Empanelment of Venders for Supply/Installation& AMC of Security & Fire Safety Gadget for branches under RO:Dehradun for and

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1 त र य क य ऱय / R e g i o n a l o f f i c e 46, ई.स.र ड, आई.ड.ए.ट वर / 46,E.C.Road,IDA Tower, 1 st फ ऱ र, न कट द व रक स ट र / 1 st Floor, Near Dwarka Store द हर द / Dehradun उत तर ख ड / Uttrakhand द रभ ष/Telephone: ,04,05 फ क सष/Fax: ( स रक ष कक ष / SECURITY CELL ) Ref. No.10/RODDN/SEC/2018/HS/S-02 दद क / Date: Empanelment of Venders for Supply/Installation& AMC of Security & Fire Safety Gadget for branches under RO:Dehradun for and Applications are invited from reputed agencies for empanelment of Security Vendors for Supply/Installation / AMC of Security & Fire Related Equipments/Gadgets of various categories for branches/atms of our Bank in under RO Dehradun. The jurisdiction of RO Dehradun includes all districts of Uttarakhand state and 04 districts of Uttar Pradesh (Bijnor, Muzaffarnagar, Shamli, Saharanpur). NO DESCRIPTION OF STORES / SERVICES I. Empanelment of Security Vendors for Supply/Installation / AMC of Security & Fire safety Related Equipments/Gadgets for Branches/ ATMs/ Administrative Offices under RO: Dehradun). The details of Category / Item or System / Equipments are as under. CATEGORY SUPPLY&INSTALLATION OF SECURITY GADGETS a. SECURITY ALARM SYSTEM b. DVR BASED CCTV SYSTEM c. STAND ALONE BURGLAR ALARM SYSTEM FOR ATMS. d. ACCESS CONTROL SYSTEM e. AUTOMATIC FIRE DETECTION AND ALARM SYSTEM CATEGORY - AMC f. AMC OF ABOVE ITEMS (a to e) CATEGORY - FIRE EXTINGUISHERS g. SUPPLY / REFILLING OF FIRE EXTINGUISHERS i. Modular Fire Extinguishers ii. Portable Fire Extinguishers 1

2 II AIM OF EMPANELMENT: To create and have a pool of readily available Security Vendors capable of supplying the required system, equipment / components, or services of the laid down specifications, at competitive rate without loss of time and are also able to provide the after sales service for at least 5-8 years to ensure all time serviceability thereby prolonging the life of the security equipment. II. a Empanelment will be for two separate groups i. Empanelment for Supply / AMC of Security Equipments: -Services specified in items (a) to (e) of Para, I i.e CATEGORY SUPPLY&INSTALLATION OF SECURITY GADGETS a. SECURITY ALARM SYSTEM b. DVR BASED CCTV SYSTEM c. STAND ALONE BURGLAR ALARM SYSTEM FOR ATMS. d. ACCESS CONTROL SYSTEM e. AUTOMATIC FIRE DETECTION AND ALARM SYSTEM CATEGORY - AMC f. AMC OF ABOVE ITEMS (a to e) ii. Empanelment for Supply & Installation of Fire Related Equipments/Gadgets (FEs):- Services specified in item (g) of Para I, i.e CATEGORY - FIRE EXTINGUISHERS g. SUPPLY / REFILLING OF FIRE EXTINGUISHERS i.modular Fire Extinguishers ii.portable Fire Extinguishers iii. Bids/Offers shall be submitted as per above classification / grouping. i.e The bidder may submit the Bid for x. Empanelment for Supply / AMC of Security Eqpts: -Services specified in items (a) to (f) of Para I 2 or

3 y. Empanelment for Supply & Installation of Fire Related Equipments/Gadgets (FEs):- Services specified in item (g) of Para I z. For both Empanelment as shown in x & y or iv. If bids are not submitted as per above classification / grouping, it will be considered as incomplete bids and will be rejected. v. Bids if submitted for individual item/items other than specified in above grouping shall not be entertained. 2. Interested Venders /suppliers available/ operating in the area within the stipulated time should send their information as follows : a) Introductory letter as per APPENDIX- A along with documentary proof. b) Documents as mentioned in PQC (Pre-Qualification Criteria) at Para IV duly attested with sign and seal of authorized signatory. 3. Venders /suppliers should ensure that their Security gadgets are as per the Technical specifications / Data mentioned in APPENDIX- B. 4. Our officer/s shall visit the premises /office / manufacturing facility of each firm/vender and verify the documents forwarded with the originals held by firms / suppliers. 5. The firms /suppliers will be rated as per procedure existing in our Bank. 6. Venders / Suppliers who fulfill the laid down criteria shall be requested to give demonstration of the equipment before the empanelment committee so as to ascertain the suitability and its conformity with laid down Technical specifications. The committee shall shortlist the suppliers accordingly. 7. Firms / Suppliers/Venders selected will be requested to submit the sealed quotations for each equipment to submit their financial bids in sealed covers. 8. Financial bids submitted by the short listed firms shall be opened by the empowered committee as per the laid down procedure to ascertain the market rates. The rates will also be standardized at our end in order to ensure common minimum rates for each equipment / accessories. 9. Efforts will be made to empanel minimum of 3-5 venders. 10. The details should reach our Office at above mentioned address latest by 24 January 2018 by PM positively. GENERAL TERMS & CONDITIONS II. a. incomplete offers, offers not confirming fully to the requirements specified in this letter or with vague 3

4 replies will not be considered. b. Any conditional bids/applications shall not be considered and will be out rightly rejected in the very first instance. III. Definitions: The definitions in this Letter to be understood subject to exceptions. a) Security Vendor: The word Security Vendor means any original manufacturer / authorized Supplier or Dealer or AMC provider of any of the Security & Safety or Fire related equipment, who will be submitting their offer /bid. b) Equipment: The word equipment means any System/ Gadget/Components used for installing in the branches / offices etc for the purpose of Security, surveillance & Fire Safety etc. c) Items: The items shall be the equipments shown in Para 1(i) from a to g including its subcategories unless specified different. IV. PRE-QUALIFICATION CRITERIA a. Qualification criteria given below specify minimum Qualification criteria in various areas to ensure that Security Vendor / his partner has necessary experience, expertise, financial strength and skilled human resource to provide quality service to the Bank. b. Documents are not transferable. c. Provide documentary details wherever necessary. d. Following are the mandatory requirements (Details of documentary proof required is specified in brackets/ Italics) 1. Turnover should be over and above Rs 25 Lakhs per year during last 3 years. (Audited Balance Sheet for (FY; , & ) 2. Should have a presence & continuous experience in the market from the past 5 years with experience in offering similar solutions. (Copies of work orders & value of work done) 3. Should be a registered firm a. (Company Registration Certificate, MoA & Board Resolution authorizing authority to Authorised Signatory;) b. Partership Partnership deed and PoA authorizing authority to Authorised Signatory. c. Proprietorship - letter of Proprietorship, ID Proof and Address Proof of Proprietor.) 4. Should be registered with authorities of GST(Copy of certificate) 5. Should have valid PAN Card(Copy of PAN) a. Should be financially strong to undertake such kind of projects and should furnish (Bank Solvency Certificate of minimum Rs. 5 Lakhs to establish the financial soundness of the Company. (The Solvency Certificate shall be the latest i.e Not issued before 01/06/2017 ) 6. Should be empanelled for similar services with PSBs / PSUs/Central/State Govt. undertaking in Uttarakhand & UP. (Copies of work orders & Value of work done) 7. Should have effective infrastructure /workshop for undertaking repair of equipments in the area of service required. (Proof of having the facility Any legal document with certificate issued by Govt. authority, lease deed etc which is in force). 8. Should must be an income tax assesses and should have filed IT return for the last three Assessment Year.(ITR Acknowledgement for FY; , & ) 4

5 e. Additional requirements, which may give weightage to the bidder in the evaluation process 1. ISO or other relevant Certifications 2. OEM certification exclusively in the name of Security Vendor, specifying maintenance support. V. SERVICES FROM SECURITY VENDOR EMPANELMENT & SUPPORT a. The Bank reserves the right for selection and finalization of empanelment as per laid on procedures. The Security Vendors will be considered for empanelment only if it meets all conditions specified in this letter and screening being done by the Bank. b. Empanelment would be done for a period of 02 years from the date of finalization of the process / approved date. The extension of empanelment for 02 more years may be done after carrying out the yearly review by the Bank with regards to the performance & services of Security Vendors. Technical as well as other Specification of various Items of all Categories shall be as specified in Appendix B (These are the minimum specification required). Fresh Installation / New Equipment (items a-e) c. After successful empanelment of Security Vendors, during the event of a new installation of any system, either for a branch or for an independent ATM, the requirements of the individual items may vary case to case and Quotation will be obtained from the empanelled Sec Vendors in sealed envelopes and supply order will be given to the (L1) for supply/installation. d. On the basis of costs specified above, the firm who stands L1 shall be awarded the project for that particular case, which will not only reduce the time frame for installation but also gives a transparent system of awarding the project. e. Rates for passive components like wire & conduits shall not be taken in the price comparison as the payment of those items will be made on actual only. Applicable taxes will also be extra. f. Installation of each item shall be completed within 10 days of release of order which will be intimated to the registered id of the Security Vendor. In case of delay, due to any genuine cause, Security Vendor may submit representation to RO within 4 days of issue of the order for approval. RO reserves the right to accept the representation of not based on merit. AMC of items (item f) g. After successful empanelment of Sec Vendors, AMC Quote will be asked for Annual AMC rate from the empanelled Security Vendors in sealed envelope which will be scrutinized and rate of AMC will be finalized by the Bank after taking account of Market value as well as related aspects. Security Vendors who accepts the rate finalized by the Bank will be awarded with AMC of various Branches. The Bank will take all possible steps to distribute Branches evenly to all qualified Security Vendors, however, RO shall also consider factors like equal opportunities, level of service and other aspects which are is in the interest of the Bank in addition to the price factor, and shall reserves the right of awarding the job in each case. The region has the jurisdiction of whole Uttarakhand and 04 districts of Uttar Pradesh. The sec vendor must have to accept the A.M.C of districts of UP branches/atms along with main land. h. This rate once accepted will be valid till completion of the empanelment. i. In the case of additional installation / augmentation of equipments in an existing location, the work may be awarded to the Security Vendor who is already providing AMC support for said category for that Office, so that the compatibility and continuity in the support can be ensured, however, rates will be that of approved rate chart. 5

6 j. Items under warranty:- Equipments already under warranty shall not be included in the AMC charges. However, if the warranty expires during the currency of the AMC period, the cost of the equipment may also be included on pro-rata basis for calculating AMC charges from the date of expiry of warranty. Scope and Coverage of the AMC: The contract will be for a period of two years During the visit the technician should check the systems thoroughly from all the points, regarding its functioning and maintenance. Date of servicing shall be noted on the control panel. Service technician should make an entry in the alarm register at the branch mentioning the date of servicing, repairs carried out, battery/ cells replaced. Service technician should be in possession of valid Identity Card with photograph. In case of any modification in the system or change of wiring or any major work, including running wires through conduit etc, is suggested by the technician, an estimate of the expenditure involved to be submitted to the Branch. The servicing shall be carried out once in a quarter without fail and the period between mandatory services shall not be less than 70 days & more than 90 days. If any repair work is to be carried out, prior permission should be sought from controlling office. The Service Charges exclude the cost of components required to be replaced. In case the Security/Fire/CCTV systems is replaced with a new system and is under warranty, the AMC would be applicable only after expiry of the warranty period. All the staff members are to be made familiar with the operation, location of switches and maintenance of alarm system. If the system is beyond in-situ repairs, a standby system will be provided by the agency and the unit so taken will be installed back duly repaired. Major repairs involving heavy expenditure will be done only after being approved by this office. Replacement of system will be recommended only if the system is beyond economic repairs. k. Site response time: The AMC Security Vendor shall turn up for attending the problem within a time period of 24 hours from the time of registering of the complaint, failing which may attract penalty. This would not include bank holidays l. Turn-around time: The AMC Security Vendor shall repair / replace/ provide solution within a time period of 48 hours from the time of registering of the complaint. This would not include bank holidays. In case the equipment could not be brought into working conditions within the time specified above, the Security Vendor shall provide a substitute so that the working of the system should continue, failing which may attract penalty. m. Preventive Maintenance visit by AMC Security Vendor (mandatory visit once in a quarter even if the branch has not called):- At least one mandatory preventive Maintenance visit shall be arranged by AMC provider once in each quarter even if there is no complaint from the branch. Details of the visit shall be recorded in the equipment register and a copy in detail shall be forwarded to RO. n. Procedure for On Call Visits, whenever required by branches to attend any complaint or 6

7 General: repairs: - The branch will be making the telephone calls to register the complaint (on telephone number of the AMC provider or by , fax or letter). While registering the complaint, a complaint number shall be generated, by service provider, with date and time and inform branch as well as Security Cell RO. Likely time of deputing the technician shall be informed to the branch by the Security Vendor. The branch shall make note of the complaint number (With date and time) in the security equipment checking register. When the technician from the AMC provider visits the branch / repairs the system, he shall make entry against the complaint in the register with details of the defects, its rectification as well as present status. The Officer in charge of the branch shall endorse his remarks against rectification of each and every complaint. Maintenance / Repair log for each equipment shall be recorded and shall be kept updated in the register. Branch officials to ensure that the system is working fine before giving the sign off. o. Service Report: The repairs shall be carried out at the branch itself (on site). In case the equipment is required to be taken to the workshop for repairs, the replacement / stand by system shall be provided by the AMC provider. Service report shall be duly completed after the closure of the complaint which shall be signed by the technician and officer in charge. First copy shall be handed over to the Branch. Second copy shall be sent to RO security cell on weekly basis by the Security Vendor. Third copy may be retained by the AMC provider as record. Consolidated summary of branch visits shall be sent once in a quarter to Security Cell / RO; eg first week of July, October, January and April. This shall include details of both Preventive Maintenance visits as well as On call visits. p. FE Fresh Installation / Re-filling.(item-g) Aspects specified in Para V d-f & Para V j,k will be followed in the case of fresh installation. q. In the case of re-filling, the Security Vendors who becomes L1 based on refilling charges of FEs for a particular branch as specified in the approved rate list will be awarded with Re-filling job. r. RO will be considering factors like equal opportunities, level of service and other aspects which are is in the interest of the Bank in addition to the price factor, and shall reserves the right of awarding the job in each case for each category. s. RO shall be intimating the minimum requirements of equipments in a standardized manner and the Security Vendor shall ensure installation of the same within three months in all Branches under AMC. No deviation in this shall be accepted. If found any deviation after completion of a quarter, penalty clause shall be invoked. VI. OTHER CONDITIONS a. All entries in the Bids form should be legible and filled clearly. b. If the space for furnishing information is insufficient, a separate sheet duly signed by the authorized signatory may be attached. 7

8 c. No overwriting or cutting is permitted. However, the cuttings, if any, in the Letter / Application must be initialed by the person authorized to sign the bids. d. No costs incurred by the applicant in applying, in providing necessary clarifications or attending discussions, conferences or site visits will be reimbursed by the Bank. e. If the application is made by a partnership firm, it shall be signed by all the partners of the firm with their full names and current addresses, or by a partner holding the power of attorney for the firm for signing the application, in which case a certified copy of the power of attorney shall accompany the application. A certified copy of the partnership deed, current address of the firm and the full names and current addresses of all the partners of the firm shall also accompany the application. f. If the application is made by a limited company, it shall be signed by a duly authorized person holding the power of attorney for signing the application in which case a certified copy of the power of attorney shall accompany the application. The information furnished must be sufficient to show that the applicant is capable in all respects to successfully complete the envisaged work in respective category. Attested Board Resolution in this regard can also be attached in place of PoA. g. The evaluation will be based on the experience of the agencies and their financial capabilities and may also include inspecting the works carried out by the agency for which necessary coordination shall be made by the agencies. Based on the details furnished and inspection of works, eligibility criteria, the agency shall be empanelled. Decision of the Bank regarding selection / rejection for empanelment will be final and binding and no further correspondence will be entertained. The empanelled agencies will only be informed by post / . h. If, information and details furnished by applicants are found to be false at any time in future or any information withheld, which comes to the notice of the Bank at a later date, the empanelment of such applicant will be cancelled immediately. i. Bank reserves its right to reject any / or all the applications without assigning any reasons whatsoever. j. The Bank will not be responsible for the Bids received late on account of any reason. Authorized Signatory 8

9 APPENDIX- A To, The Asstt. General Manager, Security Cell Syndicate Bank, Regional office, 46, E.C Road, IDA Tower Dwarka Store Dehradun Dear Sir, Sub: Application for empanelment of Security & Fire Safety Gadgets. 1. Refer to your advertisement appeared in. dated I / we hereby forward our application for empanelment of Security & Fire Safety gadgets in your bank / RO as per the given Performa. I / We also hereby declare that the information furnished in the application and in the supplementary sheets from pages....to.are correct to the best of my / our knowledge and belief. Signature Name Designation Address Place: Date: Seal of Applicant: 1. Name of the Organization. : 2. Address. : 9

10 3. Year of Establishment : 4. Status of Firm : (Whether Company/ Firm/ Proprietary) (Enclose relevant document /deed) 5. Name of the Directors/Partners/Proprietor. : i) ii) iii) ( Enclose relevant document / deed) 6. Whether registered with the Registrar of companies / : Registrar of Firms. If so mention number and date. 7. a) Name & Address of the Bankers. i) ii) iii) iv) b) Enclose the Solvency certificate from the Bankers : ( Give details) c) Whether able to furnish performance guarantee for : full cost of work if entrusted. 8. Whether registered for sales tax purpose if so mention : number & date. Also furnish copies of sales Tax clearance certificate. 9. Whether an assessment of Income Tax. If so, mention permanent account number. Furnish copies of income tax clearance certificate. 10. Furnish copies of audited balance sheet & profit & loss Account audited) For the last 3 years. 11. If you are registered in the panel of other organizations/ statutory bodies such as CPWD, PWD, MES, Banks etc. Furnish their names and date of registration. i) ii) 10

11 iii) iv) 12. What is your field of activities? Mention the fields on preference basis: i) ii) iii) iv) v) vi) 13. Whether willing to work anywhere in India or mention : The place where you are willing to work. 14. i) Detailed description and value of work done for others in the past: ii) Detailed description and value of work done for the Bank: 15. Specify the maximum value of work executed in a year. 16. Furnish the names of three responsible persons who will be in a position to certify about the quality as well as past performance of your organization. i) ii) iii) Note: Where copies are required to be furnished, these are to be certified copies preferably by the concerned agencies or a Govt Office 11

12 Proforma 1 Particulars in respect of work executed. SI. No. Name of work project with address Short description of work executed Name & address of owner Value of work executed Stipulated time of completion Actual time of completion Name & address of Architect consulting engineer. Proforma 2 Key Personnel Permanently employed. SI. No. Name Designation Qualification Experience Years with the firm Any other

13 Proforma 3 Other relevant Information I. Work Force Permanently employed No. Any other Years with Firm a) Executives b) Managers c) Technicians d) Others II. Workshop Facilities Location Land Area Type of Structure Type of facilities a) b) 13

14 Appendix-B SPECIFICATION AND QUALITATIVE REQUIREMENTS OF SECURITY AND FIRE SAFETY EQUIPMENTS (No Conditional acceptance / Compliance will be entertained) I.Security Alarm System for Branch/Office/attached ATMs Depending upon the ambience and technical feasibility, the security alarm system can be wireless operating within the permissible frequency bands or wired system as may be decided by us. The system shall have following broad specifications: S Tech Specifications / Requirements Complied / No Not Complied 1. The Control Panel should operate on V mains supply via step-down transformer. Zone indicator facility for 4-10 switches with provisions to extend the same as per requirement with display on the control panel shall be available. 2. Control panel/ unit should have Maintenance free automatic re-chargeable 12VDC x l.3-7 AH MF Battery backup. System should automatically change over to battery on power failure and to mains when the power is restored. The Control Panel should be PCB based modular circuitry and have Low Power consumption. 3. The System should have following sensors or should be compatible to provide interface without any additional modifications. Magnetic sensors Passive Infra Red sensors (Min 25 feet range) Model DSC-CL-100 or higher Light detection sensors Auto Dialer Shutter magnetic switch Pressure mats sensors Glass break detector Central Monitoring System (CMS) 4. The System operating frequency should have immunity to external Radio Frequency interference. 5. The following Visual indications on the control panel shall be provided: System on Battery charging Battery Low Battery indication when system under Battery backup. Indications on tamper condition of external speaker, wire or Control panel. Night mode functional indicator Day mode functional indicator Each of channels to be provided 14

15 6. Compatible for provision of Night mode functional indicator at the entrance. 7. Built-in speaker in control unit (25 Watt). 8. Unit body fabrication to be of combination minimum 18 SWG and 14 SWG, with no screws accessible from outside including mounting screws. Front cover to be lockable and designed to be wall-mounted. Corrosion-proof steel metallic body having tamper-proof locking arrangements. 9. Automatic faulty zone/switch isolation should be available in the control panel. 10. Key and lock for ON and OFF function of the system and also for unit locking should be provided. 11. Automatic shut off of alarm after a preset time. Also the siren should be switched off by turning the key switch to armed position. 12. Entry and Exit Delay (adjustable). The Exit/entry time duration should be indicated by the buzzing of the buzzer. 13. Audio-visual testing facility of Alarm System without activating the main speaker should be available (Test button and indication). 14. Miniature Circuit Breaker (MCB) safety device to be provided to prevent damage to the Alarm System due to high/low voltage, surge/fluctuation. 15. Full tamper-proof circuit, wiring and system. On tampering of any part, the siren should sound. 16. ISI approved wiring and 1 inch ISI marked white PVC conduit. All wiring should be concealed in conduit. 17. External wiring: For panic switch: - Super annealed solid copper wire 0.5 mm diameter insulated to withstand minimum 1100V. For speakers: twin 25 strand copper wire of minimum 36 SWG twisted, flexible and insulated. 18. Operating temperature: -10 C to +55 C. Humidity: 10% to 90% non-condensing. Vibration, Tremors and normally applied jerks resistant. 19. Immunity to static lightning. Minimum 40 Watt (main) external speaker. 20. System should have warranty for minimum one year. 21. Control panel should have lockable strong metal case and it should be installed in a place away from customer service area in a concealed manner. 22. All cabling should in concealed manner 23. The Auto Dialer shall have the following basic features: Minimum 08 telephone numbers feeding facility Able to feed minimum 16 Digit telephone number (each) Message shall pass on to the next telephone number automatically in case of no response in a sequential manner (as fed in the memory). 24. Training to be provided to selected branch personnel / guard of the Branch / Office to operate the system 25. The Security Alarm System should be subjected to Performance test and certified by Regional Electronics Test Laboratory or Electronics Test and Development Centre (ET & DC) of Ministry of Information Technology, Govt. of India. 26. Panic button to be positioned inside ATM room and magnetic sensor to be positioned on the bottom side of the ATM machines Vault door. Alarm should activate two Hooters of 10W each positioned inside and outside ATM room when either of this buttons is activated. 27. Self-Test facility 28. Power connectivity shall be from UPS 29. Sensors, switches and other accessories should be tamper proof and should be installed in sufficient height where ever required 30. In attached ATMs; Panic button to be positioned inside ATM room and magnetic sensor to be positioned on the bottom side of the ATM machines Vault door. Alarm should activate two Hooters of 10W each positioned inside and outside ATM room when either of this buttons is activated. 15

16 31. Panic button inside the ATM room shall be placed in the center of white acrylic board with inscription in red as shown below. Emergency Call (Panic Switch) Police 100 II. SPECIFICATIONS/ FEATURES FOR DVR BASED CCTV SYSTEM ETC. The DVR shall of REPUTED MAKE LIKE- SAMSUNG, BOSCH, DEDICATED MICROS (UK), HIKVISION, DAHUA, Make for all types of Camera - Reputed Make Like Samsung, Bosch, Dedicated Micros (Uk), Hikvision, Dahua, etc which are (CE/FCC certified). S Tech Specifications / Requirements Complied / No Not Complied 1. Digital Video Recorder(DVR) 04/08/16 channel stand alone (UL/FCC/CE approved) 2. Stand alone Digital Video Recorder (DVR) 1.5 U, H.264 compression algorithm for standalone DVR 3. Real time Live display with 4/8/16 cameras 720P high definition. 4. Remote and live display for 4/8/16 cameras, fps recording for CIF and D1 (4ClF) function; 6. Live, recording, playback, backup and network and Mobile access, multi/upto 4 Hard Disc drives (HDDs) and DVD-RW supported, all channels simultaneous playback. 7. Multiple control methods; front panel, IR remote controller, USB mouse, network keyboard Smart video detection: motion detection, camera blank, video loss. 8. Smart camera settings privacy masking, camera lock, color setting and title display. 9. Pan Tilt Zoom and Speed Dome Control; multi protocols supported, preset, scan, auto pan, auto tour, pattern, auxiliary function supported channels and audio inputs- bidirectional talk supported. 11. Back-up methods: USB devices, DVD-RW and network download. 12. Alarm triggers screen tips; boozer, PTZ movement supporting, and FTP upload. 13. Smart HDD management: non working HDD hibernation faulty alarm, 14. multi DVR client CMS network access for remote viewing, recording, playback, setting, system status event log, and FTP Function (UL CEFCC certified). 15. Multi password protection. 16. Maximum record rate upto 50 pps(pal), 17. Built in Activity/Motion detection, 18. Schedule recording, 10/100 base T network interface capability, 19. Virtual Keyboard 20. HDD capacity to accommodate 90 days recording for Branches / ATMs and 180 days for CC. 21. Dual Stream facility (masking of some cameras), 22. Powerful network software: Remote viewing with PC connectivity, built-in web server, multi-dvr client & CMS. Network access for remote live viewing, recording, 16

17 playback setting, system, status, event log, & FTP function (UL / CE/ FCC certified). 23. Monitor Minimum 19 TFT/ Flat screen/lcd, CE/FCC certified (Samsung/ LG/ Sony) Make. Cameras: 24. DOME Make-(Sony/Samsung/ Dahua) (CE/FCC certified) a. Sensor-1/3 Sony chip super HAD CCD with 3.6mm lens with 12 V regulated power supply. b. Video Processing DSP c. Effective Pixels -752(H) x 582(V) d. Sensitivity 0.7 lux for usable picture(40% video) with IRE AGC on e. Resolution- 700 TVL f. Video output- 1.0 Vpp, 75 ohm unbalanced g. S/N ratio 50 db h. White balance- ATW i. AGC Yes j. Gamma Correction DOME (IRLED/ Night Camera)- Make-( (Sony/Samsung/Dahua)) CE/FCC certified. a. Sensor 1/3 Sony chip Super HAD CCD with 3.6mm lens with 12V regulated Power supply. b. Video Processing DSP c. Effective Pixels -752(H) x 582(V) d. Sensitivity 0.7 lux for usable picture(40% video) with IRE AGC on e. Resolution- 700 TVL f. Video output- 1.0 Vpp, 75 ohm unbalanced g. S/N ratio 50 db h. White balance- ATW i. AGC Yes j. Gamma correction C Mount make ((Sony/Samsung/Dahua)) CE/FCC certified. a. Sensor 1/3 Sony chip Super HAD CCD with 3.6mm lens with 12V regulated Power supply. b. Video Processing DSP c. Effective Pixels -752(H) x 582(V) d. Sensitivity 0.7 lux for usable picture (40% video) with IRE AGC on e. Resolution- 700 TVL f. Video output- 1.0 Vpp, 75 ohm unbalanced g. S/N ratio 50 db h. White balance- ATW i. AGC Yes j. Gamma correction Bullet Body IR camera make (Sony/Samsung/Dahua) CE/FCC certified a. 750 TVL, b. Minimum luminance less than 1.0 Lux (F2.0), c. S/N Ratio More than 48dB, d. Internal Sync System, e. Aesthetic design, f. Automatic electronic shutter system, 17

18 g. Low Light Surveillance Support h. Automatic Gain Control, i. Mounting Bracket Included j. Compact Design 28. Pin Hole camera make (Sony/Samsung/Dahua) CE/FCC certified a. Pick Up Device - 1/3" Pixim DPS Sensor b. Horizontal Resolution TVL c. View Angle (Horizontal) - Min 66º d. Dynamic Range - Typical: 102dB / Max: 120dB ( Off / Standard / High ) e. Min. Illumination 0.8 Lux / F1.2 f. Electronic Shutter Control - Built-in g. Back Light Compensation On / Off selectable h. S/N Ratio More than 50dB ( AGC off ) i. White Balance j. Video Output k. Auto Gain Control l. Noise Reduction Auto m. Protective Housing Metal Cabinet 29. Cable RG 6 / RG 59 multi core coaxial cable for connecting cameras to the DVR & for connecting the power supply to the cameras of reputed branch/make. Other CCTV system requirements: 30. Required latest Software (licensed) for complete system. System & software warranty of 12 months from the date of installation/commissioning. 31. Inbuilt Motion Detection Device In tandem with CCTV cameras, of reputed brand/make days recording facility. 33. All Cabling should in concealed manner. 34. Any electrical wiring that may be required for specifications & of reputed brand/ make (ISI marked). 35. Able to provide facility to preview, record & play back the events at a time and should be highly secure & temper proof and easy to trace. 36. Easy system to playback / copy the recording into CD or Pen Drive without disruption of the recording process. 37. Redundant power supply to the CCTV system 38. System should have warranty for minimum one year. 39. Cameras to be placed to cover all access points /parking area /outer periphery of the premises, other activity area inside the bank and other vulnerable points of the branch / ATM in addition to strong room /safe room and cash handling area of the branch. 40. CCTV System should have Night/Low Light Intensity Mode facility and automatic change-over to the same. 41. Control Panel/ DVR System/monitor should be placed so that it is not visible for general public 42. The system should be compatible/ able to configurative multiple cameras which should be above to capture real-time video images & provided video output to view & record the events. 43. Training to be provided to selected branch personnel / guard to operate the system 44. Vandal proof facility should be available for all camera meant for ATMs. 45. Metal covering / Housing for pin hole camera / DVR for ATM should be included. 18

19 46. Camera Mount should be included. 47. Audio interface card should be included in Camera 48. DVR system should be able to perform the following functions: Display the images in the monitor Record the events & store in the hard disc Provide replay of the events(smart search) Event recording through Motion Detection, scheduling, alarms trigger & continuous recording & time lapse modes. Multiple password authorization for high degree of security. Event logging for video loss, motion detection, power on/off, user login etc. 49. Software requirements: Browsing mode Multi/single channel. Camera images outputs in digital format to be displaced as single/multiple channels on monitor screen. Video Recording Mode Manual/ continuous / scheduled/ event based Record digital images on local hard disc via manual selection or continuously (24x7) or scheduled for day & time or if motion is detected. Video play back at variable speed Image compression Latest digital compression technique. Multi level password protection Motion sensitivity levels Motion detection III. ACCESS CONTROL SYSTEM The proximity card based access control system for designated entrances that are in use at present shall have following basic technical specifications: S Tech Specifications / Requirements Complied / No Not Complied 1. Work in two-factor identifications (Proximity Card and PIN) 2. Single Door Controller model with built in Reader, built-in key board. 3. Electromagnetic lock with fail-safe holding force of minimum 600lb (300kg). 4. Regulated Power Supply 12 V, 500 MA. 5. Four Digit PIN number. 6. Exit Push Button. 7. Proximity Cards. 8. Preferably, the controller shall have compatibility with Window based software for In and out record data memory of up to 2000 records. Support the Alarm System with various functions such as distressed alarm, night/ day alarm. Group Management. 9. The basic feature of Biometric (finger print) access control system: Finger print capacity of

20 Should be capable of integrated with computer and Soft/Hard copy of all the entry data can be generated. Electromagnetic lock 600 lb capacity IV. AUTOMATIC FIRE DETECTION AND ALARM SYSTEM (AFDAS) All fully computerized Branches (TBM), CBS Branches and IT Cells should be installed with Automatic Fire Detection and Alarm System (AFDAS). S Tech Specifications / Requirements Complied / No Not Complied 1. AFDAS should be selected, maintained and installed in terms of guidelines laid down in Indian Standard:2189:1988. Should have been certified by the Regional Electronic Test & Development Centre, Dept of Electronics, Govt of India for fulfilling technical specifications given as per IS: Electrical installation pertaining to the entire Fire Alarm System should be independent of other systems. Standby power supply like battery supply with automatic changeover or UPS should be available and must be capable of maintaining the system in normal operation for a period of not less than 48 hours after the failure of main power supply. 3. The recommended scale of installation in TBM branches/ EDP centres is as follows: Type Area Smoke Detector Units (ionization type) Smoke Detector Units At the rate of one unit per area of 15'x15' or fraction thereof equally distributed in the cabins where computer servers/ UPS are located In general areas at the rate of one unit per area of 20'x20' where PCs are kept in general work area of the branch/ office. 4. A minimum distance of 1.5 Meter should be maintained between air diffusers (if centralized air conditioning is provided) and detector point. 5. Detectors should not be mounted within 500 mm from walls or partitions or any obstruction. In case of minor obstruction like light fitting, a clearance of 250 mm should be maintained. 6. A mimic panel or drawing which has a plan of floor reduced to scale to identify the zone of fire should be provided near alarm control panel. 7. Miniature Circuit Breaker (MCB) safety device to be provided to prevent damage to the Alarm System due to high/low voltage, surge/fluctuation. 8. Manual Call Points (MCPs) should be fixed at a height of 1.4 meter from the floor level. Such MCPs should preferably be located near the entry to the stair case/ door. 9. Two Zones control panel (with the facility for incorporating auto dialer) will be sufficient for normal size CBS Branches. The Zones may be increased depending upon the size of the CBS/ Offices. Incorporation of Auto dialers in the AFDAS is a mandatory requirement. The telephone numbers of Branch Head, Dy Branch Manager, other staff, Fire Brigade and local Police Station may be programmed into the Auto dialer. 10. Control Panel should have Specification as below (should also comply points specified in 4(i) to 4(ix): 20

21 a) Operation on 230 V AC supply with solid state electronic circuitry with built in electronic hooter. b) Visual Zone indicators. c) Audio alarm device incorporating the acknowledge indicators for Fire Condition, Fault Condition, AC Battery Failure indicators, Low Battery indicators, Blown Fuse indicators, AC pilot indicators, Open and short circuit fault, Push buttons to disable audio alarm/ testing each zone, reset and acknowledge reset and test device should be provided. d) Modular design using electric plug-in printed circuit board. e) 2 Zone control panel with 7 AH, 2x12 Volt DC Battery back-up and Battery Rechargeable system (needed by an average sized branch). f) Panel fabricated from mild steel (MS) Sheet with front acrylic sheet door with built in Buzzer. Provided with Main operating controls such as isolation, test, fault, AC failure, Battery Charger indicator and voltmeter. g) The Auto Dialer shall have the following basic features: Minimum 08 telephone numbers feeding facility Able to feed minimum 16 Digit telephone number (each) Message shall pass on to the next telephone number automatically in case of no response in a sequential manner (as fed in the memory). 11. Detectors: Ionization Smoke detector Apollo make Series 65 Optical Smoke detector -do- Heat detector -do- 12. Cable: Two core 1.5 sq mm PVC insulated armored copper conductor cable ISI:1554 (Part I): 1998 marked. 13. Other Accessories Electronic hooter complete with diaphragm type speaker of 6 watts. Remote Response Indicator (RI). Manual Call Point (MCP) button (pill box) with Mild Steel Body. V. Integrated Fire & Security Alarm System for ATMs Depending upon the ambience and technical feasibility, the security alarm system can be wireless operating within the permissible frequency bands or wired system as may be decided by us. The system shall have following broad specifications: S Tech Specifications / Requirements No 1. The Control Panel should operate on V mains supply via step-down transformer. Zone indicator facility for 4-10 switches with provisions to extend the same as per requirement with display on the control panel shall be available. 2. IC based control circuitry only, containing relay switch 12 V, capacitor minimum 3 numbers transistors and resistors with Diode (12 numbers) Complied / Not Complied 21

22 3. The control unit should cater for future requirements such as GSM, CMS etc. 4. Control panel/ unit should have Maintenance free automatic re-chargeable 12VDC x l.3-7 AH MF Battery backup. System should automatically change over to battery on power failure and to mains when the power is restored. The Control Panel should be PCB based modular circuitry and have Low Power consumption. 5. The System should have following sensors or should be compatible to provide interface without any additional modifications. Magnetic sensors Passive Infra Red sensors (Min 25 feet range) Model DSC-CL-100 or higher Light detection sensors Auto Dialer Shutter magnetic switch Pressure mats sensors Glass break detector Central Monitoring System (CMS) Smoke detection Fire detection 6. The System operating frequency should have immunity to external Radio Frequency interference. 7. The following Visual indications on the control panel shall be provided: System on Battery charging Battery Low Battery indication when system under Battery backup. Indications on tamper condition of external speaker, wire or Control panel. Night mode functional indicator Day mode functional indicator Each of channels to be provided 8. Compatible for provision of Night mode functional indicator at the entrance. 9. Built-in speaker in control unit (25 Watt). 10. Unit body fabrication to be of combination minimum 18 SWG and 14 SWG, with no screws accessible from outside including mounting screws. Front cover to be lockable and designed to be wall-mounted. Corrosion-proof steel metallic body having tamper-proof locking arrangements. 11. Automatic faulty zone/switch isolation should be available in the control panel. 12. Key and lock for ON and OFF function of the system and also for unit locking should be provided. 13. Automatic shut off of alarm after a preset time. Also the siren should be switched off by turning the key switch to armed position. 14. Entry and Exit Delay (adjustable). The Exit/entry time duration should be indicated by the buzzing of the buzzer. 15. Audio-visual testing facility of Alarm System without activating the main speaker should be available (Test button and indication). 16. Miniature Circuit Breaker (MCB) safety device to be provided to prevent damage to 22

23 the Alarm System due to high/low voltage, surge/fluctuation. 17. Full tamper-proof circuit, wiring and system. On tampering of any part, the siren should sound. 18. ISI approved wiring and 1 inch ISI marked white PVC conduit. All wiring should be concealed in conduit. 19. External wiring: For panic switch: - Super annealed solid copper wire 0.5 mm diameter insulated to withstand minimum 1100V. For speakers: twin 25 strand copper wire of minimum 36 SWG twisted, flexible and insulated. 20. Operating temperature: -10 C to +55 C. Humidity: 10% to 90% non-condensing. Vibration, Tremors and normally applied jerks resistant. 21. Immunity to static lightning. Minimum 40 Watt (main) external speaker. 22. System should have warranty for minimum one year. 23. Control panel should be housed in lockable strong metal case of 22 gauge metal box and should be installed in the UPS Box of ATM Room away from customer service area. 24. All cabling should in concealed manner 25. The Auto Dialer shall have the following basic features: 26. Minimum 08 telephone numbers feeding facility 27. Able to feed minimum 16 Digit telephone number (each) 28. Message shall pass on to the next telephone number automatically in case of no response in a sequential manner (as fed in the memory). 29. Training to be provided to selected branch personnel / guard to operate the system 30. The Security Alarm System should be subjected to Performance test and certified by Regional Electronics Test Laboratory or Electronics Test and Development Centre (ET & DC) of Ministry of Information Technology, Govt. of India. 31. Panic button to be positioned inside ATM room and magnetic sensor to be positioned on the bottom side of the ATM machines Vault door. Alarm should activate two Hooters of 10W each positioned inside and outside ATM room when either of this buttons is activated. 32. Panic button inside the ATM room shall be placed in the center of white acrylic board with inscription in red as shown below. Emergency Call (Panic Switch) Police Time with 5 minute auto cut. Reset the switch to cut off the hooter & rest the circuit. 34. Self-Test facility 35. General aspects of Alarm specified in Para I shall be undertaken 36. Power connectivity shall be from UPS 23

24 VI. SPECIFICATIONS/ FEATURES FOR DVR BASED CCTV SYSTEM The DVR (ATM Specific with in-built Monitor) shall of REPUTED MAKE LIKE- SAMSUNG, BOSCH, DEDICATED MICROS (UK), HIKVISION, DAHUA, ETC. S Tech Specifications / Requirements No 1. Stand alone Digital Video Recorder (DVR) 1.5 U, H.264 compression algorithm for standalone DVR 2. In built Monitor (5.56 Inch) 3. Real time Live display ; 720P high definition. 4. Remote and live display, fps recording for CIF and D1 (4ClF) function; 6. Live, recording, playback, backup and network and Mobile access, multi/upto 2 Hard Disc drives (HDDs) and DVD-RW supported, all channels simultaneous playback. 7. Multiple control methods; front panel, IR remote controller, USB mouse, network keyboard Smart video detection: motion detection, camera blank, video loss. 8. Smart camera settings privacy masking, camera lock, color setting and title display. 9. Pan Tilt Zoom and Speed Dome Control; multi protocols supported, preset, scan, auto pan, auto tour, pattern, auxiliary function supported channels and audio inputs- bidirectional talk supported. 11. Back-up methods: USB devices, DVD-RW and network download. 12. Alarm triggers screen tips; boozer, PTZ movement supporting, and FTP upload. 13. Smart HDD management: non working HDD hibernation faulty alarm, 14. multi DVR client CMS network access for remote viewing, recording, playback, setting, system status event log, and FTP Function (UL CEFCC certified). 15. Multi password protection. 16. Maximum record rate upto 50 pps(pal), 17. Built in Activity/Motion detection, 18. Schedule recording, 10/100 base T network interface capability, 19. Virtual Keyboard 20. HDD capacity to accommodate 90 days recording for Branches / ATMs and 180 days for CC. 21. Dual Stream facility (masking of some cameras), 22. Powerful network software: Remote viewing with PC connectivity, built-in web server, multi-dvr client & CMS. Network access for remote live viewing, recording, playback setting, system, status, event log, & FTP function (UL / CE/ FCC certified). 23. Cable RG 6 / RG 59 multi core coaxial cable for connecting cameras to the DVR & for connecting the power supply to the cameras of reputed branch/make. Other CCTV system requirements: 24. Required latest Software (licensed) for complete system. System & software warranty of 12 months from the date of installation/commissioning. Complied / Not Complied 24

25 25. Inbuilt Motion Detection Device In tandem with CCTV cameras, of reputed brand/make days recording facility. 27. All Cabling should in concealed manner. 28. Any electrical wiring that may be required for specifications & of reputed brand/ make (ISI marked). 29. Able to provide facility to preview, record & play back the events at a time and should be highly secure & temper proof and easy to trace. 30. Easy system to playback / copy the recording into CD or Pen Drive without disruption of the recording process. 31. Redundant power supply to the CCTV system 32. System should have warranty for minimum one year. 33. Cameras to be placed to cover all access points /parking area /outer periphery of the premises, other activity area inside the bank and other vulnerable points of the branch / ATM in addition to strong room /safe room and cash handling area of the branch. 34. CCTV System should have Night/Low Light Intensity Mode facility and automatic change-over to the same. 35. Control Panel/ DVR System/monitor should be placed so that it is not visible for general public 36. The system should be compatible/ able to configurative multiple cameras which should be above to capture real-time video images & provided video output to view & record the events. 37. Training to be provided to selected branch personnel / guard to operate the system 38. Vandal proof facility should be available for all camera meant for ATMs. 39. Metal covering / Housing for pin hole camera / DVR for ATM should be included. 40. Camera Mount should be included. 41. General aspects of CCTV System specified in Para II shall be undertaken 42. The DVR shall be kept in UPS Box in case of ATM away from the Branch. If ATM is adjacent to the Branch, DVR may be kept inside the Branch and the wiring to the Camera may be in concealed manner. 43. Power shall be from UPS 44. Audio interface card should be included in Camera 45. DVR system should be able to perform the following functions: 46. Display the images in the monitor 47. Record the events & store in the hard disc 48. Provide replay of the events(smart search) 49. Event recording through Motion Detection, scheduling, alarms trigger & continuous recording & time lapse modes. 50. Multiple password authorization for high degree of security. 51. Event logging for video loss, motion detection, power on/off, user login etc. Software requirements: 52. Browsing mode Multi/single channel. Camera images outputs in digital format to be displaced as single/multiple channels on monitor screen. 53. Video Recording Mode Manual/ continuous / scheduled/ event based Record digital images on local hard disc via manual selection or continuously 25