site the Emergency Response Team Leader is to assign an individual to traffic control role. Traffic Controller Close the gate to all traffic except for emergency services. (Fire, Police, Ambulance). Do not allow parked vehicles to block access. Advise anyone wanting to enter that: The site is temporarily closed because of an emergency ( exercise ). 27

28 DO NOT GIVE ANY OTHER DETAILS Record the arrival times of emergency services. Do not leave the gate. You will be advised when to re-open the site. Media Liaison Only senior management are to make statements to the media regarding an emergency situation Adjoining Sites Depending on the nature of the emergency it may be relevant for companies on adjoining sites to be notified. Contact phone numbers for companies on adjoining sites are listed on the Site Emergency Contact List a copy of which will be kept at reception and another copy will remain with this plan. Contact details will be reviewed on a twelve monthly basis to confirm that details are still current. 6.2 Incident Investigations & Written Reports Incident investigations are to be completed for all reportable incidents including; Fires Spills Motor vehicle accidents Personal injury/illness Near misses Service incidents at Customers premises All incidents are to be entered into the DGL Group Reporting System which will automatically notify (via ) the Senior Management Team. 6.3 Debriefing Activities / Trauma Counselling Personnel involved in emergency response activities are to be involved in a debriefing session to enable the assessment of the response activities and identify opportunities for improvement. Trauma counselling shall be made available at the discretion of Senior Management. 6.4 Drills and Response Review Activities Fire drills are held annually at each company owned site as scheduled by the Site Supervisor. DGL Group teams operating from customer or other sites will participate in drills as required by site management. Emergency Response Procedures will be reviewed on a yearly basis or when subject to a major alteration to the sites operations. Review activities will be the responsibility of the Site Supervisor. 28

29 6.5 Training Requirements / Specifications Emergency Response Team (ERT) The ERT shall be comprised with training in the following; Fire Response Use of Extinguishers (water, foam, dry powder, CO2) Use of Fire Hoses (water) Spill Response Dangerous Goods and Hazardous Substances Awareness Product Specific Training for High Risk Substances Head office and the site will maintain a copy of these records with the State manager receiving updates of last training dates 29