AC-POWERED TEMPERATURE SENSOR

Transcription

1 SNS TEMPERATURE MONITORING AC-POWERED TEMPERATURE SENSOR INSTALLATION GUIDE Doc Part No.: SNSDOC

2 Legal Notice Copyright 2014 Primex Wireless, Inc. All rights reserved. SNS is a trademark of Primex Wireless, Inc. U.S. Patents 6,873,573; 7,352,657. Other Patents Pending. Printed in the USA. Information in this document is subject to change without notice. The software described in this document is furnished under a license agreement or nondisclosure agreement. The software may be used or copied only in accordance with the terms of those agreements. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical or otherwise, for any purpose, without the prior written permission of Primex Wireless. Contact Primex Wireless United States Canada United Kingdom Address 965 Wells Street 1310 Kerrisdale Blvd. Unit G420 Dean Clough Lake Geneva WI Unit #4 Halifax, West Yorkshire HX3 5AX Newmarket, ON L3Y 8V6 info@primexinc.com info@primexwireless.ca info@primexwireless.co.uk Web primexwireless.co.uk Telephone (800) (800) Fax (262) (905) Primex Wireless AC-powered Temperature Sensor Installation Guide I

3 CONTENTS About this Guide 1 Safety Precautions 2 Regulatory Approvals 3 Overview of the Synchronous Network System (SNS) 4 Features 4 About the Application Management Platform (AMP) 4 AC-powered Temperature Sensor Specifications 5 AC-powered Temperature Sensor Specifications 5 Operational Sequences 6 Temperature Sensor Display Specifications 6 LED Indicator 7 Service Button 8 Network and Power Connections 8 Temperature Sensor Probe Connection(s) 8 Configuration Mode 9 Monitored Thresholds and Spans 9 Audio Alert 9 Backup Power 10 Check-in to the AMP 11 Thermobuffer Specifications 12 Prerequisites 13 Configuration & Installation Overview 13 Network Requirements for SNS AC-powered Sensors 13 Configure Sensors for the Network 14 About Configuration 14 Sensor Default Profiles and Default Network Settings Profile 14 Set Up a Sensor Device Default Profile 15 Set Up the Sensor Default Network Settings Profile 20 Select the Configuration Method 22 Configure Sensors using Discovery and Auto-Configuration 22 Configure Sensors using Browser-based Configuration 23 Install an EAP-TLS Certificate to a Sensor 26 Install Temp Sensor, Probes, & Thermobuffer 29 Recommended Installation Materials (Not Supplied) 29 Install a Temperature Sensor 29 Mount a Probe 29 Install a Thermobuffer 30 Primex Wireless AC-powered Temperature Sensor Installation Guide II

4 Replace a Sensor 31 Update the Sensor Settings 31 Configure the Replacement Sensor for the Network 31 Install the Replacement Sensor 32 Verify Replacement 32 Upgrade Sensor Firmware 33 Upgrade Sensor Firmware Remotely over the Network 33 Upgrade SNS AC-powered Sensors Locally 34 Troubleshoot AC-powered Sensors 38 Appendix A: Set up a Local Network Connection 39 Appendix B: Browser-based Configuration Tool (Advanced Use) 42 Action Buttons 42 Change the Device Login Password 44 Reset the Device Settings 44 Test Configuration 44 Install an EAP-TLS Certificate to a Sensor 44 Support 46 Warranty 47 Primex Wireless AC-powered Temperature Sensor Installation Guide III

5 ABOUT THIS GUIDE Audience This guide is intended for users tasked with configuring and installing a AC-powered Temperature Sensor for use with the Primex Wireless SNS Temperature Monitoring Application Management Platform (AMP). Product Models This guide supports SNS Temperature Monitoring models and accessories listed below. SNS AC-Powered Temperature Sensors Part No. SNSATPS SNSATPD Description Temp Sensor, Single Channel Temp Sensor, Dual Channel SNS AC-Powered Temperature Sensor Probes Part No. SNS6C1 SNS6C2 Description Thermistor, 1/8 dia. x 1 long Probe, 6 Cable Thermistor, 1/4 dia. x 4 long Probe, 6 Cable (NIST certified) Q Thermistor extension cable Q Thermistor extension cable Typographical Conventions This guide uses typographical conventions to highlight specific types of information. Typeface Indicates Example Bold Menu sequence or command Click Support Command line input > cd /var/sns/sns-install This guide includes notes, cautions, and warnings content that highlights important messages. Typeface Note Caution Warning Example Indicates Indicates something important or useful. Indicates a command or procedure may have an unwanted or undesirable result. Indicates a command or procedure that could be dangerous to system or device. Provides an example of how the topic can be configured or used. Primex Wireless AC-powered Temperature Sensor Installation Guide 1

6 SAFETY PRECAUTIONS READ THIS DOCUMENT THOROUGHLY BEFORE PERFORMING AN INSTALLATION OR SERVICE PROCEDURES. Safety Precautions Sensors are designed for indoor use only and are not weather protected. Operating a sensor outdoors, or in wet areas is an electrical hazard and may damage the sensor while nullifying the warranty. Equipment Precautions To avoid possible electric shock or damage to a sensor, make sure that it is not powered during installation or mounting. For healthcare facilities, sensors are not intended for patient use and must not be installed within 6ft (2m) of patient contact. Sensors may be cleaned with a cloth moistened with water or a common disinfectant. CAUTION: Be sure to test any cleaning solutions on a small area of the sensor before applying solution to entire sensor. Primex Wireless AC-powered Temperature Sensor Installation Guide 2

7 REGULATORY APPROVALS FCC Compliance Pursuant to FCC of the FCC rules, changes not expressly approved by Primex might cause harmful interference and void the FCC authorization to operate this product. FCC Radio Frequency Interference This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiver s antenna. Increase the distance between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/tv technician for help. To assure continued appliance, any changes or modifications not expressly approved by the party responsible for compliance could voice the user's authority to operate this equipment. (Example - use only shielded interface cables when connecting to computer or peripheral devices). FCC Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This devices complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions. (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. The antennas used for this transmitter must be installed to provide a separation distance of at lease 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Channel The Wireless Channel sets the radio frequency used for communication. Access Points use a fixed Channel. You can select the Channel used. This allows you to choose a Channel which provides the least interference and best performance. In the USA and Canada, 11 channel are available. If using multiple Access Points, it is better if adjacent Access Points use different Channels to reduce interference. In "Infrastructure"mode, Wireless Stations normally scan all Channels, looking for an Access Point. If more than one Access Point can be used, the one with the strongest signal is used. (This can only happen within an ESS). Is using "Ad-hoc" mode (No Access Point), all Wireless stations should be set to use the same Channel. However, most Wireless stations will still scan all Channels to see if there is an existing "Ad-hoc" group they can join. Note: This equipment marketed in the USA is restricted by firmware to only operation on 2.4G channel 1-11 Primex Wireless AC-powered Temperature Sensor Installation Guide 3

8 OVERVIEW OF THE SYNCHRONOUS NETWORK SYSTEM (SNS) The Primex Synchronous Network System (SNS) uses your facility's current wired or wireless network infrastructure to remotely monitor, log and document the Indoor Air Quality (IAQ) conditions throughout your facility and the temperature conditions of your organization's assets. The system is comprised of the Application Management Platform (AMP) appliance, web-based software and Primex sensors. A sensor consists of one or more measurement points, or sensors, as well as firmware that allows the sensor to transmit its readings and statuses to the AMP. The AMP is offered in three deployment options, including the AMP appliance, Virtual AMP (VMware) and the Hosted AMP. The figure below illustrates the SNS architecture. Figure 1: SNS Architecture Illustration Features Compatible with wireless networks and wired Ethernet networks. Centralized management, monitoring and upgrade of devices. Intuitive management and grouping to effectively manage hundreds of sensors. Alerting for maintenance needs. Performance reporting and documentation. System self-checks and reports. About the Application Management Platform (AMP) The AMP monitors sensor transmitted readings and statuses, automates alert notifications to staff, and allows your organization to easily access historical reported data to meet reporting requirements. The AMP management and monitoring features include: Dashboard: Provides a snapshot of system performance and sensor statuses. Threshold: Set low and high thresholds to monitor and detect readings that are not within normal operating range. Primex Wireless AC-powered Temperature Sensor Installation Guide 4

9 AC-powered Temperature Sensor Specifications AC-powered Temperature Sensor Specifications Span: Set the amount of time a sensor reading is not within its normal operating range and/or span before the sensor enters a reading alert mode. Reporting Interval: Set the time frequency a sensor transmits its readings and status to the AMP. Logging Interval: Set the time frequency a sensor samples and stores its readings, which are then transmitted at its scheduled reporting interval to the AMP. Not Reporting Limit: Set the maximum amount of time a sensor can go without checking-in to the AMP. Readings: View current and historical sensor readings. Alert Definitions: Configure alert definitions to notify staff when a sensor is not operating within its normal operating condition or span or is in a status alert mode, which may indicate a low battery condition or a temperature sensor probe is disconnected or shorted. Floor Plans: Upload your facility's floor plan to view sensor statuses and installation locations. Sensor Groups: Set up sensor groups to easily manage and monitor hundreds of sensors. User Management: Manage staff access to features and data within the AMP. Firmware Management: Easily manage and perform sensor firmware upgrades. Connection History: View sensor network connection history. Reporting (Advanced Reporting Module): Generate on-demand or scheduled reports of sensor readings, statuses for current and historical data and sensor settings. AC-POWERED TEMPERATURE SENSOR SPECIFICATIONS This section provides the specifications of the SNS AC-powered Temperature sensors. AC-powered Temperature Sensor Specifications Table 1: AC-powered Temperature Sensor Specifications Parameter User-Defined Transmission Rate Specification 30 minutes to 12 hours Threshold Alerts Audible and Visual Configuration Method On-Board Webserver Dimensions (enclosure) 6.1 H x 3.4 W x 1.0 D (15.5cm x 8.6cm x 2.54cm) Weight.35lbs Data Packet Size less than 5 kb Enclosure Material ABS plastic Primex Wireless AC-powered Temperature Sensor Installation Guide 5

10 AC-powered Temperature Sensor Specifications Operational Sequences Parameter Thermister-based Probe Operating Temperature Specification -22 F to 194 F (-30 C to 90 C) Operating Range 32 F to 95 F (0 C to 35 C) Encryption Protocols* TLS 1.2 / SSL 3.0 Security Protocols WEP, WPA, WPA2 (AES and TKIP) Authentication Protocols* LEAP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP-VO-MSCHAP, PEAP-V1-GTC Input Power 300mA 3 ft. (.91m) standard power cable & 6 ft. (1.82m) extension included *Supported protocols are dependent upon the firmware version. Contact Primex Technical Support for additional information. Thermistor Accuracy Accuracy Range SNS6C1 Non-NIST Thermistor SNS6C2 NIST Certified Thermistor Accuracy -30 C to 0 C +/-.7 C +/-.5 C 0 C to 90 C +/-.5 C +/-.5 C Probe Extension Cable Accuracy If a probe extension cable is used there is a minor loss in accuracy as specified below. 25 extension cable: loss of (0.1 F or.06 C) 50 extension cable: (0.2 F or.11 C) Operational Sequences Plugging in an AC-powered sensor turns the device on. When the sensor is first powered up, it turns on all of the LCD digits and the red LED. After 3 to 4 seconds, the display is briefly blank and the LED is turned off. The sensor then reads its configuration settings and displays its current reading and status. For temperature sensors, once the configuration data is loaded the probe inputs are sampled and the display begins showing the temperature. The device then turns on its radio and proceeds to communicate with the AMP. If the sensor has never checked-in to the AMP, the factory default settings are be used. The default settings are: Reporting Interval: 1 hour Audio Alert: None Temperature Sensor Display Specifications The LCD displays the measured reading(s) and state of the sensor. The display continuously scrolls through the measured reading values. Primex Wireless AC-powered Temperature Sensor Installation Guide 6

11 AC-powered Temperature Sensor Specifications LED Indicator A single probe temperature sensor display updates the probe reading every three seconds. A dual probe temperature sensor display alternates between showing the temperature of probe 1 and probe 2 every three seconds For temperature sensors, before the display changes to show the other reading the probe inputs are sampled. The min and max temperatures on the display are updated every time a new temperature sample is taken. The min and max on the display are a daily min and max and every 24 hours from power up the daily min and max will be cleared and replaced by the first sample of the next 24 hour period. Table 1: Temperature Sensor Display Specifications Display F %RH MIN F MAX F 40.0 Description Last sampled reading of the probe indicated. For dual probe sensors, the reading alternates between showing the reading of probe 1 and probe 2 every three seconds. Numbers 1 and 2 in the upper left corner of the display indicate which reading is displayed. Before the display changes to show the other probe reading, both probe inputs are sampled. Latest min and max temperature values. The min and max temperatures on the display are checked every time a new sample is taken. The min and max on the display are a daily min and max and every 24 hours from power up the daily min and max will be cleared and replaced by the first sample of the next 24 hour period. dis LO HI SHr CON One of the probes is disconnected from the sensor. If the probe was never plugged in since power up, no min or max will be shown until a probe is connected, though the sensor will continue to check in with the AMP at its normal interval. Temperature below -40 C. No temperature sample is taken or stored, though the sensor will continue to check in with the AMP at its normal interval. Temperature above 90 C. One of the probe inputs is shorted. No temperature sample is taken or stored, though the sensor will continue to check in with the AMP at its normal interval. If the probe input was short since power up, no min or max will be displayed until the short is removed. Sensor is in configuration mode. LO AC (Appears instead of MIN/MAX or %RH) Sensor is running on backup power. When running on backup power, the sensor slows its display rate and probe sampling rate down from every three seconds to every 15 seconds to conserve power. To save power, the radio, LED, and buzzer are never turned on in this mode. LED Indicator The LED has several meanings depending on the status of the sensor. When an audio alert is active, the LED flashes once per second. Pressing the service button when the LED is flashing cancels the audio alert, but does not acknowledge the current alert in the AMP. When in Find mode, the LED flashes rapidly 3 times per second. For information on Find mode, see the SNS Sensors Module User Guide (SNSDOC-006). When powered up, the LED illuminates briefly. Primex Wireless AC-powered Temperature Sensor Installation Guide 7

12 AC-powered Temperature Sensor Specifications Service Button Service Button The service button is located on the front of the sensor. The service button has several uses depending on the status of the sensor. Pressing and holding the service button while applying power to the sensor causes the sensor to enter configuration mode. During normal operation and discovery and auto-configuration, pressing the service button causes the sensor to emit a beep and initiate its check-in sequence with the AMP. During an audio alert, pressing the service button cancels the audio alert and the LED from flashing, but does not acknowledge the current alert in the AMP software. After the audio alert has been canceled, subsequent pressing of the service button initiates the sensor's check-in with the AMP. Figure 2: Display, LED, and Service Button Network and Power Connections The sensor is equipped with the connections below: Network: The RJ-45 network connection allows you to connect a standard Ethernet cable to the sensor. The network connection is used during Browser-based configuration and if the sensor is configured to operate over a wired Ethernet network. AC-power: The sensor requires the use of AC-power. The AC-power port supports the use of the 120v/240v power adapter. Plugging in the power supply and connecting it to the sensor turns on the sensor. The sensor is required to be connected to AC power for normal operation. Temperature Sensor Probe Connection(s) Temperature sensors have one or two sensor probe jack connections depending on the sensor model. Figure 3: AC-Powered Temperature Sensor Connections Primex Wireless AC-powered Temperature Sensor Installation Guide 8

13 AC-powered Temperature Sensor Specifications Configuration Mode Configuration Mode Holding down the sensor service button while plugging in the power connection to the sensor causes the device to enter configuration mode, regardless of whether it has been configured previously. When the sensor first enters configuration mode, it emits one beep. This beep indicates to the user that they can take their finger off the button. The sensor display flashes CON for one second and then goes blank for the next second. The sensor display continues to flash CON while in configuration mode. While in configuration mode, you can perform Browser-based configuration. For additional information, see "Configure a Sensor Using Browser-based Configuration" located on page 24. Monitored Thresholds and Spans Sensors permit you to set thresholds and spans. If a reading exceeds the threshold or span (reading exceeded for a period of time) settings, the sensor enters an alert state. To set threshold and span settings, you edit the sensor settings in the AMP. Audio Alert AC-powered sensors are equipped with an audio alert. If the sensor's Enable Audio Alerts setting is enabled and its threshold and/or span settings are configured within the AMP software, the sensor automatically initiates an audio alert during an alert condition. An Audio Alert is invoked based on a sensor's current reading, threshold and/or span settings, and the Enable Audio Alerts and Audio Reset Period settings within the AMP. Acknowledge Audio Alert If an audio alert is active, the audible tone and LED is flashing, pushing the service button cancels the audio alert and stops the LED from flashing, but does not acknowledge the alert in the AMP software. Pushing the service button during an audio alert also does not sound the audible tone or cause the sensor to check-in with the AMP. Immediately pressing the service button after canceling the audio alert, initiates the sensor's check-in with the AMP. The table below describes the audio alert conditions and the action taken when pressing the sensor service button during an audio alert. Pressing the service button during an audio alert does NOT acknowledge the current alert in the AMP software. Primex Wireless AC-powered Temperature Sensor Installation Guide 9

14 AC-powered Temperature Sensor Specifications Backup Power Table 2: Audio Alert Event Conditions Current reading.. Threshold Set Span Set Audio Reset Period Pressing sensor service button*... Exceeds High Threshold or is below Low Threshold Yes No Indefinite Cancels the audio alert and stops the LED from flashing. Exceeds High Threshold or is below Low Threshold Yes No Minutes or Hours Cancels the audio alert and stops the LED from flashing. If the alert event is active at the time the Audio Reset Period expires, the audio alert sounds again. Span Minutes exceeded Yes Yes Indefinite Cancels the audio alert and stops the LED from flashing. Span Minutes exceeded Yes Yes Minutes or Hours Cancels the audio alert and stops the LED from flashing. If the alert event is active at the time the Audio Reset Period expires, the audio alert sounds again. Backup Power AC-powered sensors have an internal super cap that allows the devices to continue to do many of their functions during an AC power outage. It normally takes about 8 hours to fully charge a super cap. Once fully charged, an AC-powered sensor should be able to run on backup power for up to 4 hours. During the 4 hour backup power mode: All data being collected by the probes is stored in non-volatile memory. This data will be lost if backup power fails. If AC power is restored before backup power fails and the temperature stayed within the set limits, all of the readings will be sent to the AMP as a single check in with the current temperature for the entire duration of the power outage. If a high or low limit is crossed while running on backup power, the data will be saved to non-volatile memory with a timestamp. This data will be erased in the event that backup power fails. If it does not fail, these archived readings will be Primex Wireless AC-powered Temperature Sensor Installation Guide 10

15 AC-powered Temperature Sensor Specifications Check-in to the AMP sent to the AMP as well as current temperature readings when AC power is restored so that you may see when temperatures went in and out of limits and for what duration. In the AMP Sensor Readings page, archived readings appear with a check mark in the Logged Readings column and have the same Transmit Count as the current reading. Check-in to the AMP The sensor checks-in to the AMP at regular intervals (factory default reporting interval is 1 hour), starting when the sensor is powered up. When the check-in button is pressed, the sensor emits a series of audio beeps indicating its connection sequence. 1 beep: radio booted 2 beeps: connected to network 3 beeps: connected to the AMP If a check-in fails, logged readings are stored in non-volatile memory. The non-volatile memory is storage is dependent upon the model as defined below: SNS AC-powered Sensors: capable of storing 1020 readings. If the number of failed check-ins exceeds the size of the non-volatile memory, the oldest readings are overwritten. Any data stored in non-volatile memory is lost if the sensor loses all power. If a sampled reading exceeds a sensor threshold for 60 consecutive seconds, the sensor enters an alert state and automatically transmits the reading to the AMP. Primex Wireless AC-powered Temperature Sensor Installation Guide 11

16 THERMOBUFFER SPECIFICATIONS Primex Wireless Thermobuffers are used with a temperature sensor to simulate the actual temperature of contents within coolers or freezers and limit impact of fluctuating air temperature. This helps provide a higher degree of measurement accuracy and reduces risk of potential material spoilage or false alarms. When a thermobuffer is in use, fluctuations are minimized so you can rely on the AMP threshold exceeded alerts and do not need to define span exceeded alerts. In many environments, normal daily use of refrigerators or freezers results in routinely opened doors, occasionally for prolonged periods when restocking. This may cause air temperature to change drastically and then recover just as quickly when the door closes. Temperature sensors respond to this quick change and can give readings inconsistent with the actual temperature of stored goods. Thremobuffers are offered in two styles; either a Glycol Bottle that can be filled with up to 2 oz. (60ml) of food grade glycol or a Solid Wax Based Bottle with a NIST-Certified probe. Figure 4: Glycol Bottle Thermobuffer Primex Wireless AC-powered Temperature Sensor Installation Guide 12

17 Prerequisites The following tasks are required to be completed before beginning the procedures located in this section. SNS Application Management Platform (AMP) server is setup and configured. SNS Sensors license key has been entered into the AMP. User account has been assigned to the Sensor Admin role. To complete the procedures in this section, a user account assigned to this role is required to perform steps within the AMP. This guide assumes that the AMP and Sensors license are installed and that you can log in to the AMP as a user with the Sensor Admin role. See the SNS AMP Installation and Administration Guide (SNSDOC-005) and the SNS Sensors Module User Guide (SNSDOC-006) for details. Configuration & Installation Overview It is recommended to familiarize yourself with the SNS sensor configuration and installation procedures as summarized below. Step 1 Plan the installation location: installation begins by planning where to mount the sensor and ensuring the wireless or wired network is available at the location. AC-powered sensor devices can also be connected to the Ethernet network via the RJ45 connector. For additional information, see "Network Requirements for SNS AC-powered Sensors" located on page 1. For additional information, see "Network Requirements for SNS Battery-powered Sensors" located on page 1. Step 2 Configure sensor for the network: sensors arrive at your facility with no knowledge of your facility's network. During this step, you will configure the sensor to connect and check-in with the AMP over your facility's network. The sensor is configured with your facility's AMP and network settings. For additional information, see "Configure Sensors for the Network" located on page 14. Step 3 Install sensor: once a sensor has been configured for the network, it is ready to be installed at its permanent location. Step 4 Verify check-in and update settings: you will verify the sensor has successfully checked-in with the AMP at its installation location and update the sensor settings in the AMP. The settings include the location of the sensor, assigning it to a floor plan, threshold and span settings, reporting interval, assigned sensor group, and alerts. For additional information, see the SNS Sensors Module User Guide (SNSDOC-006). Network Requirements for SNS AC-powered Sensors Network: b/g wireless network or a wired Ethernet network. Wireless Signal: Sensors must have adequate signal to support wireless operation. Sensors will work in areas where a wireless computer can connect to the network. The signal to noise level is required to measure 20 db or greater and the signal strength is required to be a minimum of -70dBm. If wireless signal is inadequate, a wireless Access Point may be added in proximity to the sensor installation location to improve local signal strength. Wireless Protocols: Supports WEP, WPA, and WPA2 (AES and TKIP) security with LEAP, EAP-FAST, EAP-TLS, EAP-TTLS, PEAP-VO- MSCHAP, PEAP-V1-GTC authentication. Supported protocols are dependent upon the sensor firmware. Primex Wireless AC-powered Temperature Sensor Installation Guide 13

18 CONFIGURE SENSORS FOR THE NETWORK Regardless of the type of Primex sensor deployed in your AMP system, each sensor is required to be configured with your facility's AMP and network settings. Once configured, the sensor can connect and communicate with the AMP. Sensors are required to be configured for the network before they are installed at their permanent location. Your organization's AMP system must be configured and accessible over your facility's network to perform these procedures. About Configuration Configuring a sensor for the network consists of the steps below in the order in which they appear. AMP sensor Default Profile(s) and the Default Network Settings Profile are set up within the AMP software. For additional information, see "Sensor Default Profiles and Default Network Settings Profile" located on page 14. Select the configuration method that best meets your network environment. For additional information, see "Select the Configuration Method" located on page 22. Configure the sensor with your facility's AMP and network settings. Once configured, the sensor can connect over your network to check-in with the AMP. For EAP-TLS authentication, a certificate is required to be uploaded to the sensor during configuration. Prerequisites The following tasks are required to be completed before beginning the procedures located in this section. Application Management Platform (AMP) appliance is setup and configured and operational on your facility's network. Sensors license key has been entered into the AMP. AMP User Account has been assigned to the Sensor Admin role. To complete the procedures in this section, a user account assigned to this role is required to perform steps within the AMP. Extensible Authentication Protocol-Transport Layer Security (EAP-TLS) Authentication: A valid certificate is required to be uploaded to the sensor during configuration. To learn more about creating a certificate, see the Guide to EAP-TLS Configuration for Primex Wireless Devices SNSDOC-049. This guide assumes that the AMP and Sensors license are installed and that you can log in to the AMP as a user with the Sensor Admin role. See the SNS AMP Installation and Administration Guide (SNSDOC-005) and the SNS Sensors Module User Guide (SNSDOC-006) for details. Sensor Default Profiles and Default Network Settings Profile The Default Profile applicable to the sensor model and Default Network Settings Profile are downloaded to a sensor during its first time check-in to the AMP. The Default Profiles page within the AMP Sensors module lists the Default Profiles available for all sensor models and the Default Network Settings Profile. From the AMP top menu, select Sensors and from the left menu select Default Profiles. The Sensor Default Profiles and Default Network Settings Profile are required to be set up prior to configuring a sensor for the network. The Sensor Default Profile settings include default thresholds, reporting interval, audio alerts, and not reporting settings. The Default Network Settings Profile includes the AMP IP/Domain and wireless network settings. After a sensor has successfully checked-in with the AMP, all subsequent settings changes for a specific sensor are made within the Sensor Devices page at the sensor level. Primex Wireless AC-powered Temperature Sensor Installation Guide 14

19 Configure Sensors for the Network Set Up a Sensor Device Default Profile Table 3: Sensor Default Profiles Default Profile Temperature Model PrimexTEMP Series - Single Temp Sensor SNS AC-powered Single Temp Sensor Dual Temperature PrimexTEMP Series - Dual Temp Sensor SNS AC-powered Dual Temp Sensor Temperature & Humidity PrimexIAQ Series - Temp & Humidity Sensor SNS AC-powered Temp & Humidity Sensor CO2, Temp & Humidity SNS AC-powered CO2, Temp & Humidity Sensor Differential Pressure SNS AC-powered Differential Pressure Sensor Set Up a Sensor Device Default Profile Complete the steps below to set up a sensor default profile. You must be logged into the AMP as a user assigned to the Sensor Admin role. Primex Wireless AC-powered Temperature Sensor Installation Guide 15

20 Configure Sensors for the Network Set Up a Sensor Device Default Profile 1. Log in to the AMP software. 2. From the top menu, select Sensors. 3. From left menu, select Default Profiles. The Sensor Device Default Profiles page is displayed. A red X indicates the Default Profile settings have not been set up and a green X indicates the profile has been set up. 4. Select the profile and from the bottom menu, choose Edit. The Edit Default Profile dialog box is displayed. 5. Enter the profile settings. For additional information, see "Configuration Setting Specifications" located on page Verify the settings and choose Save. During a sensor's first time check-in with the AMP, the Default Profile settings are downloaded to the sensor. Once these settings are downloaded to the sensor, subsequent setting changes are managed within the Sensor Devices page at the sensor level. Configuration Setting Specifications Configuration settings set a sensor alert and interval settings. The setting are downloaded to the sensor upon its check-in to the AMP software. The settings applied are dependent upon the sensor model; refer to the model specifications. As an example, the Logging Interval setting feature is only available in the PrimexTEMP and PrimexIAQ Series Sensor models. Primex Wireless AC-powered Temperature Sensor Installation Guide 16

21 Configure Sensors for the Network Set Up a Sensor Device Default Profile Table 4: Configuration Setting Specifications Setting Description Fields marked with an asterisk (*) are required. Out-of-Range Address(s) The default recipient(s) for the Out-of- Range Alert Definition. Multiple addresses (maximum 500 characters) are required to be separated by a semi-colon. A sensor is required to be assigned to the applicable Alert Definition(s) for the recipients to receive alert notifications. It's recommended for AMP versions 3.0 and greater that addresses are only set up and managed within Alert Definitions. Enable Audio Alerts When checked (enabled) the sensor audio alert is enabled. Audio Reset Period Not Reporting Limit Not Reporting Address(s) Interval from the time the audio alert is silenced at the sensor by pressing the service/silence button before the sensor invokes the audio alert if the alerting condition remains active. At the end of the Audio Reset Period, the LED begins to flash again if the alert condition remains active, even if the audio alert setting is disabled. Maximum time a sensor can go without checking-in to the AMP. When this limit is exceeded, the sensor status is set to Not Reporting. A sensor is required to be assigned to the applicable Alert Definition(s) for these recipients to receive alert notifications. The default recipient(s) for the Not Reporting Alert Definition. Multiple addresses (maximum 500 characters) are required to be separated by a semi-colon. A sensor is required to be assigned to the Not Reporting Alert Definition for the recipient(s) to receive alert notifications. It's recommended for AMP versions 3.0 and greater that addresses are only set up and managed within Alert Definitions. Reporting Interval The scheduled frequency a sensor checks-in to the AMP and transmits its current and logged reading(s) and status. Note: The Reporting Interval cannot be less than the Logging Interval. Logging Interval Only applies PrimexTEMP and PrimexIAQ Series Sensor models. The frequency the sensor logs its readings into its internal log buffer. The logged readings are transmitted to the AMP during the sensor's next scheduled reporting interval. The Logging Interval cannot be greater than the Reporting Interval. Example: If the Reporting Interval is set to 1 hour and the Logging Interval is set to 15 minutes, at the 1 hour reporting interval the four logged readings are transmitting to the AMP, which includes the current reading and three logged readings. When running on battery power, it is recommended to use the Logging Interval setting to maximize the sensor battery life and reduce the number of times the sensor connects to the network. For example, if the Reporting Interval is set to every 8 hours and the Logging Interval is set to every 1 hour, these setting values will maximize the sensor battery life while maintaining adequate reporting. These settings can be set to values unique to the sensor application use and reporting requirements. Regardless of the Reporting or Logging Interval settings, the sensor automatically transmits a reading to the AMP that is not within the its normal operating range and/or span. Primex Wireless AC-powered Temperature Sensor Installation Guide 17

22 Configure Sensors for the Network Set Up a Sensor Device Default Profile Temperature Setting Specifications Table 5: Temperature Setting Specifications Setting Description Fields marked with an asterisk (*) are required. *Reading Name Name of the reading to uniquely identify the reading. Temperature Units Max. Graph Value Min. Graph Value Enabled The unit of measure displayed for temperature readings, either Celsius or Fahrenheit. The unit of measure is displayed in AMP software and also on the sensor LCD display. The unit of measure is set up in the AMP software. The maximum temperature value displayed when readings are displayed in a graphical format. You can override these values while viewing the graph and set the graph to autoscale, but an export to Excel always uses the Max Graph Value. The minimum temperature value displayed when readings are displayed in a graphical format. You can override these values while viewing the graph and set the graph to autoscale, but an export to Excel always uses the Min Graph Value. When enabled (checked) the readings are logged and monitored by the system. This field is only available at the sensor device level; not at sensor default profile level. High Temperature Threshold A value in degrees of the maximum allowed temperature limit; when the last transmitted reading to the AMP or a sampled reading taken at the sensor exceeds this value, the sensor enters a HI reading alert status. The sensor is required to be assigned to an enabled High Threshold alert definition. If you set the High Temperature Threshold but not the High Span Minutes setting, when a reading is above the High Temperature Threshold value, the sensor transmits the reading to the AMP software. During a reading alert status, a SNS AC-powered sensor, PrimexIAQ sensor and PrimexTEMP sensor also begins flashing its red LED and sounding its audio alert (if enabled). Recommendation: For an application use that is only to detect a reading that exceeds the high temperature threshold, only set the high temperature threshold and leave the low temperature threshold blank. Entering any value in the low temperature threshold results in transmitting a low reading to the AMP, which may result in effecting the sensor battery life. Primex Wireless AC-powered Temperature Sensor Installation Guide 18

23 Configure Sensors for the Network Set Up a Sensor Device Default Profile Setting Description Fields marked with an asterisk (*) are required. High Span Minutes The number of minutes of time the last transmitted reading is required to be above the sensor's High Temperature Threshold setting value before it enters a HI reading alert status and a High Span alert is generated. The sensor is required to be assigned to an enabled High Span Exceeded alert definition for staff to recieve alert notifications. The Span value should not be less than the sensor Reporting Interval setting. During a reading alert status, SNS AC-powered sensors and PrimexIAQ and TEMP sensors also begin flashing its red LED and sounding the audio alert (if enabled). Leaving this field blank results in a HI reading alert status immediately when the sensor reading exceeds its High Temperature Threshold setting value. An SNS AC-powered sensor and Primex Series sensor also begins flashing its red LED and sounding its audio alert (if enabled) during a High Span alert status. Low Temperature Threshold A value in degrees of the minimum allowed humidity limit; when the last transmitted or sampled temperature reading is below this value the sensor enters a LO reading alert status. The sensor is required to be assigned to an enabled Low Threshold alert definition. During a reading alert status, SNS AC-powered sensors and PrimexIAQ and TEMP sensors also begin flashing its red LED and sounding its audio alert (if enabled). Recommendation: For an application use that is only to detect a reading that is below the low temperature threshold, only set the low temperature threshold and leave the high temperature threshold blank. Entering any value in the high temperature threshold results in transmitting a high reading to the AMP software, which may result in effecting the sensor battery life. Low Span Minutes The number of minutes of time the last transmitted reading or sampled reading is required to be below its Low Temperature Threshold setting value before the sensor enters a LO reading alert status and generates a Low Span alert. The sensor is required to be assigned to an enabled Low Span Exceeded alert definition. The Span should not be less than the sensor Reporting Interval setting. Leaving this field blank results in a reading alert status immediately when the sensor's last transmitted or sampled reading exceeds the Low Temperature Threshold setting value. During a reading alert status, SNS AC-powered sensors and PrimexIAQ and TEMP sensors also begin flashing its red LED and sounding its audio alert (if enabled). Probe Serial Number* The NIST traceable probe serial number. This field is for reference only. This field is only available at the sensor device level; not at sensor default profile level. Next Calibration Date This field is only available at the sensor device level; not at sensor default profile level. If a date is entered, the Daily System Maintenance background job checks for upcoming calibration dates. You can define the Recalibrate alert defintion to receive notification of upcoming calibration dates. Select the calendar icon to select the date. To remove the date, press CTRL and then choose the date. * Setting only applies to a temperature sensor that uses external probes. Primex Wireless AC-powered Temperature Sensor Installation Guide 19

24 Configure Sensors for the Network Set Up the Sensor Default Network Settings Profile Set Up the Sensor Default Network Settings Profile During a sensor s first time check-in with the AMP software, Default Profile settings are downloaded to the sensor. Once these settings are downloaded to the sensor, subsequent setting changes are managed directly within the AMP software. Complete the steps below to set up the Default Network Settings profile. 1. From the AMP top menu, select Sensors. 2. From left menu, select Default Profiles. The Sensor Device Default Profiles page is displayed. 3. From the upper-right corner of the screen, select Default Network Settings. The Network Settings window is displayed. A red X indicates the settings have not been set up. 4. From each drop-down menu, select a setting value. Device Settings: Sets the AMP IP Address/Domain downloaded to the device to access your organization's AMP system. Wireless Network Settings: Sets the wireless network settings downloaded to the device; allowing the device to connect to your organization s network. If the Wireless Network Settings drop-down selections are blank, the settings have not been set up in the AMP System Settings page, which is commonly managed by your organization's AMP system admin. For information on configuring the AMP software, refer to the SNS AMP Installation and Administration Guide. 5. Verify the settings and choose OK. Network Settings Specifications The Network Settings include your organization s AMP IP Addresses/Domain Name and your facility's wireless and wired network settings. These settings are used by the sensors to connect to your organization's AMP system. The settings available are commonly set up and managed by your organization s AMP system admin. Primex Wireless AC-powered Temperature Sensor Installation Guide 20

25 Configure Sensors for the Network Set Up the Sensor Default Network Settings Profile Figure 5: Sensor Devices Network Settings SNS AC-powered sensors: Discovery and Auto-Configuration uses DHCP. After configuring the sensor device, you can edit its settings to assign it a static IP address. If DHCP is not an option, configure sensors using Browser-based Configuration and add the sensor device on the AMP with a static IP address before configuring it. Table 6: Network Setting Specifications Setting Description Fields marked with an asterisk (*) are required. Wired Network Settings Static IP Address Network Configuration Assigned static IP of the sensor. If DHCP is used to acquire a dynamic IP Address for network devices, select the DHCP check box. If using a static IP, select the wired network. Device Settings *MAC Address *Access AMP Using AMP Alternate 1 & 2 A twelve (12) character hexadecimal Media Access Control (MAC) address which is a globally unique identifier of the physical hardware in the sensor. The address can be entered without any separator characters, or each pair of digits can be separated by a dash (-), colon (:), or period (.) character. The default AMP network IP address/domain the sensor connects to over your organization's network. Commonly this setting is set to the Internal Address/Domain. (Optional) An alternate AMP network IP address/domain; allowing for a backup and alternate fail-over scenario. Wireless Network Setting Static IP Address 1 Network Setting 1 Wireless Network Setting 2 & 3 Assigned static IP of the sensor. If DHCP is used to acquire a dynamic IP Address for network devices, select the DHCP check box. The default wireless network the sensor will use to connect to your organization s AMP system. The secondary and tertiary wireless network the sensor will use to connect to your organization s AMP system; allowing for a backup wireless network and a fail-over scenario. Primex Wireless AC-powered Temperature Sensor Installation Guide 21

26 Configure Sensors for the Network Select the Configuration Method Select the Configuration Method The configuration methods available are dependent upon the sensor model. For AC-powered sensors, the configuration method you choose is dependent upon the availability of the network at the time of configuration. Battery-powered sensors are required to be configured with use of the SNS Battery Sensor Configuration tool software. The software is located on the SNS Resources CD. Before beginning the configuration procedures, verify the sensor is configured with the latest Primex Wireless firmware and the sensor model s Default Profile has been set up on the AMP. For additional information, see "Sensor Default Profiles and Default Network Settings Profile" located on page 14. Table 7: Sensor Configuration Methods Configuration Method Discovery and Auto-Configuration Requirements For use with AC-powered sensors only. SNS AMP has been installed and setup. You have a network connection available that is on the same subnet as the AMP server. Browser-based Configuration For use with AC-powered sensors only. SNS AMP has been installed and setup. Computer Computer must be DHCP enabled or use a static IP on the x network excluding with a subnet mask of SNS Battery Sensor Configuration Tool Software For use with SNS Battery-powered sensors only. SNS AMP has been installed and setup. SNS Battery Sensor Configuration Tool software is installed on the computer that will be used to configure the sensors. Computer with an USB port to connect the supplied USB programming cable. To verify that sensor devices can connect to the AMP, they need to be within range of the wireless network it will use to connect to the AMP. Configure Sensors using Discovery and Auto-Configuration Discovery and Auto-Configuration is the preferred method for configuring AC-powered sensor devices. If the SNS AMP has been installed and you have a network connection available on the same subnet that the AMP is on, you can use Discovery and Auto- Configuration to configure AC-powered sensors. Configuration Overview During this configuration method: You connect the sensor to the network and initiate its connection and check-in with the SNS AMP. The sensor s unique MAC address is transferred to the AMP and the AMP downloads the Default Profile to the sensor. Discovery and Auto-Configuration uses DHCP. After configuring theac-powered Temperature Sensor sensor device, you can edit its settings to assign it a static IP address. If DHCP is not an option, configure AC-powered Temperature Sensorsensors using Browser-based Configuration and add the sensor device on the AMP with a static IP address before configuring it. Configuration Requirements Before you begin, be sure the following requirements are met: Primex Wireless AC-powered Temperature Sensor Installation Guide 22

27 Configure Sensors for the Network Configure Sensors using Browser-based Configuration Verify the AMP System, Network, and Time Servers settings are set up. Verify the Default Profile for the sensor model(s) is set up. For additional information, see "Sensor Default Profiles and Default Network Settings Profile" located on page 14. Verify there is an available network port that is on the same subnet as the AMP. Ethernet cable Discovery and Auto-Configuration assumes that sensor devices connect to the network using DHCP. After sensor devices are recognized on the AMP, you can edit the network settings for each sensor device to assign it a static IP address. If DHCP is not an option, configure sensors using Browser-based Configuration and add the sensor device on the AMP with a static IP address before configuring it. Otherwise, when the sensor checks in after being configured, the AMP will see it as an unknown new sensor and will use the default profile to configure it, which will wipe out the static IP address configured in the sensor. See the SNS Sensors User Guide for information on editing a sensor device. Configure Sensors Using Discovery and Auto-Configuration (Same Subnet as the AMP) Complete the steps below to configure a sensor using the Discover and Auto-Configuration method. 1. Insert the temperature probe(s) into the sensor probe jack(s). 2. Connect one end of the Ethernet cable to the network cable jack on the side of the sensor device. 3. Connect the other end of the Ethernet cable to a network port that is on the same subnet as the AMP. 4. Plug the AC adapter for the sensor device into a power source. 5. Plug the AC adapter into the sensor device. The sensor device displays all the segments and then goes blank briefly before displaying a reading. 6. When the display shows a reading, press and release the service button on the front of the sensor to initiate its connection and check in with the AMP. The sensor will issue a series of beeps to signal the following connection sequence: 1 beep = radio booted, 2 beeps = connected to network, 3 beeps = connected to the AMP. 7. Log in to the AMP to confirm that the sensor device has checked-in. The sensor device appears in the Sensor Devices list with the MAC address in brackets in the Name column. 8. Double-click on the sensor in the Sensor Devices list to edit information for the sensor, for example, change the name to something meaningful. Refer to the SNS Sensors User Guide for details on editing sensor device information on the AMP. 9. Disconnect the Ethernet cable from the sensor. 10. The Sensor Default Profile is stored in the sensor s non-volatile memory, so you can unplug and move the sensor device to its installation location. Verify that the first sensor device you configure checks in with the AMP with the correct settings before configuring additional sensors. If the first sensor device does not check in or the settings are not correct, troubleshoot the problem or correct the default profile before configuring additional sensors. Configure Sensors using Browser-based Configuration In the event that you cannot connect the sensor to the network that is on the same subnet as the AMP, for example, if you are configuring sensors for use in a newly constructed building without a network, or you are configuring the sensors at a maintenance facility not on the network, you can use the Browser-based Configuration method to configure AC-powered sensors. Later, when the network is available and the AMP is installed, you connect the sensor to the network and force it to check in with the AMP. Configuration Overview During this configuration method: Primex Wireless AC-powered Temperature Sensor Installation Guide 23

28 Configure Sensors for the Network Configure Sensors using Browser-based Configuration You create a local network connection between the sensor and computer and use the sensor s built in web server utility to configure the sensor with the required settings. Once these settings are configured, you will initiate the sensor s connection and check-in with the AMP. CAUTION: After the sensor has been configured for the network, during its first time check- in with the AMP, the Default Profile on the AMP overwrites the settings that you have configured, so before beginning Browser-based Configuration, verify the Default Profile of the sensor model you are configuring is set up and the settings are correct. Configuration Requirements Before you begin, be sure the following requirements are met: Computer Ethernet cable Verify the AMP System Settings, Network Setting, and Time Servers settings are set up. Verify the Default Profile for the sensor model(s) you are configuring is set up. Sensor name, which commonly describes its final mounting location. Use of EAP-TLS authentication only: valid certificate (.pem) file; certificate is uploaded to the sensor during configuration. AMP and network settings are required during configuration. The table below provides the settings required, location of the settings in the AMP software, and details of the settings required. You will require Network Admin access to the AMP to view these settings. Settings Required AMP Location AMP Setting(s) AMP System Settings Admin > System Settings AMP Network Address(s) Wireless Network Settings If configuring devices to connect over a wireless network Admin > Network Settings SSID, Security Type, Security Key Wired Network Settings If configuring devices to connect over a wired network Admin > Network Settings Network Setting Name, Subnet Mask, and Gateway Address Time (NTP) Settings Admin > Time Servers Minimum of one IP address, up to a maximum of three If not using DHCP, obtain the device s assigned Static IP Address(s), Subnet Mask, and Gateway. When using a static IP, you must specify the IP address of the NTP server numerically. For example, you must enter , (e.g. ntp.primexwireless.com is not acceptable). If you are not familiar with the network settings, contact your Information Technology (IT) network administrator. Configure a Sensor Using Browser-based Configuration Complete the steps below to configure an AC-sensor using the Browser-based configuration method. Primex Wireless AC-powered Temperature Sensor Installation Guide 24

29 Configure Sensors for the Network Configure Sensors using Browser-based Configuration 1. Temp sensor models only: Insert the temperature probe(s) into the sensor probe jack(s). 2. Connect one end of the Ethernet cable to the sensor Ethernet port and the other end into the Ethernet port on your computer. 3. Plug the sensor AC adapter into a power source. 4. Hold down the service button on the front of the sensor while connecting the AC adapter to the sensor. Release the service button when the sensor displays Con, indicating that it is in Configuration Mode. When the computer recognizes the sensor, the sensor emits several beeps. 5. From your computer, open a web browser and enter into the URL address bar the sensor factory default IP address, which is Wait 30 to 60 seconds for the device to establish a local network connection to the computer. To connect to the factory default IP address ( you may need to temporarily disable the computer s wireless card to avoid connecting to other devices with this address. If a local network connection cannot be established temporarily configure your computer with a static IP address. For additional information, see "Set up a Local Network Connection" located on page When prompted for a login, enter the username and password. For username and password information, contact Primex Wireless Technical Support. Figure 6: SNS Browser-based Configuration Page 7. For use of RADIUS EAP-TLS authentication complete this step to install a valid certificate, otherwise proceed to the next step. From the Other Actions menu, located on the bottom of the window, select EAP-TLS Certificate Upload. Select Browse, locate and select the certificate file (.PEM file extension required) and select Open. Select Upload. Upon a successful upload of the file, the screen displays File Transfer Success!. You can now select Return to Main and proceed to the next step. Primex Wireless AC-powered Temperature Sensor Installation Guide 25

30 Configure Sensors for the Network Install an EAP-TLS Certificate to a Sensor 8. From the Configuration page, enter the configuration settings. For additional information, see "Browser-based Network Settings Specifications" located on page 27. AMP Gateways: Enter the AMP IP Address or Domain Name of the AMP. Wired or Wireless Network Settings: Enter the network settings the clock will use to connect to the AMP. NTP Server: At minimum, enter one NTP IP address or Domain Name. If you are not familiar with the network settings, contact your IT department. 9. To apply the settings, click Submit Configuration. 10. When the screen indicates that configuration is finished, click Return to Main and Exit Config Mode. The sensor beeps three times. 11. Disconnect the Ethernet cable from the sensor and computer. 12. To initiate the sensor connection and check-in to the AMP, quickly press and release the service button (once) on the front of the sensor. When the check-in button is pressed, the sensor emits a series of audio beeps indicating its connection sequence. 1 beep: radio booted 2 beeps: connected to network 3 beeps: connected to the AMP If this is a new sensor that has never checked-in to the AMP, the sensor downloads the Default Profile of the sensor model and Network Settings Profile settings. If it is an existing sensor, the sensor checks for configuration or settings changes from the AMP. 13. Verify the sensor checks-in to the AMP with the correct settings before configuring additional sensors. If the first sensor does not check-in or the settings are not correct, troubleshoot the problem or correct the Default Profile before configuring additional sensors. Upon a sensor's successful check-in, you can view the readings reported by the sensor and edit threshold and other settings to meet the requirements of its application use. For more information, refer to the SNS Sensors Module User Guide (SNSDOC-006). Install an EAP-TLS Certificate to a Sensor Complete the steps below to upload an EAP-TLS certificate to a sensor. This procedure is commonly performed to replace an expired certificate. 1. Connect one end of the Ethernet cable to the sensor Ethernet port and the other end into the Ethernet port on your computer. 2. Plug the sensor AC adapter into a power source. 3. Hold down the service button on the front of the sensor while connecting the AC adapter to the sensor. Release the service button when the sensor displays Con, indicating that it is in Configuration Mode. When the computer recognizes the sensor, the sensor emits several beeps. 4. From your computer, open a web browser and enter into the URL address bar the sensor s factory default IP address, which is (wait 30 to 60 seconds for the sensor to establish a local network connection to the computer). To connect to the sensor s factory default IP address ( you may need to temporarily disable your computer s wireless network card to avoid connecting to other devices with this address. If a local network connection cannot be established temporarily configure your computer with a static IP address. For additional information, see "Set up a Local Network Connection" located on page 39. Primex Wireless AC-powered Temperature Sensor Installation Guide 26

31 Configure Sensors for the Network Install an EAP-TLS Certificate to a Sensor 5. When prompted for a login, enter the username and password. For username and password information, contact Primex Wireless Technical Support. 6. From the Other Actions menu, located on the bottom of the window, select EAP-TLS Certificate Upload. 7. Select Browse, locate and select the certificate file (.PEM file extension required) and select Open. 8. Select Upload. 9. Upon a successful upload of the file, the screen displays File Transfer Success!. You can now select Return to Main. 10. From bottom menu, select Exit Config Mode. 11. Disconnect the sensor from the clock 12. Initiate the sensor's check-in to the AMP to validate its network connection with use of the installed certificate. Browser-based Network Settings Specifications Table 8: Browser-based Network Settings Specifications Setting Device Information Description The following information about the device you re accessing is displayed in the top left corner of the main page. Icon: The icon displayed represents the type of device you re accessing. The icon of a thermometer means the device is a temperature sensor. MAC: A twelve (12) character hexadecimal Media Access Control (MAC) address which is a globally unique identifier of the wireless radio in the device. Hardware: The version number of the device hardware you re accessing. Micro FW: The version number of the firmware currently installed in the microcontroller of the device you re accessing. Radio FW: The version number of the firmware currently installed in the radio of the device you re accessing. Device Name AMP Gateways Enter a device name in the Device Name field. This is the name that will be displayed for the device when it is accessed by the Primex Wireless AMP software. Use the IP address and port fields to specify up to three AMP gateways you want this device to use. IP Address 1 is the default AMP gateway your device will use. If the AMP gateway at IP Address 1 is not available, the device will next attempt to use the AMP gateway at IP Address 2 followed by the AMP gateway at IP Address 3. Primex Wireless AC-powered Temperature Sensor Installation Guide 27

32 Configure Sensors for the Network Install an EAP-TLS Certificate to a Sensor Setting Wired Network Settings Description In addition to wireless networking, Primex Wireless devices have an RJ-45 connector and can be put on the network via regular network cabling. The following controls specify how this device should connect to a wired network. Use DHCP: Enable (check) the Use DHCP checkbox to instruct the device to use DHCP to assign an IP address to the device. IP Address: Enter an IP address in the IP Address field if you want to assign a fixed IP address to the device. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Subnet Mask: The subnet mask for your network. This entry must be blank, or a valid IPv4 subnet mask. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Gateway: The IP address of the gateway for your network. This entry must be blank, or a valid IPv4 address. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Wireless Network Settings The following controls specify how this device should connect to a wireless network. SSID: The Service Set Identifier (SSID) is a code which identifies a wireless network. Use DHCP: Enable (check) the Use DHCP checkbox to instruct the device to use DHCP to assign an IP address to the device. IP Address: Enter an IP address in the IP Address field if you want to assign a fixed IP address to the device. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Subnet Mask: The subnet mask for your network. This entry must be blank, or a valid IPv4 subnet mask. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Gateway: The IP address of the gateway for your network. This entry must be blank, or a valid IPv4 address. Note: Leave this field blank if you ve checked the Use DHCP checkbox. Security Type: A selection from the list of supported security modes, or the None selection if the network is an open network with no security. Security Key: A security key from 0 to 64 characters. If WEP is selected, the Security Key must be a Hexadecimal Pre Shared Key. If WPA or WPA2 is selected, the Security Key must be an ASCII Passphrase as long as it is from 8 to 63 characters long. If it is 64 characters long, the key must be a hexadecimal Preshared key. Note: Leave this field blank if you have selected None for the Security Type. Radius Server The following controls specify how this device connects to a Radius server. Radius Server: Select the type of Authentication to be used. Radius Username: A 1 to 40 character username used to log in to the RADIUS server. Leave this field blank if you ve selected None as the Radius Server. Radius Password: A 1 to 40 character password used to log in to the RADIUS server. Leave this field blank if you have selected None as the Radius Server. Primex Wireless AC-powered Temperature Sensor Installation Guide 28

33 Install Temp Sensor, Probes, & Thermobuffer Recommended Installation Materials (Not Supplied) INSTALL TEMP SENSOR, PROBES, & THERMOBUFFER Once sensors have been successfully configured for the network, they are ready for installation at their permanent locations. Recommended Installation Materials (Not Supplied) Side cutters Needle nose pliers 3M Velcro with adhesive backing Mounting Bases (Gardner Bender 1 x 1 common) Zip Ties (up to 10x 4 length and 2 or per sensor) Sand paper Install a Temperature Sensor Specifics of the installation are dependent upon the monitored unit. 1. Prepare mounting area to provide maximize adhesion. If there is moisture, dry the area first. It is recommended to mount the sensor device using 3M adhesive pads. 2. For sensors with probes, in the monitored unit locate an existing access hole or optionally drill a new access hole for insertion of the probe, or route the cable through the rubber door gasket. 3. Route the external probe through the access hole. 4. Mount sensor and dress cable. SNS AC-powered temperature sensors come with self-adhesive hook-and-loop mounting tape. Alternatively, the sensor device s base plate has four holes that may be used to mount it with screws. The operating range of the AC-powered temperature sensor device is F (0-35 C). If you re monitoring temperatures in a freezer, the sensor device must be mounted outside the freezer. 5. Ensure the sensor is powered on. 6. Initiate the sensor s connection and check in with the AMP by pressing and releasing the sensor's service button located on the front of the sensor. 7. Log into the AMP and verify the sensor has checked-in and is reporting within expected ranges. For refrigeration or freezer units, to prevent the risk of puncturing or damaging refrigerated assets, ensure no sharp edges are exposed or created during mounting. When cutting zip ties or other hard material used to mount the sensor or its accessories, be sure to sand down any burrs or edges. Mount a Probe Commonly the temperature inside a refrigeration or freezer unit is not uniform. The cold air enters the unit from one location only and is measure by the thermostat at one location only, a temperature gradient is sure to exist. Identify the Mounting Location Mount the probe in a location where the temperature fluctuation is minimal. Mount the probe in the middle of the unit for optimal readings. Primex Wireless AC-powered Temperature Sensor Installation Guide 29

34 Install Temp Sensor, Probes, & Thermobuffer Install a Thermobuffer Mount the probe in location that is not in the direct path of a cooling fan. Ensure the mounting method does not allow probe to be moved inside the unit, to ensure consistent reading. If the unit has non-conductive wire shelving, mount and secure the probe to the underside of a shelf located in the middle of the unit. Determine how many mounting bases are needed and approximate distances. Mounting the Probe 1. Prepare mounting area to provide maximize adhesion. If there is moisture, dry the area first. 2. Secure probe cables with zip ties and/or tie wraps to prevent the risk of staff accidently pulling out a cable or moving the probe from its fixed mounting position. 3. If using a glycol bottle: Secure probe in filled bottle and zip tie probe and bottle to mounting base securely. 4. Peel off the backing of the mounting base and mount the probe/bottle. Optionally, if there is wire shelving, use zip ties to secure the probe/bottle under the shelf. 5. Zip tie a few mounting bases loosely to the cable. 6. Neatly tuck the cable along the sides using the mounting bases leading to either a grommet or gasket on the door. 7. Once the cable is in a desired location, tighten and trim all zip ties. If needed, use sandpaper to eliminate sharp edges. Install a Thermobuffer Complete the steps below to install a thermobuffer. The thermobuffer is compatible with the ¼ inch thermistor probe and the standard 4 inch RTD probes. 1. Fill the thermobuffer with food grade glycol, 3/4 to 7/8 full, allowing room for fluid expansion. 2. Insert the sensor probe through the grommet on the bottle cap with the tip of the probe fully submersed in the glycol fluid. 3. Tighten the sensor grip with a 15mm wrench to secure the sensor in place. 4. Set the thermobuffer on a shelf, adhere it to a wall with hook-and loop mounting tape, or attach it to a shelf with standard zip ties. CAUTION: Avoid placing the thermobuffer in direct contact with the sides of the storage unit. Primex Wireless AC-powered Temperature Sensor Installation Guide 30

35 REPLACE A SENSOR When a sensor is required to be replaced, your organization s data retention policies and/or regulatory compliance procedures may require that all historical data and settings be retained. Complete the following procedure to retain and associate a sensor s historical data and settings, groups, and alert definitions with a new replacement sensor. The sensor to be replaced and the new replacement sensor are required to be the same model. It is important to complete the steps in the order as described to avoid a loss of data. CAUTION: If this procedure is not completed and a sensor is deleted from your AMP system, all of its historical data and settings are permanently deleted from the system. Update the Sensor Settings The first step is to update the current sensor settings with the new, replacement sensor unique identifier within the AMP software. CAUTION: Before starting this procedure, verify the sensor being replaced is not powered and cannot establish a network connection to check-in with the AMP software. Complete the steps below to update the settings of the sensor being replaced. 1. Write down the replacement sensor unique identifier based on the sensor model as provided below. PrimexTEMP or PrimexIAQ Sensor: MAC address is located on the lower front of the sensor. SNS AC-powered Sensor: MAC address is located on the lower front of the sensor. SNS Battery-powered Sensor: Serial Number is located on the back of the sesnor. 2. Log in to the AMP as a user with the role of Sensors Admin. 3. From the top menu, select Sensors. 4. From the left menu, select Sensor Devices. 5. Select the sensor to being replaced. 6. From the bottom menu, choose Edit. 7. Enter the replacement sensor unique identifier. PrimexTEMP, PrimexIAQ and SNS AC-powered Sensor Models: Select the Network Settings tab and in the Device Settings section enter the replacement sensor's MAC address into the MAC address field. SNS Battery-powered Sensor: Enter the replacement sensor's Serial Number into the Serial Number field. 8. From the bottom menu, choose Save. Configure the Replacement Sensor for the Network You will now configure the replacement sensor for the network to allow it to connect to your facility's network and check-in to the AMP software. Refer to the Configuring Sensors for the Network section of the product model Installation Guide for detailed procedures. During the replacement sensor's first time check-in to the AMP, the system automatically associates the replacement sensor with the replaced sensor's history and settings. Primex Wireless AC-powered Temperature Sensor Installation Guide 31

36 Replace a Sensor Install the Replacement Sensor Install the Replacement Sensor The replacement sensor is ready to be installed at its permanent location. Complete the sensor installation procedures for the sensor model. Verify Replacement The final step is to verify the replacement sensor has successfully checked-in to the AMP software. 1. From the AMP top menu, select Sensors. 2. From the left menu, select Connection History. 3. Verify the sensor s last reported date reflects the date and time the replacement sensor was configured. Primex Wireless AC-powered Temperature Sensor Installation Guide 32

37 UPGRADE SENSOR FIRMWARE Sensors have internal programming, referred to as micro firmware, that controls how they operate. In addition, the radio installed in each sensor has firmware as well, referred to as the sensor radio firmware. It may occasionally be necessary to upgrade a sensor firmware as directed by Primex Wireless. Sensor firmware can be upgraded remotely over the network, which is the preferred method, or locally at the sensor. It's recommended to consult with Primex Wireless Technical Support before performing firmware upgrades to validate the compatibility of devices and firmware versions. Radio firmware versions 4.0.x and greater support the HTTPS or SSL protocol for secure communications over the network. For additional information, contact Primex Wireless Technical Support. SNS battery-powered sensor firmware cannot be upgraded. Upgrade Sensor Firmware Remotely over the Network These procedures provide the steps required to upgrade sensor firmware over the network from within the AMP software. To complete this procedure: The sensor must be communicating with the AMP. Your user account must be assigned to Sensor Admin role. The firmware files provided by Primex must be uploaded to the AMP software. See the SNS AMP Installation and Administration Guide (SNSDOC-005) for instructions. Complete the steps below to upgrade a sensor(s) firmware. 1. From the AMP top menu, select Sensors. 2. From the left menu, select Sensor Devices. The Sensor Devices page is displayed. 3. Select each sensor to upgrade. Hold down the Shift key on your keyboard to select multiple sensors. Figure 7: Figure 8: Sensor Devices 4. From the bottom menu, choose Upgrade. The Firmware Upgrade dialog box is displayed. Primex Wireless AC-powered Temperature Sensor Installation Guide 33

38 Upgrade Sensor Firmware Upgrade SNS AC-powered Sensors Locally Figure 9: Firmware Upgrade Dialog Box 5. From the Target Device Firmware drop-down list, select an available micro-controller firmware upgrade. 6. From the Target Radio Firmware drop-down list, select an available radio firmware upgrade. 7. Choose OK. The Update Pending column in the Sensor Devices page displays a check mark and the selected firmware versions appear in the Upgrade Radio and Upgrade Sensor fields. The next time the sensor checks-in to the AMP, the firmware files are automatically downloaded to the sensor and the firmware is upgraded. When the firmware upgrade is complete, the sensor automatically checks-in to the AMP. During check-in, the sensor Radio Version and Sensor Version in the Sensor Devices page is updated to the installed version. Upgrade SNS AC-powered Sensors Locally You can also upgrade an SNS AC-powered sensor firmware locally at the sensor by using the Browser-based Configuration Tool and the firmware file(s) are provided by Primex Wireless. You must first download firmware file(s) and save it locally to your computer. Once the firmware files are saved locally to your computer, you will upgrade the sensor firmware using the Browser-based Configuration Tool. CAUTION: Do not change the firmware file name. If the name is changed, the firmware upgrade will fail. Sequence of upgrade: radio firmware then micro-controller firmware; unless otherwise instructed by Primex Wireless. Log into the Sensor Web Server To begin updating sensor firmware using the Browser-based Configuration Tool, you first put the sensor into configuration mode and log into the sensor's internal web server. Complete the steps below to log into the sensor s web server. 1. Connect an Ethernet cable between the sensor s Ethernet port and the computer's Ethernet port. 2. Plug the AC adapter into a power source. 3. Hold down the service button on the front of the sensor while connecting the AC adapter to the sensor. Release the button when the sensor displays Con, indicating that it is in Configuration Mode. When the computer recognizes the sensor, the sensor beeps. 4. Open a web browser on the computer. Enter into the URL address bar the sensor's default IP address: 5. Wait 30 to 60 seconds for a connection to be established between the computer and sensor. 6. When prompted for a login, enter the username and password. For username and password information, contact Primex Wireless Technical Support. The SNS Configuration page appears. Primex Wireless AC-powered Temperature Sensor Installation Guide 34

39 Upgrade Sensor Firmware Upgrade SNS AC-powered Sensors Locally Upgrade Radio Firmware CAUTION: Upgrade the Radio firmware before upgrading micro-controller firmware. Complete the steps below to upgrade the radio firmware of a sensor. 1. From the browser-based Configuration page, choose Radio Firmware Upload to display the Radio Firmware Upload page. 2. Choose Browse. Windows displays an Open dialog box. Figure 10: Radio Firmware Upload Page 3. Use the controls on the dialog box to browse to and select the firmware file stored on your computer. The firmware file name format and version identification (X identifies the version number) is SNS_RADIO-X_X_X.ROM. CAUTION: Do NOT change the firmware file name. 4. Choose OK to close the dialog box and return to the Radio Firmware Upload page. 5. Choose Upload. Primex Wireless AC-powered Temperature Sensor Installation Guide 35

40 Upgrade Sensor Firmware Upgrade SNS AC-powered Sensors Locally WARNING: Do not disconnect or power down the sensor during the upgrade process, which may take up to ten (10) minutes. Removing power during a firmware upgrade will PERMANENTLY damage the sensor. When the radio firmware upgrade begins, the sensor beeps four times and flashes UP once a second and then goes blank for the next second. When the firmware upgrade has completed, the sensor again beeps four times. A few seconds later, the device beeps once to indicate that you can re-initiate a connection from the computer and go back into configuration mode. Upgrade Micro Firmware Primex Wireless will notify you of the availability of a new firmware version. You must first download the new version of the radio firmware and save it on your computer before you can load it to the microcontroller on your device. Complete the steps below to load a new version of the microcontroller firmware to your device. 1. On the Browser-based configuration page, choose Micro Firmware Upload. The Micro Firmware Upload page is displayed. 2. Choose Browse. Windows displays an Open dialog box. Figure 11: Micro Firmware Upload Page 3. Use the controls on the dialog box to browse to and select the firmware file stored on your computer. The firmware file name format and version identification (X identifies the version number) is SNS_AC_TEMP-X_X.A43. Primex Wireless AC-powered Temperature Sensor Installation Guide 36

41 Upgrade Sensor Firmware Upgrade SNS AC-powered Sensors Locally CAUTION: Do NOT change the firmware file name. 4. Choose OK to close the dialog box and return to the Micro Firmware Upload page. 5. Choose Upload. WARNING: Do not disconnect or power down the sensor during the upgrade process, which may take up to ten (10) minutes. Removing power during a firmware upgrade will PERMANENTLY damage the sensor. During the microcontroller firmware upgrade, the sensor temporarily ceases operation and its display is blank. When the upgrade is complete, the sensor automatically restarts and sets the display to normal operating condition. Primex Wireless AC-powered Temperature Sensor Installation Guide 37

42 TROUBLESHOOT AC-POWERED SENSORS The table below contains troubleshooting AC-powered sensors. Table 9: Troubleshooting AC-powered Sensors Problem Cannot access the AMP No monitoring data on the AMP Resolution Check wireless signal and network interface (wired/wireless) using the browser-based configuration tool. Check wireless signal strength and network interface (wired/wireless). Verify the sensor has been configured with the correct AMP and network settings. Replace sensor if deemed as a defective sensor. Primex Wireless AC-powered Temperature Sensor Installation Guide 38

43 APPENDIX A: SET UP A LOCAL NETWORK CONNECTION During Browser-based Configuration, the device must establish a local network connection with your computer. Follow these steps to assign an IP address to your computer to communicate with the device. If you cannot configure an IP address, the device will give the computer a DHCP address during configuration. This occurs when the device is powered up while the device and computer are trying to establish a local network connection. 1. From the Windows Start button, select Settings>Control Panel>Network Connections. A Network Connections window, similar to the figure below, opens with LAN or High-Speed Internet information. Figure 12: Network Connections Window 2. If your computer has a wireless network card, right-click the Wireless Network Connection item and choose Disable on the context menu displayed. 3. Right-click the Local Area Connection item and choose Properties on the context menu. You will see the Local Area Connection Properties dialog box, as shown in the figure below. Primex Wireless AC-powered Temperature Sensor Installation Guide 39

44 Appendix A: Set up a Local Network Connection Figure 13: Local Area Connection Properties Dialog Box 4. On the General tab under This connection uses the following items list, select the Internet Protocol (TCP/IP) item, and then choose Properties. You will see the Internet Protocol (TCP/IP) dialog box, as shown in the figure below. Primex Wireless AC-powered Temperature Sensor Installation Guide 40

45 Appendix A: Set up a Local Network Connection Figure 14: Internet Protocol (TCP/IP) Properties 5. Choose the Use the following IP address option button, and enter the following information: In the IP address field, enter In the Subnet Mask field, enter Choose OK to accept the IP address changes and return to the Local Area Connection Properties dialog box. 7. Again, choose OK to accept the changes, close the dialog box, and return to the Network Connections window. 8. Close the Network Connections window. When you have completed configuring the devices for the network, be sure set your computer back to its original setting. Primex Wireless AC-powered Temperature Sensor Installation Guide 41

46 APPENDIX B: BROWSER-BASED CONFIGURATION TOOL (ADVANCED USE) Many of the Primex Wireless devices have a built-in Web server utility that allows you to log into and configure the device through a Web browser when the device is attached directly to the computer via a network cable. With this utility you can specify the address of the destination host and wired or wireless network parameters. The utility also provides some tools for diagnosing problems. This section describes the advanced actions that can be performed using the Browser-based Configuration Tool. Action Buttons These buttons act on the data entered on the browser-based Configuration Tool main window: Button Submit Configuration Micro Firmware Upload Radio Firmware Upload Site Survey Description Click the Submit Configuration button to accept your changes and store your settings in the device s onboard memory. Clicking the Micro Firmware Upload button displays the Micro Firmware Upload page. You use this page to upload a new version of the firmware to the micro-controller. Clicking the Radio Firmware Upload button displays the Radio Firmware Upload page. You use this page to upload a new version of the firmware to the radio. Clicking the Site Survey button displays the Site Survey page. You use this page to view a list of all wireless access points recognized by your device. Change Password Clicking the Change Password button displays the Change Password page. You use this page to change the password used to log into this device. Primex Wireless AC-powered Temperature Sensor Installation Guide 42