ISO Class 1. Skokie Fire Department 2011 Annual Report
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1 Skokie Fire Department 2011 Annual Report Service Commitments Desire to Serve Courage to Act Ability to Perform ISO Class 1 Table of Contents Administration 2 Personnel 3 Operations 4 Fire Prevention Code Enforcement Public Education 7 Emergency Medical 8 Support Services 9 6 Mission Statement We, the members of the Skokie Fire Department, are dedicated professionals committed to safely serving our community by protecting life, property and the environment through prevention, education and emergency services. Special Teams 10 Training 11 Accomplishments/Goals 14 Values Respect - Accountability - Honesty - Cooperation Personnel Modifications Summary 15
2 Page 2 Administrative Message We are proud to present this annual report, which provides a summary of fire department activities for the year Through the dedicated effort of all members of our organization, the Skokie Fire Department continues to fulfill its mission of serving our community by protecting life, property and the environment through prevention, education and emergency services. In 2011, fire department responses increased 3.12% from 2010, which had 7,777 responses, to a total of 8,020 calls for service or an increase of 4.83% over the past five year average calls for service, which was 7,650. Responses for emergency medical services represented 62% of our alarm activity in 2011 or 4,968 responses, this percentage equaled the 2010 percentage, which was 61.83%. As we enter our 131st year of service to the community, our department will strive to build on our accomplishments and exemplify the honor, pride and history that is the foundation of this organization. Hallmarks of Success Training Dedication Experience Proper Equipment Teamwork The following points highlight priorities of this organization: Continue to provide the highest level of emergency service possible. Seek and find opportunities to better serve citizens. Look for nontraditional roles for the department. Tailor programs for citizens based on need. Invest in training opportunities. Be flexible, recognizing that one size does not fit all. The department s administration is committed to providing leadership and direction to continue to meet the expectations of the community. Our aim is excellence while fulfilling the priorities of the community and the department. We are our Accomplishments The Skokie Fire Department is a full service agency that is accredited by the Commission on Fire Accreditation International and holds an enviable ISO Class 1 rating. The department provides fire suppression, paramedic services, code enforcement, plan review, rescue services, hazardous materials response, life safety education, fire investigation and disaster management for Village residents. The department strives to deliver the highest level of emergency response with the greatest margin of safety for the firefighters in the most fiscally responsible manner. The 108 shift firefighters, paramedics and officers operate from three stations with 3 engines, 2 trucks, 3 ambulances, 1 rescue, 1 squad and an incident command vehicle.
3 Skokie Fire Department Page 3 Personnel The proficient staff of the Skokie Fire Department are at all times ready to meet the challenge of the varied tasks associated with this profession. With an average of just under 17 years of service associated with an average age of 44, our diversity in experience ensures a balance of appropriate performance now and continuity of performance in the future. Years of Service No. of Members Age No. of Members 1-5 Years Years Years Years Years Years 11 Over 30 Years 2 Average Years Years Years Years Years Years 29 Over 50 Years 25 Average Age 44 Highly trained and dedicated personnel make the difference - protecting and serving the community 24-hours a day Personnel / Risk Management Injuries By Activity 5 Year Average 2011 Injuries By Treatment 5 Year Average 2011 Total Fire Incidents EMS Incidents Training Station Duties Total No Medical Attention Treated - Returned to Work Treated - Set Home Hospitalized 0 0
4 Page 4 Operations Division We are considered an All Risk Fire Department and the Operations Division has overall responsibility for providing the highest level of quality emergency services to Village of Skokie residents and visitors. This is accomplished by coordinating the efforts of multiple aspects of the department to ensure seamless operations in emergency activity. The Operations Division is responsible for training and evaluation of personnel, tools and equipment, apparatus, buildings and grounds, fire prevention and public education. The Operations Division is charged with the responsibility of providing prompt and efficient emergency response to fires, hazardous conditions, rescues, illnesses, or any other conditions where the health, safety, and welfare of the public is in peril. Proficient and appropriate results require interaction with other Village departments, local businesses and cooperation with regional public safety agencies. This type of interface necessitates ongoing pre-incident coordination, which is part of the day-to-day activity of the Operations Division. Response By Type 5 Year Average 2011 Response By Station 5 Year Average 2011 Total 7,650 8,020 Fire Incidents 2,750 3,052 EMS Incidents 4,900 4,968 Station 16 2,077 2,103 Station 17 2,111 2,123 Station18 3,414 3,794 Response Data 5 Year Average 2011 Total Number of Incidents 7,650 8,020 Average Number of Incidents Per Day Our goal is to exceed expectations and provide citizens with the best service possible Average Emergency Turnout Time 1:04 1:03 Average Non-Emergency Turnout Time 1:23 1:18 Average Emergency Response Time 3:49 3:53 Average Non-Emergency Response Time 4:53 4:39 Average Emergency Total Incident Time 29:34:48 27:36:00 Average Non-Emergency Total Incident Time 14:48 14:43 Response times are in minutes and seconds Turnout Time: The time stamped and calculated by the Computer Aided Dispatch (CAD) between the initial dispatch of an assignment to report of the first initial enroute apparatus. Response Time: The time stamped and calculated by CAD between the turnout time and the first apparatus reporting on the scene. Total Incident Time: The time stamped and calculated by CAD between the initial turnout time and the completion of the assignment.
5 Skokie Fire Department Page 5 Response Statistics Census Tract Number of Incidents 2011 Apparatus Response (Emergency Responses) Percentage % % % % % % % % % % % % Mutual Aid % Amb 16 Amb 17 Amb 18 Bat 16 Eng 16 Eng 17 Eng 18 Res. 17 Sqd 18 Trk 16 Trk 18 5 Year Average 1,856 1,690 2,576 1,306 2,052 1,901 2, ,427 1,205 1, ,920 1,791 2,801 1,198 2,069 1,939 2, ,458 1,149 1,631 Operations Division / Fire Loss Fire Loss 5 Year Average 2011 Loss to Fire $1,697,478 $1,463,937 Loss Per Capita $26.20 $22.60
6 Page 6 Fire Prevention / Code Enforcement The Fire Prevention Bureau annually conducts a commercial inspection program. Through inspection, plan review and code enforcement the goals of the program are to maintain a safe living, shopping, and work environment for the residents, employees and patrons of the Village. The program also provides for the collection of current building and property information to support efficient and safe emergency response and timely interaction with building occupants and/or owners during emergency operations. The expertise necessary to support these goals are maintained with membership in the National Fire Protection Association, National Fire Sprinkler Association, Illinois Fire Safety Alliance and Illinois Fire Inspectors Association. Fire Prevention Inspectors participate in continuing education classes and seminars in order to maintain their expertise with the codes and trends in fire protection and public safety education. The Inspection and Code Enforcement Process Identifies Fire and Life Safety Hazards The Fire Prevention Bureau is an equal partner with other Village Departments to ensure that proper construction practices are enforced in all residential and commercial structures. Frequently the Fire Prevention Bureau investigates fire and building code violations along with Village building, electrical, mechanical, and health inspectors. Additionally, the Fire Prevention Bureau and Village Water Department annually test and maintain all fire hydrants and plan for future water main replacement. Activity 5 Year Average 2011 Inspections 3,152 3,641 Re-Inspections Violations Citations Plan Reviews Residential Sprinklers Fire Investigations Public Education Activities/Events Misc. Investigations
7 Skokie Fire Department Page 7 Public Education The Skokie Fire Department strives to provide a full spectrum of Public Education programs tailored to meet the needs of the Village. Public Education and interaction with our citizens provides an opportunity to stress the importance of fire and life safety. These contacts allow personnel an opportunity to explain the many programs offered by the Department and to provide familiarity with our Emergency Operations. The Skokie Fire Department works with community groups, schools, businesses and other Village agencies. By offering quality programs, we will provide increased knowledge of fire prevention and life safety issues in an effort to reduce the loss of life, injury and the destruction of property. The Department offers various programs throughout the year: CPR/AED Training Business Evacuation Training Fire Extinguisher Training School Programs Juvenile Firesetter Intervention Senior Groups Programs Activity 5 Year Average 2011 School Programs Fire Drills Public Education Comes in Many Forms and is Provided in Many Ways to Meet the Needs of the Community Disaster Planning Juvenile Intervention 11 7 Pre-School Programs Business Presentations Senior and Nursing Station Tours Engine Requests Block Parties CPR Classes Misc Public Education 23 7 Total No. of Contacts 26,885 24,230
8 Page 8 Emergency Medical Services (EMS) In 2011, the Skokie Fire Department responded to 4,968 Emergency Medical Service (EMS) and Rescue incidents. During these incidents, 5,583 patients were attended to, with 4,090 of them being transported to area hospitals. Additionally, service was provided 462 times for invalid or occupant assists. All firefighters are licensed by the Illinois Department of Public Health as either an EMT-Basic or EMT-Paramedic, providing emergency medical care to the citizens and visitors of the Village of Skokie. The department is part of the St. Francis Hospital Emergency Medical Services System. The system ensures that paramedics are properly trained, and that victims of injury or illness are assessed, treated and transported to local Emergency Room Departments in a timely manner. Over the last year, the department purchased one additional heart monitor/pacer/ defibrillator that can acquire a 12-lead electrocardiogram (ECG) and transmit this data to the Emergency Department. All ambulances are now fully equipped with this equipment that allows the Emergency Department to view the ECG, analyze it and activate the Cardiac Catheter Lab before our arrival at the hospital. Two firefighters successfully completed the St. Francis Hospital Paramedic Program and were licensed by the Illinois Department of Public Health as EMT-Paramedics. Our Emergency Medical Services (EMS) System is a comprehensive network of personnel, equipment and resources with a purpose of delivering aid and emergency medical care to the community. Summary of EMS Activity 5 Year Average 2011 Ambulance Responses 4,886 4,968 Patients 5,427 5,583 Transport 3,873 4,090 Non Transport 1,554 1,493 Invalid/Occupant Assists Average Responses / Day (Including Invalid/Occupant Assists) Nature of Call 3 Year Average 2011 Cardiac Medical 2,814 3,023 Trauma 1,462 1,381 Service Refusal 1,472 1,493 The method of determining Nature of Call was modified in 2008 and therefore the comparison average is for 3 years rather than 5 years.
9 Skokie Fire Department Page 9 Support Services Major Apparatus Ambulances Amb Med Tec Amb Med Tec Amb Horton Amb 17R Med Tec Pumper / Squads Rescue Pierce Squad Pierce Squad 17R Lavergne Facilities Pumper Engines Eng Pierce Eng Pierce Eng Pierce Eng 16R Pierce Aerial Apparatus Tower Pierce Truck Pierce The Support Services Division of the Fire Department is charged with oversight for maintenance and repair of all vehicles, facilities, equipment and supplies; activities include: The procurement of equipment, materials and supplies to support department operations. Coordination of maintenance and repair at Fire Department facilities Vehicle fleet maintenance consisting of 16 emergency response specialized apparatus and miscellaneous support vehicles. Research and testing of equipment, concepts and practices to support our efficient and safe operation Maintenance of records, reports and inventories to support operations Station 16 Station 17 Station 18 Headquarters 7424 Niles Center Road Engine 16 - Tower 16 Ambulance 16 - Battalion 16 Training Facility 8157 Central Park Engine 17 - Rescue 17 Ambulance 17 Equipment Maintenance 9024 Gross Point Engine 18 - Truck 18 Squad 18 - Ambulance 18 Apparatus and Station Numbers are Based on Regional Mutual Aid Assignment
10 Page 10 Special Teams Hazardous Materials Team - specializes in leaks, spills, fires and other unusual incidents involving explosives, corrosives, fuels, radiation and other compounds and chemicals. Technical Rescue Team - responds to rescue incidents where people are trapped in confined spaces, below-grade, collapsed structures and difficult above ground situations. Fire Investigation Team - determines fire cause and origin, whether accidental or incendiary, in order to lessen injuries and death to civilians and firefighters and to reduce property loss. Skokie special teams are part of the regional mutual aid system, they train and respond with other similar teams from other departments for incidents on a regional basis. Honor Guard The mission of the Skokie Fire Department Local 3033 Honor Guard is to serve as representatives of the Department at formal occasions as directed by the Fire Chief, participate in parades and civic functions, as well as attend funerals and memorials of fallen firefighters. The Honor Guard projects a positive image of the Department and its members by honoring fallen firefighters, their families, and Department members, past and present. Skokie Fire Department Local 3033 Honor Guard Members Lt Leo Riley* FF William Gendel* FF David Nellessen Lt Kathleen Furgala FF Joseph Winkelman* FF Christopher Kenneally Lt Thomas Doran* FF Steven Kosmella * FF Craig Nordin FF Jeffrey Rudolph* FF Christopher Vrshek FF Hernando Zavala FF Joseph Pryst* FF Kendall Wilson* FF Dennis Selzer FF David Norris * Associated Firefighters of Illinois State Honor Guard Members
11 Skokie Fire Department Page 11 Training The Skokie Fire Department maintains an extensive training program to ensure that all personnel are able to complete their essential job functions. Each employee achieves specific training objectives, and obtains required levels of certification through the Illinois Office of the State Fire Marshal. Most importantly, all personnel are trained to safely and effectively perform the critical tasks required of a fire service professional. The training and education of fire department personnel begins the first day of employment and continues until retirement. As employees progress through their careers, individual skills are developed, as well as the teamwork, continuity, and knowledge necessary to ensure efficient and safe operations of each fire company. Training objectives are identified and support materials are provided in monthly packets for company officers to utilize for training on specific topics. Delivery of materials via the training bulletin Stacked Tips, promotes consistency and versatility among all three shifts and stations. The training program addresses basic and advanced firefighting skills, emergency vehicle operations, emergency medical service, fire prevention and education, specialized disciplines, and officer development. Personnel seeking promotion attend Fire Officer Certification courses to prepare them for supervisory positions, enhancing communications, management, and leadership abilities, and developing knowledge for strategic and tactical incident scene operations. The Training Division successfully achieved planned objectives for Employees averaged more than the required 260 hours of training for the year on a wide range of subjects. Company Officers, Training Liaisons and members of the Training Work Group contributed significantly to the successful administration and implementation of the Department s training program. Summary of Training Hours By Activity 5 Year Average 2011 Number of Sworn Members Avg. Annual Hrs. of Training/Sworn Member Emergency Medical Services 4,283 4,094 Fire Apparatus Engineer 2,222 2,855 Firefighter II / Basic 10,346 8,902 Firefighter III / Advanced 7,323 6,289 Hazardous Materials 1,233 1,220 Technical Rescue 1,619 2,226 Officer Development 2,460 2,675 Other / Miscellaneous 2,636 1,579 Total 32,121 29,840 "We don't train until we get it right, we train until we can't get it wrong."
12 Page 12 Affiliate and Support Agencies Northeastern Illinois Public Safety Training Academy The Northeastern Illinois Public Safety Training Academy (NIPSTA) is an intergovernmental agency comprised of municipalities, fire protection districts, and other organizations located in the Chicago metropolitan area that have combined energies and resources to create a regional, public safety training facility. The mission of NIPSTA is to develop and provide high quality, cost-efficient educational programs that address the training requirements of fire, police, EMS, public works, hazardous material, and disaster response personnel. Located in Glenview, Illinois, NIPSTA was made possible following the 1993 announcement of the closure of the 1,100-acre Glenview Naval Air Station. A significant amount of planning and research was performed during an exhaustive NIPSTA Feasibility Study, which was supported by 26 units of local government in Cook County and Lake County. The Village of Skokie is a founding member of NIPSTA and was instrumental in its development. The 20-acre campus offers training opportunities that a single municipality would find cost prohibitive to provide on its own. The campus has driver training simulators, a building collapse area, live burn tower, confined space area, and much more. NIPSTA also hosts the multi-agency drills conducted by our regional mutual aid group MABAS Division 3. Mutual Aid Box Alarm System The Mutual Aid Box Alarm System (MABAS) was established to provide a swift, standardized and effective method of mutual aid assistance for extra alarm fires and mass casualty incidents. Today, the MABAS organization includes nearly every fire department in Illinois, as well as many areas of Iowa, Indiana and Wisconsin. Our Division - MABAS Division 3 includes the north shore communities bounded by Highland Park on the north, Evanston, Skokie and Lincolnwood on the south, Des Plaines and Prospect Heights on the west, and Lake Michigan on the east. Currently, eighteen north shore departments belong to MABAS Division 3, providing service from 40 fire stations with over 950 firefighters. MABAS Division 3 shares cost effective specialized teams for hazardous material spill control, water rescue and recovery and specialized cave-in, confined space or high-angle rescues. On a semi-annual basis, all MABAS Division 3 communities participate in multi-agency training. This provides opportunities for agencies to gain familiarization with other department s operations, a critical element when operating at an emergency scene.
13 Skokie Fire Department Page 13 Organization Chart Administrative Project Coordinator (Vacant) Ralph Czerwinski Fire Chief Nancy Maroney Administrative Secretary James Walters Deputy Chief (Operations) Barry Liss Deputy Chief (Administration) Captain Daniel Smith FPB Captain Steven Ludkowski Support Services Captain Jeffry Wimer Captain Kenneth Borre EMS Captain Ronald Moritz Captain Jeffrey Hoeflich Training Captain Earl Matrenec FPB Specialist Part-time (Vacant) Shift 1 Lieutenants - 6 Shift 2 Lieutenants - 6 Shift 3 Lieutenants - 6 Shift 1 Firefighters - 13 Paramedics - 15 Shift 2 Firefighters - 13 Paramedics - 15 Shift 3 Firefighters - 13 Paramedics - 15 John Quinn Clerk Linda Brady FPB Specialist Grace Strazzante Secretary Kenneth Wiese FPB Specialist 112 Sworn Members 39 Firefighters - 45 Firefighter/Paramedics 18 Lieutenants - 3 Shift Captains - 3 Duty Chief Captains 1 Fire Prevention Bureau Captain 2 Deputy Chiefs 1 Fire Chief 7 Civilian Members 2 Secretarial - 1 Clerk / Messenger - 1 Administrative Project Coordinator 2 Full-Time & 1 Part-Time Fire Prevention Specialists Chaplains Father Bernard White - Rabbi Moshe Wolf - Pastor David Haley
14 Page 14 Accomplishments Goals 2012 Accomplishments 2011 Apparatus Refurbishment Engine 17 & Tower Ladder 16 Conducted Lieutenant Promotional Process Revised Board of Fire & Police Commission (BOFPC) Hiring Procedure Conducted Firefighter Entrance Exam Conducted Successful Open House Goals for 2012 Take Delivery of New Apparatus Engine 17 & Ambulance 17 Refurbish Ambulance 16 Implement New Records Management System Update Village Disaster Plan Receive Re-Accreditation Personnel Modification 2011 Civilian Position Modification Nancy Maroney, from Secretary to Administrative Secretary April 18, 2011 From Firefighter to Paramedic FF Nicholas Eschner - November 11, 2011 FF Eric Faber - November 11, 2011 Separations FF Jeffery Gies - November 3, years of service 2011 Retirements Congratulations Best Wishes & Thank You You are Certainly Missed Susan Toscano Lt. Thomas Glees Lt. Bruce Wimer Lt. Daryl Stang Position at Retirement Admin. Secretary Lieutenant Lieutenant Lieutenant Date Initial Hiring March 30, 1990 June 24, 1981 Jan. 23, 1978 Nov. 10, 1981 Date of Promotion N/A Dec. 9, 1989 March 19, 2002 Sept 18, 2002 Date of Separation Feb. 11, 2011 Nov. 3, 2011 Nov. 10, 2011 Nov. 12, 2011 Years of Service 20 Years 30 Years 33 Years 30 Years
15 Skokie Fire Department Page 15 Skokie Fire Department 2011 Summary Total Incidents - 8,020 Fire - Rescue Incidents - 3,052 (38%) Emergency Medical Incidents - 4,968 (62%) Patient Transported By Ambulance - 4,090 Average Emergency Turnout Time - 1:03 Average Emergency Response Time - 3:53 Member Training Hours - 29,840 Estimated Fire Loss - $1,463,937 Building Inspections - 3,641 Building Plan Reviews Public Education Contacts - 24,230 Fire Hydrants Tested - 2,434
16 Village of Skokie Council-Manager Government Mayor Clerk Trustees Manager Counsel George Van Dusen Marlene Williams Michele L. Bromberg Michael M. Lorge Donald P. Perille Randall E. Roberts Pramod C. Shah Edie Sue Sutker Albert J. Rigoni J. Patrick Hanley Village of Skokie Awards and Distinctions Insurance Services Office (ISO) Class One Fire Department Commission on Fire Accreditation International (CFAI) American Public Works Association (APWA) Accreditation Commission on Accreditation for Law Enforcement Agencies (CALEA) Government Finance Officers Association Certificate of Achievement for Excellence in Financial Reporting Government Finance Officers Association Budget Award - Fitch IBCA AAA Financial Bond Rating State of Illinois Certified Health Department - Governor s Hometown Award Tree City U.S.A. Distinction - All America City Finalist
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