The Building Service Contractor Market

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1 Report On The Building Service Contractor Market Results of a Study Conducted By June 2006

2 ABOUT THE STUDY... This study was designed, prepared and conducted by the Research Department of Contracting Profits magazine. Its primary purpose was to gather information on the purchasing habits and market growth of Building Service Contractors (BSCs) nationwide. On February 16, 2006 a self-administered questionnaire was sent via to a random sample of 5,000 non-duplicated subscribers of Contracting Profits magazine. On April 28, 2006, with 234 usable questionnaires returned, the survey was closed and tabulated. SOME HIGHLIGHTS FROM THIS SURVEY 63% of cleaning product and equipment purchases are made through a sanitary supply distributor. 70% of BSCs expect their spending on cleaning products and equipment to increase in % of BSCs service a local market. BSCs spent over $5.9 billion on cleaning products and equipment in PAGE 1

3 Survey Results MARKET AREAS SERVED BY CONTRACT CLEANING BUSINESSES The majority of BSCs service a local market. 1% International Regional (more than one state) National Statewide 18% 4% 9% 68% Local SOURCES FOR CLEANING PRODUCTS AND EQUIPMENT PURCHASES 63% of cleaning product and equipment purchases are made through a sanitary supply distributor. 4% Other Retail Store Warehouse/wholesale club Direct from the manufacturer 9% 11% 13% 63% Through a sanitary supply distributor PAGE 2

4 EQUIPMENT/SUPPLIES PURCHASES IN 2005 Product Categories Percent of 2005 Total Spending Product Spending Chemicals 42.7% $2,534,566,360 Paper/Plastics 26.5% $1,572,974,439 Supplies/Accessories 15.2% $902,234,395 Power Equipment 12.7% $753,840,580 Other Janitorial Products 2.9% $172,136,826 Total $5,935,752,600 SPENDING ON CLEANING PRODUCTS AND EQUIPMENT IN 2006 The majority of BSCs expect their spending on cleaning products and equipment to increase in Decrease 6% Stay the same 24% 70% Increase MARKET SEGMENTS BSCs expect to grow their businesses in a variety of markets in Strong Target for Growth Market Segments in Now in 2006 Commercial (office buildings/property management firms) 76% 45% Health Care (hospitals/nursing homes/dental offices) 30% 33% Industrial (manufacturing plants/utilities/warehouses) 29% 22% Government (municipal, country, state, federal) 23% 28% Educational (schools/colleges/universities) 22% 33% Retail (grocery stores/malls/auto dealers) 16% 21% Restaurants/Clubs (stand-alone/country clubs) 13% 14% Recreation (sports stadiums/health clubs/movie theatres) 8% 14% Transportation (airlines/bus and rail stations) 7% 17% PAGE 3

5 ADDITIONAL PRODUCTS PUCHASED FOR SERVICES In addition to the standard cleaning products (ie: floor & carpet equipment, cleaning chemicals, etc.), BSCs also purchase... Additional Products Purchased Percent Who Purchase Towels/tissue/paper 78% Hand soaps 78% Odor control products 76% Janitorial carts 73% Towel/tissue/paper dispensers 58% Hand soap dispensers 58% Safety signage/floor cones 56% Chemical dispensers/proportioning systems 54% Pressure washing equipment 53% Waste receptacles 42% Floor mats/matting 38% Restroom cleaning machines 38% Sanitary napkin dispensers 32% Truck mounted equipment 21% Recycling containers 18% (Total exceeds 100% because multiple mentions were allowed.) SPECIAL SERVICES PROVIDED In addition to standard cleaning services, BSCs also offer... Special Services Provided Percent of BSCs offering Carpet cleaning 83% Restroom cleaning 81% Window cleaning 81% Floor finish stripping/application 80% Restroom restocking 67% Wood floor care 46% Stone/marble/title care 46% Blind cleaning 36% Graffiti removal 36% Drapery/upholstery cleaning 35% Recycling services 26% Ceiling cleaning 21% Snow/ice removal 20% Fire/Water restoration 16% Duct cleaning 13% (Total exceeds 100% because multiple mentions were allowed) PAGE 4

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