Made to Measure Window Furnishings

Transcription

1 Made to Measure Window Furnishings Innovative Solutions to Add Value for your Customer Sales Product Training Module 10.1 Roller Blinds Revision K Dated 2 nd July 2012

2 Please turn off your mobile phones during this training workshop

3 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Compatibility Chart Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

4 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

5 Roller Blinds Overview Operation & Advantages Decorative & functional shading solution Offers a cost effective solution where important Suitable for heat, light, glare and/or privacy control Smooth and easy operation May be raised and lowered to any level Compact installation that does not obstruct views Motorised roller binds Offer a cord-free solution where child safety is paramount Available in a wide range of fabric alternatives Sunscreen - daytime view Translucent - daytime light with some night time privacy Room Darkening - daytime & night time privacy

6 Roller Blinds Specifications Models & Operating Systems 38mm Dia. Tube System 45mm Dia Tube System Brackets Standard Double Dependant Linked Independent Linked Standard Double Dependant Linked Independent Linked 45mm Dia. Motorised Standard Double Linked Minimum Width (covered by warranty) N/A Maximum Width (contingent on fabric) 2,410 2,410 2,410 2,410 3,000 3,000 N/A 3,000 3,000 3,000 3,000 Maximum Drop 3,000 3,000 3,000 3,000 2,100 2,100 2,100 2,100 3,000 3,000 3,000 Maximum Linked Blinds Max Combined Area of Linked Blinds * 6m2 8m2 12m2 6.5m2 8m2 12m2 8m2 Size limited by link coupling One Touch Raise Roller Blind (single only) 800 min. to 2410 max. N/A N/A N/A N/A N/A N/A N/A N/A N/A Wire Guided (single only) 2,410 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Full Cassette with Side Channels 2,410 N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Standard Projection - Reveal Fit 68mm 120mm 68mm 68mm 120mm 68mm 120mm 68mm Standard projection - Face Fit 51mm 120mm 51mm 51mm 120mm 51mm 120mm 51mm Standard bracket colours (one touch & wire guide systems in white only) Standard roller blind brackets available in White, Ivory, Beige, Black or Grey 1. Not recommended to mix 38mm & 45mm diameter tube standard roll blinds on the same window or in the same room 2. Minimum widths between 300 to 640mm can be made but will be difficult to track & are not covered by warranty. 3. Only 45mm Diameter tube system may be motorised

7 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

8 JPM Fabric Collection 22 nd June 2012

9 Fabrics Important Information Fabric Wavering Large roller blinds will show fabric wavering, this is because it is impossible to make a large piece of fabric hang perfectly flat. This generally appears on roller with widths greater than 2000mm and/or drops greater than 3000mm.Consider splitting the blind into two smaller widths and linking them together. Cupping Roller blinds with block out fabrics will usually show some cupping on each of the vertical edges. Cupping of up to a few centimetres will be considered within acceptable allowance. Light Bleed All roller blinds allow light to pass around the sides of the fabric (even with block out fabric). Consider using face fit as an option rather than reveal fit. Fabric Patterns For a roller blind with a patterned fabric, the pattern grain won t usually line up perfectly with the horizontal or vertical edges of the blind. Expect to see variation of up to a few centimetres along the pattern direction from one side of the blind to the other.

10 Fabric Care & Maintenance Regular cleaning maintenance to preserve their integrity General Maintenance Most roller blinds simply require regular vacuuming (with an upholstery attachment) in order to keep them in top condition Stain Removal To remove wet embedded stains, sponge blind clean with a damp cloth. Use diluted washing liquid in warm water & avoid rubbing the stain. Do not immerse blinds in water. Spot Cleaning Small dry marks may be rubbed off quite effectively with a gum-based eraser (available in most art supply stores). If this fails, use the method described in the paragraph above. PVC Coated Fabrics Fabrics are particularly resistant to soiling and can be wiped, or vigorously rubbed with a soft cloth. These fabrics are also more tolerant to detergents than most, and can be treated with more caustic cleaners if absolutely necessary. Ultrasonic or Dry Cleaning Ultrasonic cleaning may lead to fabric shrinkage and/or distortion as it involves complete immersion in water. Read the fabric care label instructions carefully. Do not hand wash if dry cleaning is recommended? Mould Prevention Many of our fabrics are impregnated with mould repelling agents, however, under certain conditions even these preventative agents can be rendered ineffective. High levels of humidity inside your house can lead to mould growth on any surface, including your blinds. Mould is most commonly found in areas such as bathrooms, but any room could have a humidity problem When the warm air inside your home comes into contact with the cold glass of your windows, condensation can occur. This can trap a layer of moisture between your windows and your blinds and over time, may lead to the growth of mould. Proper ventilation is the simplest way to reduce humidity levels. However where this is not possible, installing a de-humidifier is a sure way to solve the problem.

11 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

12 Product Information Standard Roller Blinds - Rolling Directions Standard Roll Fabric rolls off BACK of tube towards glass Better light block - fabric hangs closer to window/glass, architrave or wall Best light block when face fitted using block out fabric NOTE; Roll will be visible which may not be acceptable if fabric back is a different colour e.g. white backed block out fabrics Reverse Roll Fabric rolls off FRONT of tube towards room Allows more light penetration around the sides of the blind, particularly in outside mount applications fabric sits further away from the window/glass Suited for window reveal installation Roll will not be visible so may be preferred option when fabric back is a different colour e.g. white backed fabrics

13 Product Information Standard Roller Blinds Pin Mechanism Compressible pin allows for easy installation..

14 Product Information Standard Roller Blinds Brackets 38mm & 45mm Pin End Brackets Brackets & End Covers are available in 5 colours Black, white, ivory, grey & beige 38mm & 45mm Chain End Brackets 10 x 45 x 25 Clear Plastic Packer (NOTE: not an exact size match)

15 Control System Options Dependant Linked Brackets Single chain control for up to 3 blinds & blind area < 8m2 Good solution to eliminate loose chains over sliding doors. 38mm Helps comply with cord safety legislation. Reduced 19mm light gap with common centre bracket Brackets & end covers available in 5 colours. - black, white, ivory, grey & beige 45mm

16 Control System Options Independent Linked Brackets 38mm 45mm Independent Link Bracket Components Separate Chain Controls for Each Blind 19mm Separate chain controls for 2 independent linked blinds Reduced 19mm light gap with common centre bracket Maximum total blind area < 12m2 Brackets & end covers available in 5 colours. - black, white, ivory, grey & beige

17 Control System Options Angle Linking Brackets - for Bay Windows 135 deg & 90 deg Coupling Link 38mm dia. Tube system only - MANUAL OPERATION ONLY 2 Blinds may be Linked in a Bay Window Reduces the number of difficult to access chains Recommend check measure blind sizes with brackets installed Installer must adjust bracket alignment for smooth operation Always discuss larger corner light gaps with client Standard or reverse roll? Standard roll LARGER light gaps & backing visible Reverse roll SMALLER light gaps & fabric visible WINDOW Note: Butt fitting brackets have smaller light gaps than angle link brackets Angle link brackets are available in White Only

18 Control System Options Double Brackets 2 Blinds are installed on one set of brackets Control system where 2 Blinds are installed on one set of 38mm tube brackets 1. Viewscreen blind for the daytime 2. Block out blind for night time privacy Reverse roll & fit on room side for nicer finish Chains for both roller blinds on same side is standard. Left / Right chain controls available if required Suited for installation in deeper reveals Provide fast & simple installation. For shallow reveals consider single brackets. Reveal fit block out blind Face fit sunscreen blind 45mm tube adaptors available to fit 38mm B Profile brackets.

19 Control System Options Face Fit Double Brackets (Old Type) B Profile Brackets mm Double LH Control 38mm Double L / R Control Fits 38mm & 45mm dia. Tube Window side blind standard roll. Room side blind reverse rolled 38mm Double RH Control (End Covers are Supplied Standard) Chains for both roller blinds on same side is standard. Left / Right chain controls available if required. Available in 5 colours - black, white, ivory, grey & beige

20 Control System Options Face Fit Double Linked & Tube Adaptor Brackets B Profile Brackets Double Linked Brackets 4 Blinds may be installed on two sets of brackets Available in 5 colours - black, white, ivory, grey & beige 45mm Tube Adaptors for Double Linked Brackets 45mm dia. tube adaptors to fit 38mm double brackets Recommended to check tube + fabric roll up diameter

21 Control System Options Head & Face Fit Model Double Brackets (New Type) L Profile Brackets 120mm This model double bracket can be used for head & face fix mounting Both fabrics may be standard or reverse rolled without fabrics rubbing 38mm Double Face & Head Fix (No End Covers Available) 150mm Chains for both roller blinds on same side is standard. Left / Right chain controls are also available Not available as a link bracket Available in 5 colours - white,black, ivory, grey & beige No end covers are available 45mm Double Face & Head Fix (No End Covers Available)

22 Control System Options Ordering Codes 1. RHDL - Dependant linked bracket with chain on right hand 2. LHDL - Dependant linked bracket with chain on left hand 3. RHIL - Independent linked bracket with chain on right hand 4. LHIL - Independent linked bracket with chain on left hand 5. RH135DL deg angled dependant linked brackets on right hand 6. LH135DL deg angled dependant linked brackets on left hand 7. RH90DL - 90 deg angled dependant linked brackets on right hand 8. LH90DL - 90 deg angled dependant linked brackets on left hand 9. RRHDDL - Double linked (dependant) linked bracket right & right hand 10. LLHDDL - Double linked (dependant) linked bracket left & left hand 11. LRHDDL - Double linked (dependant) linked bracket left & right hand 12. RRHIDL - Double linked (independent) linked bracket right & right hand 13. LLHIDL - Double linked (independent) linked bracket left & left hand 14. LRHIDL - Double linked (independent) linked bracket left & right hand 15. RRHD - Double bracket right & right hand (CURRENT MODEL) 16. LLHD - Double bracket left & left hand (CURRENT MODEL) 17. LRHD - Double bracket left & right hand (CURRENT MODEL) or 45 RRHDN - Double bracket right & right hand (NEW MODEL) or 45 LLHD - Double bracket left & right hand (NEW MODEL) Please refer to your price list for surcharges or 45 LRHDN - Double bracket left & right hand (NEW MODEL) applicable for control system & component options

23 Control System Options Ordering Codes (Revised Proposal) 1. RHDL - Dependant linked bracket with chain on right hand 2. LHDL - Dependant linked bracket with chain on left hand 3. RHIL - Independent linked bracket with chain on right hand 4. LHIL - Independent linked bracket with chain on left hand 5. RH135DL deg angled dependant linked brackets on right hand 6. LH135DL deg angled dependant linked brackets on left hand 7. RH90DL - 90 deg angled dependant linked brackets on right hand 8. LH90DL - 90 deg angled dependant linked brackets on left hand 9. RRHDDL/B - Double linked (dependant) linked bracket right & right hand (B SHAPE 104mm Projection) 10. LLHDDL/B - Double linked (dependant) linked bracket left & left hand (B SHAPE 104mm Projection) 11. LRHDDL/B - Double linked (dependant) linked bracket left & right hand (B SHAPE 104mm Projection) 12. RRHIDL/B - Double linked (independent) linked bracket right & right hand (B SHAPE 104mm Projection) 13. LLHIDL/B - Double linked (independent) linked bracket left & left hand (B SHAPE 104mm Projection) 14. LRHIDL/B - Double linked (independent) linked bracket left & right hand (B SHAPE 104mm Projection) 15. RRHD/B - Double bracket right & right hand (B SHAPE 104mm Projection) 16. LLHD/B - Double bracket left & left hand (B SHAPE 104mm Projection) 17. LRHD/B - Double bracket left & right hand (B SHAPE 104mm Projection) RRHD/L - Double bracket right & right hand (L SHAPE 120mm Projection) LLHD/L - Double bracket left & right hand (L SHAPE 120mm Projection) LRHD/L - Double bracket left & right hand (L SHAPE 120mm Projection) Please refer to your price list for RRHD/L - Double bracket right & right hand (L SHAPE 150mm Projection) surcharges applicable for control LLHD/L - Double bracket left & right hand (L SHAPE 150mm Projection) system & component options LRHD/L - Double bracket left & right hand (L SHAPE 150mm Projection)

24 20mm Control System Options Wire Guided Available in 38mm single roller blind only. Head rail & brackets available in White only 200 min to 2400 max width 2,500mm max. drop Manual chain operation to roll up and down. Clear nylon wire guides Guides keep the roller blind fabric stable. Suitable for: Windy areas Open bedroom windows; to minimize blind movement & noise Blinds mounted behind hinged glass doors Available with flat base bar only fitted with end lugs Bottom bar light gaps REVEAL FIT: 20mm light gap due to the bottom cable bracket FACE FIT: extend blind drop by a minimum of 20mm below window sill Not suitable for skylights or outside applications

25 Control System Options One Touch Raise Roller Blind Head rail & brackets available in White only 800 min to 2410 max width x 2,500mm max. drop One touch mechanism is fitted inside top tube One Touch of chain to ROLL UP AUTOMATICALLY. Normal chain operation to ROLL DOWN MANUALLY. Available in single roller blind only. Not available in linked, or dual or motorised Bottom bar top stop position is set at the factory approximately 50mm +/- Not recommended for multiple blinds in one window as difficult to align top position of all bottom bars precisely, as you are more able to do using motorised blinds Mounting brackets slide & clip to suit along headrail Head or face fix

26 Control System Options One Touch Roller Blind Adjustments Bottom Bar Upper Stop Position may be Adjusted on Installation Bottom Bar Height is factory set at 50mm Bottom Bar Height adjustment is set on opposite (non chain) end Clockwise to raise bottom bar Anti-clockwise to lower bottom bar Should adjustment be required remove bracket to access screw speed adjustment using a large screw driver (clockwise to tension) FACTORY SET at 50mm Not recommended for multiple blinds in one window as difficult to align top position of all bottom bars precisely, as you are more able to do using motorised blinds

27 Control System Options Cassette Head Box with Channel Guides FACE FIT SCREW FIXING ONLY Curved Cassette Head Box Channel Guide with Front Cover Removed Available in 38mm single roller blind only. Headrail, brackets & guides available in White only 200 min to 2400 max width 2,200mm max. drop Manual chain operation to roll up and down. 90mm x 90mm cassette head box in white only 20mm x 8mm flat base bar 2 piece 40mm x 20mm channel side guides Front piece of cover clips over the side. Channel guides eliminate light gaps & keep the roller blind fabric stable. Suitable for windows; Home theatre rooms Windy areas. Bedrooms to minimize blind movement & noise Not available in linked, or double or motorised Not suitable for skylights or outside applications

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29 Control System Options Hand Operated Chains Standard Chain length is 2/3 Drop All chain comes with a chain joiner, except One Touch Roller Blind. As an option, steel chains can also be supplied as a continuous length without a chain joiner In plastic chain, length of 250, 500, 750, 1000 and 1500mm only available. Chain Colours Ivory - plastic chain White - plastic chain Black - plastic chain Stainless steel chain Nickel plated steel Beige Grey Chain stops are fitted to suit drop on the loop (Important stopper is set correctly to avoid over rolling fabric & peeling it off the tube)

30 Control System Options Bottom Bar Styles Round & Oval 20mm Dia. Round Bar Bottom Rail Black, Cream, White, Beige, Silver Anodized Popular classic finish 15mm Dia. Round Bottom Rail Silver Anodized Oval Base Bar White, Cream, Black, Beige, Silver Anodized, Popular contemporary finish

31 . Control System Options Bottom Bar Styles - Flat Standard Flat Base Bar Fabric on FRONT Face of Bar ROOM SIDE 30mm x 13mm Flat Base Bar (Half Fabric Wrapped) Standard Flat Base Bar NO Fabric Wrapped on BACK Face WINDOW SIDE Standard flat base bar has fabric wrapped around FRONT ONLY side of rail = ROOM SIDE Fabric wrapped around BACK ONLY side of rail is also available if requested. 5 Colours Available - Black, Cream, Beige, White & Silver Anodized Shantung, Shanxi / Portsea(BO) and Kirra (BO) - NOT available with flat base bar These thicker fabrics that are prone to pucker at seam Flat base bar with guide lugs is used for Wire Guide system

32 . Control System Options Bottom Bar Styles Plain Trim (Concealed) Plain Trim (Concealed) PVC rail enclosed in a sewn bottom pocket. Good to dampen sound of bottom bar hitting window frame in windy conditions

33 Control System Options Bottom Bar Decorative Trims Available on request for the following fabrics; Esplanade Essentials Kirra Shangxi Trims are approximately 150mm deep with matching gimp

34 Motorised Roller Blinds Features & Benefits Cord-free solution where child safety is paramount Increases lifting mechanism life as it is not exposed to daily incorrect use Increases fabric life as it is not exposed to daily incorrect handling 2 Models of motors are available

35 Motorised R.T.S. Roller Blind Electrical Installation Molex Plug Molex plug is fitted to motor cable as standard A loose Construction Cable, fitted with a Molex plug, is supplied before the blinds & MUST ONLY BE CONNECTED to the HOUSE ELECTRICAL SYSTEM by a LICENSED ELECTRICIAN Molex plugs are suitable for internal use only Motor Supplied fitted with Cable & Molex Connector Installed motor cables must be kept separate of other cables & clear of other motors to avoid interference. DO NOT INSTALL 2 motors close to each other (head to head) as electronic interference may affect operation Construction Cable Fitted with Molex Plug

36 Motorisation Installation Guidelines - Motorised Blinds Cable Entry 80mm Connected Molex Plugs & Safety Cover Drill 30mm Minimum dia. hole - 80mm from corner, offset hole to the window side so cable is clear of fabric Push connected Molex plugs & cover up into ceiling cavity

37 Control System Options RTS Transmitters Single Channel Transmitter Multi (11) Channel Transmitter

38 Blind D Blind C Blind D Blind C Motorisation Programming Options Single Remote Programming Example 1. If you use a Single Remote all 4 blinds will operate at the same time. Multi Remote Programming Example 1. If you use a Multi Remote you are able to set UP TO 11 motorised blinds to operate individually, using separate channels. 2. Using a separate (unused) channel to Group all 4 blinds to operate at the same time. Blind A Blind B (Ch 1) Blind A Blind B (Ch 2) One Channel Receiver (Ch 4) (Ch 5) (Ch 3) Group Control Group Control

39 Programming Options Multi Channel Remote to Individually Control 3 Windows INDIVIDUAL CONTROL Channel 1 left hand window Channel 2 centre window Channel 3 right hand window GROUP CONTROL Channel 4 All 3 widows together

40 Motorisation For more Detailed Information on Motorisation Refer Training Module 10.8 Motorisation

41 Product Information Linea Valance Options Option to Fit in Front of Double Brackets Standard PVC extrusion sizes -100mm & 140mm deep Colours options - Cotta & Mist Widths Maximum is 2,900mm Minimum width is 600mm Specify if joiners or extra joint brackets required for longer lengths Specify if extra brackets required for overhangs Specify if LH & RH mitred corners are required & return length Fabric Insert Fabric insert to co-ordinate with the selected blind fabric Fabric butt & corner joins will be visible Measuring Valance Manufactured based on measurements supplied Inside mount : specify if required 10mm wider than the blind Outside mount : specify if returns required & depth of returns

42 Product Information Linea Valance Butt Join Detail

43 Product Information Custom Pelmet Options Option to Fit in Front of Double Brackets Standard sizes are 89mm & 140mm height Pelmet options With top light block & dust cover & without batten for both 89 & 140 deep With top light block & dust cover & with batten for both 89 & 140 deep Widths Maximum is 2,400mm Specify if LH & RH mitred corners are required & return length Fabric Insert Fabric insert to co-ordinate with the selected blind fabric Information Required when Ordering Fabric Pelmet Pelmet style Overall width Overall depth Height Batten colours (if specified) Return length Timber Batten Colours

44 Sales Product Training Contents for Module Roller Blinds Overview Operation & Advantages Roller Blind Specifications Fabrics Fabric Range Important Information Product Information Control System Options Chain Options Bottom Bar Options Motorisation Measuring Guidelines Child Safety Common Problems, Causes & Solutions Summary Knowledge & Learning Assessment Test

45 Measuring Guidelines The Importance of Accurate Information 67% of errors at the quotation stage Mis-measured 27% of errors at the order entry stage Know how your product fits Measure, write down & check measure Write clearly 0, 6 or 9?, 1, 4 or 7 Write any additional instructions

46 Measure drop at 3 points Measuring Guidelines Inside Mount for Blind Fitting Inside the Window Reveal It is industry standard for blinds fitting into the window reveal to sit flush with the front of the reveal. The factory will make the standard deductions for the product type Check the reveal is deep enough to fit the brackets. Use a small step ladder to reach the top of high windows FACTORY STANDARD DEDUCTIONS ROLLER BLINDS Architrave INSIDE MOUNT WIDTH DEDUCTION INSIDE MOUNT DROP DEDUCTION -5mm 0mm WIDTH - Measure neat internal size of reveal Measure at 3 width points - Top, Middle & Bottom USE THE SHORTEST DIMENSION Measure width at 3 points DROP - Measure neat internal size of reveal Measure at 3 width points - Left, Middle & Right USE THE SHORTEST DIMENSION Check there are no protruding window handles/locks etc. to interfere with the blind Note: The blind fabric/skin will be narrower than the bracket to bracket measurement refer to light gap specifications. If the blind is reveal fit there will be light gaps ADVISE YOUR CLIENT

47 Measure drop at 3 points Measuring Guidelines Outside Mount for Blind Fitting onto Architrave Use a small step ladder to reach the top of high windows Architrave FACTORY STANDARD DEDUCTIONS ROLLER BLINDS OUTSIDE MOUNT WIDTH DEDUCTION OUTSIDE MOUNT DROP DEDUCTION WIDTH - Measure outside edge of architrave to outside edge of opposite architrave 0mm 0mm Measure at 3 width points - Top, Middle & Bottom USE THE WIDEST DIMENSION Measure width at 3 points DROP - Measure top of architrave to base of lower architrave or floor Measure at 3 drop points - Left, Middle & Right USE THE SHORTEST DIMENSION Note: The blind fabric/skin will be narrower than the bracket to bracket measurement refer to light gap specifications. Some architrave will be visible on each side of the blind ADVISE YOUR CLIENT

48 Measuring Guidelines Outside Mount for Blind Fitting onto Wall Measure 70mm above opening drop or to top of first brick Measure 50mm past each side of opening width This situation will occur where there is no architrave or when you wish to reduce the amount of window area that will be covered by the stack of the blind WIDTH Measure minimum of 50mm past each side of window opening DROP If fitting blind into plaster or concrete measure minimum of 70mm above window opening to a minimum of 50mm below window opening or the floor If fitting a blind into brick measure from top of first brick to a minimum of 50mm below window opening or to the floor Measure 50mm below opening drop or to floor

49 Measuring Guidelines Multiple Blinds on One Window Use standard measuring principles for INSIDE & OUTSIDE mount Factory will make appropriate deductions for link bracket (refer reference diagrams for information) Align gap with mullion for a better appearance & assist in light blocking. Check windows/doors are closed before measuring to mullion LINK BRACKET Measure & record the blinds from left to right LINK BLINDS (in front of the window mullion or framing) 1. Measure each blind individually right up to each other 2. Write dimensions on paperwork & indicate if blinds are linked 3. Do not measure total width to be covered & divide by No. of blinds Blind widths will not always be the same BUTTING BLINDS (Blinds fitting side by side not using link brackets) 1. Apply the same measuring principles as for the Linked Roller Blind & state on the paperwork that the blinds are Butting together. 1. There will be a gap between the blinds - refer the Side/Light Gap notes in the specification

50 Measuring Guidelines Inside Mount Multiple Blinds on One Window Factory Standard Deductions for Linked Brackets

51 Measuring Guidelines 90 Deg Corner Window Inside Mount

52 Measuring Guidelines 90 Deg Corner Window Outside Mount

53 Measuring Guidelines 135 Deg Bay Window Inside Mount

54 Measuring Guidelines 135 Deg Bay Window Outside Mount

55 Measuring Guidelines 90 Deg Box Bay Window Inside Mount

56 Measuring Guidelines 90 Deg Box Bay Window Outside Mount

57 Measuring Guidelines 90 Deg Corner Window Sample Check Measure Forms for Inside & Outside Mount

58 Measuring Guidelines 135 Deg Bay Window Sample Check Measure Forms for Inside & Outside Mount

59 Measuring Guidelines 90 Deg Box Bay Windows Sample Check Measure Forms for Inside & Outside Mount

60 Measuring Guidelines Roller Blind Light Gaps Reference Information Window Reveal or Bracket to Bracket Width 10mm Min. Light Gap IMPORTANT - Actual Fabric Width is approximately 30mm Less than Window or Bracket to Bracket Width 20mm Min. Light Gap Standard Splined Bottom Bar Width is 25mm Less than Window or Bracket to Bracket Width The fabric width of roller blinds is less then the window opening width due to roller blind mechanism

61 Measuring Guidelines 135 deg & 90 deg Link Brackets Top Fix Reveal Fit Key Dimensions Brackets Do Not Butt

62 Measuring Guidelines 135 deg & 90 deg Link Brackets Internal Corner Reveal Fit Key Dimensions Brackets Do Not Butt

63 Measuring Guidelines 135 deg & 90 deg Link Brackets External Corner Face Fit Key Dimensions Brackets Do Not Butt

64 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

65 Child Safety - Corded Internal Window Coverings Trade Practices Regulations 2010 Children Can Die from Cord Strangulation It is Australian Federal law that we must supply & FIT safety clips & warning labels in accordance with ACCC standards

66 Chain Safety for Roman Blinds Important for Safe Installation & Operation Important for Safe Installation & Operation In the sales process inform each customer of December 2010 ACCC National Safety Standards & our requirement to fit safety labels and for our installer to fit safety cleats. We PROVIDE a warning label on the chain or cord to highlight the risk of strangulation to children. LABELS MUST NOT BE REMOVED FROM CHAINS or CORDS BY INSTALLER CLEAT or CORD GUIDE MUST BE FIXED TO TIMBER OR MASONRY WALL USING 2 SCREWS We INSTALL chain safety cleats to prevent the possibility of a cord forming a loop 220mm or longer at a height of less than 1,600mm above floor level. We MUST USE 2 SCREWS to fix chain safety clip or cleats to the wall or architrave Screws & cleats must remain securely attached when subjected to a force of 70N (7kgf) applied in any direction for 10 seconds. Sales consultant should recommend to keep cots and furniture away from window coverings, cords/chains, to install & use safety devices that remove the cord loop or reduce access to cords

67 Child Safety - Corded Internal Window Coverings Safety Warning Labels Continued Label Fitted on Bottom Bar (at the Back) Warning Label Fitted on Every Internal Custom Blind Product Box)

68 Child Safety Guidelines Leaflet Corded Internal Window Coverings Leaflets printed with your company logo can be ordered for you to use to inform your customers.

69 Child Safety - Corded Internal Window Coverings Trade Practices Regulations 2010

70 WE MUST COMPLY WITH THE LAW 1. Warning label on package 2. Warning label attached to cord or chain must NOT be removed by installer 3. Installation instructions for cord safety requirements MUST be left with the customer. 4. Cord guide designed to meet standards Must be fixed with two (2) screws into timber or masonry walls.

71 Sample Safety Induction Document - Duty of Care This Duty of Care document is used by other purchasers of internal corded window coverings, at the completion of safety induction training, for sales consultants & installers. All staff involved in the process to supply corded internal window coverings need to inform & educate all customers of our companies & their own responsibilities to work together to minimise the risks to small children.

72 Sales Product Training Contents for Module 1 - Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

73 Common Problems, Causes & Solutions Problem Possible Cause Possible Solution Blinds too wide & installer can t fit in reveal Common problem in units with rendered walls Measure top of window reveal to check if narrower Blind 6mm too short Handwriting not clear Print dimensions clearly on quote pad Bottom bar too wide Catching skirting board or wall tiles at bottom of the wall Centre light gaps does not line up with window frame/mullions Average of total width divided by 2 Measure width of each blind individually To much light gap down sides of a face fit blind Installed reverse roll Specify standard roll if block out backing is the same colour Blinds hit window & door handles Blinds specified standard roll Reverse roll blinds to clear door handles Bedroom window light gaps Customer sensitive to light gaps Recommend flush fitting Roman blinds or curtains

74 Sales Product Training Contents for Module Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Chain Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

75 Roller Blinds Review of This Modules Key Issues Innovative Solutions to Add Value for your Customer Always assess customers budget/decorator goals Custom blind not ready made blind allows for a wide range of solutions Types of fabrics & wide range fabrics available in different widths Wide range of operating systems Manual chain drive Linked systems independent, dependant, 90 deg & 135 deg Double brackets Wire guided One touch raise Cassette Motorized 2 types available: MotorMAX & MotorMATE Motorized programming options Measuring guidelines for different types of windows Child Safety & ACCC legislation - very important where there are small children in homes Common problems

76 Sales Product Training Contents for Module 1 - Roller Blinds 1. Overview Operation & Advantages Roller Blind Specifications 2. Fabrics Fabric Range Important Information 3. Product Information Control System Options Chain Options Bottom Bar Options Motorisation 4. Measuring Guidelines 5. Child Safety 6. Common Problems, Causes & Solutions 7. Summary 8. Knowledge & Learning Assessment Test

77 Knowledge & Learning Assessment Test Certificate of Achievement Please answer the 20 questions on your test paper 10 mins. allowed When you complete answering the questions we will review the answers together as follows; 1. Exchange completed test papers with a colleague & mark each others. 2. Add up the number of questions answered correctly & divide by 20 to work out the score on the test paper. 3. Return marked papers to me after we finish checking the results.