Section 1 Serious Games as a Tool of Change

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1 Table of Contents Preface...xlviii Acknowledgment...lvi Volume 1 Section 1 Serious Games as a Tool of Change Chapter 1 Innovation Gaming: An Immersive Experience Environment Enabling Co-Creation... 1 Marc Pallot, Centre for Concurrent Enterprise, Nottingham University Business School, UK Céline Le Marc, Arts et Metiers ParisTech, LAMPA, France Simon Richir, Arts et Metiers ParisTech, LAMPA, France Colin Schmidt, Le Mans University, France Jean-Pierre Mathieu, AUDENCIA Nantes, France Chapter 2 Applications of Serious Games in Geovisualization Alexandra Diehl, Universidad de Buenos Aires, Argentina Claudio Delrieux, Universidad Nacional del Sur, Argentina Chapter 3 Serious Gaming Supporting Competence Development in Sustainable Manufacturing Heiko Duin, BIBA Bremer Institut für Produktion und Logistik GmbH, Germany Gregor Cerinšek, Institute for Innovation and Development of University of Ljubljana (IRI UL), Slovenia Manuel Fradinho, The Foundation for Scientific and Industrial Research at the Norwegian Institute of Technology (SINTEF), Norway Marco Taisch, Politechnico di Milano, Italy

2 Chapter 4 Cyber Defense Competitions as Learning Tools: Serious Applications for. Information Warfare Games Julie A. Rursch, Iowa State University, USA Doug Jacobson, Iowa State University, USA Chapter 5 Design and Evaluation of Tamhattan: A Multimodal Game Promoting Awareness. of Health in a Social and Positive Way Roope Raisamo, University of Tampere, Finland Sari Walldén, University of Tampere, Finland Katja Suhonen, Tampere University of Technology, Finland Kalle Myllymaa, University of Tampere, Finland Susanna Raisamo, University of Tampere, Finland Kimmo Vänni, Tampere University of Applied Sciences, Finland Chapter 6 Game4Manager: More than Virtual Managers José Neto, CITEVE Textile Technology Centre, Portugal Paulo Mendes, CITEVE Textile Technology Centre, Portugal Chapter 7 Using Serious Games for Collecting and Modeling Human Procurement Decisions. in a Supply Chain Context Souleiman Naciri, Laboratory for Production Management and Processes, Ecole Polytechnique Fédérale de Lausanne, Switzerland Min-Jung Yoo, Laboratory for Production Management and Processes, Ecole Polytechnique Fédérale de Lausanne, Switzerland Rémy Glardon, Laboratory for Production Management and Processes, Ecole Polytechnique Fédérale de Lausanne, Switzerland Chapter 8 Authoring Tools for Edutainment Environments to Design Active Learning Activities Gilberto Huesca, Tecnológico de Monterrey, Campus Cd. de México, Mexico Julieta Noguez, Tecnológico de Monterrey, Campus Cd. de México, Mexico Chapter 9 An Overview on the Use of Serious Games in the Military Industry and Health Jorge Brandão, Portuguese Catholics University, Portugal Tiago Ferreira, Portuguese Catholics University, Portugal Vítor Carvalho, University of Minho and Polytechnic Institute of Cávado and Ave, Portugal

3 Chapter 10 PLAYER: A European Challenge Game to Discover Young Entrepreneurs Pedro Neves, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Ricardo Rodrigues Nunes, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Jorge Lima, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Paulo Martins, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Hugo Paredes, University of Trás-os-Montes e Alto Douro (UTAD), Portugal João Varajão, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Leonel Morgado, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Ramiro Gonçalves, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Benjamim Fonseca, University of Trás-os-Montes e Alto Douro (UTAD), Portugal Robert Sanders, European BIC Network (EBN), Belgium Vera Barracho, European BIC Network, Belgium & University of Maribor / IRP, Slovenia Matej Rus, University of Maribor / IRP, Slovenia Martin Rahe, Escuela de Alta Dirección y Administración (EADA), Spain Andre Mostert, University of East London, UK João Carvalho, Centro de Inovação Empresarial da Beira Interior (CIEBI), Portugal Isabel Duarte, Centro de Inovação Empresarial da Beira Interior (CIEBI), Portugal Chapter 11 Playing with Design: The Universality of Design in Game Development Pedro Mota Teixeira, Polytechnic Institute of Cávado and Ave, Portugal Maria João Félix, Polytechnic Institute of Cávado and Ave, Portugal Paula Tavares, Polytechnic Institute of Cávado and Ave, Portugal Chapter 12 eriskgame: A Persistent Browser-Based Game for Supporting Project-Based. Learning in the Risk Management Context Túlio Acácio Bandeira Galvão, Rural Federal University of the Semi-Arid UFERSA, Brazil Francisco Milton Mendes Neto, Rural Federal University of the Semi-Arid UFERSA, Brazil Mara Franklin Bonates, Rural Federal University of the Semi-Arid UFERSA, Brazil Chapter 13 Virtual Worlds Innovation with Open Wonderland Fábio Alexandre Caravieri Modesto, Federal Institute of Science, Technology and Education of São Paulo-Campus Salto, Brazil Section 2 Technological Aspects of Serious Games Chapter 14 Serious Lessons from the Commercial Games Industry Dave Beaudoin, Michigan State University, USA

4 Chapter 15 Crossing the Chasm: Hurdles to Acceptance and Success of Serious Games Theresa M. Vitolo, Gannon University, USA Chapter 16 Security Issues in Massively Multiplayer Online Games Rui Costa Cardoso, Instituto de Telecomunicações, University of Beira Interior, Portugal Abel Gomes, Instituto de Telecomunicações, University of Beira Interior, Portugal Chapter 17 Serious Games and Virtual Reality for Education, Training and Health Ronei Marcos de Moares, Laboratory of Technologies for Virtual Teaching and Statistics (LabTEVE), CCEN, Federal University of Paraíba, Brazil Liliane S. Machado, Laboratory of Technologies for Virtual Teaching and Statistics (LabTEVE), CCEN, Federal University of Paraíba, Brazil, Fátima de Lourdes dos Santos Nunes, University of São Paulo, Brazil Rosa Maria Esteves Moreira da Costa, Institute of Mathematics and Statistics UERJ, Brazil Chapter 18 Serious Game Framework for Design of Medical Applications Yingxiao Xu, CETI, The Ohio State University, USA & Fudan University, China Jay Ramanathan, CETI, The Ohio State University, USA Rajiv Ramnath, CETI, The Ohio State University, USA Section 3 Psychological and Social Effects Chapter 19 Articulating the Paradigm Shift: Serious Games for Psychological Healing. of the Collective Persona Stephen Brock Schafer, Digipen Institute of Technology, USA Chapter 20 Norms, Practices, and Rules of Virtual Community of Online Gamers: Applying the Institutional Theoretical Lens Shafiz Affendi Mohd Yusof, University of Wollongong in Dubai, UAE & University Utara Malaysia, Malaysia Chapter 21 Online Playability: The Social Dimension to the Virtual World Ricardo Gouveia Rodrigues, NECE University of Beira Interior, Portugal Paulo Gonçalves Pinheiro, NECE University of Beira Interior, Portugal José Barbosa, Instituto da Segurança Social Centro Distrital de Aveiro, Portugal

5 Chapter 22 Serious Games in Speech Therapy Tobolcea Iolanda, Alexandra Ioan Cuza University of Iasi, Romania Danubianu Mirela, Universitatea Ştefan cel Mare din Suceava, Romania Section 4 Applications in Business Chapter 23 The Business of Collaborating: Designing and Implementing a Group. Decision-Making Scenario Using the TeamMATE Collaborative Computer Game Daniel I. Thomas, Griffith University, Australia Ljubo B. Vlacic, Griffith University, Australia Chapter 24 Capturing Tacit Knowledge within Business Simulation Games Meira Levy, Shenkar College of Engineering and Design, Israel Nava Pliskin, Ben-Gurion University of the Negev, Israel Chapter 25 The QUARTIC Process Model to Support Serious Games Development for Contextualized Competence-Based Learning and Assessment Ben Cowley, Center for Knowledge and Innovation Research CKIR, Finland Michael Bedek, Claudia Ribeiro, INESC-ID, Portugal Tuija Heikura, Center for Knowledge and Innovation Research CKIR, Aalto University, Finland Sobah Abbas Petersen, SINTEF Technology and Society, Norway Chapter 26 Play or Vote: Matching games as New Approach for Design Evaluation in Innovation Contests Jörg B. A. Haller, University of Erlangen-Nuremberg, Germany Katja Hutter, University of Innsbruck, Austria Johann Füller, University of Innsbruck, Austria Kathrin M. Möslein, University of Erlangen-Nuremberg, Germany Chapter 27 Serious Games in Business Silke Balzert, IWi at DFKI, Saarland University, Germany Lucia Pannese, imaginary srl, Italy Marie-Therese Walter, IWi at DFKI, Saarland University, Germany Peter Loos, IWi at DFKI, Saarland University, Germany

6 Chapter 28 Serious Games: Issues and Challenges for Teaching and Training Chien Yu, Mississippi State University, USA Jeng-Yang Wu, Mississippi State University, USA Aliesha Johnson, Mississippi State University, USA Chapter 29 Wargaming for Business, Non-Profit, and Government Strategy Development Micah May, New York Public Library, USA Timothy Smith, Competitive Simulations, Inc., USA Chapter 30 Serious Games for Serious Business: Improving Management Processes Paulo Correia, Instituto Superior Manuel Teixeira Gomes / GAME ISMAT, Portugal Paulo Carrasco, Escola Superior de Gestão, Hotelaria e Turismo, Universidade do Algarve / GAME ISMAT, Portugal Chapter 31 Exploring Serious Games from Service Science Perspective Albena Antonova, Sofia University, Bulgaria Volume 2 Section 5 Applications in Education Chapter 32 Game-Based Learning: A Review on the Effectiveness of Educational Games Sylke Vandercruysse, Katholieke Universiteit Leuven, Belgium Mieke Vandewaetere, Katholieke Universiteit Leuven, Belgium Geraldine Clarebout, Katholieke Universiteit Leuven, Belgium Chapter 33 Geo@NET in the Context of the Platform of Assisted Learning from. Aveiro University, Portugal Elisabete Peixoto, University of Aveiro, Campus Universitário de Santiago, Portugal Estela Martins, University of Aveiro, Campus Universitário de Santiago, Portugal António Batel Anjo, University of Aveiro, Campus Universitário de Santiago, Portugal Alexandre Silva, University of Aveiro, Campus Universitário de Santiago, Portugal

7 Chapter 34 Serious Games Applied to Project Management Teaching André Raabe, UNIVALI, Brazil Eliana Santos, UNIVALI, Brazil Lauriana Paludo, UNIVALI, Brazil Fabiane Benitti, UNIVALI, Brazil Chapter 35 The Use of a Business Simulation Game in a Management Course Hélder Fanha Martins, Lisbon Polytechnic Institute - Lisbon School of Accounting and Administration (ISCAL), Portugal Chapter 36 Serious Games for Exhibition Contexts: Limitations and Design Decisions Ulrike Erb, University of Applied Sciences Bremerhaven, Germany Leonardo Moura de Araújo, University of Applied Sciences Bremerhaven, Germany Luise Klein, University of Applied Sciences Bremerhaven, Germany Anke Königschulte, University of Applied Sciences Bremerhaven, Germany Nora Simonow, University of Applied Sciences Bremerhaven, Germany Chapter 37 Brazilian Occupational Therapy Perspective about Digital Games as an. Inclusive Resource to Disabled People in Schools Suzana Rocha Siqueira, Special Needs Healthcare Institution (FAENOL) of Nova Lima City, Brazil Eliane Cristina de Freitas Rocha, Pontifícia Universidade Católica de Minas Gerais, Brazil Marcelo Souza Nery, Pontifícia Universidade Católica de Minas Gerais, Brazil Chapter 38 The Three Dimensions of Flexibility in the GameTel Project Roberto Perez-Rodriguez, University of Vigo, Spain Jorge Fontenla-Gonzalez, University of Vigo, Spain Manuel Caeiro-Rodriguez, University of Vigo, Spain Chapter 39 Using Games for Primary School: Assessing its Use with Flow Experience Steven Lopes Abrantes, Polytechnic Institute of Viseu, Portugal Luis Borges Gouveia, University Fernando Pessoa, Portugal Chapter 40 21st Century Learning: The Role of Serious Games Jesus H. Trespalacios, New Mexico State University, USA Barbara Chamberlin, New Mexico State University, USA

8 Chapter 41 Virtual Reality Simulations: Teaching Interpersonal and Clinical Judgments. Skills to Healthcare Practitioners Michelle Aebersold, University of Michigan School of Nursing, USA Dana Tschannen, University of Michigan School of Nursing, USA Chapter 42 Beyond the Technological Dimension of Edutainment: An Evaluation Framework. with a Curricular Perspective Carlos Rodríguez-Hoyos, University of Cantabria, Spain Maria João Gomes, University of Minho, Portugal Chapter 43 Social Studies Education Game Development as an Undergraduate Immersive. Learning Experience Paul Gestwicki, Ball State University, USA Ronald Morris, Ball State University, USA Chapter 44 Business Interactive Game Business Interactive Game (BIG): An Innovative Game to Support Enterprise Management Training Habib Sedehi, Rome University La Sapienza, Italy Federico Baleani, Access Point Coop., Italy Chapter 45 Criteria of Development of Adaptive Didactic Games for People with Intellectual Disability Eduardo César Contreras Delgado, Universidad Autónoma de Coahuila, México Isis Ivette Contreras González, Universidad Autónoma de Coahuila, México Chapter 46 Motivational and Cognitive Aspects of Applying Educational Games as a Learning Tool Miroslav Minović, University of Belgrade, Serbia Miloš Milovanović, University of Belgrade, Serbia Ivana Kovačević, University of Belgrade, Serbia Jelena Minović, Institute of Economic Sciences, Serbia Dušan Starčević, University of Belgrade, Serbia Chapter 47 The In-Depth Science of the Tic-Tac-Toe Game Mário António Ramalho, Technical University of Lisbon (TULisbon), Portugal

9 Chapter 48 Exploring the Educational Power of Serious Games: A Review of Literature Carlos Rodríguez-Hoyos, University of Cantabria, Spain Maria João Gomes, University of Minho, Portugal Chapter 49 Challenges of Serious Games for Improving Students Management Skills. on Decision Making Jannicke Baalsrud Hauge, BIBA Bremer Institut für Produktion und Logistik GmbH, Germany Gabriele Hoeborn, Universität Wuppertal-IZ3, Germany Jennifer Bredtmann, Universität Wuppertal-IZ3, Germany Chapter 50 Stalin s Dilemma:Design, Development, and Employment of a College Level. Historical Computer Game Edward Bever, State University of New York, College at Old Westbury Chapter 51 Immersion, Narrative, and Replayability as the Motivational and Attractiveness. Factors in Serious Games Pollyana Notargiacomo Mustaro, Universidade Presbiteriana Mackenzie, Brazil Raphael Leal Mendonça, Universidade Presbiteriana Mackenzie, Brazil Chapter 52 Using Serious Games and Building Models: Two Complementary Steps in the. Learning Process Jose M. Sarriegi, Tecnun (University of Navarra), Spain Alberto Conde, NEM Solutions, Spain &Tecnun (University of Navarra), Spain Section 6 Applications in Research and Development Chapter 53 Human Computation: A New Aspect of Serious Games Markus Krause, University of Bremen, Germany Jan Smeddinck, University of Bremen, Germany Chapter 54 Employing Co-Design in the Video Game Design Process Greg Walsh, University of Maryland, USA

10 Chapter 55 A Taxonomy and a Proposal for a Classification of Serious Games Stefania Barca, Sapienza Università di Roma, Italy Brunella Botte, Sapienza Università di Roma, Italy Giada Marinensi, Sapienza Università di Roma, Italy Claudia Matera, Sapienza Università di Roma, Italy Carlo Maria Medaglia, Sapienza Università di Roma, Italy Chapter 56 Using an Agent-Based Behavior Modeling for Finding Humanitarian Relief Center. Location in an Earthquake Zone Numan Celebi, Istanbul University, Turkey Section 7 Applications to Defense Chapter 57 Quantification of Game AI Performance for Junior Leadership Training. in the Defence Domain Michael Barlow, The University of New South Wales at the Australian Defence Force Academy, Australia Edward Rowlands, Australian Defence Simulation Office, Australia Chapter 58 The Use of Computer Games in Military Training by the British Army John Curry, Bath College, UK Tom Mouat, SO2 DS Modelling & Simulation, UK & Defence Academy of the United Kingdom, UK Chapter 59 The Use of Digital Games to Stimulate Behaviors Paulo David da Silva Simões, Instituto Politécnico do Cávado e do Ave, Portugal Cláudio Gabriel Inácio Ferreira, Instituto Politécnico do Cávado e do Ave, Portugal

11 Section 8 Applications to e-health and Health Care Chapter 60 Games Improving Disorders of Attention Deficit and Hyperactivity Andreia Espírito Santo, Polytechnic Institute of Leiria, Portugal Rui Rijo, Polytechnic Institute of Leiria, Portugal & Institute for Systems and Computers Engineering at Coimbra, Portugal João Monteiro, Polytechnic Institute of Leiria, Portugal Inês Henriques, Polytechnic Institute of Leiria, Portugal Ana Matos, Polytechnic Institute of Leiria, Portugal Carina Rito, Polytechnic Institute of Leiria, Portugal Paulo Costa, Serviço de Pediatria do Hospital de Santo André, Portugal Luís Marcelino, Polytechnic Institute of Leiria, Portugal Chapter 61 An Overview on the Use of Serious Games in Physical Therapy and Rehabilitation Tiago Martins, University of Minho, Portugal Vítor Carvalho, University of Minho, Portugal & Polytechnic Institute of Cávado and Ave, Portugal Filomena Soares, University of Minho, Portugal Chapter 62 New Forms of Interaction in Serious Games for Rehabilitation Paula Alexandra Rego, Instituto Politécnico de Viana do Castelo, Portugal & Laboratório de Inteligência Artificial e Ciência de Computadores, Portugal Pedro Miguel Moreira, Instituto Politécnico de Viana do Castelo, Portugal & Laboratório de Inteligência Artificial e Ciência de Computadores, Portugal Luís Paulo Reis, University of Porto, Portugal & Laboratório de Inteligência Artificial e Ciência de Computadores, Portugal Chapter 63 Interactive Games with Robotic and Augmented Reality Technology in Cognitive and Motor Rehabilitation Ana Belén Naranjo-Saucedo, Virgen del Rocio University Hospital, Spain Cristina Suárez-Mejías, Virgen del Rocio University Hospital, Spain Carlos L. Parra-Calderón, Virgen del Rocio University Hospital, Spain Ester González-Aguado, Fundació Privada Sant Antoni Abat, Spain Frida Böckel-Martínez, Fundació Privada Sant Antoni Abat, Spain Antoni Yuste-Marco, Fundació Privada Sant Antoni Abat, Spain Pablo Bustos, University of Extremadura, Spain Luis Manso, University of Extremadura, Spain Pilar Bachiller, University of Extremadura, Spain Sergi Plana, m-bot Solutions SL, Spain Jose M Diaz, m-bot Solutions SL, Spain

12 Ricardo Bonache, m-bot Solutions SL, Spain Adriá Marcos, m-bot Solutions SL, Spain Compilation of References About the Contributors Index

Improving Organizational. Effectiveness with. Enterprise Information. Systems. Joäo Eduardo Varajäo University of Minho, Portugal

Improving Organizational. Effectiveness with. Enterprise Information. Systems. Joäo Eduardo Varajäo University of Minho, Portugal Improving Organizational Effectiveness with Enterprise Information Systems Joäo Eduardo Varajäo University of Minho, Portugal Maria Manuela Cruz-Cunha Po/ytechnic Institute ofcävado and Ave, Portugal Ricardo