INSTALLATION, OPERATION AND MAINTENANCE INSTRUCTIONS

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1 INSTALLATION, OPEATION AND MAINTANCE INSTCTIONS for the Installer and the User Prestige 4-3 Solo 4-3 Excellce Prestige 4-3 Solo/Excellce : A D

2 TALE OF CONTTS GEAL ECOMMDATIONS...3 Safety Instructions...3 USE S GUI...4 Meaning of Symbols...4 oiler Marking...5 Control Panel and Display...6 Stand-by Scre...7 Lockout Scre...7 Status Messages...7 hat to Check on a egular asis...8 In case of Problem...8 oiler Setup Guide...8 APIANCE SCIPTION...5 Models - Prestige 4-3 Solo / Excellce...5 Configuration in a System...5 TECHNICAL CHAACTEISTICS...7 Combustion Characteristics...7 Gas Categories...7 Dimsions...8 Electrical Characteristics Prestige 4-3 Solo/Excellce... 0 Hydraulic Characteristics... Hydraulic Pressure Drop Curves of the oiler... DH Performance... Maximum Operating Conditions... ecommdations for the Prevtion of Corrosion and Scaling in Heating Systems... 3 G3 equiremts and Guidance - UK Only...4 INSTALLATION...6 Safety Instructions for the Installation... 6 Package Contts...7 Tools equired for the Installation...7 oiler Installation - all Mounting...7 emoval and Installation of the Front Panel...7 Hydraulic Connections... 8 Prestige Excellce - DH connection... 8 Heating Connection... 8 DH kit installation in Prestige Solo oilers... 9 Chimney Connection Calculation of the Flue Pipe Lgth...3 Gas Connection...3 Conversion to Propane...3 all condsate Trap Installation...33 CONFIGUATION AND SSTEM SET-UP...34 asic Configuration - Prestige 4-3 Solo: High Temperature Heating Circuit with Optional DH Tank and Control by oom Thermostat and Optional Outdoor Ssor Settings for the asic Configuration, using the EZ Setup of the User Interface...35 STATING UP...36 Safety Instructions for Starting up Tools equired for Starting up Checks before Starting up Filling the System Starting up the oiler...37 Checking and Adjusting the urner...37 MAINTANCE...38 Safety Instructions for the oiler Maintance Tools equired for Maintance oiler shut down for Maintance Periodic oiler Maintance Tasks Draining the oiler...39 emoval, Check and Installation of the urner Electrode...39 emoval and Installation of the urner Torque Values Cleaning the Exchanger...4 estarting after Maintance...4 LOCKING COS...43 SEVICE LOG...46 CLAATION OF CONFOM...47 ECOSIGN DATA...47 PODUCT FICHE...48 Prestige 4-3 Solo/Excellce : A D

3 GEAL ECOMMDATIONS NOTE This manual contains important information with respect to the installation, the starting up and the maintance of the appliance. This manual must be provided to the user, who will read it carefully and keep it in a safe place. e accept no liability should any damage result from the failure to comply with the instructions contained in this technical manual. SAFET INSTCTIONS If you smell gas: - Immediately isolate the gas supply. - Op windows and doors to vtilate the area. - Do not use any electrical appliances and do not operate any switches. - Immediately notify your gas supplier and/or your installer. Esstial recommdations for safety It is prohibited to carry out any modifications to the appliance without the manufacturer s prior and writt agreemt. The product must be installed by a qualified gineer, in accordance with applicable local standards and regulations. The installation must comply with the instructions contained in this manual and with the standards and regulations applicable to heating systems. Failure to comply with the instructions in this manual could result in personal injury or a risk of vironmtal pollution. The manufacturer declines all liability for any damage caused as a result of incorrect installation or in the evt of the use of appliances or accessories that are not specified by the manufacturer. Esstial recommdations for the correct operation of the appliance In order to sure that the appliance operates correctly, it is esstial to have it serviced by a certified installer or maintance contractor every year. In case of anomaly, please call your service gineer. Faulty parts may only be replaced by guine factory parts. Geral remarks The availability of certain models as well as their accessories may vary according to markets. The manufacturer reserves the right to change the technical characteristics and features of its products without prior notice. In spite of the strict quality standards that ACV applies to its appliances during production, inspection and transport, faults may occur. Please immediately notify your approved installer of any faults. Esstial recommdations for safety Do not store any flammable or corrosive products, paint, solvts, salts, chloride products and other detergt products near the appliance. Make sure that the condsate outlet is never obstructed and that a condsate neutralisation system is installed if required. This appliance is not intded for use by persons (including childr) with reduced physical, ssory or mtal capabilities, or lack of experice and knowledge, unless supervised or unless they have be giv instruction concerning the use of the appliance by a person responsible for their safety. Childr should be supervised to sure that they do not play with the appliance. Geral remarks The d user is only allowed to carry out the basic set-up operations mtioned in "oiler Setup Guide" on page 8, after he has received all relevant instructions from the installer. Any other set-up must be carried out by an approved installer. If the d user misuses the installer code to access installer-specific parameters and makes changes that cause a system failure, any warranty claim will be void. To get additional information on how to use the ACVMAX interface, refer to the installerspecific settings and the detailed error codes, in the Installer's Handbook or the ACVMax System Control manual, according to the product build*. oth manuals are available from the website under the "Documtation" section. * The Installer s Handbook is applicable to appliances manufactured from May 06, starting from Serial Number A0740. Prestige 4-3 Solo/Excellce : A D 3

4 USE S GUI MEANING OF SMOLS Symbols on the packaging Meaning Symbols on the appliance Meaning Gas connection Fragile Condsate trap (ball syphon) Domestic Hot ater circuit Keep dry Primary circuit Connection to the sewage system Keep standing, up Electricity Danger of tipping over Alarm Hand truck or pallet truck required for transport Symbols in the manual Meaning Esstial recommdation for safety (of persons and equipmt) Do not cut packaging to op Esstial recommdation for electrical safety (electrical hazard) Do not stack more than boxes Esstial recommdation for the correct operation of the appliance or the system Geral remark Safety valve connected to the sewage system Connection to the sewage system 4 Prestige 4-3 Solo/Excellce : A D

5 USE S GUI OILE MAKING Location: ottom face The part number (Code) and serial number (N ) of the appliance are indicated on its rating plate and must be provided to ACV in case of warranty claim. Failure to do so will make the claim void. Prestige 4 Solo Prestige 4 Excellce Prestige 3 Solo Prestige 3 Excellce Prestige 4-3 Solo/Excellce : A D 5

6 USE S GUI CONTOL PANEL AND DISA Main Icons of ACVMAX display Ctral Heating - indicates information related to the CH circuit. DH - indicates information related to the Domestic Hot ater circuit. Home - to go back to the main mu scre. ack - to go back to the previous scre. arm weather shutdown - displays on the home scre wh the outdoor temperature reaches the arm eather Shutdown preset temperature. eset - to reset the system to the factory settings. Parameters - to access to the setup of controller parameters (language, units, etc.). Easy setup - Indicates parameters that can be accessed through the EZ setup. Panel Description. Pressure gauge - Indicates the primary circuit pressure (min. bar wh cold).. ACVMAX LCD Display - It is the setup interface of the boiler and indicates the parameter values, the error codes and the set-up status of the parameters. It displays a series of scres, each showing information and/or icons. The main icons are detailed below. 3. Installer button - Allows the installer to access the mus of the ACVMAX controller to set up the system. 4. Arrow keys and OK key - to browse through the scres of the ACVMAX controller, set up the boiler, increase and decrease the displayed values and validate the selections and access the Easy set-up scres. The OK key is also used to ET the boiler after a locking (follow the instructions on the scre). 5. ON/OFF master switch of the boiler - To turn the appliance ON and OFF. Main settings of ACVMAX Display Scre backlight - it will illuminate wh any button is depressed, and remain illuminated for five minutes. Scre contrast - it can be adjusted at the Home scre by pressing and holding the OK button, th pressing and holding the LEFT button along with the OK button. Press the UP and DON button to increase or decrease the contrast while holding the OK and LEFT buttons depressed. All buttons must be released and the procedure performed again to switch betwe increasing and decreasing contrast. CH/DH operation - To able/disable the concerned circuit. Information - To get information on the boiler. Typical items appearing on the Home scre: The boiler type is indicated at the top of the scre. The type and model are factory preset*. The boiler is represted in the ctre of the Home Scre. asic operating information such as supply and return temperatures are displayed as well as currt burner status. adiator icon: indicates that a ctral heating call has be received. A small number or indicates which CH calls are active A flame symbol is displayed wh the unit is fired. The flame size changes to indicate the currt firing rate. asic information. The user can toggle the items using the LEFT and IGHT keys and view target, Supply, eturn, Domestic, Outdoor and System temperatures. CH P3 84 C 6 C Target = 85 C oiler Protection DH P4 Tap icon: indicates that a DH call has be received. Circulator icons: indicate which circulators are currtly powered. Status line: displays the currt operating state of the boiler. See Status Messages on page 7. * For boilers manufactured after May 06, starting from S/N A Prestige 4-3 Solo/Excellce : A D

7 USE S GUI STAND- SCE STATUS MSAG This scre is displayed at start-up. It indicates that the Prestige is ready to respond wh a demand is received. Stand-by Indicates that the Prestige is ready to respond wh a demand is received. CH Demand A ctral heating call has be received. DH Demand A domestic hot water call has be received. 84 C CH / DH Demand Ctral heating and domestic hot water calls are being received simultaneously. oth calls are being satisfied simultaneously because domestic hot water priority has be disabled. Target = -- 6 C Stand-by DH Priority Priority Timeout External Demand Slave Operation Ctral heating and domestic hot water calls are being received simultaneously. Domestic hot water call is being satisfied first because it has priority over ctral heating calls. Ctral heating and domestic hot water calls are being received simultaneously. The domestic hot water priority time limit has be exceeded. Priority will now switch back and forth betwe ctral heating and domestic hot water calls until one call is satisfied. An external modulation call has be received. The Prestige is a slave in a cascade system. Manual Operation The burner or circulators have manually be abled in the Installer Mu. LOCKOUT SCE CH urner Delay The burner will not fire until the call blocking time has elapsed. If a problem occurs, the Lockout scre replaces the Home scre. The backlight also remains on as long as the problem is not solved. Pressing any arrow button will return to the Home scre. Using the code located in the right bottom corner of the scre, troubleshoot the problem, either with the table located in paragraph In case of Problem... on page 8, or with the table Locking codes on page 43 (only for installers). Lockout message. efer to In case of Problem... on page 8 for more information. DH urner Delay CH Setpoint eached DH Setpoint eached The burner will not fire until the call blocking time has elapsed. The burner is not fired because the supply/system water temperature exceeds the setpoint. The ctral heating circulator continues to operate and the burner will fire again once the supply/system water temperature drops below the setpoint. The burner is not fired because the supply/system water temperature exceeds the setpoint. The domestic circulator continues to operate and the burner will fire again once the supply/system water temperature drops below the setpoint. Low ater ater pressure has fall below 0.7 bar. Increase pressure to normal range. ody text. The first stce describes the lockout, the second stce gives a possible cure, and the third tells how to reset the lockout. CH Post Pump DH Post Pump Freeze Protection The ctral heating circulator is running to remove heat from the Prestige at the completion of a call. The domestic hot water circulator is running to remove heat from the Prestige at the completion of a call. The burner is fired because the freeze protection feature has be activated. Freeze protection will d once the supply/system water temperature is raised to6 C. If problem persists, call for service oiler Protection The burner firing rate is being reduced because of an excessive differce betwe the boiler supply and return temperatures. The firing rate will begin increasing once the temperature differce is less than 5 C. E37 Lockout Description The lockout which currtly has the Prestige shut down is displayed Lockout referce code. efer to In case of Problem... on page 8 for more information. Prestige 4-3 Solo/Excellce : A D 7

8 USE S GUI HAT TO CHECK ON A EGULA ASIS Esstial recommdations for the correct operation of the appliance ACV recommds to check the system at least every 6 months as follows: Check that the system water pressure is at least bar wh cold. If the pressure drops below 0.7 bar, the built-in pressure ssor blocks the appliance until the pressure exceeds. bar. If it is required to top up the system to maintain the minimum recommded water pressure, always turn the appliance off and only add small amounts of water at a time. If a large amount of cold water is added in a hot boiler, the boiler can be damaged definitively. If the system needs to be refilled repeatedly with water, please contact your installer. Check that there is no water on the floor under the boiler. If there is, please call your installer. If a condsate neutralisation system is installed, check it and have it cleaned regularly. Check regularly that there is no error message (lockout) on the scre. A typical lockout scre is explained on the previous page. efer also to the Troubleshooting table below or call your installer as required. IN CASE OF POLEM... Check the list of faults and corresponding codes below to get the solution(s). If no solution is provided here, please contact your installer who will determine the correct solution by referring to Locking codes on page 43. Fault code - Problem Possible Cause(s) Solution The appliance does not turn on wh pressing the ON/OFF Master switch No power supply Check the power supply and that the appliance power plug is connected to the network. OILE SETUP GUI The main parameters of the Prestige boilers can be set up using the EZ (easy) setup function of the ACV- Max controller. The EZ setup function allows the user/installer to quickly setup the appliance for immediate operation according to the system configuration*. Geral remarks To navigate on the scre, use the UP, DON, LEFT and IGHT keys, th the OK key to validate a selection. A selection is marked by a black background under the selected icon/text. To increase/decrease values, use the UP and DON keys or the LEFT and IGHT keys according to the situation. CH P3 84 C 6 C Target = 85 C oiler Protection DH P4 EZ Setup Heating EZ Setup E 0 Failed ignition The burner failed to light after 5 ignition attempts Check gas supply to the boiler. E 3 eset limit reached esets are limited to 5 every 5 minutes Turn unit OFF and ON to resume normal operation. E 34 Low voltage Line voltage has fall below an acceptable operating level The boiler will automatically reset once line voltage returns to normal. DH EZ Setup EZ Setup eset Display EZ Setup E 37 Low ater ater pressure has fall below an acceptable operating level (0.7 bar) efill the system to reach a normal range pressure. The boiler will automatically reset once water pressure returns to normal. E 94 Internal Display Fault Display memory error Turn appliance off and on to resume normal operation. * In case of complex systems, the setup must be performed by an approved installer using the Installer s Handbook or the ACVMax System Control manual, according to the software build (refer to page 3 for more information). 8 Prestige 4-3 Solo/Excellce : A D

9 USE S GUI Heating Easy setup (no outdoor ssor connected) EZ Setup To navigate on the scre, use the UP, DON, LEFT and IGHT keys, OK Use the OK key to validate a selection. To increase/decrease values, use the UP and DON keys, or LEFT and IGHT, according to the situation Heating EZ Setup Select CH Demand Thermostat & Setpoint Constant & Setpoint 0-0 V Modulation Signal Select CH Demand prompts the installer to select how a CH Demand is gerated. There are three Select CH Demand options, among which the installer must make a selection. Thermostat & Setpoint - This option is only displayed wh no outdoor temperature ssor is connected. A ctral heating call from a thermostat or zone panel will able the Prestige and the setpoint will be fixed for ctral heating calls. h Thermostat & Setpoint is selected, the CH Setpoint scre appears. Constant & Setpoint - The Prestige will maintain setpoint without an external CH call from a thermostat or zone panel. The setpoint will be fixed for CH calls. h Constant & Setpoint is selected, the CH Setpoint scre appears. Select CH Demand Thermostat & Setpoint Constant & Setpoint 0-0 V Modulation Signal CH Setpoint 8 C 0 C 87 C CH Setpoint 60 C 0 C 87 C EZ Setup Complete Heating EZ setup is complete. Additional changes can be made in the Installer Mu if required. Press OK to return to EZ Setup Mu CH Setpoint prompts to ter the fixed setpoint for a CH heating call wh a Setpoint option is chos in Select CH Demand. Press on LEFT or IGHT button to adjust the required temperature setpoint th press OK to store the setting. The CH Setpoint scre appears. CH Setpoint prompts to ter the fixed setpoint for a CH heating call wh a Setpoint option is chos in Select CH Demand. Press on LEFT or IGHT button to adjust the required temperature setpoint th press OK to store the setting and complete the Heating setting. CH Default: 8 C. CH Default: 60 C Select CH Demand Thermostat & Setpoint Constant & Setpoint 0-0 V Modulation Signal EZ Setup Complete Heating EZ setup is complete. Additional changes can be made in the Installer Mu if required. 0-0V Modulation Signal - This option allows the Prestige firing rate to be controlled by an external control system. efer to the Installer s Handbook, Volume O the ACVMax System Control manual for more information. Press OK to return to EZ Setup Mu Prestige 4-3 Solo/Excellce : A D 9

10 USE S GUI Heating Easy Setup (outdoor ssor connected) EZ Setup Heating EZ Setup Select CH Demand Thermostat & Outd. Curve Constant & Outdoor Curve Constant & Setpoint 0-0 V Modulation Signal Select CH Demand prompts the installer to select how a CH Demand is gerated. There are several Select CH Demand options, among which the installer must make a selection. Thermostat & Outd. Curve This option is only displayed wh the outdoor temperature ssor is connected. A ctral heating call from a thermostat or zone panel will able the boiler and the setpoint will vary with the outdoor temperature for ctral heating calls.. Constant & Outdoor Curve - This option is only displayed wh the outdoor temperature ssor is connected. The Prestige will maintain the setpoint without an external call from a thermostat or zone panel. The setpoint will vary with the outdoor temperature for ctral heating calls. Select CH Demand Thermostat & Outd. Curve Constant & Outdoor Curve Constant & Setpoint 0-0 V Modulation Signal 8 C 7 C Select CH Outd. Curve MAX 8 C - C Currt Settings Select CH Outd. Curve prompts to select an outdoor curve for a CH heating call wh an Outdoor eset option is chos in Select CH Demand. Outdoor curve presets are available to cover most applications. The outdoor curve can also be adjusted to any desired settings in the Installer Mu (refer to Installer s Handbook or the ACVMax System Control manual, according to the software build (refer to page 3 for more information)). Press on UP or DON button to select the outdoor reset curve appropriate for the type of heating system, th press OK to store the setting. Default: Systems with a temperature betwe 7 C and 8 C. 60 C 7 C Select CH Outd. Curve 8 C - C Currt Settings Select CH Outd. Curve prompts to select an outdoor curve for a CH heating call wh an Outdoor eset option is chos in Select CH Demand. Outdoor curve presets are available to cover most applications. The outdoor curve can also be adjusted to any desired settings in the Installer Mu (refer to Installer s Handbook or the ACVMax System Control manual, according to the software build (refer to page 3 for more information)). Press on UP or DON button to select the outdoor reset curve appropriate for the type of heating system, th press OK to store the setting. Default: Systems with a temperature betwe 7 C and 60 C arm eather Shutdown Off Off 5 C EZ Setup Complete Heating EZ setup is complete. Additional changes can be made in the Installer Mu if required. Press OK to return to EZ Setup Mu arm eather Shutdown allows to ter an optional outdoor temperature at which to disable the ctral heating function. The Prestige will continue to respond to a domestic hot water call or a 0-0V Modulation Signal wh the outdoor temperature exceeds the arm eather Shutdown Temperature setting. Press the LEFT or IGHT buttons to adjust the arm eather Shutdown Temperature th press the OK button to store the setting and complete the Heating setting. The arm eather Shutdown icon ( ) is displayed on the home scre wh the outdoor temperature reaches the arm eather Shutdown preset temperature. Default: OFF. 0 Prestige 4-3 Solo/Excellce : A D

11 USE S GUI EZ Setup Heating EZ Setup Select CH Demand CH Setpoint CH Setpoint arm eather Shutdown EZ Setup Complete Thermostat & Outd. Curve Constant & Outdoor Curve Constant & Setpoint 0-0 V Modulation Signal 8 C 0 C 87 C 60 C 0 C 87 C Off Heating EZ setup is complete. Additional changes can be made in the Installer Mu if required. Off 5 C efer to page 9 for scre descriptions Press OK to return to EZ Setup Mu Select CH Demand EZ Setup Complete Thermostat & Outd. Curve Constant & Outdoor Curve Constant & Setpoint 0-0 V Modulation Signal Heating EZ setup is complete. Additional changes can be made in the Installer Mu if required. efer to page 9 for scre descriptions Press OK to return to EZ Setup Mu Prestige 4-3 Solo/Excellce : A D

12 USE S GUI DH Setup EZ Setup DH EZ Setup Select DH Demand Thermostat Ssor Select DH Demand prompts the installer to select how a DH Demand is gerated. There are two Select DH Demand options, among which the installer must make a selection. h Thermostat is selected in Select DH Demand, a domestic hot water call from an aquastat or dry contact switch will able the Prestige with a fixed setpoint for a domestic hot water call.. h Ssor is selected in Select DH Demand, it requires the use of an optional Indirect ater Heater Ssor. The Prestige monitors the DH storage temperature and gerates a DH call whever the temperature drops below the DH storage setpoint by 3 C. Default : Thermostat (Prestige Solo) Ssor (Prestige Excellce) Select DH Demand Thermostat Ssor DH oiler Setpoint 75 C 35 C 87 C DH oiler Setpoint prompts to ter the fixed boiler setpoint temperature during a hot water call wh the Thermostat option is selected. Press on LEFT or IGHT button to adjust the required temperature setpoint th press OK to store the setting. Default: 75 C. DH Setpoint DH Storage Setpoint prompts to ter the DH storage setpoint temperature. 60 C Press on LEFT or IGHT button to adjust the required temperature setpoint th press OK to store the setting. 0 C 75 C Default: 60 C. The DH Storage Setpoint will automatically be set 5 C higher than the DH Setpoint setting DH Priority Timeout Off Off 0 min. EZ Setup Complete DH EZ setup is complete. Additional changes can be made in the Installer Mu if required. Press OK to return to EZ Setup Mu DH Priority Timeout prompts to ter an optional time limit that a domestic hot water call has priority over ctral heating call. Press on LEFT or IGHT button to adjust the required timeout value, if required, th press OK to store the setting and complete the DH setting. Default: Off Prestige 4-3 Solo/Excellce : A D

13 USE S GUI Starting from the Home scre : Easy Setup eset EZ Setup 84 C CH 6 C DH EZ Setup eset EZ Setup eset Press OK to restore factory settings, any other button to keep currt settings. EZ Setup eset allows to reset all EZ setup settings back to the original factory defaults. Follow the on-scre instructions to reset all EZ setup settings. P3 P4 Target = 85 C oiler Protection EZ Setup Display Easy Setup EZ Setup Display EZ Setup English Français Nederlands Español Italiano Deutsch Display EZ Setup allows to select the interface language (Nine differt languages: English, Frch, Dutch, Spanish, Italian, German, Czech, Polish and ussian). Press on UP or DON button to select the required language th press OK to store the setting. CH / DH Operation oiler Information Select Language Fahrheit Celsius Select Unit Display EZ Setup allows to select the interface temperature unit. Press on UP or DON button to select the required unit th press OK to store the setting. Selecting this icon and validating the selection with the OK key allows to access directly to the language selection page (see on the left) Prestige 4-3 Solo/Excellce : A D 3

14 USE S GUI CH/DH Operation CH / DH Operation Heating abled DH abled CH/DH Operation provides a simple way to able/disable either the CH or the DH function of the Prestige. Press on LEFT or IGHT button to select the object (CH or DH icon), th press OK to toggle betwe the abled/disabled status. The status of the circuit is displayed at the top of the scre. Using the arrow keys, select the HOME or ETUN icon at the bottom of the scre to go back either to the home page or to the previous scre respectively. Default for Prestige Solo: Default for Prestige Excellce: oiler Information oiler Information oiler Information abc de f bbb b abc de f bb abc de f bbb b abc de f bbb b abc de f bb abc de f bbb b oiler Information oiler Status Standby Heating Call No DH Call No oiler Firing ate -- Ionization currt μa oiler Setpoint -- oiler Information scre provides real time operating information of the Prestige. Each line contains an information item followed by its currt value. Six lines are displayed on the scre at one time. Press on UP or DON button to scroll through the items. For more information, refer to the Installer s Handbook or the ACVMax System Control manual, according to the software build (refer to page 3 for more information) of the Prestige boilers. Lockout History abc de f bbb b abc de f bb abc de f bbb b abc de f bbb b abc de f bb abc de f bbb b Lockout History. lower speed 5h ago. DH Ssor Op h ago 3. Ssor Drift 5 h ago 4. No error 7 h ago 5. No error 7 h ago 6. No error 7 h ago Lockout Details lower speed oiler Status -- Heating Call -- DH Call -- oiler Firing ate 44% Ionization currt 44μA Lockout History records the last eight lockouts. Six lines are displayed on the Lockout History scre at one time. Each line contains a lockout description followed by how long ago the lockout occurred. Press on UP or DON button to scroll through the items and on OK to select any of them and get more details through the Lockout Details scre. For more information, refer to the Installer s Handbook of the Prestige boilers. 4 Prestige 4-3 Solo/Excellce : A D

15 APIANCE SCIPTION MOLS - PTIGE 4-3 SOLO / EXCELLCE The Prestige is a wall-hung condsing boiler meeting the requiremts of currt H-Top standards in elgium. The boiler is certified compliant with EC standards as a connected appliance: C3(x) - C33(x) - C43(x) - C53(x) - C63(x) - C83(x) - C93(x), but it can also be connected as an op appliance in category 3 or as an appliance of category 3P, which can operate with a positive pressure. The Solo series is a system boiler, that can be operated in combination with the whole range of ACV Domestic Hot ater (DH) tanks, using a specific kit, while the Excellce series has a built-in DH tank (54L) and can work as a standalone appliance providing both heating and domestic hot water. The boiler features a built-in frost protection mechanism: as soon as the flow temperature [NTC probe] drops below 7 C, the ctral heating pumps are activated. As soon as the flow temperature is at 5 C, the burner starts up until the flow temperature rises above 5 C. The pumps continue to run for around 0 minutes. The function can be abled or disabled through the installer mu. h the frost protection is disabled, only the pumps operate. An anti-freeze function is also available if an outdoor temperature ssor is connected, the pumps are activated wh the outside temperature drops below the threshold defined through the Freeze protection function in the installer mu. In order to able the Prestige boiler to protect the whole system against freezing, all the valves of the radiators and the convectors should be completely op CONFIGUATION IN A SSTEM PTIGE 4-3 SOLO The Prestige boilers can be setup in differt types of systems, either high or low temperature, or both, with or without Domestic Hot ater tank. 5 It is up to the installer to determine the best solution and reach the results the user is expecting. 0 One basic configuration is shown in this manual (see Configuration and system set-up on page 34), with the required accessories, required electrical connections and ACVMAX setup using the EZ setup function. Additional configurations requiring a more advanced setup are shown in the Installer s Handbook or the ACVMax System Control manual (according to the software build of the ACVMax, please refer to page 3 for more information). The setup of those systems must be made exclusively by the installer using the installer code For any other configuration that is not mtioned in either manuals, please contact your ACV represtative.. Conctric chimney connection 60 /00mm with measuring elemt. Chimney tube 0. Exchanger return multifunctional quick- connection block (see detail view on next page).. Electrical panel (with spare fuses at the back). 3. liter expansion vessel (heating circuit). uilt-in 3-way valve 4. Stainless steel heat exchanger 3. Gas valve assembly 5. Connection for external DH tank (kit to be installed - stored under the boiler body)) 6. High efficicy circulator pump 7. Heating return 8. Control panel with display and pressure gauge 4. Air inlet 5. Auto air vt (heating circuit) 6. Flame sight glass 7. Insulated casing 8. Modulating air/gas premix burner with fan 9. Heating supply Prestige 4-3 Solo/Excellce : A D 5

16 APIANCE SCIPTION PTIGE 4-3 EXCELLCE TAIL OF MULTIFUNCTIONAL QUICK-CONNECTION LOCK Conctric chimney connection 60 /00mm with measuring elemt. Chimney tube 3. DH tank air vt (manual) 4. Heating supply to DH tank 5. liter expansion vessel (heating circuit) 6. Internal hot water tank (54 L) 7. Stainless steel heat exchanger 8. High efficicy circulator pump 9. Heating return from DH tank 0. Heating return. Control panel with display and pressure gauge. Heating supply 3. Exchanger return multifunctional quick-connection block (see details opposite). 4. Electrical panel (with spare fuses at the back). 5. uilt-in 3-way valve 6. Gas valve assembly 7. Air inlet 8. Auto air vt (heating circuit) 9. Flame sight glass 0. Modulating air/gas premix burner with fan. Insulated casing. Multifunctional quick-coupling block. Expansion vessel connection 3. etaining pin 4. Quick-connection block body 5. ater pressure ssor 6. NTC ssor (kω) 7. etaining clip 8. Safety valve 9. Manometer check-valve 6 Prestige 4-3 Solo/Excellce : A D

17 TECHNICAL CHAACTEISTICS COMUSTION CHAACTEISTICS Input (PCI) Output at 00% Efficicy at 00% Solo PTIGE Excellce G0/G5 G3 G0/G5 G3 G0/G5 G3 G0/G5 G3 max k min k (80/60 C) k (50/30 C) k (80/60 C) % (50/30 C) % Efficicy at 30% load (677) % NOx (Class 5) eighted mg/kh CO Max. output mg/kh CO (without front panel) CO (closed front panel) Max gas flow rate G0/G5 Max. gas flow rate G3 Temp of flue gases Average temp. of combustion products Mass flow rate* of flue gases Max. output %CO Min. output %CO Max. output %CO Min. output %CO G0 (0 mbar) m³/h G5 (5 mbar) m³/h /37/50 mbar Kg/h /37/50 mbar m 3 /h ated C Max. C Min. C DH mode C ated g/s at min output g/s * Mass flow rate values were calculated for G0 and G3 with an air factor of.3. GAS CATEGOI Gas type G0 G5 G0 G5 G3 Pressure (mbar) Country code Category AT II H3P I E(S) E I E() I 3P CH II H3P CZ II H3P II E3P II ELL3P II H3P FI II H3P II Er3P G II H3P G II H3P H II H3P IE II H3P II H3P LT II H3P LU II E3P LV I H II EK3P* II L3P II E3P PT II H3P O II H3P SI II H3P SK II H3P * G5.3 Prestige 4-3 Solo/Excellce : A D 7

18 CH P3 84 C 6 C Target = 85 C oiler Protection DH P4 84 C CH DH 6 C P3 P4 Target = 85 C oiler Protection TECHNICAL CHAACTEISTICS DIMSIONS 78 mm 00 mm 60 mm Prestige 4-3 Solo 4 mm 440 mm 6 mm Prestige 4-3 Excellce 00 mm 600 mm 60 mm 4 mm 04 mm 96 mm 086 mm 998 mm 84 mm 96.5 mm 4 mm 46 mm 35 mm 49 mm 50 mm 0.5 mm 53,5 mm 80 mm 34 mm PTIGE SOLO PTIGE EXCELLCE [M] [M] 3/4 3/ mm 04 mm 4 mm 9 mm 34 mm 44 mm 54 mm 63 mm 63 mm 0.5 mm 6 mm 89.5 mm 47.5 mm [M] 3/4 3/4 3/4 Min. of flue pipe mm Drained weight Kg Prestige 4-3 Solo/Excellce : A D

19 A TECHNICAL CHAACTEISTICS CLEAANCE ALL MOUNTING - DIMSIONS C 406 mm 406 mm 888 mm 960 mm Prestige 4-3 Solo Prestige 4-3 Excellce D 53, mm 48,4 mm 0,6 mm 0,6 mm Min clearance PTIGE 4-3 SOLO PTIGE 4-3 EXCELLCE A mm mm 5 5 C mm 5 5 D mm ,4 mm 53, mm For boiler mounting on the wall, refer to "oiler Installation - all Mounting" on page 7. Prestige 4-3 Solo/Excellce : A D 9

20 TECHNICAL CHAACTEISTICS ELECTICAL CHAACTEISTICS PTIGE 4-3 SOLO/EXCELLCE Solo PTIGE Excellce Main Characteristics ated voltage V~ ated frequcy Hz Electrical consumption Electrical consumption at 30% load Electrical consumption in standby Max Min ated currt (Fuse) A Class IP X4D X4D X4D X4D The power cord may only be replaced by a guine ACV spare part, P/N 57F80. Key. 30 V power supply plug. Ground 3. ON/OFF master switch 4. Gas valve rectified 5. urner power supply 6. Terminal block for optional items : Alarm (E) : CH circuit circulator pump (CH) : DH circuit circulator pump (DH) 7. PM modulating pump 8. Stepper motor for 3-way valve 9. urner PM plug 0. NTC5 flue gas temperature ssor. NTC return ssor. NTC supply ssor 3. NTC for low temperature circuit 30 VAC OUTPUT! For low temp circuit operation, black wires from X3, terminals & 6 must be routed to X0, terminals 3 & High limit switch 5. Low water pressure ssor 6. PC (Display) 7. ACVMAX programmation plug 8. A & Modbus (option) 9. NTC3 DH ssor (option for Prestige 4-3 Solo) 0. NTC4 outdoor temperature ssor (option). oom thermostat (option). 0-0 Volt (option) 3. oom thermostat (option) 4. Connection for interface control unit 5. Ignition and ionization cable 6. 5AT slow-blow fuse (3x) for internal and optional circuits* * 5AT slow-blow fuse (x) for internal circuits and connection of CH, DH and Flame output + 5AT slow-blow fuse (x) for connection of Alarm, P3 and P4 (connector P4) spare 5AT slow-blow fuses are located on the back side of the electrical box, for fuse replacemt, if required. 0 Prestige 4-3 Solo/Excellce : A D

21 V 30 V /Gr X X0 3 k k r Or r k k Or k k Or r /Gr r V r r r X0 X X X X ACV Max X X X5 4 X6 3 4 k Or k /Gr F00 P4 P3 3 ON / OFF r /Gr r 30 V ~ 50Hz 5 /Gr /Gr /Gr /Gr /Gr /Gr Or /Gr /Gr V V TECHNICAL CHAACTEISTICS r /Gr r /Gr 7 PUMP PM M r C 3 3 r 8 9 STEPPE M r Or A C D k NTC 5 0 NTC NTC k k k k k. lue k. lack r. rown G. Grey O. Orange. ed V. Violet. hite /Gr. ellow/gre k 4 /Gr X8 X7 X4 X us A us - Ground us NTC 3 NTC AT Fuse 5AT Fuse 5AT Fuse 6 X Volt - Input 0-0 Volt - Ground 3 Prestige 4-3 Solo/Excellce : A D

22 TECHNICAL CHAACTEISTICS HDAULIC CHAACTEISTICS PTIGE Solo Excellce Main Characteristics Capacity (primary) L Capacity (DH) L Expansion vessel (primary) L Max. operating pressure of primary bar circuit ater pressure drop (primary circuit) mbar (Δt = 0 K) Min. required flow rate L/h,050,400,050,400 DH PEFOMANCE Domestic hot water performance (cold drink water at 0 C) Operating conditions at 80 C Prestige Excellce 4 3 Constant flow rate at 40 C [ T = 30 K] L/h C [ T = 50 K] L/h Peak flow rate at 40 C [ T = 30 K] L/ C [ T = 50 K] L/ eheat time from 0 C to 80 C min. 6 5 HDAULIC PSUE DOP CUV OF THE OILE Prestige 4-3 Solo/Excellce - Pressure drop vs ater flow rate MAXIMUM OPEATING CONDIONS Maximum Service Pressure * - Primary circuit :... 3 bar - DH circuit :... 8,6 bar Pressure drop (mbar) Maximum Operating Conditions - Maximum temperature (primary) : C - Maximum temperature (DH) :...75 C ater Quality See "ecommdations for the Prevtion of Corrosion and Scaling in Heating Systems" on the following page. ater flow rate (L/h) * The hydraulics of the boiler have be tested according to -550, and the boiler is classified as a pressure class 3 appliance, according to Prestige 4-3 Solo/Excellce : A D

23 TECHNICAL CHAACTEISTICS ECOMMDATIONS FO THE PEVTION OF COOSION AND SCALING IN HEATING SSTEMS How oxyg and carbonates can affect the heating system Oxyg and dissolved gasses in the water of the primary circuit contribute to the oxidation and the corrosion of the system componts that are made of ordinary steel (radiators,...). The resulting sludge is th deposited in the appliance exchanger. The combination of carbonates and carbon dioxide in the water results in the formation of scale on the hot surfaces of the installation, including those of the appliance exchanger. These deposits in the heat exchanger reduce the water flow rate and thermally insulate the exchange surfaces, which is likely to damage them. Sources of oxyg and carbonates in the heating circuit The primary circuit is a closed circuit; the water it contains is therefore isolated from the mains water. h maintaining the system or filling up the circuit, water rewal results in the addition of oxyg and carbonates in the primary circuit. The larger the water volume in the system, the larger the addition. Hydraulic componts without an oxyg barrier (PE pipes and connections) admit oxyg into the system. Prevtion Principles. Clean the existing system before installing a new appliance - efore the system is filled, it must be cleaned in accordance with standard Chemical cleaning agts can be used. - If the circuit is in bad condition, or the cleaning operation was not efficit, or the volume of water in the installation is substantial (e.g. cascade system), it is recommded to separate the appliance from the heating circuit using a plate-to-plate exchanger or equivalt. In that case, it is recommded to install a hydrocyclone or magnetic filter on the installation side.. Limit the fill frequcy - Limit fill operations. In order to check the quantity of water that has be added into the system, a water meter can be installed on the filling line of the primary circuit. - Automatic filling systems are not recommded unless the fill frequcy is monitored and the scale and corrosion inhibitor remain at the correct levels. - If your installation requires frequt water refilling, make sure your system is free of water leaks. - Inhibitors may be used in accordance with standard Limit the presce of oxyg and sludge in the water - A deaerator (on the appliance flow line) combined with a dirt separator (upstream of the appliance) must be installed according to the manufacturer's instructions. - ACV recommds using additives that keep the oxyg in solution in the water, such as Fernox ( and Stinel ( products. - The additives must be used in accordance with the instructions issued by the manufacturer of the water treatmt product. 4. Limit the carbonate conctration in the water - The fill water must be softed if its hardness is higher than 0 fh (, dh). - Check regularly the water hardness and ter the values in the service log. - ater hardness table : ater hardness fh dh mmolca(hco3) / l Very soft Soft Fairly hard Hard Very hard > 4 > 3.5 > Control the water parameters - In addition to the oxyg and the water hardness, other parameters of the water must be checked. - Treat the water if the measured values are outside the range. Acidity 6,6 < ph < 8,5 Conductivity Chlorides Iron Copper < 400 μs/cm (at 5 C) < 5 mg/l < 0,5 mg/l < 0, mg/l Prestige 4-3 Solo/Excellce : A D 3

24 TECHNICAL CHAACTEISTICS G3 EQUIEMTS AND GUIDANCE - UK O Discharge pipe from safety valves The uilding egulation G3 requires that any discharge from an unvted system is conveyed to where it is visible, but will not cause danger to persons in or about the building. The tundish and discharge pipes should be fitted in accordance with the requiremts and guidance notes of uilding egulation G3. The G3 equiremts and Guidance sections are detailed below. For discharge pipe arrangemts not covered by G3 Guidance advice should be sought from your local uilding Control Officer. Main characteristics : Any discharge pipe connected to the pressure relief devices (Expansion Valve and Temperature/ Pressure elief Valve) must be installed in a continuously downward direction and in a frost free vironmt. ater may drip from the discharge pipe of the pressure relief device. This pipe must be left op to the atmosphere. The pressure relief device is to be operated regularly to remove lime deposits and to verify that it is not blocked. A typical discharge pipe arrangemt is shown on next page. Geral remarks Discharge pipe-work D can now be a plastic pipe but only pipes that have be tested to a minimum 0 C must be used. Discharge pipe D can now be plumbed into the soil stack but only soil stacks that can handle temperatures of 99 C or greater should be used. Extract from The uilding egulation G3 : Discharge pipe D 3.50 Safety devices such as temperature relief valves or combined temperature and pressure and pressure relief valves (see paragraphs 3.3 or 3.8) should discharge either directly or by way of a manifold via a short lgth of metal pipe (D) to a tundish. 3.5 The diameter of discharge pipe (D) should be not less than the nominal outlet size of the temperature relief valve. 3.5 here a manifold is used it should be sized to accept and discharge the total discharge from the discharge pipes connected to it here valves other than the temperature and pressure relief valve from a single unvted hot water system discharge by way of the same manifold that is used by the safety devices, the manifold should be factory fitted as part of the hot water storage system unit or package. Tundish 3.54 The tundish should be vertical, located in the same space as the unvted hot water storage system and be fitted as close as possible to, and lower than, the valve, with no more than 600mm of pipe betwe the valve outlet and the tundish. Note: To comply with the ater Supply (ater Fittings) egulations, the tundish should incorporate a suitable air gap. UK 3.55 Any discharge should be visible at the tundish. In addition, where discharges from UK safety devices may not be appart, e.g. in dwellings occupied by people with impaired vision or mobility, consideration should be giv to the installation of a suitable safety device to warn wh discharge takes place, e.g. electronically operated. Discharge pipe D 3.56 The discharge pipe (D) from the tundish should: (a) have a vertical section of pipe at least 300mm long below the tundish before any elbows or bds in the pipework; and (b) be installed with a continuous fall thereafter of at least in The discharge pipe (D) should be made of: (a) metal; or (b) other material that has be demonstrated to be capable of safely withstanding temperatures of the water discharged and is clearly and permantly marked to idtify the product and performance standard (e.g. as specified in the relevant part of S 79) 3.58 The discharge pipe (D) should be at least one pipe size larger than the nominal outlet size of the safety device unless its total equivalt hydraulic resistance exceeds that of a straight pipe 9m long, i.e. for discharge pipes betwe 9m and 8m the equivalt resistance lgth should be at least two sizes larger than the nominal outlet size of the safety device; betwe 8 and 7m at least 3 sizes larger, and so on; bds must be tak into account in calculating the flow resistance. See figure, table and the worked example here a single common discharge pipe serves more than one system, it should be at least one pipe size larger than the largest individual discharge pipe (D) to be connected The discharge pipe should not be connected to a soil discharge stack unless it can be demonstrated that that the soil discharge stack is capable of safely withstanding temperatures of the water discharged, in which case, it should: (a) contain a mechanical seal, not incorporating a water trap, which allows water into the branch pipe without allowing foul air from the drain to be vtilated through the tundish; (b) be a separate branch pipe with no sanitary appliances connected to it; (c) if plastic pipes are used as branch pipes carrying discharge from a safety device they should be either polybutale (P) to Class S of S 79-:006 or cross linked polyethyle (PE-X) to Class S of S 79-3:006; and (d) be continuously marked with a warning that no sanitary appliances should be connected to the pipe. Note:. Plastic pipes should be joined and assembled with fittings appropriate to the circumstances in which they are used as set out in S ISO here pipes cannot be connected to the stack it may be possible to route a dedicated pipe alongside or in close proximity to the discharge stack. Termination of discharge pipe 3.6 The discharge pipe (D) from the tundish should terminate in a safe place where there is no risk to persons in the vicinity of the discharge. 3.6 Examples of acceptable discharge arrangemts are: (b) to a trapped gully with the d of the pipe below a fixed grating and above the water seal; (c) downward discharges at low level; i.e. up to 00mm above external surfaces such as car parks, hard standings, grassed areas etc. are acceptable providing that a wire cage or similar guard is positioned to prevt contact, whilst maintaining visibility; and (d) discharges at high level: e.g. into a metal hopper and metal downpipe with the d of the discharge pipe clearly visible or onto a roof capable of withstanding high temperature discharges of water and 3m from any plastic guttering system that would collect such discharges. 4 Prestige 4-3 Solo/Excellce : A D

25 TECHNICAL CHAACTEISTICS 3.63 The discharge would consist of high temperature water and steam. Asphalt, roofing felt and non-metallic rainwater goods may be damaged by such discharges. UK orked example of discharge pipe sizing Figure on the left shows a G/ temperature relief valve with a discharge pipe (D) having 4 No. elbows and lgth of 7m from the tundish to the point of discharge. From Table: UK temperature relief valve to tundish Maximum resistance allowed for a straight lgth of mm copper discharge pipe (D) from a G/ temperature relief valve is 9.0m. 600mm maximum Tundish Subtract the resistance for 4 No. mm elbows at 0.8m each = 3.m Therefore the permitted lgth equates to: 5.8m 5.8m is less than the actual lgth of 7m therefore calculates the next largest size. 300mm minimum Maximum resistance allowed for a straight lgth of 8mm pipe (D) from a G/ temperature relief valves equates to 8m. Subtract the resistance of 4 No. 8mm elbows at.0m each = 4.0m Therefore the maximum permitted lgth equates to: 4m Metal discharge pipe (D) tundish with continuous fall. See 3.56, Table G3 and worked example Figure G3: Typical discharge pipe arrangemt Discharge below fixed grating (3.6 gives alternative points of discharge) Fixed grating Trapped gulley As the actual lgth is 7m, a 8mm (D) copper pipe will be satisfactory. Esstial recommdations for safety The temperature/pressure relief valve should only be replaced by a compett person. No control or safety valves should be tampered with or used for any other purpose. The discharge pipe should not be blocked or used for any other purpose. The tundish should not be located adjact to any electrical componts Table G3 Sizing of copper discharge pipe D for common temperature relief valve outlet sizes Valve outlet size Minimum size of discharge pipe D Minimum size of discharge pipe D from tundish mm Maximum resistance allowed, expressed as a lgth of straight pipe (i.e. no elbows or bds) Up to 9m esistance created by each elbow or bd. 0.8m G½ 5mm 8mm Up to 8m.0m 35mm Up to 7m.4m 8mm Up to 9m.0m G¾ mm 35mm Up to 8m.4m 4mm Up to 7m.7m 35mm Up to 9m.4m G 8mm 4mm Up to 8m.7m 54mm Up to 7m.3m Prestige 4-3 Solo/Excellce : A D 5

26 INSTALLATION SAFET INSTCTIONS FO THE INSTALLATION Geral remarks The connections (electrical, flue pipe, hydraulic) must be carried out in accordance with local standards and regulations in force. If the water drawing off point is far from the tank, installing an auxiliary DH loop can allow to get hot water more quickly at all times. Esstial recommdations for the correct operation of the appliance The boiler must be installed in a dry and protected area, with an ambit temperature comprised betwe 0 and 45 C. Install the appliance to sure easy access at all times. To avoid any risk of corrosion, connect the stainless steel DH production tank directly to the earth. Make sure that the mains water used to fill the boiler has a minimum pressure of. bar. Make sure to install a pressure reducing valve set at 4.5 bar if the mains supply pressure is in excess of 6 bar. The DH circuit must be fitted with an approved safety group, comprised of a 7 bar safety valve, a check valve and a shut-off valve. If works need to be performed (in the boiler room or close to the air vts), make sure to turn off the boiler to prevt dust from tering and accumulating in the boiler heating system. Esstial recommdations for safety Install the boiler on a base made of non-combustible materials. Do not store any corrosive products, paint, solvts, salts, chloride products and other detergt products near the appliance. Make sure that all air vts are unobstructed at all times. A condsation outlet connected to the sewer must be fitted close to the boiler to prevt the condsation products from the flue pipe from running into the boiler. Install a condsate neutralisation system if required by national and/or local regulations and have it cleaned regularly. The horizontal flue pipes must be installed with a slight slope of 5 cm per meter, so that the acid condsation water flows to a condsate recovery container and does not damage the heating body. Only use ACV flue systems to connect this appliance to sure that the pipe and connection diameters all match. Hot water can cause scalding! In the evt of small amounts of hot water repeatedly being drawn off, a stratification effect can develop in the tank. The upper hot water layer may th reach very high temperatures. The temperature of the domestic hot water can be adjusted up to 75 C in the boiler. However, the temperature of the domestic hot water at the drawing off point must comply with local regulations. ACV recommds using a pre-set thermostatic mixing valve in order to provide hot water at a maximum of 60 C. The risk of developing bacteria exists, including Legionella pneumophila, if a minimum temperature of 60 C is not maintained in both the DH tank and the hot water distribution network. ater heated to wash clothes, dishes and for other uses can cause serious burns. In order to avoid exposure to extremely hot water that can cause serious burns, never leave childr, old people, disabled or handicapped people in the bath or shower alone. Never allow young childr to turn on the hot water or fill their own bath. Esstial recommdations for the electrical safety Only an approved installer is authorized to carry out the electrical connections. Install a -way switch and a fuse or circuit breaker of the recommded rating outside the appliance, so as to be able to shut power down wh servicing the appliance or before performing any operation on it. Isolate the external electrical supply of the appliance before performing any operation on the electrical circuit. This appliance is not intded for use by persons (including childr) with reduced physical, ssory or mtal capabilities, or lack of experice and knowledge, unless supervised or unless they have be giv instruction concerning the use of the appliance by a person responsible for their safety. * For UK specific requiremts for the discharge from safety valves, refer to «G3 equiremts and Guidance - UK Only» on page 4. 6 Prestige 4-3 Solo/Excellce : A D

27 INSTALLATION PACKAGE CONTTS OILE INSTALLATION - ALL MOUNTING The Prestige boilers are delivered assembled and packaged. At product reception and after removal of packaging, check the package contts and that the appliance is free of damages. Contts oiler Installation, Operation and Maintance Instructions Orifice for the natural gas to propane conversion + sticker all condsate trap to be installed DH connection kit (Prestige Solo only) all-mounting kit TOOLS EQUIED FO THE INSTALLATION Esstial recommdation for safety The boiler must be mounted on a non-flammable surface or a suitably insulated surface. Esstial recommdations for the correct operation of the appliance Noise may be amplified wh the appliance is mounted on a lightweight material wall. Using rubber dampers may reduce this effect. Make sure the appliance support bracket is level at installation. Install the appliance using the provided mounting bracket:. Drill two holes with a depth of 75 mm using a 0 mm drill bit, at the required height and following the spacing giv in all mounting - dimsions on page 9.. Fast the wall mounting bracket using the supplied lag screws. 3. Attach the boiler to the wall mount. EMOVAL AND INSTALLATION OF THE ONT PANEL Set-up conditions External power supply isolated GAS pressure (mbar) emoval Procedure. elease two/three screws () located at the bottom of the front panel. etain for reinstallation.. Pull slightly the panel bottom towards you, th lift the whole panel to disgage the two upper lugs from the boiler casing mounting slots. Installation procedure. Hold the front panel at a slight angle to gage the upper lugs of the front panel in the boiler casing mounting slots.. Lower panel in the slots and push the bottom of the panel toward the boiler. 3. Install screws () retained at removal. Follow-on tasks None X (or 3) Prestige 4-3 Solo/Excellce : A D 7

28 INSTALLATION HDAULIC CONNECTIONS Geral remark The circuit illustrations are basic principle diagrams only. Esstial recommdations for safety The hot water output may reach temperatures in excess of 60 C, which can cause scalding! It is therefore necessary to install a thermostatic mixing valve after the appliance. The system must be fitted with an approved safety group, comprised of a 7 bar safety valve, a check valve and a shut-off valve.* Esstial recommdations for the correct operation of the appliance Flush the system before connecting the domestic hot water circuit. efer to the installation instructions. Make sure to install a pressure reducing valve set at 4.5 bar if the mains supply pressure is in excess of 6 bar. It is recommded to install an expansion vessel in the DH circuit to prevt the safety valve from oping constantly and reduce the water hammer effect in the system. If the appliance is used as a domestic hot water preparation tank, a primary expansion vessel adapted to the boiler power/size and to the type of system must be fitted in the heating circuit (if there is no built-in expansion vessel, or if the builtin expansion vessel size is not sufficit). PTIGE EXCELLCE - DH CONNECTION Typical installation with internal DH tank Description. Isolating valve. Pressure reducing valve 3. Check valve 4. DH expansion vessel 5. Safety valve 6. Drain valve 7. Draw-off tap 8. Grounding 9. Thermostatic mixing valve * For UK specific requiremts for the discharge from safety valves, refer to «G3 equiremts and Guidance - UK Only» on page HEATING CONNECTION Typical connection - high temperature Description. Isolating valve. Heating pump (not required if built in the appliance) 3. Filling valve 4. Check valve 5. Expansion vessel 6. Safety valve (built-in) 7. Drain valve 8. Automatic air vt (built-in) Cold water Hot water Typical connection - low temperature Description. Isolating valve. 3-way mixing valve 3. Heating pump (not required if built in the appliance) 4. Safety valve (built-in) 5. Filling valve 6. Check valve 7. Expansion vessel 8. Drain valve 9. Automatic air vt (built-in) Cold water Hot water The heating circuit must be designed so as to sure a continuous flow in the boiler; this flow may be obstructed if all the thermostatic valves are closed. In this case, install a bypass. For additional system configurations, refer to "Configuration and system set-up" on page 34 and to the Installer s Handbook or the ACVMax System Control manual (according to the software build of the ACVMax, please refer to page 3 for more information). 7 8 Prestige 4-3 Solo/Excellce : A D

29 INSTALLATION DH K INSTALLATION IN PTIGE SOLO OILES P/N Designation Qty 507F430 Pipe external tank conn. P4/3 solo V4 507F43 Angular locking plate hex A005 Gasket 4x4x fibres Screw 4,x9,5 DIN798 StZn PH Prestige 4-3 Solo/Excellce : A D 9

30 INSTALLATION FLUE PIPE CONNECTION TP CHIMNE CONNECTION It is mandatory to vtilate the boiler room. The high or low air vt oping dimsions depd on the boiler power and the boiler room size. efer to the local regulations in force. C43 C43 C43 C43 C33 C3 It is mandatory to use ACV flue systems to connect the appliance. 3P: : Connection to a combustion product exhaust system designed to operate with positive pressure. 3 : Connection to an exhaust duct that discharges the combustion products outside the room where it is installed, with the combustion air being drawn directly from the boiler room. C3(x) : Connection using pipes fitted with a horizontal terminal that simultaneously takes in combustion air for the burner and discharges combustion products outside through opings that are either conctric or close ough together to be subjected to similar wind conditions, i.e. opings shall fit inside a square of 50 cm for boilers up to 70 k and inside a square of 00 cm for boilers above 70 k. C33(x) : Connection using pipes fitted with a vertical terminal that simultaneously takes in fresh air for the burner and discharges combustion products outside through opings that are either conctric or close ough together to be subjected to similar wind conditions, i.e. opings shall fit inside a square of 50 cm for boilers up to 70 k and inside a square of 00 cm for boilers above 70 k. C43(x) : Connection using two pipes to a collective duct system serving more than one appliance; this system of collective ducts features two pipes connected to a terminal unit that simultaneously takes in fresh air for the burner and discharges the combustion products outside through opings that are either conctric or close ough together to be subjected to similar wind conditions. C43(x) boilers are suitable for a connection to a natural draught chimney only. C53(x) : Connection to separate ducts for supplying combustion air and discharging combustion products; these ducts may d in zones with differt pressure levels, but are not allowed to be installed on opposite walls of the building. C33 3P C93 C43 C43 C53 C63(x) : Type C boiler meant to be connected to a system for supplying combustion air and discharging combustion products, that is approved and sold separately (Prohibited in some countries (e.g. elgium) - refer to local regulations and standards in force). Terminals for the supply of combustion air and for the evacuation of combustion products are not allowed to be installed on opposite walls of the building. See also the following additional specifications: Maximum allowable draught is 00 Pa. Maximum allowable pressure differce betwe combustion air inlet and flue gas outlet (including wind pressures) is 50 Pa. Condsate flow is allowed into the appliance. Maximum allowable recirculation rate of 0% under wind conditions. C83(x) : Connection using a single or double duct system. The system is made of a normal exhaust flue duct that discharges the combustion products. The appliance is also connected through a second duct fitted with a terminal, that supplies the burner with fresh outdoor air. C93(x) : Connection using an individual system whose combustion product exhaust duct is installed in an exhaust duct that is integral with the building. The appliance, the exhaust duct and the terminal units are certified as an inseparable assembly. Minimum usable diameter for the vertical duct supplying the combustion air is 00 mm. The C93 configuration ables airtight operation in a pre-existing chimney. The combustion air crosses the space betwe the tubing and the pre-existing chimney. Make sure to clean the pre-existing chimney thoroughly prior to installation, especially if there is soot or tar residue. Make sure that there is a clearance area for the combustion air at least equivalt to the area that would have be provided by separate conctric ducts or air intake ducts Prestige 4-3 Solo/Excellce : A D

31 INSTALLATION CALCULATION OF THE FLUE PIPE LGTH L h connecting the flue pipes, make sure not to exceed the maximum lgth recommded for the product, otherwise the system pressure might decrease. The flue pipe dimsions can be calculated using the method shown on the right. Please refer to the table below indicating the corresponding lgth in meters of straight pipes, applied to each of the connection componts. Th compare the calculation result to the recommded maximum flue pipe lgth for each type of Prestige model, as indicated below. L C33 C33 L Maximum lgth of flue pipes (in m) (terminals incl.) Conctric Parallel Flex Ø 60/00 Ø 80/5 Ø 80 Ø 80 Prestige 4 Solo/Excellce Prestige 3 Solo/Excellce L L C33 C3 C33 Conctric connection Example of calculation in the case of a conctric flue pipe : Tables of equivalt lgth for the various connection accessories and connection types: m m 90 elbow.4 m m.3 m 45 elbow. m m m a) Calculate the corresponding lgth in meters of pipes for the flue pipe assembly: m m 00 0 L Method : ( x.4) + (6 x ) + ( x.) =. m 000 mm 000 mm m m straight pipe 000 mm The installer can check that the connection complies with the recommded value using the method below. Prestige 4-3 Solo/Excellce Parallel flue pipe Ø 80 mm C3 The assembly is comprised of: x 90 elbows + 6 meters of straight pipes + x 45 elbows. Flue pipe lgth (L) (corresponding lgth in meters of straight pipe) Conctric flue pipe Ø 80/5 mm The figure on the right shows an example of connection proposed by an installer for a Prestige 3 Solo with a 60/00 conctric flue connection. The following tables are based on ACV equipmt and cannot be applied as a rule. Conctric flue pipe Ø 60/00 mm Parallel connection b) Compare the resulting value with the maximum lgth value ( m). The equivalt lgth for pipes equipped with a measuring unit is equal to a meter straight pipe The flue pipe lgth is within the recommded range. L = corresponding lgth in meters of straight flue pipes ( m straight pipe). Prestige 4-3 Solo/Excellce : A D 3

32 INSTALLATION GAS CONNECTION Esstial recommdations for safety The gas connection must comply with all applicable local standards and regulations, and the circuit will be equipped with a gas pressure regulator as required. The gas burners are factory preset for use with natural gas [equivalt to G0]. The natural gas to propane conversion or the reverse is not authorized in certain countries such as elgium. efer to the table of gas categories in the technical characteristics of this manual. The CO, gas flow rate, air flow rate and air/gas supply parameters are factorypreset and may not be modified in elgium, except for type I E() boilers. Do not change the OFFSET (A) setting of the gas valve: it is factory-preset and sealed. A CONVESION TO POPANE Geral remarks According to the indication on the type plate, the boiler is factory preset to operate with natural gas (G0/G5). Converting the boiler to propane is done through the addition/ replacemt of an orifice and adjustmts. The conversion is prohibited in elgium. Set-up conditions External power supply isolated Gas supply closed Front panel of the boiler op, refer to emoval and Installation of the Front Panel on page 7 Procedure of orifice replacemt. Disconnect the grounding cable and plug () from the gas valve ().. Disconnect the air inlet (4). 3. Disconnect the gas pipe connection (3) by releasing the union. 4. emove the gas valve () from the vturi by extracting the clip (5). etain the clip for reinstallation. 5. Install the orifice (6). Check the condition of the O-ring (7). eplace as required. 6. einstall the gas valve () on the vturi using the clip (5). Prestige 4-3 Solo / Excellce Esstial recommdations for the correct operation of the appliance efer to the technical characteristics of this manual or to the burner documtation to know the connection diameters. leed the gas duct and check thoroughly if all the boiler tubes, both internal and external, are tight. Check the system gas pressure. efer to the table containing all relevant data in the section "Technical characteristics". Check the boiler electrical connection, the boiler room air vt system, the tightness of flue gas outlet pipes and of the burner chamber plate. Control the gas pressure and consumption at appliance start up. Check the boiler CO adjustmt (refer to the adjustmt procedure and the technical data). 7. einstall the air inlet (4). Prestige oiler Natural gas orifice dia. (mm) Propane orifice dia. (mm) 4 Solo Solo Excellce Excellce Prestige 4-3 Solo/Excellce : A D

33 INSTALLATION Follow-on tasks ALL CONNSATE TAP INSTALLATION Stick the yellow sticker «Propane» (67G05) on the gas valve. econnect gas pipe connection (3). Torque i.a.w. Torque Values on page 40 econnect the grounding cable and plug () to the gas valve (). estart the boiler. If required, change the appliance code through the Installer mu, refer to the Installer s handbook Carry out the CO adjustmt, (refer to Checking and Adjusting the urner on page 37). eseal the offset and the throttle on the gas valve (), as required Metallic ring ubber seals 3 Prestige 4-3 Solo / Excellce Fit the condsate trap, making sure to install the items in the correct sequce and connect the hose to the drain using a connection that can be inspected. Fill the trap with clean water. Make sure to prevt any risk of the condsates freezing. Prestige 4-3 Solo/Excellce : A D 33

34 r r V r 3 r r r V V r r V M CONFIGUATION AND SSTEM SET-UP A C D r Or k k k k k k ASIC CONFIGUATION - PTIGE 4-3 SOLO: HIGH TEMPEATUE HEATING CICU H OPTIONAL DH TANK AND CONTOL OOM THEMOSTAT AND OPTIONAL OUTDOO SSO X00 k k X EM SCIPTION QT 4 6 ELECT. TEMINALS TO CONNECT TO** k r 4 oom thermostat X8 X7 X4 X6 3&4 us A us - Ground us NTC r k Or k Or k k Or X6 NTC 4 0 ACVMax 5 k r /Gr r V r r r Or k /Gr 4 3 X X X3 X 5AT Fuse X X9 P4 P3 5AT Fuse 5AT Fuse Outdoor temperature ssor, kω 6 NTC Ssor kω with dry well: Monitors the external domestic ACV Max hot water tank. Lgth : 3. m X 3 X X6 3 4 X5 X6 & 0-0 Volt - Input 0-0 Volt - Ground 3 F00 3 ON / OFF /Gr r 30 V ~ 50Hz 5 /Gr /Gr /Gr /Gr /Gr /Gr V /Gr /Gr /Gr 7 PUMP PM M C STEPPE M NTC 5 NTC NTC 0 A C D Or k k k k k k Or /Gr /Gr k k 4 /Gr 5AT Fuse 5AT Fuse 5AT Fuse 4 X8 X7 X4 X6 X5 us A us - Ground us NTC 3 NTC 4 X4 & Volt - Input 0-0 Volt - Ground 3 6 LOCK DIAGAM The heating system (radiators) is controlled by an On/Off room thermostat. The domestic hot water tank is controlled by an intermediate NTC ssor (optional). The domestic hot water priority is always active. In this configuration, the boiler constantly adapts its operation to the outdoor temperature, if an outdoor temperature ssor is connected. The heating pump is triggered as soon as the room thermostat gerates a heat demand. * The illustrations are for information only. For more details on the required accessories, refer to the latest ACV price list. ** For electrical detail, refer to wiring diagram in Electrical Characteristics Prestige 4-3 Solo/Excellce on page Prestige 4-3 Solo/Excellce : A D

35 CONFIGUATION AND SSTEM SET-UP SETTINGS FO THE ASIC CONFIGUATION, USING THE EZ SETUP OF THE USE INTEFACE To set the system up for the configuration described on previous page, access the EZ setup mu pages below, as indicated in oiler Setup Guide on page 8. CH setting, with no outdoor ssor installed Heating EZ Setup Select CH Demand Thermostat & Setpoint Constant & Setpoint 0-0 V Modulation Signal This mu is available wh no optional outdoor temperature ssor is installed. efer to the mu information and steps in oiler Setup Guide on page 8. DH settings, wh no optional water heater ssor is installed with the DH tank (Prestige Solo only) DH EZ Setup Select DH Demand Thermostat Ssor Select Thermostat wh no optional water heater ssor is installed. efer to the mu information and steps in oiler Setup Guide on page 8. DH setting, wh an optional water heater ssor is installed with the DH tank (Prestige Solo only) DH EZ Setup Select DH Demand CH setting, with an outdoor ssor installed Heating EZ Setup Select CH Demand Thermostat & Outd. Curve Constant & Outdoor Curve Constant & Setpoint 0-0 V Modulation Signal This mu is available wh an optional outdoor temperature ssor is installed. efer to the mu information and steps in oiler Setup Guide on page 8. Thermostat Ssor Select Ssor wh an optional water heater ssor is installed. efer to the mu information and steps in oiler Setup Guide on page 8. Enabling the CH / DH circuit CH / DH Operation Heating abled DH abled Prestige 4-3 Solo/Excellce : A D 35

36 STATING UP SAFET INSTCTIONS FO STATING UP Geral remark FILLING THE SSTEM Put the DH tank under pressure before pressurizing the heating (primary) circuit. In normal operation, the burner starts automatically as soon as the boiler temperature drops below the preset temperature. Set-up conditions External power supply isolated Esstial recommdations for safety The componts inside the control panel may only be accessed by an approved installer. Set the water temperature in accordance with usage and local plumbing codes. Make sure that the heating circuit filling valve is closed once the starting up process is complete. TOOLS EQUIED FO STATING UP DH circuit filling procedure. Op the isolating valves () and the draw-off tap ().. Once the water flow rate has stabilized and the air is totally evacuated from the system, close the draw-off tap (). 3. Check all the connections for leaks. Cold water Hot water Heating circuit filling procedure GAS pressure (mbar). Op boiler front panel (refer to applicable procedure in the manual).. Op the isolating valves () Make sure that the drain valve (3) is tightly closed. 4. Op the filling valve (). CHECKS EFOE STATING UP 5. Make sure the air vt (4) is op, as required. Esstial recommdation for safety 6. Once the system is bled from air, bring the pressure to the static pressure betwe.5 bar and bar. 3 Check the tightness of the flue pipe connections. 7. Close the filling valve (). Esstial recommdation for the correct operation of the appliance Follow-on tasks Control the tightness of the hydraulic circuit connections.. Check there is no leak. * UK specific referce G4. & G4. of the ater egulations Guide. 36 Prestige 4-3 Solo/Excellce : A D

37 STATING UP STATING UP THE OILE Set-up conditions All connections made Gas conversion carried out as required Condsate trap full of water Electrical power supply on Gas supply op Hydraulic circuit(s) full of water Procedure. Check that there is no gas leak.. Push in the ON/OFF master switch ( ). 3. If a room thermostat is installed, possibly increase the temperature set-point to gerate a demand. 4. Check the gas pressure and allow the boiler to heat up for a few minutes 5. Check and adjust the burner according to local standards and regulations, refer to Checking and Adjusting the urner on page Set the ctral heating temperature to the required value using the control panel. efer to oiler Setup Guide on page 8 and to the Installer s Handbook or the ACVMax System Control manual (according to the software build of the ACVMax, please refer to page 3 for more information). 7. After 5 minutes of operation, bleed the heating circuit until all air is evacuated and restore a.5 bar pressure. 8. leed the ctral heating circuit once again and top it up with water to get the required pressure, if necessary. 9. Make sure that the ctral heating system is properly balanced and, if needed, adjust the valves to prevt certain circuits or radiators from getting a flow rate that is far above or below the set rate. Follow-on tasks. Close the heating circuit filling valve and disconnect the filling connection as required.. Check that there are no leaks. 3. Check that the flow rate in the appliance is sufficit as follows : Operate the boiler at maximum power Once the temperatures are stable, read out the supply and return temperatures Check that the differce betwe the supply and return temperature is equal or less than 0k. If the Delta T is higher than 0k, check the pump settings/specifications. CHECKING AND ADJUSTING THE UNE h the burner operates at full power, the CO rate must be within the limits mtioned in the technical characteristics, (see Combustion Characteristics on page 7). Set-up conditions Operating boiler Procedure. Check if the ACVMAX parameters are set to meet the user's requiremts (refer to oiler Setup Guide on page 8), and change them if required.. Put the boiler to maximum power mode (efer to the Installer s Handbook or to the ACVMax System Control manual (according to the software build of the ACVMax, please refer to page 3 for more information). 3. Using a pressure tester, check that the dynamic gas pressure at the gas valve is at least 8 mbar. 4. Allow the appliance to heat for a few minutes until it reaches at least 60 C. 5. Make sure that the front panel is closed. 6. Measure the burner combustion by placing the flue gas analyser probe into the measuremt unit port on the flue pipe and compare the CO and CO values displayed with those indicated in the combustion characteristics table. efer to Combustion Characteristics on page Op the front panel, refer to emoval and Installation of the Front Panel on page Measure the CO. If the differce in CO Max power with and without front panel is > 0.4% (absolute), th check the flue system for recirculation. 9. If the CO value (front panel closed) differs by more than 0.% (absolute) from the value mtioned in the Combustion Characteristics on page 7, carry out the adjustmt mtioned in the procedure below. 0. Th put the boiler to the minimum power mode (efer to the Installer s Handbook or the ACVMax System Control manual (according to the software build of the ACVMax, please refer to page 3 for more information).. Allow the boiler to stabilize for a few minutes.. Measure the CO level. If the CO value (front panel closed) differs by more than 0,% (absolute) from the value mtioned in the Combustion Characteristics on page 7, please contact ACV s customer support. CO adjustmt procedure To adjust the CO rate, rotate the throttle () : to the left (counter-clockwise) to decrease the CO rate. to the right (clockwise) to increase the CO rate. Follow-on tasks None Prestige 4-3 Solo Excellce Prestige 4-3 Solo/Excellce : A D 37

38 MAINTANCE SAFET INSTCTIONS FO THE OILE MAINTANCE PEIODIC OILE MAINTANCE TASKS Esstial recommdations for the electrical safety Turn off the boiler by pushing on the ON/OFF master switch. Isolate the external power supply of the appliance before performing any operation, unless it is required to take measuremts or perform system setup. Esstial recommdations for safety Tasks Periodic inspection End-user Frequcy year years Professional ater flowing out of the drain valve may be extremely hot and could cause severe scalding. Check the tightness of the flue pipe connections.. Make sure that the system water pressure is at least bar wh cold. Top up the system if necessary, adding small quantities of water at a time. In case of repeated fills, call your installer. X X Esstial recommdations for the correct operation of the appliance. Check that there is no water on the floor under the boiler. Call your installer if there is. X X It is recommded to have the boiler and the burner serviced at least once a year or every,500 hours. More frequt servicing may be required depding on boiler use. Please consult your installer for advice. The boiler and burner maintance will be carried out by a qualified gineer, and the defective parts may only be replaced by guine factory parts. Control the tightness of the hydraulic circuit connections. Make sure to replace the gaskets of the removed items before reinstalling them. Make sure to apply the correct torque value wh tighting componts. efer to "Torque Values" on page Check that no error code is displayed on the control panel. Call your installer if necessary. 4. Check that all gas, hydraulic and electrical connections are correctly fasted and tight. 5. Check the flue gas exhaust: correct fasting, correct installation, no leaks or clogging. 6. Check that there is no discoloured or cracked area on the burner chamber plate. X X X X X TOOLS EQUIED FO MAINTANCE 7. Check the combustion parameters (CO and CO), see Checking and Adjusting the urner on page 37. X 8. Check visually the heating body: no evidce of corrosion, soot deposits or damages. Carry out all required cleaning tasks, repairs and replacemts that might be required. X 9. Check the electrode, see emoval, Check and Installation of the urner Electrode, page 39. X GAS pressure (mbar) 0. emove the burner and clean the exchanger, see emoval and Installation of the urner, page 40 and Cleaning the Exchanger on page 4.. Check that the condsate trap is not clogged. If it is, remove it, clean it, and reinstall it i.a.w. all condsate Trap Installation on page 33. X X OILE SHUT DON FO MAINTANCE. If a condsate neutralisation system is installed, check it and have it cleaned. X X. Switch the boiler off using the ON/OFF master switch and isolate the external power supply.. Close the gas supply valve of the boiler. 38 Prestige 4-3 Solo/Excellce : A D

39 MAINTANCE DAINING THE OILE Esstial recommdations for safety efore draining the DH tank, drain the heating (primary) circuit or bring its pressure to 0 bar. ater flowing out of the drain valve may be extremely hot and could cause severe scalding. Keep people away from the hot water discharge. 3 Set-up conditions oiler switched off using the ON/OFF master switch External power supply isolated Gas supply closed Heating circuit draining procedure. Close the isolating valves ().. Connect the drain valve () to the sewer with a hose. 3. Op the drain valve () to empty the heating circuit of the boiler. 4. Op the circuit air vt (3) to accelerate the draining process. 5. Close the drain valve () and the air vt (3) once the heating circuit of the boiler is empty. DH circuit draining procedure efore draining the DH tank, make sure that the heating (primary) circuit pressure is null.. Op fully a draw-off tap (3) for about 60 minutes to make sure that the DH tank has cooled down.. Close the isolating valves (). 3. Connect the drain valve () to the sewer with a hose. 4. Op the drain valve () and drain the DH tank water to the sewer. 5. Op the draw-off tap (3) to accelerate the draining process. If it is located lower than the tank connection, op a draw-off tap located higher in the system. 6. Close the drain valve () and the draw-off tap (3) once the DH tank of the boiler is empty. 3 Cold water Hot water EMOVAL, CHECK AND INSTALLATION OF THE UNE ELECTO Esstial recommdations for the correct operation of the appliance. emove the electrode to control it in case of ignition problems. Set-up conditions oiler shut down External power supply isolated Gas supply closed Front panel op, refer to emoval and Installation of the Front Panel on page 7. emoval procedure. Disconnect the electrode grounding cable from the electrode.. Disconnect the electrode ignition cable from the electrical box. 3. emove two mounting screws () and retain them for reinstallation. 4. emove the electrode () and the gasket (3). 5. Check the correct alignmt of the electrode ds and that the gap corresponds to the values indicated on the figure below. Installation procedure. Install a new gasket (3).. Install the electrode () using the two screws (), torque i.a.w. Torque Values on page 40. Follow-on tasks. econnect the grounding cable to the electrode.. econnect the ignition cable to the electrical box. Min. 3 mm Max. 4 mm 3 Prestige 4-3 Solo/Excellce : A D 39

40 MAINTANCE EMOVAL AND INSTALLATION OF THE UNE Set-up conditions oiler shut down External power supply isolated Gas supply closed Front panel removed (refer to emoval and Installation of the Front Panel on page 7). Electrode removed or electrode grounding cable and ignition cable disconnected (refer to emoval, Check and Installation of the urner Electrode on page 39). emoval procedure. Disconnect two plugs from the fan assembly (5), and one plug and the grounding cable from the gas valve (8).. Disconnect the air inlet (). 3. elease the gas connection (9). It is not required to remove the gas valve/vturi assembly from the fan for this procedure. However, if a removal is required, rotate the gas valve/vturi assembly counterclockwise until it unlocks, th pull it out. 4. Disconnect the fan assembly (5) from the burner hood () by releasing the screw at the fan seal clamp (4). Discard the fan seal. 5. Using a socket wrch, release the burner hood attaching nuts () and retain them for reinstallation. 6. Lift the burner hood assembly and pull it out of the exchanger (3). Try not to damage the insulation (5) in the exchanger (3), nor the burner hood. 7. Check the insulation (5) condition and replace it if required. Check that there is no discoloured or cracked area on the outer surface of the burner hood (). If there is, contact ACV's customer support. 8. emove and replace the seals and gaskets. 9. If required, clean the exchanger (3), see Cleaning the Exchanger on page If not removed previously, remove, check and reinstall the electrode, refer to emoval, Check and Installation of the urner Electrode on page 39. Installation procedure. einstall the burner hood insulation (5) in the exchanger (3).. einstall the burner assembly into the exchanger (3). Make sure to handle the assembly carefully and avoid to damage the burner hood insulation (5). 3. Install the retaining nuts () and fast them in a crosswise pattern at the required tighting torque (refer to Torque Values on page 40). 4. einstall the fan assembly (5), with the new fan seal (3), on the burner hood () by torquing the screw on the fan seal clamp (4). efer to Torque Values on page 40. If it was removed, reinstall the gas valve/vturi assembly by locating the vturi tabs in the fan assembly slots and rotate the gas valve/vturi assembly clockwise until it is aligned with the gas pipe. 5. econnect the gas pipe (9). 6. econnect the air inlet (). 7. Connect the grounding cable and the plug to the gas valve (8) and the plugs to the fan assembly (5). Follow-on tasks. econnect the grounding cable to the electrode.. econnect the electrode ignition cable to the electrical box. TOQUE VALU Tighting torque (Nm) Description Min. Max urner flange nuts 5 6 Fan clamp screw 7 8 Electrode screws Prestige 4-3 Solo/Excellce : A D

41 MAINTANCE Detail of burner componts 7. urner hood. Attaching nuts Fan seal with check valve 4. Fan clamp with attachmt screw 5. Fan assembly 6. O-ring Vturi 8. Gas valve 9. Gas connection 0. etaining clip. Condsate dish. Air inlet Unlock Lock 3. Heat exchanger 4. urner tube 5. urner hood insulation (not shown) 6. Flame sight glass 7. Electrode assembly Prestige 4-3 Solo/ Excellce Prestige 4-3 Solo/Excellce : A D 4

42 MAINTANCE CLEANING THE EXCHANGE TATING AFTE MAINTANCE Set-up conditions oiler shut down External power supply isolated Gas supply closed urner removed i.a.w. procedure emoval and Installation of the urner on page 40. Front panel op, refer to emoval and Installation of the Front Panel on page 7. Procedure. rush and vacuum clean the chamber.. Pour some water in the chamber to flush away any foreign deposits that may be prest in the turbulators and flue pipes. 3. emove and clean the condsate trap. 4. einstall the condsate trap, refer to all condsate Trap Installation on page 33. Follow-on tasks. einstall the burner according to procedure emoval and Installation of the urner on page 40.. estart the boiler in accordance with procedure estarting after Maintance on page 4. Set-up conditions All removed componts reinstalled All connections made Power supply Gas supply op Hydraulic circuit(s) full of water Procedure. Make sure there is no gas leak at the gas connections.. Switch the appliance on using the ON/OFF master switch. 3. Set the appliance at maximum power and check the absce of gas leaks. 4. Check the gas pressure and CO adjustmt in accordance with Checking and Adjusting the urner on page 37. Follow-on tasks None h replacing a conds dish or taking it apart from the heat exchanger, the installer should check for leaks. In presce of leaks, a new gasket must be installed. 4 Prestige 4-3 Solo/Excellce : A D

43 LOCKING COS Codes Description of the fault Solution for the fault E 0 E 0 Failed ignition: The burner failed to light after 5 ignition attempts. False flame: Flame detected prior to ignition. E 03 High oiler temp. : The boiler temperature exceeds 05 C E 05 E 07 E 08 E 09 E E 3 lower speed: lower speed not correct or speed signal is not received by ACVMax. High Flue temp.: Flue temperature exceeds high limit. Flame Circuit Error: Flame circuit test failed Gas valve circuit error: Gas valve circuit test failed. Internal Fault: EEPOM misconfiguration eset limit reached: esets are limited to 5 every 5 minutes.. Check gas supply to appliance.. Check Ignition cable connection in control box. 3. Check electrode for defects, and distance betwe the pins. 4. Check gas valve and electrical connections to gas valve.. Check good electrical ground connection to unit.. Check electrode for pollution and deposition of dirt. Correct condition which caused high temperature or limit to op.. Check water flow in the system (radiator valves).. Check Pump and pump electrical connections.. Check blower and wiring harness.. Under normal condition if actual fan speed is 000 rpm differt from set fan speed an error is displayed (after 60sec in running and after 30 sec. at startup). 3. Only exception wh actual fan speed > 3000 rpm at max. PM.. Heat exchanger may require cleaning.. Appliance will automatically reset once flue temperature returns to normal range.. Turn appliance off.. Check and clean the electrode. 3. Check ignition and grounding cables are firmly connected.. Check the gas valve and wiring harness.. If the problem persists replace the ACVMax circuit board.. Turn unit off and on to resume normal operation.. If the problem persists replace the ACVMax circuit board.. Turn unit off and on to resume normal operation.. If the problem persists replace the ACVMax circuit board. E 5 Ssor Drift: Supply or return ssor reading has drifted. Check supply and return temperature ssors and wiring harness. E 6 Supply Ssor Stuck: Supply ssor reading is not changing.. Check supply temperature ssor and wiring harness for shortcuts or other defects.. Check waterflow and the temperature balance in the system, because CH supply temperature does not change.. Check return temperature ssor and its position, check wiring harness for shortcuts or other defects.. Check waterflow and the temperature balance in the system, because CH return temperature does not change. 3. Failure may happ at low output capacity wh supplying from a big tank! E 7 eturn Ssor Stuck: eturn ssor reading is not changing. E 8 Ssor Failure: Supply or return ssor reading changed very rapidly. Check supply and return temperature ssors and wiring harness. E9 Flame Failure: Flame failure during start up phase Flame loss after start up of the appliance.. Check the flue system for blockage and check the adjustmt of the appliance (CO high 8.8 +/-0.%, CO low 8.6+/- 0.% measured with front casing op).. Also check the Ignition / Ionisation rod (distance to the burner / pollution) E Internal Control Fault: A / D conversion error. Turn unit off and on th press OK to resume normal operation. E 5 Internal Control Fault: CC check error. Turn unit off and on to resume normal operation. E 30 Supply Ssor Shorted: A short circuit has be detected in the appliance supply temperature ssor circuit. Check supply temperature ssor and wiring harness for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem, reset the appliance and resume normal operation. Prestige 4-3 Solo/Excellce : A D 43

44 LOCKING COS Codes Description of the fault Solution for the fault E 3 E 3 E 33 Supply Ssor Op: An op circuit has be detected in the appliance supply temperature ssor circuit DH Ssor Shorted: A short circuit has be detected in the DH temperature ssor circuit DH Ssor Op: An op circuit has be detected in the DH temperature ssor circuit. Check supply temperature ssor, connectors and wiring harness for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check DH temperature ssor and wiring harness for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check DH temperature ssor, connectors and wiring harness for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation. E 34 Low Voltage: Line voltage has fall below an acceptable operating level. The appliance will automatically reset once line voltage returns to normal. E 37 Low ater: ater level has fall below 0.7 bar.. Increase pressure to normal range.. The appliance will automatically reset once water level returns to normal.. Check return temperature ssor and wiring harness for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem, reset the appliance and resume normal operation.. Check return temperature ssor, connectors and wiring harness for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem, reset the appliance and resume normal operation.. Check flue temperature ssor and wiring harness for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check flue temperature ssor, connectors and wiring harness for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check water pressure ssor, connectors and wiring harness.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check both the static and the dynamic gas pressures.. Correct condition which caused the pressure switch to op 3. Appliance will automatically reset once the pressure switch is closed.. Correct condition which caused limit to op.. Appliance will automatically reset once external limit closes E 43 E 44 E 45 E 46 E47 E 76 eturn Ssor Shorted: A short circuit has be detected in the appliance return temperature ssor circuit. eturn Ssor Op: An op circuit has be detected in the appliance return temperature ssor circuit. Flue Ssor Shorted: A short circuit has be detected in the appliance flue temperature ssor circuit Flue Ssor Op: An op circuit has be detected in the appliance flue temperature ssor circuit. ater pressure ssor error: ater pressure ssor is disconnected or brok Gas pressure switch op External Limit Op: An external automatic reset appliance limit has oped. E 77 High temperature mixing circuit Check if the mixing valve functions correctly. E 78 E 79 Mix circuit ssor shorted Mix-circuit ssor Op. Check Mix circuit temp. ssor and wiring harness for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check Mix circuit temp. ssor and wiring harness for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation. E 80 eturn > Supply: eturn temperature is higher than supply temperature. Confirm water flows in appliance return and out appliance supply. E 8 Ssor Drift: Supply and return temperatures are not equal.. Check water is flowing through appliance.. ait a few minutes for the water to equalise the temperature, the appliance will automatically reset once temperatures become equal. 3. If appliance doesn't reset, check the NTC's and check the wire harness, replace if necessary. 44 Prestige 4-3 Solo/Excellce : A D

45 LOCKING COS Codes Description of the fault Solution for the fault E8 Delta T protection blocking - Delta T too high. Verify flow in the system.. Check pump for blockage and obstructions, unblock it as required. eplace if neccessary. E83 Delta T protection Lock-out - Lock-out due to Delta T value.. Verify flow in the system.. Check pump for blockage and obstructions, unblock it as required. eplace if neccessary. E 85 Pump operation: warning - Appliance pump is running out of limits. Pump is running out of its limits. Check pump for blockage and obstructions, replace if neccessary E 86 Pump hard fault: Pump Failure Pump Failure, check if pump PM-feedback wire is properly connected, replace pump wh neccessary E 87 External Limit Op: An external appliance limit has oped.. Correct condition which caused limit to op, th reset appliance.. The appliance needs to be reset once external limit closes. E88 Pump locking: Pump attempts to restart. Check pump for blockage and obstructions, unblock it as required. eplace if neccessary. E 89 E 90 E 9 E 9 E 93 Incorrect Setting: A parameter setting is outside the settings range. Firmware Mismatch: Control module and display firmware versions are incompatible. System Ssor Shorted: A short circuit has be detected in the system temperature ssor circuit System Ssor Op: An op circuit has be detected in the system temperature ssor circuit. Outdoor Ssor Shorted: A short circuit has be detected in the outdoor temperature ssor circuit.. eview CH & DH settings and correct as necessary.. The appliance will automatically reset once corrected. One or several componts are not compatible with the system. eplace mismatched compont(s).. Check system temperature ssor and wiring for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check system temperature ssor and wiring for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check outdoor temperature ssor and wiring for a short circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation. E 94 Internal Display Fault: Display memory error Turn unit off and on to resume normal operation. E 95 E 96 Supply Ssor Error: Supply ssor reading is invalid Outdoor Ssor Op: An op circuit has be detected in the outdoor temperature ssor circuit.. Check wiring betwe display and control module.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation.. Check outdoor temperature ssor and wiring for an op circuit.. If necessary replace the ssor, or the wire harness. 3. After fixing the problem reset the appliance and resume normal operation. E 97 Cascade Mismatch: Cascade configuration has changed.. un autodetection if change was inttional, or else check wiring betwe appliances.. Appliance will automatically reset once repaired. E 98 Cascade us Error: Communication with other appliances has be lost.. Check wiring betwe appliances.. Appliance will automatically reset once repaired. E 99 Controller us Error: Communication betwe appliance display and control module has be lost.. Check wiring betwe componts.. Appliance will automatically reset once repaired. Prestige 4-3 Solo/Excellce : A D 45

46 SEVICE LOG SEVICE LOG Service date CO % Flue gas T Efficicy emarks Name Signature 46 Prestige 4-3 Solo/Excellce : A D

47 CLAATION OF CONFOM ECOSIGN DATA oiler type and model Prestige 4 Solo 4 Excellce 3 Solo 3 Excellce Condsing boiler Low temp boiler Combination heater Useful heat output at 30% of rated heat output at rated output and high-temp regime Useful efficicy at 30% of rated heat output at rated output and high-temp regime Auxiliary electricity consumption P P 4 k k η % η 4 % At full load elmax At part load elmin In standby mode P S Standby heat loss P stby Prestige 4-3 Solo/Excellce : A D 47

48 PODUCT FICHE Product Fiche : Prestige eferring to Commission Delegated egulation N 8/03 Model Medium temperature application declared load profile for water heating Seasonal space heating ergy efficicy class Prestige 4 Solo Prestige 4 Excellce Prestige 3 Solo Prestige 3 Excellce Prestige 4 Solo Prestige 50 Solo Prestige 75 Solo Prestige 00 Solo Prestige 0 Solo condsation condsation condsation condsation condsation condsation condsation condsation condsation - XL - XL A A A A A A A A A ater heating efficicy class rated heat output (k) Annual ergy consumption for space heating (kh) Annual ergy consumption for water heating (kh) Seasonal space heating efficicy % ater heating efficicy (%) Sound power level indoors LA: Able to work only during off- peak hours: ACV International /8/05 A0033 ev A No No No No No No No No No Oude Vijverweg, Dworp (elgium) 48 Prestige 4-3 Solo/Excellce : A D

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