Cleaning décor surfaces just got EASIER, FASTER, SAFER

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Leonard Pierce
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1 Cleaning décor surfaces just got EASIER, FASTER, SAFER INTRODUCING THE KAY LOBBY & DÉCOR PROGRAM A Comprehensive Line of Cleaning Solutions for all Restaurant Lobby & Décor Needs KAY QSR PROGRAM

2 Protect Your Investment & Impress Your Guests New interior décor can be a substantial investment. With proper care and cleaning, it can deliver years of performance and added profit. Because new décor designs can include many unique surfaces, keeping restaurants consistently clean and appealing can be a challenge until now.

3 Create GREAT IMPRESSIONS in the lobby and dining areas. The New KAY Lobby & Décor Program makes cleaning fast, efficient and safe, taking the challenge out of cleaning multiple surfaces from tiles to tabletops and laminate to lighting. SPECIALTY CLEANERS. These unique specialty cleaners tackle the distinctive challenges that new lobby and décor surfaces present, from seating and upholstery that hide dirt in creases and crevices, to tabletops and counters where soils remain visible in plain sight. The Lobby & Décor Program cleaners include KAY Specialty Cleaner & Polish, KAY Glass & Multi-Surface Cleaner, and KAY Premium Seating Cleaner & Conditioner NONABRASIVE PADS AND MICROFIBER CLOTHS. The KAY Power Pad is gentler on surfaces than harsh, abrasive cleaners or scour pads. The new KAY NO-SCRATCH Pad (White) is a true nonabrasive pad perfect for cleaning and protecting surfaces. KAY's new provides outstanding cleaning performance with a lint-free, non-woven cloth that is durable and reusable, making it ideal for cleaning and polishing. CONVENIENCE CADDY. This new caddy features room to hold up to six products, plus a variety of cleaning pads and microfiber cloths. Reduce spills, eliminate juggling bottles, and ensure that everything employees may need to clean is conveniently within reach. Just grab it and go!

4 Décor - A SOLUTION For Every Surface ECOLAB Convenience Caddy Only WRIN: APPLICATIONS KAY Premium Seating Cleaner & Conditioner WRIN: KAY Specialty Cleaner & Polish WRIN: KAY Graffiti Remover WRIN: KAY QSR Glass & Multi-Surface Cleaner WRIN: KAY SolidSense All Purpose Super Concentrate (APSC) WRIN: KAY NO-SCRATCH Pad WRIN: KAY Microfiber Cloth WRIN: KAY Power Pad WRIN: Wall Surfaces Translucent Graphic Panels Graphic Wall Covering Laminate Wall Paneling High-Gloss Wall Tiles & Wall Tiles Other Wall Surfaces (Except Wall Covering) Base Tile Décor Elements Laminate Partitions & Louvers Translucent Panel Partitions Laminate Waste Receptacles Stainless Steel Other Metal Surfaces Dining Surfaces Solid Surface Tables & Counters Laminate Tables & Counters Powder-Coated Metal & Chrome Table & Chair Legs Hard Plastic & Laminate Chair/Stool/Bench Upholstered Chair/Stool/Bench Ceiling Elements & Lighting Light Pendant Shades Light Mounting Metal Hardware Hanging Laminate Graphic Displays Ceiling Soffits Windows & Glass Surfaces Windows Mirrors Etched/Frosted Glass Electronics LCD (liquid crystal display) Digital Menu Board Screens POS (point-of-sale) Monitors Other Electronic Monitors & Screens For more information or technical assistance: Call in US or Canada or worldwide For more information about the KAY Lobby & Décor Program use this QR code or visit Kay Chemical Company 8300 Capital Drive Greensboro, NC MD 45360/8000/ Kay Chemical Company. All Rights Reserved.

LOBBY DÉCOR IMPORTANT: Microfiber cloths may be re-used. Always use a new Microfiber cloth when cleaning monitors.

Supplies needed: KAY SolidSense All Purpose Super Concentrate (APSC) APSC Solution Spray Bottle KAY SolidSense Sanitizer Sanitizer Solution Spray Bottle KAY QSR Glass & Multi-Surface Cleaner Glass &

Sanitizer-Soaked Towels (wring out well before use) Paper Towels QUICK REFERENCE SOIL TYPE LIGHT LAMINATE DARK LAMINATE POWDER-COAT METALS/CHROME HARD PLASTIC UPHOLSTERED SEATING LCD SCREENS HIGH

5 LOBBY DÉCOR IMPORTANT: Microfiber cloths may be re-used. Always use a new Microfiber cloth when cleaning monitors. Spot clean Convenience Caddy when needed with Glass & Multi-Surface Cleaner Solution and a clean, sanitizer-soaked towel. Supplies needed: KAY SolidSense All Purpose Super Concentrate (APSC) APSC Solution Spray Bottle KAY SolidSense Sanitizer Sanitizer Solution Spray Bottle KAY QSR Glass & Multi-Surface Cleaner Glass & Multi-Surface Cleaner Solution Spray Bottle KAY Specialty Cleaner & Polish KAY Graffiti Remover DAILY CLEANING KAY Power Pad KAY NO-SCRATCH Pad (W) KAY ECOLAB Convenience Caddy Clean, Sanitizer-Soaked Towels (wring out well before use) Paper Towels QUICK REFERENCE SOIL TYPE LIGHT LAMINATE DARK LAMINATE POWDER-COAT METALS/CHROME HARD PLASTIC UPHOLSTERED SEATING LCD SCREENS HIGH GLOSS WALL TILES & WALL TILES Regular/ Normal Soils (when daily cleaning is followed) Clean, Sanitizer-Soaked Towel Clean, Sanitizer-Soaked Towel Clean, Sanitizer-Soaked Towel, SolidSense APSC Glass & Multi-Surface Cleaner, WALLS - Spot cleaning HIGH GLOSS WALL TILES & WALL TILES - Spot cleaning UPHOLSTERED SEATING Spray walls with APSC Solution and wipe with a clean, sanitizer-soaked towel to remove soil. Use a clean to remove streaks and polish surface. UPHOLSTERED SEATING - At Closing For high-gloss tiles & wall tiles spray a microfiber cloth with Glass & Multi-Surface Cleaner Solution and wipe surface. NOTE: Textured wall covering and grout lines may require a pot brush or NO-SCRATCH PAD to remove imbedded soils. TABLES / COUNTERTOPS 2 Throughout the day, clean upholstered seating as soon as customers have left and before other customers sit down. Spray with SolidSense APSC Solution and wipe with a clean, sanitizer-soaked towel. NOTE: Do not saturate any materials in the lobby or leave any standing liquid. For stubborn soils, spray upholstered seating with APSC Solution; then, scrub with a NO-SCRATCH Pad. Always wipe dry with a clean paper towel after cleaning. If soil remains, use a moistened Power Pad to gently buff away stain. Always wipe dry with a clean paper towel after cleaning. TABLES / COUNTERTOPS - At Closing At closing, or at least once per day, clean, rinse and sanitize upholstered seating. Clean upholstered seating with APSC Solution and wipe with a clean, sanitizer-soaked towel. Rinse surface by wiping with a separate sanitizer-soaked towel. Sanitize surface by spraying with Sanitizer Solution. Allow at least one minute to sit; then dry with a clean paper towel. 2 Throughout the day, clean tables as soon as customers have left and before other customers sit down. Spray tabletops with Glass & Multi-Surface Cleaner Solution. Wipe with a clean, sanitizer-soaked towel or a clean paper towel if streaks occur. NOTE: Immediately wipe up food and drink spills with a clean, sanitizer-soaked towel to prevent staining. For stubborn soils, spray a Power Pad with Glass & Multi-Surface Cleaner Solution. Wipe with a clean, sanitizer-soaked towel or a clean paper towel if streaks occur. NOTE: Do not saturate any materials in the lobby. At closing or at least once per day, clean, rinse and sanitize tables/countertops. Clean tables/countertops with Glass & Multi-Surface Cleaner Solution and wipe with a clean, sanitizer-soaked towel. Rinse surface by wiping with a separate sanitizer-soaked towel. Sanitize surface by spraying with Sanitizer Solution. Allow at least one minute to dry before wiping with a sanitizer-soaked towel or a clean paper towel if streaks occur. procedures continued

6 SOLID SURFACE TABLES/COUNTERS CLEANING/STUBBORN STAIN REMOVAL METALS, HARD PLASTIC, SOFFITS, DIVIDERS, DECORATIVE ELEMENTS - Daily LIGHTING/WINDOW TREATMENTS - Daily For stubborn stain removal, spray a Power Pad with Glass & Multi-Surface Cleaner Solution. For removal of permanent marker, ink or other graffiti, spray a Power Pad with Graffiti Remover. Use moist section of pad to gently buff stains away from surface. Once stains are removed, follow tables/countertops cleaning procedure. 2 Wipe area with a clean, sanitizer-soaked towel to remove soils throughout the day. For stubborn soils, lightly spray soiled area with Glass & Multi-Surface Cleaner Solution and wipe with a clean -OR- a clean, sanitizer-soaked towel. As needed, polish stainless steel/chrome surfaces with Specialty Cleaner & Polish and a clean -OR- a clean, sanitizer-soaked towel to restore shine and remove fingerprints. Dust light fixtures and window treatments in dining area daily. ETCHED GLASS - Daily LAMINATE - Daily HIGH CHAIRS/HIGH CHAIR TRAYS Spray a clean, sanitizer-soaked towel with Glass & Multi-Surface Cleaner Solution. Wipe the etched glass clean. Dry with a clean paper towel. LCD SCREEN TV/POS MONITORS - Daily Wipe area with a clean, sanitizersoaked towel to remove soils and fingerprints throughout the day. For fingerprints and streaking spray a clean with Specialty Cleaner & Polish and use to wipe clean. LOBBY TRAYS 2 Clean, rinse and sanitize after each use. Clean high chairs and high chair trays after each use with Glass & Multi-Surface Cleaner Solution. Wipe with a clean, sanitizer-soaked towel. Rinse surface by wiping with a separate sanitizer-soaked towel. Sanitize surface by spraying with Sanitizer Solution. Allow at least one minute to dry before wiping with a sanitizer-soaked towel or a clean paper towel if streaks occur. 2 3 Use a clean, dry microfiber cloth to remove smudge marks, finger prints and soils daily. NOTE: Ensure that a separate clean, dry microfiber cloth is used for LCD screen cleaning. Microfiber cloth saturated with unapproved LCD cleaning products could cause permanent damage when used on LCD screens. Throughout the day, collect lobby trays from the dining room when they begin to stack up on the trash receptacles and bring to the back sink area. After each use, spray trays with Glass & Multi-Surface Cleaner Solution. Wipe with a clean, sanitizer-soaked towel and then spray with Sanitizer Solution. Allow to sit 60 seconds, then; dry with a clean paper towel. At closing or at least once per day, wash, rinse, and sanitize trays in 3-compartment sink; then, allow to air dry. Kay Chemical Company 8300 Capital Drive Greensboro, NC , USA CUSTOMER SERVICE MD 4495/8002/ Kay Chemical Company. All Rights Reserved.

LOBBY DÉCOR DEEP CLEAN IMPORTANT: Microfiber cloths may be re-used. Do not use the same microfiber cloth used to clean other lobby surfaces to clean monitors.

WEEKLY CLEANING Supplies needed: KAY SolidSense All Purpose Super Concentrate (APSC) APSC Solution Spray Bottle KAY QSR Glass & Multi-Surface Cleaner Glass & Multi-Surface Cleaner Solution Spray

before use) Paper Towels QUICK REFERENCE SOIL TYPE LIGHT LAMINATE DARK LAMINATE POWDER-COAT METALS/CHROME HARD PLASTIC UPHOLSTERED SEATING LCD SCREENS HIGH GLOSS WALL TILES & WALL TILES STEP STEP

7 LOBBY DÉCOR DEEP CLEAN IMPORTANT: Microfiber cloths may be re-used. Do not use the same microfiber cloth used to clean other lobby surfaces to clean monitors. This can result in transferring grease and debris to monitors that may be difficult to remove or cause surface scratching. WEEKLY CLEANING Supplies needed: KAY SolidSense All Purpose Super Concentrate (APSC) APSC Solution Spray Bottle KAY QSR Glass & Multi-Surface Cleaner Glass & Multi-Surface Cleaner Solution Spray Bottle KAY Premium Seating Cleaner and Conditioner KAY Specialty Cleaner & Polish KAY Power Pad KAY NO-SCRATCH Pad (W) KAY ECOLAB Convenience Caddy Clean, Sanitizer-Soaked Towels (wring out well before use) Paper Towels QUICK REFERENCE SOIL TYPE LIGHT LAMINATE DARK LAMINATE POWDER-COAT METALS/CHROME HARD PLASTIC UPHOLSTERED SEATING LCD SCREENS HIGH GLOSS WALL TILES & WALL TILES STEP STEP STEP STEP STEP Stubborn/ Heavy Soils (for significant build up) Clean, Sanitizer-Soaked Towel Glass & Multi-Surface Cleaner, Clean, Sanitizer-Soaked Towel Glass & Multi-Surface Cleaner, Clean, Sanitizer-Soaked Towel SolidSense APSC, White NO-SCRATCH Pad, Power Pad SolidSense APSC, White NO-SCRATCH Pad SolidSense APSC, Premium Seating Cleaner and Conditioner, WALLS/HIGH GLOSS TILES LCD SCREEN TV/POS MONITORS LAMINATE LIGHTING/WINDOW TREATMENTS Fill a clean empty sanitizer bucket with fresh APSC Solution. Apply solution to the walls with a clean, sanitizer-soaked towel, rubbing thoroughly. Discard the used towel into the soiled towel bucket. Rinse well with a thoroughly wrung out, clean, sanitizer-soaked towel. Dry thoroughly using a clean paper towel. Polish with a clean, microfiber cloth. NOTE: For high-gloss tiles use a paper towel instead of a sanitizer-soaked towel. For heavy soil build up, spray a clean microfiber cloth with APSC Solution and gently wipe surface until clean. NOTE: Ensure that a separate clean, dry microfiber cloth is used for LCD screen cleaning. Microfiber cloth saturated with unapproved LCD cleaning products could cause permanent damage when used on LCD screens. For stubborn soils, fingerprints or streaking, use a clean, sanitizersoaked towel AND and Specialty Cleaner & Polish to remove soils. Polish with a separate clean, dry. NOTE: Multiple applications may be necessary to achieve results. Spray a clean microfiber cloth -OR- a clean, sanitizer-soaked towel with Glass & Multi-Surface Cleaner Solution. Wipe light fixtures and window treatments at least once per week. procedures continued

8 USE DIRECTIONS MODE D EMPLOI ETCHED GLASS UPHOLSTERED SEATING For heavy soil removal, spray a clean NO-SCRATCH Pad with Glass & Multi-Surface Cleaner Solution and use to scrub the surface clean. Dry with a clean paper towel. 2 2 Rinse with a clean, sanitizer-soaked towel and dry with a clean paper towel. NOTE: Do not use abrasive cleaners/pads as these may cause damage. Only use the recommended cleaner on etched glass as other products may cause excessive streaking or damage. Clean upholstered seating with APSC Solution and wipe with a clean, sanitizer-soaked towel. For imbedded or heavy soil buildup, spray a Power Pad with APSC Solution. Premium Seating Cleaner & Conditioner Sièges privilèges nettoyant et conditionneurs Prima de estar limpiador y acondicionador For leather, vinyl, and vinyl-like surfaces Pour les surfaces en cuir, vinyle et vinyle comme Para las superficies de cuero, vinilo y vinilo como Leather and Vinyl Surfaces: Spray surface with cleaner and immediately wipe with a clean, dry cloth. Vinyl Surfaces Only: For stubborn soils, spray surface with cleaner and scrub with a nonabrasive pad. Immediately wipe dry with a clean, dry cloth. *NOTE: Vinyl: Do not use a wet cloth as over-saturation can cause damage. Leather: Do not use a wet cloth as permanent damage or discoloration may result. Never use unapproved cleaning products on leather. Not for use on recycled and unfinished leather, always test in a conspicuous area before applying. See caution and first aid on back. Surfaces en cuir ou en vinyle : Pulvériser le nettoyant sur la surface et essuyer immédiatement avec un chiffon propre et sec. Surfaces de vinyle seulement : Pour les taches tenaces, pulvériser le nettoyant sur la surface et frotter avec un tampon non abrasif. Essuyer immédiatement avec un chiffon propre et sec. *NOTE: Vinyle : Ne pas utiliser un chiffon mouillé; une saturation exagérée de la surface peut l endommager. Cuir : Ne pas utiliser un chiffon mouillé; des dommages ou une décoloration pourraient en résulter. Ne jamais utiliser de produits nettoyants non homologués sur le cuir. Ne pas utiliser le produit sur du cuir brut ou recyclé; faire systématiquement un essai du produit sur une partie non visible de la surface avant de l appliquer. Voir la précaution et premiers soins au verso. INSTRUCCIONES DE USO Superficies de cuero y vinilo: Rocíe la superficie con el limpiador y limpie la superficie de inmediato con un pañ seco. Superficies de vinilo solamente: Para suciedad resistente, rocíe la superficie con el limpiador y frote co almohadilla no abrasiva. Seque superficie inmediatamente con un paño limpio y seco. *NOTA: Vinilo: No húmedo ya que la sobresaturación puede causar daño. Cuero: No use un paño húmedo ya que puede cau permanente o decoloración. Nunca use productos de limpieza no aprobados para cuero. No debe usars reciclado o sin acabado; siempre pruebe en un área no conspicua antes de aplicar el producto. Véanse la precaución y los primeros auxilios al reverso. To condition, spray upholstered seating surface with Premium Seating Cleaner and Conditioner and wipe with a clean microfiber cloth -OR- a clean, sanitizer-soaked towel 6 US oz (473 ml) POWER PAD CONVENIENCE CADDY Rinse Power Pad at 3-compartment sink. Gently wring out excess moisture and allow to air dry. Pad may be used several times until visibly worn. NOTE: Always test Power Pad in an inconspicuous area before using. Wash, rinse and sanitize the caddy at 3-compartment sink. Kay Chemical Company 8300 Capital Drive Greensboro, NC , USA CUSTOMER SERVICE MD 45344/8000/ Kay Chemical Company. All Rights Reserved.

Merry Maids # 372/373/458/946/947. New Employee Training Day 3 Script

Merry Maids # 372/373/458/946/947 J.R. Nichols Company, Inc New Employee Training Day 3 Script Module 5 Kitchens, Laundry and Utility Rooms Slide 1 Today you will learn how to clean a kitchen and laundry