Control panel «Contact GSM-5-2»

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1 Control panel «Contact GSM-5-2» Operating Manual Rev. 1.1 Saint Petersburg, 2017

2 Table of Contents Introduction 4 Panel Overview 5 Designation 5 Capabilities 6 Specifications 9 Design 11 Delivery Package 12 External indication 13 Commissioning 15 GSM Plan Considerations 15 Selecting and Installing SIM cards 15 Panel Power Supply 16 Installation and connection 17 Operability check 19 Check Using Configuration Software 19 Alarm Signal Pass-Trough Check 19 Connecting for Configuration 20 Connection via Cable 20 CSD connection 22 Configuration via GEO.RITM 23 Configuration via Ritm.Link 23 Configuration software sections 24 Global settings 26 System events (customizable) 29 System events (non-customizable) 33 GPRS parameters 35 Communication channels 38 Hardwired zones properties 46 Areas Configuration of 108

3 Hardwired zones settings 55 Temperature 61 Touch Memory reader 63 Keypads 69 Keypad codes 73 Touch Memory keys 77 Output terminals 80 Manual control 82 Engineering Numbers 83 SMS-messages 85 History 87 Update 90 Blocking 92 Service 94 Adding to GEO.RITM 96 Maintenance 99 Safety Measures 100 Transportation and Storage 101 Manufacturer s Warranties 102 Contact Details 103 Disposal Note 104 Appendix Appendix Change history of 108

4 Introduction This Operating Manual covers the Contact GSM-5-2 Control Panel (hereinafter referred to as the Panel) designed to provide security for real estate. This manual contains data on the design, principle of operation, product properties, product parts, and guidelines for proper and safe operation of the product (intended use, maintenance, storage, and transportation). This operating manual provides necessary information for training and further use of the panel. 4 of 108

5 Panel Overview Designation The Contact GSM-5-2 Control panel is a multifunctional device built for real estate security, capable to transmit alerts to a monitoring system and/or to the real estate owner, to manage alarm devices and other related equipment. The Panel is designed for continuous operation 24/7 in closed spaces without climate control. The Panel supports the following devices: Wired security sensors of any manufacturer; Digital temperature sensors of any manufacturer with chip DS18B20 (1-Wire interface); Wired button and LCD keypads produced by Ritm; Triggered actuation devices, such as sirens, etc.; Smart card readers (NFC/Proximity); Touch Memory readers. To arm and disarm use the following: Wired keypads and LCD keypads produced by Ritm; Touch Memory keys and Proximity cards; Monitoring software. The panel is conforms to the technical specifications TU and RMDTS TU. 5 of 108

6 Capabilities Areas Areas are independently controlled and logically isolated parts of the control system. The main function of these areas is to combine zones controlled by the system related to one security field to make one or several areas. The Panel allows to create up to 16 independent areas. A security area enables grouping zones by rooms, managing arming and disarming of these rooms independently and identifying which room or zone has the triggered sensor. Transmitting messages to the security monitoring software using the Ademco Contact ID protocol specify the names of areas and zones directly in the settings of the monitoring software. Event history All events and alarms detected or initiated at the Panel are stored in event history. The device can store up to entries. As the event history is full newer events replace the older ones automatically. The event history can be exported into a.txt file for convenience of the user. Temperature sensor The panel supports connection of digital temperature sensors of any producers with DS18B20 chip by 1-Wire interface. 6 of 108

7 Built-in modem and communication channels The built-in modem allows to send the information about the occurring events to the monitoring software, as well as to the property owner. The panel supports up to two SIM cards. The system can be set up as to send an SMS message about the occurring event to the end user. Additionally a 5RT1 wired modem can be installed into the panel. Than the Panel could transfer data to the Contact central monitoring station over the land line using the DTMF mode. Also the Contact LAN communication device can be mounted on the panel in order to connect twisted pair cable to operate via a computer network. Wire loops The panel can connect up to 8 dry contact wire loops or up to 16 resistive wire loops simultaneously.! WARNING! The type is specified for all loops at the same time. The panel can not work with resistive loops and dry contact loops at the same time. Wired keypads The following devices are supported as control and indication devices: Wired KB1 Wired touch keypad LCD KB2. Keypads are used to arm and disarm areas and zones using digital codes individually, to control area and zone visually and to generate alarm events. Each panel can host up to 15 wired keypads. The panel can process up to 255 code combinations. Keypads fully duplicate visual indication and outgoing delay audio signals, arming and disarming signals. 7 of 108

8 Touch Memory keys For arming can also be used Touch Memory keys. This requires the installation and connection to the panel appropriate reader devices. 255 keys may be used at the same time. Smart cards For arming/disarming can be used NFC/Proximity keys, smart cards. Connect the MIF0-1 reader produced by Ritm or Matrix II, Matrix III EH, EM-reader, Parsec PR-EH03 readers.! Readers Matrix-II and Matrix III are not compatible with a wired temperature sensor and intelligent reader MIF0-1, developed by Ritm Company. Plugged actuation devices 2 outputs of the panel can host a number of various actuation devices, such as sirens, illuminated panels, and indicators. One supported relay card can increase the number of outputs to 5. The panel can work with up to 15 Intelligent Relay Boards providing 75 output channels. Configuring the panel using PC To access the device configuration software use the GEO.RITM and RITM.Link cloud-based software or the multifunctional configuration software applications ritm.conf and Ritm Configure. When using the multifunctional configuration software, you can connect via GSM CSD channel or via configuration cable. 8 of 108

9 Specifications GSM 900/1800 MHz GSM modem radiated power LAN PSTN Option Communicator System capacity Value 2 SIM cards Class 4 (2 W 850/900 MHz) Class1 (1 W 1800/1900 MHz) With Contact LAN connection With 5RT1 modem connection Areas 16 Wired dry contact / resistive loops 8 / 16 2 bare collector outputs 2 (12V, up to 300 ma) Siren output 1 (12V, up to 300 ma) User codes 255 Touch Memory/NFC controller + Touch Memory keys/smart cards 255 Keypads 15 External Relay Board External Intelligent Relay Board Communication channels 1 (5 relay outputs) 15 (75 relay outputs) GSM GPRS-Online + GSM GPRS-Offline + GSM CSD + GSM DTMF + GSM SMS (ContactID) + GSM SMS (to the property owner) + LAN-Online PSTN DTMF (wired phone line) Data transmission protocol General specifications optional optional ContactID Arming/disarming with TM keys + Event log, entries 65,535 Non-volatile clock + Configuration via USB Cable of 108

10 Remote configuration via CSD + Arming/disarming using monitoring software + Power supply Power supply, V 12 Maximum current consumption, A 1 Current consumption in standby mode, A Power supply availability check + Design Dimensions, mm Weight, g 140 Operating temperature range, С of 108

11 Design The panel has a PCB form factor to be installed into an external enclosure. The card has the following components: 2 SIM card slots; GSM modem; Visual indicators of the GSM modem status, power voltage and SIM cards. Also there are connectors for external power source, wired sensors, keypads, Touch Memory/smart card reader, temperature sensor and actuation devices on the panel. RELAY PROGRAM TELCO XS5 SIM1 SIM2 XS6 GND +12V CPW TM LED GND DATA +U SIREN GND OK1 +UK OK2 Figure 1. Front side of the control panel 11 of 108

12 Part Designation Panel power supply terminals. GND, +12V, CPW To control the power attach the CPW to the Ritm s power supply CPW terminal, or to the secondary winding of the power source s transformer. 1,..., 8 Terminals for security / fire alarm loop. Terminals for connection a TM/Mifare reader and/ or a temperature sensor with 1-Wire interface: TM output (positive) for connection of TM/Mifare signaling wire and temperature sensor yellow wire; TM, LED, GND LED output for connection of Touch Memory indicator; GND common for connection of Touch Memory reader black and blue (and/or black-blue) wire and temperature sensor black and red wire. Terminals for external keypad and Intelligent Relay Board. GND, DATA, +U SIREN, GND OK1, +UK, OK2 RELAY TELCO XS5, XS6 XS8 SIM1, SIM2 PROGRAM DATA: output (signal) for keypad and/or Intelligent Relay; +U positive output for keypad power supply; GND ground circuit for keypad, Touch Memory Reader and Intelligent Relay. Siren output SIREN positive output; GND common output. Bare collector type outputs for external actuation devices (sirens, displays, etc.) OK1, OK2 negative; +UK positive output (power supply) for actuation devices. Connector for relay card. 5RT1 wired modem connector. Connectors for listening data exchange signals between the panel and monitoring stations using Debugging Set 2. Battery holder. Extracting the battery from the device leads to resetting system time in internal clock. SIM card slots. PC and Contact LAN cable connector. Delivery Package The delivery package is specified in the Data Sheet of 108

13 External indication There are the following indicators on the panel card: VD36 GSM modem power indicator; VD34 GSM network registration indicator; VD42 SIM card 1 indicator; VD39 SIM card 2 indicator; VD15 siren indicator; VD43 panel power indicator; VD35 (on the opposite side) operation indicator. GSM modem operation indicator (VD36) Indicator state On Off Value The GSM modem is externally powered Modem is not powered GSM network registration indicator (VD34) Indicator state Blinks rapidly Blinks rarely Off Value GSM network searching The panel is successfully registered in the GSM network Faulty modem SIM 1 (VD42) and SIM 2 (VD39) indicators Indicator state On Off SIM card used SIM card not used Value 13 of 108

14 Siren indicator (VD15) Indicator state On Blinking Off Value Security Alarm signal generated Outputs used Fire Alarm signal generated Outputs used and blinking Outputs not powered Panel power indicator (VD43) Indicator state On Off Value The panel is externally powered 12V No main power supply Operation indicator (VD35) Indicator state On Off The device is faulty. Value The device is functioning correctly of 108

15 Commissioning GSM Plan Considerations Use your mobile operator s plan enabling GPRS, CSD data and fax messaging channel, SMS messaging. Choose packages with the lowest traffic rounding threshold. i Please check the balance of the accounts associated with the SIM cards installed into the panel on a regular basis. Make sure to keep the balance up as necessary. Selecting and Installing SIM cards! Installation and removal of the SIM cards must be done when the device is powered off. The panel uses one or two standard size SIM cards (Mini SIM). It is recommended to use SIM cards with the following features: Extended authentication count; Extended operating temperature range; Resistance to corrosion, vibration and cyclic pressure changes; Ability to operate in dusty environments. Before SIM cards are installed into the panel, please insert them into a mobile phone and disable PIN code identification in accordance with the phone s operations manual of 108

16 Panel Power Supply It is recommended to use a 12 V power source with maximum current more than 1.5 A. The panel can receive information on the used power source (main power/battery) with the CPW terminal connected and generate system events 220V restored/disabled (see section System events (customizable) on page 29) of 108

17 Installation and connection Mount the preconfigured panel into enclosure and firmly attach it to an even surface.!!!! WARNING! Before mounting and repairing unplug the device from the main power circuit and other high voltage sources! DO NOT mount the panel in close proximity to the following: EMI sources Massive metal objects and assemblies Power cable main lines Heaters and ventilation systems. DO NOT use the device in metallic enclosures without grounding the power source and other metal devices (protection class 01) which operate at dangerous voltage levels! WARNING! Before inserting the SIM card into the panel please insert it into a mobile phone and check the following: PIN code request is disabled The account associated with the SIM card must have sufficient funds to operate Necessary services are enabled (GPRS, CSD, SMS) The signal level at the place of panel installation is high. SIM cards must be installed only when the panel is disconnected from the power! 17 of 108

18 1. Insert the device into the enclosure (not supplied in the package). 2. Install SIM cards into SIM 1 and SIM 2 slots. 3. Connect security and fire loops to the input sockets of the panel. 4. Connect the siren and actuation devices circuits to the panel If necessary. 5. Connect the keypads. 6. Connect the TM/smart card reader if necessary. 7. Connect the temperature sensor if necessary. 8. Connect the relay card if necessary. 9. Connect the 5RT1 wired modem if necessary. 10. Connect the configured Contact LAN if necessary. 11. Connect the GSM antenna to the panel. 12. Install the CR2032 battery from the delivery package. 13. Connect the power source. To control the main power (220 V) connect the CPW panel terminal to the CPW terminal of the Ritm s power source. If the different power source is used connect the CPW terminal to the secondary winding of the transformer. 14. Turn the power on. 15. Check the panel s operability using visual indication. 16. Close the enclosure. Connecting power and external devices is described in the mounting instructions. 1 1) of 108

19 Operability check The full operability check must be conducted with the functions to be used and the configured logic of the device in mind. Check Using Configuration Software Connect to the panel using the configuration software and check the following: Level of the GSM signal in the area Global settings The state of connected loops in the area Hardwired zones settings The state of actuation devices in the area Output terminals. If the GSM signal level is too low, try to change the location of the panel, and, if this is impossible or does not lead to positive solutions, change the operator. Alarm Signal Pass-Trough Check Arm the correctly configured panel and breach the zone. Make sure that the signal is correctly reached the monitoring software. If the alarm is not delivered, check communication channels, panel settings and software of 108

20 Connecting for Configuration You can connect to the panel and configure it in any of the following ways, whichever is convenient: Using the universal configuration software Ritm.conf and Ritm Configure via USB2 cable Using the universal configuration software Ritm.conf and Ritm Configure remotely via the CSD connection Using GEO.RITM and RITM.Link cloud-based software. Multi-purpose Ritm.conf and Ritm Configure configuration software are available for downloading from the manufacturer s website, Connection via Cable i Before using the multi-purpose configuration software please install the CP210x VCP driver. To verify the availability and working condition of the driver, connect the cable to your PC and open the Device Manager section, Ports subsection (Fig. 2). This subsection will show the name and the number of the port the cable is connected to. i Your COM port number may differ from the number shown in the Figure of 108

21 Figure 2. Device manager To connect to the panel, please specify the following options in the configuration software settings (fig. 3): Connection type: USB/COM (cable); COM port: COM port number the device is connected to Master code: not used with manufacturer settings. Figure 3. USB Connection 21 of 108

22 CSD connection i To establish the CSD connection it is necessary to use a special GSM modem with SIM card already inserted inside and connected to a PC. Please make sure that the installed inside modem SIM card has enabled CSD connection. Before using the multi-purpose configuration software please install the modem's driver. The version of the CSD commands (110 / 32) depends on the version of the used modem. To connect to the panel please specify the following options in the configuration software settings (fig. 4): Connection type: CSD (GSM modem) V.110 or V.32 COM port: COM port number the GSM modem is connected to Phone number: the telephone number of the SIM card is installed in the panel. Master code: not used with manufacturer settings. Figure 4. CSD Connection 22 of 108

23 Configuration via GEO.RITM To access the configuration software via GEO.RITM cloud-based software open the object card s tab Equipment (Fig. 5). Under the picture of the device click Device Setup. Figure 5. Device configuration via GEO.RITM Configuration via Ritm.Link To access the configuration software via RITM.Link cloud-based software open the Devices section (Fig. 6). Use the pop-up menu to open the configuration software by clicking Setup. Figure 6. Device configuration via Ritm.Link 23 of 108

24 Configuration software sections The setup utility is used to define and set operation options of the panel and data transfer channels. i After specifying all required options on all pages click Save changes (Fig. 7). Otherwise all specified settings will be reset. Figure 7. "Save changes" button The configuration software window is separated into the following areas (Fig. 8): 1. Configuration software sections 2. Settings area 3. Configuration software versions 4. Details on: Time of connection to the panel via configuration software Current status and connection options Panel firmware version The panel configuration procedure consists of switching between different sections of the configuration software and setting the required options of 108

25 Figure 8. Configuration software, Main page

26 Global settings This section shows current details of the panel and its main units (Fig. 9): Object # A unique number of an object on behalf of which all events are sent and connection to the monitoring software server is established. In the monitoring software an object is identified using this number. Master key The master key is used to avoid unauthorized access to the configuration settings of the panel. The master key consists of four digits and is specified upon connecting to the panel using configuration software. Stop the device The button is used to stop the panel. Security functions are also stopped. Reset the device This button is used for hard reset the panel. GSM signal level SIM1/SIM2 An arbitrary scale (0-100%) provides information about the current mobile network signal level. To ensure correct delivery of events to the monitoring software and/ or to the property owner please mount the equipment in places with a high signal level. IMEI GSM of modem A unique number of the GSM modem installed into the panel. Used for adding the panel to the GEO.RITM monitoring software of 108

27 Date and time Setup the date and time on the internal clock of the panel using synchronization function. Built-in clock is used when recording events into the panel s history and while processing schedules for system events. That is why it is important to setup the clock to function correctly. i! i To ensure uninterrupted operation of the built-in clock the panel is equipped with a CR2032 battery. If the indication shows the battery discharge or after panel poweroff the clock shows time incorrectly replace the battery. WARNING! The event time is not transferred to the monitoring software server because ContactID protocol does not support transferring of these details. The monitoring software takes the time it receives the event details as the event time. When the panel operates in the GPRS-Online mode (see section Communication channels ) date and time in the panel is synchronized with the monitoring software of 108

28 Figure 9. Global Settings section

29 System events (customizable) System events (fig. 10) allow to track operability of the off-line channels as well as ensure the panel is powered properly. The following system events are customizable: Autotests; Events related to panel power supply Events are recorded automatically into History in accordance with the schedule or when events affecting the panel s operability are generated. i Autotests i System events are recorded with 0 as the zone number and 0 as the area number. An automatic test is a special event generated by the panel which is then directed and processed by the monitoring software. You can schedule up to 3 fixed autotests to be run daily from 00:00 to 23:59. When the number if daily autotests is not sufficient, you can schedule an additional periodical autotest, which will generate an event within the interval of 00:05 to 23:59. i When the autotest is scheduled the event Autotest is added to the devices history of 108

30 220V failure and recovery Set the period over which the panel will register events: V failure V recovery! WARNING! The reaction to the events related to power supply can be set only if the CPW terminal is used. Indicate the time period over which the panel will register the events related to power-off and restoring 220V power. In other words in order for the event 220V malfunction to be registered within the specified time the panel must operate using a backup power source. If the power is restored earlier the event will not be registered. To register the event of Restored: 220V malfunction within the specified time the panel must operate from the main power source. If the main power source disappears again before the timeout runs out the event will not be registered. For example with settings from fig. 10 the autotest will be generated at 8:00, 16:00 and 21:45. An additional autotest will be generated every hour. When main power is off for over 5 minutes the event will be generated, and after restoring the main power for longer then 5 minutes, the event. Low battery Check this box if you want to receive information about your battery discharges. Event Low battery will be generated when external power is off and a backup power source s voltage dropping down to 11 V of 108

31 Battery malfunction Check this box if you want to receive information on malfunctioning battery. Event Battery malfunction will be generated when the panel switches from main power (having worked from the main power for longer then 3 hours) to backup power while the backup power has dropped down to 10 volts over less then 15 minutes of 108

32 Figure 10. System Events area

33 System events (non-customizable) Besides the customizable system events selected by the user the panel always registers the following events (fig. 11): Clear event history Rebooting the device of 108

34 Figure 11. Example of system event entries in the panel history

35 GPRS parameters The area (fig. 12) is intended to configure access to an APN for each of the SIM cards installed into the panel, as well as to define the main and backup server with the monitoring software. For the main and backup server with the monitoring software please specify the TCP/IP connection parameters for GPRS offline SIM1 (SIM2) IP1 (IP2) channels: IP address or domain name of the server (2) IP-address of monitoring software; Server 1 port (2) port of monitoring software; Password for server identification via GPRS 1 (2) password. Mode of a data compression via GPRS If the panel history has several events which have not yet been transmitted they are transmitted in a single package. This decreases traffic. For each SIM card please specify the settings of your regional cellular operator: GPRS phone number GPRS activation number (normally, *99#) GPRS access point host name GPRS user name GPRS user name GPRS user password used password i Proper APN parameters can be requested from your mobile network operator. Pause between attempts to establish a GPRS connection (min) Set the value of the pause between connection attempts via Online channel. During this pause the data may be transferred via Offline communication channels (see section Communication channels ) of 108

36 Additionally section This section is shown after clicking the Additionally hyperlink. This section is used for storing settings for access points which should be used for automatic detection. Enter parameters of available mobile networks in your region. IMSI operator code Operator operator name Access point (APN) host name User user name Password used password i Default settings include APN data for Russian operators, such as MTS, Megafon, Beeline and Tele of 108

37 Figure 12. GPRS parameters section

38 Communication channels After an event has been occurred it is recorded into the history, and an attempt to transfer it over the preconfigured channels to the monitoring software or to other recipient is made. General Information Communication channel is a way (including technical means and the environment) to transfer information from the panel to a receiver of a specified type. Direction is a combination of communication channels intended to increase the probability of the successful delivery of information to the recipient in case one of the channels is failed. Communication channels are combined to form the direction using the OR switch, and the directions are separated using the AND switch. i! It is a common practice to separate the Online communication channels, which ensure the permanent panel connection to the monitoring software and allow to evaluate the channel health in real time. The panel has both the GPRS online channel and the LAN-Online channel which can only be used if the Contact LAN communication device is installed. WARNING! When working via Online channels all other channels become backup ones. This means that data will be transmitted via those channels only when the Online connection is failed. Switching between channels of the same direction is done only when data transmission via a channel with higher priority is failed of 108

39 For example with configuration shown on fig. 13 the switching to the communication channel 3 of the first direction (GPRS-offline SIM2 IP1) will be done only if data transfer via GPRS Online and the other two channels is failed. If transmission through all communication channels is failed several behaviors are possible: Maintain one direction till transfer of all events In this case the system will try switching between all channels in this direction until all events are transmitted. Go to the next direction after check of all channels in the current direction After reaching the last channel in this direction and failing to send events the data transmission is performed through the next direction from the list.! WARNING! Upon operation using the Online channel the events are not transmitted through other channels. To authenticate the panel in the monitoring software using IMEI while transferring data via CSD ContactID and SMS ContactID please check the box Submit the modem IMEI through CSD and SMS ContactID data channels. Otherwise ContactID (instead of IMEI) will have an object code and will be impossible to use Ritm-Link and GEO.RITM in the monitoring software. Using the Contact ID over GSM voice channel communication channel with low signal level it is recommended to use the deceled transfer mode. To do this please check the box Decel DTMF transmission in voice channel of 108

40 Answering interval during the digital call (sec) While working with Contact central monitoring stations this parameter defines the time for which the system must wait before switching to the next communication channel, if the connection to the Contact central monitoring system could not be established. Connection time via GPRS, no more than sec While working via GPRS (TCP/IP) over SIM1 (SIM2) communication channel this parameter defines the time after which the system should switch to another communication channel if the connection to the server fails. 40of108

41 Figure 13. Communication channels section

42 Configuration of communication channels To use the Online communication channels please check the boxes LAN-Online, Turn on GPRS (TCP/IP) over SIM 1/2. All the other communication channels become backup channels and are used only when the Online connection is terminated.! IMPORTANT! When using the LAN-online channel the monitoring software server parameters are set in the Contact LAN communicator settings. In the settings for each channel the following connection parameters are specified: Communication channel select a communication channel to be used to transfer data from the panel Phone number specify the owner s phone number or the monitoring equipment s number to which data will be transfered over this channel. Types of communication channels Depending on the number of used SIM cards the panel allows using up to 15 types of communication channels. LAN-Online Intented to transfer events to the monitoring software over TCP/IP via Ethernet. When using these types of communication channels the panel connects to the monitoring software server and keeps the connection alive. The events are transfered right after they are stored into the history of 108

43 i To use the LAN-online channel it is necessary to use Contact LAN communicator. Using the LAN-online connection allows to open the Contact LAN configuration software from GEO.RITM. If you want to open the Contact GSM-5 configuration software, you still have to use the GPRS-online channel 43 of 108

44 GPRS (TCP/IP) over SIM1 (SIM2) Intended to transfer events to the monitoring software over TCP/IP via GSM GPRS. When using these types of communication channels the panel connects to the monitoring software server and keeps the connection alive. The events are transfered right after they are stored into the history. ContactID via digital channel GSM (V. 32) SIM1 (SIM2) Intended to transfer events to a Contact central monitoring station or to the monitoring software through the GSM modem over the digital CSD channel of the GSM network. The central monitoring station processes the received message and sends it to the security monitoring software via the Surgard protocol. When selecting this communication channel the panel uses v.32 protocol. ContactID via digital channel GSM (V. 110) SIM1 (SIM2) Intended to transfer events to a Contact central monitoring station or to the monitoring software through the GSM modem over the digital CSD channel of the GSM network. The central monitoring station processes the received message and sends it to the security monitoring software via the Surgard protocol. When this channel is selected the panel uses the faster v.110 protocol. ContactID via voice channel GSM SIM1 (SIM2) Intended to transfer events to a Contact central monitoring station or to the monitoring software through GSM modem in tone mode (DTMF) of the GSM network. The central monitoring station processes the received message and sends it to the security monitoring software via the Surgard protocol. The quality depends on the network load. 44of108

45 ContactID over the wire line, pulse dialing Intended to transfer events to a Contact central monitoring station or to the monitoring software over the PSTN. Dialing is done in pulse mode. The w command is supported, a 2-second pause. ContactID over PSTN, tone dialing Intended to transfer events to a Contact central monitoring station or to the monitoring software over the PSTN. Dialing is done in tone mode. The w command is supported, a 2-second pause. i To use ContactID over PSTN... channels it is necessary to use the 5RT1 modem with the panel. SMS SIM1 (SIM2) Intended to transfer events to the property owner in SMS messages. The rules for composing the SMS message are defined in the SMSmessages configuration software. SMS InetServer SIM1 (SIM2) Intended to transfer events to the monitoring software through GSM modem in SMS messages in the ContactID format. An object code is used for object identification of 108

46 Hardwired zones properties The panel has 8 connectors to connect the loops which then can be configured and used in two different ways: dry contacts to work with sensors, making alarm with simple closed, or opened loop. Maximum - 8 zones, resistive loops to work with sensor, connected trough resistors. Maximum - 16 zones. i! Disarming the area resets security and/or fire alarms. If the area was not armed, it is necessary to arm and then disarm it. Alarm cancel (recovery) is also recorded into the history. WARNING! The non-powered fire loop cannot be recovered by cancelling! The loops can be configured independently from one another, but only one loop type can be used at a time. The used loop type is defined in this section using the Resistive/Dry contacts switches. Failure code Regardless of the used loop type define the code of the event which will be generated when a failure is detected (disconnect or short circuit) of the resistive loops. Default value: Zone sensor failed. 46of108

47 Properties To setup each sensor for a loop (normal state, input delay and other failures) indicate the necessary properties in the table (fig. 14). Hardwired zone # Loop index number for sensor identification. At every input (+1-) there are two resistive loops or one Dry Contact loop. State Indicates the current loop status (normal/failure). Normal state Define normal state for the security sensor: Closed-circuit; Open-circuit. AdemcoID Specify the event code which will be generated in the ContactID message when a security sensor triggers. Area # Indicate the area (see Areas Configuration ) to which the custom loop (sensor) is related.! WARNING! If the indicated area is a fire area, the loop also becomes a fire loop. Fire sensors are always defined in pairs, and they do not have additional settings.! WARNING! Dry contact loops cannot be used as fire loops! 47 of 108

48 Entrance delay (sec) If the loop is used to connect entry area sensors, indicate the time in seconds, which the user will have to disarm the area without activating the alarm after breaching the area. Exit delay (sec) The field shows details about the exit delay as defined in the section Areas Configuration. Hardwired zone type Depending on the settings this field indicates the current area type (see Appendix 1 ) of 108

49 Figure 14. Hardwired zones properties section

50 Areas Configuration Areas are independently controlled and logically isolated parts of the control system. The main function of these areas is to combine system zones related to one security field. All events dealing with the object must relate to an area. In this section of the configuration software (fig 15) the area properties, event sending limitations and indication transferred to the SIREN output are defined. # Area properties configuration table This table is used to setup area properties. A unique area number from 1 to 16. The area number allows to identify the room in which the alarm has been tripped. Area state This field shows the current state of the system areas: Alarm one or several zones in the area have been triggered Armed all zones of the area are normal and armed Disarmed the area is not guarded, alarm events from the sensor are not recorded into the history (except 24 hour-zones); Quick arming Check this box if arming an area with faulty loops is allowed. After arming such area an alert is generated. When this check box in unchecked an area with faulty loops cannot be armed. i If the quick arming is forbidden at attempt to arm an area with faulty loops will not lead to arming and this attempt will not be recorded into the history of 108

51 Turn on the siren in case of alarm Check this box if for alarm indication the SIREN output needs to be used. 24 hour area 24 hour area is an instant area. This is a special type of areas which is always armed and it cannot be assigned to access codes or touch memory keys. Fire area In the case when certain resistive loops of the panel are used to connect fire sensors set the fire areas. Fire areas are instant. Loop processing logic also changes: if two loops are in a violated state, an event Alarm: Fire is generated. If only one sensor is violated, an event Alarm: Fire is possible is generated. Exit delay After entering a personal code or arming the facility using a touch memory key the user usually needs time to leave the guarded area. This time is specified in the exit delay parameter. For every area an exit delay can be set individually.! When the zones are breached during exit delay time an alert is not generated of 108

52 Transfered event number limits Set the Limited event quantity per area to block unnecessary messages to the monitoring software. This operation is useful to save data traffic. For example after a guarded area has been breached through a broken window (sensor 1) the intruder moves along the room thus triggering a motion sensor (sensor 2). Since the alarm has already been transferred, the information about the intruder moving through the breached zone is no longer relevant and is not necessary to be transmitted. i This does not involve system events. After area disarming the counter resets. If there are no need to limit the number of generated events set the value to No limitations of 108

53 Settings for the siren indication (SIREN output) Several settings affects the SIREN output behavior. Siren running time (sec) The time for which the SIREN output is working after an alarm within the selected areas is generated. Select the Uninterrupted value if it is necessary to disable SIREN output only after correct user code dialing or pressing Cancel (if additionally set). Turning off the siren with CANCEL button on the keypad If necessary check this box to disable the SIREN output after the Cancel button pressing. Siren Operation Regimes For every alarm type (security, the possibility of fire and fire) specify the SIREN output turning regime: Turned off if there are no need in indication of this alarm type. 1 Hz frequency for frequent interrupted turning-on. 0.5 Hz frequency for non-frequent interrupted turning-on. Permanently turned for uninterrupted turning on of 108

54 Figure 15. Areas Configuration

55 Hardwired zones settings This section shows a sensor connection scheme as well as the state of those sensors in real time (in alarm or not). Configuring resistive loops To use resistive loops set the Resistive type in the section Hardwired zones properties. Using the resistive scheme allows: To use fire sensors. To use a large number of security sensors (limited only by power consumption). To detect open/short circuits in the loops. To configure the resistance of the loops for every type of sensors individually. To detect fire or the possibility of fire. If the resistors from the delivery package are used for connection it is possible to quickly configure the operating thresholds. To do this click the Defaults for... link related to the resistor ratings from the delivery package and connect the sensors in accordance with the scheme.! WARNING! 9.09 kω and 6.81 kω resistors are supplied in the delivery package. To adjust operating thresholds manually click the Loop settings... link. This will show the scale of triggering loop thresholds consisting of several parts of 108

56 For the fire loop on the resistance scale the following parts are located (fig. 16): Breakage (open circuit), Normal, Warning, Alarm, Short circuit. Configure the triggering thresholds: trigger each sensor one by one (the first, the second, both sensors), the open circuit and its short circuit, and use the mouse to change the position of the lower indicators located under the resistance scale for the loop. The color of each indicator corresponds to a part of the loop on the resistance scale, which it affects. The current value of the loop resistance is indicated above the resistance scale by an indicator with a number value. Figure 16. Fire loop operating thresholds scale 56 of 108

57 For a resistive security loop the resistance scale has the corresponding parts (fig. 17): Breakage (open circuit), Both with open-circuit, 1st with closed-circuit, 2nd with open-circuit, 1st with open-circuit, 2nd with closed-circuit, Both with closed-circuit, Short circuit. Configure the operating thresholds: trigger each sensor one by one (the first, the second, both sensors), the open circuit and its short circuit, and use the mouse to change the position of the indicators located under the resistance scale for the loop. Figure 17. Security loop operating thresholds scale 57 of 108

58 Figure 18. Hardwired zones settings: resistive loops

59 Configuring Dry Contact loops When using the Dry Contact loop one output can enable only one security sensor. i Please note! For dry contact loops the operating thresholds are not configured. When using the Dry Contact loop the areas can not be fire loops (see section Hardwired zones properties ).! To avoid quick battery discharge connect Dry Contact sensors in normally closed state using a resistor of 108

60 Figure 19. Hardwired zones settings: Dry Contact loops

61 Temperature The panel supports connection of temperature sensors with 1-Wire interface. This section (fig. 20) shows the current temperature of the processor and the temperature detected by the connected sensor and allows to set conditions for generating alarm events related to temperature changes. Two plots show current temperature in real time. i To use a connected temperature sensor it is mandatory to set the parameter Output for connection of Touch Memory reader... to the value Touch Memory reader in the "Touch Memory reader" section. Processor temperature, current Processor temperature measured by a built-in sensor. Currently this option is not used. Temperature of external sensor, current Temperature detected by the connected sensor. Recording the device events history about the temperature change Set a value for temperature change to generate the Temperature changed event. The current temperature detected by the sensor is coded by the zone: A zone value from 0 to 199 means positive temperature; A zone value from 201 to 399 means negative temperature. For example zone value of 210 means that the measured temperature is equal to -10 degrees. Event Temperature of external sensor is below/above a threshold Set threshold temperature values to generate appropriate alarm events. To do this move red and blue dashed lines on the plot of 108

62 Figure 20. Temperature section

63 Touch Memory reader When you connect the Touch Memory reader appears the additional ability to manage the panel using Touch Memory (TM) key or through the impact on the contacts of the reader. Touch Memory reader mode In this mode (Fig. 21) arming and disarming made using the TM keys which are defined in section Touch Memory Keys. Additionally it is possible to allow quick arming momentary reader contacts closure. Indication of area status with external LED of Touch Memory reader External led of the Touch Memory reader can be used as an status indicator of an area or group of areas. The led shows three states for the selected areas: Off - area is disarmed; On - area is armed; Blinks at 1 Hz - alarm in area; Accept arming by shot-term contact closure of Touch Memory reader Select the check box in this field to allow arming by shot-term contact closure of Touch Memory reader. Areas for arming at reader contact closure Select an area or group of areas which will be armed by shot-term contact closure of Touch Memory reader of 108

64 Working with smart readers The panel works with the intelligent smart card readers developed by R&D Company Ritm LLC. With an intelligent reader, you can use one key to arm / disarm two different types of areas: Areas of the Perimeter type are specified using the Areas which intelligent reader refers as perimeter parameter, and controlled by a double application of the key; All areas assigned to this key are specified when the key is added and controlled by its one-time application. With a one-time application of the key panel will expect re-applying for a period of not more than 5 seconds. If Perimeter is not assigned to any area, the expectation of re-application is not made. i i i Note that if you connect at least one smart reader to the panel, all other connected readers start working according to the logic of smart one (they will support the double application of the key). You cannot assign the following types of areas to a key: Areas such as "24"; Unused areas. When assigning "the fire area" to the key, then other types of areas cannot be assigned to such. The double application of the key is possible only if all areas are disarmed. 64of108

65 An indication of the smart reader, when it s connected to the panel, is shown in the table below: Indicator State Value On All areas are disarmed Green Blinking Countdown delay for «input/output» Off At least one of security areas is armed On All sections of the perimeter get armed Yellow Blinking No connection to the panel Off At least one of security areas is not armed On All sections get armed Red Blinking Alarm in any area (incl «24») Off At least one of security areas is not armed 65 of 108

66 Figure 21. Touch Memory reader

67 External control In this mode the device responds to influence through contacts TM to switch between modes Armed and Disarmed. Depending on the selected settings panel works in the following way: Armed while external control contacts are closed; Armed while external control contacts are opened; Arming/disarming by shot-term closing external contact control; Arming/disarming by shot-term opening external contact control; Also set Duration of external control contact closing and Areas for arming/disarming at connection of external control of 108

68 Figure 22. Touch Memory reader External control

69 Keypads The keypads are used for arming and disarming areas, as well as to indicate their states. The panel supports up to 15 keypads (both LCD and button keypads). Preliminary configuration of a wired keypad Connect the keypad to the panel. Open the back cover of a keypad to set the tamper to the open state. Dial <KEYPAD_NUMBER> where the keypad number is a 3-digit code (i.e. to set the keypad to be number 1 dial 001, for number 15 dial 015, etc.) of 108

70 General settings for all keypads Go to the Keypads section (fig. 23) and specify whether the panel should process pressing of panic buttons on the keypads (parameter Panic buttons are enabled on keypads). When the panic buttons are pressed from area 0, loop 0 and objects with the ContactID number specified when adding a keypad generate the following events: For the button an event Fire alarm is generated, For the button an event Panic button is generated, For the button Adding a keypad to the panel Connect the keypad to the panel. Go to the Keypads section click the Add link. an event Medical alarm is generated. Specify the unique keypad address (as configured earlier in the keypad) and the unique ContactID code which corresponds to the keypad number and allows to detect the keypad on which a tamper was triggered or a panic button was pressed. We recommend to indicate the ContactID, which was earlier specified in the Global settings section. Keypads are numbered in the order they were added into the system. After all the keypads are added, go to the Keypad codes section to indicate user codes for arming and disarming the relevant areas of 108

71 Blocking the keypad The keypad blocking function is intended to prevent guessing passwords by trying many password combinations. The blocking function is available when arming and disarming as well as configuring the device using the keypad. The keypad is blocked when an invalid password/user combination is entered three times in a row. To enable keypad blocking please uncheck the box Disable blocking and indicate the time of blocking in the Keypad blocking period in case of entering the wrong password (sec). i While the keypad is blocked all buttons and LEDs on the keypad are working. The keypad blocking resets only by the specified time. Removing and changing the settings To delete a keypad, to change its number or a ContactID code click the line with the keypad you wish to change of 108

72 Figure 23. Keypads section

73 Keypad codes Arming and disarming the areas using the keypads is done using personal four-digit codes of the users. i If areas arming is done successfully the keypad buzzer generates a long signal and the area indication is changed. When the area is disarmed the buzzer does not sound but the area indication is still changed. The personal code allows to identify users who disarm the area. In the section (fig. 24) user access codes are configured so the users can use any keypad if they need to. You can configure up to 255 unique user codes. Besides the user codes this section can be used to create a master code which is used to change user codes using the keypads.! The system support 4-digit access codes where each digit can be between 0 and 9. Avoid using simple predictable codes such as your phone number, address or combinations like 0000 or Do not tell your combinations to third parties. Keep the code in a secure place or remember it which is better. Changing the master key In the text field Code for changing user codes specify a new 4-digit code of 108

74 Changing the user code using the master code Click the Cancel button before entering a command to cancel the digits entered earlier. Use the keypad to dial the *5<Master Code><User number><new user code><repeat the new user code again> Example: * To interrupt the user code change click Cancel on the keypad. Adding a new user code To create a user code click the Add link. A new user code will be generated automatically. To change the code and enter your own select the necessary code and specify the following: User code specify a unique 4-digit user code Area control check the boxes to be affected using this code Duress check this box if this code should be used as a duresse code. i If a perpetrator threatens the user to disarm the area then by using the duresse code, you not only disarm the area but send an alarm to the security monitoring software. The alarm is not indicated at the facility. Arming the area using this code is done in a regular mode of 108

75 Removing a user code To remove the code which is no longer used select it from the list and use the Delete link. Behavior when a user code is entered Depending on the areas being managed with this code status different actions will be undertaken: All selected areas are disarmed the areas are armed All selected areas are armed the areas are disarmed Only part of the areas are armed the areas are disarmed Only part of the areas are disarmed the remaining areas are disarmed. When areas are armed after entering of the user code including the duresse code an event Arming the area is generated. When the areas are disarmed (except for using the duresse code to do so) the panel history is appended with the Disarming the area event. When areas are disarmed using the duresse code an event Disarming under duresse is generated. The events related to an Area contain the number of the relevant area armed or disarmed, and a user code as the Zone of 108

76 Figure 24. Keypad codes section

77 Touch Memory keys With the help of a Touch Memory reader the user can manage the panel (arming and disarming) using the touch memory keys. In case of a threat the user can use a special key to disarm the system while sending an alert message to the security monitoring software without indicating an alarm explicitly. To use two-factor authentication (using the GEO.RITM software) set the check box Transmit codes of unknown Touch Memory keys to the server online. Adding a Touch Memory key To add a new key into the panel memory click Add (fig. 25). If the key code is known enter it into the Key field.! Key manufacturers can place the key code in a little-endian fashion in couples, and in right to left reading! For example, instead of a 01D7F code the key will show the F3D701 code. If the key code is unknown, but you have the key, touch the key to the reader and press the Read the key button. The key number will be detected automatically.! For correct reading and recording the key it is necessary to connect to the panel after it is registered in a GSM network. Use the check boxes to indicate which Areas will be managed with this key of 108

78 Disarming under duresse Check the box Duress if this is a special key a user can use under duresse. This key arms areas in a regular mode, however when used to disarm an area, an alarm is generated without any external indication. Removing a Touch Memory key To remove a touch memory key which is not used, select it from the list and click the Delete link of 108

79 Figure 25. Touch Memory Keys section

80 Output terminals The panel has two open collector type outputs to connect actuation devices, such as sirens and light displays. Moreover, the panel works with a relay allowing to add up to 5 actuation devices. i The Intelligent Relay Board works with the panel in the same way, however it needs to be configured individually. The configuration procedure for the Intelligent Relay Board can be found in the instructions to this relay. The status of the OK1 and OK2 outputs always corresponds to the indication on outputs 4 and 5 of the relay. The panel allows two scenarios for using outputs: Control of outputs from setup program; Outputs duplicate indication of the state of areas of 108

81 Duplicating the state of areas In order for the outputs to duplicate the indication of certain areas select Outputs duplicate indication of the state of areas. While doing that, for each output define an area for which the indication needs to be duplicated (fig. 26). Figure 26. Outputs: duplicating the state of areas 81 of 108

82 Manual control To control the outputs manually, select Relay outputs are controlled with AT commands. The state of each output (open/closed), which will be set upon starting the panel, is set directly in the drop-down list (fig. 27). Figure 27. Outputs: manual control 82 of 108

83 Engineering Numbers Engineering numbers are used to indicate a list of people who have access to the configuration of the panel via a CSD connection (GSM network). This section (fig. 28) shows phone numbers from the white list. These numbers can be used for connecting and configuring the equipment. i Setup through a CSD connection is enabled only with designated equipment (modems) and configuration software. If the box Turn on the engineer s numbers is not checked the configuration may be done using any phone number. To set up the panel so it can be configured from specific engineering phone numbers, fill in the blank fields in the E.164 or local format and check the box Turn on the engineer s numbers. If you are unsure of the format use both formats to write the phone numbers. To find out the format that the operator is using for phone number transmission (E.164 or local), remove the SIM card from the panel, insert it into a mobile phone and call that number from an engineering number. The incoming call number will be indicated on the mobile phone screen. i i To disable remote configuration via a CSD connection, leave the phone fields blank and check the box Turn on the engineer s numbers. If the number is not detected, the panel will take the call for 2 seconds, after which the connection will be terminated of 108

84 Figure 28. Engineering Numbers section

85 SMS-messages When using the SMS SIM1 (SIM2) communication channel it is necessary to use a rule of changing the standard machine readable ContactID message into a human readable text. The message is hard to decipher, therefore it should be brought into the form Disarming area 1 using the key 2. The manufacturer settings allow using SMS for the user without additional setup. If an event needs to be clarified, pick it from the list and type a new message. To apply the changes click Save changes. The Download SMS values by default link resets the added values with those preconfigured at the manufacturer of 108

86 Figure 29. SMS section

87 History This section (fig. 30) is intended to view history stored in the panel. i Each page can host 20 entries. The total number of events which can be stored in the history is For every event this section shows the following information: # is an index number of the event (the numbering is consecutive) Time is date and time of the event in accordance with the built-in clock; Object # is a number of a guarded facility where the event has been generated (specified on page Global settings ); Code is a ContactID event code; A\R is a type of the event (alarm or recovery); Event shows the description of an event; Area is the number of the area in which the event has been generated; Loop is the loop number (zone) / user code / keypad / ТМ key involved in the event; Package is an event in the form of a ContactID code; CRC shows whether the checksum is correct; Sent indicates the information on whether the message was transferred to the necessary directions; Directions is information about the communication channels which were being used to transmit the event; i The color of the number illustrates which channels from various direction were successfully used to send the events. Red are the channels which were not used to send the events, Black are the channels which were successfully used to send the events of 108

88 To update the information click the Refresh link. Exporting history entries The table with the history can be saved on a local computer in the txt format. To do that specify the number of entries and read them clicking the Read the records link. After that click the link Export the read history to txt. Deleting history To delete the history from memory click the Clear history link. i When deleting history the data is deleted from the panel, the history still remains in the monitoring software of 108

89 Figure 30. History section

90 Update This section enables installation of available updates of the panel firmware (fig. 31). The panel will restart automatically after firmware installation is completed. i To download the list of available updates into the configuration software the local PC should have an access to the Internet of 108

91 Figure 31. Updates Section

92 Blocking This section allows to disable changes of communication channels (fig. 32). Enabling Device blocking for guard service provider option disables changes in the Communication channels and GPRS parameters sections.! To enable or disable blocking you can use the GEO.RITM monitoring software and Ritm-Link only. To enable or disable blocking you can not use third party monitoring software. This option allows to prevent stealing panels to switch them on other security providers of 108

93 Figure 32. Blocking section

94 Service This section (fig. 33) is used to load the panel settings from a file and to save the settings into a file. Save settings into the file To create a settings file click the Read settings from the device link and wait for the loading to finish. After this click the Save settings into the file link and specify where you wish to save the file. Use the settings file to accelerate setup of a large number of panels or to backup specified settings. Load settings from the file To load the settings into the panel from a previously created file use the link and use the path to the settings file of 108

95 Figure 33. Service Section

96 Adding to GEO.RITM Follow eu.ritm.ru or another URL provided by your monitoring service provider.! To add a device to an account, you will need to enter its IMEI provided in the device data sheet and in the Device Details section. i By default, the device uses the eu.ritm.ru server. If you do not yet have a user account, perform the registration procedure by following the Registration hyperlink. i Follow the wizard hints during the registration procedure. In case of questions, please refer to GEO.RITM document. User Manual. Log into your account. In the main menu select the Stationary objects section. Click Add an object (Fig. 34). Figure 34. Adding a device 96 of 108

97 Follow the instructions given by the Configuration Wizard. After the add object procedure is finished, the new object will appear in the Stationary objects section of the main menu (Fig. 35). To show the device on a map please select Specify the coordinates of the object and enter the necessary coordinates, or use the mouse to indicate the position of the device on the map. Then the device will be shown on the map of 108

98 Figure 35. GEO.RITM Service

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