RESIDENTIAL CUSTOMER ISLAND LAKE, IL 60042

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1 1411 OPUS PLACE DOWNERS GROVE, IL CUSTOMER SERVICE PRSRT STD U.S. POSTAGE PAID ADDISON, IL PERMIT NO. 91 RESIDENTIAL CUSTOMER ISLAND LAKE, IL NEW Recycling Program! See page 2 for details

2 The Village of Island Lake, in conjunction with Waste Management, provides a comprehensive solid waste program and encourages residents to reduce, reuse and recycle and ensure that waste is disposed of in an environmentally responsible manner. The Village of Island Lake contracts with Waste Management to provide solid waste, recycling and yard waste collection services to residential households. Weekly curbside service is provided to single-family homes, duplexes and multi-family properties (i.e., condominiums and townhomes). During the week of April 19th (Earth Week), you will be receiving a 64 gallon cart on wheels for your recyclables. This is part of an effort to increase recycling in Island Lake. Waste Management has integrated the latest sorting technologies in many of our facilities, enabling us to provide single-stream recycling, NEW Recycling Program! which allows customers to mix recyclable paper, plastic and glass in one cart. Please see pages 6-7 for Lake County s Curbside Recycling Guidelines to find out details about what you can recycle. Additional 64-gallon recycle carts are available for an added monthly charge. For more details, please contact Waste Management s Customer Service at between 7:00 am and 5:30 pm, Monday-Friday. The Village of Island Lake offers a senior discount for those who are at least 65 years of age and occupy the premises. For more details, please contact the Village of Island Lake, 3270 Greenleaf Ave., Island Lake, IL 60042, Fax Disposing of Latex Paint Latex paint is not a hazardous material - it simply needs to be dried out before disposal with other garbage. Latex paint is not accepted at HCW collection events. Instead, materials such as shredded newspaper and cat litter can be used to absorb moisture. After the latex paint is dry, you may place can with the lid off in the regular trash (not recycling). For a fee, Earth Paints Collection Systems can process latex into new paint or made into an additive for other products. Consider recycling your latex paint with Earth Paints Collection Systems. For a small fee, Earth Paints will recycle the paint and process it into new products. They recycle the cans too. For more information, fees, and to find the nearest drop-off locations in Lake County, contact them at (847) or visit their web site PLEASE RETAIN THIS BROCHURE FOR FUTURE REFERENCE Village of Island Lake Pick-up Schedule Monday: Solid Waste and Recycling General Guidelines Tuesday: Yard Waste All solid waste materials must be placed at the curb for collection by 6:00 a.m. the day of your scheduled collection, but not before 6:00 p.m. the day before your pick-up. Please keep in mind that one truck picks up trash and recyclables (one-pass truck), and other trucks pick up yard waste and bulk items. We cannot guarantee a specific time the driver will be at your home. Garbage and recycling should be separated by the drive and at least 5 feet from stationary objects (mailboxes, basketball hoops, vehicles, etc.). All containers that are not collected must be removed from the curb by the completion of that day. Scheduled collections that fall on or after an observed holiday will be delayed by one day the week of the holiday only, with Friday s collection taking place on Saturday. Village of Island Lake 3720 Greenleaf Ave. Island Lake, IL Phone Fax Waste Management 1411 Opus Place Downers Grove, IL

3 Disposing of Household Chemical Wastes Household Chemical Waste (HCW) and household hazardous waste are terms used to describe common products used in a variety of cleaning, painting, pest control and yard work activities. Careless storage and disposal of household chemicals can pose serious environmental and human health threats. The Solid Waste Agency of Lake County, IL (SWALCO) offers free HCW collections for residents and has recently expanded its HCW program to include public drop-off days at the Gurnee facility. SWALCO will accept public drop-off of household chemical waste at the Gurnee facility only on the dates and times specified and only if an appointment is made. Schedule your online appointment at or by calling For other locations and dates, please call SWALCO at or check their website ( The following materials are typical household chemical wastes that are accepted at the HCW events. To help you determine if something is a household chemical waste, look for the words danger, toxic, flammable, corrosive, and/or reactive somewhere on the product's packaging. Materials ACCEPTED at HCW Collections: - Aerosol Products - Antifreeze - Asbestos - Batteries: Rechargeable (NI-CAD), Lithium & Metal Hydride Batteries (NO ALKALINE or LEAD-ACID) - Drain Cleaners - Driveway Sealers - Fertilizers & Herbicides - Fluorescent Lights & CFL's (compact fluorescent bulbs) - Agricultural Chemicals - Alkaline Batteries - Business/Institutional Wastes - DEA Controlled Substances - Fungicides - Furniture Strippers & Varnishes - Garden & Lawn Chemicals - Gasoline - Hobby Chemicals - Household Cleaners - Insecticides & Pesticides - Mercury (including thermometers & thermostats) - Metal Polishes - Explosives/Ammunition - Fire Extinguishers - Fireworks - Household Electronics - Latex Paint - Lead-Acid Batteries 10 - Motor Oil - Oil-based Paints - Paint Removers - Pool Chemicals - Prescription Drugs (for People & Pets), Overthe Counter Medicines & Supplements (NO DEA CONTROLLED SUBSTANCES) - Personal Care Products (including cosmetics, skin-care products, shampoos, etc.) - Solvents The Following Materials Are NOT ACCEPTED at HCW Collections: - Medical Wastes - Propane Tanks - Smoke Detectors - Tires Solid Waste Materials Collection Trash Cart Service (optional) Recycle Cart Service Residents with questions or service related issues regarding the solid waste program may contact Waste Management directly at To pay your Waste Management invoice please online visit our website at: Did You Know...? Observed Holidays: New Year s Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day Curbside Collection Services To produce each week s Sunday newspapers, 500,000 trees must be cut down. Recycling 1 ton of plastic saves 7.4 cubic yards of landfill space. The energy saved from recycling 1 glass bottle can run one 100-watt light bulb for four hours and causes 20% less air pollution and 50% less water pollution than making a new bottle from raw materials. A used aluminum can is recycled and back on the grocery shelf as a new can in as little as 60 days. There is no limit to the amount of times an aluminum-can can be recycled. A single quart of motor oil, if disposed improperly, can contaminate up to 2,000,000 gallons of fresh water. In 2009, the average Island Lake home set out 534 pounds of materials for recycling, giving the Village a 23% recycling rate. The Village of Island Lake in partnership with Wauconda Township and the Village of Wauconda host year round Residential Electronics Collections. In 2009 the communities diverted over 200,000 pounds of electronics from landfill. For more info about the Residential Electronics Collection Program, go to the SWALCO web site at or call Christmas Tree Collection (month of January) Optional Yard Waste/Bundled Brush Collection (April 1st November 30th) Recycling-Revolution.com

4 Trash Each resident may place an unlimited number 33 gallon cans or bags of regular household trash each week along with one large regular household item without an additional charge. Each resident also has the option of renting a 96 gallon trash cart through Waste Management for an additional monthly charge. For more details please contact Waste Management at Disposal of Additional Trash All containers/bags in excess of normal size trash containers, excluding recycling containers must contact Waste Management directly at to arrange for a special collection or to order a dumpster. Full payment will be required at that time. Larger Bulk Items One bulk item will be allowed for pick up per week at no additional charge. A bulk item is considered an item the resident would take with them if they moved out of the residence (i.e., couch, small tables, mattress, etc.). All bulk items must be at a weight that is manageable for one person to lift (not drag). Smaller items can be placed inside of the Cart. Consider donating usable clothing, furniture, toys, appliances, etc. to local charities. Carpeting & Construction Waste Carpeting: 1 roll per week in lieu of bulk item. Must be rolled, taped or tied and no more than 4 ft. long, 2 ft. in diameter and 50 lbs. in weight. Construction and renovation waste: (i.e.: lumber, drywall, old cabinets, etc...) are NOT considered Bulk Items and therefore require the resident to contact Waste Management directly at to arrange for a special collection or to order a dumpster. Appliances Due to EPA regulations, appliances cannot be disposed of in Illinois Landfills. Many local appliance companies will dispose of your old appliance free of charge when you purchase a new one. To dispose of an appliance, please contact Got Junk at or call Environmental Field Services to arrange for pickup, or contact SWALCO s Disposal Guide online at for additional service providers. Medical Waste How should used syringes and lancets be handled in home healthcare? Take advantage of our convenient, Waste Management MedWaste Tracker SM sharps mail return system to help keep your family and community safe. Disposing of used sharps and syringes isn t simple, especially for patients at home. You can t simply toss them into the trash or recycling bin, even if they re inside a plastic bottle. That would endanger your municipality s waste handlers and pose potential hazards to children, pets, and others. In some states notably California, Oregon, and Wisconsin it is actually illegal to dispose of syringes and needles this way. Read more about legislation applicable to your area. Waste Management offers a variety of MedWaste Tracker SM sharps mail return system that are convenient, easy to use, and approved by relevant governmental agencies. All you have to do is put your waste in our postagepaid packaging and mail it to us. We ll take care of it in accordance with all applicable regulations and provide you with documentation of its safe disposal. Our solutions are safe for your family, for your community, and for the environment. Temporary Dumpsters Services Home improvements can be a lot of fun but dealing with the waste, not so much. Dumpster.com makes it easy. With just a few clicks, your dumpster will be at your site on time and then out of the way when you re done. Waste Management offers dumpsters in many sizes to handle your temporary dumpster needs including: Household cleanup Exterior remodeling projects Small to large Interior remodeling projects Heavy exterior/interior construction projects To receive a quote and order your dumpster online today, visit: 4 9

5 Residential Waste Collection With more than 25 million satisfied residential customers, Waste Management is number one in providing courteous and dependable curbside collection and recycling services to homes all across the United States, Canada and Puerto Rico. Using modern automated collection vehicles, an increasing number of which run on low-polluting alternative fuels, our safe and friendly drivers provide dependable waste and recycling collection, while our professional customer service staff is trained and standing by to answer all of your service-related questions. Our unmatched resources allow us to offer more value-added services than any other waste hauler. From collection to processing to marketing, Waste Management and WM Recycle America are the partners your community can count on for sustainable recycling programs such as: Fluorescent Bulbs & Batteries Fluorescent bulbs and batteries contain mercury and other toxic materials that can be harmful to humans and the environment when improperly disposed. With our Think Green From Home recycling kits, you can safely recycle these materials for pennies a day, without going farther than your own mailbox. Designed for the safe storage and transport of discarded bulbs or batteries, the kits come with prepaid postage for shipping with the United States Postal Service. The bulbs and batteries are sent to our recycling facility where the recyclable materials and the mercury are separated for reuse. For more information visit ecycling As the nation's only coast-to-coast electronics recycler, WM Recycle America delivers recycling solutions that are as convenient and cost-effective as they are environmentally responsible. With four ISO and ISO certified regional processing centers and several support locations throughout the U.S. and Canada, we make it easy for you to access our comprehensive services. ecycling & services can be customized to every need, including: End-of-life equipment processing Product refurbishment and reuse Certified data destruction We have developed an easy way to use our unique services. Go to for more info. Unacceptable Items Household products that are flammable, toxic, corrosive, or reactive can be dangerous to collection personnel and the environment when disposed of improperly. Items such as paint, pesticides, poisons, cleaning solvents, automotive batteries, tires, tainted gasoline, used oil, and other automobile fluids are considered to be household hazardous waste and should not be included with your trash for disposal. For more information about disposing of these types of items please see pages 10 & 11. Landscape Waste Collection Program The landscape waste collection program runs from April 1st to November 30th. There is an additional cost for this optional program. If you wish to have this service, call Waste Management to sign up. Stickers are available for purchase through the Island Lake Village Hall and local merchants if you prefer to pay on a per-bag, per-can, or per-bundle basis instead of one flat fee per season. Contact Village Hall for complete information on participating merchants. Stickers can also be ordered directly from Waste Management over the phone, who will promptly mail them to you. Please Note: If you use cans for your landscape waste instead of the biodegradable Kraft paper bags, please mark (paint) the cans containing landscape waste with large red Xs. This will help identify the landscape waste to the drivers so your pickup is not inadvertently missed. Also, if you use stickers for your landscape waste bags or cans, please make sure the stickers are visible to the waste haulers from the street. Brush and Tree Trimmings Bundled brush is included with the optional yard waste program. One yard waste sticker must be attached to each bundle if not on the subscription program. Must be bundled and tied with biodegradable twine or string in distinct piles that are no longer than 4 ft. in length, 2 ft. in diameter and weighing no more than 45 lbs. with no individual branch being greater than 3" in diameter. Christmas Trees Christmas trees will be collected the month of January at no additional charge from all residential households. All decorations, stands, etc... must be removed from trees in order to be collected. Do not place trees in plastic bags. Trees in plastic bags will not be collected. 8 5

6 LAKE COUNTY CURBSIDE RECYCLING GUIDELINES LAKE COUNTY CURBSIDE RECYCLING GUIDELINES PLACE THESE ITEMS TOGETHER IN YOUR RECYCLING CART ACCEPTABLE NOT ACCEPTABLE PLACE THESE ITEMS TOGETHER IN YOUR RECYCLING CART ACCEPTABLE NOT ACCEPTABLE Newspapers, Magazines, Catalogs, Books, Phone Books Cardboard Scrap paper, Shredded paper, Paper cartons Includes ads, inserts, postcards, hard cover, soft cover & misc. paper. Flatten boxes. Large boxes must be cut into pieces no larger than 3 x 3. Include mail, envelopes, copy paper, office paper, greeting cards, paper egg cartons, milk, juice & other beverage cartons, paper tubes, wrapping paper and cereal/food boxes. Place shredded paper into paper bags. Materials should be free of platic bags and wrappers. DO NOT include cardboard that contains food residue or wax-coating. DO NOT include bath tissue, paper towels, photos, laminated paper or paper coated with food, wax or foil. Remove plastic bags and plastic wrappers. Metal Cans Aluminum Foil Glass Containers Includes aluminum, tin, & steel food and spray cans. Caps, lids, pull tabs, & labels may remain on the containers. Place metal lids inside cans. Aluminum foil & foil trays. Glass bottles & jars. Mix all colors together. Caps, lids, rings & labels may remain on the containers. Containers should be empty and free of excess liquids & food residue. DO NOT include fire extinguishers, propane & helium gas tanks, utensils, hangers, or small appliances, batteries or auto parts. Foil should be free of food residue. DO NOT include light bulbs, mirrors, bakeware, ceramics, drinking glasses, window & auto glass. Household plastic containers #1 PET: water & soda bottles #2 HDPE: milk, detergent, shampoo containers #3 V: chemical, cooking oil containers #4 LDPE: lids, caps, rings, six-pack rings #5 PP: yogurt, butter, cosmetic containers Plastic containers numbered 1-5 including caps, rings, lids, & labels. Containers should be empty and free of excess liquids & food residue. Plastics numbered 6 & 7 cannot be recycled in Lake County. DO NOT include utensils, plates, toys, plant pots, garden hose or pools. Plastic bags and wrappers should be stuffed into one bag and tied closed. Recycle them at your nearest participating grocery or retail store. Items on the NOT ACCEPTED list may contaminate an entire load of recyclables and SHOULD NOT be placed in your recycling cart or bin. Please be mindful as you recycle. NO auto parts NO combustibles NO holiday lights NO toys NO batteries NO foam NO utensils NO hangers NO food/garbage NO paint cans NO wire NO needles/syringes For more information on how to properly recycle or dispose of items not listed, please contact SWALCO at (847) or visit 6 7