Telephone dialing device TWG 01

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1 Operating Manual Telephone dialing device TWG 01 Art. No BINDER GmbH Address Post office box Tuttlingen, Germany Tel Fax Internet info@binder-world.com Service Hotline Service Fax Service service@binder-world.com Service Hotline USA or Service Hotline Asia Pacific or Service Hotline Russia and CIS Issue 05/2016 Art. No

2 Content 1. SAFETY Legal considerations Structure of the safety instructions Signal word panel Safety alert symbol Pictograms Word message panel structure General safety instructions on installing and operating the device Intended use UNIT DESCRIPTION Possibilities of connection Telephone numbers Call confirmation Alarm messages Electric power supply Power failure False alarms OPERATING ELEMENTS Connection sockets for power connection and alarm Keyboard Command keys overview COMPLETENESS OF DELIVERY, TRANSPORTATION, STORAGE, AND INSTALLATION Unpacking, and checking equipment and completeness of delivery Storage Location of installation and ambient conditions CONNECTIONS AT THE TWG Opening the housing Pin assignment of the phone cable Connecting the power supply unit Inserting / replacing the interchangeable plug adapters of the power supply unit Connecting the cable to the Alarm Box AB Closing the housing WALL INSTALLATION (OPTIONAL) CONNECTION TO THE TELEPHONE LINE CONNECTION TO THE ALARM SYSTEM Connection to the alarm box AB Connecting further alarm contacts with 3 zone operation APT-COM 3 settings for remote alarm ELECTRICAL CONNECTION FACTORY SETTINGS RESET Software reset Hardware reset TWG 01 05/2016 page 2/36

3 11. PROGRAMMING Menu functions overview Accessing the programming menu Starting the programming menu Ending the programming menu Display indications Available telephone numbers Dialing mode Messages Deleting messages and/or telephone numbers Programming code Call allocation Aborting alarm calls Event log Acknowledge TEST FUNCTIONS Display indications Message test Test call TROUBLESHOOTING CLEANING, AND SERVICE Cleaning Service DISPOSAL Disposal of the transport packing Decommissioning Disposal of the unit in the Federal Republic of Germany Disposal of the unit in the member states of the EC except for the Federal Republic of Germany Disposal of the unit in non-member states of the EC TECHNICAL DATA TWG 01 05/2016 page 3/36

4 Dear customer, For the correct operation of the telephone dialing device TWG 01, it is important that you read this operating manual completely and carefully and observe all instructions as indicated. Failure to read, understand and follow the instructions may result in personal injury. It can also lead to damage to the unit and/or poor equipment performance 1. Safety This operating manual is part of the components of delivery. Always keep it handy for reference. To avoid injuries and damage observe the safety instructions of the operating manual. WARNING Failure to observe the safety instructions. Serious injuries and unit damage. Observe the safety instructions in this operating manual Carefully read the complete operating instructions of the device. 1.1 Legal considerations This operating manual is for informational purposes only. It contains information for installing, start-up, operation and maintenance of the product. Note: the contents and the product described are subject to change without notice. Understanding and observing the instructions in this operating manual are prerequisites for hazard-free use and safety during operation and maintenance. In no event shall BINDER be held liable for any damages, direct or incidental arising out of or related to the use of this manual. This operating manual cannot cover all conceivable applications. If you would like additional information, or if special problems arise that are not sufficiently addressed in this manual, please ask your dealer or contact us directly by phone at the number located on page one of this manual Furthermore, we emphasize that the contents of this operating manual are not part of an earlier or existing agreement, description, or legal relationship, nor do they modify such a relationship. All obligations on the part of BINDER derive from the respective purchase contract, which also contains the entire and exclusively valid statement of warranty administration. The statements in this manual neither augment nor restrict the contractual warranty provisions. 1.2 Structure of the safety instructions In this operating manual, the following safety definitions and symbols indicate dangerous situations following the harmonization of ISO and ANSI Z Signal word panel Depending on the probability of serious consequences, potential dangers are identified with a signal word, the corresponding safety color, and if appropriate, the safety alert symbol. DANGER Indicates an imminently hazardous situation that, if not avoided, will result in death or serious (irreversible) injury. TWG 01 05/2016 page 4/36

5 WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious (irreversible) injury CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in moderate or minor (reversible) injury CAUTION Indicates a potentially hazardous situation which, if not avoided, may result in damage to the product and/or its functions or of a property in its ambiance Safety alert symbol Use of the safety alert symbol indicates risk of injury. Observe all measures that are marked with the safety alert symbol in order to avoid death or injury Pictograms Warning signs Electrical hazard Explosive atmosphere Pollution Hazard Harmful substances Biohazard Mandatory action signs Mandatory regulation Read operating instructions Disconnect the power plug Environment protection Prohibition signs Do NOT touch Do NOT spray with water TWG 01 05/2016 page 5/36

6 Information to be observed in order to ensure optimum function of the product Word message panel structure Type / cause of hazard. Possible consequences. Instruction how to avoid the hazard: prohibition. Instruction how to avoid the hazard: mandatory action. Observe all other notes and information not necessarily emphasized in the same way, in order to avoid disruptions that could result in direct or indirect injury or property damage. 1.3 General safety instructions on installing and operating the device With regard to operating the device and to the installation location, please observe the DGUV guidelines on safe working in laboratories (formerly BGI/GUV-I 850-0, BGR/GUV-R 120 or ZH 1/119, issued by the employers liability insurance association) (for Germany). BINDER GmbH is only responsible for the safety features of the unit provided skilled electricians or qualified personnel authorized by BINDER perform all maintenance and repair, and if components relating to device safety are replaced in the event of failure with original spare parts. Danger of overheating. Damage to the unit. CAUTION Do NOT install the unit in unventilated recesses. Ensure sufficient ventilation for dispersal of the heat. Do not operate the device in hazardous locations. Explosion hazard. Danger of death. DANGER Do NOT operate the unit in potentially explosive areas. KEEP explosive dust or air-solvent mixtures AWAY from the unit. DANGER Electrical hazard. Danger of death. The unit must NOT become wet during operation or maintenance. TWG 01 05/2016 page 6/36

7 1.4 Intended use The telephone dialing device TWG 01 serves to transmit an alarm message to one or several recipients via the telephone line. The unit receives the alarm from the Alarm Box AB 01 from BINDER and transmits the recorded messages to the programmed telephone numbers. For test purposes or emergency it is possible to release an alarm directly by pressing a key. An alarm can also be triggered directly via the zero-voltage relay alarm contacts of some BINDER temperature chambers. Following the instructions in this operating manual is part of the intended use. Connection overview: Example with a temperature unit with RS422 interface. Devices with other interface types (RS232, Ethernet) can also be supervised. Figure 1: Connection overview 1. BINDER Temperature chamber with RS 422 interface 2. Computer with APT-COM software and/or monitoring computer (Watch Tool) 3. Interface converter RS 232 / RS Plug distributor RS Alarm Box AB Telephone dialing device TWG Telephone wall socket 8. Phone of a responsible person ready for service TWG 01 05/2016 page 7/36

8 2. Unit description The telephone dialing device TWG 01 serves to transmit an alarm message triggered by the communication software APT-COM from BINDER to one or several recipients via the telephone line. The unit receives the alarm from the Alarm Box AB 01 from BINDER and transmits the recorded messages to the programmed telephone numbers. For test purposes or emergency it is possible to release an alarm directly by pressing a key. In addition to the Alarm Box AB 01 an alarm can also be triggered directly via the zero-voltage relay alarm contacts of some BINDER temperature chambers. With 3 zone operation, up to 3 different alarm contacts can trigger alarms causing the TWG 01 to dial different phone numbers and to transmit combination of messages which have been defined accordingly. If you want to connect further devices which should trigger alarms, please refer to the original operating manual supplied with the telephone dialing device. 2.1 Possibilities of connection The TWG 01 is connected at the output side to a public telephone network directly or via substation of a private telephone installation. On the input side, the transmission of the alarm occurs via a zero-voltage relay alarm contact of the Alarm Box AB 01. With 3 zone operation you can connect up to 3 different alarm contacts. For the connection to the telephone network you need a TAE-N socket (N means nontelephone unit, e.g. telephone responders or facsimile). 2.2 Telephone numbers Up to four contact numbers of up to 24 characters can be stored on the device. 2.3 Call confirmation The recipient can confirm the call by dialing a code number (chap.11.12). After a defined number of received confirmations, the alarming ends. TWG 01 05/2016 page 8/36

9 2.4 Alarm messages Enter an individual alarm text by means of the voice recording facility. You can record up to 4 messages. The maximum length of each message is 25 seconds. In case of an alarm, the TWG 01 will send the selected messages. 2.5 Electric power supply For the electric power supply the TWG 01 requires 12 V DC/100 ma max. taken from the supplied stabilized power supply unit. Do not use any different connection or power supply unit because this could damage the TWG 01. Do NOT use the TWG 01 outdoor, in humid locations or in explosive areas. This is not permitted and can lead to faults and to damage, including the connected devices. 2.6 Power failure All settings, recorded messages and entered phone numbers remain stored in case of a power failure. To ensure alarm transmission during a power failure we recommend taking the electric power supply from a central alarm facility with a power supply buffered by a 12V accumulator, which is permanently loaded by a charger suitable for permanent loading. To enable alarming during a power failure, the APT-COM computer, if appropriate the monitoring computer (Watch Tool), and the Alarm Box AB 01 must be connected to an interruption free power supply (e.g. battery buffer for PCs). All phone numbers, messages and programming are conserved in a fix memory even in case of a power failure. 2.7 False alarms Never program any telephone numbers of the police or the fire service. This is not permitted. Please consider that you will have to pay for calling the police when you provoked alarms. By mistake the manual alarm-key could release an alarm. You can avoid such a false alarm by installing the unit as inaccessibly as possible. TWG 01 05/2016 page 9/36

10 3. Operating elements Display Keyboard Hinged keyboard cover Figure 2: Operating elements 3.1 Connection sockets for power connection and alarm (1) Loudspeaker (2) Tamper contact (3) Microphone (4) Tamper loop (5) Inputs A-D (6) Jumper for trigger polarity (7) Telephone connection (8) Power supply 12 V/0V DC and output (9) Jumper for the factory settings reset Figure 3: Board overview TWG 01 05/2016 page 10/36

11 Entry of power supply 12 V DC / 100 ma. For power supply connection see chap. 9. Logic of alarm input A: closed= N.C. (normally closed), logic of the Alarm Box AB 01 Logic of alarm input B and C: open=n.o. (normally open, see chap.2). Connecting the Alarm Box AB 01 (and, if appropriate, further alarm contacts with 3 zone operation) will take place after programming. See chap. 11. Proceed in the order of this manual: First install the TWG 01 and connect it to the power supply and the telephone line (chap. 5). Then perform the programming 11), and only thereafter connect the Alarm Box AB 01 (chap. 11). 3.2 Keyboard Figure 4: Keyboard of TWG Command keys overview Button Characters Button Characters.,?! - & w x y z 9 W X Y Z a b c 2 A B C 0, # * d e f 3 D E F Function key A g h i 4 G H I Function key B j k l 5 J K L Function key C m n o 6 M N O p q r s 7 P Q R S t u v 8 T U V Function key D Confirm and play Abort TWG 01 05/2016 page 11/36

12 4. Completeness of delivery, transportation, storage, and installation 4.1 Unpacking, and checking equipment and completeness of delivery After unpacking, please check the unit and its optional accessories, if any, based on the delivery note for completeness and for transportation damage. Inform the carrier or post office/parcel service immediately if transportation damage has occurred. Scope of delivery: Telephone dialing device TWG 01 (type AZ6301) Connection cable 2 m / 6.6 ft (connection to telephone wall jack) with TAE-N telephone plug TWG 01 operating manual to connect to APT-COM 3 DataControlSystem (Art. no ) Original operating manual of the manufacturer Power supply unit with connection cable and various interchangeable plug adapters Screws and dowels for wall-mounting the device Plug adapter for UK Plug adapter for the EU Plug adapter for Australia Plug adapter for the USA Figure 5: Supplied interchangeable plug adapters Figure 6: Power supply unit V AC / 12V DC (Art. no ) For disposal of the transport packing, see chap TWG 01 05/2016 page 12/36

13 4.2 Storage Intermediate storage of the unit is possible in a closed and dry room. Observe the guidelines for temporary decommissioning (chap. 15.2). Permissible ambient temperature range: -10 C / 14 F up to +55 C / 131 F. Permissible ambient humidity: max. 75 % r.h., non-condensing When after storage in a cold location you transfer the unit to its warmer installation site, condensation may form. Before start-up, wait at least one hour until the unit has attained ambient temperature and is completely dry. 4.3 Location of installation and ambient conditions Select a convenient place for the telephone dialing device TWG 01. The place of the installation should be: close to the APT-COM computer or the monitoring computer (Watch Tool) and to the Alarm Box AB 01 close to a telephone wall jack (2 m / 6.6 ft connection cable enclosed) rather concealed or inaccessible a dry location Permissible ambient temperature range: -10 C / 14 F up to +55 C / 131 F. Permissible ambient humidity: 75 % r.h. max., non-condensing. Note that unauthorized persons may switch off the device or the audible alarm signal. We recommend installation e.g., inside a distribution box. To completely separate the unit from the power supply, you must disconnect the power plug. Install the unit in a way that the power plug is easily accessible and can be easily pulled in case of danger. Do not install or operate the unit in hazardous locations. Explosion hazard. Danger of death. DANGER Do NOT operate the unit in potentially explosive areas. KEEP explosive dust or air-solvent mixtures AWAY from the vicinity of the unit. TWG 01 05/2016 page 13/36

14 5. Connections at the TWG 01 The adapter plug for the telephone cable is already pre-installed on the TWG 01 The connections for the power supply unit and the Alarm Box AB 01 remain to be established Connection cable 2 m for telephone socket TWG 01 Power supply unit with connection cable Connection cable for Alarm Box AB 01 Figure 7: TWG 01 with all connecting cables mounted Figure 8: Bottom of TWG 01 with pre-assembled adapter for connection to the telephone socket (state of delivery) TWG 01 05/2016 page 14/36

15 5.1 Opening the housing Figure 9: Bottom of TWG 01 and position of the screws Unscrew both screws at the housing (cross head screws) and open then the housing. Loosen the screws. It is not necessary to completely remove them. 5.2 Pin assignment of the phone cable The adapter plug for the telephone cable is already pre-installed. Pin assignment as follows: Figure 10: Connection of the RJ11 adapter at the TWG with pre-installed connection for telephone cable Connection of the RJ11-Adapter at the TWG 01: Clamp 12V DC A connected to red cable Clamp 12V DC B connected to green cable Clamp 12V DC A1 connected to yellow cable Clamp 12V DC B1 connected to black cable TWG 01 05/2016 page 15/36

16 5.3 Connecting the power supply unit Conduct the power cable through the central housing opening. Connect the conductor end marked + to the screw terminal +12V of the telephone dialing device. Connect the conductor end marked - to the lower clamp of the triple connecting terminal. + - Figure 11: Open TWG 01 with connections of the power supply unit Inserting / replacing the interchangeable plug adapters of the power supply unit The supplied power supply unit covers a power supply tension range from 100V AC up to 240V AC and provides 4 interchangeable plug adapters for Europe, UK, Australia, and the USA. Therefore, it is suitable for all tensions between 100V and 240V AC 50/60Hz worldwide. The interchangeable plug adapters accompany the unit and can be used as required. To put in or change the interchangeable plug adapters proceed as described following: Push the plug adapter onto the power supply unit until it clicks into place. Figure 12: Putting in the suitable plug adapter TWG 01 05/2016 page 16/36

17 5.4 Connecting the cable to the Alarm Box AB 01 The connection cable (Art. no ) to the Alarm Box AB 01 comes with the Alarm Box AB 01. Conduct also the connector cable of the Alarm Box through the central housing opening. Connect the end of the black conductor to the screw terminal Trigger input A. Connect the end of the brown conductor to the upper terminal of the triple connecting terminal. Figure 13: Open TWG 01 with connection of the Alarmbox AB 01 cable Connect the upper clamp of the triple connecting terminal with the black and brown wire of the cable supplied with the Alarm Box AB 01 (chap. 11). Output DIN socket of Alarm Box AB 01 Pin allocation Logic NC black (x) Alarm input connection sockets of TWG 01 brown Cable supplied with AB 01 Figure 14: Connection to the Alarm Box AB 01 (x) triple connecting terminal TWG 01 05/2016 page 17/36

18 5.5 Closing the housing Connect the housing shells carefully. Ensure that no cable is squeezed. Attach the housing screws again. 6. Wall installation (optional) You can mount the device at the wall if desired. Choose a convenient place for the dialing unit TWG 01. The place of the installation should be: close to the APT-COM PC or the monitoring computer (Watch Tool) and to the Alarm Box AB 01 close to a telephone wall jack (2 m connection cable enclosed) concealed or inaccessible Installation: Open the cover screws and remove the cover from the base of the dialer. Mark the two holes (Figure 15) on the wall using the base of the dialer as a drilling template. Drill the holes. Feed all connection lines through the rear opening, or use the cable cut-outs on the top or bottom of the dialer. Attach the dialer to the wall. Keep in mind that unauthorized persons could release an alarm or reset the programming unintentionally. We recommend installing the TWG 01 inside a distribution box or similar. Figure 15: Holes for wall installation on the bottom of the TWG 01 TWG 01 05/2016 page 18/36

19 7. Connection to the telephone line Plug the telephone cable to the supplied ready-mounted adapter plug at the TWG 01. Use the supplied cable to establish the connection with the telephone line via the RJ10-adapter at the bottom of the device. Insert the RJ connector (Western plug) into the adapter at the device until it snaps in. The TAE-Nplug has to be put in to the N-coded socket of the TAE socket (N = non-telephone) of a telephone responder, a fax-device, or a modem. Connect the telephone cable to the telephone socket. For use abroad, telephone pick-ups are available in commerce. For more connection options of the telephone dialing device please refer to the the original operating manual of the TWG.. TWG 01 05/2016 page 19/36

20 8. Connection to the alarm system 8.1 Connection to the alarm box AB 01 The alarm box AB 01 from BINDER is equipped with a zero-voltage relay alarm contact via a DIN socket at its rear which is switched via APT-COM whenever one (or more) of the supervised chambers run out of the entered set point tolerance bandwidth. Insert the DIN plug of the cable, which is connected to the TWG 01 as described in chap. 5.4, into the DIN socket of the zero-voltage relay alarm output on the rear of the Alarm Box AB 01. Contact of AB Pin 1: Pole Pin 2: Open Pin 3: Close If there is no alarm event, pin 1 and 2 are closed. In case of an alarm, Pin 1 and Pin 3 are closed. The zero-voltage relay alarm contact is switched with a delay (see operating manual for communication software APT-COM 3 (chap. 10 Watch Tool ). In case of an alarm event the switching contact must be opened for at least 10 seconds, otherwise the dialing event will be aborted. 8.2 Connecting further alarm contacts with 3 zone operation Please use the other connection sockets 2 and 3 of the TWG 01 together with the COM 1 socket accordingly. 8.3 APT-COM 3 settings for remote alarm In APT-COM 3 monitoring by the monitoring software Watch Tool is activated with the button Watch enable in the configuration menu Watch Tool (see APT-COM 3 operating manual). All alarm settings need to be made in the monitoring software Watch Tool. They are extensively described in the APT-COM 3 operating manual. TWG 01 05/2016 page 20/36

21 9. Electrical connection Possibilities of electrical connection The TWG 01 must be connected to a 12 V DC-voltage. There are three possibilities of connection: 1. Connection to the supplied 12V power supply unit (state of delivery), see chap Connection to the 12 V DC supply of a central alarm system, if installed. 3. Connection to an accumulator with 12 V and at least 1.2 Ah. The accumulator must be suitable for permanent loading by an interruption-free power supply. TWG 01 electrical connection data Rated voltage of TWG 01: 11.5 to 14 V DC Quiescent current: max. 35 ma (at 12 V DC) Rated current (alarm): max. 70 ma (at 12 V DC) Max. power consumption of TWG 01: 1.2 Watt. We recommend taking the electric power from a central alarm facility (as far as existing) with a backed-up power feeding 230V AC (e.g. battery buffer for PCs). Only then the alarm transmission during a power failure is guaranteed. The same is true when using the supplied 12V power supply unit. When using the supplied power supply unit: Insert the plug of the power supply unit into a suitable socket. Power supply voltage 230 V +/- 10 % at 50 Hz, 230 V +/- 10 % at 60 Hz. Current type 1N ~ When connecting, please observe the regulations specified by the local electricity supply company as well as the VDE directives (for Germany) CAUTION Danger of incorrect rated voltage. Damage to the device. Check the power supply voltage before connection and start-up. Additionally for alarming during a power failure, it is necessary that the computer on which APT-COM 2.0 or the Watch Tool software is running is also connected to a backed-up power feeding (e.g. battery buffer for PCs). DANGER Incorrect power supply voltage when connecting the power supply unit. Electrical hazard. Danger of death. Damage to the power supply unit. Check the power supply voltage before connection and start-up. To completely separate the unit from the power supply, you must disconnect the power plug. Install the unit in a way that the power plug is easily accessible and can be easily pulled in case of danger. TWG 01 05/2016 page 21/36

22 10. Factory settings reset In order to ensure that all existing settings are deleted, a factory setting reset is recommended after anew installation. You can choose between a software or hardware reset Software reset 1. Press and hold the key. Connect the power supply to the device. The following display message is shown. ERASE? 2. Press and the display shows: LANG? 3. Press and the display shows: PLEASE RECORD 4. Enter your programming code (default: 1234) and the display shows: READY Start programming the device Hardware reset 1. Disconnect the power supply from the TWG Bypass the Factory Default jumper on the mainboard using a small screwdriver or similiar tool. 3. Connect the power supply to the device. 4. Remove the screwdriver and reattach the housing cover: Make sure that you do not trap or restrict any cables. The TWG 01 now beeps every 30 seconds and displays: PLEASE RECORD 5. To access the programming menu, enter your programming code (default: 1234). The displays shows: READY Start programming the device. TWG 01 05/2016 page 22/36

23 11. Programming 11.1 Menu functions overview The menu functions are used for configuring the TWG 01 and offer a wide range of test possibilities. Menu function Telephone numbers Messages Delete Programming code Code length Output Output Abort Event Log Acknowledge - Test functions Description Entry of telephone numbers 1-4 Recording voice messages Deleting messages and contacts Changing the programming code Length of the programming code Selecting the output type Call allocation to the telephone numbers Abort options Viewing the event log Acknowledgement options Testing the messages A-D and the auto reports (chap. 12) 11.2 Accessing the programming menu Starting the programming menu 1. When the TWG 01 is put into operation for the first time the display shows: PLEASE RECORD 2. If you have already made settings on the device, then the standby display shows: SD1 3. Enter your user code (default: 1234). The display shows: READY 4. The programming menu is now active. If no entries are made in the programming menu for 60 seconds, then the device leaves the programming mode automatically. TWG 01 05/2016 page 23/36

24 Ending the programming menu 1. Press the key, repeatedly until the display shows: READY 2. Press again to leave the programming menu and return to the standby mode Display indications Display PLEASE RECORD SD1 ABORTED Explanation If the dialer was put into operation for the first time, then a factory setting reset is necessary (chap. 10). The telephone numbers and messages must then be programmed. This is the display in standby mode. The display appears as soon as at least one telephone number and one voice message are programmed. It also appears during an alarm call. The alarm call was cancelled by the user during the transmission attempt by the dialer Available telephone numbers Up to four contact numbers of up to 24 characters can be stored on the device. 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: ENT Press - to enter the telephone numbers 1-4. The display changes between the selected telephone number and the programmed number. Tel NO 1 When no telephone number is programmed, the display shows BLANK. Press the to delete the programmed telephone number. key 4. Enter the desired telephone number. Press, for a dial pause of three seconds. This is shown in the display as a comma. The entry cursor can be moved to the left by pressing.or to the right by pressing. 5. Press the key to save the entries. Repeat this procedure for the numbers 3,3 and 4. Press to end data entry. TWG 01 05/2016 page 24/36

25 11.5 Dialing mode You can switch the dialing mode from DTMF (tone dialing) to pulse dialing or to automatic recognition of the correct dialing mode (AUTOMATIC setting). 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: ENT Press - to enter telephone numbers 1-4. The display now changes between the selected telephone number and the programmed number. TEL NO 1 4. Press the key. The display changes between TONE and DIALLING. TONE DIALLING 5. Press the key. PULSE and DIALLING are displayed alternately. PULSE DIALLING 6. Press the key again to display automatic mode recognition. AUTOMATIC DIALLING 7. Confirm your selection by pressing. The display shows: ENT Press to show the display for further programming: READY Press to end data entry Messages The TWG 01 is able to record an identification message and four voice messages, all with a maximum length of 25 seconds. The identification message 0 is normally used to show general information on the alarm system. The remaining four voice texts A-D are allocated to the corresponding alarm inputs (A-D) and normally show the relevant event (e.g., band alarm temperature, door open etc.). We recommended adding a note that clarifies, the confirmation procedure (press 8) at the end of the voice message. TWG 01 05/2016 page 25/36

26 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: ENT 0-D 3. Select one of the messages -, you would to edit. The display alternates between RECORD and the message, you have chosen, e.g. PHRASE A for alarm message A: RECORD PHRASE A 4. Press to start recording. Speak loudly and clearly. The display shows the amount of seconds remaining. REC Press to stop recording. 6. Repeat steps 3-5 for the remaining messages. The test function (chap. 12).can be used for testing and playing the recorded messages. Press to end data entry Deleting messages and/or telephone numbers You can delete all previously programmed messages and telephone numbers. A complete factory reset is not made, meaning otter settings are kept. If you only wish to delete individual telephone numbers or messages, then overwrite them or delete them as described in chap and chap Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows alternately: ERASE- MSG/NUM 3. Press. The display shows: MESSAGES 4. Press and the display shows: NUMBERS 5. After you have made your selection press. Depending on the choice all previously programmed numbers or messages are deleted. TWG 01 05/2016 page 26/36

27 11.8 Programming code We recommend changing the pre-set programming code for security reasons. The programming code is used to access the programming menu, and can also be used to abort an alarm (chap ). 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: NEWCODE- 3. Press. The display shows: Enter your personal programming code, then confirm with. Press to end data entry. Code length The default programming code has four digits. You could change the code length to six digits. If the code length is changed from four to six digits, then 00 is added at the end of the existing programming code. 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: C, TYPE 3. Press and the display shows: 4, CODE 4. Press the key to change the code length. 6, CODE 5. Press to confirm your selection. Press to end data entry Call allocation You can allocate the voice messages A-D individually or to all telephone numbers. 1. Enter your programming code (default: 1234). The display shows: READY TWG 01 05/2016 page 27/36

28 2. Press. The display shows: ROUTE- 3. Press. The display shows the current allocation of telephone numbers to alarm message A. Example: A> 1-3- In this example the alarm message A is transferred to telephone numbers 1 and Use the keys - to add or remove telephone numbers. 5. Press the key to switch to the other voice messages (B-D). Repeat the steps 3 and 4 for the remaining messages. 6. When you have allocated all telephone numbers to voice messages press. Press to end data entry Aborting alarm calls If an alarm is triggered by accident and the dialer starts an alarm call, then this can be aborted in a variety of ways. There are four possible abort types: INPUT: Creation of a signal on the ABORT TRIG input. RESTORE: Removal of the trigger signal on the input. PASSCODE: Entry of the programming code. NONE: Abort not possible. 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: ABORT- 3. Press. The display shows the current abort type, e.g.: INPUT 4. Press the key to switch between the various abort types. NONE PASSCODE RESTORE 5. Confirm your selection with. Press to end data entry. TWG 01 05/2016 page 28/36

29 11.11 Event log When an alarm call is transmitted successfully, the TWG 01 saves the last message transmission in the event log. 1. Enter your programming code (default: 1234). The display shows: READY 2. Press. The display shows: VIEWLOG- 3. Press to display the last event. Example: A> --3- In this example, message A has been transmitted to telephone number 3 and confirmed. BLANK in the display means that no events are available. The display A>---- means that the transmitted message A was not confirmed by any recipients. 4. Press to exit the event log. Press to end data entry Acknowledge If the TWG 01 has played the voice message to the recipient, then the device requires an acknowledgement that the message has been transmitted successfully. This is made by pressing the 8 key on the telephone. Message transmission is ended when the message receipt is confirmed. You can set how often the message must be confirmed before transmission is deemed successful. This options are available: ANY-1: One confirmation signal necessary. ANY-2: Two confirmation signals necessary. ANY-3: Three confirmation signals necessary. ANY 4: Four confirmation signals necessary. NO-ONE: No confirmation signal necessary. 1. Enter the programming code (default: 1234). The display shows: READY 2. Press. The display shows: CLEARbY 3. Press. The display shows the current selection. Example: ANY--1 TWG 01 05/2016 page 29/36

30 4. Press the key to switch between options. 5. Confirm your selection with. Press to end data entry. 12. Test functions 12.1 Display indications Display RINGING ENGAGED UNOBTAIN SENT OK NO Explanation The device has recognized a dial tone. The recipient line is engaged. The dialer makes a new connection attempt. Message transmission could not be made. The alarm was transmitted successfully and acknowledged by the recipient. The alarm call was not answered or not acknowledged by the recipient Message test 1. Enter your programming code (default: 1234). The display shows: READY 2. Press -, depending on which message you wish to play. This example shows message A: SEND A ON Press the key again for the corresponding message (in this case key A). After a few seconds, the identification message (phrase 0) and the alarm message are played for the key that was previously selected. PHRASE 0 PHRASE A 4. Data entry can be finished by pressing after the message has been played. TWG 01 05/2016 page 30/36

31 12.3 Test call 1. Enter your programming code (default: 1234). The display shows: READY 2. Press -, depending on which message you would wish to send. This example shows message A: SEND A ON Press - to send the message to the selected telephone number. Press to send the message to all telephone numbers. 4. After the device has recognized the dial tone of the recipient, the display shows: RINGING If no dial tone is recognized, the device starts to play the message automatically after 5 seconds. 5. If a successfully connection is established, the identification message and corresponding message are played. PHRASE 0 PHRASE A 6. If the message is confirmed on the telephone, then the display shows: SENT OK 7. If the message is not confirmed on the telephone, then the display shows: NO 8. By pressing the key you can cancel the test report any time. Press to end data entry. TWG 01 05/2016 page 31/36

32 13. Troubleshooting Problem Possible cause Solution No indication on the display No power supply Check power supply The recipient receives an alarm call, although the chamber is not in faulty condition. The dialer does not dial. The recipient cannot confirm the incoming call. The dialer calls the subsequent telephone numbers despite confirmation of the call by the recipient. The display shows: RINGING The connecting cable to the alarm system is defective Wrong telephone number. Incorrect trigger polarity. Incorrect trigger signal. Incorrect wiring of the telephone connection. Missing dial pause and/or outgoing line (usually when connecting to an extension). Unit not programmed Programming not completed Programming has been deleted Incorrect confirmation settings. Incorrect confirmation signal. Call to a mobile phone with poor mobile reception. Incorrect confirmation settings. An alarm has been released Check connection clamps and cables and replace them if necessary Check that the number is correct. Change the trigger jumper or trigger signal. Check the trigger signal. Check the telephone connection. Enter a dial pause and/or outgoing line. Program telephone number and record message Complete programming. Repeat the whole programming Check the relevant programming. Inform the recipient of the correct alarm confirmation procedure. Change location. Check the relevant programming. Reset the alarm acc. to the selected method (chap ). The display shows: ENGAGED There is no call to the stored numbers, although an alarm was triggered. No dialing tone Telephone connection incorrect Telephone system defective Check programming, modify if necessary. Check connection cables between phone line and socket and replace them if necessary. Have checked the connection by the telephone provider. Check connection between telephone line an TWG 01 socket Have the telephone system repaired TWG 01 05/2016 page 32/36

33 14. Cleaning, and service 14.1 Cleaning Electrical hazard. Danger of death. DANGER Do NOT spill water or cleaning agents over the device. Disconnect the unit before cleaning. Disconnect the power plug. Completely dry the unit before turning it on again. Disconnect the device from the power supply before cleaning. Disconnect the power plug. Wipe the surfaces with a moistened towel. In addition, you can use the following cleaning agents: Standard commercial cleaning detergents free from acid or halides and without alcohol. For surface protection, perform cleaning as quickly as possible. After cleaning completely remove any cleaning agent residues from the surfaces by using a moistened towel. Never try to open the device in order to repair it. In case of problems, please contact BINDER Service at the indicated addresses (chap. 14.2) Service Electrical hazard. Danger of death. DANGER The unit must NOT become wet during operation. NEVER open the device for repair purpose. Have all maintenance work conducted by professional electricians or experts authorized by BINDER. Only persons or workshops that have been authorized by BINDER must perform warranty / repair and maintenance tasks. Otherwise, BINDER will perform the tasks itself. If you do not know whom to contact in the event of a fault, contact us and we will advise you of the nearest authorized workshop. Never try to open the device in order to repair it. In case of problems please contact BINDER Service: BINDER telephone hotline: +49 (0) BINDER fax hotline: +49 (0) BINDER hotline: service@binder-world.com BINDER service hotline USA: or (toll-free in the USA) BINDER service hotline Asia Pacific: or BINDER service hotline Russia and CIS BINDER Internet website BINDER address BINDER GmbH, post office box 102, D Tuttlingen International customers, please contact your local BINDER distributor. TWG 01 05/2016 page 33/36

34 15. Disposal 15.1 Disposal of the transport packing Packing element Material Disposal Shipping box Cardboard Paper recycling Bag for screws and dowels PE foil Plastic recycling Bag for plug inserts PE foil Plastic recycling Protection Foil for display PE foil Plastic recycling Insulating air cushion foil PE foil Plastic recycling If recycling is impossible, all packing parts can also be disposed of with normal waste Decommissioning Disconnect the device from the power supply. Temporary decommissioning: See indications for appropriate storage, chap Final decommissioning: Dispose of the unit as described in chap to Disposal of the unit in the Federal Republic of Germany According to Annex I of Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE), the telephone dialing device TWG 01 is classified as monitoring and control instruments (category 9) only intended for professional use. They must not be disposed of at public collecting points. The devices bear the symbol for the marking of electrical and electronic equipment manufactured / placed on the market in the EU after 13 August 2005 and be disposed of in separate collection according to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE) and German national law for electrical and electronic equipment (Elektro- und Elektronikgerätegesetz, ElektroG). WEEE marking: crossed-out wheeled bin with solid bar under. A significant part of the materials must be recycled in order to protect the environment. At the end of the device s service life, have the devices disposed of according to the German national law for electrical and electronic equipment (Elektro- und Elektronikgerätegesetz, ElektroG from 20 October 2015, BGBl. I p. 1739) or contact BINDER service who will organize taking back and disposal of the device according to the German national law for electrical and electronic equipment (Elektro- und Elektronikgerätegesetz, ElektroG from 20 October 2015, BGBl. I p. 1739). Violation against existing law. CAUTION Do NOT dispose of BINDER devices at public collecting points. Have the device disposed of professionally at a recycling company which is certified according to the German national law for electrical and electronic equipment (Elektround Elektronikgerätegesetz, ElektroG from 20 October 2015, BGBl. I p. 1739). or Instruct BINDER Service to dispose of the device. The general terms of payment and delivery of BINDER GmbH apply, which were valid at the time of purchasing the device. Certified companies disassemble waste (used) BINDER equipment in primary substances for recycling according to Directive 2012/19/EU. The devices must be free from toxic, infectious or radioactive substances in order to eliminate any health hazards to the employees of the recycling companies. TWG 01 05/2016 page 34/36

35 Prior to handing the device over to a recycling company, it is the user s responsibility that it is free from toxic, infectious or radioactive substances. Prior to disposal, clean all introduced or residual toxic substances from the device. Prior to disposal, disinfect the device from all sources of infection.. If you cannot safely remove all toxic substances and sources of infection from the device, dispose of it as special waste according to national law. WARNING Contamination of the device with toxic, infectious or radioactive substances. Danger of intoxication. Danger of infection. NEVER take a device contaminated with toxic substances or sources of infection for recycling according to Directive 2012/19/EU. Prior to disposal, remove all toxic substances and sources of infection from the device. A device from which all toxic substances or sources of infection cannot be safely removed must be considered as special waste according to national law. Dispose of it accordingly Disposal of the unit in the member states of the EC except for the Federal Republic of Germany According to Annex I of Directive 2012/19/EU of the European Parliament and of the Council on waste electrical and electronic equipment (WEEE), the telephone dialing device TWG 01 is classified as monitoring and control instruments (category 9) only intended for professional use. They must not be disposed of at public collecting points. The devices bear the symbol for the marking of electrical and electronic equipment manufactured / placed on the market in the EC after 13 August 2005 and be disposed of in separate collection according to the Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). WEEE marking: crossed-out wheeled bin with solid bar under. At the end of the device s service life, notify the distributor who sold you the device, who will take back and dispose of the device according to the Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). Violation against existing law. CAUTION Do NOT dispose of BINDER devices at public collecting points. Have the device disposed of professionally at a recycling company that is certified according to conversion of the Directive 2012/19/EU into national law. or Instruct the distributor who sold you the device to dispose of it. The agreements apply that were agreed with the distributor when purchasing the device (e.g. his general terms of payment and delivery). If your distributor is not able to take back and dispose of the device, please contact BINDER service. Certified companies disassemble waste (used) BINDER equipment in primary substances for recycling according to Directive 2012/19/EU. The devices must be free from toxic, infectious or radioactive substances in order to eliminate any health hazards to the employees of the recycling companies. TWG 01 05/2016 page 35/36

36 Prior to handing the device over to a recycling company, it is the user s responsibility that it is free from toxic, infectious or radioactive substances. Prior to disposal, clean all introduced or residual toxic substances from the device. Prior to disposal, disinfect the device from all sources of infection. If you cannot safely remove all toxic substances and sources of infection from the device, dispose of it as special waste according to national law. WARNING Contamination of the device with toxic, infectious or radioactive substances. Danger of intoxication. Danger of infection. NEVER take a device contaminated with toxic substances or sources of infection for recycling according to Directive 2012/19/EU. Prior to disposal, remove all toxic substances and sources of infection from the device. A device from which all toxic substances or sources of infection cannot be safely removed must be considered as special waste according to national law. Dispose of it accordingly Disposal of the unit in non-member states of the EC CAUTION Alteration of the environment. For final decommissioning and disposal of the oven, please contact BINDER service. Follow the statutory regulations for appropriate, environmentally friendly disposal. 16. Technical data Power supply: Ambient conditions: Quiescent current Rated current Recording time to 14 V DC -10 C / 14 F up to +55 C / 131 F, max. 75 % r.h. (non condensing) max. 35 ma (at 12 V DC) max. 70 ma (at 12 V DC) max. 25 sec The product fully complies to guideline TBR 21. Symbol on the unit Information CE conformity marking Electrical and electronic equipment manufactured / placed on the market in the EC after 13 August 2005 and to be disposed of in separate collection according to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE). TWG 01 05/2016 page 36/36

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