2011 Reviews. Overall Price Quality Responsiveness Punctuality Professionalism A A A A A A

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1 Review Date: December 28, 2011 Member: Denise Scott, Florham Park, NJ Electrical Glass & Mirrors Lighting Work Completed Date: November 22, 2011 Last Modified Date: ugust 08, 2013 pproximate Cost: $28, Home Build Year: 1968 I had two bathrooms completely renovated (a hallway bath and a small master bath). They were completely gutted and renovated - new tile, vanity, mirror, plumbing, subfloor, electrical, fixtures, etc. Everyone involved was knowledgeable, friendly, prompt and cooperative. The owner John made the first visit for an estimate. He was prompt, friendly and helpful. Tammy, the bath designer, was invaluable. I could not have made all those decisions without her. ll her suggestions (fixtures, tile, colors, etc.) were perfect and both baths are beautiful. Debbie at the office was always responsive. The renovation was scheduled so that I did not have one day without a working bathroom! ll the craftsmen were prompt, friendly and skilled. ll involved kept me informed of their progress. ny issues that arose were resolved without complaint and to my complete satisfaction. Bobby the foreman always returned calls immediately. His attention to detail is incredible. This review wasn't submitted by an ngie's List member. Non-member reviews don't factor in to recent or overall grades. Review Date: December 21, 2011 Member: Kevin Raslowsky, West Caldwell, NJ Remodeling - Basements Work Completed Date: November 20, 2011 pproximate Cost: $30,000.00

2 The service that was performed by JMC was basement remodeling (design to build). The following was performed design and planning framing insulation sheet rock/spackle (walls and ceilings) installed new stairs closets/shelving finish work, casings and moldings electric painting carpet Our experience with JMC and our basement project was GRET. We have been wanting to finish our basement for a few years to get additional usable living space. From the beginning when we met with John MacDougall to discuss the project to the final walk through was an enjoyable experience. John is very professional and does a great job with the design stage as he is very creative. He is very patient and willing to listen to your ideas in addition to providing his insight. I have worked with other contractors in the past and they do not show the dedication to your job/project that John does. In addition he also does a great job managing his team. fter we finalized the design the worked started. We knew exactly when the workers were coming over as they called when they were on their way. fter they showed up the team of workers were neat, professional and nice. Many of JMC's workers have been with the company for many years which says something about the company itself. One carpenter (George) we dealt with has been with the company for over 25 years and his work is impeccable and we enjoyed working with him. Since the work was complete we have had so many compliments on how nice the basement looks. We needed extra space and now we have a new area for our family to enjoy. This is the second job JMC has done for us and would not use anyone else for any other home improvements. I would recommend JMC Development to anyone who wants to work with a professional organization that does great work. Review Date: December 05, 2011 Member: lan Levy, Randolph, NJ Doors Drywall Insulation Painting - Interior Work Completed Date: February 15, 2011 pproximate Cost: $12, B

3 JMC had remodeled two bathrooms for us over the last two years. This report focuses on the second job but the comments would be similar for the first. t the time of this service they had a roughly 10K package. They also gave an allowance for people willing to acquire everything themselves. We chose to go that route and purchased all the material except the tile from Lowes. JMC installed everything and painted the walls that weren't tiled. The workmanship was uniformly excellent. s important the job was scheduled and started within a day or so of the agreed upon date and completed in roughly 15 business days. They provided the carpentry, tiling, electrical and plumbing work. The bathroom was gutted and the underflooring replaced. The overall process was about as painless as possible. The only delays were getting the inspections done and snow days. The reason I gave them a B in cost is that they were higher priced than other bids. That said they are insured and bonded and give you a drawing of the proposed project. In my mind their services were worth the extra money, but I didn't consider their price to be outstanding thus the "B" grade. One comment for anyone doing this type or bigger job with any contractor. If you want the job done quickly and correctly, I highly recommend that someone with the authority to make decisions be available. There were some mistakes in the drawing that we resubmitted and to my knowledge our corrections were never added to the drawing. If my wife hadn't been home it's not clear to me that these mistakes might not have been incorporated in the work, requiring rework. In summary if the price doesn't bother you, I highly recommend JMC. They have done outstanding work for us. Review Date: December 02, 2011 Member: Peter Becan, Montville, NJ Carpentry - Woodworking Drywall Electrical Insulation Lighting Painting - Exterior Painting - Interior Windows Work Completed Date: November 21, 2011 pproximate Cost: $10, Home Build Year: 1962 Demolished drywall and insulation in a garage attic room. dded R-30 insulation, replaced drywall, added electrical outlets and light switch, interior painting. Repaired exterior window sills. Thorough estimate and presentation by owner of company. Work started on time and was finished on schedule. Work area kept clean. Workers were polite, efficient. B

4 Review Date: November 27, 2011 Member: Courtney Whitney, Mountain Lakes, NJ Cabinet Making Carpentry - Woodworking Countertops Doors Electrical Flooring Sales/Installation/Repair Glass & Mirrors Lighting Masonry Painting - Exterior Painting - Interior Windows Work Completed Date: November 24, 2010 pproximate Cost: $80, n ancient kitchen was redesigned, spec'ed, demo'ed, built, assembled and installed, lighted, plumbed, finished, painted and delivered. s with the basement, we struggled with what we wanted. John was as patient, understanding and constructive as Solomon, in the face of unusually disparate personalities and vision of the home. Yet, he prevailed, designing the kitchen that fit our family and home perfectly. The design took a very long time. Demo, electricity and plumbing were accomplished quickly to our satisfaction until inspectors decided to make everything more expensive and complicated. JMC handled them with great professionalism, creativity and aplomb, while I remain furious. They built a new island, installed marble counter-tops and specialty cabinets. They made a new bar in the family room. The cabinets and appliances were installed and extraordinary unique carpentry made curved arches to link the kitchen with the family room. The results were stunning because of the quality of the design and the patience, professionalism and craft of their finished carpenter. I will never use anyone but JMC and I have two more projects to go! DDITIONL QUESTIONS NSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? Right on How does the value of the work compare to the price? I got more than my money s worth. How far in advance did you schedule the work? More than 2 weeks Did you find the company through ngie s List? No Why did you choose this contractor? Reputation Have you used this company before? I ve used this company before What did you like most about this contractor? John s vision, design, responsiveness and creativity and the extraordinary quality of his workmen.

5 What did you like least about this contractor? Nothing What surprises came up during the course of the work? Building inspectors are never reliable. They created unnecessary problems which JMC handled with aplomb and efficiency. What words of advice would you give other members considering this contractor? Use him from the time you start thinking of the project. What words of advice would you give this contractor? Don t change a thing! Review Date: November 27, 2011 Member: Courtney Whitney, Mountain Lakes, NJ Cabinet Making Carpentry - Woodworking Electrical Flooring Sales/Installation/Repair Lighting Masonry Painting - Interior Remodeling - Basements Work Completed Date: September 01, 2009 pproximate Cost: $12, JMC helped me renovate my basement. I wasn't sure what I wanted and they supported me every step of the way, such that I ended up with a far better result than I could have imagined. The old carpet glued to the underlying concrete was removed, The concrete etched and a new layer poured. Laminate flooring was installed in half; tile was installed in the other half. Cabinets were built. Lighting put in. Stairs were strengthened and leveled. Railings were made. The staircase was enclosed properly. First they refinished the underlying concrete. They let me put in a laminate floor. Then they refinished the rest of the floor and tiled it. They then finished the floor trim, built wonderful cabinets appropriate for the basement, upgraded pathetically old and decrepit stairs, put in railings, trimmed the pillars and painted the walls. John's vision was extraordinary. His workers were pleasant, responsive, utterly professional and accommodating. Their work was superb. It changed our house! DDITIONL QUESTIONS NSWERED WHEN COMPLETING THIS REVIEW How much did the final cost compare to the original estimate? Lower than estimate How does the value of the work compare to the price? I got more than my money s worth. How far in advance did you schedule the work? 1-2 weeks Did you find the company through ngie s List? No What did you like most about this contractor? His vision and workers. What did you like least about this contractor? Nothing What surprises came up during the course of the work? The existing floor was a nightmare. What words of advice would you give other members considering this contractor? Use him to the fullest, not just for doing what you think you want done. What words of advice would you give this contractor? Don t change a thing!

6 Review Date: September 28, 2011 Member: Linda Fonda, Dover, NJ Countertops Doors Drywall Electrical Flooring Sales/Installation/Repair Lighting Marble & Granite Windows Work Completed Date: January 17, 2011 Last Modified Date: September 30, 2011 pproximate Cost: $45, Kitchen remodel: complete gut new walls, ceiling, ceramic tile floor replacement windows, doors granite countertops tile backsplash cabinets GFI outlets lighting sink, faucet I had my 35 year old kitchen totally gutted and remodeled. I made an initial appointment in the fall of 2010 and had a brand new kitchen by mid-february. John MacDougall, the owner, came to my home and gave me some really good ideas. I made an appointment with Tammy, the in-house kitchen designer, and she came up with a design that had unique solutions to my cabinet needs. I picked out the cabinets, flooring, countertops, backsplash, sink, faucet, windows and doors right in their showroom. That made it incredible easy. The demolition team that started the job showed up on time, put up zippered plastic separators in all the doorways that kept the dust to a minimum, and just got to work. Throughout the entire project, the workers (craftsman) came early, worked hard and cleaned up every evening. They were all very pleasant people to have in our home. In the end, we have a great kitchen that we actually enjoy cooking in. I would definitely use JMC for future projects, and would recommend them to anyone interested in having remodeling done in their home.

7 Review Date: September 18, 2011 Member: Kathleen Brunet Eagan, Wharton, NJ Work Completed Date: ugust 22, 2011 Hire gain: No pproximate Cost: $11, $ Complete bathroom remodel, including new floor and wall tile, bathtub and toilet and removal of a closet. We hired JMC based on their good recommendations but would never hire them again. My husband is now in the bathroom for a second day this weekend cleaning up their spackle work. ll this would have been unnecessary if they had lined up the bathroom light, medicine cabinet and vanity right the first time. Would seem like a simple thing for an experienced contracting firm. But they were not even close to being lined up. Their answer was to cut new spaces and to spackle the original holes, some of which began to crack two weeks later. lso before we started the job, I noted that we had a very small bathroom and was concerned about losing space between our toilet and vanity which are placed across from one another. John assured me this would not be a problem. Yet when they installed the new toilet I did, indeed, lose a lot of space and had to purchase a new even smaller vanity, which had not been in our budget. Had I been alerted to this before they did the plumbing and sheetrock, I could have had them move the vanity to another wall. Then when I asked for an estimate to install a wall niche in the shower to hold shampoo and other bottles, I came home the next day to find that they had tiled the entire wall before they ever gave me an estimate. When they "finished" the job, we were left to fill in nail holes and clean up all the dust from the walls from all the spackling. Not quite what I expected for an $11,000 price tag for a very small bathroom. I could go on and on. Just be aware that despite good reviews, these people appear much better than they are in reality. Company Response: It should be noted that this report on ngie s List was filed prior to the finish of the job. The home is a converted bungalow and had been worked on by many non-professionals which is typical for this type of home. During the initial walk-through with the customers, the owner told the Project Manager we would find problems due to it being an old home with poor construction, including pointing out that the kitchen cabinets were out of level. We were hired to remodel a small bathroom. Shortly after starting the job, we found plumbing problems which had to be rectified to bring the plumbing to code; conditions which were clearly indicated to the owners and that they would have to pay for anything out of code to be brought up to code. The homeowner s response was very difficult; she screamed at our project manager and stated that I, John MacDougall, the owner, had been in her attic to inspect the plumbing at the initial site visit. This is not true; I had never been in her attic. fter the bathroom was gutted, we found that we needed to build out one wall by ¾ of an inch to make the walls plumb (level both horizontally and vertically). In addition, the toilet waste could only be placed in a specific place so that the waste pipe would not interfere with the beams on the floor. This meant the toilet would be closer to the vanity by 1 ½. We spoke to the owner about this and she ed me her concerns about losing space between an already tight area. We responded that we would use an offset flange and that the toilet would be tight to the wall. s a result, she would only lose ¾, as needed to make the walls straight. The homeowner claimed that we were giving her a toilet that was much bigger than the old one. No one, including the homeowners, measured the existing toilet. (We pulled her original toilet from the dumpster and measured it to find less than 1 difference between the new and old toilets.) We supplied merican Standard s shortest toilet. It is within one inch of any on the market. D D D F C D

8 Shower Niche The homeowner complained of us not responding when she requested a niche in the shower for shampoos, bottles, etc. The customer approached the tile guy on the day before he was to tile the area in question, asking him for a price on the niche. She called our Project Manager and he did not respond. We instructed the tile guy not to do the niche, as we do not do them. They are potential leak areas. Based on the customer s argumentative nature about any pricing, we thought it safer not to quote it anyway. There can be no quote on a job we will not perform. We should have, however, spoken to her before we completed the tile work in the shower area about this to be clear with our intentions. Spackle We had to move a light because it was ½ off center to the sink faucet. Our man spackled the area, and was not finished. Her husband decided to paint that weekend and instead of asking us to come back, he spackled the hole himself and they wound up complaining on the report instead of us asking to come back and respackle. In our contract, we clearly state Workmanship is guaranteed for as long as you re in the home. We had not finished the job yet. We never leave a job until it is completely finished and cleaned up. We take pride in our completion process, which includes a walk-through with our project manager, thus ensuring all punch-list items are identified and a plan is developed to address these. It should be noted that this report on ngie s List was filed prior to the finish of the job. Our job was completed on time and without delays. We accommodated the homeowner s needs to be home on a specific day to layout the floor, one piece at a time, according to her directions, which caused challenges to our schedule. Our project manager, designer and I were available to her at any time. We do not understand her complaints referencing our lack of communication. n example of a misunderstanding includes a complaint we received when our office manager called the homeowners to pick up their tile at a local tile store. The husband called and was very upset because he thought JMC was going to pick up the tile. It clearly states in our contract that owner supplied materials must be at the site upon the job start. We told them they would save money by picking the tiles up themselves, to which the wife agreed. t this point, the job has been completed. They have passed all inspections and we have not yet been paid in full. Review Date: May 06, 2011 Member: Fay Widdowson, Parsippany, NJ Work Completed Date: February 10, 2011 Last Modified Date: May 12, 2011 pproximate Cost: $15, I used JMC Development. I last used their services may be in February. They remodeled our bathroom and I had various finishing work done by them around the house. I liked pretty much everything about the company. They were prompt and clean. They showed up when they said they were going to show up. They called when they were late. Honestly he s really the best contractor that I have ever dealt with. When there were mistakes made, they fixed them. Everything was good about them. I would use their services again in the future.

9 Review Date: May 02, 2011 Member: Madelyn Nuzzi, Randolph, NJ Cabinet Making Cabinet Refacing/Restoration Carpentry - Woodworking Decks & Porches Glass & Mirrors Painting - Interior Windows Work Completed Date: pril 10, 2009 Last Modified Date: May 12, 2011 They remodeled a bathroom. They put in a new front porch for us. Years ago, they replaced windows. The pricing was reasonable and competitive. I was very pleased with them. There was good communication between the owner and us. Review Date: pril 22, 2011 Member: Thomas Schleck, Newton, NJ Countertops Work Completed Date: January 10, 2010 Last Modified Date: May 12, 2011 pproximate Cost: $110, Home Build Year: 1985 Our home which we purchased new in 1969 had a small kitchen. For some reason now that the 4 kids were married and out of the house we both felt it was time for a new larger kitchen. We expanded the kitchen with a 21 foot by 11 foot addition. That included a full basement. (So I got a great new workshop room and she got an expanded kitchen with a pantry). John, the owner, took about 10 days to give us a price after our first meeting. However he listened to us and took about 25 pictures of

10 our existing house and basement at our first meeting. We interviewed 3 other contractors that gave us a price "on the spot" His proposal was VERY complete and professional. His detail proposal, told me he wasn't just throwing out an estimate price per square foot, but listened to what we wanted. The kitchen is beautiful!! In one word EXCELLNT surpassing our expectations! Just a note to thank-you and the entire crew that worked on our addition/kitchen renovation. We are very pleased with the design, the quality of workmanship and the end result. t the initial interview, John, we appreciated the respect you gave us as potential clients. We also appreciated the final presentation of the estimate. It showed us exactly where our dollars were going to be spent. We know you put a great deal of thought and many hours into writing up that estimate. Tammy polonia did an outstanding job. ll our wants, thoughts and wishes we expressed at that initial interview were weaved into the design. Tammy was extremely helpful in understanding our desires, researching and coming up with innovative ways to make our dreams a reality. Manuel, Caesar, and Frank are all very conscientious and hard workers. Debbie always called and informed us of any revisions in the work schedule. We cannot give enough praise and thanks to George. He is very skilled, hard-working, meticulous carpenter. When it comes to floor tile and backsplash, Richard is a true artist. He is painstakingly careful and meticulous. He did a fantastic job. We love the look and final result. We noticed that many of your employees were skilled not only in their area of expertise but other areas of construction. Your workers were very observant and if something needed attention, a member of your crew addressed it without hesitation. We are constantly telling people We love the addition ; We would not change or add a thing. This was a well thought out plan, a superior design, and a skilled contractor that pulled everything together. We are not done yet. We will contact you when we plan our bathroom renovation. Many thanks to all who worked on this project, Review Date: March 03, 2011 Member: Mark Giordano, Mountain Lakes, NJ Work Completed Date: March 01, 2011 Last Modified Date: May 12, 2011 I am currently using JMC Development. Everything has been great and has been really phenomenal with everybody. I would recommend them. They are consummate professionals. Review Date: February 17, 2011 Member: Joan Cingar, Springfield, NJ Cabinet Refacing/Restoration Carpentry - Woodworking Countertops Flooring Sales/Installation/Repair Handymen Painting - Interior N/

11 Work Completed Date: February 17, 2011 Last Modified Date: May 12, 2011 pproximate Cost: $70, They remodeled my kitchen and eating area. They opened up a back room to make it an eating area. They had to take down bearing walls, put in headers, create an arch from one room to the other, put in a new floor, conserved the old floor, put in new cabinets, put in new counter tops, put in a new window, put in a back splash, matched the molding, put in a back door, made a closet with French doors, and installed all the new appliances. I can't say enough good things about them. They are perfectionists. They use good quality materials. This is not a criticism I just want people to know they work slowly, maybe that's because I told them time is not of the essence. For somebody else who that becomes a major issue, they work faster. Their work is so good. When the supervisor looked at the paint on the wall as compared to the trim on the molding, he noticed that the trim on the molding the paint had inched up on to it and he required it to be done over. They pay attention to detail. They have a number of ladies working for them who are good at designing. People s jaws drop open when they see my kitchen. I didn't want to lose the old detail in the house and they incorporated the old detail into the design of the new portion. I have absolutely no complaints with them. They have really nice people working for them but in addition to that they have are incredibly competent. They will stick with the project till it is done right. They really did a great job. They came very very close to matching the new floors with the existing. Its good quality work and you can trust their word. Review Date: January 19, 2011 Member: Norman Katzwer, West Orange, NJ Remodeling - Basements Work Completed Date: June 13, 2000 Last Modified Date: January 25, 2011 pproximate Cost: $35, Home Build Year: 1996 We had our basement redone. B B It was a positive experience. We had a couple bumps in the road but the guy in charge made everything right. Review Date: January 10, 2011 Member: Regina Sherman, Mendham, NJ Decks & Porches Masonry

12 Work Completed Date: May 01, 2010 pproximate Cost: $12, Home Build Year: 1999 Over the past few years, JMC has done several renovation jobs for us. Most recently, they worked on our front door area, including repairing and replacing brickwork, and replacing all of the millwork and railings on our door frame, porch area, and balcony over the door. The quality of work done was excellent, the craftsman was always on time (calling every day before coming to our job), and his work was meticulous and beautiful. The painters who completed the job also were outstanding. nytime we need work done in our home, JMC will be the contractor of choice.