Emergency Telephone (EN compliant)

Transcription

1 Emergency Telephone (EN 8-8 compliant) ETSAMRA Installation manual Vers.. - English NOTE: Leave this document close to the emergency telephone after installation EN_E_amigo-R_709_v.

2 Consultare il manuale "Precauzioni d'uso e sicurezza" Refer to the " Safety and usage precautions" manual Consulter manuel technique "Precautions de securite et d'emploi" Handbuch lesen "Sicherheits- und Gebrauchsanweisung" Consulte el manual "Precaucioned de seguridad"

3 3 SYSTEM COMPONENTS Main device ETSAMRA ETSAMRA.P (Pitagora 3 devices) Phone receiver CITCOC CITCOC.P (Pitagora 3 devices) GND GND 4 PREWIRED ETSASLA Device ETSASLA GPRS external module ETSGPRS Feeder / battery charger ETS88CH3 Inductive LOOP ETSILP.FQ (frontal mounting) ETSILP.VP (back mounting) GSM external module ETSGSM_V4 3

4 DEX. Product description pg. 5. Technical features pg. 5. Main functions pg. 5.3 Periodic test call pg. 5.4 Description of alarm cycle pg. 6. Installation guide pg Device configuration pg. 8. Dimensions pg. 9.3 Installation instructions pg. 9.4 Basic connections pg..5 Advanced connections pg. 3.6 Advanced features pg Programming pg Basic alarm cycle programming pg Programming menu pg Remote programming pg. 4

5 ) - Product description AMIGO is a programmable phone dialler for lifts, complying with EN 8-8 norm requirements..) - Technical features Power supply: Vdc +/- 5% Absorption in stand-by: ETSAMRA: 95mA +/- 5% ETSAMRA + DEVICES: 5mA +/- 5% Absorption during the call cycle: ETSAMRA: 0 50mA ETSAMRA + DEVICES: mA Optional: Feeder/battery charger (code ETS88CH3) - EN Amigo emergency telephone can perform the power supply test only when paired with this feeder/battery charger..) - Main functions phone number dedicated to service calls Messages preloaded for 6 languages Programmation unit with LCD screen and keyboard (6 keys) Dialler status visible on LCD display Two-way communication time programmable by the user Service call to/from external call center Manual dialing feature to check phone line availability Interphone system between machine room and devices Possibility of connecting two or more devices on the same phone line Remote programming ( 3.3).3) - EN 8-8 functions Store capacity up to 6 phone numbers for emergency calls - EN Possibility of recording ten customized messages: "Site identification", "Low battery charge", "Regular operation", "No-panic message", "Rescue message", "Filter on alarm message", "End alarm message", "Alarm message", "Technical test message", "Instructions message" - EN Automatic test ( 3..7) - EN Manual test (.5.3.) - EN End of alarm mode (.5.3.) - EN Power supply test (.4.5) - EN Alarm filters management in case of working system or open doors with car at floor (EN ) On-board "Alarm sent" / "Communication established" indicators (EN ) Local or remote alarm reset management (EN ) 5

6 .4) - Description of Alarm Cycle STAND-BY OFF OFF When in this status, the AMIGO II can receive external calls; it will reply after the choosen amount of rings ( 3..9). (0 5 sec ) ON No-panic message ( 3..7) Alarm Sent OFF Close with DTMF '8' END ALARM MODE (.5.3.) Telephone remains in alarm untill a manual (on the lift) or remote reset is performed (.5.3.). Close with AUX contact End of conversation # PRESS Site Identification message # PRESS Conversation time extended (after warning tones) 7 0 # PRESS 6 ATTENTION: The telephone must be enabled for communication via DTMF tones.

7 Autodialling of emergency numbers stored in memory ( 3..4) 6 3 If all programmed numbers are called without reply for the programmed number of times ( 3..), the line is disconnected, the "alarm sent" LED stays on and the Emergency Telephone returns to the stand-by mode, ready to start a new alarm cycle. (Next phone number) (Ademco, P00,...) YES PROTOCOL SET? ( 3..9) NO DTMF If the Amigo II is connected to a DTMF tones enabled communication center, all service messages and the system ID will be sent as DTMF tones. Voice messages are therefore disabled. ANSWER WITH THE TIME SET ( 3..0) YES NO ID NUMBER TEL Reason for call - Identification ( 3..6 /.6.) - Instructions 0 # # 0 # PRESS A T T E N T I O N : T h e telephone must be enabled for communication via DTMF tones. TW O -W AY COMMUN IC A TIO N 3 min default ( 3..0) 0 # ON ON Communication Established 7

8 ATTENZIONE L'ascensore scende in emergenza ATTENZIONE Apertura automatica Non toccare le porte CAR TOP/CAR BOTTOM CAR TOP/CAR BOTTOM ATTENZIONE L'ascensore scende in emergenza ATTENZIONE Apertura automatica Non toccare le porte TERCOM SPARE CAR TOP/CAR BOTTOM CAR TOP/CAR BOTTOM ) - STALLATION GUIDE.) - 3-Device Configuration STANDARD PITAGORA CITCOC Just pick up the interphone handset to communicate with ALL devices. Machine Room PLAYBOARD III Communication Network LE GND+ + GND Spare CITCOC.P Just pick up the interphone handset to communicate with ALL devices. Machine Room 6 poles cable ETS88CH3 cod.etsasla Spare cod.etsasla GND GND 4 3 PREWIRED GND GND 4 3 PREWIRED JST JST Communication Network cod. ETSAMRA cod. ETSAMRA.P Cabin Cabin cod.etsasla GND GND 4 3 PREWIRED JST GND GND 4 3 PREWIRED JST cod.etsasla 8

9 .) - DIMENSIONS 0 +V GND COM AUX ETSAMRA ETSAMRA Car Top Serial Output Car Bottom Mic in 0 COM +V +V , CAR TOP/CAR BOTTOM ETSASLA 7 GND GND 4 3 PREWIRED ,5 60.3) - STALLATION ISTRUCTIONS.3.) - Amigo telephone - faceplate cut-out 3,3 3,08 Ø 3,5 4 4 Studs M3x 7,5, ,5 9

10 .3.) - Amigo telephone on supporting plate Insert the light diffusers Follow the inverse procedure to dismantle.3.3) - On TD5 st/steel capacity plate Insert the light diffusers Remove the two breakable parts This steps is for ETSAMRA device only 4X 0

11 use 4 3 D C B A CAR TOP/CAR BOTTOM CAR TOP/CAR BOTTOM CAR TOP/CAR BOTTOM CITFLO PREWIRED 3 4 CAR TOP/CAR BOTTOM.4) - BASIC CONNECTIONS.4.) - ETSAMRA Autodialler (installed in machine room or cabin).. Connect the Emergency Telephone to the slave devices (if present) Connect the PHONE LE to terminals and 3. Connect the ALARM PUSHBUTTON (NO/C or NC/C ( 3..3)) to its input 4. Connect the V DC power source to terminals (+) and (-) ; power up the Emergency phone subsequently 5. Make sure the screen shows "DMG - AMIGO" followed by software release number (ex. "v..") 6. To check the availability of the phone line, perform the basic programming (see 3.) and press the Alarm button. 7. Press to terminate the alarm cycle. CITFLO Maximum devices GND /4Vdc "CITCAB-CITFLO" user manual ETSASLA GND GND 4 3 PREWIRED 4 3 Floors Common Microphone Loudspeaker Alarm filter (.5.) AUX output (.5.3) 6 ETS88CH3 BATTERY V DC Phone line LED DESCRIPTION A=BATTERY (GREEN) B=LOW BATTERY (RED) C=AC PUT (GREEN) D=BATTERY TEST (YELLOW) PUT DESCRIPTION VDC=PERMANENT PUT +E=EMERGENCY LAMP -LB=LOW BATTERY 30V AC 5 6 FUSE 0.A DANGER: 30V Connect the external battery before USE ONLY V.Ah Pb ETS88CH3 V DC MAX 0.4A +E MAX 0.3A -LB BATTERY 0 +V GND COM AUX Loudspeaker ETSAILP.FQ ETSAILP.VP Inductive Loop Front view of the plate LED LED ETSASLA Car Bottom Pit GND GND 4 3 PREWIRED ETSASLA Car Top GND GND 4 3 PREWIRED Car Top Serial Output Car Bottom 0 Mic in COM +V +V ETSAMRA Microphone Volume adjustment JST 4 P. Maximum devices ETSASLA Cable 4 mt (included in the device) Alarm button NO or NC ( 3..3) 4 3 GND GND 4 3 PREWIRED

12 ) - Device ETSASLA ETSAMRA Car Top CAR TOP/CAR BOTTOM Serial Output Car Bottom Mic in COM +V +V 0 +V GND COM AUX GND GND 4 3 PREWIRED ETSAMRA JST 4 P..4.3) - GSM external module connections Battery ETS88CH3 V DC MAX 0.4A +E MAX 0.3A -LB 30V AC 4 BATTERY 5 6 B A D C PUT DESCRIPTION VDC=PERMANENT PUT +E=EMERGENCY LAMP -LB=LOW BATTERY FUSE 0.A DANGER: 30V ETSGSM_V4 /4V TEL TEL The external module ETSGSM_V4 allows to connect the AMIGO to GSM network, thereby avoiding the need of the fixed phone line (+) (-) ETSAMRA 0 +V GND COM AUX.4.4) - 3 devices Pitagora connections board CITCOC.P GSM/GPRS PSTN 6 COM MIC SPK ETSAUXPIT CITFLO LE GND+ TERCOM SPARE Spare + GND Floors GND /4Vdc GND CITFLO PREWIRED /4Vdc CITFLO GND PREWIRED 3 4CITFLO /4Vdc PREWIRED 3 4 CAB 6 POLES CABLE "CITCAB-CITFLO" user manual

13 .4.5) - Emergency power supply test ( 4..3 of EN 8-8 norm) Emergency telephone AMIGO can be connected to the Playboard III controller battery (Pitagora system) or to the (optionals) ETS88CH3 battery charger with V external battery. When power in tension falls below 0V, the AMIGO sends out a service call with the "Low battery charge" message ( 3..7). When the V line in is restored, a service call with the "Regular operation" message is sent ( 3..7). If the emergency telephone has firmware.5.0 or higher, for ETS88CH power supply compatibility set theparameter "ETS88CH3 = 0" ( 3..4).5) - ADVANCED CONNECTIONS.5.) - Alarm Filtering ( 4..5 of EN 8-8 norm) When made available by the lift controller (or by any other device in the installation), signals related to the status of hall / cabin doors and to the presence of the car at floor can be used to filter undue alarms ( 4.. of EN 8-8 norm). For this purpose, connect the potential-free contact between the ALARM FILTER input of the Emergency Telephone and the screw terminal n 7 (COM/GND). Full compliance to EN8-8 norm shall be achieved by connecting AMIGO Telephone to an external Rescue Service (Call Center or the like)..5.) - Connecting many telephones on one phone line Phone Line 0 +V GND COM AUX 0 +V GND COM AUX 0 +V GND COM AUX (See 3..4) TEL TEL TEL 9 (MAX.) 3

14 .5.3) - AUX output PUSH-BUTTON 0 +V GND COM AUX.5.3.) - MANUAL TEST ( 5. of EN 8-8 norm) PUSH-BUTTON An alarm cycle will start but with "TECHNICAL TEST CALL" message instead of "ALARM" message. 0 sec..5.3.) - EN 8-8 END OF ALARM MODE ( 4.. of EN 8-8 norm) End Alarm Mode End with AUX pin If "End alarm mode" ( 3..5) is set on "End with AUX pin", it will be necessary a manual on site operation to reset the alarm. PUSH-BUTTON 0 sec. Alarm Reset "END ALARM" message will be spoken in car and an "End of alarm" call (data / voice) will be forwarded to the call center to record rescue time. However a remote alarm RESET function is still available ( code 0). 4

15 .6) - ADVANCED FEATURES.6.) - Automatic site ID message ( 4..6 of EN 8-8 norm) Automatic ID Message Enabled. If enabled ( 3..4), device will automaticaly generate the Address message ( 3..6) synthesizing telephone's ID number ( 3..8)..6.) - Call closing recognition ( 4.. of EN 8-8 norm) Automatic call closed recognition Enabled! If enabled ( 3..8),telephone will try to automatically understand if the operator hanged handset without pressing '8'.The event is based on the recognition of busy tone coming from the line and may not work well in every country..6.3) - Multiline mode Unit ID in multiline configuration -Master,... 9 If many telephones are to be installed on the same line (up to 9), every device can be tagged with a unit identifier that can be used by the remote operator to select the one he want's to talk with. Selection is needed when operator calls the telephone on the lift and is performed by just selecting the Unit ID on his keypad. There must be a telephone with ID ; all ID's must be different ) - Automatic double language messages Double Language Messages Italiano, English,... You can configure Amigo to automatically play car messages in two languages ) - Audio messages playback controll Audio Messages playback Playback Enabled You can choose whether Amigo must play audio messages or not during the call cycle. Option "Only in CAR" enables car messages playback only (user messages): - Courtesy Car Message - End Alarm Message - Technical test Message - Alarm filter Message 3.. 5

16 3) - PROGRAMMG 3.) - BASIC ALARM CYCLE PROGRAMMG DMG - Amigo Rev. X.X.X - WITH ommunication service central 0 - WITH communication service central x Enter PASSWORD (default: 4) ( 3..6) 4 Device profile Basic functions Languages English - Français - Deutsch 3 - Italiano 4 - Russkiy 5 - English 6 - Portugues Record all phone numbers to be called in case of emergency (see 3..4); if a service contract with a call center is in place, enter the relevant service number. WARNG: At least one phone number must be recorded, otherwise the alarm cycle will not be activated. A D VA N C E D F U N C T I O N S B A S I C F U N C T I O N S Emergency Call Numbers st Number None Record ID message (see 3..6) for service and emergency calls. Self Test (0-9) None (default) ESC Recording...(6 sec.) Stop=ESC (EN 8-8) - Set the periodic test call interval (see 3..7) ID Number XXXXX ID Number XXXX Record the phone number to be called for service calls (see 3..5). Service Call Number None Address message Service Call Number XXXXXXX Address Msg Rec= Play= 0 - None - 4h - 48h 3-7h 4-4 dd. 5-5 dd. Are You Sure? YES= NO=ESC Enter the "ID number" (see 3..8): If AMIGO II has to be connected to a call center, the number must be supplied by the same call center (Anep: 8 digits - Ademco: 4 digits - P00: 8 digits - DMG 4/0 Digits: 4/0 digits). Otherwise, a 6 digits max. ID personal code must be entered. st Number XXXXXXX 6-6 dd. 7-7 dd. If AMIGO II is connected to a DTMF tone communication service central, set the communication protocol (see 3..9), otherwise leave the default value (none). 8-8 dd. 9-9 dd. ESC If call center doesn't support different numbers for alarms and service calls, you can configure same number for both. Protocol Type None (default) 0 -None -Anep -Ademco 3 -P00 4 -DMG 4 Digits 5 -DMG 0 Digits 6

17 3.) - PROGRAMMG MENU [ ] = Menu browsing and start programming [ ] = Enters menu to modify data and starts programming [ ] = Validates changes [ ESC ] = Exits current menu, returns to main, cancel last input DMG - Amigo Rev. X.X.X Enter 34 4 The safety code is not a password but just a filter to unwanted access to the menu 3.. Languages English - Français - Deutsch 3 - Italiano 4 - Russkiy 5 - English 6 - Portugues B A S I C F U N C T I O N S Device profile : Device profile Basic functions Reset to default config. Reset = Emergency Call Numbers Service Call N None Address message Self Test (0-9) None (default) ESC 0 - Basic functions - Advanced functions - Expert user st Number None... Number None Service Call N XXXXXXX Address Msg Rec= Play= Are You Sure? YES= NO=ESC - 4h 0 - None - 48h 3-7h 4-4 dd dd. st Number XXXXXXX Are You Sure? YES= NO=ESC 6 sec. Recording... Stop=ESC Next page (3..4) Recording of phone numbers (max.6) to be called during the alarm cycle. (3..5) Recording of the service call number for service messages. (3..6) Site ID message recording. (3..7) Set the periodic automatic test call intervall ( 4.. of EN 8-8 norm) 7

18 Previous page 3..8 ID Number XXXXX ID Number XXXX None: 6 digits max. Anep: 8 digits Ademco: 4 digits P00: 8 digits DMG 4 Digits: 4 digits DMG 0 Digits: 0 digits Device profile : A D VA N C E D F U N C T I O N S Protocol Type None (default) Max Conversation time 3 (default) Alarm calls cycles count. 3 (default) Alarm button delay. 3 (default) Alarm Contact 0: NO (default) 0 -None -Anep -Ademco 0 - NO contact - NC contact 3 -P00 protocol 4 -DMG 4 Digits 5 -DMG 0 Digits 3-9 choose & (3 9) - 9 choose & ( 9) 0-5 choose & (0 5) Next page 8 (3..8) Recording of unique ID number (supplied by the call center) to be sent out in case of alarm. (3..0) Setting of max. conversation time (3 9 min.) - renewable. (3..) Setting of max. number ( 9) of attempts for the alarm cycle to before the system returns to stand-by mode. (3..) Setting of the minimum time (0 5 sec.) for the alarm button to be pressed before the alarm cycle is triggered. (3..3) Type of contact (NO/NC) setting on the alarm button connected to ETSAMRA.

19 Previous page 3..4 Automatic Identity Message Disabled 0 - Disabled - Enabled 3..5 End Alarm Mode End with DTMF End with DTMF '8' - End with AUX pin 3..6 Password setup 34 Device profile : E X P E R T U S E R Mess. recordings Automatic call closed recognition Disabled Instructions Msg (6sec.) Rec= Play= Low Battery Message (4 sec.) Regular Working Msg (4 sec.) Courtesy Car Message (8 sec.) End Alarm Msg (4 sec.) Waiting Rescue Msg (4 sec.) Technical test Msg (4 sec.) Alarm Messsage (4 sec.) Alarm filter Msg (8 sec.) Are You Sure? YES= NO=ESC 0 - Disabled - Enabled Recording... Stop=ESC Next page (3..4) See.6. (3..5) See.5.3. (3..7) Through this menu it is possible to overwrite messages in the selected language. (ATTENTION: Preloaded messages will be definitively erased) (3..8) See.6. 9

20 Previous page 3..9 Rings before answer 3 Rings - Ring Rings 3..0 Call center reply timeout 30 seconds - 0 seconds seconds 3.. Audio Messages playback Playback Enabled 0 - Playback Disabled - Playback Enabled - Playback CAR Only Device profile : E X P E R T U S E R Double Language Messages Disabled Unit ID in multiline configuration Disabled ETS88CH3 battery mode CH3 Mode 0 - Disabled - Français - Deutsch 3 - Italiano 4 - Russkiy 5 - English 6 - Portugues 0 - Disabled - Master CH Mode - CH3 Mode 0 (3..0) See.4 (3..) See.6.5 (3..) See.6.4 (3..3) See (3..4) See.4.5

21 3.3) - REMOTE PROGRAMMG ATTENTION: The telephone must be enabled for communication via DTMF tones. 3 0 # 0 # 0 # Remotely dial the phone number connected to AMIGO and wait for the 4 DTMF tones. Type * PASSWORD # (default *34#) and wait for the DTMF tones to access the menu. Type the parameter < CODE> followed by the < VALUE> to be set. 0 # 0 # see table on next page # Type # to confirm the values entered, followed by tones: 0 # Confirmed programming 5 As soon as the parameter is set, the system will return in "conversation" mode. Repeat steps 3, 4, 5 to set each new parameter. 0 # Wrong programming 6 Type 8 to end the program and shut the line. # 0 0

22 Remote parameters' setting table DESCRIPTION / PARAMETER CODE DTMF VALUES Recording of unique ID number (supplied by the call center) to be sent out in case of alarm (default) 6 digits maximum Recording of phone numbers (max.6) to be called during the alarm cycle Audio Messages playback ( 3..) st number nd number 3rd number 4th number 5th number 6th number Recording of the service call number for service messages Setting of max. conversation time (3 9 min.) Type of contact (NO/NC) setting on the alarm button connected to ETSAMRA (default) None (default) None (default) None (default) None (default) None (default) (default) 6 digits maximum 6 digits maximum Setting of communication protocol 0 = None (default) / = Anep / = Ademco / 3 = P = DMG 4 Digits / 5 = DMG 0 Digits Setting of max. number ( 9) of attempts for the alarm cycle to before the system returns to stand-by mode Setting of the minimum time (0 5 sec.) for the alarm button to be pressed before the alarm cycle is triggered Set the periodic test call intervall (EN_8-8) 09 = time / = times / 3 = 3 times (default) /... / 9 = 9 times 0 0 = 0 sec. (default) / = sec. / = sec. / 3 = 3 sec. / 4 = 4 sec. / 5 = 5 sec. End Alarm Mode 0 = End with DTMF 8 / = End with AUX pin Reset to default config. Language choice Password Rings before answer ( 3..9) Remote alarm reset 0 = None (default) / = 4h / = 48h / 3 = 7h... 9 = 9dd 3 0 = NO Reset / = Reset = Français / = Deutsch / 3 = Italiano (default) 4 = Russkiy / 5 = English / 6 = Portugues 0 = NO contact (default) / = NC contact 0 = OFF / = ON / = Playback CAR Only 9 Rings 0 = Reset Automatic call closed recognition ( 3..8) 0 = Disabled / = Enabled Call center reply timeout ( 3..0) = 0 seconds... 9 = 90 seconds Automatic Identity Message ( 3..4) 3 0 = Disabled / = Enabled Unit ID in multiline configuration ( 3..3) 4 0 = Disabled / = Master / =... 9 = 9 Double Language Messages ( 3..) 5 3 = 3 min. (default) / 4 = 4 min. / 5 = 5 min. /... / 9 = 9 min. 0 = Disabled / = Français / = Deutsch / 3 = Italiano (default) 4 = Russkiy / 5 = English / 6 = Portugues

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