TD /13/07 PRINTED IN U.S.A. Novar Alarm Receiver User s Guide

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1 TD /13/07 PRINTED IN U.S.A. Novar Alarm Receiver User s Guide

2 Logic One, iscope, and Spectrum are registered trademarks of Novar. Ethernet is a registered trademark of Xerox Corporation. Microsoft and Windows are registered trademarks of Microsoft Corporation. The material in this document is for information purposes only. The contents and the product it describes are subject to change without notice. Novar makes no representations or warranties with respect to this document. In no event shall Novar be liable for technical or editorial omissions or mistakes in this document, nor shall it be liable for any damages, direct or incidental, arising out of or related to the use of this document. No part of this document may be reproduced in any form or by any means without prior written permission from Novar. v Printed in the U.S.A. on recycled paper. Copyright 2007 by Honeywell International, Inc.. All Rights Reserved. Novar; 6060 Rockside Woods Blvd., Cleveland, OH Tel.:

3 Contents Overview 1 Minimum System Requirements 1 Installation 2 Setting Up Alarm Receiver 6 Support Applications 1 Installation Options 2 Installation Notes 3 UNC (Universal Naming Convention) 3 Installation Instructions 4 Installing the Alarm Receiver Software 4 Installing the Alarm Viewer Software 5 Database 8 Viewing Alarms Received 14 Operational Notes 23 Database Definitions 24 Database/Server Tab 8 Database/Scripts Tab 9 Communication 10 System Files 11 Paging/ 12 View Alarms Tab 15 Database tab 16 View Alarm Selections 17 Column Names 24 Columns Reserved for Internal Use 24 Column Definitions Common to All Alarm Types 25 Load Alarms (without setpoints) 26 Load Alarms (with Setpoints) 28 System Alarms (Composite) 28 Expanded System Alarms 29 Load Maintenance Interval Alarm 29 TD /13/07 iii

4 Virtual/Input/Output Alarms 30 Monitor Alarm (without Setpoints) 30 Monitor Alarm (with Setpoints) 31 Module Alarm 31 Appendix 33 iv TD-430 6/13/07

5 Overview Novar s Alarm Receiver is an enterprise-level application used to receive, process, and store alarms from remote sites equipped with Logic One Automated Building Controls Systems and Spectrum Advanced Refrigeration Control Systems. The alarms are generated on site, based on real-time conditions and communicated to the Alarms Receiver via an Ethernet local area network (LAN) or direct modem communications. Upon receipt of an alarm, the Alarm Receiver processes it by applying additional auxiliary data from the Novar system files and records the alarm into an SQL (Structured Query Language) receiver table for future reference. For additional information about the Alarm Receiver and Data Acquisition programs, refer to Novar s iscope User s Manual, available in the Documents folder on Novar s Software Package CD. Additional Notes The Appendix of this document contains a table that shows typical traffic. STATUSDB.exe and TESTDB.exe files are included in the installation package. These are diagnostic tools for SQL server connectivity. Minimum System Requirements The Alarm Receiver requires an IBM compatible computer operating on Microsoft Windows 2000 (SP4) with the following items: Pentium III Class: Hard disk: 750 MHz 32 Gigabytes minimum. The following formula can be used to calculate the maximum: Daily Growth Online History Required in Days = Maximum Hard Disk Space Ethernet: Memory: 10Base-T (100Base-T recommended) 256 Megabytes RAM Support Applications Two support applications are available as separate installation packages on the CD: Alarm Receiver Application (which includes the Alarm Receiver Manager) Alarm Receiver service depends on the Alarm Receiver Manager as its user interface. The user must supply the following information to configure it: Name of the Microsoft SQL Server Location of the Microsoft SQL Server User-defined name for the alarms database Mode of communications from the site controllers Locations of the Novar system files TD /13/07 1

6 The Alarm Receiver Manager application is intended to be executed on the same computer as the Alarm Receiver. In Alarm Receiver Version 3.27 and higher, the installer indicates during installation whether or not Alarm Receiver is to create the database and tables automatically upon reception of the first alarm. The Alarm Receiver Manager also has alarms database viewing capability and a status window to report Alarm Receiver status. Alarm Viewer Application An Alarm Viewer application allows the alarms database to be viewed with filter and sort capabilities. This application is functionally equivalent to the viewing capabilities in the Novar Alarm Manager; however, this application is provided so the viewing of the alarms database can be achieved from computers other than the one running the Alarm Receiver. Installation Installation Options The following installation options are available. Installers must decide which method is most appropriate prior to installation. MSSQLServer in relation to Alarm Receiver/Viewer This software can be operated with a local or remote instance of MSSQLServer. If MSSQLServer is going to run on the same machine as Alarm Receiver: SQL Server 2000 Enterprise Edition is the appropriate database server when Alarm Receiver is installed on Windows 2000 Server SP4. SQL Server 2000 Personal Edition is the appropriate database server when Alarm Receiver is installed on Windows 2000 SP4. Remote System Files Access The Alarm Receiver requires access to remote system files. These files can be located on the same workstation as the Alarm Receiver or on a file server (accessed by a LAN). If the Alarm Receiver operates as a service and the remote system files are accessed via a LAN, the service must be set up with a user account, which has certain requirements (see Operational Notes in this document for additional details). Alarm Forwarding Alarm Receiver is capable of enabling alarm forwarding based upon alarm priority and schedule (see Setting Up the Alarm Receiver, Paging/ Setup in this document for details). 2 TD-430 6/13/07

7 Installation Notes UNC (Universal Naming Convention) The installation program defaults to what is in the machine s Environment Variable SYSTEMS. The Alarm Receiver has provisions to access remote system files on remote file servers. These servers should be accessed via UNC notation. NOTE! The standard network drive mappings may not be a reliable method to use. The user must have proper permissions to access these drives. Figure 1 shows the setup requirements for running the Alarm Receiver Service as a user. Setup Requirements to Run the Novar Alarm Receiver Service as a User START ARE THE SYSTEM FILES REMOTE? NO RUN THE SYSTEM AS A LOCAL SYSTEM ACCOUNT (DEFAULT). YES RUN THE SERVICE AS A USER WITH PERMISSION TO ACCESS REMOTE SYSTEM FILES. IS THE USER AN ADMINISTRATOR? NO GRANT COMMDRV.EXE, LAUNCH PERMISSIONS USING DCOMCNFG.EXE. YES STOP Figure 1. Setup Requirements for Running the Alarm Receiver Service as a User TD /13/07 3

8 Installation Instructions Installing the Alarm Receiver Software The instructions provided below apply if the Alarm Receiver is operated as an application or as a service. NOTE! The Alarm Receiver Manager is not the Alarm Receiver. It is a program that facilitates configuration, starting, stopping, and viewing of the Alarm Receiver database. Step Procedure 1 Insert the CD into the CD-ROM drive. 2 Right-click on Start and click on Explore to start Windows Explorer. 3 Navigate to and click on the CD-ROM drive (on the left panel of Windows Explorer). 4 Click on Setup.exe (located in the right panel of Windows Explorer) to start the installation process. Follow the prompts to install the receiver on the desired location. 5 Click Next to begin the installation. 6 Pick the destination for Novar Alarm Receiver. Default selections are suitable for most installations. 7 Click on Next to confirm the selections. If it is necessary to change the selections, click on Back, make the changes, and continue with these instructions. 8 Select COM ports and/or Ethernet, as appropriate, during installation. 9 (Applies to new installations and upgrades to Version 3.27 only) Click the appropriate response when prompted to indicate if the Alarm Receiver database should be created automatically: Click on Yes to indicate the database should be created automatically when the first alarm is received. Click on No to indicate that the database should not be created automatically. (The database administrator will have to create the database manually.) Refer to the Database section for more information about configuring the database. 10 Click OK when the installation program displays a message that configuration for alarm paging must be done from the Alarm Manager. continued 4 TD-430 6/13/07

9 Step Procedure 11 Click on Finish to complete the installation. NOTE! Before Alarm Receiver is used, the system list must be rebuilt. To do this, double-click on Start/Programs/Novar Controls/Alarm Receiver Manager to access the Novar Alarm Receiver Manager screen. Click on Setup Alarm Receiver, System Files tab, and Rebuild System List at the bottom of the screen. Then click Save to save the changes. Installing the Alarm Viewer Software NOTE! Alarm Viewer is a feature of the Alarm Receiver Manager. These instructions should be used only if the stand-alone Alarm Viewer is to be installed on a workstation that does not have Alarm Receiver. Step Procedure 1 Insert the CD into the CD-ROM drive. 2 Right-click on Start and click on Explore to start Windows Explorer. 3 Navigate to and click on the CD-ROM drive (on the left panel of Windows Explorer). 4 Select (click on) the Alarm Viewer option (X:\Alarm Viewer). 5 Click on Setup.exe (located in the right panel of Windows Explorer) to start the installation process. If upgrading Alarm Viewer 3.26, run UpgradeAlarmViewer.js. 5 Follow the prompts to install the viewer on the desired location. Default selections are suitable for most installations. 6 Click Next to begin the installation. 9 Click on Finish to complete the installation. TD /13/07 5

10 Setting Up Alarm Receiver The installation program establishes default values for setup that should work in most instances. The sections that follow explain the defaults in case they must be changed. NOTE! The Alarm Receiver service and the Alarm Receiver Manager are two separate programs. The Alarm Receiver Manager manages the Alarm Receiver (start, stop, database setup, etc.). It is located in C:\novarctl\alrmrcvr (default directory) and named alrmmgr.exe. The Alarm Receiver can be started from the Alarm Receiver Manager or, if operating as a service, the Services control page located under Administrative Tools. To access and view the tabs that are used to set up the Novar Alarm Receiver Manager: Access the Novar Alarm Receiver Manager screen (Figure 2): Once the Alarm Receiver Manager has executed, a small blue Novar Alarm Receiver Manager icon will appear in the system tray (bottom right corner of the screen). Users can click on it to access the Novar Alarm Receiver Manager screen or click on Start/Programs/Novar Controls/Alarm Receiver Manager. Figure 2. Novar Alarm Receiver Manager 6 TD-430 6/13/07

11 Click on the Setup Alarm Receiver button to display the Novar Alarm Receiver Configuration screen (Figure 3). Novar Database Alarms Novar Database Alarms localhost Novar_Alarms Figure 3. Novar Alarm Receiver Configuration screen (Database tab) The screen contains four tabs: Database Communication System Files Paging/ To display a tab, the user clicks on it. If any of the settings need to be changed, the Alarm Receiver must be stopped first. Once the changes are made, they must be saved and the Alarm Receiver must be restarted. To start the Alarm Receiver: Access the Alarm Receiver Manager. Click on Start. (The Alarm Receiver State message at the bottom of the display will change from Stopped to Running. ) To stop the Alarm Receiver Access the Alarm Receiver Manager. Click on Stop to stop the receiver service. (The Alarm Receiver State message at the bottom of the display will change from Running to Stopped. ) The fields in each tab are explained on the pages that follow. TD /13/07 7

12 Database The Database tab (shown in Figure 3) contains two additional tabs: Server Scripts The tabs are explained below. Database/Server Tab In Alarm Receiver Version 3.27 or higher, the Database/Server tab (shown in Figure 3) contains an Enable Auto-Database Creation option in the upper right corner. During installation, if the installer indicated that the database should be created automatically, this check box will contain a check mark. If it does not contain a check mark, the user will have to create the database manually using the Scripts tab. The Server tab also contains the following fields. If any of the settings in this tab are changed, the user must press Save to save the new configuration. FIELD Selected Database for Alarm Receiver Description EXPLANATION This field identifies the Alarm Receiver database that was selected when Alarm Receiver was configured. This field shows the appropriate configuration name (e.g., Novar Database Alarms). NOTE! The description entered here must match the description selected in the Novar Alarm Viewer screen, Database tab (see Viewing Alarms Received, Database Tab in this document). Database Server Name/Address If the Alarm Receiver is operating with a local MSSQL server, localhost or the workstation s IP address should be entered in this field. NOTE! If connecting to localhost is a problem, try using the machine s IP address. It can be determined by opening a command prompt and entering ipconfig (cr). If the receiver is operating with a remote SQL server, this field should contain the SQL server computer s name or IP address. NOTE! The IP address is typically provided by a network administrator. continued 8 TD-430 6/13/07

13 FIELD Database Name EXPLANATION This field is used to identify the database s name. NOTE! Hyphens and spaces cannot be used in this field. User Name Password The default user s name is sa (system administrator), but this can be changed to accommodate the SQL server. This field is normally blank, but a password can be entered to accommodate the SQL server. To remove a password, highlight the asterisks in this field and press enter. NOTE! If localhost is not being used, a password might be required. It can be obtained from the system administrator. Confirm Password The user can highlight the asterisks in this field and press enter to remove an existing password. Once the field is blank, the user can enter a password. Database/Scripts Tab The Scripts tab (Figure 4) can be used to view the default database scripts used to create the database alarms table and the database indexes. If, during installation, the installer chooses not to have the database created automatically when the first alarm is received, the database can be created manually here. Figure 4. Database tab (Scripts) TD /13/07 9

14 The Create Table script and Create Index NovarReturnToNormal are required as is by the Alarm Receiver. If the user chooses not to create the database automatically, these same scripts should be used to create the database manually. The Create Index Novar Default Viewer could be user-defined to optimize viewer response times. The tab contains the following options. OPTION Show Create Show Create Indexes Save All Scripts to File Close EXPLANATION Displays in the tab window the script used to create the database table. Displays in the tab window scripts used to create the database indexes. Saves the text of both the create database table and the create database index to a file with the extension *.sql. This file can then be imported into a database management tool and executed manually. Closes the Setup Alarm Receiver application. Communication The Communication tab (Figure 5) shows the communication port and Ethernet settings. If the settings are changed, the user must click on Save. Figure 5. Novar Alarm Receiver Configuration screen (Communication tab) 10 TD-430 6/13/07

15 System Files The System Files tab (Figure 6) shows the location of the remote system files (i.e., the System File Path). The typical default installation path is C:\novarctl\systems. Figure 6. Alarm Receiver Configuration screen (System Files tab) To change the path, the user can click on Browse and navigate to the appropriate directory and the location of the remote system files. The directory must exist before selection. This drive/directory might have to be setup as shared for it to be available. NOTE! If the machine path is not shared, the path can be typed into the edit field without using the Browse button. Once the path has been changed, the user must click on Rebuild System List to build the remote system index files. A system list file (named A_Alarm.lst) will be created when Rebuild System List is executed. It is located on the remote system files drive/directory or the first path listed on the System Files tab if multiple paths are listed. Three additional Browse buttons are available for additional system file locations. These are optional and should be used only if the files reside in multiple locations. Alarm Receiver automatically rebuilds the system list once per hour. The AUTO SYSTEM LIST REBUILD TIME field at the top of this tab can be used to indicate the point in the hour when the automatic rebuild should take place. For example, if the user enters 50 in this field, the automatic rebuild will take place at 50 minutes past the hour, every hour (1:50, 2:50, etc.). TD /13/07 11

16 Paging/ This program has provisions to enable forwarding of selected alarms, based upon priority and schedule. It operates by recording these alarms in a predefined location (directory), which may be detected and processed by third-party software. NOTE! The Novar Alarm Receiver deposits (on the specified drive/ directory) a short text file for each alarm received. Third-party software is responsible for processing the information deposited there. The following procedure can be used to set up the /paging function. Step Procedure 1 Click on the Setup Alarm Receiver button in the Novar Alarm Receiver Manager screen (see Figure 2) to access the Novar Alarm Receiver Configuration screen (see Figure 3). 2 Click on Paging/ to display the Paging/ tab (Figure 7). This tab is used to select the Priority Range, Schedule, Alarm Message Path, and Recipient Name. (Alarm priorities are edited in iscope.) 3 Click in the Enable Paging/ check box to enable this feature. 4 Click in the left PRIORITY RANGE field and type in the lower end of the priority range for alarms to be forwarded. 5 Click in the right PRIORITY RANGE field and type in the upper end of the priority range for alarms to be forwarded. continued Figure 7. Novar Alarm Receiver Configuration (Paging/ tab) 12 TD-430 6/13/07

17 Step Procedure 6 Type a number in the SCHEDULE field and click on the Schedule Edit button to display a schedule (Figure 8). 7 Type an appropriate description in the DESCRIPTION field. 8 Click the appropriate On check box to enable the start time and type in a start time. 9 Click the appropriate Off check box to enable the stop time and type in a stop time. NOTE! These schedules are event-based. To create a continuous schedule of Monday 8:00 A.M. through Friday 5:00 P.M., click the Monday On check box and type in 8:00 A.M. Then click the Friday Off check box and type in 5:00 P.M. 10 Type in the appropriate Start and Stop dates. 11 Click on Save to save changes. 12 Click on Close to close the schedule editing display and return to the Paging/ tab. continued Figure 8. Paging/ Schedule screen TD /13/07 13

18 Step Procedure 13 Click on the browse button next to the ALARM MESSAGE PATH field to configure the location or type the location in the field provided. NOTE! This location defines where the third-party alarm processing software will find alarm messages. 14 Click in the RECIPIENT NAME field and type the recipient s name. 15 Type in additional forwarding settings, as appropriate. 16 Click Save to save the information that has been entered and/or selected. 17 Click Close to exit this display. Viewing Alarms Received The Novar Alarm Viewer screen (Figure 9) contains three tabs: View Alarms is used to display/view the alarm data received. The Database tab is used to select or create databases that contain alarm data. The View Alarm Selections tab contains a series of filters that can be used to select specific alarms for display or to set other display options. Figure 9. Novar Alarm Viewer screen (View Alarms tab) 14 TD-430 6/13/07

19 When the Novar Alarm Viewer screen opens, a blank View Alarms tab is displayed. If the user has already identified a database and selected the viewing options, the user can click on Refresh View to display data. If the database and viewing options have not been selected, the user will need to access the Database tab and View Alarm Selections tabs to do so. All three tabs are explained below. View Alarms Tab The View Alarms tab (shown in Figure 9) is used to display information about the alarms currently selected for display. When the user clicks on Refresh View, the system sorts through the alarms received (according to the database identified on the Database tab and the filters selected on the View Alarm Selections tab) and displays the list of alarms. NOTE! The information displayed on this screen is not automatically updated. Users must press Refresh View to update the display. Alarm Receiver Version 3.27 and higher has the unique ability to show that an alarm has cleared on the same line as other data about the alarm. CLEAR TIME LOGGED and CLEAR TIME OCCURRED columns (shown in Figure 10) indicate the date and time a cleared alarm was logged and the date and time it actually occurred at the executive module, respectively. This feature only applies to Novar s Savvy, Lingo, and Envoi executive modules (Version or higher), Lingo SE (Version or higher), Lingo XE (Version 1.05 or higher) and Refrigeration Controller (RC2 XE, Version 1.00 or higher) and will only operate if the cleared alarms reporting function is enabled in ESS32 (System Communication Parameters). In Alarm Receiver Version 3.27 or higher, the Options filter under View Alarm Selections also contains options that can be used to display cleared alarms only or to display only those alarms that have not cleared. For more information, see View Alarm Selections, Options Filter in this document. Figure 10. Novar Alarm Viewer, View Alarms tab with cleared alarm data TD /13/07 15

20 In the View Alarms tab, the user can: Sort through the display by clicking on any column heading and drag a column heading into the shaded area at the top of the screen to display just the information in a specific column. NOTE! To enable this feature, the user must click in the Enable Column Header Sorting check box on the View Alarm Selections tab. Enabling this feature will limit the number of alarm entries returned to 500. Adjust any column s width by placing the cursor over the lines separating the column headings until the cursor changes appearance, clicking, and dragging the lines to the left or right. Use the scroll bars to view information when displayed information extends beyond the viewing area. Click on Save Column Changes to save any column changes to the configuration file. Click on Edit Column Names to display a screen that can be used to change the name of any of the columns. Click on Print to print the information currently displayed. Click on Save to save the current configurations for all tabs in this screen. Click on Close to cancel unsaved changes, if applicable, and exit the display. Database tab The Database tab (Figure 11) shows the ODBC database selected for the Alarm Viewer and the current settings for that database. This information should match the information that was entered when the Alarm Receiver was set up. The settings can be changed (refer to the instructions in this document). Figure 11. Novar Alarm Viewer (Database tab) 16 TD-430 6/13/07

21 Buttons along the bottom of the display allow the user to: Click on New to display a database screen with blank fields that can be used to create a new viewing profile. Click on Copy to create a new profile that copies the configuration of the currently selected profile for easy editing. Click on Remove to delete the current profile. Click on Save to save the current configurations for all tabs in this screen. Click on Close to cancel unsaved changes, if applicable, and exit the display. View Alarm Selections The View Alarm Selections tab provides a field at the top of the screen where the user can select a previously saved alarm view for display. Once it has been selected, its name is displayed in a field on the right at the top of the screen. The tab also contains a series of filters that can be used to select alarms for viewing. Time Filter The Time Filter (Figure 12) allows users to select for viewing only those alarms that were received between a user-specified range of dates and times or those that occurred from the current time back a user-specified number of days and hours. In Alarm Receiver Version 3.27 and higher, the user can also indicate if Alarm Receiver should display data based on the time the alarm was logged by Alarm Receiver or the time the alarm occurred at the executive module. Figure 12. View Alarm Selections tab (Time Filter) TD /13/07 17

22 Site Filter The Site Filter (Figure 13) allows the user to select a specific range of or all systems and a specific range of or all units (executive modules). The Alarm Receiver will only display alarms received from the selected systems and units. Figure 13. View Alarm Selections (Site Filter) Category Filter The Category Filter (Figure 14) allows the user to select a specific range or all priorities for viewing. Figure 14. View Alarm Selections (Category Filter) 18 TD-430 6/13/07

23 Device Filter The Device Filter (Figure 15) allows the user to select specific sources (by clicking on appropriate check boxes) to identify those alarms that should be displayed. For each source, the user then must enter a range of numbers (e.g., Loads 1 16) or select All to display all alarms from a given source. Modules allows the user to select all module types or specific module types. Figure 15. View Alarm Selections (Device Filter) NOTE! If the user selects All, the maximum range of the selected source will be inserted into the field. Alarm Type Filter The Alarm Type Filter (Figure 16) allows the user to select all types of alarms (System Alarms, Load Alarms, and Monitor Alarms) for display or to select individual types. Selecting the Select individual types option activates three sections of the screen that list individual alarm types. The user must click the check box for each alarm type to be included in the display. Clear All buttons below each list can be used to remove previous selections. TD /13/07 19

24 Figure 16. View Alarm Selections (Alarm Type Filter) Sort Order Filter The Sort Order filter (Figure 17) allows the user to click on check boxes to indicate how the alarms are to be sorted. Each of the options offered has either an A (for Ascending order) or a D (for Descending order) following it. When A or D is selected, its corresponding selection is automatically cleared. Figure 17. View Alarm Selections (Sort Order Filter) 20 TD-430 6/13/07

25 Strings Filter The Strings Filter (Figure 18) allows the user to create filters that can be used to limit the alarms that will be displayed in the View alarms report. The user can choose to view just alarms from a specific system or unit, or with a specific alarm name or module name, or by module type. Figure 18. View Alarm Selections (Strings filter) Options Filter The Options filter (Figure 19) contains check boxes so that the user can turn on or off the following options: Compress re-called alarms will compress re-called alarms to a single line in the View Alarms table. Enable Column Header Sorting allows the user to sort the information in the View Alarms table by clicking on column headings. Show failed alarm records will include in the View Alarms display those alarms that did not meet the qualifications necessary to be included in the database. Turn off the record counter, if selected, will remove the NUMBER OF RECORDS field from the lower left corner of the View Alarms tab. If this option is not selected, the field will show the number of records displayed. Display cleared alarms only allows the user to display only those alarms that have cleared (supported in Alarm Receiver Version 3.27 and higher only). Display alarms not cleared only allows the user to display only those alarms that have not cleared (supported in Alarm Receiver Version 3.27 and higher only). TD /13/07 21

26 Figure 19. View Alarm Selections (Options filter) The View Alarm Selections tab also contains (at the bottom of the screen) the following options: New allows the user to create a new view. Remove deletes the existing view. Save saves the current configurations to the configurations file. Close cancels changes that have not been saved and exits the display, returning the user to the Novar Alarm Receiver Manager screen. 22 TD-430 6/13/07

27 Operational Notes If, during installation, the installer indicated that the database should be created automatically, when the first alarm is received, the Alarm Receiver will connect to the MSSQL-2000 server and create and configure the database and tables according to the options selected during installation. Alarm Receiver Service messages can be viewed by selecting Start/Settings/ Control Panel/Administrative Tools/Event Viewer/Application Log. If the remote system files are not located on the local computer (i.e., on a network drive), the logon must be set to a User account (rather than a Local System Account ). Refer to Figure 1, Setup Requirements for Running the Alarm Receiver Service as a User. If it is necessary to uninstall Alarm Receiver or Alarm Viewer, the following procedure can be used. Step Procedure 1 Click on Start, Settings, and Control Panel. 2 Double-click on Add/Remove Programs. 3 Locate and highlight the entry for Novar Alarm Receiver or Alarm Viewer.. 4 Click on Change/Remove to uninstall. NOTE! To uninstall the Local MSSQL Server, follow the Microsoft Office instructions. During some installations of MSSQL-2000, additional entries must be included in the Hosts and Lmhosts files to ensure proper operation. Add the IP address and the Computer Name of the MSSQL-2000 server computer to each file, as needed. These files are typically located on C:\winnt\system32\drivers\etc. The added entries in both files are similar to alarmcentral. NOTE! Do not use the IP number shown above. It is a non-routable IP used only for this example. TD /13/07 23

28 Database Definitions Column Names The Alarm Receiver places all the alarms received into a single Novar Alarm Receiver SQL database table (the NovarAlarms database table). The table provides input to the Alarm Receiver Manager software application and other database management applications where the information can be processed. The table is described in detail below. SQL Database NovarAlarms table column names: Record TimeLogged Type System SystemName AlarmDescription AlarmName AlarmType TimeOccurred AlarmSubType Unit UnitName Reserved1 LoadNumber ModuleType Reserved2 Reserved3 Reserved4 Reserved5 AckTime AlarmEnum ClearTimeLogged SetptType SetptLo SetptHi Actual Units SchedState AccessCode ModuleAddr ModuleName Point PointName MA UnitInCommLoss Reserved6 CurrentValue Reserved7 Reserved8 RunTime MaintenanceInterval Priority AlarmLinkKey ClearTimeOccurred Columns Reserved for Internal Use NOTE! The columns marked Reserved are for Novar s internal use only. 24 TD-430 6/13/07

29 Column Definitions Common to All Alarm Types COLUMN NAME Record TimeLogged Type System SystemName AlarmDescription TimeOccurred DEFINITION Unique record number generated from the KeyAssign SQL table Time the Alarm Receiver local host inserted the record in the SQL table Alarm Record Type System Number ASCII System Name (retrieved from system files) ASCII description of alarm source (generated by Alarm Receiver) Time the alarm was detected in the controller Unit Unit Number (1 32) UnitName AlarmType Priority AlarmEnum AlarmLinkKey ClearTimeLogged ClearTimeOccurred ASCII Unit Name (retrieved from system files) ASCII description of alarm type (generated by Alarm Receiver) Number (1 255) assigned to the alarm (retrieved from system files) For Novar s internal use only for alarm return to normal events For Novar s internal use only for alarm return to normal events Time the alarm return to normal event was recorded in the table Time the alarm return to normal event occurred in the executive module TD /13/07 25

30 Load Alarms (without setpoints) Type = 27 or 28 (Logic1) or 55 (RC) Expanded Load Alarms: Type = 57 (DCU,LAM,SMS only) COLUMN NAME Alarm Name AlarmSubType LoadNumber DEFINITION Load Name (retrieved from System Files) Subtype (generated by Alarm Receiver) ETM/VAV 1= emergency status 2= drift limit alarm 3= zone temp. sensor fault 4= airflow alarm 5= comm loss 6= not used 7= confirmed status fault 8= dirty filter IOM/MINio 9= not used 10= emergency status 11= comm loss 12= not used 13= confirmed status fault 14= drift limit alarm 15= HOA override 16= input sensor fault NCH/NSD 10=emergency status 11=comm loss 13=confirmed status fault RC 17= defrost fault 18= meter/counter alarm 19= Compressor Fault 20= Defrost skips exceeded 21= not used 22= not used 23= not used 24= Case controller input sensor fault IMC 37= IMC error code 38= IMC Cool Performance 39= IMC Heat Performance Load Number continued 26 TD-430 6/13/07

31 COLUMN NAME Module Type AckTime Module: Unknown ETM TBC VAV UVC IOM COMPRESSR CONDENSER RACK OUT RACK IN CASE IN ANALG OUT CASE CNTL IOM2 LIGHT CNT MULTI ALR VIRT MOD POS-COUNT HAWKI BLAZER MINT NCH1000 SQUARE-D MINIO WORKSTA EP EP2 MAP LINGO SAVVY RC2 ENVOI LINGO SE RC CMS RC2 RC2XE LINGO XE LSE IMC DEFINITION Time the online user acknowledged the alarm TD /13/07 27

32 Load Alarms (with Setpoints) Type = 28 (in addition to definitions of Load Alarms without setpoints) SetptType SetptLo SetptHi Actual Units SchedState AccessCode 1= ETM class control setpoint and actual reading 2= IOM class enthalpy, special setpoints 3= IOM supervisory control override digital 4= IOM supervisory operating limits digital 5= IOM supervisory control override analog 6= IOM supervisory operating limits analog Setpoint low range Setpoint high range Current reading at the time the alarm occurred Setpoint units (retrieved from system files) Schedule state of the control load at the time of the alarm Local access code used to Ack Alarm locally System Alarms (Composite) Type = 42 or 41 COLUMN NAME Alarm Name AlarmSubType Module Type DEFINITION System Name (Retrieved from System Files) Subtype (generated by AlarmReceiver) 0= Power Restored 1= Phase Loss 2= Site Emergency 3= Demand Meter Failure 4= Demand Over-Limit 5= Outdoor Temp Sensor fault 6= Slave Network Failure 7= Power Failed 8= Outside Light alarm EP EP2 Lingo Savvy Presto RC2 Envoi Lingo SE RC RC2 RC2XE Lingo XE 28 TD-430 6/13/07

33 Expanded System Alarms Type = 40 COLUMN NAME Alarm Name AlarmSubType Module Type UnitInCommLoss DEFINITION System Name (Retrieved from System Files) Subtype (generated by AlarmReceiver) 0= Power Restored 1= Phase Loss 2= Site Emergency 3= Demand Meter Failure 4= Demand Over-Limit 5= Outdoor Temp Sensor Fault 6= Slave Network Failure 7= Power Failed 8= Outside Light Sensor 9= Unit Comm Loss 10= Module Comm Loss EP EP2 Lingo Savvy Presto RC2 Envoi Lingo SE RC RC2 RC2XE Lingo XE Index of unit or module in comm loss Load Maintenance Interval Alarm Type = 43 COLUMN NAME Alarm Name LoadNumber ModuleType Runtime MaintenanceInterval DEFINITION Load Name (Retrieved from System Files) Load Number Module: ETM TBC VAV UVC Hawki Blazer NCH NSD Amount of run time at the time of the alarm Run-time limit when alarm is initiated TD /13/07 29

34 Virtual/Input/Output Alarms Type = 51 COLUMN NAME Alarm Name AlarmSubType ModuleAddr ModuleName PointName Point Actual Units DEFINITION Virtual/Input/Output name description (retrieved from system files) Subtype (generated by AlarmReceiver) I - input O - output V - virtual point Module address Module name (retrieved from system files) Virtual/Input/Output name description (retrieved from system files) Index number of virtual point or module input/output Current reading at the time the alarm occurred Setpoint units (retrieved from system files) Monitor Alarm (without Setpoints) Type = 52 COLUMN NAME Alarm Name AlarmSubType AccessCode MA ModuleAddr Point AckTime DEFINITION Monitor Alarm Name (retrieved from system files) Subtype (from site) Alarm control/status bits 0 = Noncritical 16 = Critical Local access code used to acknowledge the alarm locally Monitor Alarm number Module address Index number of module point Time the online user acknowledged the alarm 30 TD-430 6/13/07

35 Monitor Alarm (with Setpoints) Type = 53 (In addition to Monitor Alarm without Setpoints) COLUMN NAME DEFINITION SetptLo SetptHi Actual Units Setpoint low range Setpoint high range Current reading at time alarm occurred Setpoint units (retrieved from system files) Module Alarm Type=56 COLUMN NAME Alarm Name AlarmSubType DEFINITION Module Name (retrieved from system files) Subtype (generated by AlarmReceiver) 1=Mod Comm Loss 2=RC Slave Address Switch 3=Maintenance Override continued TD /13/07 31

36 COLUMN NAME DEFINITION ModuleType ModuleAddr Module: Unknown ETM TBC VAV UVC IOM COMPRESSR CONDENSER RACK OUT RACK IN CASE IN ANALG OUT CASE CNTL IOM2 LIGHT CNT MULTI ALR VIRT MOD POS-COUNT HAWKI BLAZER MINT NCH1000 SQUARE-D MINIO WORKSTA EP EP2 MAP LINGO SAVVY PRESTO RC2 ENVOI LINGO SE CMS RC RC2 RC2XE LINGO XE LSE IMC Module address ModuleName Module name (retrieved from system files) 32 TD-430 6/13/07

37 Appendix Typical Traffic TYPE SIZE TIME PERIOD METHOD Savvy Download Megabytes of data Spread over 5 6 minutes Continuous transmission limited by TCP window. Savvy Monitoring Byte Data packet(s) Continuous; typically every 2 8 seconds, depending on network traffic Request one packet. Receive the packet. Request the next packet. Alarm Report Bytes per alarm One per alarm message Alarm Acknowledge Bytes per alarm One acknowledge per alarm message Field unit transmits message and receives high-level acknowledge before proceeding to next message. Alarm receiver transmits acknowledge message after confirmed write to database. SQL Alarm Table (220,000 entries) NovarAlarms.mdf 47,000 Bytes NovarAlarms_log.LDF 768 Kilobytes Receiving 1 10 alarms every 2 minutes for 3 4 weeks Note! These numbers are from a test environment that does not receive a wide variation of alarm types. Results might vary. SQL Data Log Table (One snapshot of medium loaded remote system) Datalog.mdf 2688 Kilobytes Datalog.LDF 768 Kilobytes One snapshot only Single unit 12 Data logs 14 ETMs 115 items transferred TD /13/07 33

38 This page intentionally left blank. 34 TD-430 6/13/07

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