Installation instructions

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1 Installation instructions 1/ Presentation of the Central Unit 2/ Presentation of radio components 3/ Presentation of hardwired components 4/ Recommendations 5/ Installation and commissioning procedure 6/ Programming in the factory Issue october 2004

2 Summary Presentation of the Control Unit p 3 Presentation of the radio components p 7 Presentation of the wired components p 7 Recommendations p 7 Recommendations prior to installation Recommendations concerning the installation of the control unit and the "radio" components Safety recommendations Installation and commissioning procedure p 11 Maintenance p 26 Appendix: Factory programming p 27 Declaration of network compatibility: This equipment is compatible with the networks in the following countries: Germany, Austria, Belgium, Denmark, Spain, Finland, France, Greece, Ireland, Iceland, Italy, Luxembourg, Norway, Holland, Portugal, the United Kingdom, Sweden and Switzerland. Nevertheless, there may problems of interoperation with the following networks: Greece, Portugal, Switzerland. Greece, Portugal: Pulse dialling is not supported in the basic version. It may nevertheless be added as an option. Please contact the manufacturer s after-sales department. Switzerland: We recommend adding a filter for metering pulses (12 KHz) between the unit and the network connection.) In the event of a problem, please contact your dealer first. Warranty The equipment is guaranteed for 2 years against faulty manufacture or raw material defects. This Warranty shall not apply if the user has not complied with the recommendations given, if the unit has been put into service at a voltage other than that shown on the rating plate or if the unit has been connected to the wrong type of telephone line or, if the user has caused faults due to negligence or by inexperience. This manual should not be thrown away but should be retained throughout the life of the product. Page 2 - I@n - Issue October 2004

3 1/ General presentation Presentation of the Control Unit The control unit is equipped with: a back-lit display screen, a control keypad consisting of a set of keys used to operate the system, an analog telephone modem connected to the STN telephone system (Z interface): communicating in digital mode with call reception centres that accept the SurTec and ID contact protocols, communicating in voice mode transmitting customisable messages to standard or GSM telephone sets which allows data transfer to two different recipients whatever digital or voice protocol is used : «dual acknowledgement» function. an integrated 100 db siren, an integrated intercom module which enables any doubts to be cleared by listening and communication via the intercom, 2/ Detailed presentation Monitor screen The monitor screen is a back-lit LCD screen consisting of 2 lines of 16 characters, plus 4 symbols, used to display: the date and the time, the various programming and configuration menus, information messages sent by operators equipped with a "message server", any sensors which are in alarm mode, when the system is in test mode of when it is activated, 4 symbols to assist in the operation of the system: mains present, battery failure, alarm stored in memory, and telephone line in use. Control keypad The keypad is used to carry out the various operations on the control unit: Activation of total surveillance, Activation of scenario surveillance, Deactivation of surveillance, Deactivation under threat, Call for help, a digital recorder for use with the "Voice message" function. a voice synthesiser used to guide users. The voice messages are output by the control unit and by the intercom units, a radio transmitter / receiver which manages the 33 radio channels and the dialogue with the various radio components: sensors, remote controls or keypads, sirens, etc. three wired inputs, a control unit self-protection loop which monitors the opening / closing and rip-out of the control unit itself, a memory which enables the last 500 events of the log to be read. This memory can be read locally or remotely by downloading. Optionally, the control unit can accept the connection of three remote intercom units (for pre-alarm functions, ON/OFF unit, etc.), and also the installation of an 8-output extension board. Validation or inhibition of the "Doorbell" function, "Voice memo" function, Creation of user codes, Configuration and programming of the control unit, etc. 33 radio channels 20 supervised channels are reserved for the intrusion detectors and the SOS transmitters : Infrared detector Animal infrared Opening detector Smoke detector SOS transmitters 10 channels are used for keypads or remote controls : Two-way wireless Keypad Remote control 3 channels are intended for 3 additional sirens. These sirens generate audible signals to guide users : Internal siren Outside Wireless Siren with Flasher Page 3 - I@n - Issue October 2004

4 The memory storage of the radio components is carried out by self-learning. Each radio component has a unique factory-programmed code out of a total of 16 million combinations. Battery level: Each sensor manages its own power supply level and informs the control unit if the battery is low. Monitoring of sensors: Every hour, each sensor transmits a monitoring signal to the control unit. When a sensor sends a low battery signal or has not sent its monitoring message after 4 hours, the system stores the event in the log. Depending on the programming carried out, this event can generate a call to the Telesurveillance operator and can activate the siren. Monitoring of the control unit: Every hour, the siren(s) receive(s) a monitoring call output by the control unit. If the control unit has not sent its monitoring messages after 4 hours, the siren(s) is/are activated for 2 minutes and 30 seconds. Wired inputs The control unit has: a balanced wire input which enables a wired sensor and its self-protection to be connected to one pair. a balanced auxiliary self-protection input, a balanced wire input designed to receive an on/off control key or digicode unit. Wired extensions As an extension, the control unit authorises the connection of three remote intercom units and the installation of an 8-output extension board which provides: 4 programmable NF outputs, including one switch contact, 2 outputs for the connection of a visual indication device, or a monitor-recorder (1 "alarm" output and 1 "total surveillance" output), 2 outputs designed to activate additional equipment. Scenarios and access codes The control unit manages four scenarios and 11 access codes: Scenarios: The 4 scenarios of the control unit enable surveillance to be activated / deactivated for a part of the premises, depending on the mode of living. User codes: The control unit manages 9 "user" codes. Each user of the control unit has his/her own personal code. Depending on the way the system has been programmed by the installer, this code enables the surveillance of one or several scenarios to be activated / deactivated. Administrator code: The administrator code is a unique and confidential user code which can be used to create, modify or delete user codes, and which can be used to carry out an operational test of the various sensors, and to access the configuration menu of the control unit. Installer code: This modifiable code is reserved for the installer, and provides access to the programming of the control unit. This code cannot deactivate the control unit. Voice message The control unit is equipped with a digital recorder which one of the users can use to record a voice message of no more that 15 seconds. When the surveillance mode is deactivated, a visual and audible signal informs the other users that a message is waiting, and invites them to listen to it. Door bell When the control unit is not in surveillance mode, the "Door bell" module can be used to inform the users of when a door / window is opened or when someone passes in front of a sensor. The control unit outputs a "door bell" type signal. Service call The purpose of the "Service call" function is to enable the user to make a voice call to a pre-programmed number. This number can be the number of a fixed or mobile phone, a local surveillance-action company or a friend, or it can be the dial-up number of any services provided by the installer. When the correspondent picks up the receiver, the call is connected automatically in handsfree mode. Page 4 - I@n - Issue October 2004

5 "Message server" options If this option is retained, the control unit makes a call to a "Message server" centre every 30 days. Depending on the service offered by the operator, 240-character information messages can be downloaded and displayed on the screen of the control unit. The frequency of these service calls can be changed by the installer. Management of roundsmen Following the triggering of an intrusion or selfprotection alarm, the control unit places itself in a stand-by state for one hour, waiting for a radio transmission sent by a "roundsman" remote control. The siren(s) output an audible signal and the information is transmitted to the call centre. The various call-out teams that can go to the customer's premises must be equipped with a "roundsman" remote control. Event log The control unit has two event logs: the access log, which stores events connected with activations and deactivations of surveillance, and the log of all events, which retains at least the last 500 events. At each event, the control unit stores: the date and the time, the surveillance activations or deactivations, with the code number used, the alarm events: triggering of a sensor, or of a self-protection, sensor battery condition, the call sequence executed, whether or not the call sequence was successful, and the number of attempts. Technical information The control unit self-monitors itself by managing and transmitting the absence and return of the mains voltage and the level of the battery voltage, and by cyclically sending correct operation messages (cycle in hours or in days). The test implementation time can be programmed from a PC, or is offset by 12 hours after setting the clock. Remote configuration Remote configuration enables the data in the control unit to be read and modified, i.e. reading or modification of the parameters of the control unit and the transmitter, reading of the stored events, setting the time and date of the control unit, Remote configuration is activated from the front panel of the control unit. "Call me back" function The remote operator makes a call to the telephone line, to which the alarm unit is connected, and hangs up after one or two rings. Then, in the 30 following seconds, he has to make a second call to the same number. Once again, he hangs up after one or two rings : if none of the installation phone sets is picked up, the unit automatically calls the number programmed as Service server. Programming from the control unit The front panel of the control unit can be used for simplified programming, and does not require any programming tools. In this case, the installer carries out the installation based on the factory preprogramming (refer to appendix 1), which he/she completes or modifies according to the site to be protected. Using this process, it is possible to: store the radio components in the memory: sensors, remote controls, keypads, sirens, etc. program the customer's subscriber number (digital mode), program the call numbers, program the access codes, modify the installer access code, program the fleet code (SurTec digital protocol), determine the entry and exit time delay values for each sensor, set the time and date of the control unit. It is necessary to set the clock so that the log of actions can be correctly dated, and so that the cyclic test can be synchronised. Page 5 - I@n - Issue October 2004

6 Programming from a PC, using the "Configurator" Programming from a laptop PC requires the configuration pack. This pack contains a special connection cable and the configuration software which can be used for advanced programming. The configurator can be used to: program the transmitter in "Digital" transmission mode or in "Vocal" mode, program the parameters of the transmitter: subscriber number (digital mode), fleet code (Surtec digital mode), siren operating time, cyclic test periodicity, in days or in hours, with the test implementation time, "message server" call periodicity, confirmation of activation and deactivation of surveillance by audible echoes, program the telephone numbers of the various call centres (unlimited number of call numbers), classify these numbers and create call sequences which will be used to call the various centres depending on the type of alarm which is triggered: intrusion, social alarm, cyclic test, technical calls, etc. to program the «dual acknowledgement» function, that is to say two call sequences for each function. to assign the following, for each sensor: a plain language designation, to make the location easier to identify, a call sequence, an operating mode for the siren, with listen-in or with intercom, the entry and exit time delays, the "status" or "pulse" mode, the transmission codes, with or without supervision, with or without audible signal when the sensor is triggered, with or without audible signal when the call is taken into account, program the characteristics of the wire input, isolate a sensor, group various sensors together to form scenarios, where each scenario corresponds to a part of the premises: control unit access area, ground floor, first floor, basement, offices, stores, areas accessible to the service personnel, etc. assign each user of the control unit with his/her name and a personal code in the control unit, with corresponding access rights to one or several scenarios in the different operating modes: "deactivation", "activation of scenario". To deactivate outdoor sirens in partial or off surveillance modes, customise the welcome message, by replacing the "Hello - Surtec" message by any other 16-character message. Specifications Dimensions of unit: L 275 x W x D 66.8 mm. Weight: 1400 grammes. Material: VO ABS casing Operating conditions: Dry, indoors. Temperature range: 0 C to 40 C. Self-protection against opening and ripout. Protection level: IP 30 (NF standard = EN 60529) IK 07 (NF EN 50102). Protection against electric shocks: class 2 (NF standard = EN 60950). Frequency : reference 10S7001 : 433,92 Mhz, reference 10S8001 : 868,35 Mhz. Power supply Primary: mains 230 Volts AC + 10 % 50 Hz 8 VA. Secondary power supply by a 1500 mah NIMH rechargeable battery supplied with the control unit. Battery monitoring: message transmitted if the battery level drops below 4.3 Volts. Sector surveillance: message transmitted after one hour of uninterrupted power failure (detection limit = 100 V AC). Autonomy of the control unit: 48 hours. Page 6 - I@n - Issue October 2004

7 1/ Radio Keypad Radio Keypad and the "wired" components Depending on the programming carried out on the keypads, activation of "total surveillance" is obtained by pressing and holding the "Activate total surveillance" key for 2 seconds, or by entering a code before pressing the "Activate total surveillance" key. 2/ Intercom system 10I7410 Operating temperature: 0 C to 50 C. Connection by means of a cable consisting of two 6/10th screened pairs Operating temperature: 0 C to 55 C. Power supply: 1 pack of 2 Lithium Thionyl Chloride batteries, Format AA 3.6 V 4.5 Ah - Saft P/N: LS Autonomy: 2 years. Dimensions: H 120 X L 114 D 34 mm Encryption of information transmitted by radio. The operation of this keypad can be customised: refer to stage 17 "programming of keypad with LCD display screen". 3/ Extension 8 sorties 10I7411 Operating temperature: 0 C to 50 C. 4 outputs, programmable by mean of the configurator 2 outputs for a recording monitor ("surveillance activation" output and "alarm" output) 2 optional outputs Installation inside the control unit casing Recommendations You are about to install and put into service an alarm unit. We suggest you comply with the following recommendations: 1. Read this manual carefully and, in particular, the chapter concerning the installation recommendations. Some useful tips before starting the installation 2. Follow the instructions set out in the installation procedure to the letter. 3. Find the best location for your unit, in accordance with its installation conditions. 4. Before connecting the telephone line, check the installation with your customer and whether he has an answering machine, fax or Internet connection (see connection chapter). 5. Unpack and prepare the various radio peripherals but do not install them (intrusion detectors, keypads, etc.). We recommend programming them close to the unit and securing them only after checking their radio range from the location required. 6. Programme the various radio peripherals (self-learning). 7. From the required location of each radio peripheral, check, their radio link with the unit, in "test" mode. 8. Once their final location has been determined and their range checked, install and secure the radio peripherals. 9. Test the installation in full. Page 7 - I@n - Issue October 2004

8 Environment and location of the unit The unit is a wireless alarm system which communicates with its peripherals using radio transmissions. Useful hints for installing units and radio components The propagation of radio frequencies differs depending on the place of installation, location and height of components, and on the construction materials found. The position of the unit on the site to be protected is therefore strategic. This position should take into account the following table and indications: Materials found Wood and plaster Brick Reinforced concrete Metal structures Radio frequency penetration rate 90 to 100 % of radio transmissions 75 to 90 % of radio transmissions 0 to 50 % of radio transmissions 0 to 10 % of radio transmissions Since the ground in an obstacle to the propagation of transmissions, system components should not be installed at ground level, No component should be installed on a metal partition or structure. In all cases, we recommend installing the unit in the centre of the premises to be protected, at an average height of 1.50 metres, whilst taking into account the location of the telephone line and incoming feeder of the 230 volt mains power supply. Environment and location of peripherals The peripherals should not be installed before being programmed. Opening detectors: If an opening detector has to be installed on a metal door or frame, the installer should insert an insulating shim between the opening detector and the metal part so that the action of the magnet on the opening contact is not disrupted by the metal mass and that this metal mass does not interfere with radio transmissions. Movement detectors: Movement detectors are infrared detectors. They are therefore sensitive to changes in temperature and should not be installed close to a source of heat (convector, chimney), in a draft or in direct sunlight. To avoid saturation of radio transmissions, the peripherals should not be installed in the direct vicinity of the unit, or at a distance of less than 3 metres. Page 8 - I@n - Issue October 2004

9 The installation, upkeep and maintenance of this equipment may only be carried out qualified, authorised personnel. Safety Recommendations Safety Recommendations Safety Installation conditions, environment Wherever possible, the unit and keypads should not be installed in a room with a static floor covering (carpet, etc.), close to high power distribution cubicles, switches generating high over voltages and in the immediate vicinity of a source of heat (radiator, electric convector heater, etc.). Provide, around the unit casing, sufficient clearance for good ventilation through the openings provided. The equipment is designed to operate at an ambient temperature of between 0 C and 40 C. The equipment should not be installed in a location where it may be sprayed with water. Protection of the Installer and Repair technician To ensure safe conditions during installation and maintenance operations, an easily accessible 230 Volt disconnection switch must be installed uplink of the unit. This device should disconnect both poles at the same time and the distance between the contacts should be at least 3 mm. The installation should include a differential protection device Any work on the system should be carried out only after opening the disconnecting switch and after checking the status of the mains power supply indicator lamp on the unit. Protection of Users This equipment is manufactured in accordance with international standards, which ensure its suitability and safety. The various cubicles and components used are self-extinguishing, in accordance with the standards in force. Protection against lightning The telephone line and mains power supply of the equipment are fitted with protection against over voltages and electrostatic discharges. This protection is also used against the secondary effects of lightning. Protection against direct lightning strikes cannot be provided and when the equipment is installed in a zone at risk, an additional lightning arrester should be installed on the telephone line and the mains power supply. These systems are only effective if the lightning arrester is connected to an earth connection, in accordance with the specifications. In general, such systems should be replaced after a lighting strike. This type of equipment should not be installed in the terminals since any protection becomes ineffective when lightning enters the equipment. Page 9 - I@n - Issue October 2004

10 Safety Recommendations Safety Recommendations Safety Connection of the 230 Volt electrical network The equipment is designed to operate at a single phase voltage of 230 volts, 50 Hz. Before making the electrical connection, check that the parameters of the electrical network (voltage, power, frequency, etc.) correspond to the operating parameters shown on product rating plate and in the manual. The equipment is designated class 2, that is it does not include an earth connection. The installation should be fixed (with no sockets). The connection of the unit to the 230 Volt distribution network should comply with trade practises in accordance with standards NFC Do not switch on the unit when a fault has been detected. To avoid the risk of electrical shock: WARNING Connect the mains power supply after completing the wiring, Cut off the mains power supply and the telephone line before starting work, The "dangerous voltage" and "TRT" (telecommunication network voltage) danger zones should only be fitted with the connections designed for them. Batteries The batteries of the system peripherals are Lithium batteries. Never use standard batteries. All the batteries of an installation should be replaced at the same time. The batteries should not be short-circuited, modified, removed or subject to impact. Spent batteries should not be discarded or burnt. They should either be deposited in a collection centre or returned to the supplier. Caution: Certain alarm unit peripherals, such as control keypads, portable remote controls, intrusion detectors, etc. are fitted with Lithium batteries, which gives them very long battery life. If these batteries are stored for 1 to 2 months, they may go into "Passivation" phase. Lithium batteries contain liquid components and in the event of prolonged storage, this liquid solidifies on the output terminals. In this case, the voltage measured across the terminals is correct but the battery is not operational since it does not generate any current. To make it operation, discharge it into a 30 ohm resistor until is reaches its rated voltage again. Batteries Batteries should only be replaced by models of the recommended type or the equivalent. Spent batteries should not be discarded or burnt. They should be deposited in a collection centre. Page 10 - I@n - Issue October 2004

11 Installation and commissioning procedure In order to ensure that the installation is carried out under the best possible conditions, it is essential to implement the steps described below in the specified order. 1 1: With the user of the control unit 1/ Draw up a plan of the installation based on the factory pre-programming. This plan will be used to determine: The approximate locations of the sensors. The final locations of the sensors will not be validated until after carrying out the radio signal range tests. The approximate location of the control unit. The control unit must be located in the centre of the site to be monitored and, for a site with several floors, it is advisable to install it on the middle level. If possible, avoid corners in the basement, close to electricity meters, television sets, microcomputers, microwave ovens, etc. The access route to the control unit, and therefore the sensors which will need to be time-delayed. The sensors which are active in each of the four scenarios. The values of the entry and exit time delays. The sensors which are active in total surveillance and which are active in partial surveillance. 2/ Carry out an assessment of the customer's installation and find out whether it comprises an answering machine and/or a fax machine, and if the user has an Internet connection by modem, by ISDN or by ADSL (the different connection cases are described in 5: "Connection of the telephone line"). 2 2: Components supplied with the control unit The control unit, part number 10I7001, is supplied with: A user guide, An NIMH volt mah rechargeable battery, Two 22 kω resistors for connection of the wire loop, One 10 kω resistor for connection of the wire self-protection loop, One 10 kω resistor for connection of the wired On/Off key, A customer service return sheet. Page 11 - I@n - Issue October 2004

12 Dangerous voltage area 1 2 Frangible entry points for connection cable access 4.8 volt 1500 ma battery Mains cable clamp 230 volt mains connection terminals TRT area Opening contact self-protection Telephone line connection terminal Factory test: the keypad is located on the right-hand side Reserved for factory tests Connection of the PC connection cable for programming with the configurator Reserved for factory tests Antenna Rip-out self-protection. Adjustment of microphone levels Connector for connection to the 8-output wired extension board Location reserved for the 8-output wired extension board 14 Adjustment of control unit microphone level 18 Connection of the 3 intercom units and the three wired inputs 15 Adjustment of control unit loud-speaker level Cable clamp for wired components Telephone wire cable clamp 3 3: Location and mounting of the control unit The control unit must be installed in accordance with the recommendations given in the "recommendations concerning the installation of the control unit" and "safety recommendations " chapters. Reminder: The control unit must be located in the centre of the site to be monitored and, for a site with several floors, it is advisable to install it on the middle level. If possible, avoid corners in the basement, close to electricity meters, television sets, microcomputers, microwave ovens, etc. The location must take the input point of the telephone line and of the 230 volt mains supply into account, and also the possible use of a radio remote control from outside the site to be protected. All around the casing of the control unit, leave sufficient space to allow proper ventilation through the grids provided for this purpose, and to allow the door to be opened. Mounting: Secure the control unit with four screws. Page 12 - I@n - Issue October 2004

13 Before pressing the control unit against the wall, remove the adhesive strip which retains the anti rip-out self-protection contact lever. Before tightening the lower fixing screw, press down the rip-out contact lever according to the following figure : Connection of 230 volt mains The power supply cable must have a diameter of 8 mm and must comprise 3 conductors, each with a nominal cross-section of at least 0.75 mm 2 (max. 2.5 mm 2 ). You must use standardised cables which are compliant with the IEC standard or with the harmonised CENELEC standards. The cable must enter through the upper frangible entry point (1), and must be secured by the anti rip-out cable clamp (3). The mains is connected to terminal strip (4) The installer must comply with the various cable entry points, and ensure that the frangible parts of the casing are correctly perforated and deburred in order to avoid damaging the cables. The stripped section of the cable must not protrude from the mains connector by more than 10 mm. Only one wire must be connected to each terminal of the mains terminal strip. If a multi-strand cable is used, the bared section must not be tinned. 7 mm 10 mm 5 5: Connection of the telephone line The cable must enter through the middle frangible entry point (1), and must be secured by the anti ripout cable clamp (20). The equipment is connected to the STN analog telephone line, i.e. a TRT3 type connection (TRT3: circuit in which the nominal operating voltages exceed 42.4 V peak or 60 V continuous, and in which there may be voltage surges from the telecommunications network: standard analog circuit, interface Z). The terminal must be connected in compliance with the following configurations: The equipment cannot be connected directly to an ISDN line. 1/ Standard installation comprising one or several telephone sets P2/P1 L2/L1 BEFORE: Telephone line input AFTER: Telephone line input Page 13 - I@n - Issue October 2004

14 2/ ISDN installation comprising one or several telephone sets and an Internet connection. P2/P1 L2/L1 PC ISDN interface ISDN unit Line input 3/ Installation comprising one or several telephone sets and an ADSL Internet link. P2/P1 L2/L1 PC ADSL interface input coupler Line input Restricted line: Make sure that your customer does not have a restricted line, or that he/she does not have a restricted line that he/she activates by means of a code when he/she leaves. 6 6: Connection of wire inputs The cables of the wired peripherals must enter through the lower frangible entry point and must be secured by the cable clamps (19). All the cables are attached with clips so that they cannot come within 20 mm of the mains connection terminals. We recommend the use of LY type telephone cables for alarm installations. Alarm Self-prot Wired input: 10 K 10 K ON Self-protection 22K 22K 0v DT 0 v M/A 0v AP - + HP3 MIC3 HP2 MIC2 HP1 MIC1 a b c The wired input (DT) enables a wired contact and its self-protection to be connected to a pair. The installer's wiring must integrate the two 22 kω resistors (red - red - orange) supplied with the control unit, according to the diagram, and it must cut resistor "a" which acts as a plug when the input is not used. On / Off key input: The On/Off key enables the connection of a two-state key unit or digicode unit with its own power supply. The installer's wiring must integrate one of the two 10 kω resistors (brown - black - orange) supplied with the control unit, according to the diagram, and it must cut resistor "b" which acts as a plug when this key is not used. Contact open: The control unit switches to total surveillance and outputs the message "Total activation" Contact closed: The control unit switches to total deactivation outputs the message "Deactivated". If a sensor is in alarm mode when the control unit is switched to surveillance using the key, activation of the surveillance mode is forced, the sensor is ignored and the control unit outputs the message "Information recorded on screen, total activation". Page 14 - I@n - Issue October 2004

15 Auxiliary self-protection input: The auxiliary self-protection input (AP) is used to connect a wire self-protection contact. The installer's wiring must integrate one of the two 10 kω resistors (brown - black - orange) supplied with the control unit, according to the diagram, and it must cut resistor "c" which acts as a plug when this auxiliary self-protection is not used. 7 7: Energisation Before any connection of the control unit to the 230 volt mains, it is mandatory to remove the foam block bonded to the transformer, which supports the power supply board during transit. Before any connection to the 230 volt mains, check the mains voltage and make sure that all the parameters (voltage, power, frequency, etc.) correspond to the operating parameters marked on the identification label of the product and printed in the instructions. When it is powered up, the alarm unit automatically connects to the phone line, analyses the level of this line and memorizes detected parameters. This assesment phase is necessary for the good operation of the Call me function. It is thus essential that the phone line is connected when the alarm unit is powered up. Connect the 230 volt mains supply to the mains cut-off device: The control unit outputs a beep, The "Mains present 1" symbol (a) lights up. The "battery absent" symbol (b) lights up. The control unit switches to "User test" mode Install the battery pack: a b c d Place the battery in the compartment and attach it with the tie strap supplied with the equipment. In order to enable you to make as soon as possible this system of safety completely operational, the battery of safeguard was charged in factory then placed in packing before the delivery. Respect the advised installation date which is indicated on the battery. Connect the battery pack: The "battery absent" symbol (b) remains lit, and goes out when the "User" or "Installer" menus are exited. The alarm unit is not operational until after a 16-hour battery charge period. Initialisation and programming of the control unit are only possible when the mains is connected and present. The and keys are used to display the sub-menus of the "User" menu 1 Test (of the installation) 6 Settings 2 Codes 7 Volume adjustment 3 Log 8 Configuration parameters 4 Access log 9 Date and time 5 Service 10. Installer These various sub-menus are described in the "user guide" supplied with the control unit. Page 15 - I@n - Issue October 2004

16 Access the "Installer" menu: Confirm the choice by pressing "OK", enter the factory-programmed installer code 2222 and then press the "Menu" key: The control unit accesses the installer menu, the buzzer outputs an audible signal and the radio siren(s) output a warble. The and and keys are used to display the sub-menus of the "Installer" menu The "OK" key provides access to a sub-menu. The "Esc." key is used to exit a sub-menu, or to exit the installer menu. Sub-menus: When entering the "Installer" menu, the radio sirens output a warble. In order to enable the battery of the siren to be changed, the self-protection of the radio sirens is inhibited for 1 minute and 30 seconds. 1 - Radio: 2 Codes: 3 - Tests: 4 - Configuration parameters 5 - Log 6 - Subscriber: 7 - Fleet code: 8 - Telephone: 9 - Time delays: 10 - Record 11 - Date and time: Storage of the sensors, keypads, remote controls and radio sirens in the memory. Modification of the installer code Test of the installation Sub-menu enabling the installer to download the configuration parameters from the maintenance centre Display of the event log Programming of the subscriber number Programming of the fleet code Programming of the call numbers Programming of the entry and exit time delays for each sensor Recording of the vocal messages. Setting the date and time of the unit Refer to the user guide Refer to the user guide Step 20 Step Sub-menu 1: Memory storage of radio components Each component of the system - sensor, keypad, remote control, siren - has a unique factory programmed code selected from millions of combinations. In order to be recognised, each component must be stored in the memory of the control unit. This storage is carried out by self-learning. Reminder: The control unit manages 33 radio channels: 20 channels are reserved for the sensors: 15 supervised channels are pre-assigned to the intrusion sensors (motion sensors, opening sensors, etc.) 5 channels are pre-assigned to the SOS transmitters, 10 channels are used by the keypads or remote controls, 3 channels are for 3 additional sirens. The installer relies on the factory programming (appendix 1) to share the sensors among the radio channels, based on the various scenarios proposed. Page 16 - I@n - Issue October 2004

17 It is possible to modify the factory pre-programmed parameters in order to customise the installation. These modifications can be carried out using a PC on which the configuration software has been installed (the PC is connected to the control unit using the special adapter lead), or by downloading. Rules to be observed: Storing the sensors and the various components in the memory must be carried out on a table, near the control unit, before installing them. In order to avoid any risk of error or confusion between the various sensors or the various radio components, it is recommended that the following sequence should be observed: Do not connect any batteries to the various radio components, Access the "1- Radio" sub-menu, Enter the channel number to be stored, Press the "OK" key, if the control unit displays "channel used", select another channel or press the "SOS" delete that radio channel, if the system displays "Free", then a sensor or a radio component can be displayed Press the "OK" key again: the control unit displays "Wait...", Connect the battery(ies) - respecting polarities - to the detector or the element that you want to memorise on the selected channel, Wait for the stabilisation time required by some detectors, Run the self-learning procedure which is specific to each component (see section "Memorisation procedure" for each components), When the alarm unit receives a radio signal, it displays the type of the radio peripheral. When the alarm control module memorises an opening detector it displays the management mode you have selected at the level of the detector: Status mode: In status mode, the control module receives a signal indicating that the detector is alarmed and it receives another signal when the detector returns to its standby state. In this mode, the control module continuously recognises the detector status and manages the latter. Impulse mode: In impulse mode, the detector only transmits a signal indicating its change of status into alarm mode and it is not managed by the control module. The control unit displays : an audible refusal signal (4 beeps) is output if the radio component is not recognised by the control unit, or if it has already been stored in another channel. In the latter case, the control unit displays "Already stored". an audible acceptation signal (long beep). Confirm the memory storage by pressing the OK key. Remove the battery from the component. Repeat the same operation for each component, installing the battery in one component at a time. In case of an error during the memorisation procedure, we recommend removing the battery and maintaining the self-protection contact during 2 seconds in order to discharge residual voltage and then repeating the memorisation procedure. Page 17 - I@n - Issue October 2004

18 Memorisation procedure for the Radio keypad Select a channel from 21 to 30, When the control unit displays "Wait..." R Connect the battery pack, Reset the keypad (briefly short-circuit jumper "R"): the screen displays "Learn", Close the self-protection contact: the keypad outputs a radio transmission, the screen displays "Dialogue", Batt. pack Check that the control unit displays the correct type of peripheral, On the control unit, confirm the memory storage by pressing the OK key, The keypad answers by displaying "Learning OK". Note 1: The keypad automatically selects the language that has been pre-selected in the control unit. Note 2: Self-protection will be activated 30 seconds after the end of the learning phase Sub-menu 2: Modification of the installer code Access sub-menu 2 and confirm by pressing the "OK" key, The control unit displays "New code?", Enter the new 4-digit code: Confirm by pressing the "OK" key, The control unit confirms the data input by outputting an acceptance signal, or it outputs a refusal signal if the user types the code incorrectly or if the code is already in use. Note: To delete an existing code, press the "OK" key without entering a new code. The control unit outputs a "Deactivation under threat" signal if the user enters his/her code with "1" added to or subtracted from the code. For this reason, the codes obtained by adding or subtracting 1 must not be used or assigned to any of the other users Sub-menu 3: test of the installation Access sub-menu 3 and confirm by pressing the "OK" key, Carry out a test of all the sensors: When a sensor is triggered, the siren outputs an audible signal and the control unit displays the number of the channel and the "alarm" or "end of alarm" state of the sensor. For each sensor, carry out a test by placing it as close as possible to the location where you plan to install it. During this test, the infrared motion sensors are set either to "passing test" mode, or to direct triggering. If the test is conclusive, it will be possible to mount the sensor. Carry out a radio keypad range test: With the control unit in "Test" mode, the installer can carry out a keypad range test by operating the self-protection contact: Opening of self-protection: the keypad outputs 3 beeps, the green indicator light flashes 3 times and the control unit should output a siren echo. Closing of self-protection: the keypad outputs 1 beep, the green indicator light flashes twice and the control unit should output a siren echo. Note: wait 5 seconds between each self-protection opening and closing action. Page 18 - I@n - Issue October 2004

19 Carry out an operational test of the sirens: Press the "SOS" key on the control unit: the siren of the control unit is activated for 1 second and the radio sirens are activated for 5 seconds. Perform a operating test of the smoke detector To perform an operational and range test of the detector, hold the test button on the detector head depressed. Test the correct operation of the control unit self-protection system. Switch off the 230 volt mains supply: the control unit outputs the message "Mains power failure" and the "a" symbol goes out. Caution: the sensors regularly output a test (supervision) call. The siren outputs an audible signal if the a sensor outputs its test call during the "Test" phase. In normal mode, the infrared motion sensors must be left in rest state for 2 minutes, i.e. 2 minutes without any detection, before being triggerable again. During the tests, the installer can use a cover to prevent the sensor from triggering if it is not convenient to have everyone leave the premises. Note: The roundsman remote control can be tested by using the "Installation test" menu. Additional information concerning the self-protection of the sensors 1/ Control unit using the SurTec protocol: The control unit activates the siren each time a sensor self-protection alarm is triggered. The control unit outputs a self-protection alarm when the self-protection of a sensor is triggered. Conversely, the "end of fault" signal is not output until the selfprotections of all the sensors are in rest mode. 2/ Control unit using the Contact ID protocol: The control unit activates the siren each time a sensor self-protection alarm is triggered. The control unit outputs a self-protection alarm for each sensor when the selfprotection of a sensor is triggered and when the self-protection of the sensor changes back to rest state Sub-menu 6: Programming of subscriber number Access sub-menu 6: If the information is transmitted using the "Surtec" protocol: Press the digit "2" and confirm by pressing the "OK" key, Enter the 8-digit subscriber number. If the subscriber number comprises only 5 digits, enter "000" before entering the 5 digits. Confirm the data input by pressing the "OK" key, The control unit confirms the data input by outputting an acceptance signal, If the information is not typed in correctly, the control unit outputs a refusal signal. If the information is transmitted using the "Contact ID" protocol: Press the digit "3" and confirm by pressing the "OK" key, Enter the 4-digit subscriber number (digits 0 to 9 and letters B, C, D, E, F) ( B = SOS ; C = ; D = ; E = ; F = ) Confirm the data input by pressing the "OK" key, The control unit confirms the data input by outputting an acceptance signal. If the information is not typed in correctly, the control unit outputs a refusal signal. Note: To delete a subscriber number, press the "OK" key without entering any number. Page 19 - I@n - Issue October 2004

20 Sub-menu 7: Programming of the fleet code The fleet code only needs to be programmed if the control unit communicates using the Surtec protocol. Access sub-menu 7 and confirm by pressing the "OK" key, Enter the 4-digit fleet code and confirm by pressing the "OK" key The control unit confirms the data input by outputting an acceptance signal. Note: To delete an existing fleet code, press the "OK" key without entering a new code Sub-menu 8: Programming of the call numbers Factory programming: Number 1: Number 1 is reserved for the factory local test. Number 2: The intrusion information is sent on the number programmed in the second position, Number 3: If the second number does not answer, the intrusion information is sent on the number programmed in third position (back-up), Number 4: "Technical" information (mains power failure, cyclic test, etc.) is sent on the number programmed in fourth position, Number 5: If the fourth number does not answer, the "technical" information is sent on the number programmed in fifth position (back-up), Number 6: The hands-free service call is sent on the number programmed in sixth position, Number 7: Remote configuration requests will be routed on the number programmed in seventh position, Number 8: Calls to the "Message server" will be sent on the number programmed in eighth position, Number 9: Calls to the "Service server" (1) will be sent on the number programmed in ninth position, Number 10: Intrusion and technical calls in voice mode will be routed on the number programmed in tenth position, (1) The "Service server" is a server centre that the control unit can call depending on the services which are offered by the operators or the installers: Surveillance activation or deactivation, updating of software or configurations, etc. To program a call number: Access sub-menu 8, Enter the digit (2 to 10) which corresponds to the position of the number that you want to program, Confirm by pressing the "OK" key, Depending on the digit entered, the control unit displays "alarm", "alarm backup", "technical", "technical back-up", "service" or "remote configuration", etc. Confirm your choice by pressing the "OK" key, Page 20 - I@n - Issue October 2004

21 Caution: In order to comply with the call procedure, the call number must be preceded by a "wait for tone" (1) or by a pause (2): To program a "wait for tone", press the "SOS" key: the letter "W" is displayed To program a pause, press the " " key: a "comma" is displayed Enter the call number and confirm by pressing the "OK" key The control unit confirms the data input by outputting an acceptance signal. (1) Wait for tone: The control unit waits to receive the dialling tone before dialling the number. (2) Pause: The control unit waits 2 seconds before dialling the number. If the control unit is connected via a private automatic branch exchange (PABX), the digit "0" must be dialled before the number in order to obtain an outside line. In this case, the installer must enter the following sequence on the keypad: "w" 0 "w" followed by the call number ( or "," 0 "," followed by the call number). Numbers 2, 3, 4 and 5 are mandatory and must be programmed. Program the same number several times, if necessary. Note: To delete an existing number, press the "OK" key without entering a new number : Programming of the entry and exit time delays for each radio channel Access sub-menu 9, Enter the number of the radio channel for which you wish to program the entry and exit time delays, Confirm by pressing the "OK" key: the control unit displays the number of the channel, and also the value of the current time delay if one has already been programmed, Confirm by pressing the "OK" key, Program or modify the value of the entry time delay and confirm by pressing "OK", The control unit confirms the data input by outputting an acceptance signal, Use the key to access the exit time delay programming, and confirm by pressing "OK", Program or modify the value of the exit time delay and confirm by pressing "OK", The control unit confirms the data input by outputting an acceptance signal. Channels 16 to 20, which are reserved for the SOS transmitters, should not be timed. Page 21 - I@n - Issue October 2004

22 15 15: Programming the date and the time, Access sub-menu 11 and confirm by pressing the "OK" key, Successively program the day, the month, the year on 2 digits, the hour, the minutes and the seconds. Confirm by pressing the "OK" key, The control unit confirms the data input by outputting an acceptance signal. Caution: After a total power supply failure (mains and battery), it is necessary to set the time again in order to resynchronise the cyclic test : Test of the connection When the "Installer" menu is exited, a 15 minute time delay is started. During this time delay, the loud-speaker of the control unit is activated so that the routing of the various test calls can be monitored and so that any transmission anomalies can be detected: line busy, network saturated, line discriminated, etc. During the 15-minute time delay, and in order to facilitate the testing of the installation, the 230 volt mains power failure information is transmitted immediately, whereas in normal operation, this information is only sent after a time delay of 1 hour. During the 15-minute time delay, the installer can adjust the intercom volume by means of the and keys. This adjustment can be made while the loud-speaker is active. Optional phases 17 17: Programming of LCD keypad The operation of the keypad with LCD display can be customised: With or without echo when a key is pressed, With an adjustable display period, With the possibility of querying the status of the control unit by pressing the "?" key for 2 seconds or by entering a 4-digit code followed by the "?" key, With the possibility of initiating an "SOS" call by pressing the "SOS" key for 2 seconds or by entering a 4-digit code followed by the "SOS" key, With the possibility of activating "Total surveillance" mode by pressing the "Activation of total surveillance" key for 2 seconds or by entering a 4-digit code followed by the "Activation of total surveillance" key. Page 22 - I@n - Issue October 2004

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