World s Greatest General Aviation Celebration Provides Venue for Bendix/King New Product Launch

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1 Flight Club J U L Y Current Headlines Bendix/King by Honeywell Introduces AV8OR Handheld Multi-function Display Page 2 Apex Edge Series KSN770 Page 3 & 4 Honeywell Supports Operators at the 2008 Olympic Games Page 4 Bendix/King by Honeywell Launches New Online Dealer Toolkit Page 4 Runway Safety Experts Speak Out. Congress and the Industry Listen. Page 5 Tech Corner: A Few Tips about EEI Page 5 TPE331: The Importance of NTS System Check Page 6 LF507-1F Fan Overspeed Discussion Page 6 Enclosed Honeywell Aerospacedelivering a great customer experience. N E W S A N D I N F O R M A T I O N World s Greatest General Aviation Celebration Provides Venue for Bendix/King New Product Launch Bendix/King by Honeywell had a chance to showcase a number of new products at this year s EAA AirVenture Oshkosh, which featured more than 800 commercial exhibitors from across the aviation industry. Described as the world s greatest aviation celebration, AirVenture Oshkosh kicked off July 28th at Wittman Regional Airport in Oshkosh, Wis. The event has become home to new innovations and annual announcements that impact the industry. This year, Bendix/King took advantage of the event s visibility by revealing its newest product line, the AV8OR Series, while also providing an update on the Apex Edge Series, which was launched at Oshkosh The new AV8OR Series includes a handheld Multi-function Display (MFD) and two cockpit information systems. The AV8OR provides GPS navigation for both aircraft and automobiles with an exceptional graphical user interface featuring an intuitive vertical profile view on a large, easy to read, 4.3-inch diagonal, touch screen display. The system also interfaces to an optional XM weather receiver to display aviation oriented weather information. For more information, please visit The two cockpit information systems are the AV8OR Horizon 3D and the AV8OR Vision 3D. The AV8OR Horizon 3D is the first affordable, portable cockpit information system that provides the continued on next page

2 S C H E D U L E O F E V E N T S Customer and Product Support Operator Conferences Oshkosh, WI, July 28-August 3 Washington D.C., August 6 W E B C A S T S DU 875/885 Update In-Flight Wi-Fi Messaging Services Update Oshkosh Post-Show Highlights Sales Bulletin Review Upcoming Events World s Greatest continued from front page ultimate situational awareness. During flight, the AV8OR Horizon 3D generates and displays dynamic, realistic, synthetic 3-D imagery, showing a cockpit-like view regardless of external conditions. The AV8OR Vision 3D is the most advanced portable cockpit information system with 3-D Synthetic Vision. The crystal-clear glass Remote Touch Screen Display is designed with the latest avionics-style buttons and dials, and offers unprecedented graphics capabilities. For more information on these products, please visit For more information on the Apex Edge Series, please check out the new microsite at Webcast Date/Time: Thursday, August 14, :00 AM (Arizona) 12:00 PM (Eastern) Meeting URL: B&GA August Webcast Meeting ID: B&GA August Webcast Meeting Key: Guest New Numbers Audio Conferencing (U.S.): 1 (866) Audio Conferencing (Toll-Free): 1 (703) Tell operator you are attending the Honeywell B&GA August Webcast Participant Code: Bendix/King by Honeywell Introduces AV8OR Handheld Multi-function Display A new multi-function display (MFD) from Bendix/ King by Honeywell is giving pilots and drivers alike an inexpensive, yet exceptional, new interface to navigate the skyways and highways. Built to enhance situational awareness and safety in the cockpit, the AV8OR portable multifunction display features a moving map with terrain, obstacles and all pertinent aero data. It also features an intuitive vertical profile view on an easy-to-read, 4.3-inch diagonal touch-screen display. The AV8OR gives pilots the information they want in a user-friendly and easy-to-see package all at a very affordable price. The system also interfaces with an optional XM weather receiver to display aviation-oriented weather information. The AV8OR was derived from the panelmounted Bendix/King MFD systems. Powered by the latest in mobile processing, it includes a 4-Gigabyte data card containing aviation and automotive databases for either North America/Canada or Europe, with plenty of room to spare. This device can be easily connected to a PC for quick file or database updates as well as uploads of flight plans. Users can also see logged flights from programs such as Google Earth. AV8OR provides general aviation pilots with a low-cost, high performance system for obtaining GPS positioning and real-time weather information in the cockpit. AV8OR is available through a network of distributors nationwide. In addition to navigation for pilots, aviation enthusiasts and drivers, AV8OR includes a music/movie player, electronic books player, and Bluetooth interfaces for devices such as a cell phone, XM Weather Receiver, or Alternate GPS Receiver. Mounting hardware for both your car and your aircraft is included in the package.

3 Runway Safety Experts Speak Out. Congress and the Industry Listen. Improving Runway Safety: Reducing Risk was the topic of a June 25 Air Transport World webinar that drew participants from 21 countries, 25 airlines, and senior staffers representing several key United States Senators, the Federal Aviation Administration and the U.S. Government Accountability Offi ce. The webinar featured Dr. Earl Weener, Foundation Fellow for the Flight Safety Foundation, George Trampus, Lead Engineer at Boeing, and Honeywell s own C. Don Bateman, Corporate Fellow and Chief Engineer-Technologist. The webinar was cosponsored by Honeywell Aerospace in an effort to help raise awareness of runway incursions as a signifi cant safety issue which impacts commercial aerospace around the globe. The magnitude of the runway safety issue was defi ned by the Flight Safety Foundation s Weener, who called runway incursions, part of a new breed of safety challenges facing the industry. Weener pointed out that while there are not many accidents, there are numerous reported incidents a combination that heightens risk. In fact, the National Transportation Safety Board agrees, placing the need to improve runway safety at the top of its Most Wanted List. TK Kallenbach, Honeywell s Vice President of Marketing & Product Management reinforced this concern in his testimony before the U.S. House of Representatives last February, The airport surface is one of the highest risk environments in aviation today. This is not some potential crisis looming on the distant horizon it is a problem right now. Boeing s Trampus provided perspective on what aircraft manufacturers are doing to address the issue. A combination of pilot training, equipment retrofi t and improvement of situational awareness technologies was the key to reducing risk, and was a responsibility shared by manufacturers, airlines and other industry infl uencers. Concluding the webinar, Don Bateman discussed the costs of runway incursions, noting that from 1996 to 2007, 227 accidents had resulted in 728 deaths and $11 billion in losses. Bateman also presented an overview of Honeywell s Runway Awareness Advisory System (RAAS) as an example of the company s long-term commitment to safety. Currently installed on 1,700 aircraft, RAAS is a software upgrade to existing Mark V or Mark VII Enhanced Ground Proximity Warning Systems (EGPWS), or as a module in aircraft equipped with the Honeywell s Primus Epic system. RAAS is available to nearly 95% of air transport and business aviation aircraft. It s a simple software upgrade that can be added to aircraft already in service for less than $6 per flight hour on business aviation aircraft. Any way we can help improve safety in the aerospace industry with ongoing dialogue and effective solutions is going to benefi t us all. RAAS is another piece of our overall commitment to safety at Honeywell. You are going to continue to see a series products from Honeywell that increase pilot awareness and air traffi c safety. Safety is at the heart of what we do, said Kallenbach. More than 450 people registered for the webinar. Participants had the option of attending the live session or viewing it on demand from Air Transport World s web site. To learn more about RAAS for business aviation, go to runwaysafety TECH CORNER A Few Tips about EEI The E-Engine Interface (EEI) may be a little complicated, but if used correctly, it can make life a whole lot easier. Verifying GMT Time and Date for EEI Data When downloading EEI data from the engine, the user is required to verify that the PC/ Laptop is using the correct time and date. This must be completed by the user before proceeding with the EEI download. It s important to ensure that this information is correct in order to match the EEI download time with the EEI data being downloaded. EEI Downloads One File vs. Two Files When downloading EEI data from the HTF7000 Engine, the download may consist of one or two fi les associated with each engine. The HTF7000 control system manages the EEI downloads by comparing the data to ECU A and ECU B. If the data is identical, there will be one fi le downloaded for the engine. If there is a difference between the download data between ECU A and ECU B, then there will be two fi les. Each fi le name will be appended with A and B respectively. During the download, EEI will provide a notifi cation to the user when two fi les are created.

4 Reprinted with permission from Plane & Pilot Apex Edge Series KSN 770 Bendix/King strikes back with its Integrated Communication Navigation Display By John D. Ruley For many years, Bendix/King (a division of Honeywell) had a virtual lock on avionics in general aviation (GA). Get in a 20-year-old airplane with a panel that hasn t been upgraded and you ll probably find at least one Bendix/King NAV/COM, ADF, transponder or audio panel (on many airplanes, you ll find a complete Bendix/King radio stack). Even today, many used airplane ads list King panel or King radios among their selling points. right, he said. It includes graphical flight planning based on the flight management systems from our bizjet products, but it s oriented for single-pilot users. And our product aesthetics are great it s a modern-style unit that s functional in the cockpit. One key feature is the KSN 770 s cursor control device, with which, according to Badie, You can point to any waypoint on the flight plan, click on it and click again to select functions like holding patterns. It s also used for scroll and pan, and the cursor shows you where it s focused, be it on the thumbnail or on the main display. It makes operation as intuitive as possible. With the introduction of Garmin s color GPS/NAV/COM, the GNS 430, all of this began to change. The lure of bright-color displays and the ability to integrate all NAV/ COM functions Some competing into a single unit products have been proved compelling criticized as difficult to most of the to learn, based on GA community. the excessive use of Bendix/King programmable soft responded with keys. Honeywell the color KLN 94 is well aware of GPS, but it lacked that issue. Badie Garmin s integrated says, We ve tried NAV/COM functions to strike a balance and didn t make The KSN 770 displays GPS, WAAS and NAV/COM functions on a 5.7-inch display that offers between what s 640x480-pixel resolution on an intuitive interface. much of a market easy to learn and impact. Today, when what s easy to use once you have the system figured out. We re you look at ads for newer airplanes, Garmin panel is a huge using a combination of hard keys on the left, context-sensitive selling point. hybrid keys on the bottom and soft keys on the right for less When I mentioned all this to Clark Badie, Honeywell s product regularly used functions. You don t need to go through threemarketing manager for crew interface aftermarket products, he and four-deep functions, which is nice. And he confirmed that didn t disagree. But he informed me that Honeywell thinks it has a software simulator will be available for the product when it s a product that will reverse the situation: The Apex Edge Series launched this fall. KSN 770 provides GPS with WAAS and digitally tuned NAV/COM Bendix/King has been advertising the KSN 770 s digital NAV/ functions on a 5.7-inch diagonal display offering 640x480-pixel COM as a major feature, and I asked if this meant that it could resolution (four times higher than the Garmin GNS 430). The support VDL Mode 2, as called for by the FAA s NextGen national unique, intuitive user interface features optional 16-watt transmitter airspace plan. Badie responded in the negative: Currently it s a power (10 watts is standard) and is compatible with a variety digitally enhanced VHF communication radio, intended to provide of weather avoidance and traffic products, offering integrated the best voice quality using the same technology as our Primus moving-map and terrain-awareness functions. Apex series of digital radios. Badie is particularly proud of how easy the KSN 770 is to use. We spent a lot of time making sure we had the interface done continued on next page

5 KSN 770 continued from previous page The KSN 770 will support a wide range of external weather sources, including a radar transceiver module, Stormscope and XM Satellite Weather via Bendix/King s KDR 610 datalink module. Badie also reported that Honeywell is looking at a more robust set of interfaces that could handle a wider range of third-party weather sources. For traffic avoidance, the unit is compatible with many options, including TCAS 1 and 2 and Mode S/TIS. an idea of how much shop time will be required for installation, but Badie agreed that it would probably be comparable to the time required for other advanced multifunction devices. I asked what kinds of indicators the KSN 770 could be used with, and Badie said, The 770 has a wide range of analog and digital CDI and HSI outputs, which are pretty standard. If they use standard signals they should be supported. Looking ahead, I asked if the KSN 770 could be upgraded to work with Automatic Dependent Surveillance-Broadcast (ADS-B), which the FAA plans to phase in over the next decade, ultimately as a replacement for ATC surveillance radar. (For more on this, read Making ADS-B Work.) Badie said the KSN 770 will have hardware hooks to support either 1,090 MHz analog mode, digital universal access transceiver (UAT) mode or possibly both, though a software upgrade will be required to enable ADS-B operation. Honeywell is marketing the KSN 770 as part of its Bendix/King Apex Edge Series, offering the potential to create a complete glass panel. I wondered if an owner could install the KSN 770 in the radio stack first, then add the KFD 840 PFD later. Badie believed this would be possible and added that the combination of the two units provides a matched panel set. No specific features, however, are required from one to work with the other, so buyers could combine the KSN 770 with a different PFD, or the KFD 840 with a different MFD and radio stack. The KSN 770 is intended as a retrofit item in existing radio stacks. Regarding whether any wiring could be reused, Badie said, That depends on what s in the panel if you re installing a center stack or MFD for the first time, you ll have to wire it from scratch, but if you re upgrading an existing stack, you can probably reuse much of the existing wiring. The company is working with dealers to get Honeywell Supports Operators at the 2008 Olympic Games The list price of the KSN 770 is $13,995. Honeywell expects to begin taking orders this fall. It will be TSO d for IFR operation and certificated through an STC with approved model list. For more information, browse or call (877) Bendix/King by Honeywell Launches New Online Dealer Toolkit A new online toolkit from Bendix/King offers you the opportunity to download useful information related to the company s product launches. This includes new product images, Bendix/King logos, brochures, images and one page advertising templates. The toolkit will be updated regularly as new products are launched, so be sure to check back often or speak with your ASM for items you would like made available to you. You can access the online toolkit at com/dealerdatabase/dealerdownloads.jsp Honeywell will be on-site at the 2008 Olympics in Beijing, China to support operator needs. With a large number of operators expected to attend the Olympic games, Honeywell will have a staff of Field Service Engineers and Customer and Product Support personnel available to address any potential issues that operators may encounter. As part of the services and support at the Olympics, Honeywell will have mechanical and avionics spares available on-site. Operators can also expect additional evening shift coverage from our Technical Operations Center. Honeywell will be in Beijing, China for the duration of the games beginning August For more information, please contact Emil Pope at Emil.Pope@ Honeywell.com

6 TPE331: The Importance of NTS System Check Preventing mis-riggings or other problems with the Negative Torque System (NTS) can be easily avoided with various checks, according to the latest Operating Information Letters. In the event of an unintentional inflight shut down or if the flight crew deems it necessary to secure the engine in flight, these systems must function properly to ensure the engine is safely secured. A malfunction in these systems could result in engine damage and diffi culty in controlling the aircraft. Operating Information Letters OI331-20, 21, 22, released in May 2008, emphasize the importance of the system checks, feather valve checks and fuel shut-off checks contained within engine maintenance manuals. These functional tests help detect possible mis-rigging or other problems with the NTS system, feather valve or fuel shutoff valve. These letters are not intended to be used in lieu of the applicable engine manuals. Honeywell recommends performing the pre-flight NTS functional checks as specifi ed in the applicable engine manuals and aircraft manuals. If any anomalies are noted during any of the checks, corrective action should be taken prior to flight. LF507-1F Fan Overspeed Discussion Did you know that the Aircraft Maintenance Manual requires that specifi c inspections must be conducted if fan speed limits are exceeded? Those limits are an N1 speed either greater than 100 percent or greater than 97 percent for over 10 seconds. When the 97 percent limit is only exceeded by a small amount, less than 2.5 percent, the actual N1 may have been below 97 percent if the compensating resistor was of sufficient value to negate the exceedance. Also, if the engine control switched from auto to manual at high power prior to the exceedance, the N1 would have continued to be a compensated value until the Power Lever was retarded to less than 35 degrees. For these types of exceedances the compensating resistor value should be checked in the log book and the compensated N1 calculated to determine the actual N1 level. C O N T A C T I N F O R M A T I O N Honeywell Aerospace 1944 E. Sky Harbor Circle Phoenix, AZ USA Toll Free US Direct Dial for customers outside of US Toll Free in many EMEAI countries Direct Dial option for EMEAI customers A July Honeywell International Inc.

7 IN FOCUS Honeywell Aerospace - delivering a great customer experience. A dedicated focus on Business Aviation operator support. Since the earliest days of flight, Honeywell has proven their ability to create aircraft solutions that deliver the highest levels of quality, performance, and reliability. As the aviation marketplace evolves, they are following these same guiding principles in delivering the highest levels of customer service and support for Business Aviation operators. At Honeywell we continue our efforts to simplify how we do business with our customers, by aligning ourselves to serve our customers more effectively, said Adrian Paull, vice president of the Honeywell Aerospace Customer & Product Support organization. We re passionate about providing exceptional customer service and with the improvements happening in our organization every day, our focus on becoming a benchmark for customer support becomes more clear, states Paull, So when operators need product support, they can rely on the Honeywell team to Opened in 2007, Honeywell s Technical Operations Center (TOC) houses an expert team of engineering and technical support resources to provide 24x7 customer care and real-time issue resolution. deliver a great customer experience. With a goal nothing short of achieving best-in-class customer and product support, Honeywell is dedicated to improving customer responsiveness, operator communications and product reliability, with a continuous measurement of customer satisfaction. Worldwide reach, local support As a global company, Honeywell understands the importance and need to locate their resources closer to where their customers live and fly, to communicate in local languages, and conduct business during normal hours of operation. That s why they ve transitioned their Customer Care organization to provide a more regional structure by locating service representatives closer to the customers they serve. With Honeywell Customer Care Regional Centers in the United States, Shanghai, China and Prague, Czech Republic, Honeywell utilizes Six Sigma Lean principles and the Honeywell Operating System (HOS) to provide the same high levels of service worldwide and to ensure that customers will receive the same positive experience, no matter where they are located or whom they contact.

8 Simplified web resources To provide easier, 24x7 access to the most accurate, up-to-date technical information and tools, Honeywell has created a custom online resource for customers. The Customer Web Portal enables operators to take advantage of simplified access to Honeywell information, serving as a one-stop resource for products, spares and repairs, and support services. With one login, customers have access to the top 15 aerospace business tools, including useful information needed to support their daily operations, whether it is reviewing the status of a repair, downloading an installation manual or reporting a maintenance event. As Honeywell continues to make investments in customer support technology, they are systematically adding functionality in phases to the Customer Portal. Shortly, customers will be able to access an integrated online experience for viewing warranty claims and contracts as well as an enhanced ability for product ordering using the aerospace catalog through a more simplified online ordering process. Order status functionality is being added in phases and after order status functionality is deployed, Honeywell s next major launches will provide customers access to an expanded ecatalog, featuring legacy and part number ordering, and mechanical warranty information. In support of their Technical Publications and catalogs, Honeywell has also conducted numerous training sessions to aid operators with usage of the current catalog, as well as facilitate customer dialogues to help provide feedback for improved site functionality. Additional site enhancement suggestions can always be submitted via the Feedback forum on the web site. Adrian Paull, Honeywell Aerospace s vice president of Customer & Product Support, is leading Honeywell s efforts to become a benchmark for customer service and support. Timely technical support To provide operators a better service experience, Honeywell has created a Technical Operations Center (TOC) to deliver real-time solutions to quickly resolve technical assistance needs. With the ability to respond with 24x7 customer care and technical support, the TOC houses an expert staff of Technical Support Engineers and Aircraft-On- Ground (AOG) support teams in one central location a 5,400 square foot facility in Honeywell s Sky Harbor headquarters. From there, Honeywell Technical Support Engineers can easily reach out to other product knowledge experts to help resolve customer issues and determine corrective actions. Offering One Honeywell responses, operators benefit from a single point of contact within Honeywell to reduce the time it takes to go from AOG to getting the aircraft flying. The benefits from the TOC are two-fold, as customers receive faster resolution to their inquiries, while Honeywell employees broaden their technical and product knowledge from increased exposure to issues encountered in the field. With hundreds of technical field service experts located around the world and the investments made to enhance system networks, tools and processes, Honeywell customers now have improved access to technical support anytime, anywhere. A quick example of one of Honeywell s enhanced technical support tools is their proactive Zing telematic solution. Involving the integrated use of telecommunications and informatics, Zing allows specific Honeywell products to transmit important operational status and diagnostic information between the TOC and the respective customer. This information helps operators better plan for maintenance events and can provide early warning for the impending need of maintenance actions. Honeywell s Customer Portal allows operators simplified access to a wide range of product, service and warranty information and online tools. Globally available aircraft assets Honeywell s Exchange & Rental Program (SPEX) has supported the needs of general aviation and business aircraft operators since Offering an unmatched breadth and depth of resources, the SPEX program provides exchange and rental services for both warranty and non-warranty support, servicing customers that have a short-term, one-time requirement to those customers that have entered into long-term asset availability contracts. Drawing from an inventory of more than 14,000 spare components, including avionics, engines, auxiliary power units and mechanical line replaceable units, SPEX ensures that Honeywell-equipped aircraft will be returned to service promptly and efficiently.

9 Honeywell s TFE 731 turbofan engine (top) and auxiliary power unit (right) are prime examples of the equipment resources available to business aviation operators through Honeywell s Exchange & Rental Program (SPEX). All equipment is returned to reconditioned specification limits, with any mandatory and/or performance reliability modifications conducted on an attrition basis. Honeywell s quality and reliability are backed by a one-year exchange warranty on post-warranty transactions. To support fleet expansions and new aircraft programs, Honeywell is growing its portfolio of assets in an effort to better respond to increasing customer support needs. To this point, Honeywell is opening new exchange and rental depots across the world to position their asset inventories closer to their customer s operations. All customer orders will continue to be processed by Honeywell s 24x7 Global Customer Care Center, with channel partners being responsible for warehousing the Honeywell asset inventories, filling customer orders and delivering the units to customers. Giving customers a voice Through their long history, Honeywell has found that listening to the voice of customers is key to providing the right type of customer support. To enable stronger ongoing communications with the business aviation community, they have created an international schedule of Operator Conferences to help create deeper customer relationships. These seminars provide the latest information on product reliability improvements, technical support, exchange and rental programs, and customer care service initiatives, with proactive feedback sessions to make sure that all identified service needs are clearly understood and addressed in a timely manner. As part of their ongoing customer service initiatives, Honeywell continues their dedicated efforts to improve AOG, product shipments, and delivery performance through these customer conferences.

10 Delivering a better customer experience. Honeywell utilizes the power of industry leading products, global services, and an energized local support network to provide operators worldwide the right level of customer service and technical support required for their operations. Moving forward, Honeywell continues to focus their efforts on improving responsiveness, communications and product reliability with a goal of delivering the best possible customer care and technical product support for business aviation. Global Customer Support Solutions Aviation Customer Care Aircraft-on-Ground (AOG) Sales: new and exchange Worldwide exchange and rental support Repair and overhaul Product pricing and quotes Order placement Asset availability solutions Web site registration Return Materials Authorization (RMA) Product repair options Warranty and extended warranty plans Training Solutions Technical Operations Center Global field service engineer staff Direct access to technical experts 24x7 technical and AOG support aerotechsupport@honeywell.com Customer Web Portal e-engine Personalized maintenance and operations support CHAMPS Warranty and Maintenance Service Plan (MSP) information e-source Repair centers and status, spares catalog, training, and publications SPEX LRU Exchange and Rental Service Inventory of more than 14,000 spare components Both warranty and non-warranty support Quick, same day/24-hour shipping Operator Conferences Latest news and product/service offering information Customer dialog regarding service and support Global schedule of events Engage Service. To find out more, visit us online at For the Technical Operations Center, (US/Canada) (International) (Fax) or via at AeroTechSupport@Honeywell.com A Honeywell International Inc.