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1 !"#$#%&'()%+,#-'%."'.#%/#01#" Managing the university campus opportunities of a crisis Alexandra den Heijer, MSc PhD Faculty of Architecture, TU Delft, Netherlands!"#$%#$& '(! )"!%++&,-$%&$.%&-/%& 0(! =>>2=?8@0%,'%. 2)3#45#"67869::!"#$%#$& )"!%++&,-$%&$.%&-/%& :J! K#I)F%0L#&B#&#'4M)"N5#&M##%!),0IH4'N#"$8I)%&"),,#"$8G$#"$8 %9BCDB;EF&& 9G;GDB9B;<& & 7&@&HGF>&& GIBC&<=B&JCB& S#,#&#N$&Q5#L)#N40%0$&#" BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, :

2 !"#$#%&'()%+,#-'%."'.#%/#01#" Aankondiging in Aula Found a new building within 10 days sustainable = re-use ASSIGNMENT: relocate 3300 students and > 800 employees DEADLINE: renovate m2< 6 months + new construction m2 < next 6 months BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, 6

3 !"#$#%&'()%+,#-'%."'.#%/#01#" 1. professors & professionals 2. all parties have studied or worked at faculty Project group representing -! policy makers: board of executives -! dean -! controllers -! users -! architects that have known the faculty for years Foto s bezoek Julianalaan What we started with in June 2008! Facts 150 participating companies 25 consultancy / architecture firms 350 construction workers on site 800 orders 15 km sprinkler / 5500 sprinklers litres paint 220 km data cables 5200 wall outlets BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, T

4 Technology!"#$#%&'()%+,#-'%."'.#%/#01#" Undergraduates < 4 months after fire,gibu)&)f#5)gm Project ready < 1 year Managing the university campus )=G>B&@&N&25,++&."A+%+L& 7J99946F<'!"# 0%G$#Y'H699Z focus on university focus on real estate financial policy makers controllers )=G>B&'&K&%,+$L& :VJ99946F<' 0%G$#W#!&#45#"699X )=G>B&0&K&M%+$L& :VJ99946F<' 0%G$#2)3#45#"699X operational users functional campus decision technical managers physical professor construction architect + project facilities leader manager procurement project managers!"#$%#$& )"!%++&,-$%&$.%&-/%& :J K#I)F%0L#&B#&#'4M)"N5#&M##%!),0IH4'N#"$8I)%&"),,#"$8G$#"$8 '"IB0&#I&$8'%.&B#0""#!"#$#%&'(3#$"#OG0"#.<)"I'4!G$4'%'F#4#%&J dean communication architect academic + program controller ICT %$./#1/#2&3&/4)5%4%#$/#2&!"#!%)$+&67&8&9:;<=>?& 6J! >,,G$&"'&##30.#%I#[5'$#..#$0F%FG0.#,0%#$<)"&B#IB'%F0%F'I'.#40I M)"N!,'I#8<")4&B#&"'.0()%',&#""0&)"0',8I#,,G,'")\I#&)M'".$ 'I(30&H["#,'&#.8%)%[&#""0&)"0',I)%I#!&$J & m2 ]#,,G,'")\I#$!'I#0%),.5G0,.0%FQ'3#"'F#)IIG!'%IH"'&#:^_ Delft University of Challenge the future BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, 7

5 !"#$#%&'()%+,#-'%."'.#%/#01#" 11th floor 13.5 m2 usable floor area / fte Monika 0,3 + Ceciel 0,9 Fridjof 0,4 (+) Hans W. 0,8 Barbara 0,8 SECRETARIAAT - Angie MSc-lab - Anuschka Marja 0,8 Fred 1,0-50% - Laura Jildou 0,9 Loes 0,6 D 2 IR-lab - Shanti Eva-C. 1,0-5x student Ada 0,8 John 1,0 Dion 0, m2 Leentje 1,0 Ellen 1,0 Louis 1,0 Ezra 1,0 Erwin 1,0 Steffen 1,0 Guido 1,0 Jeroen B. 0,8 Marie-Therese 0,4 Wout 1,0 (0,8) Andre 0,6 Ineke 0,6 Everaert 0,5 Gerard 1,0 (0,8) Peter-Paul 1,0 Ruud B. 1,0 Rein dg 0,4 Casper 0,2 Stojanovic Koos 1,0 (0,8) Clarien 0,8 + UD Housing Management Design the building as a city reduce footprint (-15%), more shared / public space! Glass house 1 Private! Public space Contextual Concept: Connectivity and variety GOALS ORGANISATION 1.! Community building 2.! More effective support of education, research & management 3.! Creating the place to meet 4.! Stimulate social interaction & intellectual interaction 5.! Flexible use of facilities 6.! Sustainable BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, ^

6 !"#$#%&'()%+,#-'%."'.#%/#01#" Campus of the future: - sustainable solutions -! CO2 neutral campus UU-4 RU-1 RUG-3 TUD-3 RUG-2 UU-5 RUG-5 EUR-2 Nijmegen / RU Delft / TUD Rotterdam / EUR WU-2 TUE-4 UT-1 UT-3 WU-1 EUR-1 TUD-1 TUE-2 Wageningen / WU Enschede / UT Enschede / UT Wageningen / WU Rotterdam / EUR Delft / TUD RUG-4 LEI-1 UvA-1 TUD-2 UT-2 VU-2 RUG-6 LEI-2 Leiden / LEI Amsterdam / UvA Delft / TUD Enschede / UT Amsterdam / VU Leiden / LEI UU-3 VU-1 UvT-1 UM-2 WU-3 EUR-3 RUG-1 UM-3 Amsterdam / VU Tilburg / UvT Maastricht / UM Wageningen / WU Rotterdam / EUR Maastricht / UM RU-2 UvA-2 UU-1 TUE-1 UU-2 UM-1 TUE-3 TUD-4 Nijmegen / RU Amsterdam / UvA Maastricht / UM Delft/TUD ]'4!G$)<&B#<G&G"#D[,#I&G"#B',,$Q)%,H&)$B'"# ;!B)&)D`a+4$&#".'4A (photo: Wageningen) ]'4!G$)<&B#<G&G"#D [&"'%$!'"#%IH8$B'"#.<'I0,0(#$ ;!B)&)D`a+4$&#".'4A BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, Campus of the future: - creating the place to meet (photo: Delft) V

7 !"#$#%&'()%+,#-'%."'.#%/#01#"!B)&)Y''$&"0IB&a%03#"$0&H ]'4!G$)<&B#<G&G"#D [4)"#OG',0&H8,#$$OG'%(&H [!%#M,0<#<)"),.5G0,.0%F$ [!0%I"#'$#5#%#c&$E46&)I)3#" B0FB4'0%&#%'%I#I)$&E46 [G$#"$'II#!&4)"#.#<#I&$)< 4#'%0%F<G,8B0$&)"0I5G0,.0%F$ BHOEP;D&90Q&RO<&P9SC:TP;DU&& & & &VOGWP<F&:X&SWGEB&6P;<BCP:C&HB>PD;?& EA108, Charles&Ray Eames, 1958 Folding chair Dafne, Rinaldi Gastone, 1980 EA124, Charles&Ray Eames, 1958 Elephant Stool, Sori Yanagi, 1954 Armchair, G. Th Rietveld, 1927 La Chaise&Screen, Charles&Ray Eames, 1948 Armchair, Ib Kofod-Larsen, ± 1950 Elliptical Table ETR, Charles&Ray Eames, 1951 Gueridon, Jean Prouvé, 1949 Fauteuil, N.K. Roerichl, 1904 EM Table, Jean Prouvé, 1950 Low Table Set, Frank Gehry, 1972 LTR Table, Charles&Ray Eames, Freeform Sofa, Isamu Noguchi, 1946 Armchair, Han Pieck, Joyn, Ronan&Erwan Bouroullec, 2002 Chair, W.H. Gispen, Metal Side Table, Ronan&Erwan Bouroullec, source: BK city guide see - photos & furniture by VITRA - BHOEP;D&90Q&RO<&P9SC:TP;DU&& & & &VOGWP<F&:X&SWGEB&6EOW<OCGW&=BCP<GDB?& BHOEP;D&90Q&RO<&P9SC:TP;DU&& & & &VOGWP<F&:X&WPXB&6EG9SO>&3&EP<F?& the academic workplace place! building! city one territorial office workplace! many non-territorial places BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, b

8 !"#$#%&'()%+,#-'%."'.#%/#01#" FUNCTION MIX campus of the future 2011: To share or not to be! ACADEMIC: EDUCATION & RESEARCH RESIDENTIAL ORGANISATIONAL LEVELS / potential partners for shared use, management and/or ownership global continental national regional local university faculty department section individual one workplace! many workplaces INFRASTRUCTURE RELATED RETAIL & BUSINESS LEISURE models for shared use/management/ownership with external partners on campus ACADEMIC FUNCTIONS EDUCATION & RESEARCH RESIDENTIAL FUNCTIONS RETAIL & LEISURE FUNCTIONS RELATED BUSINESS FUNCTIONS INFRASTRUCTURE FUNCTIONS models for shared use/management/ownership with internal partners on campus world Europe Netherlands region city campus building zone subzone place PHYSICAL SCALES / resources to accommodate the required campus functions,gibu)&)i'4!g$ Appendix I Dutch university campuses EUR LEI OU RU RUG TUD TUE UM UT UU UvA UvT VU WU Erasmus University Rotterdam Leiden University Open Universiteit Radboud University Nijmegen University of Groningen Delft University of Technology Eindhoven University of Technology Maastricht University University of Twente Utrecht University University of Amsterdam Tilburg University Vrije Universiteit Amsterdam Wageningen University Hamburg 9 ^9 :99 N4 Groningen Hannover Cambridge Amsterdam $& Enschede Oxford London $& Leiden,& Delft Utrecht Wageningen Rotterdam Nijmegen Tilburg $& Eindhoven Dortmund Brussels Maastricht Heerlen Köln Lille Frankfurt Paris >%&#"%'()%',"#<#"#%I#$D [!/#0.#,5#"F [!a!!$',' [!W)"5)%%#Ed'"0$ [!e,'$f)m [!e#%&,gibu)&)f#5)gm a!!$','8wm#.#% e,'$f)m8a= W)"5)%%#8d'"0$8@"'%I# /#0.#,5#"F8e#"4'%H BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, X

9 !"#$#%&'()%+,#-'%."'.#%/#01#" :JW&G.0)$!'I# :JW&G.0)$!'I# [!$&G.#%&5'IN'&&B#<'IG,&H [!V46G$'5,#!#"M)"N!,'I# [!5#I'4#,#$$'f#".#I0$0)%!")I#$$ [!&'5,#$'"#'$$0F%#.&)F")G!$)<$&G.#%&$!#"$#4#$&#";%)!#"4'%#%&&#""0&)"HA [!$4'"&G$#)<$!'I#;5H$4'"&$IB#.G,0%FA STUDIO space Sept 1, 2008 Sept 4, 2008 Sept 18, 2008 Sept 18, J?\I#$!'I# 6J?\I#$!'I# [!%)0%.030.G', &#""0&)"H [!:646G$'5,#!#"f#!5#I'4#4)"#'f#".#$0F%!")I#$$ [!'I(30&H"#,'&#. I)%I#!& BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, Z

10 !"#$#%&'()%+,#-'%."'.#%/#01#" Zone for one department 4##(%F"))4$ B)4#5'$#$)<$#I()%$ i$0,#%&"))4$j ;&)$B'"#A 5GY& -5%Z& [B>PD;&& 4D<& )"+$& )C:EB>>&& P;;:T(&.:O>P;D& +F><B9>& BGW&%><G<BL&& %E:;:9PE>& BGW&%><G<BL&&!%4& $)G"I#D'JIJ.#%B#01#"k&G.#,fJ%, TJm#I&G"#B',,$ [!4)"#$B'"#.G$#)<,'"F#B',,$ [!4)"#$4',,$!'I#$,)I',,H [!n#-05,#n))"!,'% [!.0l#"#%('()%)<OG',0&HD ',$)G$#.<)" $#40%'"$EI)%<#"#%I#$ $&G.#%&$'%.'I'.#40I$&'l$B'"0%FM)"N$!'I#!"#.GI0%F&B#<))&!"0%&804!")30%F0%&#"'I()% 7Jm05"'"H <)&)+"0#e"''n'%. <)&)?"'%1#&"05G%#gm#%$3#,.!"01$o BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, :9

11 !"#$#%&'()%+,#-'%."'.#%/#01#" ^JP.GI'()%',<'I0,0(#$ VJm'5)"'&)"0#$ bj])%<#"#%i#"))4$ XJK#$&'G"'%&$p5'"$ XJK#$&'G"'%&$p5'"$ BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, ::

12 !"#$#%&'()%+,#-'%."'.#%/#01#" ZJdG5,0I<G%I()%$ Public space, like in a city ZJdG5,0I$!'I#! G$'5,#$!'I#0%I)""0.)"$<)"0%<)"4', 4##(%F$'%.M)"N :9JW&)"'F#!0%I,G.0%F.0F0&',$&)"'F# +),-./)=6-()!"#$%&'"()+),-./).')#$)0$0"1/)2),3 4 )$05."#6)75-68-$1) 9085:0)&''.;"-$.<)('"0)5%0"%)2)(4) BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, :6

13 !"#$#%&'()%+,#-'%."'.#%/#01#" h=i0&hm)%'%pa!"0i#;pg")!'2)$&"'69::a<)"i)%$#"3'()%)<ig,&g"',b#"0&'f# h=i0&hf)&4'%h)&b#"%)40%'()%$'%.m)%+"ib0&#i&g"#!"0i#$;699z[69::a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`& &!"#"$%&'$(%)'#"#%+,#-,#.%/#"01."23% % q>g$#.&b0$og)&#0%&b#c"$&$#%&#%i#)<4h5))nr!#"<)"4'%i#i"0&#"0'g%03#"$0&h Managing the university campus focus on university focus on real estate competitive advantage profitability financial 6$I#%'"0)$D policy makers controllers :J0%3#$&0%I'4!G$!B0FBI'!0&',I)$&$!'&I)$&)<"#$)G"I#$#.GI'()%p"#$#'"IB 6J%#F,#I&5'IN,)F4'0%&#%'%I#!!").GI(30&H,)$$!,)M#"!")c&'50,0&H!,)M#""'%N campus decision productivity 04!'I&)<I'4!G$)%sc%'%I0',$G$&'0%'50,0&HR sustainable development operational users functional technical managers physical BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, :T

14 !"#$#%&'()%+,#-'%."'.#%/#01#" ]'4!G$4'%'F#4#%&0$'5)G&<)G".0l#"#%&!#"$!#I(3#$ UU-4 RU-1 RUG-3 TUD-3 RUG-2 UU-5 RUG-5 EUR-2 Nijmegen / RU Delft / TUD Rotterdam / EUR WU-2 TUE-4 UT-1 UT-3 WU-1 EUR-1 TUD-1 TUE-2 Wageningen / WU Enschede / UT Enschede / UT Wageningen / WU Rotterdam / EUR Delft / TUD Financial Strategic Controllers Policy makers RUG-4 LEI-1 UvA-1 TUD-2 UT-2 VU-2 RUG-6 LEI-2 Leiden / LEI Amsterdam / UvA Delft / TUD Enschede / UT Amsterdam / VU Leiden / LEI UU-3 VU-1 UvT-1 UM-2 WU-3 EUR-3 RUG-1 UM-3 Amsterdam / VU Tilburg / UvT Maastricht / UM Wageningen / WU Rotterdam / EUR Maastricht / UM Technical managers Users Physical Functional RU-2 UvA-2 UU-1 TUE-1 UU-2 UM-1 TUE-3 TUD-4 Nijmegen / RU Amsterdam / UvA Maastricht / UM Delft/TUD m2!#"<)"4'%i#i"0&#"0'g%03#"$0&h ADDING VALUE PERFORMANCE (OUTPUT) Competitive advantage through goals 12 stimulating collaboration 11 stimulating innovation 10 supporting culture 9 supporting image 8 improving quality of place Profitability through financial goals 4 competitive advantage profitability financial goals to support, quality ambitions costs, benefits, value 2 REAL ESTATE PROJECTS (INPUT) functioneel CREM 7 supporting user activities 6 increasing user satisfaction 5 increasing flexibility # users involved physical sustainable development through functional goals financial controllers policy makers Changing the academic workplace knowledge base! knowledge workers, alumni! diversity in urban population: age, education, culture, lifestyle! student housing in units! hotel rooms, short stay apartments! housing for staff competitive advantage users functional reducing footprint Sustainable development economic base! value of university as employer! economic spin-off: GDP, start-ups! attractiveness city for businesses! purchasing power of users and visitors related to university! costs of ownership / total costs profitability economics: matching goals - resources technical managers physical goals:! increase competitive advantage (image)! stimulate collaboration between different user groups! change culture functional goals:! higher productivity! better match for user activities! higher quality of the working environment financial goals! reduce risks! reduce costs! increase value! attractiveness of city or region! university rankings! reputation of faculty & departments! market share of student enrolment university output! diplomas! degrees! publications! citations! Patents! knowledge workers (alumni) users! students! academic staff! support staff physical goals:! reduce the footprint! reduce CO2 emission BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%,! city inhabitants related to university! visitors related to university primary processes: education, research, knowledge valorisation operational campus decision 3 public authorities! local land prices! local rent levels economic department financial executive board finance & control university dean finance & control faculty department chairman department finance campus management information specific users building users campus users specific managers project managers portfolio managers functional costs & benefits of physical resources focus on real estate controlling risks through physical goals PERFORMANCE (OUTPUT) Productivity 1 types of m2 m2, condition. location, quality productivity focus on university budget in euros quality ambition campus management users, satisfaction, mix of functions / spaces decreasing costs increasing real estate value! total costs of ownership per m2! land value! replacement costs per type of m2! maintenance costs per m2! energy costs per m2! technical condition! m2 land property! m2 buildings! m2 per space type! carbon footprint university per m2 physical spatial department city population! carbon footprint city space use, quality of space productivity!!!!!!! output per m2 occupancy rates frequency rates user satisfaction users per m2 required function mix required quality level! m2 per user group! energy use per user! carbon footprint per user! quality of place: cultural, sports, cafes and restaurants! accessibility: parking, public space, infrastructure sustainable development :7

15 !"#$#%&'()%+,#-'%."'.#%/#01#"!%4&XCG9BY:C]& ]'4!G$4'%'F#4#%&0$04!")3#. '$"#',#$&'&#.#I0$0)%$'"##-!,'0%#. M0&B4)"#$&"'&#F0I8c%'%I0',8<G%I()%','%.!BH$0I',.'&' &)!),0IH4'N#"$8I)%&"),,#"$8G$#"$'%.&#IB%0I',4'%'F#"$8 "#<#""0%F&)&B#0"N#H!#"<)"4'%I#0%.0I'&)"$J +<CG<BDPE&E=:PEB>Q&WP;]BH&<:&><G]B=:WHBC>& & 'II)44).'&# i#-i,g$03#t'%.ii,)$#.j,)m_)<"#$)g"i#$ $!#%&)%&B#I'4!G$ 'II)44).'&# i$b'"#.j'%.i)!#%j B0FB_)<"#$)G"I#$ $!#%&)%&B#I'4!G$ )%,H!G5,0I<G%.0%F,)M$!'I#G$#!#"$&G.#%&)" #4!,)H## <)IG$)%0%.030.G',%##.$ 'II#!&_5G0,.0%F$0%5'. I)%.0()% $4',,;#"A#I),)F0I',<))&!"0%& ',,)M!"03'&#<G%.0%F B0FB$!'I#G$#!#"$&G.#%& )"#4!,)H## <)IG$)%I),,#I(3#%##.$ ',,5G0,.0%F$'&,#'$& "#'$)%'5,#I)%.0()%,'"F#;"A#I),)F0I',<))&!"0%& Follow me on More about case BK city & book Managing the university campus : BC!DEE4'%'F0%F&B#G%03#"$0&HI'4!G$J%, :^